Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 4
2024-08-20 3:38:03 PM
1741 Views
0 replies
8 likes
Security

1741 Views
0 replies
8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
a week ago
Not applicable
446873 Views
970 replies
108 likes
Account

446873 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1199421 Views
119 replies
116 likes
Account

1199421 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
Tuesday
Maria
Moderator
108555 Views
72 replies
11 likes
Account
Login
Premium

108555 Views
72 replies
11 likes

Solved!! Someone is borrowing my account illegally...

PlanPremiumCountryDenmarkDeviceiPhone and HP laptopOperating SystemN/A My Question or IssueWhen I logged on to my account today, I figured someone called “daddy” is using my account. This person has even found a playlist named “Can I borrow your acco...

qaisra
Newbie
Plan Premium Country Denmark Device iPhone and HP laptop Operating System N/A My Question or Issue When I logged on to my account today, I figured someone called “daddy” is using my ...
2019-04-17 10:41:46 PM
2019-04-17 11:04:52 PM
Jᴀᴄᴋ
Roadie
1694 Views
1 replies
0 likes
Account
Other
Premium
Security
Subscription

1694 Views
1 replies
0 likes

Old account vanished but I'm still paying

PlanPremiumCountryCanada DeviceiPhone 7 My Question or Issue:I used spotify all the time, then one day, I was logged out, and my email / pass do not work. I try to reset the password but it says my email is not associated with an account. I try my on...

31rxcyv2rwka5bo
Newbie
Plan Premium Country Canada Device iPhone 7 My Question or Issue: I used spotify all the time, then one day, I was logged out, and my email / pass do not work. I try to reset t...
2019-04-17 6:59:53 PM
2019-04-17 8:11:58 PM
Bittencourt
Spotify Star
438 Views
1 replies
0 likes
Account
Subscription

438 Views
1 replies
0 likes

Superuser Contribution No me puedo logear en mi dispositivo android. REALMENTE MOLESTO.

Plan: PremiumCountry: MéxicoDevice: Sony Xperia XOperating System: Android Oreo My Question or IssueSe actualizó la app, hizo logout de la app y cuando quiero entrar no me permite porque la app estaba en modo offline. Lo peor de todo es la respuesta ...

luigifer_29
Casual Listener
Plan: Premium Country: México Device: Sony Xperia X Operating System: Android Oreo My Question or Issue Se actualizó la app, hizo logout de la app y cuando quiero ent...
2019-04-09 4:53:07 PM
2019-04-17 5:29:01 PM
luigifer_29
Casual Listener
768 Views
2 replies
0 likes
Login
Premium

768 Views
2 replies
0 likes

Superuser Contribution account disabled

my payment plan was cancelled by the credit card company for some reason and now my account is disabled. is there any way i can get it back or at least have my saved songs transfered to this account?

kirtsal
Casual Listener
my payment plan was cancelled by the credit card company for some reason and now my account is disabled. is there any way i can get it back or at least have my saved songs transfered to this account?...
2019-04-10 1:00:29 AM
2019-04-17 3:39:04 PM
Guido
Spotify Legend
558 Views
3 replies
0 likes
Account

558 Views
3 replies
0 likes

Can't delete account after looking at other thread

PlanPremiumCountryIndonesiaDeviceOperating SystemAndroid & web My Question or IssueI originally sign up with my Facebook account, but now i want to unlink my Spotify with Facebook. I have asked and been replied that it is impossible to do that if i s...

user-removed
Visitor
Plan Premium Country Indonesia Device Operating System Android & web My Question or Issue I originally sign up with my Facebook account, but now i want to unlink my Spotify with F...
2019-04-17 3:52:34 AM
2019-04-17 12:36:02 PM
Billy-J
Spotify Star
426 Views
1 replies
0 likes
Account
Other
Premium
Security
Subscription

426 Views
1 replies
0 likes

Got charged twice on both transactions for premium. Need help pls!

PlanPremiumCountryCanadaDeviceLaptopOperating SystemWindows 10 My Question or IssueI used my credit card on two different accounts to get premium and both were charged twice. First time this has happened so and didn't really know where to get help so...

YoniG
Newbie
Plan Premium Country Canada Device Laptop Operating System Windows 10 My Question or Issue I used my credit card on two different accounts to get premium and both were charged twice....
2019-04-17 3:44:01 AM
2019-04-17 9:31:48 AM
Nico
Community Legend
418 Views
1 replies
0 likes
Account
Premium
Subscription

418 Views
1 replies
0 likes

mobile data usage

Hello!If you know then let me know the answer, thanks.Do i use my mobile data if i am listening dowloaded songs and my wifi off and mobile data on?

