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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8964 Views
  • 1 replies
  • 9 likes
  • Security
  • 8964 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 480814 Views
  • 979 replies
  • 111 likes
  • Account
  • 480814 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210601 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210601 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120720 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120720 Views
  • 72 replies
  • 12 likes

Solved!! spotify changes song by itself

Hi, sometimes, and more often lately, Spotify changes song by itself in the middle of another song, and to some random hiphop playlist I’ve never even listened to before. What can I do? I have a premium account, and most often play from my iPhone. Th...

  • Newbie
  •    Hi,   sometimes, and more often lately, Spotify changes song by itself in the middle of another song, and to some random hiphop playlist I’ve never even listened to before. ...
  • mo4ya2000
  • Regular
  • 20614 Views
  • 8 replies
  • 1 likes
  • Other
  • 20614 Views
  • 8 replies
  • 1 likes

Solved!! I can't edit my profile

Whenever I attempt to change my country to Canada (from the USA, which I accidently put on signup) it says "We're sorry, that email is taken." Obviously my email is taken if I'm trying to edit my account using that email. Anyways, I tried changing my...

  • Visitor
  • Whenever I attempt to change my country to Canada (from the USA, which I accidently put on signup) it says "We're sorry, that email is taken." Obviously my email is taken if I'm trying to edit my acc...
  • user-removed
  • Not applicable
  • 1905 Views
  • 2 replies
  • 0 likes
  • Login
  • 1905 Views
  • 2 replies
  • 0 likes

Solved!! Can't Access Discover Weekly After Creating New Account

PlanFreeCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueI created a new Spotify account because I couldn't change my ID Name on there (I'm not going to be forced to use the name I created when I was 15 because it is a dumb ...

  • Casual Listener
  • Plan Free Country United States Device PC Operating System Windows 10   My Question or Issue I created a new Spotify account because I couldn't change my ID Name on there (I'm not goin...
  • Jack_Steele
  • Casual Listener
  • 599 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 599 Views
  • 3 replies
  • 0 likes

Discover Weekly Photo

Hello! I saw some other posts about trying to delete/change the Discover Weekly photo because of it including an ex (same here). The other posts would be helpful except for, you guessed it, I've permanently deleted my Facebook - so I can't reconnect ...

  • Visitor
  • Hello!    I saw some other posts about trying to delete/change the Discover Weekly photo because of it including an ex (same here). The other posts would be helpful except for, you guesse...
  • OneByBoo
  • Roadie
  • 307 Views
  • 1 replies
  • 0 likes
  • Account
  • 307 Views
  • 1 replies
  • 0 likes

Spamming Premium accounts with ads

I'm using Premium family account, on various computers and phones. Here are my settings All ads off, all notifications off, all 'push' nonsense off, all news of. OFF. Now look at this ad for Fuji Rock. Why do I get this? Why can I not tun it off on m...

Screenshot_20190718-194133_Spotify.jpg Screenshot_20190726-091833_Spotify.jpg
  • Casual Listener
  • I'm using Premium family account, on various computers and phones.   Here are my settings   All ads off, all notifications off, all 'push' nonsense off, all news of. OFF. ...
  • dazzerhk
  • Casual Listener
  • 1484 Views
  • 7 replies
  • 0 likes
  • Premium
  • 1484 Views
  • 7 replies
  • 0 likes

Account Address

Hi i cant seem to find the original address used on my account information. I have added two of my family members who currently live in our house, but they cannot seem to get logged in due to this incorrect info.how do i find this? Plan PremiumCountr...

  • Regular
  • Hi  i cant seem to find the original address used on my account information. I have added two of my family members who currently live in our house, but they cannot seem to get logged in due to ...
  • jsannn
  • Community Legend
  • 388 Views
  • 1 replies
  • 0 likes
  • Account
  • 388 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook Profile Picture on Album Cover

Premium, Turkey, iPhone6, MacOSWhy on earth do you put my facebook profile pic on "Weekly Discover" album cover? I am addressing Spotify.Do you suppose that it would make anything look symphathetic or something? I have been using Spotify for years an...

