Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
4048 Views
0 replies
9 likes
Security

4048 Views
0 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
chiccawith2cs
Visitor
462182 Views
974 replies
110 likes
Account

462182 Views
974 replies
110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1204521 Views
119 replies
117 likes
Account

1204521 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-10-08 9:00:30 AM
Maria
Moderator
112523 Views
72 replies
12 likes
Account
Login
Premium

112523 Views
72 replies
12 likes

Solved!!Superuser Contribution Not updating the "weekly" playlist

PlanPremiumCountryGermanyDevicePixel 3 XL (App), PC (App, Chrome)Operating SystemAndroid Pie, Win10 Pro My Question or IssueSince today my "weekly" playlist doesn't get an update. The songs still remain the same as last week. I tried the posted solut...

raum4224
Newbie
Plan Premium Country Germany Device Pixel 3 XL (App), PC (App, Chrome) Operating System Android Pie, Win10 Pro My Question or Issue Since today my "weekly" playlist doesn't get an up...
2019-05-27 9:36:00 AM
2019-06-05 9:49:45 AM
Peter
Spotify Legend
596 Views
2 replies
4 likes
Premium

596 Views
2 replies
4 likes

Superuser Contribution Discover weekly didn't update

Today I opened my spotify and started discover weekly as always, but it didn't update this week. What can I do to update this playlist? thanks

cruz_91
Newbie
Today I opened my spotify and started discover weekly as always, but it didn't update this week. What can I do to update this playlist? thanks
2019-05-27 8:29:37 AM
2019-06-05 9:48:04 AM
Peter
Spotify Legend
853 Views
2 replies
2 likes
Account

853 Views
2 replies
2 likes

Superuser Contribution Account Info Changed

So today i was listening to spotify on my desktop when suddenly i was kicked out, i tried logging back in and it was not working so i decided to check on my mobile device and the same thing happened. I tried resetting the password and that was not wo...

martin_salas
Casual Listener
So today i was listening to spotify on my desktop when suddenly i was kicked out, i tried logging back in and it was not working so i decided to check on my mobile device and the same thing happened....
2019-05-30 12:58:22 AM
2019-06-05 9:36:26 AM
Jemi
Spotify Legend
495 Views
2 replies
0 likes
Account
Login
Premium
Security

495 Views
2 replies
0 likes

Solved!! Random web player keeps playing songs even though I changed my password

I've been using the computer version of the spotify app and for the past week or two an unknown Web Player has been playing songs. Today (6/4/19) I changed my password to prevent this and logged out of my Web Player, yet this is still happening. Any ...

Skunk91
Newbie
I've been using the computer version of the spotify app and for the past week or two an unknown Web Player has been playing songs. Today (6/4/19) I changed my password to prevent this and logged out ...
2019-06-05 5:53:30 AM
2019-06-05 6:23:10 AM
Jollof
Composer
2079 Views
1 replies
0 likes
Security

2079 Views
1 replies
0 likes

Just lost an account after premium sub!

PlanPremiumCountryUsing it in UK, but the payment details in Norwegian Device(iPhone Operating System(iOS 12.3.1) My Question or IssueSpotify logged me out mid music and ask to login agian. I tried logging in but it said wrong username and password. ...

paperpanda
Newbie
Plan Premium Country Using it in UK, but the payment details in Norwegian Device (iPhone 😎 Operating System (iOS 12.3.1) My Question or Issue Spotify logged me out mid music ...
2019-06-03 12:52:44 AM
2019-06-04 12:46:03 AM
JBayudz
Composer
547 Views
1 replies
0 likes
Account
Login

547 Views
1 replies
0 likes

I have paid for Premium but i dont have it?

Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I paid for spotify but it's still under my other email for some reason. I had changed m...

