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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 406227 Views
  • 958 replies
  • 107 likes
  • Account
  • 406227 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1175963 Views
  • 119 replies
  • 113 likes
  • Account
  • 1175963 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100021 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100021 Views
  • 68 replies
  • 10 likes

Cant access my premium account

My premium account sighned me out but I forgot my password so as a result I changed it,when I sighed back in to my account it was changed into a free account,losing all of my music.Yet my original premium account still exists but im unsure how to ace...

  • Newbie
  • My premium account sighned me out but I forgot my password so as a result I changed it,when I sighed back in to my account it was changed into a free account,losing all of my music. Yet my original ...
  • Brunelicia
  • Community Legend
  • 297 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 297 Views
  • 1 replies
  • 0 likes

Upgrading from Spotify Premium to Spotify Premium Family

Hello, I currently have a Spotify Premium account but want to upgrade to Spotify Premium Family. However, I don't want to end up setting up a Premium Family Direct Debit payment AND keep my existing payment going as well so that I end up being effect...

  • Casual Listener
  • Hello, I currently have a Spotify Premium account but want to upgrade to Spotify Premium Family. However, I don't want to end up setting up a Premium Family Direct Debit payment AND keep my existing ...
  • Brunelicia
  • Community Legend
  • 644 Views
  • 3 replies
  • 0 likes
  • Account
  • 644 Views
  • 3 replies
  • 0 likes

Spotify Google home mini offer

Prenium Plan Country Canada Hi, I just subscribed to spotify prenium and participated in the free google home mini promotion. Unfortunately, the address that was entered when I checked out on the google store website was my old address that was in my...

  • Newbie
  • Prenium Plan Country Canada   Hi, I just subscribed to spotify prenium and participated in the free google home mini promotion. Unfortunately, the address that was entered when I checked o...
  • ElainaD
  • Composer
  • 426 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 426 Views
  • 1 replies
  • 0 likes

no me deja suscribirme a el plan universitario

intento suscribirme como universitario pero me manda al nabo, despues de varios intentos la pagina me niega el acceso o se cae, saben como hacer el asunto o de plano me cambio a google play music, ya la universidad esta registrada, intente con dos nu...

  • Newbie
  • intento suscribirme como universitario pero me manda al nabo, despues de varios intentos la  pagina me niega el acceso o se cae, saben como hacer el asunto o de plano me cambio a google play mus...
  • osornios
  • Spotify Star
  • 651 Views
  • 1 replies
  • 0 likes
  • 651 Views
  • 1 replies
  • 0 likes

Cannot Change Email Address for Facebook Made Account, Need Email Resent

Basically, I made a spotify account with my facebook account. But my facebook account has a super outdated email address that either doesn't exist anymore or the password is not recoverable. I cannot edit the default email, and I cannot send support ...

  • Newbie
  • Basically, I made a spotify account with my facebook account. But my facebook account has a super outdated email address that either doesn't exist anymore or the password is not recoverable.   ...
  • osornios
  • Spotify Star
  • 440 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 440 Views
  • 1 replies
  • 0 likes

Spotify won't recognise my Facebook username

PlanPremiumCountrySingapore DeviceIphone 10, Galaxy Note 9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy profile name on Spotify recently switched from my Facebook name to a string of numbers. I'm unable to change it o...

  • Newbie
  • Plan Premium Country Singapore   Device Iphone 10, Galaxy Note 9 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My profile name on Spotify r...
  • osornios
  • Spotify Star
  • 285 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 285 Views
  • 1 replies
  • 0 likes

Facebook name missing

I have removed temporaly my facebook account, and when I have re-opened it, the Spotify account does not identify me with my Facebook name. I have already tried to link it again and restart it, but my name and Facebook profile photo still does not co...

  • Newbie
  • I have removed temporaly my facebook account, and when I have re-opened it, the Spotify account does not identify me with my Facebook name. I have already tried to link it again and restart it, ...
  • osornios
  • Spotify Star
  • 205 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 205 Views
  • 1 replies
  • 0 likes

No Email address or Username on profile.

My Question or IssueI can log into husband's Spotify via Facebook, his facebook profile pic comes up, everything is perfect. He has Spotify Premium via a mobile phone plan. However. I want to add Spotify to another device which doesn't have Facebook,...

  • Newbie
  • My Question or Issue I can log into husband's Spotify via Facebook, his facebook profile pic comes up, everything is perfect. He has Spotify Premium via a mobile phone plan. However. I want to add S...
  • osornios
  • Spotify Star
  • 528 Views
  • 1 replies
  • 0 likes
  • Login
  • 528 Views
  • 1 replies
  • 0 likes

Change email address

I currently log in to spotify with a @hotmail.co.uk username, which I set up around 10 years ago connected with my facebook account. On facebook, I have since updated my email address to my @gmail.com email address. As my spotify account is connected...

  • Visitor
  • I currently log in to spotify with a @hotmail.co.uk username, which I set up around 10 years ago connected with my facebook account. On facebook, I have since updated my email address to my @gma...
  • osornios
  • Spotify Star
  • 1263 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 1263 Views
  • 1 replies
  • 0 likes

My facebook login has no email address attached need help

My Question or IssueWhen I login I have no info on my facebook loginIt looks like my email address login and facebook login are seperateCan I fix this because I cannot get the google home mini without it*snip* Thanks

  • Newbie
  • My Question or Issue When I login I have no info on my facebook login It looks like my email address login and facebook login are seperate Can I fix this because I cannot get the google home mini ...
  • osornios
  • Spotify Star
  • 617 Views
  • 1 replies
  • 0 likes
  • Account
  • 617 Views
  • 1 replies
  • 0 likes

Wrong user name in family invitation

PlanPremium CountryArgentina DeviceMany devices Some months ago I had an issue with my account. It was "hack" (guessing) because 2 invitations were sent from my family account to people that I don't know. After that, I canceled the invitations and ch...

