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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2631 Views
  • 0 replies
  • 8 likes
  • Security
  • 2631 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 454150 Views
  • 973 replies
  • 109 likes
  • Account
  • 454150 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1201269 Views
  • 119 replies
  • 116 likes
  • Account
  • 1201269 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 109857 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 109857 Views
  • 72 replies
  • 12 likes

Solved!! i don't remeber the email

I have an account with username insner, but I can not find the associated email. How can I proceed to recover the account, which was also a premium? Thank youFrom Spain

  • Visitor
  • I have an account with username insner, but I can not find the associated email. How can I proceed to recover the account, which was also a premium? Thank you From Spain  
  • Jᴀᴄᴋ
  • Roadie
  • 656 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 656 Views
  • 1 replies
  • 0 likes

Spotify request I change password

I received an email from Spotify to reset my password. I ignored this as I thought it was spam. When I tried to log into my app on iPhone, it asked me to reset my password. I tried to do this but I ended up in a cycle of links been sent and emails. I...

  • Casual Listener
  •  I received an email from Spotify to reset my password. I ignored this as I thought it was spam. When I tried to log into my app on iPhone, it asked me to reset my password. I tried to do this b...
  • Jᴀᴄᴋ
  • Roadie
  • 703 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 703 Views
  • 1 replies
  • 0 likes

Remove device permanently

Hi, how can I permanently remove a certain device? I dont want it to be re-synced by the person who owns that device.

  • Newbie
  • Hi, how can I permanently remove a certain device? I dont want it to be re-synced by the person who owns that device. 
  • Jᴀᴄᴋ
  • Roadie
  • 597 Views
  • 1 replies
  • 0 likes
  • Premium
  • 597 Views
  • 1 replies
  • 0 likes

Solved!! I Can't Edit My Profile Due to...

PlanFreeCountrySingaporeDeviceHonor PlayOperating SystemWindow 10 My Question or IssueHello Spotify Community Team, i been here stuck trying to edit my profile but it said my email address has been taken.. can you please look back again at my account...

  • Visitor
  • Plan Free Country Singapore Device Honor Play Operating System Window 10   My Question or Issue Hello Spotify Community Team, i been here stuck trying to edit my profile but it said my...
  • Luan
  • Spotify Star
  • 536 Views
  • 3 replies
  • 0 likes
  • Account
  • 536 Views
  • 3 replies
  • 0 likes

Permium account used on device I don't know

PlanPremiumDeviceLaptopOperating SystemWindows My Question or IssueMy premium account was being used on another device that I don't know/own. I removed them and changed my password, even changed my account to another email. Is there anything else I s...

  • Newbie
  • Plan Premium Device Laptop Operating System Windows   My Question or Issue My premium account was being used on another device that I don't know/own. I removed them and changed my passwo...
  • Jollof
  • Composer
  • 555 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 555 Views
  • 1 replies
  • 0 likes

Solved!! appears on playlists

Hello I'm Chris and I have a question.Is there a way to organize/refresh the Appears on Playlists on my artist profile?I can only see older playlists where my music has been featured few years ago.I'd like to refresh that section with the new playlis...

  • Roadie
  • Hello I'm Chris and I have a question. Is there a way to organize/refresh the Appears on Playlists on my artist profile? I can only see older playlists where my music has been featured few years ag...
  • edgarallanpoets
  • Roadie
  • 2378 Views
  • 2 replies
  • 0 likes
  • Account
  • 2378 Views
  • 2 replies
  • 0 likes

Locked out of account

PlanPremiumCountryThe NetherlandsDeviceiPhone 6s and msi laptopOperating SystemiOS 12 and windows 10 My Question or IssueI have a different account than this one (username: kirstenoops) and have suddenly been logged out of that account on my phone. N...

  • Visitor
  • Plan Premium Country The Netherlands Device iPhone 6s and msi laptop Operating System iOS 12 and windows 10   My Question or Issue I have a different account than this one (username: k...
  • A_Musicophile
  • Community Legend
  • 508 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 508 Views
  • 1 replies
  • 0 likes

Solved!! Account disappeared.

