Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 4
2024-08-20 3:38:03 PM
1497 Views
0 replies
7 likes
Security

1497 Views
0 replies
7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Wednesday
Not applicable
445330 Views
970 replies
108 likes
Account

445330 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1198777 Views
119 replies
116 likes
Account

1198777 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
108102 Views
70 replies
11 likes
Account
Login
Premium

108102 Views
70 replies
11 likes

Cant log in when its with facebook

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryMexico but ive being since january abroadDeviceSamsung Galaxy S9Operating SystemAndroid My Question or IssueI have...

Mariferubieto
Newbie
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Mexico but ive being since january abroad Device Sam...
2019-06-15 4:12:29 PM
2019-06-15 7:04:06 PM
OneByBoo
Roadie
270 Views
1 replies
0 likes
Account
Premium

270 Views
1 replies
0 likes

Solved!!Superuser Contribution My username was changed when I subscribed to Premium

Plan Was Free/Now is Premium Country Brazil/Brasil Device Samsung J5 Prime Operating System Android Oreo My Issue Before starting paying for Spotify Premium, my username was "[snip - Community Moderator edit]", but, as I confirmed payment, my usernam...

user-removed
Visitor
Plan Was Free/Now is Premium Country Brazil/Brasil Device Samsung J5 Prime Operating System Android Oreo My Issue Before starting paying for Spotify Premium, my username wa...
2019-06-15 4:03:25 AM
2019-06-15 4:43:48 PM
Katerina
Spotify Legend
622 Views
4 replies
0 likes
Account
Free
Login
Premium
Subscription

622 Views
4 replies
0 likes

Superuser Contribution Unable to change my email address

I've changed my Facebook email address long before creating a spotify account, But somehow my spotify account still uses my old email address, I've tried changing my email address on facebook but it's been two weeks now and I'm still stuck with that ...

CalvinLarsonVz
Newbie
I've changed my Facebook email address long before creating a spotify account, But somehow my spotify account still uses my old email address, I've tried changing my email address on facebook but it'...
2019-06-10 7:22:14 PM
2019-06-15 2:59:12 PM
Katerina
Spotify Legend
1894 Views
3 replies
0 likes
Account

1894 Views
3 replies
0 likes

Solved!!Superuser Contribution Unauthorised token-exploit revenue farming on my account

PlanPremiumCountryAustralia My Question or IssueUnauthorised entry "Thunder" by R3XBEAT appeared in my Recently Played section, whom I believe is using some form of token exploit to gain access to my account and play the song in order to gain revenue...

user-removed
Visitor
Plan Premium Country Australia My Question or Issue Unauthorised entry "Thunder" by R3XBEAT appeared in my Recently Played section, whom I believe is using some form of token exploit to ...
2019-06-04 1:34:55 AM
2019-06-15 2:36:29 PM
Peter
Spotify Legend
2834 Views
2 replies
0 likes
Account
Security

2834 Views
2 replies
0 likes

Superuser Contribution Offline unavailable on Android :(

PlanPremiumCountry DeviceXiaomi Redmi 3SOperating SystemAndroid Marshmellow My Question or IssueHello, so, I had one problemA few days ago I had reinstalled Spotify app, and after this, all music which I had downloaded, had shows in taskbar that it a...

Parker8
Casual Listener
Plan Premium Country Device Xiaomi Redmi 3S Operating System Android Marshmellow My Question or Issue Hello, so, I had one problem A few days ago I had reinstalled Spotify ap...
2019-06-13 4:29:15 PM
2019-06-15 12:37:36 PM
Katerina
Spotify Legend
3529 Views
5 replies
0 likes
Premium

3529 Views
5 replies
0 likes

Superuser Contribution Premium but no Music and Podcasts update in new Library

PlanPremiumCountryFranceDeviceHonorOperating SystemAndroid My Question or IssueI did update my app but I do not have this Library changes (https://androidcommunity.com/spotify-premium-brings-music-and-podcasts-together-in-new-library-20190613/) - is ...

