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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83553 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104727 Views
10 replies
3 likes
Plan: Premium IndividualCountry: USA (card purchased in USA) DeviceDoesn't honor gift card even when entering from Spotify.com/redeem on different devices (iPhone, PC, Macbook) My Question or IssueFollowed directions on the gift card. Read the troubl...
Plan: Premium Individual Country: USA (card purchased in USA) Device Doesn't honor gift card even when entering from Spotify.com/redeem on different devices (iPhone, PC,...
Newbie
6270 Views
13 replies
4 likes
I recently made an account using my student outlook given by miami dade county public schools and it looks like they’ve blocked spotify and I can’t log in anymore. I have my card there because I have premium and I don’t want to be making payments wit...
I recently made an account using my student outlook given by miami dade county public schools and it looks like they’ve blocked spotify and I can’t log in anymore. I have my card there because I have...
Spotify Star
654 Views
1 replies
0 likes
i have come across an issue where i don’t have my spotify password saved to my phone as it got wiped and i cannot change it because my email has been wiped aswellthis is an issue as i want to cancel my free premium trial before any money goes out of ...
i have come across an issue where i don’t have my spotify password saved to my phone as it got wiped and i cannot change it because my email has been wiped aswell this is an issue as i want to cance...
Spotify Star
769 Views
1 replies
0 likes
We received notification that Spotify for Podcasters was being transferred to a Spotify account. No problem! While successfully being able to login once to the normal Spotify login portal, now we are stuck in a vicious loop of not being able to login...
We received notification that Spotify for Podcasters was being transferred to a Spotify account. No problem! While successfully being able to login once to the normal Spotify login portal, now we are...
Visitor
1756 Views
6 replies
0 likes
Hi,As an artist, I have my artist profile on Spotify for Artists.With the same e-mail address, I have also the listener profile, but I don't need it. How can I delete the listener profile ?Is it possible to delete it and have only the artist one ? Th...
Hi, As an artist, I have my artist profile on Spotify for Artists. With the same e-mail address, I have also the listener profile, but I don't need it. How can I delete the listener profil...
Moderator
685 Views
3 replies
1 likes
My Spotify account is connected to Google but when im trying to Connect it says “email and password is incorrect”. I was connected on the App but it disconnected me and now i use another mail and my account is still there with my playlists. What Can ...
My Spotify account is connected to Google but when im trying to Connect it says “email and password is incorrect”. I was connected on the App but it disconnected me and now i use another mail and my ...
Visitor
10214 Views
7 replies
1 likes
PlanPremiumCountryUnited StatesDeviceiPhone 14 ProOperating SystemiOS 18.1.1Question or IssueI want to change my country from US to India. I created my Spotify account when I was living in the US, however, I don't live there anymore, so I don't want ...
Plan Premium Country United States Device iPhone 14 Pro Operating System iOS 18.1.1 Question or Issue I want to change my country from US to India. I created my Spotify account when I was li...
Spotify Star
274 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPad 8th GenerationOperating SystemiOS 17.7.2 For some context, I have spotify on my iPhone and iPad, my phone’s account has premium, and my tablet doesn’t, and yesterday, before I added my phone account to my tablet’s spot...
Plan Premium Country USA Device iPad 8th Generation Operating System iOS 17.7.2 For some context, I have spotify on my iPhone and iPad, my phone’s account has premium, and my tablet d...
Casual Listener
905 Views
3 replies
0 likes
Hello. I have a verified Spotify artist account. On the website in my Audience section it shows me "65 followers" when the "All time" is checked. However, I was just on the regular Spotify app, and I noticed it appears I may have two accounts? Two di...
Hello. I have a verified Spotify artist account. On the website in my Audience section it shows me "65 followers" when the "All time" is checked. However, I was just on the regular Spotify app...
Casual Listener
23048 Views
9 replies
0 likes
Hi, I'm having a similar problem. spotify used to run well on my mobile, but then it started to behave in a weird way, like not playing my downloads any more and showing a different user name than mine, so I reinstalled the application. Now it won't ...
Hi, I'm having a similar problem. spotify used to run well on my mobile, but then it started to behave in a weird way, like not playing my downloads any more and showing a different user name than mi...