PlanPremiumCountrySwedenDeviceSamsung Galaxy A8, PC.Operating SystemAndroid Pie, Windows 10Question or IssueI was working remotely on my Windows computer, Spotify was not started.Suddenly an error message appears out of nowhere saying Spotify has enc...

  • Newbie
  • Plan Premium Country Sweden Device Samsung Galaxy A8, PC. Operating System Android Pie, Windows 10 Question or Issue I was working remotely on my Windows computer, Spotify was not started. ...
  • Luan
  • Spotify Star
  • 768 Views
  • 3 replies
  • 0 likes
  • Account
  • 768 Views
  • 3 replies
  • 0 likes

Solved!! Can no longer log-in after new update

PlanPremiumCountryUSDeviceAndroid, web player, windwos desktop My Question or IssueSince the latest update I can no longer log in on any device. Even on my desktop app and phone which stay logged in, I was logged out and when using the correct passwo...

  • Newbie
  • Plan Premium Country US Device Android, web player, windwos desktop   My Question or Issue Since the latest update I can no longer log in on any device. Even on my desktop app and phone ...
  • Luan
  • Spotify Star
  • 589 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Premium
  • 589 Views
  • 1 replies
  • 1 likes

Solved!! No puedo entrar a mi cuenta

Login Meto mi nombre de cuenta, la contraseña y aparecen los puntitos de que se está cargando, y me hace validar con mi huella, pongo mi huella e igual salen los tres puntitos y nada, no se mete a mi cuenta. Que puedo hacer?None of the below informat...

  • Newbie
  • Login Meto mi nombre de cuenta, la contraseña y aparecen los puntitos de que se está cargando, y me hace validar con mi huella, pongo mi huella e igual salen los tres puntitos y nada, no se mete a mi...
  • Luan
  • Spotify Star
  • 605 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
    Subscription
  • 605 Views
  • 1 replies
  • 0 likes

Re-Registrierung

Unfortunately my children did not agree to the new data protection conditions at the time. Now the accounts were terminated on 31.5.2019.A re-registration is not possible because Spotify indicates that the mail addresses are already in use ...It is a...

  • Casual Listener
  • Unfortunately my children did not agree to the new data protection conditions at the time. Now the accounts were terminated on 31.5.2019. A re-registration is not possible because Spotify indicates ...
  • Jᴀᴄᴋ
  • Roadie
  • 488 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 488 Views
  • 3 replies
  • 0 likes

(edited) other unknown devices use my account

My phone is a 1 year old android ZTE Max. (knock off Samsung in simplest description) and I'm on a free planThe only devices I have my spotify account on are my laptop and my phone, it's only attached to my email not through FB or anything. This is a...

  • Newbie
  • My phone is a 1 year old android ZTE Max. (knock off Samsung in simplest description) and I'm on a free plan The only devices I have my spotify account on are my laptop and my phone, it's only attac...
  • Jᴀᴄᴋ
  • Roadie
  • 391 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 391 Views
  • 1 replies
  • 0 likes

Profile display name after facebook deactivation

Hi everyone. Recently I deactivated my Facebook account, as I realized it's not useful for me anymore. Before that I chekced every application that I've logged in with FB and made myself sure it won't screw up anything, so I did with Spotify account....

  • Newbie
  • Hi everyone. Recently I deactivated my Facebook account, as I realized it's not useful for me anymore. Before that I chekced every application that I've logged in with FB and made myself sure it won'...
  • Jᴀᴄᴋ
  • Roadie
  • 513 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 513 Views
  • 1 replies
  • 0 likes

Can not reset my password

PlanPremium(Family)CountryLuxembourgDeviceSamsung A5 2017; PCOperating SystemAndroid; Win10 My Question or IssueI don't know what E-mail my account is linked to, but my Username on that account is "teestaubball". I tried to reset my password and type...