Viktor12
Newbie
Hello! If you know then let me know the answer, thanks. Do i use my mobile data if i am listening dowloaded songs and my wifi off and mobile data on?
2019-04-17 8:55:20 AM
2019-04-17 9:27:36 AM
Nico
Community Legend
368 Views
1 replies
0 likes
Other
Premium

368 Views
1 replies
0 likes

Rid hacked account of bad music

My premium account was hacked in Jan 2019 by someone who loved Turkish music. Despite deleting all the playlists and songs in daily playlists it's STILL including this terrible music in weekly playlist suggestions 4 MONTHS later. I play Spotify all d...

thatchertime
Casual Listener
My premium account was hacked in Jan 2019 by someone who loved Turkish music. Despite deleting all the playlists and songs in daily playlists it's STILL including this terrible music in weekly playli...
2019-04-17 4:25:56 AM
2019-04-17 5:29:46 AM
Billy-J
Spotify Star
740 Views
1 replies
0 likes
Account
Premium

740 Views
1 replies
0 likes

Solved!! My account has been changed.

I have not changed my email address. Please change back with Premium. Email. *snip*PlanPremiumCountryThailandDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueI have not changed my email address. Please change back with Premium. ...

coolcoolzava123
Casual Listener
I have not changed my email address. Please change back with Premium. Email. *snip* Plan Premium Country Thailand Device Samsung Galaxy 9 Operating System Android Oreo My Questi...
2019-04-16 9:28:15 PM
2019-04-16 11:54:23 PM
Luan
Spotify Star
1243 Views
5 replies
0 likes
Account

1243 Views
5 replies
0 likes

Solved!! My username changed

I've temporarily closed my facebook that sync with Spotify, after that my account username changed to be "21mnkj47nobfwcqj4tc7ueebq". I cannot disconnect my facebook account to change it. I've tried to sign-out then sign-in but it seems not to work a...

stupong
Newbie
I've temporarily closed my facebook that sync with Spotify, after that my account username changed to be "21mnkj47nobfwcqj4tc7ueebq". I cannot disconnect my facebook account to ch...
2019-04-16 10:56:48 PM
2019-04-16 11:05:50 PM
Luan
Spotify Star
727 Views
1 replies
0 likes
Account

727 Views
1 replies
0 likes

Solved!! Google Mini Promotion

PlanPremiumCountryCanada My Question or IssueI recently activated my Spotify premium after previously using the Free trial months prior (were talking 4-5 months minimum) and have been on the standard app - Since Subscribing back to premium to benefit...

Clouter
Casual Listener
Plan Premium Country Canada My Question or Issue I recently activated my Spotify premium after previously using the Free trial months prior (were talking 4-5 months minim...
2019-04-16 6:12:18 PM
2019-04-16 11:00:43 PM
Jᴀᴄᴋ
Roadie
1090 Views
3 replies
0 likes
Free
Premium
Subscription

1090 Views
3 replies
0 likes

Solved!! Se borró el contenido de mi cuenta

DeviceiPhone 7. Operating SystemiOS 12.2 My Question or Issuese me borro todo el contenido de la cuenta... el día de ayer estaba escuchando música vía bluetooth con el auto y automáticamente saltaban los temas que escuchaba a temas musicales que desc...

Catagarciadelr
Newbie
Device iPhone 7. Operating System iOS 12.2 My Question or Issue se me borro todo el contenido de la cuenta... el día de ayer estaba escuchando música vía bl...
2019-04-16 2:01:44 PM
2019-04-16 10:42:49 PM
Luan
Spotify Star
1704 Views
1 replies
0 likes
Account

1704 Views
1 replies
0 likes

Solved!! Account linked to facebook account which now has a different email address so cant login

Hi there, I signed up with facebook using a university email address. I since changed my facebook email address and now I cant access my spotify account anymore. How can I recover access to this account? I cant change facebook back to the old email b...

janpickard
Newbie
Hi there, I signed up with facebook using a university email address. I since changed my facebook email address and now I cant access my spotify account anymore. How can I recover access to this...
2019-04-16 6:22:35 PM
2019-04-16 10:00:02 PM
Luan
Spotify Star
505 Views
1 replies
0 likes
Account

505 Views
1 replies
0 likes

I think my account was hacked. Can't login now and I think the email was changed already.

