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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 334877 Views
  • 890 replies
  • 105 likes
  • Account
  • 334877 Views
  • 890 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1147729 Views
  • 119 replies
  • 110 likes
  • Account
  • 1147729 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 86011 Views
  • 68 replies
  • 9 likes
  • Account
    Login
    Premium
  • 86011 Views
  • 68 replies
  • 9 likes

Superuser Contribution Not informed about new publications

Hey,my problem is short explained, i don't get informed about new songs of artists that i follow. I also didn't knew that was a thing, but some time ago Drake published a new song and i got a popup at starting spotify, despite not following him and n...

  • Casual Listener
  • Hey, my problem is short explained, i don't get informed about new songs of artists that i follow. I also didn't knew that was a thing, but some time ago Drake published a new song and i got a popup...
  • Guido
  • Spotify Legend
  • 365 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 365 Views
  • 2 replies
  • 0 likes

Change username

Hi is there a support email which I can reach Spotify? I don't have Twitter and would like to change my username. Reason is that this email address(mine) was already registered with Spotify prior to my own usage of the service. I wanted to use my ema...

  • Casual Listener
  • Hi is there a support email which I can reach Spotify? I don't have Twitter and would like to change my username. Reason is that this email address(mine) was already registered with Spotify prior to ...
  • Maxim
  • Spotify Star
  • 399 Views
  • 3 replies
  • 0 likes
  • Account
  • 399 Views
  • 3 replies
  • 0 likes

UsernameAssistance

PlanPremiumCountry DeviceMotorolaOperating System My Question or Issue I recently deleted my account because I ddin't like the username. I proceded to make a new account, but it never asked me to choose a username. I rejoined the plan my family has a...

  • Newbie
  • Plan Premium Country   Device Motorola Operating System     My Question or Issue  I recently deleted my account because I ddin't like the username. I proceded to make a ...
  • Maxim
  • Spotify Star
  • 233 Views
  • 1 replies
  • 0 likes
  • Other
  • 233 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How can I re-connect my account to Facebook?

I recently (basically accidentally) removed Facebook from my apps screen within my Spotify account. Now, my name shows up as a string of numbers.How I can re-connect my Spotify to Facebook so it shows my real name again?I already tried using the Spot...

  • Regular
  • I recently (basically accidentally) removed Facebook from my apps screen within my Spotify account. Now, my name shows up as a string of numbers. How I can re-connect my Spotify to Facebook so it sh...
  • Yngkush420
  • Music Fan
  • 4052 Views
  • 11 replies
  • 1 likes
  • Account
  • 4052 Views
  • 11 replies
  • 1 likes

Superuser Contribution Password displayed as username

PlanFamily PremiumDevicePC (web player and desktop app)Operating Systemwin7 to 10 (tried on multiple computers) My Question or Issue When logged in, my password is displayed as the username on the screen. I have uninstalled / reinstalled the desktop ...

  • Casual Listener
  •   Plan Family Premium Device PC (web player and desktop app) Operating System win7 to 10 (tried on multiple computers)   My Question or Issue  When logged in, my password is d...
  • Peter
  • Spotify Legend
  • 4111 Views
  • 5 replies
  • 6 likes
  • Account
    Login
    Security
  • 4111 Views
  • 5 replies
  • 6 likes

Can't create free accounts for kids in order to join Family account

PlanFree/PremiumCountry FinlandDeviceMacBook Pro mid-2015Operating SystemiOS 10.14.2Browser: Google Chrome My Question or IssueI updgraded my account from Premium to Family, for kids. I can't create new free acounts for kids. For some reason, the reg...

  • Casual Listener
  • Plan Free/Premium Country  Finland Device MacBook Pro mid-2015 Operating System iOS 10.14.2 Browser: Google Chrome   My Question or Issue I updgraded my account from Premium to F...
  • toopeli
  • Casual Listener
  • 440 Views
  • 2 replies
  • 0 likes
  • Account
  • 440 Views
  • 2 replies
  • 0 likes

Solved!! Not receiving my password reset mail

My Question or Issue *I created this account to post here on the formus.*A few hours ago I tried resetting my password for my actual account (which I have for a few years now) because I forgot it. I have tried sending the reset-mail to 2 different ma...

