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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

88654 Views

9 replies

2 likes

Account
Login
  • 88654 Views
  • 9 replies
  • 2 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

757807 Views

18 replies

29 likes

  • 757807 Views
  • 18 replies
  • 29 likes

Linking Accounts

PlanFree & PremiumCountryUKDeviceiPhone 7 & laptopOperating SystemWindowsMy Question or Issuehi all,I have an account which was set up through Facebook and I had been on premium, I stopped it and it is still "live" and accessible but is just "free" r...

Newbie

Plan Free & Premium Country UK Device iPhone 7 & laptop Operating System Windows My Question or Issue hi all, I have an account which was set up through Facebook and I had been on p...

OneByBoo

Roadie

552 Views

1 replies

0 likes

Account
  • 552 Views
  • 1 replies
  • 0 likes

Recently Played says I’ve listened to things I haven’t— but my account Has only one device

Plan: PremiumCountry: United StatesDevice: iPhone SEOperating System: iOS 10My Question or Issue: Recently Played keeps showing me things I have definitely not listened to. I’ve changed my password multiple times and even disconnected my computer fro...

Newbie

Plan: Premium Country: United States Device: iPhone SE Operating System: iOS 10 My Question or Issue: Recently Played keeps showing me things I have definitely not listened to. I’ve changed my pa...

ListenToGlobal

Composer

707 Views

1 replies

0 likes

Account
Security
  • 707 Views
  • 1 replies
  • 0 likes

Solved!! Publicidada mal elegida

La publicidad es una basura, es una porquería, está mal elegida. Me la paso escuchando power metal, metal sinfónico, metal progresivo y me publicita cumbia, trap, reggaeton y toda esa mugre que no sirve para nada. Arreglen el algoritmo de publicidad,...

Newbie

La publicidad es una basura, es una porquería,  está mal elegida. Me la paso escuchando power metal, metal sinfónico,  metal progresivo y me publicita cumbia, trap, reggaeton y toda esa mug...

Luan

Spotify Star

732 Views

1 replies

0 likes

Free
  • 732 Views
  • 1 replies
  • 0 likes

A wild scammer appeared?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I use a tool that allows me to turn off my pc. I setted it yesterday night while I was liste...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

Billy-J

Spotify Star

387 Views

1 replies

0 likes

Account
Other
Security
  • 387 Views
  • 1 replies
  • 0 likes

Account suddenly replaced with my facebook

HiPlanpreviously PremiumCountryNew ZealandDeviceoneplus 3tOperating Systemandroid My Question or IssueI had a spotify account for years, which i used my normal hotmail email for, the same as my facebook account.Today I was suddenly logged out of my a...

Casual Listener

Hi Plan previously Premium Country New Zealand Device oneplus 3t Operating System android   My Question or Issue I had a spotify account for years, which i used my normal hotmail emai...

OneByBoo

Roadie

647 Views

3 replies

0 likes

Account
  • 647 Views
  • 3 replies
  • 0 likes

Superuser Contribution LOST ACCOUNT

Plan: Family PlanFree/Premium: PremiumCountry: NC, USA Device: iPhone XS Max(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System: iOS 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just recently received an email in a ...

Casual Listener

Plan: Family Plan Free/Premium: Premium Country: NC, USA   Device: iPhone XS Max (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System: iOS 10 (iOS 10, Android Oreo, W...

Peter

Spotify Legend

534 Views

2 replies

0 likes

Account
Login
Premium
Security
  • 534 Views
  • 2 replies
  • 0 likes

I am locked out of my Spotify account because of the Spotify Support now

Why can I not access my account now after using the support line for Spotify? They locked my account and this is**bleep** after I pay for premium and the service they lock me out of my own account. The Spotify Support line locked me out of my own acc...

Casual Listener

  Why can I not access my account now after using the support line for Spotify? They locked my account and this is**bleep** after I pay for premium and the service they lock me out of my own ac...

ggflayeep

Regular

1884 Views

2 replies

0 likes

Account
Login
Other
Premium
Security
  • 1884 Views
  • 2 replies
  • 0 likes

Superuser Contribution My account seems to have been deleted overnight.

PlanPremiumCountryUSDeviceiPhone SEOperating SystemWindows 10 My Question or IssueI made this account just so I could post this, but my actual account doesn't seem to exist anymore. I last used it two days ago, but when I went to use it today, I had ...

Visitor

Plan Premium Country US Device iPhone SE Operating System Windows 10   My Question or Issue I made this account just so I could post this, but my actual account doesn't seem to exist a...

Peter

Spotify Legend

1157 Views

4 replies

0 likes

Account
  • 1157 Views
  • 4 replies
  • 0 likes

My account with Premium was logged out after an update on May 7th and now I can't get back in

So to preface, I only use Spotify on my android phone, when I first started to use Spotify I don't believe it asked me to create a username/password (Started using the app sometime around May 2018.) I signed up for Premium on April 1st of this year a...

Visitor

So to preface, I only use Spotify on my android phone, when I first started to use Spotify I don't believe it asked me to create a username/password (Started using the app sometime around May 2018.) ...

Billy-J

Spotify Star

1692 Views

5 replies

0 likes

Account
Login
Premium
Subscription
  • 1692 Views
  • 5 replies
  • 0 likes

Can't log in

I've been having a problem logging in for the past few days, even though I am sure i am using the right password for my account. I've tried logging in with my username (which I've always done anyway), and also tried requesting a new password, but I d...

Newbie

I've been having a problem logging in for the past few days, even though I am sure i am using the right password for my account. I've tried logging in with my username (which I've always done anyway)...