  • Visitor
  • Premium, Turkey, iPhone6, MacOS Why on earth do you put my facebook profile pic on "Weekly Discover" album cover? I am addressing Spotify. Do you suppose that it would make anything ...
  • Peter
  • Spotify Legend
  • 538 Views
  • 1 replies
  • 0 likes
  • Security
  • 538 Views
  • 1 replies
  • 0 likes

Greyed out Songs in Playlist

I have created a playlist with all my local files(5000+) and not one of them are playable. I have cleared my cache, I am running a VPN, I have opened the firewall and let spotify through. I STILL cannot play any of my songs . I seem to have exhausted...

PV.PNG
  • Casual Listener
  • I have created a playlist with all my local files(5000+) and not one of them are playable.  I have cleared my cache, I am running a VPN, I have opened the firewall and let spotify through. ...
  • fekall
  • Casual Listener
  • 634 Views
  • 5 replies
  • 1 likes
  • Other
    Premium
  • 634 Views
  • 5 replies
  • 1 likes

Solved!! Search Result Problem

Hey guys, I just search my account on spotify but i cant see myself in search results(for my friends :)). How do I get my friends to find me?

  • Casual Listener
  • Hey guys, I just search my account on spotify but i cant see myself in search results(for my friends  :)). How do I get my friends to find me?
  • Yogii_C
  • Gig Goer
  • 381 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 381 Views
  • 2 replies
  • 0 likes

Solved!! Android app

PlanFreeCountryQatar DeviceHuawei mate 20 proOperating SystemAndroid 9My Question or IssueSpotify is available in my country and I can listen and use it on my laptop however I am unable to download the app from play store as it says that it's not ava...

  • Casual Listener
  • Plan Free Country Qatar  Device Huawei mate 20 pro Operating System Android 9 My Question or Issue Spotify is available in my country and I can listen and use it on my laptop however I ...
  • Yogii_C
  • Gig Goer
  • 700 Views
  • 4 replies
  • 0 likes
  • Account
    Free
  • 700 Views
  • 4 replies
  • 0 likes

Hacked

i Had an account which was premium and it was hacked, without thinking I logged out and obviously can’t log back in again. My email is not associated with the account and I can’t reset the password. How do I get back into the account so I can delete ...

  • Visitor
  • i Had an account which was premium and it was hacked, without thinking I logged out and obviously can’t log back in again. My email is not associated with the account and I can’t reset the password. ...
  • Yogii_C
  • Gig Goer
  • 354 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 354 Views
  • 1 replies
  • 0 likes

I want to change my Spotify username

PlanFreeCountryUSDeviceGoogle Pixel 2Operating SystemAndroid PieMy Question or IssueI signed up for Spotify today and chose a username (HackerApollo), but for some reason, it appears as pa66kgamlctvu1gy5ftxw5ooc. Can this be changed before I decide t...

  • Visitor
  • Plan Free Country US Device Google Pixel 2 Operating System Android Pie My Question or Issue I signed up for Spotify today and chose a username (HackerApollo), but for some reason, it appear...
  • Yogii_C
  • Gig Goer
  • 808 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 808 Views
  • 3 replies
  • 0 likes

Cheaper Premium service WITH a few adverts?

I'm sure I'm not the only one who believes the premium service expecially here in the UK at £10 ($15.28 USD) per month is extremely expensive! Sure we don't get adverts, but I never mind them anyway unless theres too many. If revenue is such an issue...

  • Newbie
  • I'm sure I'm not the only one who believes the premium service expecially here in the UK at £10 ($15.28 USD) per month is extremely expensive!   Sure we don't get adverts, but I never mind the...
  • vewh1v_d-fvp
  • Newbie
  • 386 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
    Unlimited
  • 386 Views
  • 2 replies
  • 0 likes

Suddenly unlogged and familiar plan goes away (SOLVED)

Hi everybody, I've got a familiar plan since almost on year since now. Today i went to listen to spotify and i was unlogged (i was surprised, i didn't logged out at any moment). Tried to log in with my email but was not possible, so i reset my passwo...