Felicia001
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue...
2019-06-04 6:53:07 PM
2019-06-04 10:21:10 PM
Jᴀᴄᴋ
Roadie
348 Views
1 replies
0 likes
Account
Premium
Subscription

348 Views
1 replies
0 likes

Solved!! i don't remeber the email

I have an account with username insner, but I can not find the associated email. How can I proceed to recover the account, which was also a premium? Thank youFrom Spain

user-removed
Visitor
I have an account with username insner, but I can not find the associated email. How can I proceed to recover the account, which was also a premium? Thank you From Spain
2019-06-04 4:10:55 PM
2019-06-04 5:58:11 PM
Jᴀᴄᴋ
Roadie
661 Views
1 replies
0 likes
Account
Login

661 Views
1 replies
0 likes

Spotify request I change password

I received an email from Spotify to reset my password. I ignored this as I thought it was spam. When I tried to log into my app on iPhone, it asked me to reset my password. I tried to do this but I ended up in a cycle of links been sent and emails. I...

masterchalders
Casual Listener
I received an email from Spotify to reset my password. I ignored this as I thought it was spam. When I tried to log into my app on iPhone, it asked me to reset my password. I tried to do this b...
2019-06-04 3:18:59 PM
2019-06-04 5:55:14 PM
Jᴀᴄᴋ
Roadie
707 Views
1 replies
0 likes
Account
Login
Security

707 Views
1 replies
0 likes

Remove device permanently

Hi, how can I permanently remove a certain device? I dont want it to be re-synced by the person who owns that device.

mlm10
Newbie
Hi, how can I permanently remove a certain device? I dont want it to be re-synced by the person who owns that device.
2019-06-04 12:52:45 PM
2019-06-04 5:53:38 PM
Jᴀᴄᴋ
Roadie
601 Views
1 replies
0 likes
Premium

601 Views
1 replies
0 likes

Solved!! I Can't Edit My Profile Due to...

PlanFreeCountrySingaporeDeviceHonor PlayOperating SystemWindow 10 My Question or IssueHello Spotify Community Team, i been here stuck trying to edit my profile but it said my email address has been taken.. can you please look back again at my account...

user-removed
Visitor
Plan Free Country Singapore Device Honor Play Operating System Window 10 My Question or Issue Hello Spotify Community Team, i been here stuck trying to edit my profile but it said my...
2019-06-01 11:49:05 PM
2019-06-04 11:12:45 AM
Luan
Spotify Star
541 Views
3 replies
0 likes
Account

541 Views
3 replies
0 likes

Permium account used on device I don't know

PlanPremiumDeviceLaptopOperating SystemWindows My Question or IssueMy premium account was being used on another device that I don't know/own. I removed them and changed my password, even changed my account to another email. Is there anything else I s...

Cryssie
Newbie
Plan Premium Device Laptop Operating System Windows My Question or Issue My premium account was being used on another device that I don't know/own. I removed them and changed my passwo...
2019-06-04 2:26:38 AM
2019-06-04 5:00:58 AM
Jollof
Composer
557 Views
1 replies
0 likes
Account
Login
Premium
Security

557 Views
1 replies
0 likes

Solved!! appears on playlists

Hello I'm Chris and I have a question.Is there a way to organize/refresh the Appears on Playlists on my artist profile?I can only see older playlists where my music has been featured few years ago.I'd like to refresh that section with the new playlis...

edgarallanpoets
Roadie
Hello I'm Chris and I have a question. Is there a way to organize/refresh the Appears on Playlists on my artist profile? I can only see older playlists where my music has been featured few years ag...
2019-05-27 5:31:38 PM
2019-06-04 2:23:22 AM
edgarallanpoets
Roadie
2416 Views
2 replies
0 likes
Account

2416 Views
2 replies
0 likes

Locked out of account

PlanPremiumCountryThe NetherlandsDeviceiPhone 6s and msi laptopOperating SystemiOS 12 and windows 10 My Question or IssueI have a different account than this one (username: kirstenoops) and have suddenly been logged out of that account on my phone. N...

user-removed
Visitor
Plan Premium Country The Netherlands Device iPhone 6s and msi laptop Operating System iOS 12 and windows 10 My Question or Issue I have a different account than this one (username: k...
2019-06-03 11:20:36 PM
2019-06-03 11:29:20 PM
A_Musicophile
Community Legend
525 Views
1 replies
0 likes
Login
Premium

525 Views
1 replies
0 likes

Solved!! Account disappeared.

PlanPremiumCountrySwedenDeviceSamsung Galaxy A8, PC.Operating SystemAndroid Pie, Windows 10Question or IssueI was working remotely on my Windows computer, Spotify was not started.Suddenly an error message appears out of nowhere saying Spotify has enc...

