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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
85145 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
662748 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
745082 Views
18 replies
29 likes
I tried to open my Spotify tonight to find out that I had been kicked out. This was odd, considering I had been listening to music just fine a few hours ago. Unfortunately, the account is old and I no longer know the password so I couldn’t log back i...
I tried to open my Spotify tonight to find out that I had been kicked out. This was odd, considering I had been listening to music just fine a few hours ago. Unfortunately, the account is old and I n...
Roadie
622 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceComputer running Windows 10 and Google Pixel 2Operating SystemWindows 10 and Android Oreo My Question or IssueI believe my account has been hacked. It shows in my recently played that I've listened to artists that...
Plan Premium Country United States Device Computer running Windows 10 and Google Pixel 2 Operating System Windows 10 and Android Oreo My Question or Issue I believe my accoun...
Community Legend
596 Views
1 replies
0 likes
PlanFreeCountryUSDevicePCOperating SystemWindows 10 My Question or IssueI think my main spotify account was compromised (ItsHyptic). I've tried resetting the password but i'm not getting any emails (I'm not sure what email I registered with). Im also...
Plan Free Country US Device PC Operating System Windows 10 My Question or Issue I think my main spotify account was compromised (ItsHyptic). I've tried resetting the password but i'm...
Spotify Star
557 Views
1 replies
0 likes
My phone is a 1 year old android ZTE Max. (knock off Samsung in simplest description) and I'm on a free planThe only devices I have my spotify account on are my laptop and my phone, it's only attached to my email not through FB or anything. This is a...
My phone is a 1 year old android ZTE Max. (knock off Samsung in simplest description) and I'm on a free plan The only devices I have my spotify account on are my laptop and my phone, it's only attac...
Roadie
476 Views
1 replies
0 likes
I Have an account with the name goldust01 and i have always been able to log into it but now it says password incorrect and i cant change it because i dont know the email connected to the account can someone please find the account and tell me the pa...
I Have an account with the name goldust01 and i have always been able to log into it but now it says password incorrect and i cant change it because i dont know the email connected to the account can...
Spotify Star
475 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy S8Operating SystemAndriod 7.0 My Question or IssueI recently purchases premium in order to use it on a trip. While on the trip the app kepted acting up so I reinstalled it. Now it will not let me log into my ...
Plan Premium Country USA Device Samsung Galaxy S8 Operating System Andriod 7.0 My Question or Issue I recently purchases premium in order to use it on a trip. While on the trip the a...
Spotify Legend
482 Views
3 replies
0 likes
USPremiumi phone 8+iOS 12.2 I started noticing a week or two ago that weird music I had never listened to had started showing up in my recently played. There were albums, artists, and songs that I had never even heard of, and it was saying I had list...
US Premium i phone 8+ iOS 12.2 I started noticing a week or two ago that weird music I had never listened to had started showing up in my recently played. There were albums, artists, and ...
Spotify Legend
790 Views
2 replies
0 likes
Plan: PremiumCountry: CanadaDevice: iPhone XrOperating System: iOS 10 My Question or IssueMy premium account just renewed on 29 May. I am planning to cancel my premium account and revert back to the free version for now. Since I've paid on the 29th, ...
Plan: Premium Country: Canada Device: iPhone Xr Operating System: iOS 10 My Question or Issue My premium account just renewed on 29 May. I am planning to cancel my premiu...
Spotify Star
808 Views
3 replies
0 likes
PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy 9Operating Systemandroid v9 My Question or Issuetoday i received a email stating that due to suspicious activity i had to reset my password.i want to know what activity was demed suspicous because i w...
Plan Premium Country Switzerland Device Samsung Galaxy 9 Operating System android v9 My Question or Issue today i received a email stating that due to suspicious activity i had to re...
Regular
10823 Views
8 replies
0 likes
PlanPremiumCountryIrelandDeviceOneplus6Operating Systemandroid My Question or IssueI was logged out of my account today.Im using what im almost certain is the correct password but im not getting in.I dont have access to the email that I registered my...