Kandinsky72
Newbie
Plan Premium Country France Device Honor Operating System Android My Question or Issue I did update my app but I do not have this Library changes (https://androidcommunity.com/spotif...
2019-06-14 2:57:59 PM
2019-06-15 11:23:57 AM
Katerina
Spotify Legend
1504 Views
3 replies
1 likes
Premium

1504 Views
3 replies
1 likes

Superuser Contribution Premium Account Lost, Poor Customer Service

PlanPremiumCountryUSDeviceiPhone XROperating SystemiOS (most recent)My Question or Issue - - Account Lost, Terrible Customer Service.Hello. A few days ago my Premium account of 4+ years, under the account name "jochfeld" had kicked me off of the serv...

jeffochfeld
Casual Listener
Plan Premium Country US Device iPhone XR Operating System iOS (most recent) My Question or Issue - - Account Lost, Terrible Customer Service. Hello. A few days ago my Premium account of 4+ y...
2019-06-06 5:39:17 PM
2019-06-15 11:14:49 AM
Katerina
Spotify Legend
1060 Views
7 replies
3 likes
Account
Premium
Security

1060 Views
7 replies
3 likes

Superuser Contribution Using a Canadian credit card in the UK

I started my spotify premium account in Canada and used my Canadian credit card as payment. I've recently moved to the UK and now my Canadian card isn't being accepted. If I use Canada as my location it doesn't accept the postal code (my Canadian ban...

maps2110
Casual Listener
I started my spotify premium account in Canada and used my Canadian credit card as payment. I've recently moved to the UK and now my Canadian card isn't being accepted. If I use Canada as my location...
2019-06-14 3:34:49 PM
2019-06-15 10:55:27 AM
Katerina
Spotify Legend
942 Views
3 replies
0 likes
Account
Premium
Subscription

942 Views
3 replies
0 likes

dual accounts. change email address?

Premium plan, no access, no idea what the password is, and cannot reset my own information because I am locked out of my old email accounts. cancel my free account and give me access to my premium

youknowmeasbud
Newbie
Premium plan, no access, no idea what the password is, and cannot reset my own information because I am locked out of my old email accounts. cancel my free account and give me access to my p...
2019-06-15 1:56:03 AM
2019-06-15 10:15:34 AM
OneByBoo
Roadie
469 Views
1 replies
0 likes
Account

469 Views
1 replies
0 likes

How i remove my credit card from someone spotify account?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSomeone use my credit card to pay he s spotify account. How i remove my card from he s accoun...

Ifeelsoalone
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Someone...
2019-06-15 1:38:56 AM
2019-06-15 4:48:22 AM
Billy-J
Spotify Star
2276 Views
1 replies
0 likes
Account

2276 Views
1 replies
0 likes

Someone else on my account

PlanFree/PremiumCountryAustralia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I’m on my account someone else logs onto it and changes the music and has added...

paigeq182
Newbie
Plan Free/Premium Country Australia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue...
2019-06-15 4:28:58 AM
2019-06-15 4:34:47 AM
Billy-J
Spotify Star
302 Views
1 replies
0 likes
Account
Login
Other
Security

302 Views
1 replies
0 likes

Hacked account

PlanPremiumCountryIrelandDevice(iPhone Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi there my account has been hacked numerous times now, I’ve changed passwords, changed from family to duo and also looked at offline d...

KFinegan_84
Newbie
Plan Premium Country Ireland Device (iPhone 😎 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi there my account has been hacked numerous times n...
2019-06-14 7:25:04 PM
2019-06-14 8:06:16 PM
OneByBoo
Roadie
239 Views
1 replies
0 likes
Account
Security

239 Views
1 replies
0 likes

All playlists are gone

PlanPremiumCountrySwedenDeviceSamsung Galaxy, PCOperating SystemAndroid Oreo, Windows 10 My Question or IssueHiI noticed the other day that some weird turkish music had been played on my account. I don't listen to Turkish music! So I did the right th...

mindraid
Casual Listener
Plan Premium Country Sweden Device Samsung Galaxy, PC Operating System Android Oreo, Windows 10 My Question or Issue Hi I noticed the other day that some weird turkish ...
2019-06-14 9:59:44 AM
2019-06-14 4:48:17 PM
OneByBoo
Roadie
273 Views
3 replies
0 likes
Account
Other
Premium
Security

273 Views
3 replies
0 likes

Hulu no longer works

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOkay so I had to change my payment method and ever since I havnt been able to use Hulu and wh...