  • Visitor
  •   Plan Premium(Family) Country Luxembourg Device Samsung A5 2017; PC Operating System Android; Win10   My Question or Issue I don't know what E-mail my account is linked to, but ...
  • Billy-J
  • Spotify Star
  • 591 Views
  • 3 replies
  • 1 likes
  • Account
  • 591 Views
  • 3 replies
  • 1 likes

Solved!! Red Hot Chilli Peppers Wrong Song Name

When you play Search and Destroy named song in Stadium Arcadium you can hear She Looks to Me is playing. And Search and Destroy doesn't belong to Stadium Arcadium.

  • Newbie
  • When you play Search and Destroy named song in Stadium Arcadium you can hear She Looks to Me is playing.   And Search and Destroy doesn't belong to Stadium Arcadium.
  • OneByBoo
  • Roadie
  • 475 Views
  • 1 replies
  • 0 likes
  • Other
  • 475 Views
  • 1 replies
  • 0 likes

Solved!! Email unaccessible

PlanPremium for studentsCountryUnited StatesDeviceiPhone 6SOperating SystemiOS 11.2.6My Question or IssueI can no longer log into my account. I was randomly logged out on my phone and I haven't changed any account information (ie password). I thought...

  • Newbie
  • ...t and they are not public so I can't just create a new account.  
  • Jollof
  • Composer
  • 719 Views
  • 1 replies
  • 2 likes
  • Account
    Login
    Other
  • 719 Views
  • 1 replies
  • 2 likes

I can't log in even with good password and username

Hi. So on May 20th 2019 i switched to Premium (0.99 euros for 3 months) and everything was great until yesterday morning. I was listening a new album, when the music stopped so i wanted to check what was wrong on the app, and then it said i couldn't ...

  • Visitor
  • Hi. So on May 20th 2019 i switched to Premium (0.99 euros for 3 months) and everything was great until yesterday morning. I was listening a new album, when the music stopped so i wanted to check what...
  • Jollof
  • Composer
  • 569 Views
  • 1 replies
  • 1 likes
  • 569 Views
  • 1 replies
  • 1 likes

Email I originally used was deleted, can't login, can't change password

PlanPremiumCountryIrelandDeviceHuawei P20Operating SystemAndroid Oreo My Question or IssueI used an edu email when I made the account and now it has been deactivated by my college. I somehow got logged out and the password that google saved to my dev...

  • Visitor
  • Plan Premium Country Ireland Device Huawei P20 Operating System Android Oreo   My Question or Issue I used an edu email when I made the account and now it has been deactivated by my co...
  • Jollof
  • Composer
  • 951 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 951 Views
  • 1 replies
  • 0 likes

I changed my Facebook name but it won't show up on Spotify

PlanFreeCountryUnited StatesDeviceSamsung Galaxy S8 and ASUS Chromebook C202SAOperating SystemAndroid and Chrome OS My Question or IssueAround noon today, I connected my Facebook to Spotify. My display name changed to Sam Kelleher, my Facebook name. ...

  • Casual Listener
  • Plan Free Country United States Device Samsung Galaxy S8 and ASUS Chromebook C202SA Operating System Android and Chrome OS   My Question or Issue Around noon today, I connected my Face...
  • Jollof
  • Composer
  • 330 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 330 Views
  • 1 replies
  • 0 likes

Can't change my profile info like email/birthdate/gender

Hello there, I've changed my email address on facebook, but that address is already registered on my old spotify account.Basically i can't change the email address on my old spotify account, so i can't update my current spotify account with my email ...

  • Newbie
  • Hello there,   I've changed my email address on facebook, but that address is already registered on my old spotify account. Basically i can't change the email address on my old spotify accoun...
  • Billy-J
  • Spotify Star
  • 466 Views
  • 1 replies
  • 0 likes
  • Account
  • 466 Views
  • 1 replies
  • 0 likes