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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2889 Views
  • 0 replies
  • 8 likes
  • Security
  • 2889 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 455382 Views
  • 973 replies
  • 109 likes
  • Account
  • 455382 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1201905 Views
  • 119 replies
  • 116 likes
  • Account
  • 1201905 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110192 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110192 Views
  • 72 replies
  • 12 likes

Disabled Facebook and lost username

PlanPremium Operating SystemWindows 10 My Question or IssueI disabled Facebook for a while, so Spotify thought I "deleted" it and randomized my username. I logged back into Facebook but my Facebook account isn't linked anymore, I tried going to setti...

  • Newbie
  • Plan Premium   Operating System Windows 10   My Question or Issue I disabled Facebook for a while, so Spotify thought I "deleted" it and randomized my username. I logged back into Fa...
  • A_Musicophile
  • Community Legend
  • 594 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 594 Views
  • 1 replies
  • 0 likes

Remove Favourite artists after Hacked Account is Recovered

Plan PremiumCountryUKDeviceiPhone Operating System My Question or IssueMy account was hacked and recovered however how do remove the favourite artists and recommandations of the hackers music choice from my account ?? Its incredibly annoying to be re...

  • Visitor
  • Plan Premium Country UK Device iPhone  Operating System     My Question or Issue My account was hacked and recovered however how do remove the favourite artists and rec...
  • Jᴀᴄᴋ
  • Roadie
  • 1627 Views
  • 4 replies
  • 2 likes
  • Account
    Premium
  • 1627 Views
  • 4 replies
  • 2 likes

Japanese text romanized help

I love listening to Japanese musics, but one thing that annoys me is that all the Japanese songs' titles are romanlized as you can see from the attachments. Although this is not a huge problem, I am still hoping to find a solution. BTW both my phone ...

  • Newbie
  • I love listening to Japanese musics, but one thing that annoys me is that all the Japanese songs' titles are romanlized as you can see from the attachments. Although this is not a huge problem, I am ...
  • OneByBoo
  • Roadie
  • 763 Views
  • 1 replies
  • 1 likes
  • Other
  • 763 Views
  • 1 replies
  • 1 likes

Can't change my country

PlanFreeCountryIndiaDeviceLenovo A5000Operating System(Android 5.0. 2) My Question or IssueI tried to login into my account but an error popped up saying you can only use sportify abroad for 14 day and have to update my location so I login using web ...

  • Newbie
  • Plan Free Country India Device Lenovo A5000 Operating System (Android 5.0. 2)   My Question or Issue I tried to login into my account but an error popped up saying you can only use spo...
  • OneByBoo
  • Roadie
  • 579 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 579 Views
  • 1 replies
  • 0 likes

Playlist disappeared and new songs appeared as last played

PlanPremiumCountryUkDeviceipone x My Question or IssueMy playlist has completely been deleted and it show a different playlist and also shows recently played songs which are not mine. Can this be looked into and fixed?

  • Newbie
  •   Plan Premium Country Uk Device ipone x   My Question or Issue My playlist has completely been deleted and it show a different playlist and also shows recently played songs which ...
  • A_Musicophile
  • Community Legend
  • 613 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Security
  • 613 Views
  • 3 replies
  • 0 likes

Solved!! I'm student but still paying €10.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Luan
  • Spotify Star
  • 515 Views
  • 3 replies
  • 0 likes
  • Account
  • 515 Views
  • 3 replies
  • 0 likes

Solved!! Can’t reset password, email address no longer in use

I logged out to set my mom up with her own account. After trying to sign back in I was rejected because of a wrong password. The email associated with my account is an old school email that’s no longer in use so I can’t do anything. What should I do?

  • Newbie
  • I logged out to set my mom up with her own account. After trying to sign back in I was rejected because of a wrong password. The email associated with my account is an old school email that’s no long...
  • Luan
  • Spotify Star
  • 831 Views
  • 1 replies
  • 0 likes
  • Account
  • 831 Views
  • 1 replies
  • 0 likes

Superuser Contribution A few problems

Hello all i have a few problems i will write belowPlanPremiumCountryPolandDeviceSamsung Galaxy note 9Operating SystemAndroid 9 My Question or Issue1. I don't know why my spotify change for string of characters from facebook name and surname. I have e...

  • Newbie
  • Hello all i have a few problems i will write below Plan Premium Country Poland Device Samsung Galaxy note 9 Operating System Android 9   My Question or Issue 1. I don't know why my sp...
  • Peter
  • Spotify Legend
  • 933 Views
  • 1 replies
  • 0 likes
  • Account
  • 933 Views
  • 1 replies
  • 0 likes

Premium Account Unfortunately Closed

Dear People, Unfortunately Spotify closed my Premium account yesterday, because I was in permissions, I've booked the €9.99 to my bank account. I sign in via my Students Account but normally I don’t use this one. All my good music from the last years...

  • Regular
  • Dear People,   Unfortunately Spotify closed my Premium account yesterday, because I was in permissions, I've booked the €9.99 to my bank account. I sign in via my Students Account but normally...
  • Billy-J
  • Spotify Star
  • 788 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
  • 788 Views
  • 5 replies
  • 0 likes

Superuser Contribution Amazon Echo

I recently removed access from amazon echo on spotify.com and now would like it back to listen on my echo but It will not let me. I Have tried many things and it still wont even let spotify be an option to link on my alexa app. This is extremely frus...

