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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88266 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
740767 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
756251 Views
18 replies
29 likes
Starting about 2 months ago I can no loger launch the real radio (that has thumbs up and thumbs down) from my Desktop APP. I need to start it on my phone in order to "Improve" the station. the Windows App Radio is just a play list that never changes ...
Starting about 2 months ago I can no loger launch the real radio (that has thumbs up and thumbs down) from my Desktop APP. I need to start it on my phone in order to "Improve" the station. the Window...
Community Legend
536 Views
1 replies
0 likes
Hi ive got problem with login. App says that i am offline but its not true. What can i do? I havnt problem with login via ps4 or macbook
Hi ive got problem with login. App says that i am offline but its not true. What can i do? I havnt problem with login via ps4 or macbook
Community Legend
499 Views
1 replies
0 likes
PlanFreeCountryitalyDeviceSamsung Galaxy 9 and pcOperating Systemwindows 8 and android pie My Question or IssueI can't log in in my main account(i made this one just to ask for help) neither from pc nor android since today.This morning when i tried t...
Plan Free Country italy Device Samsung Galaxy 9 and pc Operating System windows 8 and android pie My Question or Issue I can't log in in my main account(i made this one just ...
Spotify Star
1056 Views
5 replies
0 likes
I have a PREMIUM ACCOUNT with spotify under an email that was deleted so I can no longer log into my spotify anywhere even with my username and password. No where on the website does it help me with this issue and there's no way to contact spotify di...
I have a PREMIUM ACCOUNT with spotify under an email that was deleted so I can no longer log into my spotify anywhere even with my username and password. No where on the website does it help me with ...
Composer
1304 Views
3 replies
2 likes
Hi people, i got a quit annoying problem.I connected my account one day on a Sonos speaker where i was working for, and now they keep stopping my music when i'm listenning some, and changing my discoveries. I tried to reset all the devices i was logg...
Hi people, i got a quit annoying problem. I connected my account one day on a Sonos speaker where i was working for, and now they keep stopping my music when i'm listenning some, and changing my dis...
Casual Listener
3866 Views
2 replies
0 likes
It was working fine yesterday. I've logged in and out. I've reinstalled it. I can open it on the web. It won't open on my computer. I've emailed for help but no ones's bothered to reply. Argh. Anyone got any ideas?!
It was working fine yesterday. I've logged in and out. I've reinstalled it. I can open it on the web. It won't open on my computer. I've emailed for help but no ones's bothered to reply. Argh. Anyone...
Casual Listener
1352 Views
3 replies
1 likes
PlanPremiumCountryDenmarkDeviceiPhone and HP laptopOperating SystemN/A My Question or IssueWhen I logged on to my account today, I figured someone called “daddy” is using my account. This person has even found a playlist named “Can I borrow your acco...
Plan Premium Country Denmark Device iPhone and HP laptop Operating System N/A My Question or Issue When I logged on to my account today, I figured someone called “daddy” is using my ...
Roadie
1842 Views
1 replies
0 likes
Bonjour, j’aimerais réinitialiser mon compte Spotify tout en gardant mon abonnement premium afin de pouvoir refaire mes suggestions. Malheureusement, je n’en trouve aucune aide à ce sujet. Merci de votre aide. Ps : je suis sur IOS et Windows
Bonjour, j’aimerais réinitialiser mon compte Spotify tout en gardant mon abonnement premium afin de pouvoir refaire mes suggestions. Malheureusement, je n’en trouve aucune aide à ce sujet. Merci de v...
Spotify Star
3222 Views
1 replies
0 likes
PlanPremiumCountryArgentinaDevicePC and PhoneOperating SystemWindows 10 My Question or IssueI need to change my username urgently because I'm updating my personal information and I seriously need it.
Plan Premium Country Argentina Device PC and Phone Operating System Windows 10 My Question or Issue I need to change my username urgently because I'm updating my personal information...
Composer
1302 Views
6 replies
0 likes
I have a family mebership, but somehow on my personal account I am seeing artists and songs in my Recently Played that I did not play. Also, when I am listening to music it often pauses for no reason I can tell, almost like someone is trying to use t...
I have a family mebership, but somehow on my personal account I am seeing artists and songs in my Recently Played that I did not play. Also, when I am listening to music it often pauses for no reason...