  • Newbie
  •   My Question or Issue  *I created this account to post here on the formus.* A few hours ago I tried resetting my password for my actual account (which I have for a few years now) becaus...
  • Billy-J
  • Spotify Star
  • 663 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 663 Views
  • 1 replies
  • 0 likes

Solved!! Random alphanumeric username

Hi all,I have been having the same persistent issue for the last few weeks with my Premium account. I originally made my account through facebook (big regret) and it has always caused me issues with signing into my account and following other users. ...

  • Casual Listener
  •       Hi all, I have been having the same persistent issue for the last few weeks with my Premium account. I originally made my account through facebook (big regret) and it ha...
  • mrguy797
  • Casual Listener
  • 1180 Views
  • 4 replies
  • 0 likes
  • Account
  • 1180 Views
  • 4 replies
  • 0 likes

Account breached for second time in a week

PlanPremiumCountry UKDeviceNexus 6POperating SystemWindows 10 My Question or Issue I noticed over a week ago someone changing my songs while I was using my phone, I use Facebook as my account, changed password and signed out of everywhere and I had g...

  • Casual Listener
  • Plan Premium Country  UK Device Nexus 6P Operating System Windows 10   My Question or Issue  I noticed over a week ago someone changing my songs while I was using my phone, I...
  • Billy-J
  • Spotify Star
  • 304 Views
  • 3 replies
  • 0 likes
  • Security
  • 304 Views
  • 3 replies
  • 0 likes

I cannot figure out how to find my login info!

PlanPremiumCountry USQuestion or Issue I created a Spotify profile in which I pay the $10 a month for now ads. I created this profile on an Android app. My user name is a random conjumble of numbers and I'm unable to change it over the Android app.I'...

  • Casual Listener
  • Plan Premium Country  US Question or Issue  I created a Spotify profile in which I pay the $10 a month for now ads. I created this profile on an Android app. My user name is a random c...
  • Jose_M
  • Spotify Star
  • 4539 Views
  • 3 replies
  • 0 likes
  • Login
  • 4539 Views
  • 3 replies
  • 0 likes

Other devices access my account via Sonos

Premium AccountCountry: NetherlandsDevices: Samsung Galaxy A5, iMac at work OS-X Yosemite 10.10.5 I have installed the Spotify app on my personal phone (Samsung Galaxy A5) and on my iMac at work (OS-X Yosemite 10.10.5) Also I have installed the Sonos...

  • Newbie
  • Premium Account Country: Netherlands Devices: Samsung Galaxy A5,  iMac at work OS-X Yosemite 10.10.5   I have installed the Spotify app on my personal phone (Samsung Galaxy A5...
  • Jose_M
  • Spotify Star
  • 170 Views
  • 1 replies
  • 0 likes
  • Security
  • 170 Views
  • 1 replies
  • 0 likes

Can't change the country

PlanFree/Country DeviceSamsung Galaxy note 8Operating SystemAndroid Nougat My Question or Issue i wanted to change the country on the account cause i just moved and i want to make a family account with my roomies but their nationality is different fr...

  • Newbie
  • Plan Free/ Country   Device Samsung Galaxy note 8 Operating System Android Nougat   My Question or Issue  i wanted to change the country on the account cause i just moved and...
  • Loxer
  • Spotify Star
  • 149 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 149 Views
  • 2 replies
  • 0 likes

Pagamento via boleto assinatura Premium

Pessoal, bom dia! Preciso de um suporte... Sempre realizei o pagamento via boleto da minha assinatura Premium, porém está opção não está mais disponível para pagamento. Será que é possível fazerem alguma coisa ?? Fico à disposição e muito obrigado! B...

