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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • 11146330189
  • Casual Listener
  • 222410 Views
  • 731 replies
  • 70 likes
  • Account
  • 222410 Views
  • 731 replies
  • 70 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1111547 Views
  • 118 replies
  • 106 likes
  • Account
  • 1111547 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 58711 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 58711 Views
  • 61 replies
  • 8 likes

Superuser Contribution How come i can not search my playlist on search box using the spotify web player?

My Question or IssueI cant seem to search my Playlist "Emerging stars" by Mike Ati using the web player, although i am able to search the Playlist on the downloaded spotify desktop version. Any ideas..some artist cant find it either. Plz help on how ...

  • Regular
  •     My Question or Issue I cant seem to search my Playlist "Emerging stars" by Mike Ati using the web player, although i am able to search the Playlist on the downloaded spotify desktop ...
  • Jemi
  • Spotify Legend
  • 353 Views
  • 4 replies
  • 0 likes
  • Account
  • 353 Views
  • 4 replies
  • 0 likes

Solved!! Unkown devices on Connect

PlanPremiumCountry United KingdomDeviceWindows 10 Laptop, Motorola X ForceOperating SystemAndroid 7.0, Windows 10 My Question or Issue There are two devices appearing on my Connect and I have no idea where they have come from (see attached image). I ...

  • Regular
  • Plan Premium Country  United Kingdom Device Windows 10 Laptop, Motorola X Force Operating System Android 7.0, Windows 10   My Question or Issue  There are two devices appeari...
  • furry_fish
  • Casual Listener
  • 1198 Views
  • 11 replies
  • 0 likes
  • Login
    Premium
    Security
  • 1198 Views
  • 11 replies
  • 0 likes

Solved!! Previous Songs?

PlanFreeCountry North AmericaDeviceGalaxy S7 Edge My issue is that I cant seem to replay a previous song. It really sucks because that seems like an important thing that should exist the button is there but its grayed out. Do you need a premium accou...

  • Newbie
  • Plan Free Country  North America Device Galaxy S7 Edge   My issue is that I cant seem to replay a previous song. It really sucks because that seems like an important thing that shoul...
  • Loxer
  • Spotify Star
  • 224 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 224 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Account] Editing Personal Information

PlanPremiumCountry United States of AmericaDevicePC/Samsung Galaxy S8Operating SystemWindows 10/Android 7.0 My Question or Issue I can't alter my personal information in Spotify's "Edit Profile" options. From what I've gathered this is because I logg...

  • Newbie
  •   Plan Premium Country  United States of America Device PC/Samsung Galaxy S8 Operating System Windows 10/Android 7.0   My Question or Issue  I can't alter my personal i...
  • Daisy
  • Spotify Legend
  • 158 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 158 Views
  • 1 replies
  • 0 likes

no recuerdo el correo electrónico

Le instale spotify premium a mi papa, de 9 pesos por 3 meses, ahora queremos cancelar la suscripcion, pero no recuerdo el correo que utilizamos, ni la contraseña, al momento de restablecer la contraseña, marca que la cuenta no esta asociada a ninguna...

  • Newbie
  • Le instale spotify premium a mi papa, de 9 pesos por 3 meses, ahora queremos cancelar la suscripcion, pero no recuerdo el correo que utilizamos, ni la contraseña, al momento de restablecer la contras...
  • Jose_M
  • Spotify Star
  • 4010 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 4010 Views
  • 1 replies
  • 0 likes

Someone controlling my account. Still after i changed password and logged out of all accounts.

PlanPremiumCountry United StatesDeviceDell XPS 15Operating SystemWindows 10 My Question or Issue Just a bit ago I was on my computer, not using Spotify, when suddenly a rap song just started playing on my computer. I had never heard the song so I jus...

