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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

293526 Views

529 replies

34 likes

Account
Free
  • 293526 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13728 Views

6 replies

11 likes

Security
  • 13728 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

541833 Views

990 replies

115 likes

Account
  • 541833 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129746 Views

74 replies

12 likes

Account
Login
Premium
  • 129746 Views
  • 74 replies
  • 12 likes

This account was created without my permission.

I came to create an account just to see what music is available. Turns out spotify made this account without my permission with my facebook account without my knowledge (which i dont use). It also used my email address. It's super creepy, and i would...

Visitor

I came to create an account just to see what music is available. Turns out spotify made this account without my permission with my facebook account without my knowledge (which i dont use). It also us...

Luan

Spotify Star

1318 Views

1 replies

0 likes

Account
Login
Other
Security
  • 1318 Views
  • 1 replies
  • 0 likes

Superuser Contribution Someone's been using my account

Last week I noticed on my Last.fm page that some weird songs had been listened to, and being that I have both accounts sync'd up . It seemed rather weird so I changed passwords and nothign happened for like a week... untill today. In the morning I sa...

Regular

Last week I noticed on my Last.fm page that some weird songs had been listened to, and being that I have both accounts sync'd up . It seemed rather weird so I changed passwords and nothign happened f...

Tommy_gun23

Casual Listener

1716 Views

10 replies

1 likes

Account
Security
Subscription
  • 1716 Views
  • 10 replies
  • 1 likes

LOST EVERYTHING NEW ACCOUNT

PlanPREMIUMDEVICE Iphone, TV, Playstation Hi all,i've a big problem to solve, i've use in the last month a premium account throgh a card bought at mediamarkt (the card that gives you 6month of premium).Today i've create a new account with the same em...

Visitor

Plan PREMIUM DEVICE  Iphone, TV, Playstation   Hi all, i've a big problem to solve, i've use in the last month a premium account throgh a card bought at mediamarkt (the card that give...

Billy-J

Spotify Star

715 Views

1 replies

0 likes

Account
Other
Premium
Subscription
  • 715 Views
  • 1 replies
  • 0 likes

Unable to Delete my Account?

PlanWas premium, now freeCountrycanadaDevicelaptop (unsure what kind)Operating Systemwindows 10My Question or IssueSo ive been trying to delete my account for about an hour now, I'm not leaving for good just looking to make a new one. Ive been throug...

Visitor

  Plan Was premium, now free Country canada Device laptop (unsure what kind) Operating System windows 10 My Question or Issue So ive been trying to delete my account for about an hour ...

Jose_M

Spotify Star

839 Views

1 replies

0 likes

Account
  • 839 Views
  • 1 replies
  • 0 likes

Superuser Contribution Entered Incorrect Address Setting Up Family Plan

Hi all, I just upgraded to a family account, and as I hit enter I realised I had put the wrong house number in the address used to confirm we live in the same place (380 instead of 308).Under 'Account Settings' I only see my postcode. How can I chang...

Newbie

Hi all,   I just upgraded to a family account, and as I hit enter I realised I had put the wrong house number in the address used to confirm we live in the same place (380 instead of 308). ...

muratakkuyu

Casual Listener

1881 Views

3 replies

0 likes

  • 1881 Views
  • 3 replies
  • 0 likes

Delete an Account I no longer have access to.

I have an account that I used to use but I changed to a new account with a new email and started using premium. I no longer can access the email of the old account so how do I go about deleting it? ThanksAbbey

Casual Listener

I have an account that I used to use but I changed to a new account with a new email and started using premium. I no longer can access the email of the old account so how do I go about deleting it? ...

Billy-J

Spotify Star

732 Views

1 replies

0 likes

Account
Free
Login
  • 732 Views
  • 1 replies
  • 0 likes

Solved!! Playlists are missing

PlanPremiumCountrySwedenDevicePC, iPhone 7 Operating SystemWindows 10 My Question or IssueWhen I opened Spotify today on my computer I saw that most of my playlists were missing. Some playlists that earlier were sorted into folders are now placed in ...

Casual Listener

Plan Premium Country Sweden Device PC, iPhone 7  Operating System Windows 10   My Question or Issue When I opened Spotify today on my computer I saw that most of my playlists were...

ListenToGlobal

Composer

1162 Views

2 replies

0 likes

Account
  • 1162 Views
  • 2 replies
  • 0 likes

Superuser Contribution lost access to my account

i was suddenly logged out from my account from all devices and i don't have control under my old e-mail adress, which is connected to my account. is there any option now to get back my account?

Visitor

i was suddenly logged out from my account from all devices and i don't have control under my old e-mail adress, which is connected to my account. is there any option now to get back my account?

Peter

Spotify Legend

663 Views

2 replies

0 likes

Account
Premium
  • 663 Views
  • 2 replies
  • 0 likes

Superuser Contribution Alter Account Made with Facebook

I originaly made my account with Facebook with a Family Plan, but several months ago I deleted my Facebook and just kept using Spotify as it was. But I now have a random number as my ID and can't chenage my email nor any other information. Is there a...

Visitor

I originaly made my account with Facebook with a Family Plan, but several months ago I deleted my Facebook and just kept using Spotify as it was. But I now have a random number as my ID and can't che...

Peter

Spotify Legend

861 Views

2 replies

0 likes

Account
Login
Premium
Subscription
  • 861 Views
  • 2 replies
  • 0 likes

Superuser Contribution [All Platforms][Playlists] Bring Back Editing Playlists

Sorry if I’m not posting this in the right place, I’m new to this. Please bring back the ability to edit the order of songs in a playlist (I currently don’t have this feature on my iPhone or iPad but haven’t checked if I can still do it on desktop, s...

