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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9882 Views
  • 3 replies
  • 9 likes
  • Security
  • 9882 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 493134 Views
  • 981 replies
  • 111 likes
  • Account
  • 493134 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213789 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213789 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122578 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122578 Views
  • 72 replies
  • 12 likes

Release radar playlist

HiI've noticed that the release radar playlist doesn't seem to be able to update itself. What's wrong ? What can i do ? TksSimon

  • Newbie
  • Hi I've noticed that the release radar playlist doesn't seem to be able to update itself.  What's wrong ?  What can i do ?  Tks Simon
  • OneByBoo
  • Roadie
  • 382 Views
  • 1 replies
  • 0 likes
  • 382 Views
  • 1 replies
  • 0 likes

Solved!! Cany access old account at all. Still being charged

PlanPremiumCountryUsaDevice Galaxy s8+Operating SystemAndroid My Question or IssueI cany access my old spotify account at all. I want to cancel my premium subscription but cannot log into anything related to the account with my bank info. How do I co...

  • Visitor
  • Plan Premium Country Usa Device  Galaxy s8+ Operating System Android   My Question or Issue I cany access my old spotify account at all. I want to cancel my premium subscription b...
  • chrismurray
  • Composer
  • 858 Views
  • 1 replies
  • 1 likes
  • Account
  • 858 Views
  • 1 replies
  • 1 likes

Someone else is signed into my account?

My playlist keeps being interrupted while trying to listen to music, when I have a look I realise another unrecognised device is using my account and is signed into it: Before it's mentioned, yes, i've already gone to account and pressed "Sign out ev...

Screen Shot 2019-07-07 at 22.09.41.png
  • Casual Listener
  • My playlist keeps being interrupted while trying to listen to music, when I have a look I realise another unrecognised device is using my account and is signed into it:     Before it...
  • Billy-J
  • Spotify Star
  • 614 Views
  • 1 replies
  • 0 likes
  • Account
  • 614 Views
  • 1 replies
  • 0 likes

Superuser Contribution 2 aylık ödeme alınmış.

Bu ay nedense iki aylık ödeme almış profil türüm öğrenci spotify'i neden böyle oldu geçen ay parayı çekememişti bu ay para var diye mi kartta böyle yaptı?

  • Newbie
  • Bu ay nedense iki aylık ödeme almış profil türüm öğrenci spotify'i neden böyle oldu geçen ay parayı çekememişti bu ay para var diye mi kartta böyle yaptı? 
  • badumtss
  • Composer
  • 508 Views
  • 2 replies
  • 0 likes
  • Premium
  • 508 Views
  • 2 replies
  • 0 likes

Solved!! Question about family plan!

Ok so I just got Spotify premium family, and am adding a roommate to the plan! My question is can any of the users I add to my family plan see my personal info (cc#)? Also can anyone on my family plan make changes to it, or just me as the owner? Than...

  • Newbie
  • Ok so I just got Spotify premium family, and am adding a roommate to the plan! My question is can any of the users I add to my family plan see my personal info (cc#)? Also can anyone on my family pla...
  • Luan
  • Spotify Star
  • 710 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 710 Views
  • 1 replies
  • 0 likes

Spam mails regarding password change

PlanPremiumCountry DevicePc/oneplus 6Operating SystemWin 10/android My Question or IssueI keep getting mails from Spotify saying Ive recently tried to change my password. Is it some known bug or does someone really want my account? Its been going for...

  • Regular
  • Plan Premium Country   Device Pc/oneplus 6 Operating System Win 10/android   My Question or Issue I keep getting mails from Spotify saying Ive recently tried to change my password...
  • EthanS1
  • Community Legend
  • 737 Views
  • 6 replies
  • 0 likes
  • Account
    Login
  • 737 Views
  • 6 replies
  • 0 likes

Superuser Contribution My account has been hacked and I can't disable it

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy account has been hacked and they changed the email and password but I dont know if premium...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My acco...
  • Katerina
  • Spotify Legend
  • 814 Views
  • 3 replies
  • 0 likes
  • Account
  • 814 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can you listen to songs in album order anymore?

I have premium and the first problem is an issue on both desktop and Android and the second problem is more related to Android but I'd imagine it would affect desktop as well but I don't download on that version. Since the June update it seems there'...

  • Music Fan
  • I have premium and the first problem is an issue on both desktop and Android and the second problem is more related to Android but I'd imagine it would affect desktop as well but I don't download on ...
  • OutsidaII
  • Music Fan
  • 12014 Views
  • 5 replies
  • 1 likes
  • Other
    Premium
  • 12014 Views
  • 5 replies
  • 1 likes

Can’t log into my account but password wasn’t changed

if i can no longer get into my account, i’d like to cancel my premium. i also can’t change my password because the email connected to the account was hacked so i am unable to receive emails there.

  • Newbie
  •  if i can no longer get into my account, i’d like to cancel my premium. i also can’t change my password because the email connected to the account was hacked so i am unable to receive emails the...
  • Billy-J
  • Spotify Star
  • 491 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
  • 491 Views
  • 1 replies
  • 1 likes

Pay via PayPal question

I am on the free plan and want to upgrade to premium. I am in Canada and use a Samsung Galaxy S8. I want to pay for a full year upfront and pay via PayPal. I am in Canada and double checked my country in my PayPal account matches the country in my sp...

