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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • DRAG0N
  • Casual Listener
  • 258544 Views
  • 785 replies
  • 81 likes
  • Account
  • 258544 Views
  • 785 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1127335 Views
  • 118 replies
  • 106 likes
  • Account
  • 1127335 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 70355 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 70355 Views
  • 63 replies
  • 8 likes

Solved!!Superuser Contribution Cannot change my e-mail nor my password

My Question or IssueMy first e-mail addres was from a very old unstable, unsafe e-mail service provider, which I used for registrartion to my Spotify account few years ago. I realised I should change it to my proper e-mail address, but I've forgotten...

  • Newbie
  • My Question or Issue My first e-mail addres was from a very old unstable, unsafe e-mail service provider, which I used for registrartion to my Spotify account few years ago.   I realised I sh...
  • Elena
  • Moderator
  • 150 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 150 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song is much quieter than other songs (Turncoat by Anti-flag)

Alright so, I was trying to do an Anti-flag discography run and I noticed that Turncoat is significantly quieter than their other songs and other songs not by Anti-flag themselves. It wasn't just a one time thing because I've noticed this many times ...

  • Casual Listener
  • Alright so, I was trying to do an Anti-flag discography run and I noticed that Turncoat is significantly quieter than their other songs and other songs not by Anti-flag themselves. It wasn't just a o...
  • Elena
  • Moderator
  • 101 Views
  • 1 replies
  • 0 likes
  • Other
  • 101 Views
  • 1 replies
  • 0 likes

Superuser Contribution When entering address, "Address is not valid" error occurs for every address

PlanFree (Trying to re-join Premium)CountryUSADevicePC, iPhone 7Operating SystemWindows 10, iOSMy Question or IssueWas trying to rejoin premium with a new card, but any address I put on any device or browser gave me the "Address is not valid" error. ...

  • Casual Listener
  • Plan Free (Trying to re-join Premium) Country USA Device PC, iPhone 7 Operating System Windows 10, iOS My Question or Issue Was trying to rejoin premium with a new card, but any address I pu...
  • Elena
  • Moderator
  • 1270 Views
  • 7 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 1270 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Username is a bunch of numbers & letters

PlanPremiumOperating SystemWindows 10 My Question or IssueSince a few weeks ago my username in Spotify appears only as numbers and letters instead of my facebook profile name. I can still listen to music and so but some features, like updates of the ...

  • Casual Listener
  • Plan Premium Operating System Windows 10   My Question or Issue Since a few weeks ago my username in Spotify appears only as numbers and letters instead of my facebook profile name. I can ...
  • Vasil
  • Moderator
  • 1706 Views
  • 8 replies
  • 0 likes
  • Desktop
    random
    username
  • 1706 Views
  • 8 replies
  • 0 likes

Superuser Contribution Difficulty using the app

Again and again showing try again later and songs are not opening playlist is showing empty

  • Visitor
  • Again and again showing try again later and songs are not opening playlist is showing empty  
  • OscarDC
  • Moderator
  • 128 Views
  • 1 replies
  • 0 likes
  • 128 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cobro doble a mi tarjeta de Crédito

Buen día, por favor quisiera soporte para el problema que tengo con mi cuenta de Spotify. Es la 3er vez que me cobran doble en el mismo mes en mi tarjeta de crédito por el servicio premium Familiar. No tengo iniciada sesión con otra cuenta, nadie de ...

  • Visitor
  • Buen día, por favor quisiera soporte para el problema que tengo con mi cuenta de Spotify.  Es la 3er vez que me cobran doble en el mismo mes en mi tarjeta de crédito por el servicio premiu...
  • Kiril
  • Moderator
  • 115 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 115 Views
  • 1 replies
  • 0 likes

Superuser Contribution Username turned into a number while login in with email (not Facebook)

PlanPremiumCountrySpainDeviceWindows 10 LaptopOperating System Windows 10 My Question or IssueWhen trying to log in to Spotify Web Player in a new laptop (with email, not Facebook or anything else) I couldn't remember the password, so had to recover ...

  • Visitor
  • Plan Premium Country Spain Device Windows 10 Laptop Operating System  Windows 10   My Question or Issue When trying to log in to Spotify Web Player in a new laptop (with email, no...
  • Vasil
  • Moderator
  • 103 Views
  • 1 replies
  • 0 likes
  • Account
  • 103 Views
  • 1 replies
  • 0 likes

Superuser Contribution No ads on Spotify

So I had got the free month of spotify premium this month and it ended on the 16th August. I had cancelled the subscription but I still don't seem to have ads back. Whenever I load onto the app it says to change my form of payment and to hold onto pr...

  • Visitor
  • So I had got the free month of spotify premium this month and it ended on the 16th August. I had cancelled the subscription but I still don't seem to have ads back. Whenever I load onto the app it sa...
  • Vasil
  • Moderator
  • 129 Views
  • 1 replies
  • 0 likes
  • Account
  • 129 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment failed but can't sign in to update!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy payment failed and I can no longer sign in with my email or username to update my payment ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My paym...
  • Vasil
  • Moderator
  • 118 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 118 Views
  • 1 replies
  • 0 likes

wrong premium

By mistake I paid for Premium Duo, but I do not want to use it. Is there any chance to change now the subscribe to simple Premium as earlier and get the remaining money back?