Tileann
Newbie
Plan Premium Country Sweden Device Samsung Galaxy A8, PC. Operating System Android Pie, Windows 10 Question or Issue I was working remotely on my Windows computer, Spotify was not started. ...
2019-06-01 4:50:06 PM
2019-06-03 11:12:43 PM
Luan
Spotify Star
772 Views
3 replies
0 likes
Account

772 Views
3 replies
0 likes

Solved!! Can no longer log-in after new update

PlanPremiumCountryUSDeviceAndroid, web player, windwos desktop My Question or IssueSince the latest update I can no longer log in on any device. Even on my desktop app and phone which stay logged in, I was logged out and when using the correct passwo...

ericpatterson98
Newbie
Plan Premium Country US Device Android, web player, windwos desktop My Question or Issue Since the latest update I can no longer log in on any device. Even on my desktop app and phone ...
2019-06-01 9:13:26 PM
2019-06-03 10:17:33 PM
Luan
Spotify Star
595 Views
1 replies
1 likes
Account
Login
Premium

595 Views
1 replies
1 likes

Solved!! No puedo entrar a mi cuenta

Login Meto mi nombre de cuenta, la contraseña y aparecen los puntitos de que se está cargando, y me hace validar con mi huella, pongo mi huella e igual salen los tres puntitos y nada, no se mete a mi cuenta. Que puedo hacer?None of the below informat...

andreanoval-mx
Newbie
Login Meto mi nombre de cuenta, la contraseña y aparecen los puntitos de que se está cargando, y me hace validar con mi huella, pongo mi huella e igual salen los tres puntitos y nada, no se mete a mi...
2019-06-01 3:56:03 AM
2019-06-03 10:16:20 PM
Luan
Spotify Star
618 Views
1 replies
0 likes
Account
Free
Other
Subscription

618 Views
1 replies
0 likes

Re-Registrierung

Unfortunately my children did not agree to the new data protection conditions at the time. Now the accounts were terminated on 31.5.2019.A re-registration is not possible because Spotify indicates that the mail addresses are already in use ...It is a...

o-p_2vg0tyw7
Casual Listener
Unfortunately my children did not agree to the new data protection conditions at the time. Now the accounts were terminated on 31.5.2019. A re-registration is not possible because Spotify indicates ...
2019-06-02 4:24:19 PM
2019-06-03 7:15:15 PM
Jᴀᴄᴋ
Roadie
490 Views
3 replies
0 likes
Account
Premium

490 Views
3 replies
0 likes

(edited) other unknown devices use my account

My phone is a 1 year old android ZTE Max. (knock off Samsung in simplest description) and I'm on a free planThe only devices I have my spotify account on are my laptop and my phone, it's only attached to my email not through FB or anything. This is a...

Fruity
Newbie
My phone is a 1 year old android ZTE Max. (knock off Samsung in simplest description) and I'm on a free plan The only devices I have my spotify account on are my laptop and my phone, it's only attac...
2019-05-31 12:52:24 AM
2019-06-03 7:11:18 PM
Jᴀᴄᴋ
Roadie
393 Views
1 replies
0 likes
Account
Free
Other

393 Views
1 replies
0 likes

Profile display name after facebook deactivation

Hi everyone. Recently I deactivated my Facebook account, as I realized it's not useful for me anymore. Before that I chekced every application that I've logged in with FB and made myself sure it won't screw up anything, so I did with Spotify account....

K42x
Newbie
Hi everyone. Recently I deactivated my Facebook account, as I realized it's not useful for me anymore. Before that I chekced every application that I've logged in with FB and made myself sure it won'...
2019-06-03 6:10:50 PM
2019-06-03 7:03:25 PM
Jᴀᴄᴋ
Roadie
516 Views
1 replies
0 likes
Account
Premium
Subscription

516 Views
1 replies
0 likes

Can not reset my password

PlanPremium(Family)CountryLuxembourgDeviceSamsung A5 2017; PCOperating SystemAndroid; Win10 My Question or IssueI don't know what E-mail my account is linked to, but my Username on that account is "teestaubball". I tried to reset my password and type...

user-removed
Visitor
Plan Premium(Family) Country Luxembourg Device Samsung A5 2017; PC Operating System Android; Win10 My Question or Issue I don't know what E-mail my account is linked to, but ...
2019-06-02 12:48:44 AM
2019-06-03 12:47:01 PM
Billy-J
Spotify Star
593 Views
3 replies
1 likes
Account

593 Views
3 replies
1 likes

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