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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Papusvagyok
  • Newbie
  • 354535 Views
  • 902 replies
  • 105 likes
  • Account
  • 354535 Views
  • 902 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1152933 Views
  • 119 replies
  • 110 likes
  • Account
  • 1152933 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88534 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88534 Views
  • 68 replies
  • 10 likes

cannot login, cannot change password

I want to login on spotify (tried phone and desktop), my password is not recognized, so I want to reset it. I get the following message (dutch):De gebruikersnaam of het e-mailadres dat je hebt opgegeven kan niet worden gekoppeld aan een actieve Spoti...

  • Newbie
  • I want to login on spotify (tried phone and desktop), my password is not recognized, so I want to reset it. I get the following message (dutch): De gebruikersnaam of het e-mailadres dat je hebt op...
  • Maxim
  • Spotify Star
  • 1284 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 1284 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot log into my account

PlanFreeCountryCyprus DeviceRazer Blade 15Operating SystemWindows 10 My Question or IssueHey there, I've just recently moved to Cyprus and have been using Spotify very often abroad as I move frequently (being a digital nomad). Last time was in 2018 w...

  • Casual Listener
  • Plan Free Country Cyprus  Device Razer Blade 15 Operating System Windows 10   My Question or Issue Hey there, I've just recently moved to Cyprus and have been using Spotify very o...
  • Katerina
  • Spotify Legend
  • 32822 Views
  • 5 replies
  • 3 likes
  • Account
    Free
    Login
  • 32822 Views
  • 5 replies
  • 3 likes

Solved!!Superuser Contribution Problem hacked account

EnglishHi, I have a problem with Spotify security ...Today is the second time I find another device that I do not know, so my profile has been hacked, also I am also logged in with Facebook, I hope they do not even take that password.However there is...

  • Newbie
  •  English Hi, I have a problem with Spotify security ... Today is the second time I find another device that I do not know, so my profile has been hacked, also I am also logged in with Facebook...
  • Katerina
  • Spotify Legend
  • 3531 Views
  • 2 replies
  • 1 likes
  • Account
  • 3531 Views
  • 2 replies
  • 1 likes

Accounts from Facebook

Help me please!! I have an old account that is a premium account and it's not set up with a username I never would have created (I looked up the username through my laptop). I'm assuming that username was created through me creating my account with F...

  • Visitor
  • Help me please!!  I have an old account that is a premium account and it's not set up with a username I never would have created (I looked up the username through my laptop). I'm assuming that ...
  • user-removed
  • Not applicable
  • 433 Views
  • 2 replies
  • 0 likes
  • Account
  • 433 Views
  • 2 replies
  • 0 likes

Spotify premium cancel

Hi! I am Fatih Dalgıç. I can not use my premium account dghfatih gmail I forget spotify password and e mail password. Please help me.. I am paying money every month and I can not use my account((( I want to cancel my account. My account is: dghfatih ...

  • Visitor
  •     Hi! I am Fatih Dalgıç. I can not use my premium account dghfatih gmail I forget spotify password and e mail password. Please help me.. I am paying money every month and I can not use ...
  • OneByBoo
  • Roadie
  • 281 Views
  • 1 replies
  • 0 likes
  • Account
  • 281 Views
  • 1 replies
  • 0 likes

Duplicated track in an artist

PlanFreeCountryPhilippinesDeviceRedmi 6aOperating SystemAndroid Oreo My Question or IssueOn our artist account, we had a duplicate of our song Binibini. How can we remove the duplicate? Please help us to fix the problem asap.

  • Newbie
  • Plan Free Country Philippines Device Redmi 6a Operating System Android Oreo   My Question or Issue On our artist account, we had a duplicate of our song Binibini. How can we remov...
  • OneByBoo
  • Roadie
  • 310 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 310 Views
  • 1 replies
  • 0 likes

Updates to Terms and Conditions of Use useless

As a practical matter, the "Updates to Terms and Conditions of Use" email is useless to me, and I suspect just about everyone else who doesn't want to read the whole thing. What should be offered us is a separate listing of the changes, or at least t...

