Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi, I cannot log in into my Spotify Mac and Android. However, when I try to log in from the browser, it works perfectly fine. It gives me "Error code: 2".I reinstalled the app on my Mac but it didn't work out. What's the problem?
PlanStudent premiumCountry USADevice(Moto e 4Operating SystemAndroid My Question or IssueWhen I go to listen to music on my phone spotify tells me that I'm listening on firefox, which I'm not. I don't even use firefox. So I tell it to play on my phon...
PlanPremiumCountrySwedenDeviceOneplus 6 and PCOperating SystemAndroid, Windows 10 My Question or Issue So I registered using my facebook and had my real name on my spotify and it was fine but today then I login, I see that my name is all of suddenly ...
Hi,today I noticed that someone logged into my account without permission. This **bleep** used his Facebook to log in. I reacted quickly and logged the person out and changed my password.Now I have the problem that this person's name does not change....
Am I only allowed to have 10,000 songs downloaded in genral,not seperate on different playlists?I am playing to make a part 2 my songs and I want to have both playlists on download.
PlanPremiumCountry United StatesDeviceIphone, Windows desktop app, play.spotify.com My Question or Issue I recently noticed that my Spotify username has been replaced with a 10-digit number. I have researched this issue via posts from other users dat...
PlanPremiumCountry SpainDeviceBQ Aquaris M5 and HP ENVY NotebookOperating SystemAndroid 7.1.2 and Windows 10 Home My Question or IssueThe other day I joined a Premium for Family account and since then my username has changed to a series of numbers. I...
PlanPremiumCountry NorwayDeviceiPhone XOperating SystemiOS 12 My Question or IssueCan one remove facebook from an account and add it to a new account, and move playlists from the old account to the new one with that method?
PlanPremiumCountry canada My Question or Issue My Pay Pal payment went through and I see the reciept in my Pay Pal account for Oct.15th but there is no reciept or acknowledgement in my Spotify account. I got a warning that I will loose my Premimun ac...
I live in Germany but I'm not a german speaker. I've been concidering for almost a year to get premium spotify but everytime I start the process I quite because the language settings are all in german for the payment process and all the promotional e...
Im subscribing Spotify Premium from Indonesia. i have many spotify account and there’s always soptify premium on my bill.The real problem is I dont have any Idea which email that subscribed on spotify premium. Since i maybe use some dummy email addre...
On Spotify Artist this text appears: We’re having trouble updating your stats. Hang tight while we fix a problem on our end.
Hello So from what I read the stats get updated everyday around 3PM est. I went in yesterday to check updated stats and they were updated from the weekend I assume. When I logged in this morning they were better which is awesome but I am trying to fi...
Hey guys. I'm really nerved. No matter what I do, my profile is NEVER viewable. Actually, it's just not existing on spotify. I created a stand-alone account, without linking it with facebook. Then I asked a friend to check my new playlist but he just...
PlanPremiumCountry Norway My Question or Issue My account is in use somewhere else. I have tried to "log out everywhere" and changed my password, but the problem keeps occurring
Hello, today would be the second time my account gets logged into by a stranger without my consent, changed my password once again, but one thing still bothers me....Why the **bleep** doesn't Spotify have 2 step verification, I mean it's a pretty goo...
PlanPremiumCountryFrance DeviceiPhone 6sOperating SystemIOS 12 My Question or IssueHey, I have a big issue on the account I created through Facebook.My Facebook account was created 10 years ago and I had a fake birth date; and since then I don't have...
Hello, i have a second premium account that i've been using for months ( i stopped using this one because i wanted to remove the association with Facebook ).Hours ago i tried to get the student discount but failed because i forgot my ID; thinking tha...
PlanPremiumCountryGermany Operating SystemiOS My Question or Issue Hi,Since this morning, my profile picture is someone else's, and the name also (I searched and that profile exists on facebook). Can someone help me fix this? I already logged out of ...
PlanPremiumCountry GreeceDevice(Samsung Galaxy S8+, Desktop PC)Operating System(Android Oreo, Windows 10) My Question or Issue Hello people. I am a Google Music premium user since the day it came out. I am interested in moving to Spotify because I pr...