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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • itsdanriley
  • Gig Goer
  • 257023 Views
  • 783 replies
  • 81 likes
  • Account
  • 257023 Views
  • 783 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126803 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126803 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 69946 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 69946 Views
  • 63 replies
  • 8 likes

Cannot log in

Hi, I cannot log in into my Spotify Mac and Android. However, when I try to log in from the browser, it works perfectly fine. It gives me "Error code: 2".I reinstalled the app on my Mac but it didn't work out. What's the problem?

  • Regular
  • Hi,   I cannot log in into my Spotify Mac and Android. However, when I try to log in from the browser, it works perfectly fine. It gives me "Error code: 2". I reinstalled the app on my M...
  • Jose_M
  • Spotify Star
  • 349 Views
  • 2 replies
  • 0 likes
  • Login
  • 349 Views
  • 2 replies
  • 0 likes

Someone else listening on my account?

PlanStudent premiumCountry USADevice(Moto e 4Operating SystemAndroid My Question or IssueWhen I go to listen to music on my phone spotify tells me that I'm listening on firefox, which I'm not. I don't even use firefox. So I tell it to play on my phon...

  • Newbie
  • Plan Student premium Country  USA Device (Moto e 4 Operating System Android   My Question or Issue When I go to listen to music on my phone spotify tells me that I'm listening o...
  • Jose_M
  • Spotify Star
  • 1114 Views
  • 1 replies
  • 1 likes
  • chromecast
  • 1114 Views
  • 1 replies
  • 1 likes

Solved!! Account name changed

PlanPremiumCountrySwedenDeviceOneplus 6 and PCOperating SystemAndroid, Windows 10 My Question or Issue So I registered using my facebook and had my real name on my spotify and it was fine but today then I login, I see that my name is all of suddenly ...

  • Newbie
  • Plan Premium Country Sweden Device Oneplus 6 and PC Operating System Android, Windows 10   My Question or Issue  So I registered using my facebook and had my real name on my ...
  • BlackPillow
  • Composer
  • 307 Views
  • 2 replies
  • 1 likes
  • Account
    Login
    Premium
  • 307 Views
  • 2 replies
  • 1 likes

SAME HERE "Profile showing another person's name and picture"

Hi,today I noticed that someone logged into my account without permission. This **bleep** used his Facebook to log in. I reacted quickly and logged the person out and changed my password.Now I have the problem that this person's name does not change....

  • Casual Listener
  •   Hi, today I noticed that someone logged into my account without permission. This **bleep** used his Facebook to log in. I reacted quickly and logged the person out and changed my password. ...
  • Jose_M
  • Spotify Star
  • 185 Views
  • 3 replies
  • 1 likes
  • Account
    Login
    Security
  • 185 Views
  • 3 replies
  • 1 likes

Solved!! More music?

Am I only allowed to have 10,000 songs downloaded in genral,not seperate on different playlists?I am playing to make a part 2 my songs and I want to have both playlists on download.

  • Casual Listener
  •     Am I only allowed to have 10,000 songs downloaded in genral,not seperate on different playlists?I am playing to make a part 2 my songs and I want to have both playlists on download.&n...
  • MattSuda
  • Spotify Star
  • 595 Views
  • 3 replies
  • 0 likes
  • Unlimited
  • 595 Views
  • 3 replies
  • 0 likes

Superuser Contribution Username changed to 10-digit number

PlanPremiumCountry United StatesDeviceIphone, Windows desktop app, play.spotify.com My Question or Issue I recently noticed that my Spotify username has been replaced with a 10-digit number. I have researched this issue via posts from other users dat...

  • Casual Listener
  • Plan Premium Country  United States Device Iphone, Windows desktop app, play.spotify.com     My Question or Issue  I recently noticed that my Spotify username has been re...
  • Guido
  • Spotify Legend
  • 1016 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 1016 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution my username changed itself to numbers

PlanPremiumCountry SpainDeviceBQ Aquaris M5 and HP ENVY NotebookOperating SystemAndroid 7.1.2 and Windows 10 Home My Question or IssueThe other day I joined a Premium for Family account and since then my username has changed to a series of numbers. I...

