Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80347 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653656 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734058 Views
18 replies
29 likes
PlanFreeCountryUnited States My Question or Issuei tried to log into my spotify account by typing in the username because i forgot what email i used for it but it said "this username does not belong to an active account" even though it does. the user...
Plan Free Country United States My Question or Issue i tried to log into my spotify account by typing in the username because i forgot what email i used for it but it said "this username...
Not applicable
892 Views
2 replies
0 likes
Premium account Taiwanese user Device (Nokia 8.1) Operating System (Android) My Question or Issue I changed my password few weeks ago since I found that there are some strang songs(which I have naver listened yo) in my playlist. But I had no clue whe...
Premium account Taiwanese user Device (Nokia 8.1) Operating System (Android) My Question or Issue I changed my password few weeks ago since I found that there are some...
Composer
5147 Views
9 replies
0 likes
Good afternoon all, Looking for some help as I'm going actually insane trying to get this to work! We have Alexa in our house, and she is linked to Sonos through the skill. My wife likes to listen to music whilst I'm out, which means we can't stream ...
Good afternoon all, Looking for some help as I'm going actually insane trying to get this to work! We have Alexa in our house, and she is linked to Sonos through the skill. My wife likes to listen to...
Roadie
1348 Views
1 replies
0 likes
I read some posts where you explain this, but I don't like it at all. I want to be able to create an account with the username that I want, not random numbers. I know that my friends will see my name as I want it to be but I don't care, I don't want ...
I read some posts where you explain this, but I don't like it at all. I want to be able to create an account with the username that I want, not random numbers. I know that my friends will see my name...
Roadie
830 Views
2 replies
0 likes
PlanPremiumCountryDenmark DeviceiPhone and MacbookOperating SystemiOS 10 My Question or IssueHello! My Daily Mixes have completely disappeared from my Spotify account. I've been an user of Spotify for several years and used my Daily Mixes a lot as we...
Plan Premium Country Denmark Device iPhone and Macbook Operating System iOS 10 My Question or Issue Hello! My Daily Mixes have completely disappeared from my Spotify acc...
Roadie
1078 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question my user name consists of numbers .before this day in user name part consists of my name. ı dont want ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question my user name co...
Community Legend
563 Views
1 replies
0 likes
PlanFree/PremiumCountryNetherlands (Previously UK)Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have recently moved to the Netherlands and am trying to update my...
Plan Free/Premium Country Netherlands (Previously UK) Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Quest...
Roadie
771 Views
3 replies
0 likes
PlanFree/PremiumCountryThe NetherlandsDeviceiPhone XSOperating SystemiOS 12 My Question or IssueSame e-mailadress from my free account is linked to my premium account. I only received the login details from my free account with password reset. Where ...
Plan Free/Premium Country The Netherlands Device iPhone XS Operating System iOS 12 My Question or Issue Same e-mailadress from my free account is linked to my premium account. I only...
Composer
752 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI had set my profile to offline recently and I found my account logged out when I came back t...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I had s...
Not applicable
963 Views
2 replies
0 likes
I misspelled my name for the community forums. Is there anyway to change it?
I misspelled my name for the community forums. Is there anyway to change it?
Music Fan
1113 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi i just got a google home mini and i want To know if my home mini can play music from spot...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Spotify Legend
1132 Views
7 replies
0 likes
For some reason I had 2 Shazam accounts. These have been merged and although the it looks as though the 2 histories have been merged too only a portion of the tracks appear in the playlist in Spotify. The full list is 192 only 105 show. I have tried ...
For some reason I had 2 Shazam accounts. These have been merged and although the it looks as though the 2 histories have been merged too only a portion of the tracks appear in the playlist in Spotify...
Spotify Legend
1653 Views
3 replies
0 likes
I want an account with a username that is searchable, but no matter what way I try to open an account I just get a random set of letters and numbers. How do people get actual usernames that can be searched for? My friends have them, but regardless of...
I want an account with a username that is searchable, but no matter what way I try to open an account I just get a random set of letters and numbers. How do people get actual usernames that can be se...
Casual Listener
1546 Views
7 replies
0 likes
Hey,I've got a short and simple question. Is it illegal to share an account by using the same user profile on different devices?
Hey, I've got a short and simple question. Is it illegal to share an account by using the same user profile on different devices?
Regular
1427 Views
2 replies
0 likes
Hey would like to ask what is behind this spotify url seems weird a "friend" showed me something in his firefox history, just catched the weird spoti url someone got an idea? https://gyazo.com/2240b09c532338a8b66c573078b00f8b
Hey would like to ask what is behind this spotify url seems weird a "friend" showed me something in his firefox history, just catched the weird spoti url someone got an idea? https://g...
Roadie
1393 Views
1 replies
0 likes
I have a samsung galaxy s7 edge I had a software update on the 2nd of may and now can't access my Spotify it says I am offline. I have uninstalled, cleared cache switched off and re booted my phone and re installed all to no effect. I looked at the p...
I have a samsung galaxy s7 edge I had a software update on the 2nd of may and now can't access my Spotify it says I am offline. I have uninstalled, cleared cache switched off and re booted my phone a...
Not applicable
1910 Views
2 replies
0 likes
PlanPremiumCountryUKDeviceChromeOperating SystemMS Windows 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can not browse the community signed in as the page “grey out” and unresponsive with all links dead. This happens after after a ...
Plan Premium Country UK Device Chrome Operating System MS Windows 10 (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I can not browse the community signed in as th...
Spotify Star
907 Views
5 replies
0 likes
Spotify, Apple Music and Tidal all seem unable to understand that just because someone lives in a certain country doesn't automatically mean that they want to listen to the music produced in that country.So if I open up Spotify on the web, ios or mac...
Spotify, Apple Music and Tidal all seem unable to understand that just because someone lives in a certain country doesn't automatically mean that they want to listen to the music produced in that cou...
Spotify Legend
2274 Views
3 replies
0 likes
PlanFreeCountryBelgiulDeviceOne+ 6T phone, Dell Latitude laptop, HP laptopOperating System(Windows 10 - Android 9 My Question or IssueWhen I hear ads in Spotify, they are in French, but my language is Dutch
Plan Free Country Belgiul Device One+ 6T phone, Dell Latitude laptop, HP laptop Operating System (Windows 10 - Android 9 My Question or Issue When I hear ads in Spotify, they...
Roadie
684 Views
1 replies
0 likes
So my girlfriend family cancled thier subscribtion and we got a message in her gmail that her account has been disabled. Now she cant even go on her account to use spotify free. How do i rocover her account?
So my girlfriend family cancled thier subscribtion and we got a message in her gmail that her account has been disabled. Now she cant even go on her account to use spotify free. How do i rocover her ...
Spotify Star
662 Views
1 replies
0 likes
