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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4440 Views
  • 0 replies
  • 9 likes
  • Security
  • 4440 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 463495 Views
  • 974 replies
  • 110 likes
  • Account
  • 463495 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205113 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205113 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112906 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112906 Views
  • 72 replies
  • 12 likes

Says FB account is not Linked, FB shows it is

PlanPremiumCountryNorway Device(iPhone 8, Macbook Air) Hi guys,I really need help, I've read most of the articles.I was recently kicked out from my account from all my devices. I have Premium account (last payment was with my visa on 31.05, checked b...

  • Visitor
  • Plan Premium Country Norway   Device (iPhone 8, Macbook Air)   Hi guys, I really need help, I've read most of the articles. I was recently kicked out from my account from all ...
  • user-removed
  • Not applicable
  • 533 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 533 Views
  • 2 replies
  • 0 likes

My account was hacked about a year ago and my favourites were all deleted, can i recover them?

PlanStudent PremiumCountryScotlandDevice(iPhone 6s, Macbook Pro mid 2015) My Question or IssueWhen my account was hacked about a year ago, I got it recovered quickly and easily, however all of my music had been wiped. I decided to just start again, b...

  • Newbie
  • Plan Student Premium Country Scotland Device (iPhone 6s, Macbook Pro mid 2015)   My Question or Issue When my account was hacked about a year ago, I got it recovered quickly and easily, ...
  • kejt_
  • Community Legend
  • 282 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 282 Views
  • 1 replies
  • 0 likes

Last name not appearing--Can't link my Facebook either.

PlanFree until I can get this working.CountryUSADeviceWindows 10 desktop, Samsung Galaxy Android My Question or IssueI know we can't change usernames, so I was trying to create a new account using my Facebook. I tied my FB account to my existing acco...

  • Newbie
  • Plan Free until I can get this working. Country USA Device Windows 10 desktop, Samsung Galaxy Android   My Question or Issue I know we can't change usernames, so I was trying to create a...
  • JBayudz
  • Composer
  • 343 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 343 Views
  • 1 replies
  • 0 likes

Change Email Address on a Facebook Login Account

Plan - Premium FamilyCountry - USADevice - Samsung Galaxy S3 and Macbook Pro My Question or IssueI created my account many years ago with Facebook Login and an email address from a previous employer. I no longer have access to that email address and ...

  • Newbie
  • Plan - Premium Family Country - USA Device - Samsung Galaxy S3 and Macbook Pro   My Question or Issue I created my account many years ago with Facebook Login and an email address ...
  • JBayudz
  • Composer
  • 572 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 572 Views
  • 1 replies
  • 0 likes

How to un-dislike a song?

PlanPremiumCountryHong KongOperating SystemWindows 10My Question or IssueHi, I've accidentally disliked a song. What should I do? Is there any function to redo this action in Spotify?

  • Newbie
  • Plan Premium Country Hong Kong Operating System Windows 10 My Question or Issue Hi, I've accidentally disliked a song. What should I do? Is there any function to redo this action in Spotify?
  • JBayudz
  • Composer
  • 567 Views
  • 1 replies
  • 0 likes
  • Other
  • 567 Views
  • 1 replies
  • 0 likes

Logged in at former workplace

PlanPremiumCountry US My Question or IssueHi, so somehow, my password got saved to the register ipad at work. I quit my job a month ago and my former co workers are usign my account to play their music in the store. I already changed my password but ...

  • Newbie
  •   Plan Premium Country  US   My Question or Issue Hi, so somehow, my password got saved to the register ipad at work. I quit my job a month ago and my former co workers are usig...
  • Bethany_Dawn
  • Community Legend
  • 323 Views
  • 1 replies
  • 0 likes
  • Security
  • 323 Views
  • 1 replies
  • 0 likes

It’s Like someone else used my account

I have a premium account and I just opened it on my phone and all my playlists are gone and there are 4 new ones that I didn’t put there and when I opened spoitfy on my pc my playlists were there but 10 seconds later and everything changed same as my...

  • Newbie
  • I have a premium account and I just opened it on my phone and all my playlists are gone and there are 4 new ones that I didn’t put there and when I opened spoitfy on my pc my playlists were there but...
  • Billy-J
  • Spotify Star
  • 287 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 287 Views
  • 1 replies
  • 0 likes

account locked?

PlanPremiumCountryUSDevice(iPhone XOperating SystemiOS 12 My Question or Issuetried to jump on spotify and was logged out of my phone even though i never am entered password and its not working, tried on pc which has my pass stored and still not work...

  • Visitor
  •   Plan Premium Country US Device (iPhone X Operating System iOS 12   My Question or Issue tried to jump on spotify and was logged out of my phone even though i never am  ent...
  • Billy-J
  • Spotify Star
  • 516 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 516 Views
  • 1 replies
  • 0 likes

Superuser Contribution LOST ACCOUNT

Plan: Family PlanFree/Premium: PremiumCountry: NC, USA Device: iPhone XS Max(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System: iOS 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just recently received an email in a ...

  • Casual Listener
  • Plan: Family Plan Free/Premium: Premium Country: NC, USA   Device: iPhone XS Max (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System: iOS 10 (iOS 10, Android Oreo, W...
  • Peter
  • Spotify Legend
  • 420 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 420 Views
  • 2 replies
  • 0 likes

Superuser Contribution My account seems to have been deleted overnight.

PlanPremiumCountryUSDeviceiPhone SEOperating SystemWindows 10 My Question or IssueI made this account just so I could post this, but my actual account doesn't seem to exist anymore. I last used it two days ago, but when I went to use it today, I had ...