  • Casual Listener
  • Plan Premium Country  Spain Device BQ Aquaris M5 and HP ENVY Notebook Operating System Android 7.1.2 and Windows 10 Home   My Question or Issue The other day I joined a Premium fo...
  • raquellu47
  • Casual Listener
  • 24793 Views
  • 5 replies
  • 2 likes
  • Account
    Premium
  • 24793 Views
  • 5 replies
  • 2 likes

Move playlists with facebook

PlanPremiumCountry NorwayDeviceiPhone XOperating SystemiOS 12 My Question or IssueCan one remove facebook from an account and add it to a new account, and move playlists from the old account to the new one with that method?

  • Newbie
  • Plan Premium Country  Norway Device iPhone X Operating System iOS 12   My Question or Issue Can one remove facebook from an account and add it to a new account, and move playlists...
  • Jose_M
  • Spotify Star
  • 443 Views
  • 1 replies
  • 1 likes
  • Account
    Login
  • 443 Views
  • 1 replies
  • 1 likes

Pay Pal Payment Issue

PlanPremiumCountry canada My Question or Issue My Pay Pal payment went through and I see the reciept in my Pay Pal account for Oct.15th but there is no reciept or acknowledgement in my Spotify account. I got a warning that I will loose my Premimun ac...

  • Visitor
  • Plan Premium Country  canada     My Question or Issue   My Pay Pal payment went through and I see the reciept in my Pay Pal  account for Oct.15th but there is no reci...
  • BlackPillow
  • Composer
  • 273 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 273 Views
  • 1 replies
  • 0 likes

[Account] Language and Country Settings/ Contacting Spotify

I live in Germany but I'm not a german speaker. I've been concidering for almost a year to get premium spotify but everytime I start the process I quite because the language settings are all in german for the payment process and all the promotional e...

  • Newbie
  • I live in Germany but I'm not a german speaker. I've been concidering for almost a year to get premium spotify but everytime I start the process I quite because the language settings are all in germa...
  • Maxim
  • Spotify Star
  • 253 Views
  • 1 replies
  • 0 likes
  • Account
  • 253 Views
  • 1 replies
  • 0 likes

I forgot my Spotify ID (Iphone user)

Im subscribing Spotify Premium from Indonesia. i have many spotify account and there’s always soptify premium on my bill.The real problem is I dont have any Idea which email that subscribed on spotify premium. Since i maybe use some dummy email addre...

  • Newbie
  • Im subscribing Spotify Premium from Indonesia. i have many spotify account and there’s always soptify premium on my bill. The real problem is I dont have any Idea which email that subscribed on spot...
  • BlackPillow
  • Composer
  • 250 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 250 Views
  • 3 replies
  • 0 likes

We’re having trouble updating your stats. Hang tight while we fix a problem on our end.

On Spotify Artist this text appears: We’re having trouble updating your stats. Hang tight while we fix a problem on our end.

  • Newbie
  • On Spotify Artist this text appears: We’re having trouble updating your stats.   Hang tight while we fix a problem on our end.
  • user-removed
  • Not applicable
  • 541 Views
  • 1 replies
  • 0 likes
  • Account
  • 541 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Artists stats question

Hello So from what I read the stats get updated everyday around 3PM est. I went in yesterday to check updated stats and they were updated from the weekend I assume. When I logged in this morning they were better which is awesome but I am trying to fi...

  • Casual Listener
  • Hello    So from what I read the stats get updated everyday around 3PM est. I went in yesterday to check updated stats and they were updated from the weekend I assume. When I lo...
  • Katerina
  • Spotify Legend
  • 230 Views
  • 1 replies
  • 0 likes
  • Other
  • 230 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Please help. My profile is NEVER viewable, no matter what I do :(

Hey guys. I'm really nerved. No matter what I do, my profile is NEVER viewable. Actually, it's just not existing on spotify. I created a stand-alone account, without linking it with facebook. Then I asked a friend to check my new playlist but he just...