Plan Premium Country Ireland Device Oneplus6 Operating System android My Question or Issue I was logged out of my account today. Im using what im almost certain is the corre...
Community Legend
431 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
450 Views
1 replies
1 likes
PlanPremiumCountryUSADevice(iPhone 8, Dell Inspiron)Operating System(iOS 10, Windows 10) My Question or IssueHi it says the account I have student premium with doesn’t exist when I use my Facebook to log in, I can see my account when I log in through...
Plan Premium Country USA Device (iPhone 8, Dell Inspiron) Operating System (iOS 10, Windows 10) My Question or Issue Hi it says the account I have student premium with doesn’t ...
Community Legend
918 Views
1 replies
0 likes
PlanFreeCountryUSADeviceiPhone 7 Plus Operating SystemiOS 10 My Question or IssueI was recently logged out of my Spotify account that has family premium. I haven’t changed the password or username, but it won’t let me log back in. I don’t remember th...
Plan Free Country USA Device iPhone 7 Plus Operating System iOS 10 My Question or Issue I was recently logged out of my Spotify account that has family premium. I haven’t chang...
Roadie
902 Views
2 replies
1 likes
PlanPremiumCountryEngland / United KingdomDeviceKindle Fire HD / Desktop PCOperating SystemWindows 10 (Would effect any)My Question or IssueI have recently been kicked out of my spotify account on both my kindle and my PC concurrently. I am unable to...
Plan Premium Country England / United Kingdom Device Kindle Fire HD / Desktop PC Operating System Windows 10 (Would effect any) My Question or Issue I have recently been kicked out of my spo...
Community Legend
637 Views
1 replies
0 likes
PlanPremiumCountryFrance+JapanDeviceZTE Axon 7, PCOperating SystemAndroid, Windows 10 My Question or IssueHello, Today while using spotify on my android phone, my account suddenly got disconnected, and I can't reconnect again. Facebook connection doe...
Plan Premium Country France+Japan Device ZTE Axon 7, PC Operating System Android, Windows 10 My Question or Issue Hello, Today while using spotify on my android phone, my account sud...
Spotify Legend
790 Views
3 replies
0 likes
PlanPremiumCountryEnglandDeviceOnePlus 6T + LaptopOperating SystemAndroid version 9 + Windows 10 My Question or IssueI've had the same account for years now however very recently I was logged out of my laptop and phone concurrently. Trying to log bac...
Plan Premium Country England Device OnePlus 6T + Laptop Operating System Android version 9 + Windows 10 My Question or Issue I've had the same account for years now however very rece...
Casual Listener
700 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was logged out of my account on every device when I woke up this morning. I remember the em...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I was l...
Roadie
586 Views
1 replies
0 likes
Spotify keep switching to web player on a daily basis for several times, this is becoming really frustrating. PlanPremiumCountryLebanon Device(iPhone X)Operating System(iOS 12.3.1.) My Question or Issue
Spotify keep switching to web player on a daily basis for several times, this is becoming really frustrating. Plan Premium Country Lebanon Device (iPhone X) Operating System (...
Spotify Legend
5563 Views
4 replies
0 likes
Hi, First up, I realise that we are unable to change our USER name and this is now a series of letters and numbers. No problem with that. When I log into the APP I seem to have a profile name of “Mel” under the picture icon and this I do want to chan...
Hi, First up, I realise that we are unable to change our USER name and this is now a series of letters and numbers. No problem with that. When I log into the APP I seem to have a profile name of “Mel...
Not applicable
849 Views
8 replies
0 likes
Hi I have been using Spotify premium for over two years and now have a Spotify Family plan. Everyone on my plan has no trouble logging in, but when I try to log in it says that I have the wrong username or password. When I try resetting this password...
Hi I have been using Spotify premium for over two years and now have a Spotify Family plan. Everyone on my plan has no trouble logging in, but when I try to log in it says that I have the wrong usern...
Roadie
499 Views
1 replies
0 likes