  • Regular
  • As a practical matter, the "Updates to Terms and Conditions of Use" email is useless to me, and I suspect just about everyone else who doesn't want to read the whole thing. What should be offered us ...
  • highstream
  • Regular
  • 439 Views
  • 2 replies
  • 0 likes
  • Free
  • 439 Views
  • 2 replies
  • 0 likes

Solved!! Cobrança indevida de R$ 10,00

Ao trocar de cartão o Spotify realizou uma cobrança de R$ 10,00. Fui pesquisar e pelo forúm descobri que essa cobrança era um processo normal e depois de 1 a 3 dias esse dinheiro era devoldido. Mas eu troquei de cartão no domingo e até agora dinheiro...

  • Casual Listener
  • Ao trocar de cartão o Spotify realizou uma cobrança de R$ 10,00. Fui pesquisar e pelo forúm descobri que essa cobrança era um processo normal e depois de 1 a 3 dias esse dinheiro era devoldido. Mas e...
  • BrenoLeme
  • Casual Listener
  • 578 Views
  • 1 replies
  • 0 likes
  • Account
  • 578 Views
  • 1 replies
  • 0 likes

Solved!! PLANO FAMILIA

boa noite,fiz um plano familia e nao consigo adicionar um membro da familia. Ja tive esse mesmo plano, com essas mesmas pessoas, mas o pagamento atrasou e tive que mudar de cartao de credito cadastrado no spotfy e reeadicionar todos os membros novame...

  • Casual Listener
  •     boa noite, fiz um plano familia e nao consigo adicionar um membro da familia.   Ja tive esse mesmo plano, com essas mesmas pessoas, mas o pagamento atrasou e tive que mudar de...
  • Bittencourt
  • Spotify Star
  • 748 Views
  • 5 replies
  • 0 likes
  • Account
  • 748 Views
  • 5 replies
  • 0 likes

My plan is associated with partner

PlanPremiumCountryCanada Device(iPhone 7 amd 6S)Operating System(iOS 10) My Question or IssueMy plan is associated with Rogers, I recently got an SMS stating effective Feb.13 my spofity won't work, and I need to update the bill payment method and I d...

  • Newbie
  • Plan Premium Country Canada   Device (iPhone 7 amd 6S) Operating System (iOS 10)   My Question or Issue My plan is associated with Rogers, I recently got an SMS stating effective...
  • Brunelicia
  • Community Legend
  • 581 Views
  • 1 replies
  • 0 likes
  • Premium
  • 581 Views
  • 1 replies
  • 0 likes

Update Spotify With Updated Facebook Name

PlanPremiumCountry USDeviceS8+Operating System My Question or Issue I updated my name on my facebook account, my Spotify account is linked with my facebook, I logged out & back in to my Spotify account, but Spotify still shows my old facebook name?

  • Newbie
  • Plan Premium Country  US Device S8+ Operating System     My Question or Issue  I updated my name on my facebook account, my Spotify account is linked with my facebook, I...
  • Maxim
  • Spotify Star
  • 425 Views
  • 1 replies
  • 0 likes
  • Account
  • 425 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Transfer music listening data to another account

My dad have been using my Spotify (premium) account for a couple years and he recently decided to register his own account. However he wants all the music he collected these years on my account be transferred to his new account. Is this transfer poss...

  • Casual Listener
  • My dad have been using my Spotify (premium) account for a couple years and he recently decided to register his own account. However he wants all the music he collected these years on my account be tr...
  • Guido
  • Spotify Legend
  • 22224 Views
  • 3 replies
  • 2 likes
  • Account
  • 22224 Views
  • 3 replies
  • 2 likes

Superuser Contribution Old Profile pic from Facebook STILL on my Discover Weekly

I've already disconnected Facebook from my account months ago but I STILL see my Facebook profile picture on my Discover Weekly. I would really like this removed/fixed. Also, now that I'm thinking about it, I'm still able to "Login through facebook" ...