  • Newbie
  • Plan Premium Country  United States Device Dell XPS 15 Operating System Windows 10   My Question or Issue  Just a bit ago I was on my computer, not using Spotify, when sudden...
  • MarkCole0401
  • Regular
  • 11068 Views
  • 22 replies
  • 4 likes
  • 11068 Views
  • 22 replies
  • 4 likes

Defunct Email Address - Can’t Access Password Reset

PlanPremium CountryUK Device(iPhone, Samsung) My Question or Issue Hi there I have an old with account with Spotify with what I now realise is an very old email address. The old email address is now defunct, meaning a password reset just will not wor...

  • Casual Listener
  •   Plan Premium   Country UK   Device (iPhone, Samsung)   My Question or Issue   Hi there   I have an old with account with Spotify with what I now realise ...
  • osornios
  • Spotify Star
  • 649 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 649 Views
  • 3 replies
  • 0 likes

Artist and Private Accounts

Should I merge my private account to my artist account and if so, what are the benefits of doing so? I've been seeing a lot of questions on how to merge but since I am using Distrokid it is relatively easy. I just want to know whether or not I should...

  • Casual Listener
  • Should I merge my private account to my artist account and if so, what are the benefits of doing so? I've been seeing a lot of questions on how to merge but since I am using Distrokid it is relativel...
  • Maxim
  • Spotify Star
  • 1603 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 1603 Views
  • 3 replies
  • 0 likes

Password as username

PlanPremium CountryFinland DeviceHuawei Honor 8 My Question or Issue So, I created a new account via spotify family.I started with creating a new playlist. Then I noticed that my username has changed and is now the same as my password. Help?

  • Newbie
  •     Plan Premium   Country Finland   Device Huawei Honor 8   My Question or Issue   So, I created a new account via spotify family. I started with creating...
  • Noah
  • Spotify Star
  • 845 Views
  • 1 replies
  • 1 likes
  • Account
  • 845 Views
  • 1 replies
  • 1 likes

Charts in Genres

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) Is there any plans to introduce top charts in Genres instead of by Country ?

  • Casual Listener
  • Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   Is there any plans to introduce top charts in Genres instead of by Country...
  • Noah
  • Spotify Star
  • 984 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 984 Views
  • 1 replies
  • 0 likes

I can't download songs on my family plan

PlanFamily planCountry SpainDeviceXiaomi Redmi 4 ProOperating SystemAndroid 6.0.1 My Question or Issue Why can't I download any songs?

  • Newbie
  • Plan Family plan Country  Spain Device Xiaomi Redmi 4 Pro Operating System Android 6.0.1   My Question or Issue  Why can't I download any songs?
  • Jose_M
  • Spotify Star
  • 1384 Views
  • 1 replies
  • 1 likes
  • Other
  • 1384 Views
  • 1 replies
  • 1 likes

Spotify is a thief

PlanPremiumCountryuk Device(iPhone X and IPad2 Operating SystemiOS 11 My Question or Issue i subscribed to premium as a family in good faith only to find I could not use Spotify on any of my children’s iPads. Within 5 mins of registering I cancelled ...

  • Newbie
  • Plan Premium Country uk   Device (iPhone X and IPad2   Operating System iOS 11   My Question or Issue   i subscribed to premium as a family in good faith only to find...
  • Jose_M
  • Spotify Star
  • 213 Views
  • 1 replies
  • 1 likes
  • Account
    Other
    Premium
    Security
    Subscription
  • 213 Views
  • 1 replies
  • 1 likes

Superuser Contribution Friend Feed failed to load

Since about one week now my friend feed won't load. The right sidebar shows "Hmm, the Friend Feed failed to load." followed by a button labeled "TRY AGAIN". What I tried:I already tried to disable the right sidebar and re-enable it, I also tried to s...

  • Composer
  • Since about one week now my friend feed won't load. The right sidebar shows "Hmm, the Friend Feed failed to load." followed by a button labeled "TRY AGAIN".   What I tried: I already tried to...
  • guychukili
  • Newbie
  • 14069 Views
  • 30 replies
  • 13 likes
  • Account
    Other
  • 14069 Views
  • 30 replies
  • 13 likes

Can't update location

PlanFreeCountryUnited States My Question or Issue I have moved from the UK to the US. I have been using Spotify (free) since arriving. But because I have been here for more than 14 days I have to update my location. When i try to edit my account deta...

