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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

292612 Views

529 replies

34 likes

Account
Free
  • 292612 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13709 Views

6 replies

11 likes

Security
  • 13709 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

541597 Views

990 replies

115 likes

Account
  • 541597 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129710 Views

74 replies

12 likes

Account
Login
Premium
  • 129710 Views
  • 74 replies
  • 12 likes

Changing song metadata

My Question or IssueI uploaded a song through Distrokid onto spotify. I only realized now that it also put my whole full name on it, not just my artist name. How can I change that? Thank you,Richard

Casual Listener

My Question or Issue I uploaded a song through Distrokid onto spotify. I only realized now that it also put my whole full name on it, not just my artist name. How can I change that?   Thank y...

NordicDunn

Casual Listener

5935 Views

6 replies

0 likes

Other
  • 5935 Views
  • 6 replies
  • 0 likes

Can't upload playlist to playlist exchange

HI! I can't seem to upload a playlist to the playlist exchange despite me uploading the URL direct from Spotify and it also show the playlist underneath. Can anyone help?

Music Fan

HI!  I can't seem to upload a playlist to the playlist exchange despite me uploading the URL direct from Spotify and it also show the playlist underneath.  Can anyone help?

Rene01

Community Legend

1158 Views

10 replies

0 likes

Other
  • 1158 Views
  • 10 replies
  • 0 likes

Bring Back Personal Top Lists

so today when i clicked the spotify app it had me logged out first time it done this. then when i logged in i clicked library and both my play list were gone and replaced with songs i dont listen too and a bunch of BTS stuff..what gives here?

Newbie

so today when i clicked the spotify app it had me logged out first time it done this. then when i logged in i clicked library and both my play list were gone and replaced with songs i dont listen too...

Jose_M

Spotify Star

1559 Views

1 replies

0 likes

  • 1559 Views
  • 1 replies
  • 0 likes

My credit card was replaced when I pay for subscripton as a gift

PlanPremiumCountryCanadaDeviceAndroidOperating My Question or IssueI gave spotify as a gift and I need to replace the credit card information without the account email because I don't have it. I do have the 10 digit account that shows up on the credi...

Visitor

Plan Premium Country Canada Device Android Operating    My Question or Issue I gave spotify as a gift and I need to replace the credit card information without the account email be...

Billy-J

Spotify Star

480 Views

2 replies

0 likes

Premium
  • 480 Views
  • 2 replies
  • 0 likes

I can see my deleted account

Hi, I recently deleted my account, but I still see it in spotify. How can I make it to disappear forever? Is there something else I have to do besides delete my account permanently?

Casual Listener

Hi,   I recently deleted my account, but I still see it in spotify. How can I make it to disappear forever? Is there something else I have to do besides delete my account permanently?   ...

SergioCastillo1

Casual Listener

1249 Views

2 replies

0 likes

Account
  • 1249 Views
  • 2 replies
  • 0 likes

Logged out due to failed transfer?

Today I saw that I was logged out from my premium account on both my MacBook and telephone. I tried to log in again, I tried to reset my password, but it's not possible. I checked my Spotify payments and saw that the automatic transfer of this month ...

Visitor

Today I saw that I was logged out from my premium account on both my MacBook and telephone. I tried to log in again, I tried to reset my password, but it's not possible.  I checked my Spotify p...

Billy-J

Spotify Star

453 Views

1 replies

0 likes

Account
Login
  • 453 Views
  • 1 replies
  • 0 likes

Shuffle

how do I shuffle my whole library? I know how to shuffle individual playlists, and albums, but not entire library

Visitor

how do I shuffle my whole library? I know how to shuffle individual playlists, and albums, but not entire library   

Billy-J

Spotify Star

645 Views

3 replies

1 likes

Account
  • 645 Views
  • 3 replies
  • 1 likes

What's the price for 10 users

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Composer

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Brunelicia

Community Legend

350 Views

1 replies

0 likes

Other
Premium
  • 350 Views
  • 1 replies
  • 0 likes

My podcast is not being uploaded to Spotify no longer....

I run a podcast through Podbean. We have it set to upload to Spotify. Everything was working fine. However, after 8 uploaded episodes to Spotify, it's no longer uploading to Spotify. Nothing has changed on Podbean to signify a change on Spotify. On P...

Casual Listener

I run a podcast through Podbean. We have it set to upload to Spotify. Everything was working fine. However, after 8 uploaded episodes to Spotify, it's no longer uploading to Spotify.  Nothing...

DJ-MastaJ

Composer

7789 Views

5 replies

1 likes

Free
  • 7789 Views
  • 5 replies
  • 1 likes

Can't create account, log in OR reset password

Hi. I'm having a hard time helping my mother logging into her account/creating a new account. I really need help with this as I recently upgraded to Spotify Family and I'd like my mother to be able to use it. The problem is: I can't create a new acco...

Visitor

Hi. I'm having a hard time helping my mother logging into her account/creating a new account. I really need help with this as I recently upgraded to Spotify Family and I'd like my mother to be able t...