  • Casual Listener
  • I am on the free plan and want to upgrade to premium. I am in Canada and use a Samsung Galaxy S8.  I want to pay for a full year upfront and pay via PayPal.  I am in Canada and double chec...
  • bibbsara
  • Casual Listener
  • 733 Views
  • 4 replies
  • 0 likes
  • Premium
  • 733 Views
  • 4 replies
  • 0 likes

Account Facebook

Non riesco a disattivare facebook da spotifyVorrei chiudere definitivamente questo account

  • Newbie
  • Non riesco a disattivare facebook da spotify Vorrei chiudere definitivamente questo account
  • Jose_M
  • Spotify Star
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

connexion premium

BonjourIl y a 3 mois de ca je me suis cree un compte spotify et je me suis abonnee premium avec 3 mois pour 0,99€. Il y a quelques jours j'ai du faire reinitialiser mon telephone et donc me reconnecter sur ce compte. Lorsque j'ai voulu me connecter ,...

  • Newbie
  • Bonjour Il y a 3 mois de ca je me suis cree un compte spotify et je me suis abonnee premium avec 3 mois pour 0,99€. Il y a quelques jours j'ai du faire reinitialiser mon telephone  et donc me r...
  • Jose_M
  • Spotify Star
  • 728 Views
  • 1 replies
  • 0 likes
  • 728 Views
  • 1 replies
  • 0 likes

songs playing out of the blue changing pw does not fix

PlanPremiumCountryUSA DeviceiPhone XOperating SystemWindows 10 I have recently had numerous compromised accounts and it was only natural that my spotify account to be next. I have no idea how my information was leaked BUT ONE OF THESE COMPANIES has l...

  • Newbie
  • Plan Premium Country USA   Device iPhone X Operating System Windows 10   I have recently had numerous compromised accounts and it was only natural that my spotify account to be ne...
  • Jose_M
  • Spotify Star
  • 1079 Views
  • 3 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 1079 Views
  • 3 replies
  • 0 likes

Superuser Contribution Duplicates don't have higher chance of being played, why?

PlanPremium Im getting really frustrated with this. Theres a song I want to listen to very often.So I tried creating multiple duplicates of it on my playlist.But it doesnt matter, I just have to manually add it to queue. Is there any feature that doe...

  • Casual Listener
  • Plan Premium   Im getting really frustrated with this. Theres a song I want to listen to very often. So I tried creating multiple duplicates of it on my playlist. But it doesnt matter, I ju...
  • Peter
  • Spotify Legend
  • 449 Views
  • 2 replies
  • 0 likes
  • Free
    Other
    Premium
  • 449 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution One Ok Rock songs not playing anymore

PlanPremiumCountryPhilippines DeviceSony Xperia Operating SystemAndroidMy Question or IssueI've been playing songs from the artist On Ok Rock on the app withno problem until today. I put on their "Eye of the Storm" album, and what happens is that the...

  • Newbie
  • Plan Premium Country Philippines  Device Sony Xperia  Operating System Android My Question or Issue I've been playing songs from the artist On Ok Rock on the app withno problem unt...
  • Peter
  • Spotify Legend
  • 1215 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 1215 Views
  • 1 replies
  • 0 likes

Superuser Contribution Removed a track from "titles" from "Library" by mistake

User from France,Devices : Linux mint Laptop and Android Phone I removed a track (or 2) by mistake from "titles" from "Library" and I can't find a way to find it back. I don't know the titles of the track(s). I watched in the history but I don't see ...

  • Newbie
  • User from France, Devices : Linux mint Laptop and Android Phone   I removed a track (or 2) by mistake from "titles" from "Library" and I can't find a way to find it back. I don't know the tit...
  • Peter
  • Spotify Legend
  • 381 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 381 Views
  • 1 replies
  • 0 likes

Superuser Contribution A Weird Song Started Playing and I Cannot Find it in my Play Queue History

I was listening to Spotify and suddenly I noticed that a weird some came on that was unlike any of the songs I had been listening to. It sounded very electric and computer generated and the only vocals were the words, "3, 2, 1". When I went to skip t...

  • Newbie
  • I was listening to Spotify and suddenly I noticed that a weird some came on that was unlike any of the songs I had been listening to. It sounded very electric and computer generated and the only voca...
  • Peter
  • Spotify Legend
  • 712 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 712 Views
  • 1 replies
  • 0 likes

HELP ME

PlanFree/PremiumCountryUnited StatesDeviceIPhone XR My Question or IssueI had to create this account just to talk to someone...I was logged into my old Spotify Premium account, that I have had for years, on my phone, TV and laptop. One day they are a...

  • Visitor
  • Plan Free/Premium Country United States Device IPhone XR     My Question or Issue I had to create this account just to talk to someone... I was logged into my old Spotify Premium ...
  • OneByBoo
  • Roadie
  • 332 Views
  • 1 replies
  • 0 likes
  • Login
  • 332 Views
  • 1 replies
  • 0 likes

I can not link my Spotify account with my ps4 account!

Hi, my problem is that I have a few days trying to log in to spotify ps4, but at the time of doing so, it tells me that my spotify account is already related to another ps4 (which is not true!) I already tried to remove the access of the applications...

  • Newbie
  • Hi, my problem is that I have a few days trying to log in to spotify ps4, but at the time of doing so, it tells me that my spotify account is already related to another ps4 (which is not true!) I alr...
  • OneByBoo
  • Roadie
  • 524 Views
  • 1 replies
  • 0 likes
  • Account
  • 524 Views
  • 1 replies
  • 0 likes

My brother's band

I'm enquiring about my brother's band. They were signed to a small record label who put their music on Spotify. A few months ago the label went bankrupt and my brother was unable to locate the owner. The band's music remains on Spotify at the moment ...

  • Newbie
  • I'm enquiring about my brother's band.   They were signed to a small record label who put their music on Spotify.   A few months ago the label went bankrupt and my brother was unable to...
  • OneByBoo
  • Roadie
  • 331 Views
  • 1 replies
  • 0 likes
  • Account
  • 331 Views
  • 1 replies
  • 0 likes