  • Newbie
  • By mistake I paid for Premium Duo, but I do not want to use it. Is there any chance to change now the subscribe to simple Premium as earlier and get the remaining money back?
  • Maxim
  • Spotify Star
  • 135 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 135 Views
  • 1 replies
  • 0 likes

Change account and keep my music

Hello,I want to change my username,and that means creating a new account, but I don’t want to lose my music. Is there any way I could store it and move it after creating the account? Any other ideas?

  • Newbie
  • Hello, I want to change my username,and that means creating a new account, but I don’t want to lose my music. Is there any way I could store it and move it after creating the account? Any other idea...
  • HgHr
  • Newbie
  • 2726 Views
  • 2 replies
  • 1 likes
  • 2726 Views
  • 2 replies
  • 1 likes

Superuser Contribution My followers got botted

PlanFreeCountryGermany My Question or Issue:A guy on discord saw my Spotify from my activity and said he will bot follow me I said I don't want it but then 30 min later I look and from 1 follower I have 339 followers.. can someone please remove them ...

  • Newbie
  •   Plan Free Country Germany   My Question or Issue: A guy on discord saw my Spotify from my activity and said he will bot follow me I said I don't want it but then 30 min later I loo...
  • Jeremy
  • Spotify
  • 273 Views
  • 3 replies
  • 0 likes
  • Account
  • 273 Views
  • 3 replies
  • 0 likes

Superuser Contribution Reverting back to a password on Spotify that I've used before

So I recently had to change my password because the app on my phone wasn't signing in for some reason (Android, Samsung Galaxy S9+). This was after the newest update, and no matter which password I typed in it gave me an error. This didn't make any s...

Spotify Technical Support.png
  • Casual Listener
  • So I recently had to change my password because the app on my phone wasn't signing in for some reason (Android, Samsung Galaxy S9+). This was after the newest update, and no matter which password I t...
  • macgiahuy111
  • Visitor
  • 4338 Views
  • 6 replies
  • 3 likes
  • Account
    Login
    Premium
  • 4338 Views
  • 6 replies
  • 3 likes

How to get block a device so it cant use spotify.

So, my bestfriend is hogging my spotify. I'm finally standing up to her since it is MY SPOTIFY and she wouldn't let me have it for the 5 MINUTE DRIVE BACK HOME. So, naturally I'm going to teach her a lesson. Problem is is that her phone is a device c...

  • Visitor
  • So, my bestfriend is hogging my spotify. I'm finally standing up to her since it is MY SPOTIFY and she wouldn't let me have it for the 5 MINUTE DRIVE BACK HOME. So, naturally I'm going to teach her a...
  • Maxim
  • Spotify Star
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Superuser Contribution Access denied for idea submissions

PlanPremiumCountryUSADeviceDesktopOperating SystemWindowsMy Question or IssueAttempting to submit and idea to 'Idea Submissions' but keep getting the following message: "Access Denied - You do not have sufficient privileges for this resource or its p...

  • Newbie
  • Plan Premium Country USA Device Desktop Operating System Windows My Question or Issue Attempting to submit and idea to 'Idea Submissions' but keep getting the following message: "Access Deni...
  • Kiril
  • Moderator
  • 138 Views
  • 1 replies
  • 1 likes
  • Account
    Other
  • 138 Views
  • 1 replies
  • 1 likes

Solved!! Family account - Can't add a new one

PlanPremiumCountryMaltaDevicePCOperating SystemWin11 My Question or IssueHi ! My GF recently moved from UAE to Malta. I'm trying to add her to my Family Plan, but despite her living under the same roof as me, it keeps saying that she's from another c...

  • Casual Listener
  • Plan Premium Country Malta Device PC Operating System Win11   My Question or Issue Hi !    My GF recently moved from UAE to Malta.  I'm trying to add her to my Family...
  • Maxim
  • Spotify Star
  • 204 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 204 Views
  • 5 replies
  • 0 likes

Problems with Registration

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI deleted my old account and now i want to make a new account with the same email but it does...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I delet...
  • Maxim
  • Spotify Star
  • 105 Views
  • 1 replies
  • 0 likes
  • Account
  • 105 Views
  • 1 replies
  • 0 likes

Solved!! No longer worth it

The app subscription via phone charged me €5 per month. It was alright paying that much to listen to music after work. Then, my card expired and now I got charged €12 per month for duo without even being asked. And the solo plan is now €10, which for...

  • Newbie
  • The app subscription via phone charged me €5 per month. It was alright paying that much to listen to music after work.   Then, my card expired and now I got charged €12 per month for duo witho...
  • Maxim
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 158 Views
  • 1 replies
  • 0 likes

link email to my account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI had two spotify accounts, one registered in the mobile number and the other in the email, I...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I had ...
  • Maxim
  • Spotify Star
  • 101 Views
  • 1 replies
  • 0 likes
  • Account
  • 101 Views
  • 1 replies
  • 0 likes

Can't connect Spotify to Discord

PlanPremiumCountryNetherlandsDevicePC and PhoneOperating SystemAndroid & Windows 11 My Question or IssueSo a few days ago my Spotify wouldn't show what I was listening to on Discord, so I removed my account off of the connections. Which I did a coupl...

  • Casual Listener
  • Plan Premium Country Netherlands Device PC and Phone Operating System Android & Windows 11   My Question or Issue So a few days ago my Spotify wouldn't show what I was listening ...
  • Maxim
  • Spotify Star
  • 805 Views
  • 3 replies
  • 1 likes
  • Account
    Login
    Other
    Premium
  • 805 Views
  • 3 replies
  • 1 likes