Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanPremiumCountry Vietnam DeviceAsus Zenfone 2, Windows 10 LaptopOperating SystemAndroid Marshmallow, Windows 10 My Question or IssueBoth Spotify desktop and android app now shows some kinds of weird letters instead of my Facebook name. It used to w...
Hace algunos dias cancele mi suscripcion premium, y ahora al iniciar cuenta del celular con conexion de internet no me permite reproducir ninguna cancion, ya sea las que estan en mi playlist o si decido buscar una nueva. Lo unico que se me permite es...
Tentei fazer o plano para studantes. Achei que fosse qualquer estudante e nao de faculdades/universidades cadastradas. Coloquei os dados do cartao e quando fui continuar percebi que nao poderia faze-lo. Fechei as abas referentes aos documentos, mas o...
My Question or IssueI am the admin of our family subscription and I can't figure out how to change the admin email address (I have a new email).
Got an email from Spotify saying I changed my email this morning then another email saying I changed it back. Now I get an email saying I have upgraded to the family plan. Why is this happening? Did I get hacked? My plan was changed to the family pla...
My debit card expired, and so I renewed my premium subscription through the Spotify mobile app. My only available option was to pay $119.88 for a year of Premium, though I had previously done monthly payments. I did this one time payment for the year...
PlanFree/PremiumCountryGeorgia DeviceSamsung Galaxy S5Operating SystemAndroid I have downloaded and installed Spotify when I was in Greece, now I am trying to change country in Edit profile section, but when I click on country in the list is only Gre...
Hey all, I can’t seem to login on my Mac or iPhone via app. I have tried changing my password a few times as well as using my email and the generated Spotify username to no avail even though I get a confirmation that the password was successfully cha...
Spotify keeps logging me out of my iPhone with the message "Spotify has been paused because your account is being used somewhere else". This is making the app unusable. I tried logging into my account page and clicking "sign out everywhere". I immedi...
PlanFreeCountry USADevice(iPhone 8, Macbook Pro Operating SystemIOS 10 My Question or Issue Hey! I have an artist page for my music and it isn’t searchable via Spotify. I can however share a link and people can access it through there. I don’t have m...
My Facebook and Spotify account are linked. Recently I've been trying to log into my Spotify account with my fully active Facebook account and I always get a message which reads: There's a temporary issue with logging in to Spotify. Sorry about that!...
Hello I cant log in. I have an error 3 code. Please help
I needed to reset my password and apparently it reset my username as well. My username is now a random string of 24 characters. Is there anyway to get my original username back? Thanks!
I cannot login even after successfully resetting the password. Error is incorrect username or password
Reset my password. Can logon via PC web browser. Will not logon with same Username and new Password on Windows Store app or iPhone app!!! How can we logon to other software or devices?
no puedo entrar a mi cuenta
Hallo, ich habe jetzt vor 2 Tagen von Apple auf Android gewechselt.Ganz normal App geladen und eingeloggt. Dann wurde mir angezeigt ich haette keinen Premium Account. Wollte diesen dann erneut abschliessen. Pin usw. alles eingegeben...und dann bekomm...
Nao consigo acessar a minha conta em nenhum dispositivo, mesmo os que ja estavam logados, fico recebendo a mensagem que meu usuario e senha estao incorretos, mas na verdade estao corretos. Tentei trocar a senha e nao ajudou.
So Spotify app no longer allows you to get in with our email, fine, I tried using my username as everyone has suggested but I'm still not able to log in! It's so frustrating because I was able to log into my browser a couple of minutes ago. I've trie...
I have no trouble logging into the Spotify iOS app or the spotify.com, using my email address and password. But the desktop app will not accept those log in credentials. I tried removing and reinstalling the desktop application and I changed my passw...