  • Casual Listener
  • I've already disconnected Facebook from my account months ago but I STILL see my Facebook profile picture on my Discover Weekly. I would really like this removed/fixed. Also, now that I'm thinking ab...
  • Guido
  • Spotify Legend
  • 892 Views
  • 3 replies
  • 0 likes
  • Account
  • 892 Views
  • 3 replies
  • 0 likes

Superuser Contribution “Your Spotify is being used elsewhere,” already logged out

PlanPremiumCountry USADeviceiPhone 6Operating SystemiOS 11 My Question or Issue Have logged out of account everywhere twice, and changed password. Account will still pause at random and say it’s playing elsewhere without giving me the normal pop up, ...

  • Newbie
  • Plan Premium Country  USA Device iPhone 6 Operating System iOS 11   My Question or Issue  Have logged out of account everywhere twice, and changed password. Account will stil...
  • Guido
  • Spotify Legend
  • 753 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 753 Views
  • 3 replies
  • 0 likes

Solved!! Cancel premium subscription

Need to cancel the premium subscription tied to my debit card. I don't know what email it is tied to and none of the suggested ways to locate an account are working.

  • Casual Listener
  • Need to cancel the premium subscription tied to my debit card. I don't know what email it is tied to and none of the suggested ways to locate an account are working.    
  • CJ1204
  • Casual Listener
  • 477 Views
  • 2 replies
  • 0 likes
  • Account
  • 477 Views
  • 2 replies
  • 0 likes

login in issues error code 3

today i tried to log in and my account says wrong username or password but its the right username and password and i also tried on my phone i use my account daily but i use the username so when i tried to reset password it sends me the email but i do...

  • Newbie
  • ...ried to reset password it sends me the email but i dont know what email i used and i cant get onto the site (btw im on a diff account) and my playlist isnt public so im gunna have to re-add like 2000+ s...
  • Brunelicia
  • Community Legend
  • 394 Views
  • 1 replies
  • 0 likes
  • Login
  • 394 Views
  • 1 replies
  • 0 likes

Pago abbonamento a vuoto

Non ricordo mail e password del mio account e per sbaglio mesi fa sono uscito dall'account. Da mesi pago l'abbonamento a vuoto e vorrei bloccarlo perchè non è possibile. Se postare lo screen del messaggio che manda spotify quando mi toglie i soldi fa...

  • Casual Listener
  • Non ricordo mail e password del mio account e per sbaglio mesi fa sono uscito dall'account. Da mesi pago l'abbonamento a vuoto e vorrei bloccarlo perchè non è possibile. Se postare lo screen del...
  • Brunelicia
  • Community Legend
  • 406 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 406 Views
  • 3 replies
  • 0 likes

Received e-mail about changed user terms

I received an e-mail about changed user terms. I would like to know if this is a bogus e-mail or is the e-mail really from spotify. Sinds there is no way to communicate with spotify I ask the community.regards

  • Newbie
  • I received an e-mail about changed user terms. I would like to know if this is a bogus e-mail or is the e-mail really from spotify. Sinds there is no way to communicate with spotify I ask the communi...
  • Brunelicia
  • Community Legend
  • 310 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 310 Views
  • 1 replies
  • 0 likes

Account Email changed

PlanPremiumCountry USADevicePCOperating SystemWindows 10 My Question or Issue I had been listening to music on my spotify account and it had logged me out in while i was using it. I went to check my email and i got a message from spotify written in s...

  • Casual Listener
  • Plan Premium Country  USA Device PC Operating System Windows 10   My Question or Issue  I had been listening to music on my spotify account and it had logged me out in while ...
  • Brunelicia
  • Community Legend
  • 451 Views
  • 3 replies
  • 0 likes
  • Login
    Premium
    Security
  • 451 Views
  • 3 replies
  • 0 likes

Superuser Contribution Credit card hack?

The ONLY dealings I have in Sweden are with Spotify where my credit card information resides for monthly payments. Well, it appears as though that information is being shared with others as noted below. What steps are being taken to identify and corr...

  • Regular
  •       The ONLY dealings I have in Sweden are with Spotify where my credit card information resides for monthly payments.  Well, it appears as though that information is being s...
  • Katerina
  • Spotify Legend
  • 1939 Views
  • 3 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 1939 Views
  • 3 replies
  • 0 likes