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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • _carlosoliva_
  • Newbie
  • 396596 Views
  • 944 replies
  • 107 likes
  • Account
  • 396596 Views
  • 944 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170582 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170582 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98854 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98854 Views
  • 68 replies
  • 10 likes

Facebook unlinked but still showing name

PlanPremiumCountryUKDeviceSamsung Galaxy S8 Plus/PC Operating SystemAndroid My Question or IssueI linked my Facebook account to my Spotify Premium account (via desktop application), but found it was displaying my full name which I wasn't really expec...

  • Casual Listener
  • Plan Premium Country UK Device Samsung Galaxy S8 Plus/PC   Operating System Android   My Question or Issue I linked my Facebook account to my Spotify Premium account (via desktop...
  • WhizKidTV
  • Casual Listener
  • 343 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 343 Views
  • 2 replies
  • 0 likes

Solved!! One name for two accounts

Hello,am a premium user at spotify but there are 2 accounts under my name I cannot log in. Yesterday when I was trying to enter my account Spotify created a totaly new account I cannot log into my original account my mail is now directed to new accou...

  • Visitor
  • Hello, am a premium user at spotify but there are 2 accounts under my name I cannot log in. Yesterday when I was trying to enter my account Spotify created a totaly new account I cannot log into my ...
  • Luan
  • Spotify Star
  • 337 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 337 Views
  • 1 replies
  • 0 likes

Solved!! Can't reset password

Hello, I forgot my password and I want to change it.When I go to https://www.spotify.com/nl/password-reset/ and I do give my emailadress it will not send me an email. Tried several times.On the other hand, I did get the spotify email verification ema...

  • Newbie
  • Hello,  I forgot my password and I want to change it. When I go to https://www.spotify.com/nl/password-reset/ and I do give my emailadress it will not send me an email. Tried sever...
  • Luan
  • Spotify Star
  • 390 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 390 Views
  • 1 replies
  • 0 likes

Paid for premium, works on desktop, not on Android app

PlanPremiumCountryCanadaDevicePixel 3Operating SystemAndroid Pie My Question or IssueI signed up for premium today. It works fine on the desktop site (all premium features are there), but the app on my android device only shows the free features. My ...

  • Regular
  • Plan Premium Country Canada Device Pixel 3 Operating System Android Pie   My Question or Issue I signed up for premium today.  It works fine on the desktop site (all premium ...
  • Jose_M
  • Spotify Star
  • 240 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Premium
  • 240 Views
  • 1 replies
  • 1 likes

Solved!! Google Home Mini Link Gone

I redeemed the Google Home Mini promotion and subitted my order through the Google Store. I accidently made a typo with my shipping address, it said I could change the address but when I went to edit the order it cancelled it.Went back into Spotify t...

  • Casual Listener
  • I redeemed the Google Home Mini promotion and subitted my order through the Google Store. I accidently made a typo with my shipping address, it said I could change the address but when I went to edit...
  • Luan
  • Spotify Star
  • 983 Views
  • 3 replies
  • 0 likes
  • Premium
  • 983 Views
  • 3 replies
  • 0 likes

falha no pagamento nubank

Ja tentei diversas vezes assinar o spotify premium com meu cartao Nubank e sempre da falha no pagamento. Ja atualizei todos os meus dados, conferi os mesmo, ja tentei colocar os dados tanto do cartao virtual quanto do fisico e mesmo assim nao consigo...

  • Newbie
  • Ja tentei diversas vezes assinar o spotify premium com meu cartao Nubank e sempre da falha no pagamento. Ja atualizei todos os meus dados, conferi os mesmo, ja tentei colocar os dados tanto do cartao...
  • Brunelicia
  • Community Legend
  • 3616 Views
  • 1 replies
  • 4 likes
  • Premium
  • 3616 Views
  • 1 replies
  • 4 likes

Por que no nome que apareci os caracteres estão alterados?

O nome da minha conta no Spotify tem o caractere Ã, mas ao parecer no nome do Spotify, aparece com outros caracteres. Eu quero que apareça o os carateres certos. Como faço?

Captura de Tela 2019-04-10 às 10.20.19.png
  • Newbie
  • O nome da minha conta no Spotify tem o caractere Ã, mas ao parecer no nome do Spotify, aparece com outros caracteres. Eu quero que apareça o os carateres certos.  Como faço?  
  • Brunelicia
  • Community Legend
  • 381 Views
  • 1 replies
  • 0 likes
  • Account
  • 381 Views
  • 1 replies
  • 0 likes

i have premium plan but not eligible for google mini. why?

I have the premium plan, not a family plan. I've had it since Aug of 2018 however it says I am not eligible for the google mini. Any ideas as to why?

  • Newbie
  • I have the premium plan, not a family plan. I've had it since Aug of 2018 however it says I am not eligible for the google mini. Any ideas as to why?  
  • Billy-J
  • Spotify Star
  • 352 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 352 Views
  • 1 replies
  • 0 likes

GOOGLE HOME NOT REEDMING CODE UPON CHECKOUT

PlanFree/PremiumCountryCanadaDeviceiPhone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWehn I click the email and checkout as guest online the FREE coupon thats supposed to show up as $0 as final total is NOT applying....

  • Newbie
  •   Plan Free/Premium Country Canada Device iPhone X Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Wehn I click the email and checkout as gue...
  • Billy-J
  • Spotify Star
  • 510 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Subscription
  • 510 Views
  • 1 replies
  • 0 likes

Solved!! Charged twice a month - and I can´t find the account!

