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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
81319 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
656137 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
737072 Views
18 replies
29 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, I've had a extra payment of £7.99 taken from my bank account this month but havent got a ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I'v...
Spotify Star
272 Views
1 replies
1 likes
I recently moved from Ireland to the US and need to cancel my Irish credit card but can't move my account so I can add my US credit card. Every other country is listed but not the US.
I recently moved from Ireland to the US and need to cancel my Irish credit card but can't move my account so I can add my US credit card. Every other country is listed but not the US.
Spotify Star
204 Views
1 replies
0 likes
i signed up for hulu via spotify. i am not a student. when i try to log in to hulu they dont give me an option to log in via spotify...only via my provider or my hulu account
i signed up for hulu via spotify. i am not a student. when i try to log in to hulu they dont give me an option to log in via spotify...only via my provider or my hulu account
Spotify Star
253 Views
1 replies
0 likes
PlanPremium FamilyCountryUSADeviceiPhones / Mac OS / WindowsOperating SystemiOS 17, Mac OS Venutra, Windows 11 My Question or IssueI just switched to premium family. My family all lives at one address, but because of living overseas, we have credit c...
Plan Premium Family Country USA Device iPhones / Mac OS / Windows Operating System iOS 17, Mac OS Venutra, Windows 11 My Question or Issue I just switched to premium family. ...
Spotify Star
332 Views
1 replies
0 likes
Estou tentando mudar minha conta para outro e-mail, mas ai diz que o e-mail ja esta em uso.Então eu tento entrar no Spotify com essa conta de e-mail que ja esta em uso, coloco pra recuperar senha, e não vai. Diz que não há conta associada a este e-ma...
Estou tentando mudar minha conta para outro e-mail, mas ai diz que o e-mail ja esta em uso. Então eu tento entrar no Spotify com essa conta de e-mail que ja esta em uso, coloco pra recuperar senha, ...
Moderator
416 Views
1 replies
0 likes
PlanPremiumCountrySouth AfricaDeviceSamsung GalaxyOperating SystemAndroid My Question or IssueI have changed cellphones. I installed spotify on new phone but now have a fee account although I am making monthly payments. I have tried logging out and b...
Plan Premium Country South Africa Device Samsung Galaxy Operating System Android My Question or Issue I have changed cellphones. I installed spotify on new phone but now have a fee a...
Regular
374 Views
1 replies
0 likes
Hi, I’m currently in the US and sharing a Spotify Duo plan with my friend. I’ll soon be relocating to a different country for work, and I’m wondering if my Spotify Premium will continue to work after the move. Do I need to update any account or plan ...
Hi, I’m currently in the US and sharing a Spotify Duo plan with my friend. I’ll soon be relocating to a different country for work, and I’m wondering if my Spotify Premium will continue to work after...
Spotify Star
425 Views
3 replies
0 likes
I get emails from Spotify, like New login to Spotify emails and, Your Spotify Premium receipt, but when I request my user data such as extended listing history I just don't get the email, Spotify isn't blocked nor is it going into any spam folder in ...
I get emails from Spotify, like New login to Spotify emails and, Your Spotify Premium receipt, but when I request my user data such as extended listing history I just don't get the email, Spotify isn...
Regular
324 Views
1 replies
1 likes
Now that Spotify has successfully been made an app in our Alexa, Rivan and Tesla we don't have enough logins under family. It's not practical to log in and out of Spotify each time you drive a car. If someone is listening in one car, it cuts off the ...
Now that Spotify has successfully been made an app in our Alexa, Rivan and Tesla we don't have enough logins under family. It's not practical to log in and out of Spotify each time you drive a ...
Spotify Star
222 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello is it possible to find out who was visiting my account and how many times ? Anna
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello i...
Spotify Star
204 Views
1 replies
0 likes
I visited another country for 4 days. Spotify changed the language and country and it’s locked in, ie it can’t be changed
I visited another country for 4 days. Spotify changed the language and country and it’s locked in, ie it can’t be changed
Spotify Star
225 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone 13, PCOperating SystemiOS 17, Windows 11 My Question or IssueHello!I requested to download my data from Spotify. As I'm sure you know, part of that process involves email verification. However, when I origi...
Plan Premium Country United States Device iPhone 13, PC Operating System iOS 17, Windows 11 My Question or Issue Hello! I requested to download my data from Spotify. As I'm sure you...
Casual Listener
709 Views
2 replies
1 likes
I understand we can only use Spotify Abroad for 14 days. However, I am a professional truck driver and I am all over the country all the time. Is there a way to remove the abroad setting so I can enjoy my playlist again? 1,230 miles without music is ...
I understand we can only use Spotify Abroad for 14 days. However, I am a professional truck driver and I am all over the country all the time. Is there a way to remove the abroad setting so I can enj...
Spotify Star
209 Views
1 replies
0 likes
PlanFreeCountryEgyptOperating System(Windows 10) My Question or IssueMy Spotify account is connected to my Google account but this account I deleted it permanently so I can't send or receive any emails.I reinstalled Spotify so I couldn't sign in agai...
Plan Free Country Egypt Operating System (Windows 10) My Question or Issue My Spotify account is connected to my Google account but this account I deleted it permanently so I can't sen...
Moderator
245 Views
1 replies
0 likes
During the account deletion process, there is a message that states 'username cannot be used again'.I assumed that 'username' refers to the string provided by Spotify.However, the account deletion process displays my display name as the username.This...
During the account deletion process, there is a message that states 'username cannot be used again'. I assumed that 'username' refers to the string provided by Spotify. However, the account deletio...
Spotify Star
578 Views
1 replies
0 likes
My daughter has broken her ipod touch. I am trying to access her account, but can't find the login and the account does not seem to be associated with her email. As the Plan Manager, how do I switch to her account with all her saved library/songs, OR...
My daughter has broken her ipod touch. I am trying to access her account, but can't find the login and the account does not seem to be associated with her email. As the Plan Manager, how do I switc...
Spotify Star
430 Views
1 replies
0 likes
If I leave the account logged in to play music others may alter my playlists and account details. How can I prevent this
If I leave the account logged in to play music others may alter my playlists and account details. How can I prevent this
Spotify Star
289 Views
2 replies
0 likes
What is going on here with the notifications? I assume this is account related.The screenshot shows that all of these notifications for the years badges earned were all granted. at the same time.
What is going on here with the notifications? I assume this is account related. The screenshot shows that all of these notifications for the years badges earned were all granted. at th...
Spotify Star
350 Views
3 replies
0 likes
We have multiple podcasts published and we are seeing that Spotify is not ingesting all episodes. This is the same issue as https://community.spotify.com/t5/Ongoing-Issues/Downtime-11-10-Missing-podcast-episodes-on-Spotify/idi-p/6429909 which says it...
We have multiple podcasts published and we are seeing that Spotify is not ingesting all episodes. This is the same issue as https://community.spotify.com/t5/Ongoing-Issues/Downtime-11-10-Missing...
Spotify Star
689 Views
1 replies
0 likes
I am from South Africa but working in Sicily right now. Spotify has stopped working because my location is different, but it does not offer Sicily as an option of location, so I do not know what to do to fix it. Who do I speak to?
I am from South Africa but working in Sicily right now. Spotify has stopped working because my location is different, but it does not offer Sicily as an option of location, so I do not know what to ...
Spotify Star
202 Views
1 replies
0 likes