  • Newbie
  • Plan Free Country United States   My Question or Issue  I have moved from the UK to the US. I have been using Spotify (free) since arriving. But because I have been here for more than...
  • BelP
  • Songwriter
  • 10353 Views
  • 1 replies
  • 3 likes
  • Account
  • 10353 Views
  • 1 replies
  • 3 likes

My Spotify Premium free trial wasn’t supposed to end until 09/22/18 but I got charged a day before

PlanFree/PremiumCountry: united statesOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I would like to get the $9.99 that I was charged back on my card

  • Newbie
  • Plan Free/Premium Country:  united states Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I would like to get the $9.99 that I was charge...
  • Jose_M
  • Spotify Star
  • 241 Views
  • 1 replies
  • 1 likes
  • Account
    Free
    Premium
  • 241 Views
  • 1 replies
  • 1 likes

Solved!! When posting to forum- label? tag?

When posting to the "community", i.e. the forum, you must put at least one label on the post. But then there are tags, too. What is the difference supposed to be? What, in posting to forum, is a label? A tag? Could the labels on the edit boxes be mad...

  • Casual Listener
  • When posting to the "community", i.e. the forum, you must put at least one label on the post. But then there are tags, too. What is the difference supposed to be? What, in posting to forum, is a labe...
  • Jose_M
  • Spotify Star
  • 320 Views
  • 1 replies
  • 1 likes
  • Other
  • 320 Views
  • 1 replies
  • 1 likes

language choice in belgium, does not apply to ads?

My Question or Issue how can I stop the flemish adverts? french or english is fine. I have the account details online in french, and the app in english, but keep getting flemish ads. PlanFreeCountry belgiumDevice(SamsungOperating SystemAndroid

  • Casual Listener
  • My Question or Issue  how can I stop the flemish adverts? french or english is fine. I have the account details online in french, and the app in english, but keep getting flemish ads.   ...
  • Billy-J
  • Spotify Star
  • 400 Views
  • 3 replies
  • 1 likes
  • Account
  • 400 Views
  • 3 replies
  • 1 likes

Volvo Sensus login with Facebook Account

Hi all, I've tried searching but been unable to find an answer to my issue.Plan Family PremiumCountry UK My Question or IssueI've recently got a Volvo V60 and have downloaded Spotify to the Sensus system without any issues. My problem is signing into...

  • Casual Listener
  • Hi all, I've tried searching but been unable to find an answer to my issue. Plan  Family Premium Country  UK     My Question or Issue I've recently got a Volvo V60 and hav...
  • Dony_ire
  • Casual Listener
  • 649 Views
  • 2 replies
  • 0 likes
  • Login
    Premium
  • 649 Views
  • 2 replies
  • 0 likes

Me cobraron de mas

Hola,Hace poco me toco el pago de mi cuenta , pero en mi corte de tarjeta me aparece que me estan haciendo el cobro doble vezQue solucion me pueden dar.

  • Casual Listener
  •    Hola, Hace poco me toco el pago de mi cuenta , pero en mi corte de tarjeta me aparece que me estan haciendo el cobro doble vez Que solucion me pueden dar.  
  • Jose_M
  • Spotify Star
  • 268 Views
  • 1 replies
  • 1 likes
  • Premium
  • 268 Views
  • 1 replies
  • 1 likes

Spotify thinks I’m abroad and won’t help

Spotify will not let me log in, saying that I am abroad and can’t access my account from abroad after 14 days. However I’m in Canada and haven’t left. Canada is also the country on my account settings, and that hasn’t changed either.It suddenly just ...

  • Newbie
  • Spotify will not let me log in, saying that I am abroad and can’t access my account from abroad after 14 days. However I’m in Canada and haven’t left. Canada is also the country on my account setting...
  • Jose_M
  • Spotify Star
  • 206 Views
  • 1 replies
  • 1 likes
  • Account
    Free
  • 206 Views
  • 1 replies
  • 1 likes