Moderator
372 Views
1 replies
0 likes
Started Spotify on PSN. I want to upgrade but its only possible on the website and not from app in PSN. Now I want to use that exact account on Android. I installed the app on Android, I used the email adress from PSN, but the account is new and not ...
Started Spotify on PSN. I want to upgrade but its only possible on the website and not from app in PSN. Now I want to use that exact account on Android. I installed the app on Android, I used the ema...
Spotify Star
238 Views
1 replies
0 likes
CountryItalyDevicedekstop, chrome web browserOperating SystemWindows 10My Question or IssueA few months ago Ii tried to install spotify with dekstop installer, but I had a problem with the firewall of the antivirus, i tried to turn it off and loggin,...
Country Italy Device dekstop, chrome web browser Operating System Windows 10 My Question or Issue A few months ago Ii tried to install spotify with dekstop installer, but I had a problem with ...
Visitor
11305 Views
18 replies
0 likes
I had my original south African account but then went to USA for seasonal work and got a American number, created a new account with same email thinking that it would link them but never did.Now I'm in new zealand permanently with a new phone, I have...
I had my original south African account but then went to USA for seasonal work and got a American number, created a new account with same email thinking that it would link them but never did. Now I'...
Spotify Star
209 Views
1 replies
0 likes
12 months cooling period
12 months cooling period
Spotify Star
178 Views
1 replies
0 likes
PlanPremium DuoCountryUSDeviceiPhone My Question or IssueI have been messaging with the chat support and email support about this issue but i’m curious to see if it’s happened to anybody else/what the resolution was. I am the primary account with pre...
Plan Premium Duo Country US Device iPhone My Question or Issue I have been messaging with the chat support and email support about this issue but i’m curious to see if it’s hap...
Newbie
1145 Views
2 replies
1 likes
PlanFreeCountryDenmarkDeviceSGS10S and PCOperating SystemAndroid 12/Windows 10 (22H2 - 19045.4412) My Question or IssueIssue:Can't login to my account.Trying to login via email/pw = "this email and password combination is incorrect".Trying to login v...
Plan Free Country Denmark Device SGS10S and PC Operating System Android 12/Windows 10 (22H2 - 19045.4412) My Question or Issue Issue: Can't login to my account. Trying to login v...
Visitor
481 Views
2 replies
0 likes
Hola a tod@s Tengo un tema con mi cuenta para descargar musica en mis dispositivos, dice que no se puede porque excedí el límite permitido.... Pero al entrar a la cuenta no se tiene dispositivos activos.. Solamente cuento 3 dispositivos activos de 5 ...
Hola a tod@s Tengo un tema con mi cuenta para descargar musica en mis dispositivos, dice que no se puede porque excedí el límite permitido.... Pero al entrar a la cuenta no se tiene disposit...
Spotify Star
2179 Views
3 replies
0 likes
Hi,I would like to remove someone from my family plan however when I go to manage the family plan (I am the administrator) the only option I get is to change the family member. I don't want anyone on my plan anymore. Help!Thanks!B
Hi, I would like to remove someone from my family plan however when I go to manage the family plan (I am the administrator) the only option I get is to change the family member. I don't want anyone ...
Visitor
15297 Views
11 replies
0 likes
I have no option to manually sort playlists, only the five(Alphabetical, creator, Recently played, Recently added and most recent)This is across all mobile devices(iOS both ipad/phone and main android phone)This used to be a feature, i have friends w...
I have no option to manually sort playlists, only the five(Alphabetical, creator, Recently played, Recently added and most recent) This is across all mobile devices(iOS both ipad/phone and main andr...
Visitor
1105 Views
7 replies
0 likes
5 days my Spotify Premium Family subscription was canceled without any notification to me. I logged in and signed up for the plan again with a different credit card (just in case it was a card issue). Everything worked great and I got all of the memb...
5 days my Spotify Premium Family subscription was canceled without any notification to me. I logged in and signed up for the plan again with a different credit card (just in case it was a card issue)...
Not applicable
1563 Views
3 replies
0 likes