  • Regular
  • I recently removed access from amazon echo on spotify.com and now would like it back to listen on my echo but It will not let me. I Have tried many things and it still wont even let spotify be an opt...
  • Ashleyg1988
  • Regular
  • 1264 Views
  • 14 replies
  • 0 likes
  • Account
  • 1264 Views
  • 14 replies
  • 0 likes

Solved!! No Access to my Premium Account

Dear People, Unfortunately Spotify turn-off my Premium account yesterday, because I was in permissions, I've booked the €9.99 to my bank account. It is not possible to sign in with my Premium account. Now I have to sign in via my Students Account but...

  • Regular
  • Dear People,   Unfortunately Spotify turn-off my Premium account yesterday, because I was in permissions, I've booked the €9.99 to my bank account. It is not possible to sign in with my Premiu...
  • osornios
  • Spotify Star
  • 1353 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1353 Views
  • 3 replies
  • 0 likes

Solved!! Impossible to log into my original account

My Question or Issue (sorry, it's quite lengthy... )Hello,I created a spotify account about 6 months ago to try out creating playlists I could play at my bar. Got into it for a day and forgot about it as I had a lot of other work to do. With a bit mo...

  • Visitor
  • My Question or Issue (sorry, it's quite lengthy... 🙂 ) Hello, I created a spotify account about 6 months ago to try out creating playlists I could play at my bar. Got into it for a day and forgot ...
  • Luan
  • Spotify Star
  • 2165 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 2165 Views
  • 3 replies
  • 0 likes

Solved!! Username became strings of numbers!

My account is linked to my FB account (supposedly), but my username is now a string of numbers, and I can't "Connect to FB" to find my friends to follow. My friends can't find me too. Please help, thanks!

  • Newbie
  • My account is linked to my FB account (supposedly), but my username is now a string of numbers, and I can't "Connect to FB" to find my friends to follow. My friends can't find me too. Please help, th...
  • Luan
  • Spotify Star
  • 650 Views
  • 1 replies
  • 0 likes
  • Account
  • 650 Views
  • 1 replies
  • 0 likes

Solved!! Lost access to my Premium account...help!

I've had Spotify for a long time, signed up by email address. I bought Premium about 1 yr ago.Recently I noticed someone had taken over my account because there was often music in other languages playing mysteriously on my account an being added to p...

  • Visitor
  • I've had Spotify for a long time, signed up by email address. I bought Premium about 1 yr ago. Recently I noticed someone had taken over my account because there was often music in other languages p...
  • Luan
  • Spotify Star
  • 769 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 769 Views
  • 1 replies
  • 0 likes

Solved!! Username not linked to an email address

I have an account with an email address, it is a free account. I set my daughter up with an account, but it doesn't appear to be linked to an email address. I pay the £9.99 a month via paypal, so I know she has an account. The username is around 24 l...

  • Casual Listener
  • I have an account with an email address, it is a free account.   I set my daughter up with an account, but it doesn't appear to be linked to an email address. I pay the £9.99 a month via paypa...
  • Luan
  • Spotify Star
  • 854 Views
  • 3 replies
  • 0 likes
  • Account
  • 854 Views
  • 3 replies
  • 0 likes

Solved!! Membership

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy student email has been closed so I don't have access to it to get my reset password. I can...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My stud...
  • Jᴀᴄᴋ
  • Roadie
  • 523 Views
  • 1 replies
  • 0 likes
  • Account
  • 523 Views
  • 1 replies
  • 0 likes

Change email

PlanFreeCountryCanada My Question or IssueI need to change my email address, but it says the email addres I'm trying to change it to is taken. So I tried to reset my password with the email address that the page says is already taken, and it says, "T...

  • Casual Listener
  • Plan Free Country Canada   My Question or Issue I need to change my email address, but it says the email addres I'm trying to change it to is taken. So I tried to reset my password with th...
  • Billy-J
  • Spotify Star
  • 646 Views
  • 1 replies
  • 0 likes
  • Account
  • 646 Views
  • 1 replies
  • 0 likes

Google Home Promo: is it real?

Plan PremiumCountry CanadaDevice MacOperating System MojaveMy Question or Issue Long time premium member just wondering why the Google Home Promo link won't work...thanks in advance for any tips! Tried pulling it up on safari, chrome and my iPhone bu...

Screen Shot 2019-05-05 at 1.50.00 PM.png
  • Newbie
  • Plan Premium Country Canada Device Mac Operating System Mojave My Question or Issue Long time premium member just wondering why the Google Home Promo link won't work...th...
  • Billy-J
  • Spotify Star
  • 399 Views
  • 1 replies
  • 0 likes
  • Premium
  • 399 Views
  • 1 replies
  • 0 likes

Annual Subscription in Australia

Currently paying monthly for premium in Australia. How do I change it to annual

  • Casual Listener
  • Currently paying monthly for premium in Australia. How do I change it to annual
  • OneByBoo
  • Roadie
  • 1627 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1627 Views
  • 1 replies
  • 0 likes

Solved!! i got hacked

PlanFree/PremiumCountryGermanyDeviceSamsung Galaxy A3Operating SystemWindows8 My Question or IssueHello!My SpotifyAccount got hacked and now im logged in with my Facebook-Account.I got the Email:Hello, Spotify here. We wanted to let you know that the...

  • Visitor
  • Plan Free/Premium Country Germany Device Samsung Galaxy A3 Operating System Windows8   My Question or Issue Hello! My SpotifyAccount got hacked and now im logged in with my Facebook-A...
  • Ethan_Moore004
  • Composer
  • 1402 Views
  • 2 replies
  • 0 likes
  • Account
  • 1402 Views
  • 2 replies
  • 0 likes