Is it possible to find, which accounts are connected to my paymentcard?PlanPremiumCountry Denmark

  • Newbie
  • Is it possible to find, which accounts are connected to my paymentcard? Plan Premium Country Denmark    
  • Luan
  • Spotify Star
  • 533 Views
  • 1 replies
  • 0 likes
  • Account
  • 533 Views
  • 1 replies
  • 0 likes

Can't log in into my account

Hello, it looks like my Premium account doesn't exist anymore. If i log in with my Email it tells me my Email doesnt exist. If i log in with my Username it tells me the password is wrong, when i click "change password" it tells me that i've got an em...

  • Visitor
  • Hello, it looks like my Premium account doesn't exist anymore. If i log in with my Email it tells me my Email doesnt exist. If i log in with my Username it tells me the password is wrong, when i clic...
  • A_Musicophile
  • Community Legend
  • 292 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 292 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Me cobra por la compañía telefónica y por tarjeta

Tengo un plan premium y lo conPlanFree/PremiumCountryMexicoDevice Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueTengo un problema ya que mi compañía de teléfono me cobra por el servicio y también se me cobra por tarjeta ...

  • Newbie
  • Tengo un plan premium y lo con Plan Free/Premium Country Mexico Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Tengo un problema ya...
  • Katerina
  • Spotify Legend
  • 369 Views
  • 1 replies
  • 0 likes
  • Account
  • 369 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas descarag

Ayer entre a mi aplicación de Spotify y note que toda mi música ya no estaba descargada, tras volverla a descargar vi que varias canciones no se podían descargar. Tras seleccionarlas las canciones desaparecen de mi lista, se cierra la aplicación, ya ...

  • Newbie
  • Ayer entre a mi aplicación de Spotify y note que toda mi música ya no estaba descargada, tras volverla a descargar vi que varias canciones no se podían descargar. Tras seleccionarlas las canciones de...
  • Katerina
  • Spotify Legend
  • 412 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 412 Views
  • 1 replies
  • 0 likes

Disabled Account

PlanFreeCountryUnited States Device(iPhone X)Operating System(iOS 12)My Question or IssueI signed up for a $0.99 three month trial around December. I paid the $0.99 upfront when I signed up. The trial recently ended, however, Spotify began withdrawin...

  • Newbie
  • Plan Free Country United States  Device (iPhone X) Operating System (iOS 12) My Question or Issue I signed up for a $0.99 three month trial around December. I paid the $0.99 upfront whe...
  • Chuanito
  • Regular
  • 435 Views
  • 1 replies
  • 0 likes
  • Account
  • 435 Views
  • 1 replies
  • 0 likes

Can't find account

Good afternoon all, This is going to be a very ridiculous question but I have not used my spotify in a few months. I am not sure which account is attached to my bank account. I have been paying for spotify premium but i forgot which account it is on....

  • Regular
  • Good afternoon all,   This is going to be a very ridiculous question but I have not used my spotify in a few months.   I am not sure which account is attached to my bank account. I hav...
  • Chuanito
  • Regular
  • 573 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 573 Views
  • 5 replies
  • 0 likes

Solved!! Google Mini Redeem Email Link Redirect to "Get Family" Page

PlanPremium (or Premium Family?)CountryCanadaDevicePCOperating SystemWin 10 My Question or IssueI just signed up a new premium account with the Google Mini.As I received the email to redeem the Google Mini, it doesn't redirect me to Google but "get f...

  • Newbie
  •   Plan Premium (or Premium Family?) Country Canada Device PC Operating System Win 10   My Question or Issue I just signed up a new premium account with the Google Mini. As I rec...
  • ElainaD
  • Composer
  • 947 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 947 Views
  • 1 replies
  • 0 likes

Can't find spotify artist profile to link to artist page

PlanFree/PremiumCountryUS My Question or IssueGood evening Spotify community. I need IT assistance in connecting my profile page with an artist page for artist.spotify.com . I can't find my profile through the link system and the link to my user prof...

  • Newbie
  •     Plan Free/Premium Country US   My Question or Issue Good evening Spotify community. I need IT assistance in connecting my profile page with an artist page for artist.spotif...
  • th3connect
  • Regular
  • 2531 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 2531 Views
  • 2 replies
  • 0 likes

Removed from my wife's account

I got removed from my wife's account. I signed up, verified my location, then a few days got removed for "not verifying my location". What gives?PlanPremiumCountryUsaDeviceSamsung s8

  • Newbie
  • I got removed from my wife's account. I signed up, verified my location, then a few days got removed for "not verifying my location". What gives? Plan Premium Country Usa Device Samsung s8 &nb...
  • Brunelicia
  • Community Legend
  • 303 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 303 Views
  • 1 replies
  • 0 likes

Can't change country/location settings

PlanPremiumCountryCanadaDeviceiPhone My Question or IssueI moved to Canada from Australia in August 2018, and I have been trying to change my location settings. Despite having my Spotify account linked to my Canadian credit card and residing in Canad...

  • Casual Listener
  • Plan Premium Country Canada Device iPhone    My Question or Issue I moved to Canada from Australia in August 2018, and I have been trying to change my location settings. Despite hav...
  • Brunelicia
  • Community Legend
  • 483 Views
  • 1 replies
  • 0 likes
  • Account
  • 483 Views
  • 1 replies
  • 0 likes

Facebook account sync'd to wrong Spotify account.

Hello, my issue is I created a free spotify years ago that i had my Facebook sync'd to. I totally forgot about it and now I have a new premium account with a different email address. How do I remove my Facebook off of the old free account so I can sy...

  • Casual Listener
  • Hello, my issue is I created a free spotify years ago that i had my Facebook sync'd to. I totally forgot about it and now I have a new premium account with a different email address. How do I remove ...
  • Patrick89
  • Casual Listener
  • 697 Views
  • 2 replies
  • 0 likes
  • Account
  • 697 Views
  • 2 replies
  • 0 likes