Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanPremiumCountryPolandDeviceNokia N9Operating SystemMeeGo My Question or Issue Hello Everyone, so i have two issues, i recently purchased Premium on Spotify, however i couldn't login through official Spotify app, I get the "premium account needed" ...
PlanFree/PremiumCountry canada Deviceiphone 7 plusOperating Systemios 11 My Question or Issuemy subscription is to end on 10/12/18 but I was charged 9.99 on Sept 11. I have since cancelled my premium plan and have gone back to a free account. Can you...
Ok so I'm from Australia, I made a free account in Asutralia, then moved abroad, used up my 14 days, and then changed my country from Australia to the new country abroad. It has been working fine, I now want to join my sister's family premium package...
Forgot my password and tried to change it through the link. It all looks good and I get a confirmation that my password is changed but when I try to log in with my new password it says it's the wrong password! I've tried several times over several da...
Is there a way to completely erase one’s account activity? Recently played, recently played artists, etc. If yes, if someone could reply the answer, if not I hope that Spotify can make this a feature in a future update.
PlanPremium plus Hulu Country United States of America DeviceiPhone 7plusOperating SystemNewest one that’s out. My Question or Issue I signed up for the premium with the Hulu and linked them together but I still can’t acces the premium Spotify. So wh...
None of the below information is PlanFree/PremiumCountry DeviceHTC evo 10Operating SystemAndroid Nougat My Question or Issue I can sign in directly on chrome browser but when I try to sign in using the app it says my password is incorrect. I try to r...
PlanPremium my account has somehow lost my premium functionality - help?
PlanPremiumCountry greeceDevice(xiaomi redmi 5plus)Operating System Android OreoMy Question or IssueMy son gets the invitation to join the family plan, he taps proceed, it opens on his phone browser, he fills all fields and the submit button at the e...
I cannot log into my account. I've tried every email I know but none are linked to my premium account. How can I get in if I don't remember the email? Can I use name and password? It says the username I was using was not an active account either, eve...
I created an account awhile ago. I had premium on that account, but ended up making a new account not too long ago. I no longer have the email address for the old account, I have also forgotten the password for that old account, the only thing I do k...
Hola mi nombre es Cesar Huerta de Ciudad Tampico, Tamaulipas, Mexico escribo buscando tu ayuda, porque mi familia me invito a el paquete familiar de la casa la prima vez todo bien no paso ningun problema entre sin detalles pero a el paso de un mes ap...
i've been trying for a few days to pay for spotify and get the 30 days trial since it's in israel now, but it's not letting me to pay, says i've already have the offer which i don't i would love for some help
PlanPremiumCountryCanada My Question or Issue Hello,I'm interested in changing from Premium to a Family Plan, but I have payed for a year's subscription in advance through a promotion. Is there a way to integrate my current prepaid year with changing...
My Question or Issue: I’m still being charged the monthly payment but don’t remember my username or password.
PlanPremiumCountryUsa DevicePixel 2Operating SystemWindows 10 My Question or IssueMy account wouldn't stay logged In on my computer or phone recently and then wouldn't let me log in at all on my phone. I down loaded rhr app again and reset my passwor...
I have a problem with my spotify... I have two different accounts for one email adress and i want to delete one of them, but i never recieve the email where i can verify this, yes i have cheked my spam box. Can you please help me?
I bought today with PayPal Premium for 99 centsits not possible
My boss has an account but gets charget twice but only has one account. HELP!!!!!!
My account was made automaticaly when I released a track with a friend. I didn't have access to it, I didn't understand why. Later on, a group released an album on my account with my name, and changed the profile pic to there's. My music is still the...