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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alberez57
  • Visitor
  • 170598 Views
  • 695 replies
  • 57 likes
  • Account
  • 170598 Views
  • 695 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1089845 Views
  • 118 replies
  • 104 likes
  • Account
  • 1089845 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 51830 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51830 Views
  • 58 replies
  • 8 likes

account connexion

Premium FamilyCountryBelgium Device(iPhone Operating SystemWindows 10 My Question or Issue Hello,I have a spotify premium account and each person in my account can log in with their email addresses but I am forced to login with a username and not pos...

  • Casual Listener
  • Premium Family Country Belgium   Device (iPhone 😎 Operating System Windows 10   My Question or Issue   Hello, I have a spotify premium account and each person in my ac...
  • davidcampagnolo
  • Casual Listener
  • 186 Views
  • 2 replies
  • 0 likes
  • Account
  • 186 Views
  • 2 replies
  • 0 likes

Solved!! How to change credit card number for auto renewal

Hi - I'm trying to change the CC number for auto renewing purposes. When I go to the 'subscription' tab - all I see is: Spotify PremiumYour plan will automatically renew on 12/31/18 and you'll be charged 9.99 CAD. When I click the change/cancel butto...

  • Casual Listener
  • Hi - I'm trying to change the CC number for auto renewing purposes. When I go to the 'subscription' tab - all I see is:   Spotify Premium Your plan will automatically renew on 12/31/18 and yo...
  • talia_designs
  • Casual Listener
  • 1284 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 1284 Views
  • 5 replies
  • 0 likes

Change email address

PlanStudent PremiumCountry GrecceDevice(iPhone 7)Operating System(iOS 11) My Question or Issue Hi, I have my spotify account connected with facebook but recently I changed my email address on facebook, so is there a way to change the email on spotify...

  • Visitor
  • Plan Student Premium Country  Grecce Device (iPhone 7) Operating System (iOS 11)   My Question or Issue  Hi, I have my spotify account connected with facebook but recently I ...
  • Billy-J
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 193 Views
  • 1 replies
  • 0 likes

Solved!! Account got hacked (?)

PlanPremiumCountry PhilippinesDeviceSamsung J7 PrimeOperating SystemAndroid Marshmallow My Question or Issue So as I was listening to some music as usual, a unfamilliar device suddenly "invaded" and changed the music to an unfamilliar song and it mad...

  • Casual Listener
  • Plan Premium Country  Philippines Device Samsung J7 Prime Operating System Android Marshmallow   My Question or Issue   So as I was listening to some music as usual, a unfami...
  • Billy-J
  • Spotify Star
  • 1245 Views
  • 3 replies
  • 0 likes
  • Security
  • 1245 Views
  • 3 replies
  • 0 likes

Account hacked multiple times

PlanPremiumCountry FranceOperating SystemAndroid My Question or Issue Hello,I have a major problem with the security of my password of my Spotify account. Someone has hijacked my account 3 times during this month. Everytime I am being hacked, I am co...

  • Visitor
  •   Plan Premium Country  France Operating System Android   My Question or Issue  Hello, I have a major problem with the security of my password of my Spotify account. Som...
  • Billy-J
  • Spotify Star
  • 1326 Views
  • 7 replies
  • 2 likes
  • Account
  • 1326 Views
  • 7 replies
  • 2 likes

Facebook canceled, need to access account

Does anyone know how to log into your account if you deleted your facebook profile and used that to log into Spotify?

  • Newbie
  • Does anyone know how to log into your account if you deleted your facebook profile and used that to log into Spotify?
  • user-removed
  • Not applicable
  • 154 Views
  • 1 replies
  • 0 likes
  • Account
  • 154 Views
  • 1 replies
  • 0 likes

Following list

When I check my following list it doesn’t show the entire list of people I’m following. There are some artists I know for sure that I am following (some examples being Arethra Franklin and The Cranberries) but they don’t show up on my following list....

  • Casual Listener
  • When I check my following list it doesn’t show the entire list of people I’m following. There are some artists I know for sure that I am following (some examples being Arethra Franklin and The Cranbe...
  • JerryRhymefeld
  • Casual Listener
  • 408 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 408 Views
  • 1 replies
  • 0 likes

Forgot my username and email

PlanPremiumCountry United StatesDeviceiPhone 7+ My Question or Issue Hi, I tried emailing but I got an email back directing me here.So, basically, I got logged out of Spotify and I don’t remember the email or the username associating it. I’ve tried a...

  • Casual Listener
  •   Plan Premium Country  United States Device iPhone 7+   My Question or Issue   Hi, I tried emailing but I got an email back directing me here. So, basically, I got log...
  • seaoux
  • Casual Listener
  • 269 Views
  • 2 replies
  • 0 likes
  • Premium
  • 269 Views
  • 2 replies
  • 0 likes

Cant see my premium account

For some reason my Spotify account logged out and when I try to login again my premium account wasn’t there ! I have tried with the 3 only options I could ever do it ... my email ,user name shaennymedeirosand Facebook , none os this 3 had the perimia...

  • Visitor
  • For some reason my Spotify account logged out and when I try to login again my premium account wasn’t there ! I have tried with the 3 only options I could ever do it ... my email , user name shaen...
  • jsannn
  • Community Legend
  • 202 Views
  • 1 replies
  • 0 likes
  • Account
  • 202 Views
  • 1 replies
  • 0 likes

Problemi with spotify account associate with credit card

i all, I have a problem with the spotify account associated with my credit card(probably done by one of my sons ), I have received the recursive payment from Spotify but I don't know the related account, is there a way to retrieve the account from a ...