  • Casual Listener
  • Hey guys. I'm really nerved. No matter what I do, my profile is NEVER viewable. Actually, it's just not existing on spotify. I created a stand-alone account, without linking it with facebook. Then I ...
  • Katerina
  • Spotify Legend
  • 211 Views
  • 1 replies
  • 0 likes
  • Account
  • 211 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account in use somewhere else

PlanPremiumCountry Norway My Question or Issue My account is in use somewhere else. I have tried to "log out everywhere" and changed my password, but the problem keeps occurring

  • Casual Listener
  •   Plan Premium Country  Norway   My Question or Issue  My account is in use somewhere else. I have tried to "log out everywhere" and changed my password, but the problem ke...
  • Guido
  • Spotify Legend
  • 347 Views
  • 3 replies
  • 0 likes
  • Account
  • 347 Views
  • 3 replies
  • 0 likes

Superuser Contribution 2 step authentication

Hello, today would be the second time my account gets logged into by a stranger without my consent, changed my password once again, but one thing still bothers me....Why the **bleep** doesn't Spotify have 2 step verification, I mean it's a pretty goo...

  • Regular
  • Hello, today would be the second time my account gets logged into by a stranger without my consent, changed my password once again, but one thing still bothers me.... Why the **bleep** doesn't Spoti...
  • Guido
  • Spotify Legend
  • 38517 Views
  • 5 replies
  • 182 likes
  • Account
    Login
  • 38517 Views
  • 5 replies
  • 182 likes

Superuser Contribution Old facebook email that can't be changed

PlanPremiumCountryFrance DeviceiPhone 6sOperating SystemIOS 12 My Question or IssueHey, I have a big issue on the account I created through Facebook.My Facebook account was created 10 years ago and I had a fake birth date; and since then I don't have...

  • Casual Listener
  •   Plan Premium Country France   Device iPhone 6s Operating System IOS 12   My Question or Issue Hey, I have a big issue on the account I created through Facebook. My Faceb...
  • Guido
  • Spotify Legend
  • 238 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Security
  • 238 Views
  • 3 replies
  • 0 likes

Don't remember my email/username

Hello, i have a second premium account that i've been using for months ( i stopped using this one because i wanted to remove the association with Facebook ).Hours ago i tried to get the student discount but failed because i forgot my ID; thinking tha...

  • Newbie
  • Hello,    i have a second premium account that i've been using for months ( i stopped using this one because i wanted to remove the association with Facebook ). Hours ago i tried to get ...
  • Billy-J
  • Spotify Star
  • 3131 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 3131 Views
  • 1 replies
  • 0 likes

Profile showing another person's name and picture

PlanPremiumCountryGermany Operating SystemiOS My Question or Issue Hi,Since this morning, my profile picture is someone else's, and the name also (I searched and that profile exists on facebook). Can someone help me fix this? I already logged out of ...

  • Visitor
  • Plan Premium Country Germany     Operating System iOS   My Question or Issue   Hi, Since this morning, my profile picture is someone else's, and the name also (I sea...
  • BlackPillow
  • Composer
  • 1241 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Security
  • 1241 Views
  • 1 replies
  • 1 likes

Google Music user

PlanPremiumCountry GreeceDevice(Samsung Galaxy S8+, Desktop PC)Operating System(Android Oreo, Windows 10) My Question or Issue Hello people. I am a Google Music premium user since the day it came out. I am interested in moving to Spotify because I pr...

  • Newbie
  • Plan Premium Country  Greece Device (Samsung Galaxy S8+, Desktop PC) Operating System (Android Oreo, Windows 10)   My Question or Issue  Hello people. I am a Google Musi...
  • WREATHZ
  • Regular
  • 308 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 308 Views
  • 3 replies
  • 0 likes