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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

87981 Views

9 replies

2 likes

Account
Login
  • 87981 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

726663 Views

13 replies

4 likes

Account
  • 726663 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

754506 Views

18 replies

29 likes

  • 754506 Views
  • 18 replies
  • 29 likes

Superuser Contribution Google home and spotify premium question ?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi i just got a google home mini and i want To know if my home mini can play music from spot...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

Katerina

Spotify Legend

1184 Views

7 replies

0 likes

Premium
  • 1184 Views
  • 7 replies
  • 0 likes

Superuser Contribution Merged Accounts = 'Empty' Tracks

For some reason I had 2 Shazam accounts. These have been merged and although the it looks as though the 2 histories have been merged too only a portion of the tracks appear in the playlist in Spotify. The full list is 192 only 105 show. I have tried ...

Casual Listener

For some reason I had 2 Shazam accounts. These have been merged and although the it looks as though the 2 histories have been merged too only a portion of the tracks appear in the playlist in Spotify...

Peter

Spotify Legend

1668 Views

3 replies

0 likes

Account
Other
  • 1668 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution How do a START an account with a real username?

I want an account with a username that is searchable, but no matter what way I try to open an account I just get a random set of letters and numbers. How do people get actual usernames that can be searched for? My friends have them, but regardless of...

Casual Listener

I want an account with a username that is searchable, but no matter what way I try to open an account I just get a random set of letters and numbers. How do people get actual usernames that can be se...

Winds

Casual Listener

1618 Views

7 replies

0 likes

Account
  • 1618 Views
  • 7 replies
  • 0 likes

Solved!! Share an account.

Hey,I've got a short and simple question. Is it illegal to share an account by using the same user profile on different devices?

Newbie

Hey, I've got a short and simple question. Is it illegal to share an account by using the same user profile on different devices?  

ontoflow

Regular

1450 Views

2 replies

0 likes

Account
  • 1450 Views
  • 2 replies
  • 0 likes

Whats is the Secret about this Spotify URL

Hey would like to ask what is behind this spotify url seems weird a "friend" showed me something in his firefox history, just catched the weird spoti url someone got an idea? https://gyazo.com/2240b09c532338a8b66c573078b00f8b

Newbie

Hey would like to ask what is behind this spotify url seems weird a "friend" showed me something in his firefox history, just catched the weird  spoti url someone got an idea?   https://g...

Jᴀᴄᴋ

Roadie

1408 Views

1 replies

0 likes

Account
Login
Other
  • 1408 Views
  • 1 replies
  • 0 likes

I can't log in it says I am offline and yet this help says this problem has been fixed?

I have a samsung galaxy s7 edge I had a software update on the 2nd of may and now can't access my Spotify it says I am offline. I have uninstalled, cleared cache switched off and re booted my phone and re installed all to no effect. I looked at the p...

Visitor

I have a samsung galaxy s7 edge I had a software update on the 2nd of may and now can't access my Spotify it says I am offline. I have uninstalled, cleared cache switched off and re booted my phone a...

user-removed

Not applicable

1924 Views

2 replies

0 likes

Login
  • 1924 Views
  • 2 replies
  • 0 likes

Commenting and Liking impossible on this community for me

PlanPremiumCountryUKDeviceChromeOperating SystemMS Windows 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can not browse the community signed in as the page “grey out” and unresponsive with all links dead. This happens after after a ...

Music Fan

Plan Premium Country UK Device Chrome Operating System MS Windows 10 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can not browse the community signed in as th...

Billy-J

Spotify Star

936 Views

5 replies

0 likes

Account
  • 936 Views
  • 5 replies
  • 0 likes

Superuser Contribution Music based on your listening habits and taste not the country you live in

Spotify, Apple Music and Tidal all seem unable to understand that just because someone lives in a certain country doesn't automatically mean that they want to listen to the music produced in that country.So if I open up Spotify on the web, ios or mac...

Casual Listener

Spotify, Apple Music and Tidal all seem unable to understand that just because someone lives in a certain country doesn't automatically mean that they want to listen to the music produced in that cou...

Katerina

Spotify Legend

2322 Views

3 replies

0 likes

Premium
Subscription
  • 2322 Views
  • 3 replies
  • 0 likes

Ads in wrong language

PlanFreeCountryBelgiulDeviceOne+ 6T phone, Dell Latitude laptop, HP laptopOperating System(Windows 10 - Android 9 My Question or IssueWhen I hear ads in Spotify, they are in French, but my language is Dutch

Newbie

  Plan Free Country Belgiul Device One+ 6T phone, Dell Latitude laptop, HP laptop Operating System (Windows 10 - Android 9   My Question or Issue When I hear ads in Spotify, they...

KossB

Roadie

703 Views

1 replies

0 likes

Account
Free
  • 703 Views
  • 1 replies
  • 0 likes

Disabled account

So my girlfriend family cancled thier subscribtion and we got a message in her gmail that her account has been disabled. Now she cant even go on her account to use spotify free. How do i rocover her account?