scooterk90
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Okay so...
2019-06-14 4:03:10 AM
2019-06-14 4:21:57 PM
Billy-J
Spotify Star
388 Views
1 replies
0 likes
Account

388 Views
1 replies
0 likes

Error Code 3 & missing playlists

Had the error code 3 issue when logging in with username (out of the blue recently, had previously always worked fine). Now that I log in with my email address to fix that issue, I seem to have lost all playlists. Recover playlist feature tells me I ...

cherith
Newbie
Had the error code 3 issue when logging in with username (out of the blue recently, had previously always worked fine). Now that I log in with my email address to fix that issue, I see...
2019-06-14 12:23:30 PM
2019-06-14 2:44:12 PM
OneByBoo
Roadie
512 Views
1 replies
0 likes
Account

512 Views
1 replies
0 likes

Superuser Contribution premium account disappeared

I've just signed up for a new spotify account and subscribe to premium using the promotion (0.99 for 3 months then 4.99/month for student rate) however after i paid for it using paypal, I tried to log in to the new account but it said my username/pas...

user-removed
Visitor
I've just signed up for a new spotify account and subscribe to premium using the promotion (0.99 for 3 months then 4.99/month for student rate) however after i paid for it using payp...
2019-06-09 11:37:53 PM
2019-06-14 1:49:11 PM
Katerina
Spotify Legend
455 Views
3 replies
0 likes
Account
Login
Premium
Subscription

455 Views
3 replies
0 likes

Superuser Contribution Mi cuenta fue hackeada/ My account was hacked

Queria entrar a mi cuenta y me salia que la contraseña o usuario no eran validos... voy a darle para restaurar mi contraseña y dice que no estaba registrado ninguna cuenta con mi correo, voy buscando en la bandeja de entrada y veo que alguein ha camb...

user-removed
Visitor
Queria entrar a mi cuenta y me salia que la contraseña o usuario no eran validos... voy a darle para restaurar mi contraseña y dice que no estaba registrado ninguna cuenta con mi correo, voy buscando...
2019-06-10 8:44:02 AM
2019-06-14 12:19:21 PM
Katerina
Spotify Legend
669 Views
3 replies
0 likes
Security

669 Views
3 replies
0 likes

Spotify student

Een tijdje terug heb ik alle gegevens ingestuurd die nodig zijn om spotify voor studenten te krijgen, maar ik heb deze gegevens perongelijk ingevult, terwijl ik ingelogd stond op het account van een vriendin. Die rond die zelfde tijd de student versi...

Ditisjune
Newbie
Een tijdje terug heb ik alle gegevens ingestuurd die nodig zijn om spotify voor studenten te krijgen, maar ik heb deze gegevens perongelijk ingevult, terwijl ik ingelogd stond op het account ...
2018-03-06 11:15:55 AM
2019-06-14 12:06:09 PM
OneByBoo
Roadie
335 Views
1 replies
0 likes

335 Views
1 replies
0 likes

Superuser Contribution Personally Generated Playlists Dont Exist/ Dont work

I signed up for Spotify Premium a little over a week ago, and I have to say that I am pretty disappointed. Part of the reason I signed up for the service was for the generated playlists to my own music taste. I have not gotten a daily mix of any kind...

daffydunk
Newbie
I signed up for Spotify Premium a little over a week ago, and I have to say that I am pretty disappointed. Part of the reason I signed up for the service was for the generated playlists to my own mus...
2019-06-10 8:35:47 PM
2019-06-14 11:53:27 AM
Katerina
Spotify Legend
426 Views
2 replies
1 likes
Account
Premium
Subscription
Unlimited

426 Views
2 replies
1 likes

Superuser Contribution change account country

PlanPremiumCountry My Question or Issue Hi, i would like change my country, i cancelled my subscription, but i'm not able to delete my credit card information, it's even necessary to wait to the subscription ends? i would like change it now, but on t...

IONick
Casual Listener
Plan Premium Country My Question or Issue Hi, i would like change my country, i cancelled my subscription, but i'm not able to delete my credit card information, it's even...
2019-06-10 2:25:39 PM
2019-06-14 11:40:31 AM
Katerina
Spotify Legend
359 Views
3 replies
0 likes
Account

359 Views
3 replies
0 likes

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