OneByBoo

Roadie

422 Views

1 replies

0 likes

Login
  • 422 Views
  • 1 replies
  • 0 likes

Superuser Contribution Security issues and can't talk to anyone....

My account has been hacked (someone is making playlists) and Spotify clearly knows b/c I got an email telling my my password needs to be reset. However there was no way for me to talk to anyone about the security of my account. Chatting with someone ...

Newbie

My account has been hacked (someone is making playlists) and Spotify clearly knows b/c I got an email telling my my password needs to be reset. However there was no way for me to talk to anyone about...

Peter

Spotify Legend

835 Views

3 replies

0 likes

Security
  • 835 Views
  • 3 replies
  • 0 likes

Can't Login

Plan - Premium (Family related plan)Country - USA Device - iPhone X, Laptop Operating System - iOS 12.31.1 and Windows 10 My Question or Issue - Yesterday, I went on my Spotify app and noticed I am no longer logged in. I put in my password and kept b...

Newbie

Plan - Premium (Family related plan) Country - USA   Device - iPhone X, Laptop   Operating System - iOS 12.31.1 and Windows 10   My Question or Issue - Yesterday, I went on...

OneByBoo

Roadie

540 Views

1 replies

0 likes

Login
  • 540 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t log in

PremiumUSiphone Xr I have my password and everything saved been that way for years. A few days ago I went to open Spotify and it came upi had to sign in, so I did and it didn’t work I reset my password and was back in. Then a few days later it happen...

Casual Listener

Premium US iphone Xr   I have my password and everything saved been that way for years. A few days ago I went to open Spotify and it came up i had to sign in, so I did and it didn’t work I ...

OscarDC

Moderator

1550 Views

6 replies

1 likes

Account
  • 1550 Views
  • 6 replies
  • 1 likes

Solved!! Account information lost

Premium planosx appweb player app Even after reinstalling spotify OSX app my playlists are all missing, the ability to play an album is gone, it only plays one song then goes to a radio station that isn't mine. My account is showing up as just a numb...

Casual Listener

Premium plan osx app web player app   Even after reinstalling spotify OSX app my playlists are all missing, the ability to play an album is gone, it only plays one song then goes to a radio ...

MichaelWClark

Casual Listener

2088 Views

4 replies

0 likes

Account
Premium
  • 2088 Views
  • 4 replies
  • 0 likes

Google Home Mini still not delivered after Redeem

PlanPremiumCountryCanadaDeviceS9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueBack on April 11, I went through the process to get the google home mini. I received an email later to redeem the article which I did. I got t...

Casual Listener

Plan Premium Country Canada Device S9 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Back on April 11, I went through the process to get the googl...

Laminejr

Casual Listener

923 Views

5 replies

0 likes

Account
Premium
Subscription
  • 923 Views
  • 5 replies
  • 0 likes

New account with all my old data

Hi, I need to start a new account but with all my old data (bands, songs, list, etc). Does any one know how can accomplish this?

Regular

Hi, I need to start a new account but with all my old data (bands, songs, list, etc). Does any one know how can accomplish this?

sebamotion

Regular

823 Views

2 replies

0 likes

Account
  • 823 Views
  • 2 replies
  • 0 likes

Name on Spotify changed out of sudden

PlanPremiumCountryUSADeviceMultiple devicesMy Question or IssueThis morning, the name on my account is changed out of sudden. It was changed from "Emilia Li" to a name in foreign characters that I haven't been using for many years. And I don't have a...

Casual Listener

Plan Premium Country USA Device Multiple devices My Question or Issue This morning, the name on my account is changed out of sudden. It was changed from "Emilia Li" to a name in foreign charac...

emiliawithyou

Casual Listener

785 Views

2 replies

0 likes

Account
  • 785 Views
  • 2 replies
  • 0 likes

Cannot login or reset password

PlanPremiumCountryAustraliaDeviceiPhone 8+ Operating SystemiOS 12.3.1I went into my Spotify app yesterday (28/05/19) and I had been logged out. I put in the password which I am certain is the correct password but it did not let me login. I tried appl...

Visitor

  Plan Premium Country Australia Device iPhone 8+  Operating System iOS 12.3.1 I went into my Spotify app yesterday (28/05/19) and I had been logged out. I put in the password whic...

JBayudz

Composer

1503 Views

3 replies

0 likes

Account
  • 1503 Views
  • 3 replies
  • 0 likes

Solved!! Can not access my playlists

I was logged out and my password was reset due to detected suspicious activity, which is fine. When I tried to log in again I had a lot of problem. When if finally worked I was no longer connected to spotify family. I don´t know if that is standard p...

Visitor

I was logged out and my password was reset due to detected suspicious activity, which is fine. When I tried to log in again I had a lot of problem. When if finally worked I was no longer connected to...

user-removed

Not applicable

1294 Views

6 replies

0 likes

Account
  • 1294 Views
  • 6 replies
  • 0 likes

Superuser Contribution premium account werkt niet

Goedendag, Vandaag premium account voor 3 maanden voor 0,99 maar heb wel betaalbewijs maar premium account werkt niet. Heb al uitgelogd en weer ingelogd.

Visitor

Goedendag, Vandaag premium account voor 3 maanden voor 0,99 maar heb wel betaalbewijs maar premium account werkt niet. Heb al uitgelogd en weer ingelogd.

user-removed

Not applicable

4750 Views

6 replies

0 likes

Premium
  • 4750 Views
  • 6 replies
  • 0 likes