  • Newbie
  •    Pessoal, bom dia! Preciso de um suporte... Sempre realizei o pagamento via boleto da minha assinatura Premium, porém está opção não está mais disponível para pagamento. Será que é possí...
  • Bittencourt
  • Spotify Star
  • 525 Views
  • 1 replies
  • 2 likes
  • Account
    Other
    Premium
  • 525 Views
  • 1 replies
  • 2 likes

Solved!! Spotify app cant connect with other apps

PlanPremium Device(Samsung Galaxy 9) My Question or Issue The issue I have met recently, is that my spotify app can't connect with others apps like for example facebook messenger. When I try to connect through it, the messenger app just opens the spo...

  • Regular
  • Plan Premium   Device (Samsung Galaxy 9)     My Question or Issue  The issue I have met recently, is that my spotify app can't connect with others apps like for example fa...
  • KajinKD
  • Regular
  • 6839 Views
  • 10 replies
  • 0 likes
  • Other
  • 6839 Views
  • 10 replies
  • 0 likes

Spotify logging me out

PlanPremiumCountry USADeviceWindows 10, Samsung Galaxy 8+Operating SystemAndroid Pie, Windows 10, My Question or Issue Since about last week or so my Windows and Android Spotify clients seem to keep logging me out and asking me to log back in everyti...

  • Casual Listener
  •   Plan Premium Country  USA Device Windows 10, Samsung Galaxy 8+ Operating System Android Pie, Windows 10,  My Question or Issue  Since about last week or so my Windows ...
  • Billy-J
  • Spotify Star
  • 2396 Views
  • 3 replies
  • 2 likes
  • Account
  • 2396 Views
  • 3 replies
  • 2 likes

Location issue for family member

PlanPremium familyCountry AustraliaDevicePCOperating SystemWindows 10 My Question or IssueI have just upgraded from premium to premium family and sent an invite to a family memeber, they set up an account from the same PC but the location is saying u...

  • Casual Listener
  • Plan Premium family Country  Australia Device PC Operating System Windows 10   My Question or Issue I have just upgraded from premium to premium family and sent an invite to a fam...
  • Billy-J
  • Spotify Star
  • 1193 Views
  • 4 replies
  • 0 likes
  • Account
  • 1193 Views
  • 4 replies
  • 0 likes

Playlist deleted

FreeHolland Iphone xsIos suddenly all my playlists and account got deleted. I cant recover them on the website. How could i get these back?

  • Visitor
  •   Free Holland   Iphone xs Ios     suddenly all my playlists and account got deleted. I cant recover them on the website. How could i get these back?  
  • Nikolaj_Madsen
  • Newbie
  • 446 Views
  • 6 replies
  • 0 likes
  • Account
  • 446 Views
  • 6 replies
  • 0 likes

How do I view the address on my account?

PlanFamily PremiumCountryIreland My Question or Issue Just need to see what my address on my account is.

  • Newbie
  •   Plan Family Premium Country Ireland   My Question or Issue  Just need to see what my address on my account is.
  • Maxim
  • Spotify Star
  • 287 Views
  • 1 replies
  • 1 likes
  • Account
  • 287 Views
  • 1 replies
  • 1 likes

Solved!! Spotify does not recognise my account as premium subscriber anymore

Hello. I recently deleted my facebook account which is tied to my Spotify account and now Spotify seem to think I am a regular subscriber. The weird thing is I am still paying the monthly premium subscription. Anyone else experienced this issue? What...

  • Newbie
  • Hello.   I recently deleted my facebook account which is tied to my Spotify account and now Spotify seem to think I am a regular subscriber. The weird thing is I am still paying the ...
  • Billy-J
  • Spotify Star
  • 291 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 291 Views
  • 1 replies
  • 0 likes

Mail about password

My Question or IssueMy account was hacked a while back. I have been getting this email over and over for a long time and I am worried that someone is trying to hack me again. It was in Spanish (I think) one time but normally it is in Swedish (my nati...

Skärmavbild 2019-01-14 kl. 10.42.00.png
  • Newbie
  • My Question or Issue My account was hacked a while back. I have been getting this email over and over for a long time and I am worried that someone is trying to hack me again. It was in Spanish...
  • Maxim
  • Spotify Star
  • 378 Views
  • 1 replies
  • 0 likes
  • Account
  • 378 Views
  • 1 replies
  • 0 likes