  • Regular
  • Plan Premium   Country Argentina   Device Many devices   Some months ago I had an issue with my account. It was "hack" (guessing) because 2 invitations were sent from my famil...
  • osornios
  • Spotify Star
  • 319 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
  • 319 Views
  • 1 replies
  • 0 likes

Can't see albums I saw before

I want to know why albums I was able to look at 5 minutes ago I can no longer look at I only get a stupid download option

  • Casual Listener
  • I want to know why albums I was able to look at 5 minutes ago I can no longer look at I only get a stupid download option   
  • captainariyan
  • Newbie
  • 403 Views
  • 1 replies
  • 0 likes
  • Other
  • 403 Views
  • 1 replies
  • 0 likes

Solved!! I can't change my email

I want to change my account's email because I have not been able to use that email for five or so years which is why I made a gmail account and have used that ever since. When I typed in my gmail it said that the email is already in use. I accidental...

  • Newbie
  • I want to change my account's email because I have not been able to use that email for five or so years which is why I made a gmail account and have used that ever since. When I typed in my gmail it ...
  • Luan
  • Spotify Star
  • 302 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 302 Views
  • 1 replies
  • 0 likes

Solved!! Spotify for aertists song submission

First time using the submit song function @ spotify for artists. I sent a song April 1, and wanted to know what this process looks like. Should I wait for an update? or submit a second song?

  • Regular
  • First time using the submit song function @ spotify for artists. I sent a song April 1, and wanted to know what this process looks like. Should I wait for an update? or submit a second song?  
  • Brunelicia
  • Community Legend
  • 470 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 470 Views
  • 1 replies
  • 0 likes

I'm using Spotify abroad

And it won't allow me to go into my account to change the country. I get a time out page every time I try

  • Newbie
  • And it won't allow me to go into my account to change the country. I get a time out page every time I try  
  • Brunelicia
  • Community Legend
  • 230 Views
  • 1 replies
  • 0 likes
  • Account
  • 230 Views
  • 1 replies
  • 0 likes

Facebook unlinked but still showing name

PlanPremiumCountryUKDeviceSamsung Galaxy S8 Plus/PC Operating SystemAndroid My Question or IssueI linked my Facebook account to my Spotify Premium account (via desktop application), but found it was displaying my full name which I wasn't really expec...

  • Casual Listener
  • Plan Premium Country UK Device Samsung Galaxy S8 Plus/PC   Operating System Android   My Question or Issue I linked my Facebook account to my Spotify Premium account (via desktop...
  • WhizKidTV
  • Casual Listener
  • 350 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 350 Views
  • 2 replies
  • 0 likes

Solved!! One name for two accounts

Hello,am a premium user at spotify but there are 2 accounts under my name I cannot log in. Yesterday when I was trying to enter my account Spotify created a totaly new account I cannot log into my original account my mail is now directed to new accou...

  • Visitor
  • Hello, am a premium user at spotify but there are 2 accounts under my name I cannot log in. Yesterday when I was trying to enter my account Spotify created a totaly new account I cannot log into my ...
  • Luan
  • Spotify Star
  • 345 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 345 Views
  • 1 replies
  • 0 likes

Solved!! Can't reset password

Hello, I forgot my password and I want to change it.When I go to https://www.spotify.com/nl/password-reset/ and I do give my emailadress it will not send me an email. Tried several times.On the other hand, I did get the spotify email verification ema...

  • Newbie
  • Hello,  I forgot my password and I want to change it. When I go to https://www.spotify.com/nl/password-reset/ and I do give my emailadress it will not send me an email. Tried sever...
  • Luan
  • Spotify Star
  • 397 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 397 Views
  • 1 replies
  • 0 likes

Paid for premium, works on desktop, not on Android app

PlanPremiumCountryCanadaDevicePixel 3Operating SystemAndroid Pie My Question or IssueI signed up for premium today. It works fine on the desktop site (all premium features are there), but the app on my android device only shows the free features. My ...

  • Regular
  • Plan Premium Country Canada Device Pixel 3 Operating System Android Pie   My Question or Issue I signed up for premium today.  It works fine on the desktop site (all premium ...
  • Jose_M
  • Spotify Star
  • 246 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Premium
  • 246 Views
  • 1 replies
  • 1 likes

Solved!! Google Home Mini Link Gone

I redeemed the Google Home Mini promotion and subitted my order through the Google Store. I accidently made a typo with my shipping address, it said I could change the address but when I went to edit the order it cancelled it.Went back into Spotify t...

  • Casual Listener
  • I redeemed the Google Home Mini promotion and subitted my order through the Google Store. I accidently made a typo with my shipping address, it said I could change the address but when I went to edit...
  • Luan
  • Spotify Star
  • 991 Views
  • 3 replies
  • 0 likes
  • Premium
  • 991 Views
  • 3 replies
  • 0 likes