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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ooleebs1
  • Regular
  • 197713 Views
  • 720 replies
  • 63 likes
  • Account
  • 197713 Views
  • 720 replies
  • 63 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1101990 Views
  • 118 replies
  • 106 likes
  • Account
  • 1101990 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 55155 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 55155 Views
  • 58 replies
  • 8 likes

Superuser Contribution [MeeGo] Having premium and i can't log in to Spotify

PlanPremiumCountryPolandDeviceNokia N9Operating SystemMeeGo My Question or Issue Hello Everyone, so i have two issues, i recently purchased Premium on Spotify, however i couldn't login through official Spotify app, I get the "premium account needed" ...

  • Casual Listener
  •   Plan Premium Country Poland Device Nokia N9 Operating System MeeGo  My Question or Issue  Hello Everyone, so i have two issues, i recently purchased Premium on Spotify, how...
  • Peter
  • Spotify Legend
  • 352 Views
  • 3 replies
  • 0 likes
  • Premium
  • 352 Views
  • 3 replies
  • 0 likes

charged before my subscription was up

PlanFree/PremiumCountry canada Deviceiphone 7 plusOperating Systemios 11 My Question or Issuemy subscription is to end on 10/12/18 but I was charged 9.99 on Sept 11. I have since cancelled my premium plan and have gone back to a free account. Can you...

  • Newbie
  • Plan Free/Premium Country canada   Device iphone 7 plus Operating System ios 11   My Question or Issue my subscription is to end on 10/12/18 but I was charged 9.99 on Sept 11. I h...
  • Billy-J
  • Spotify Star
  • 138 Views
  • 1 replies
  • 0 likes
  • Account
  • 138 Views
  • 1 replies
  • 0 likes

Solved!! Country settings

Ok so I'm from Australia, I made a free account in Asutralia, then moved abroad, used up my 14 days, and then changed my country from Australia to the new country abroad. It has been working fine, I now want to join my sister's family premium package...

  • Newbie
  •   Ok so I'm from Australia, I made a free account in Asutralia, then moved abroad, used up my 14 days, and then changed my country from Australia to the new country abroad. It has been working ...
  • BelP
  • Songwriter
  • 203 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 203 Views
  • 1 replies
  • 0 likes

Can't log in after changed password

Forgot my password and tried to change it through the link. It all looks good and I get a confirmation that my password is changed but when I try to log in with my new password it says it's the wrong password! I've tried several times over several da...

  • Newbie
  • Forgot my password and tried to change it through the link. It all looks good and I get a confirmation that my password is changed but when I try to log in with my new password it says it's the wrong...
  • Billy-J
  • Spotify Star
  • 138 Views
  • 1 replies
  • 0 likes
  • Login
  • 138 Views
  • 1 replies
  • 0 likes

Account activity

Is there a way to completely erase one’s account activity? Recently played, recently played artists, etc. If yes, if someone could reply the answer, if not I hope that Spotify can make this a feature in a future update.

  • Casual Listener
  • Is there a way to completely erase one’s account activity? Recently played, recently played artists, etc. If yes, if someone could reply the answer, if not I hope that Spotify can make this a feature...
  • Loxer
  • Spotify Star
  • 551 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 551 Views
  • 3 replies
  • 0 likes

Premium plus Hulu

PlanPremium plus Hulu Country United States of America DeviceiPhone 7plusOperating SystemNewest one that’s out. My Question or Issue I signed up for the premium with the Hulu and linked them together but I still can’t acces the premium Spotify. So wh...

  • Newbie
  • Plan Premium plus Hulu  Country  United States of America  Device iPhone 7plus Operating System Newest one that’s out.    My Question or Issue  I signed up for...
  • Billy-J
  • Spotify Star
  • 337 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 337 Views
  • 1 replies
  • 0 likes

i can't sign in

None of the below information is PlanFree/PremiumCountry DeviceHTC evo 10Operating SystemAndroid Nougat My Question or Issue I can sign in directly on chrome browser but when I try to sign in using the app it says my password is incorrect. I try to r...

  • Newbie
  • None of the below information is  Plan Free/Premium Country   Device HTC evo 10 Operating System Android Nougat   My Question or Issue  I can sign in directly on chrome...
  • Billy-J
  • Spotify Star
  • 244 Views
  • 1 replies
  • 0 likes
  • Login
  • 244 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost my Premium??

PlanPremium my account has somehow lost my premium functionality - help?

  • Newbie
  • Plan Premium     my account has somehow lost my premium functionality - help?  
  • Billy-J
  • Spotify Star
  • 190 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 190 Views
  • 1 replies
  • 1 likes

submit button on family plan deos not work

PlanPremiumCountry greeceDevice(xiaomi redmi 5plus)Operating System Android OreoMy Question or IssueMy son gets the invitation to join the family plan, he taps proceed, it opens on his phone browser, he fills all fields and the submit button at the e...