  • Visitor
  • Plan Premium Country US Device iPhone SE Operating System Windows 10   My Question or Issue I made this account just so I could post this, but my actual account doesn't seem to exist a...
  • Peter
  • Spotify Legend
  • 704 Views
  • 4 replies
  • 0 likes
  • Account
  • 704 Views
  • 4 replies
  • 0 likes

Login issue

PlanFree My Question or IssueI've been logged out of my devices - computer and iphone. I've tried resetting the password but I don't receive the reset email - and I've forgotten which email I used before - and my username is not connected to my FB ac...

  • Visitor
  • Plan Free   My Question or Issue I've been logged out of my devices - computer and iphone. I've tried resetting the password but I don't receive the reset email - and I've forgotten which em...
  • ListenToGlobal
  • Composer
  • 656 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 656 Views
  • 3 replies
  • 0 likes

PASSWORD ACCOUNT AND PASSWORD EMAIL FORGOTTEN

PlanFreeCountry DeviceBQ Aquaris U PlusOperating SystemAndroid My Question or IssueI'm trying to reset my spotify account but I need to do it with an old e-mail account which password I don't remember either. So, is there any way to log in or necessa...

  • Newbie
  • Plan Free Country   Device BQ Aquaris U Plus Operating System Android   My Question or Issue I'm trying to reset my spotify account but I need to do it with an old e-mail account ...
  • Billy-J
  • Spotify Star
  • 456 Views
  • 1 replies
  • 0 likes
  • Account
  • 456 Views
  • 1 replies
  • 0 likes

Someone is using my account from an unknown device

PlanFreeCountryUSA DeviceiPhone 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo basically, when ever I use Spotify it disconnects me from my music and says it’s playing from another device(web fox) and when I press for...

  • Newbie
  •   Plan Free Country USA  Device iPhone 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So basically, when ever I use Spotify it discon...
  • Billy-J
  • Spotify Star
  • 405 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 405 Views
  • 1 replies
  • 0 likes

Google Home mini CAN

PlanPremiumCountryCanadaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi There - I was successful in ordering my Google Home Mini during the spotify promo but it w...

  • Newbie
  • Plan Premium Country Canada Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi There - I...
  • Billy-J
  • Spotify Star
  • 295 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 295 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Random Numbers as Username

Plan Premium Country US Device iPhone X Operating System iOS 12.4 My Question or Issue I have an another account, [snip - Community Moderator edit], and I have been wanting to cancel premium subscription but I forgot what email I used for this accoun...

  • Newbie
  •   Plan Premium Country  US Device iPhone X Operating System iOS 12.4 My Question or Issue I have an another account, [snip - Community Moderator edit], and I have been w...
  • Katerina
  • Spotify Legend
  • 529 Views
  • 1 replies
  • 0 likes
  • Account
  • 529 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant reset password

Plan Premium Device Samsung Galaxy 9 Operating System iOS 10 My Question or Issue I have no email connected to the account and I need someone to help me connect an email to it so I can reset my password. I am paying for premium and have no access to ...

  • Casual Listener
  •   Plan Premium Device Samsung Galaxy 9 Operating System iOS 10   My Question or Issue I have no email connected to the account and I need someone to help me connect an ema...
  • Katerina
  • Spotify Legend
  • 529 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 529 Views
  • 3 replies
  • 0 likes

if I have a spotify artist account I have to pay a premium subscription.

because if I have a spotify artist account I have to pay a premium subscription... I would like to know if it is necessary for me to pay for a subscription if I have music which is on your platform.

  • Newbie
  • because if I have a spotify artist account I have to pay a premium subscription... I would like to know if it is necessary for me to pay for a subscription if I have music which is on your platform.
  • OneByBoo
  • Roadie
  • 4930 Views
  • 1 replies
  • 2 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 4930 Views
  • 1 replies
  • 2 likes

Mute artist

PlanPremiumCountryUKDevice(iPhone Xs / Windows 10)Operating System(iOS 12, Windows 10,etc.) My Question or IssueI would like to know how to mute an artist. I have read it is now possible but I can’t find it either on my phone or Windows Apps.

  • Newbie
  • Plan Premium Country UK Device (iPhone Xs / Windows 10) Operating System (iOS 12, Windows 10,etc.)   My Question or Issue I would like to know how to mute an artist. I have read it is ...
  • ontvrgl
  • Regular
  • 1081 Views
  • 1 replies
  • 0 likes
  • Premium
  • 1081 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't log in or reset password

Yeah I have a premium account and I randomly was logged out of my account and I can't use the reset password form because the email I used to set up the account I no longer have access to. The username for this account is jjdevoe2001 and I just want ...

  • Visitor
  • Yeah I have a premium account and I randomly was logged out of my account and I can't use the reset password form because the email I used to set up the account I no longer have access to. The userna...
  • Katerina
  • Spotify Legend
  • 1386 Views
  • 9 replies
  • 3 likes
  • Account
  • 1386 Views
  • 9 replies
  • 3 likes

Locked out of my login

PlanPremiumCountry Device(iPhone 6Operating System(iOS 10 My Question or IssueSuddenly Spotify is not recognizing my username and/or password.I set up the (premium) account a long time ago, and now can’t access the email address I used to try a passw...

  • Visitor
  • Plan Premium Country   Device (iPhone 6 Operating System (iOS 10   My Question or Issue Suddenly Spotify is not recognizing my username and/or password. I set up the (premium) ac...
  • user-removed
  • Not applicable
  • 916 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 916 Views
  • 2 replies
  • 0 likes