  • Newbie
  • i all, I have a problem with the spotify account associated with my credit card(probably done by one of my sons 😑 ), I have received the recursive payment from Spotify but I don't know the related ...
  • Billy-J
  • Spotify Star
  • 229 Views
  • 1 replies
  • 0 likes
  • Account
  • 229 Views
  • 1 replies
  • 0 likes

Solved!! Problems with account cancellation

PlanPremiumCountry ItalyDeviceNotebook AsusOperating SystemWindows 10 My Question or Issue Good evening, today I signed the 60 day free premium subscription with an account that I realized then that it was connected to Facebook, I wanted to cancel my...

  • Regular
  • Plan Premium Country  Italy Device Notebook Asus Operating System Windows 10   My Question or Issue   Good evening, today I signed the 60 day free premium subscription with ...
  • Billy-J
  • Spotify Star
  • 421 Views
  • 9 replies
  • 0 likes
  • Account
    Other
  • 421 Views
  • 9 replies
  • 0 likes

Can't get into my account

My Question or Issue isI'm not able to get into the account that I have premium on I forgot the password and when I try to retrieve it, it says I don't have an email connected to that account so I can't get the url to change my password. I don't feel...

  • Casual Listener
  • My Question or Issue is I'm not able to get into the account that I have premium on I forgot the password and when I try to retrieve it, it says I don't have an email connected to that account so I ...
  • Billy-J
  • Spotify Star
  • 426 Views
  • 3 replies
  • 0 likes
  • Account
  • 426 Views
  • 3 replies
  • 0 likes

Not recieving invite email

PlanPremium for familyCountry DKDeviceAllOperating SystemAll My Question or Issue I resently changed My account from premium to Family, and All is good at My end. However when i try to send an invite to My girlfriend, shes not recieving the invite ma...

  • Casual Listener
  • Plan Premium for family Country  DK Device All Operating System All   My Question or Issue  I resently changed My account from premium to Family, and All is good at My end. H...
  • Zanki
  • Casual Listener
  • 267 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 267 Views
  • 4 replies
  • 0 likes

dear spotify, please allow us to change our usernames :(

my username is literally dumbjoduck which i thought was cute back in 2014 ;-; now that i'm kind of getting into trying to promote my playlists, i can't be more frustrated because of how childish it sounds. i'm even embarrassed to share my playlists w...

  • Visitor
  • my username is literally dumbjoduck which i thought was cute back in 2014 ;-; now that i'm kind of getting into trying to promote my playlists, i can't be more frustrated because of how childish it s...
  • IguanaSetup
  • Community Legend
  • 607 Views
  • 2 replies
  • 1 likes
  • let us change our usernames!
  • 607 Views
  • 2 replies
  • 1 likes

My Account Hacked and All of My Songs Deleted.

PlanPremiumCountry TurkeyDevice(iPhone X)Operating System(iOS 11.) My Question or Issue Hello, I really need help guys I’ve been going crazy since yesterday.. Last day, When I tried to login my account it’s said that my account was running on a PS4 a...

  • Newbie
  • Plan Premium Country  Turkey Device (iPhone X) Operating System (iOS 11.)   My Question or Issue   Hello, I really need help guys I’ve been going crazy since yesterday..&nbs...
  • Maxim
  • Spotify Star
  • 298 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 298 Views
  • 1 replies
  • 0 likes

Solved!! Concurrent devices supported in Premium?

Hi, how many devices can I play music through concurrently with a premium account?

  • Newbie
  •   Hi, how many devices can I play music through concurrently with a premium account?
  • Nico
  • Community Legend
  • 912 Views
  • 1 replies
  • 0 likes
  • Premium
  • 912 Views
  • 1 replies
  • 0 likes

Dont have access to original email and dont have facebook

Premium userUnited States (oregon) I have been a Spotify premium member for sometime. However, I have sold my business and lost access to my original email (it is no longer even an email anymore) and when I got a new phone it requires my information....

  • Newbie
  • Premium user United States (oregon)   I have been a Spotify premium member for sometime. However, I have sold my business and lost access to my original email (it is no longer even an email a...
  • Loxer
  • Spotify Star
  • 356 Views
  • 1 replies
  • 0 likes
  • Account
  • 356 Views
  • 1 replies
  • 0 likes

Cannot access account on mobile only

PlanPremiumCountry USADevice(motorola g6)Operating System(andriod 8.x)My Question or Issue My account thinks the password is incorrect when I log into spotify from mobile. I tried to use the password reset and upon accessing the account all of my inf...

  • Casual Listener
  • Plan Premium Country  USA Device (motorola g6) Operating System (andriod 8.x) My Question or Issue  My account thinks the password is incorrect when I log into spotify from mobile....
  • Nico
  • Community Legend
  • 172 Views
  • 2 replies
  • 0 likes
  • Account
  • 172 Views
  • 2 replies
  • 0 likes

regarding usernames

Premium, US I was wondering if it is still impossible to change your user, and if so is there a way to move all playlists over to another account?

  • Newbie
  •   Premium, US    I was wondering if it is still impossible to change your user, and if so is there a way to move all playlists over to another account?    
  • Billy-J
  • Spotify Star
  • 173 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 173 Views
  • 1 replies
  • 0 likes

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