  • Visitor
  • Hi everybody,   I've got a familiar plan since almost on year since now.    Today i went to listen to spotify and i was unlogged (i was surprised, i didn't logged out at any moment...
  • Jose_M
  • Spotify Star
  • 383 Views
  • 1 replies
  • 0 likes
  • Account
  • 383 Views
  • 1 replies
  • 0 likes

Spotify wont let me log in on other devices.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a free spotify account on my phone, and I've had it for a few years now. I have tried ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...
  • Jose_M
  • Spotify Star
  • 1271 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 1271 Views
  • 1 replies
  • 0 likes

Solved!! CUT IT OUT WITH THE TROJAN MAN ads

MAKE IT STOP!!!!! No one wants to hear commercials about condoms. It's offensive, especially in the workplace where many Spotify users play their music. Please make it stop.

  • Casual Listener
  • MAKE IT STOP!!!!! No one wants to hear commercials about condoms. It's offensive, especially in the workplace where many Spotify users play their music. Please make it stop.
  • Braydog547
  • Newbie
  • 2082 Views
  • 4 replies
  • 1 likes
  • Other
  • 2082 Views
  • 4 replies
  • 1 likes

[All Platforms][Other] Excessive ads

Its 4th of July and my neighbors are lighting fireworks. Im playing a relaxing playlist for my dog and literally every song or 2 is followed by atleast 3 ads. This seems excessive. If I've already listened to 10 mins worth of ads shouldn't that give ...

  • Newbie
  • Its 4th of July and my neighbors are lighting fireworks. Im playing a relaxing playlist for my dog and literally every song or 2 is followed by atleast 3 ads. This seems excessive. If I've already li...
  • Samnb1290
  • Casual Listener
  • 629 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Other
  • 629 Views
  • 1 replies
  • 0 likes

[Daily Mixes] Changes to song selection on Daily Mixes

Until yesterday my Daily Mixes were great. A little repetitive, but that was fine. Yesterday they decided to only select the least known songs from the artists. The exact same artists are listed at the top but all the songs are obscure. Can I turn of...

  • Newbie
  • Until yesterday my Daily Mixes were great.  A little repetitive, but that was fine. Yesterday they decided to only select the least known songs from the artists. The exact same artists are liste...
  • Samnb1290
  • Casual Listener
  • 514 Views
  • 1 replies
  • 0 likes
  • Playlists
  • 514 Views
  • 1 replies
  • 0 likes

Showing offline when I’m not

PlanPremiumCountryUKDevice(iPhone 6) My Question or IssueSpotify keeps not working whenever I am not using wi fi. Initially, it would not play any music when I was not on wi fi, even though the music was already downloaded. I also do have data if it ...

  • Visitor
  • Plan Premium Country UK Device (iPhone 6)   My Question or Issue Spotify keeps not working whenever I am not using wi fi. Initially, it would not play any music when I was not on wi fi, ...
  • A_Musicophile
  • Community Legend
  • 517 Views
  • 1 replies
  • 1 likes
  • Account
    Login
  • 517 Views
  • 1 replies
  • 1 likes

Someone using my Account using a PS4

Since Yesterday I have notice a new Connected Device in my Spotify Connect Tab, it's a Playstation called "PS4-666". They keep switching to their device and listenting to russian music on my premium account. Since they're using a PS4, I cannot discun...

  • Visitor
  •  Since Yesterday I have notice a new Connected Device in my Spotify Connect Tab, it's a Playstation called "PS4-666".    They keep switching to their device and listenting to russian...
  • Billy-J
  • Spotify Star
  • 2049 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 2049 Views
  • 1 replies
  • 0 likes