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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8492 Views
  • 1 replies
  • 9 likes
  • Security
  • 8492 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 475848 Views
  • 978 replies
  • 111 likes
  • Account
  • 475848 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208108 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208108 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119265 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119265 Views
  • 72 replies
  • 12 likes

Recover Deleted traks of a Playlist

PlanPremiumCountrySpain DeviceAndroidOperating SystemWindows 10 My Question or IssueHi, today my all my musical life's playlist appeared empty, can anybody help me to recover how it was yesterday? Any trick or issue for that... Thanks to all; Playlis...

  • Newbie
  • Plan Premium Country Spain   Device Android Operating System Windows 10   My Question or Issue Hi, today my all my musical life's playlist appeared empty, can anybody help me to ...
  • Billy-J
  • Spotify Star
  • 256 Views
  • 1 replies
  • 0 likes
  • Other
  • 256 Views
  • 1 replies
  • 0 likes

Account hacked?

PlanFree/PremiumCountryGermanyDevicePixel 2, Win10Operating SystemAndroid, Win10 My Question or IssueSince 2 Days I can see music being played on devices that are not mine (and so isn't the choice of music). I have seen a Webplayer(Chrome) just now r...

  • Newbie
  • Plan Free/Premium Country Germany Device Pixel 2, Win10 Operating System Android, Win10   My Question or Issue Since 2 Days I can see music being played on devices that are not mine (a...
  • Billy-J
  • Spotify Star
  • 408 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 408 Views
  • 1 replies
  • 0 likes

Help figuring out what account is being charged

I signed up for Spotify Premium ages ago but am trying to cancel now and I've no idea what email address I used to sign up. On my Credit Card statement I have a monthly "Spotify P0B...." charge. The actual name is longer, just don't wanna type the wh...

  • Newbie
  • I signed up for Spotify Premium ages ago but am trying to cancel now and I've no idea what email address I used to sign up. On my Credit Card statement I have a monthly "Spotify P0B...." charge. The ...
  • Bethany_Dawn
  • Community Legend
  • 782 Views
  • 1 replies
  • 0 likes
  • Account
  • 782 Views
  • 1 replies
  • 0 likes

Solved!! no access to old e-mail (had been used for registration)

So, i created my account long time ago with an e-mail i have no access to anymore . now i had problems with signing in and the recoverypassword was sent to the e-mail, that meanwhile has been deleted. How can i recover my account? Im thankful for any...

  • Newbie
  • So, i created my account long time ago with an e-mail i have no access to anymore . now i had problems with signing in and the recoverypassword was sent to the e-mail, that meanwhile has been deleted...
  • Bethany_Dawn
  • Community Legend
  • 509 Views
  • 1 replies
  • 0 likes
  • Account
  • 509 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Got Rid of Everything on my account

I was wondering if someone from the help team or community could help me out here. Today I was trying to play spotify through my phone when the app started to glitch out, I exit the application and go back in to see that it didn't auto login. (I set ...

  • Visitor
  • I was wondering if someone from the help team or community could help me out here. Today I was trying to play spotify through my phone when the app started to glitch out, I exit the application and g...
  • Peter
  • Spotify Legend
  • 713 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 713 Views
  • 1 replies
  • 0 likes

Superuser Contribution Username changed?

I signed up for an account a long time ago. Don't really remember when. Signed up with the username I have here. Now there is a random -US after my name? What? Is there any way to fix this? It's pretty dumb to just change someone's username.

  • Newbie
  • I signed up for an account a long time ago. Don't really remember when. Signed up with the username I have here. Now there is a random -US after my name? What? Is there any way to fix this? It's pret...
  • Peter
  • Spotify Legend
  • 315 Views
  • 1 replies
  • 0 likes
  • Account
  • 315 Views
  • 1 replies
  • 0 likes

Superuser Contribution ACCOUNT LOGIN

I have Spotify Premium running on my credit card , I want to keep the account but I logged out of it and I can’t remember the username as it was a bunch of letters and numbers and as well as that I can’t remember the email , so what should I do in or...

  • Newbie
  • I have Spotify Premium running on my credit card , I want to keep the account but I logged out of it and I can’t remember the username as it was a bunch of letters and numbers and as well as that I c...
  • Peter
  • Spotify Legend
  • 580 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 580 Views
  • 1 replies
  • 0 likes

Solved!! Not able to link to Facebook, obtain list of my friends, etc.

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueSome time ago I managed to successfully link my Spotify account to my Facebook account. Then, for some reason, Spotify changed the name and surname back to my Spotify logi...

  • Casual Listener
  • Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue Some time ago I managed to successfully link my Spotify account to my Facebook account. Then, f...
  • OneByBoo
  • Roadie
  • 560 Views
  • 3 replies
  • 0 likes
  • Account
  • 560 Views
  • 3 replies
  • 0 likes

I continue to pay for premium however my status still says free and I cannot use premium from my mob

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 430 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 430 Views
  • 1 replies
  • 0 likes

Superuser Contribution Where are my daily mixes?

Ok i had 6 daily mixes some time ago and suddenly all disapear. Now I got only one from long time and nothing new is coming? What's going on?

  • Regular
  • Ok i had 6 daily mixes some time ago and suddenly all disapear. Now I got only one from long time and nothing new is coming?   What's going on?  
  • iorq
  • Regular
  • 751 Views
  • 8 replies
  • 0 likes
  • Account
    Other
  • 751 Views
  • 8 replies
  • 0 likes

Premium Removal

PlanPremiumCountryPhilippines My Question or IssueI availed of the premium plan for my ex before and now we dont have any means of communication anymore, i want to remove the plan and stop my card from being charged. What should I do?