PlanFreeCountryPortugalDeviceDesktop and AndroidOperating SystemAndroid, Windows 10 My Question or IssueI've been using my account for years. And today out of nowhere it said "Your sessioon has been terminated" and now I can't login using my old pass...

sponkai1
Casual Listener
Plan Free Country Portugal Device Desktop and Android Operating System Android, Windows 10 My Question or Issue I've been using my account for years. And today out of nowhere it said...
2019-04-16 7:42:13 PM
2019-04-16 7:55:11 PM
sponkai1
Casual Listener
444 Views
1 replies
0 likes
Account

444 Views
1 replies
0 likes

Account Porting Query

As far as I can tell from searching these forums, if you so wish, you are able to create a new account and port over your playlists, etc, as a solution to the current inability to change your username. Assuming the above is the case, does anyone know...

EamerRed
Newbie
As far as I can tell from searching these forums, if you so wish, you are able to create a new account and port over your playlists, etc, as a solution to the current inability to change your usernam...
2019-04-16 3:36:37 PM
2019-04-16 5:45:45 PM
Bethany_Dawn
Community Legend
647 Views
1 replies
1 likes
Account

647 Views
1 replies
1 likes

Multiple spotify accounts

My Question or Issue Please can you help me locate multiple spotify accounts in my name Thanks Tony

Muzzy1
Newbie
My Question or Issue Please can you help me locate multiple spotify accounts in my name Thanks Tony
2019-04-16 7:44:04 AM
2019-04-16 3:50:54 PM
Bittencourt
Spotify Star
857 Views
1 replies
0 likes
Account
Premium
Subscription

857 Views
1 replies
0 likes

PS4 accessing my account even after signing out all devices and changing password

I once logged in with Spotify on a PS4 (PS4-956 is what its called on my device list) on a hotel I were staying at and forgot to log out, and a while ago I saw someone listening to music on the PS4 with my account, so I went to my account page and cl...

Olliver_Aira
Regular
I once logged in with Spotify on a PS4 (PS4-956 is what its called on my device list) on a hotel I were staying at and forgot to log out, and a while ago I saw someone listening to music on the PS4 w...
2019-04-14 6:35:59 PM
2019-04-16 3:37:18 PM
Olliver_Aira
Regular
767 Views
1 replies
0 likes
Login
Other

767 Views
1 replies
0 likes

Superuser Contribution Artista tiene álbunes que no le pertenecen.

Mi Banda CAIN solo tiene un EP OFICIAL de nombre INESTABLE, con 4 canciones: EP - INESTABLEhttps://open.spotify.com/album/2ZmOh71ToAkRLHbaZO69qN?si=YhWat7qhQuaicG2dTMG5ZA 1. Inestable2. Deseo3. Perdido4. Solo De pronto han aparecido dos álbunes nuevo...

cainperu
Casual Listener
Mi Banda CAIN solo tiene un EP OFICIAL de nombre INESTABLE, con 4 canciones: EP - INESTABLE https://open.spotify.com/album/2ZmOh71ToAkRLHbaZO69qN?si=YhWat7qhQuaicG2dTMG5ZA 1. Inest...
2019-04-12 8:32:24 AM
2019-04-16 7:27:27 AM
cainperu
Casual Listener
535 Views
2 replies
0 likes
Account
Other

535 Views
2 replies
0 likes

eBay selling Family access

PlanPremium, FamilyCountrySpain My Question or IssueThe las couple of months I've had to kick out several unknown people from my Family plan (three people yesterday). One of them have just answered today that he bought an account in eBay, resulting i...

Panz3r
Casual Listener
Plan Premium, Family Country Spain My Question or Issue The las couple of months I've had to kick out several unknown people from my Family plan (three people yesterday). One of them hav...
2019-04-15 9:40:29 AM
2019-04-15 10:43:23 PM
Jᴀᴄᴋ
Roadie
734 Views
1 replies
0 likes
Account
Security

734 Views
1 replies
0 likes

Other devices using my account

PlanPremiumCountryUK Device(Samsung Galaxy 9)Operating System(Android Oreo) My Question or IssueI have had my account for almost 10 years but I have suffered from a problem that has become increasingly frequent in the last few; When I am using my acc...

lucasbanister
Newbie
Plan Premium Country UK Device (Samsung Galaxy 9) Operating System (Android Oreo) My Question or Issue I have had my account for almost 10 years but I have suffered from...
2019-04-15 3:35:10 AM
2019-04-15 10:37:49 PM
Keanu_C
Community Legend
538 Views
1 replies
0 likes
Account
Premium
Security

538 Views
1 replies
0 likes

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