Casual Listener

Sorry if I’m not posting this in the right place, I’m new to this.   Please bring back the ability to edit the order of songs in a playlist (I currently don’t have this feature on my iPhone or...

Katerina

Spotify Legend

793 Views

1 replies

1 likes

All Platforms
Playlists
  • 793 Views
  • 1 replies
  • 1 likes

Solved!! Nike Run Club cannot connect to Spotify premium

PlanPremiumCountry CanadaDeviceiPhone 7Operating SystemiOS 12.1.4 cannot connect to Spotify premium from Nike Running app 5.21.2 when connecting all I get is it sitting there spinning.

Regular

Plan Premium Country  Canada Device iPhone 7 Operating System iOS 12.1.4   cannot connect to Spotify premium from Nike Running app 5.21.2   when connecting all I get is it s...

Ljw603

Casual Listener

29971 Views

14 replies

3 likes

Other
  • 29971 Views
  • 14 replies
  • 3 likes

Looking for a spotify-account, which played specific songs to a specific time. It's about love

Hello guys,the weekend i was on the feel festival at Bergheider See in Germany. On my way with the train there was a group of 3 or 4 woman. They heared loud music and on my question, if they play via spotify, they sayed yes.Now i met one of these wom...

Visitor

Hello guys, the weekend i was on the feel festival at Bergheider See in Germany. On my way with the train there was a group of 3 or 4 woman. They heared loud music and on my question, if they play v...

Luan

Spotify Star

665 Views

1 replies

0 likes

Account
  • 665 Views
  • 1 replies
  • 0 likes

Find my email address

I have another spotify account with username yy. However, I forget the email address i used for logging two months ago. Currently I need to find it back for deactiavte the premium account. Please advice where can get the support for this.

Visitor

I have another spotify account with username yy. However, I forget the email address i used for logging two months ago. Currently I need to find it back for deactiavte the premium account. Please adv...

Billy-J

Spotify Star

1345 Views

7 replies

0 likes

Account
  • 1345 Views
  • 7 replies
  • 0 likes

Password

Hi everyoneI need to reset my password as i can't access my account with the current one but my email address has changed. the old email address is not active any longer.As i can not access my account I can not do anything. thank you, hope there is a...

Newbie

Hi everyone I need to reset my password as i can't access my account with the current one but my email address has changed. the old email address is not active any longer. As i can not access my ac...

Billy-J

Spotify Star

457 Views

1 replies

0 likes

Login
  • 457 Views
  • 1 replies
  • 0 likes

LOST MY LIBRARY after re-downloading the app because downloaded songs weren't playing offline

spotify premium, USAiphone 8, iOS 12.3.1 I have songs and albums that have been downloaded on my iphone 6 for ages that always worked when I put my phone on airplane mode or turned my spotify to offline mode. But now after the 2019 update only about ...

Casual Listener

spotify premium, USA iphone 8, iOS 12.3.1   I have songs and albums that have been downloaded on my iphone 6 for ages that always worked  when I put my phone on airplane mode or tur...

maxkmoseley

Casual Listener

809 Views

1 replies

0 likes

Account
Login
Other
Premium
  • 809 Views
  • 1 replies
  • 0 likes

Forgot everything

PlanPremiumCountryThe Netherlands My Question or IssueI have a free account that is linked to my email and facebook. However, I also have a premium account but I forgot my password and to which email it is linked. I only use 1 email and I only receiv...

Visitor

Plan Premium Country The Netherlands     My Question or Issue I have  a free account that is linked to my email and facebook. However, I also have a premium account but I forgot...

Billy-J

Spotify Star

523 Views

1 replies

0 likes

Login
Other
  • 523 Views
  • 1 replies
  • 0 likes

Cant log in after password reset

PlanPremiumCountryCanadaDeviceiPhone 6sOperating SystemIOS 10 My Question or IssueI received an email this morning that I need to reset my password and I was signed out of my account. I reset my password, but I still can’t sign into my account. I ent...

Visitor

Plan Premium Country Canada Device iPhone 6s Operating System IOS 10   My Question or Issue I received an email this morning that I need to reset my password and I was signed out of my...

Billy-J

Spotify Star

394 Views

1 replies

0 likes

Login
  • 394 Views
  • 1 replies
  • 0 likes

Can't connect to the account (Android)

Hi,I was previously connected on a spotify account on my smartphone that wasn't mine. I bought Spotify Premium on that account (I will pay every month with an automatic payment) and then logged out. The problem is, I would like to cancel my subscript...

Casual Listener

Hi, I was previously connected on a spotify account on my smartphone that wasn't mine. I bought Spotify Premium on that account (I will pay every month with an automatic payment) and then logged out...

Jose_M

Spotify Star

403 Views

1 replies

1 likes

Account
Login
Premium
Subscription
  • 403 Views
  • 1 replies
  • 1 likes

Will Deactivating Facebook Delete Spotify?

PlanPremium (Student)CountryUSADeviceMacbook Pro 2013Operating SystemMac Mojave My Question or IssueLong ago I created my Spotify account via Facebook because that used to be the only way you could access Spotfiy. Now, if I were to delete my Facebook...

Visitor

Plan Premium (Student) Country USA Device Macbook Pro 2013 Operating System Mac Mojave   My Question or Issue Long ago I created my Spotify account via Facebook because that used to be...

Billy-J

Spotify Star

370 Views

1 replies

0 likes

Account
Premium
Subscription
  • 370 Views
  • 1 replies
  • 0 likes

Spotify stopped sending me emails about new releases from artists I follow

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Roadie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

950 Views

2 replies

0 likes

Account
Free
Subscription
  • 950 Views
  • 2 replies
  • 0 likes