Newbie

So my girlfriend family cancled thier subscribtion and we got a message in her gmail that her account has been disabled. Now she cant even go on her account to use spotify free. How do i rocover her ...

Billy-J

Spotify Star

671 Views

1 replies

0 likes

Account
  • 671 Views
  • 1 replies
  • 0 likes

Need help for family account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue : My mother just bought a family account, and i want to know if it's possible to transfer al...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue : My mot...

Billy-J

Spotify Star

573 Views

1 replies

0 likes

Account
  • 573 Views
  • 1 replies
  • 0 likes

Spotify Is Not Working On My Realme c1

Hello, Spotify Team The New Version Of Spotify Is Not Working On My Realme c1 Android Device Can Anyone Help.

Casual Listener

Hello, Spotify Team The New Version Of Spotify Is Not Working On My Realme c1 Android Device Can Anyone Help.

Billy-J

Spotify Star

891 Views

1 replies

0 likes

Account
  • 891 Views
  • 1 replies
  • 0 likes

Where is my google home promo code?

I was right on time for the Google Home mini giveaway promo, I signed up for the basic premium account on April 9th, 2019 while the promo was going on in Canada (Toronto to be exact) for the month and I have yet to have received any email about the G...

Newbie

I was right on time for the Google Home mini giveaway promo, I signed up for the basic premium account on April 9th, 2019 while the promo was going on in Canada (Toronto to be exact) for the month an...

Simmoh

Regular

838 Views

1 replies

1 likes

Account
Premium
  • 838 Views
  • 1 replies
  • 1 likes

spotify keeps logging me out

it’s becoming more frequent that when i open the spotify app it’s logged me out and i have to log back in. it’s fine when i’m at home but when it happens when i don’t have internet i can’t log in because i log in with facebook. when i do log in it co...

Newbie

it’s becoming more frequent that when i open the spotify app it’s logged me out and i have to log back in. it’s fine when i’m at home but when it happens when i don’t have internet i can’t log in bec...

Billy-J

Spotify Star

1784 Views

1 replies

0 likes

Login
  • 1784 Views
  • 1 replies
  • 0 likes

Tennis Court Flume Remix

Like and Reply, so this song can be added! I know all you EDM & Trap lovers love this song Tennis Court by Lorde Flume Remix, Make this possible!

Newbie

Like and Reply, so this song can be added! I know all you EDM & Trap lovers love this song Tennis Court by Lorde Flume Remix, Make this possible!

Brunelicia

Community Legend

1183 Views

1 replies

1 likes

Premium
  • 1183 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify registration error

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanpremiumCountryNew ZealandDeviceiPhone6sOperating SystemiOS 12.2My Question or IssueMy account is nmsty. I bought the 50% off spo...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan premium Country New Zealand Device iPhone6s Operating System iOS ...

Katerina

Spotify Legend

2401 Views

4 replies

0 likes

Account
Login
Premium
  • 2401 Views
  • 4 replies
  • 0 likes

free google mini package lost

hello there! the free google mini from the promotions last month did'nt arrive to me even though tracking says it got delivered. (maybe delivered in the wrong place or stolen) called up canada post and posted a ticket, emailed google about it and sai...

Newbie

hello there!   the free google mini from the promotions last month did'nt arrive to me even though tracking says it got delivered. (maybe delivered in the wrong place or stolen) called up...

Billy-J

Spotify Star

461 Views

1 replies

0 likes

Premium
  • 461 Views
  • 1 replies
  • 0 likes

Solved!! Account

PlanPremiumCountryEnglandDevice(iPhone deOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi I need all account with my name on it deleted as I don’t use them except this one the rest some r not mine and some I created when...

Casual Listener

Plan Premium Country England Device (iPhone de Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi I need all account with my name on it deleted as ...

Billy-J

Spotify Star

1733 Views

3 replies

0 likes

Login
  • 1733 Views
  • 3 replies
  • 0 likes

Closing another account with the same username

Hi there,A couple weeks ago I decided to start fresh with a new Spotify account so I created this account using the same username as before. However when I tried to close the old account by going to the close account section, every time I would press...

Newbie

Hi there, A couple weeks ago I decided to start fresh with a new Spotify account so I created this account using the same username as before. However when I tried to close the old account by going t...

Billy-J

Spotify Star

319 Views

1 replies

0 likes

Account
Login
Other
  • 319 Views
  • 1 replies
  • 0 likes

when do i start using spotify

hi i just wonderwhen do istart using spotify and i cant find the information can you guys help how can i find out

Newbie

hi i just wonderwhen do istart using spotify and i cant find the information can you guys help how can i find out

DJ-MastaJ

Composer

907 Views

3 replies

2 likes

Account
Subscription
  • 907 Views
  • 3 replies
  • 2 likes