Casual Listener
951 Views
2 replies
0 likes
PlanPremiumCountryCanada DeviceiPhone 7 My Question or Issue:I used spotify all the time, then one day, I was logged out, and my email / pass do not work. I try to reset the password but it says my email is not associated with an account. I try my on...
Plan Premium Country Canada Device iPhone 7 My Question or Issue: I used spotify all the time, then one day, I was logged out, and my email / pass do not work. I try to reset t...
Spotify Star
519 Views
1 replies
0 likes
Plan: FreeCountry: ItalyDevice: PC & Huawei P9LiteOperating System: Windows 10 & Android 7 Hi.When I registered, one of the fields to fill was:"What should we call you on Spotify", and I entered a name.Why when I access the program or the application...
Plan: Free Country: Italy Device: PC & Huawei P9Lite Operating System: Windows 10 & Android 7 Hi. When I registered, one of the fields to fill was: "What should we call you on S...
Composer
628 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDeviceiPhone 6Operating SystemiOS 12.01 My Question or IssueFound a whole thread with over 500 accounts that have leaked Spotify accounts and their respected passwords. INCLUDING MY OWN ACCOUNT WHICH I HAD TO GO AND RESET P...
Plan Premium Country Australia Device iPhone 6 Operating System iOS 12.01 My Question or Issue Found a whole thread with over 500 accounts that have leaked Spotify accounts and their...
Spotify Legend
11058 Views
4 replies
4 likes
PlanPremiumCountryUnited States EmpirePCOperating SystemWindows 10 My Question or IssueI reset Windows 10 and reformatted the Hard Drive for my new gaming-build. I'm trying to reinstall the Spotify app but it keep s throwing up errors. I even diabled...
Plan Premium Country United States Empire PC Operating System Windows 10 My Question or Issue I reset Windows 10 and reformatted the Hard Drive for my new gaming-build. I'm trying to ...
Composer
616 Views
1 replies
0 likes
Plan :Premium Country :France Device :LG G6 Operating SystemAndroid 8.0 My Issue : Hi Folks, It's about 1 month I've been experciencing serious problems of logging in each time I update Spotify under Android.After updating, I try to run Spotify but i...
Plan : Premium Country : France Device : LG G6 Operating System Android 8.0 My Issue : Hi Folks, It's about 1 month I've be...
Composer
989 Views
2 replies
1 likes
Hello!If you know then let me know the answer, thanks.Do i use my mobile data if i am listening dowloaded songs and my wifi off and mobile data on?
Hello! If you know then let me know the answer, thanks. Do i use my mobile data if i am listening dowloaded songs and my wifi off and mobile data on?
Community Legend
498 Views
1 replies
0 likes
My premium account was hacked in Jan 2019 by someone who loved Turkish music. Despite deleting all the playlists and songs in daily playlists it's STILL including this terrible music in weekly playlist suggestions 4 MONTHS later. I play Spotify all d...
My premium account was hacked in Jan 2019 by someone who loved Turkish music. Despite deleting all the playlists and songs in daily playlists it's STILL including this terrible music in weekly playli...
Spotify Star
849 Views
1 replies
0 likes
PlanPremiumCountryIndonesiaDeviceOperating SystemAndroid & web My Question or IssueI originally sign up with my Facebook account, but now i want to unlink my Spotify with Facebook. I have asked and been replied that it is impossible to do that if i s...
Plan Premium Country Indonesia Device Operating System Android & web My Question or Issue I originally sign up with my Facebook account, but now i want to unlink my Spotify with F...
Spotify Star
540 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceNote 9Operating SystemAndroid Pie My Question or Issue I've searched this, but come up with different results. I listen to a few playlists during certain times of day that I would never listen to any other time. Like studyin...
Plan Premium Country US Device Note 9 Operating System Android Pie My Question or Issue I've searched this, but come up with different results. I listen to a few playli...
Composer
518 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceLaptopOperating SystemWindows 10 My Question or IssueI used my credit card on two different accounts to get premium and both were charged twice. First time this has happened so and didn't really know where to get help so...
Plan Premium Country Canada Device Laptop Operating System Windows 10 My Question or Issue I used my credit card on two different accounts to get premium and both were charged twice....
Community Legend
481 Views
1 replies
0 likes