  • Newbie
  •   Plan Premium Country Philippines     My Question or Issue I availed of the premium plan for my ex before and now we dont have any means of communication anymore, i want to re...
  • Billy-J
  • Spotify Star
  • 287 Views
  • 1 replies
  • 0 likes
  • Premium
  • 287 Views
  • 1 replies
  • 0 likes

Fiz pagamento de 99 reais premium e nao atualizou meu cadastro

Fiz pagamento de 99 reais premium e nao atualizou meu cadastro, estou com o comprovante de pagamento no meu banco do debito realizado com boleto bancario.

  • Newbie
  • Fiz pagamento de 99 reais premium e nao atualizou meu cadastro, estou com o comprovante de pagamento no meu banco do debito realizado com boleto bancario.
  • Bittencourt
  • Spotify Star
  • 278 Views
  • 1 replies
  • 0 likes
  • Premium
  • 278 Views
  • 1 replies
  • 0 likes

No more Facebook. How do I change my password?

I recently got rid of my Facebook account and didnt put much though into the fact, that my Spotify is registered via that account.Now I can still use it, but I cant change my password anymore. Is there a way to get my Spotify to "reregister" to my E-...

  • Casual Listener
  • I recently got rid of my Facebook account and didnt put much though into the fact, that my Spotify is registered via that account. Now I can still use it, but I cant change my password anymore. &nb...
  • Billy-J
  • Spotify Star
  • 843 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 843 Views
  • 3 replies
  • 0 likes

Locked out of account, and can't reset password

Hi. My name is Andrea, and my plan is free. I live in the US. I've used Spotify for over 5 years and this has never happened to me before. I was completely locked out of my account that has years of music and previous payment plans on it (andreaespin...

  • Visitor
  • Hi. My name is Andrea, and my plan is free. I live in the US.   I've used Spotify for over 5 years and this has never happened to me before. I was completely locked out of my account that has ...
  • Billy-J
  • Spotify Star
  • 473 Views
  • 1 replies
  • 0 likes
  • Account
  • 473 Views
  • 1 replies
  • 0 likes

Gmail email "dot" doppelgänger

Here's a funny one for you: So I have a spotify account, but there is some spanish dude that for some reason insists his email to be the same as mine but with a single dot in it e.g. i@gmail.com / i.@gmail.com. He uses that email all around the inter...

  • Newbie
  • Here's a funny one for you:   So I have a spotify account, but there is some spanish dude that for some reason insists his email to be the same as mine but with a single dot in it e.g. i<na...
  • EthanS1
  • Community Legend
  • 892 Views
  • 1 replies
  • 0 likes
  • Account
  • 892 Views
  • 1 replies
  • 0 likes

Solved!! Haven't gotten "reset your password" e-mail

I forgot my password and i want to change it. I am using Facebook log in to access my account, so i requested a password reset a week ago and i have yet to receive it.I checked my spam folders etc and there is nothing.

  • Casual Listener
  • I forgot my password and i want to change it. I am using Facebook log in to access my account, so i requested a password reset a week ago and i have yet to receive it. I checked my spam folders etc ...
  • Billy-J
  • Spotify Star
  • 1179 Views
  • 6 replies
  • 0 likes
  • Login
  • 1179 Views
  • 6 replies
  • 0 likes

Display name not showing on account

PlanFree/PremiumCountryUSAMy Question or IssueI chose a profile name when making my account but it doesn't show anywhere. It's only showing as the username with a bunch of random numbers. I'm curious as to why my chosen profile name isn't showing on ...

  • Casual Listener
  • Plan Free/Premium Country USA My Question or Issue I chose a profile name when making my account but it doesn't show anywhere. It's only showing as the username with a bunch of random numbers. I...
  • toodemon
  • Casual Listener
  • 681 Views
  • 2 replies
  • 0 likes
  • Account
  • 681 Views
  • 2 replies
  • 0 likes

Bad Hulu Activation link

Recently renewed premium, and I am trying to link my Spotify to Hulu. When I activate the link to go from Spotify to Hulu it gives me a 400 error and says bad request. Any suggestions to get around this or a solution?

  • Newbie
  • Recently renewed premium, and I am trying to link my Spotify to Hulu. When I activate the link to go from Spotify to Hulu it gives me a 400 error and says bad request. Any suggestions to get around t...
  • OneByBoo
  • Roadie
  • 365 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 365 Views
  • 1 replies
  • 0 likes

Samsung QLED Smart TV

Just bought Samsung Smart TV, Spotify App wants me to sign up. Tried using my existing Spotify log in details which I use on laptop but get messages saying that details already taken which is correct but how can I log in to spotify on TV do I have to...

  • Newbie
  • Just bought Samsung Smart TV, Spotify App wants me to sign up. Tried using my existing Spotify log in details which I use on laptop but get messages saying that details already taken which is correct...
  • osornios
  • Spotify Star
  • 645 Views
  • 1 replies
  • 0 likes
  • 645 Views
  • 1 replies
  • 0 likes

can't access my account that's created via facebook

PlanPremiumCountrySwedenDeviceaccount questionOperating SystemN/A My Question or Issue My premium account, which I still pay for, was created with my facebook account and is therefore connected to my facebook email. I have deleted my facebook account...

  • Visitor
  • Plan Premium Country Sweden Device account question Operating System N/A   My Question or Issue   My premium account, which I still pay for, was created with my facebook account ...
  • osornios
  • Spotify Star
  • 347 Views
  • 1 replies
  • 0 likes
  • Premium
  • 347 Views
  • 1 replies
  • 0 likes