Rene01

Community Legend

1957 Views

1 replies

0 likes

Account
Login
  • 1957 Views
  • 1 replies
  • 0 likes

Disconnect facebook and create a username for spotify.

PlanPremium Operating System(Desktop windows 7, Android) My Question or IssueI've been using spotify using my FB login. Now I have problem to sign in with FB, so I plan to stop using my FB account. But my spotify was linked with the FB, so I cannot a...

Visitor

Plan Premium   Operating System (Desktop windows 7, Android)   My Question or Issue I've been using spotify using my FB login. Now I have problem to sign in with FB, so I plan to sto...

Rene01

Community Legend

1469 Views

1 replies

0 likes

Login
  • 1469 Views
  • 1 replies
  • 0 likes

Solved!! Someone is playing music on my account

PlanFree/PremiumCountry DevicePC DesktopOperating SystemWindows 10 My Question or IssueIm trying to listen to music and someone is overriding it with their werid techno. ive changed my passsword and still nothing

Casual Listener

Plan Free/Premium Country   Device PC Desktop Operating System Windows 10   My Question or Issue Im trying to listen to music and someone is overriding it with their werid techno....

Rene01

Community Legend

1297 Views

7 replies

0 likes

Account
  • 1297 Views
  • 7 replies
  • 0 likes

Solved!! username displayed wrong

Hello,i can't change my username displayed, i try to disconnect and reconnect from facebook but even if now spotify is correctly associated to facebook my username is still only digit. I know that is not possible to change username, however I would a...

Casual Listener

Hello, i can't change my username displayed, i try to disconnect and reconnect from facebook but even if now spotify is correctly associated to facebook my username is still only digit. I know that ...

OneByBoo

Roadie

1026 Views

5 replies

0 likes

Account
  • 1026 Views
  • 5 replies
  • 0 likes

Paguei mas não está liberado meu Spotify Premium

Realizei o pagamento do plano premium no boleto ontem no valor de 16,90 e não recebi email confirmando pagamento nem email confirmando que está ativo do paypal email da conta que foi comprado: *snip*

Visitor

Realizei o pagamento do plano premium no boleto ontem no valor de 16,90 e não recebi email confirmando pagamento nem email confirmando que está ativo do paypal email da conta que foi comprado: *snip*...

Brunelicia

Community Legend

373 Views

1 replies

0 likes

Account
Free
Premium
Subscription
  • 373 Views
  • 1 replies
  • 0 likes

Scam

Hi. This issue is not really related to bugs but I couldn't find anywhere else to contact you about what I believe is a scam towards Spotify.Anyway in my "recently played artists"-list there is some music listed that I have never listened to. All of ...

Casual Listener

Hi.   This issue is not really related to bugs but I couldn't find anywhere else to contact you about what I believe is a scam towards Spotify. Anyway in my "recently played artists"-list the...

fenalena

Casual Listener

744 Views

2 replies

0 likes

Security
  • 744 Views
  • 2 replies
  • 0 likes

Cannot Log-in to my Other Spotify Account

Hello, I logged out of my Spotify last Friday that I had installed on my phone to connect to the Spotify account I had on my laptop. My phone Spotify had a premium subscription, and now I can't log in. Can someone help, please? Thank you in advance!

Newbie

Hello,   I logged out of my Spotify last Friday that I had installed on my phone to connect to the Spotify account I had on my laptop. My phone Spotify had a premium subscription, and now I ca...

OneByBoo

Roadie

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Problems witch accont

The family accont, wasen't renovade. problems witch credit card. but he is ok. The spotify is asking to update my data

Newbie

The family accont, wasen't renovade. problems witch credit card. but he is ok. The spotify is asking to update my data

Luan

Spotify Star

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Can't change country

PlanFree/PremiumCountryFrance Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, I opened my Spotify account about 5 years ago when I moved to Switzerland and I...

Casual Listener

Plan Free/Premium Country France   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...

Brunelicia

Community Legend

407 Views

3 replies

0 likes

Account
  • 407 Views
  • 3 replies
  • 0 likes

HELP! Someone has access to my account from India!

So I woke up one morning to find that I was following an 'indian wedding playlist'. Me, residing in Denmark, don't listen to indian wedding music so I was confused. I later found that multiple of my playlists had been deleted, and at last I saw, WHIL...

Newbie

So I woke up one morning to find that I was following an 'indian wedding playlist'. Me, residing in Denmark, don't listen to indian wedding music so I was confused. I later found that multiple of my ...

Jose_M

Spotify Star

2993 Views

3 replies

0 likes

Account
Security
  • 2993 Views
  • 3 replies
  • 0 likes

Am I allowed to play these songs in public?

Dear people, what are the existing rules on which song I am allowed to play in public in a country like Sweden? Different rules for other countries? If someone records the event, where the song is played, what is my legal responsibility here? Let´s s...

Newbie

Dear people,   what are the existing rules on which song I am allowed to play in public in a country like Sweden? Different rules for other countries? If someone records the event, where the s...

Jose_M

Spotify Star

588 Views

2 replies

0 likes

  • 588 Views
  • 2 replies
  • 0 likes