  • Newbie
  • Plan Premium Country  greece Device (xiaomi redmi 5plus) Operating System  Android Oreo My Question or Issue My son gets the invitation to join the family plan, he taps procee...
  • xbmccx
  • Casual Listener
  • 1427 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 1427 Views
  • 2 replies
  • 0 likes

Cannot access account

I cannot log into my account. I've tried every email I know but none are linked to my premium account. How can I get in if I don't remember the email? Can I use name and password? It says the username I was using was not an active account either, eve...

  • Newbie
  • I cannot log into my account. I've tried every email I know but none are linked to my premium account. How can I get in if I don't remember the email? Can I use name and password?  It says the u...
  • songassistant
  • Composer
  • 338 Views
  • 1 replies
  • 0 likes
  • 338 Views
  • 1 replies
  • 0 likes

Account Statistics / Information

I created an account awhile ago. I had premium on that account, but ended up making a new account not too long ago. I no longer have the email address for the old account, I have also forgotten the password for that old account, the only thing I do k...

  • Newbie
  • I created an account awhile ago. I had premium on that account, but ended up making a new account not too long ago. I no longer have the email address for the old account, I have also forgotten the p...
  • songassistant
  • Composer
  • 344 Views
  • 1 replies
  • 0 likes
  • Account
  • 344 Views
  • 1 replies
  • 0 likes

Problema para entrar en paquete familiar

Hola mi nombre es Cesar Huerta de Ciudad Tampico, Tamaulipas, Mexico escribo buscando tu ayuda, porque mi familia me invito a el paquete familiar de la casa la prima vez todo bien no paso ningun problema entre sin detalles pero a el paso de un mes ap...

  • Newbie
  • Hola mi nombre es Cesar Huerta de Ciudad Tampico, Tamaulipas, Mexico escribo buscando tu ayuda, porque mi familia me invito a el paquete familiar de la casa la prima vez todo bien no paso ningun prob...
  • Jose_M
  • Spotify Star
  • 802 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 802 Views
  • 1 replies
  • 1 likes

can't get 30 days trial on spotify

i've been trying for a few days to pay for spotify and get the 30 days trial since it's in israel now, but it's not letting me to pay, says i've already have the offer which i don't i would love for some help

  • Newbie
  • i've been trying for a few days to pay for spotify and get the 30 days trial since it's in israel now, but it's not letting me to pay, says i've already have the offer which i don't 😕 i...
  • songassistant
  • Composer
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Family Plan change

PlanPremiumCountryCanada My Question or Issue Hello,I'm interested in changing from Premium to a Family Plan, but I have payed for a year's subscription in advance through a promotion. Is there a way to integrate my current prepaid year with changing...

  • Casual Listener
  •   Plan Premium Country Canada    My Question or Issue   Hello, I'm interested in changing from Premium to a Family Plan, but I have payed for a year's subscription in adv...
  • songassistant
  • Composer
  • 190 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 190 Views
  • 1 replies
  • 0 likes

How do I go about deleting an account if I don’t remember the username or password

My Question or Issue: I’m still being charged the monthly payment but don’t remember my username or password.

  • Visitor
  • My Question or Issue: I’m still being charged the monthly payment but don’t remember my username or password.  
  • songassistant
  • Composer
  • 279 Views
  • 1 replies
  • 0 likes
  • Account
  • 279 Views
  • 1 replies
  • 0 likes

My songs and playlists are gone

PlanPremiumCountryUsa DevicePixel 2Operating SystemWindows 10 My Question or IssueMy account wouldn't stay logged In on my computer or phone recently and then wouldn't let me log in at all on my phone. I down loaded rhr app again and reset my passwor...

  • Casual Listener
  •   Plan Premium Country Usa   Device Pixel 2 Operating System Windows 10   My Question or Issue My account wouldn't stay logged In on my computer or phone recently and then ...
  • Loxer
  • Spotify Star
  • 323 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 323 Views
  • 1 replies
  • 0 likes

delete my account

I have a problem with my spotify... I have two different accounts for one email adress and i want to delete one of them, but i never recieve the email where i can verify this, yes i have cheked my spam box. Can you please help me?

  • Visitor
  • I have a problem with my spotify... I have two different accounts for one email adress and i want to delete one of them, but i never recieve the email where i can verify this, yes i have cheked my sp...
  • Billy-J
  • Spotify Star
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Help me pls

I bought today with PayPal Premium for 99 centsits not possible

  • Casual Listener
  • I bought today with PayPal Premium for 99 cents its not possible
  • Billy-J
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Whos charging on my bosses card?

My boss has an account but gets charget twice but only has one account. HELP!!!!!!

  • Newbie
  • My boss has an account but gets charget twice but only has one account. HELP!!!!!!
  • Billy-J
  • Spotify Star
  • 195 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 195 Views
  • 1 replies
  • 0 likes

Stolen account

My account was made automaticaly when I released a track with a friend. I didn't have access to it, I didn't understand why. Later on, a group released an album on my account with my name, and changed the profile pic to there's. My music is still the...

  • Newbie
  • My account was made automaticaly when I released a track with a friend. I didn't have access to it, I didn't understand why. Later on, a group released an album on my account with my name, ...
  • Billy-J
  • Spotify Star
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes