Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi folks,Unfortunately I can't play this album anymore. I can still find it on spotify, but it's not possible to play it (says: not available). It worked fine a few months ago....Does anybody have an idea why?Cheers, Ben
I deactivated my Facebook account this week, which is linked to my Spotify premium amount. After this I seemed to have lost access to all my personal playlists! That's a lot of work to lose. I won't be able to recover them from memory so I do hope th...
I'm using Spotify Premium through my phone, in offline mode. I restarted my phone earlier today and my Spotify logged itself out. When I go to login again on my phone, it displays the message "You are currently set to offline, please go online to con...
Buenas, Cada vez que ingreso a spotify y coloco la app en modo offline me cierra la sesion y luego cuandp intento ingresar nuevamente me pide colocar mis datos y volver a ingresar. Luego de hacerlo me dice que no puedo ingresar porque me encuentro of...
My father has been attempting to log in to his account but he doesn't remember his password. We have gone through the password reset thing but once he submits a new password it says that the CRF or something like that is invalid. We have tried with t...
Hi! My spotify account is apparently linked to a very old Facebook profile that i no longer use and had it deactivated. The problem is that if i try to log in to my spotify premium account, it asks me to connect to facebook and i can't do so and don'...
So when i want to log in via Facebook. It gives an error.
PlanFree/PremiumPremiumCountry TaiwanDeviceiPhone Operating SystemIOS My Question or Issue When invite new account，display wrong owner mail account on the page.So it can't invite successful. Reference Attachements.Thank you!
PlanFreeCountry USDeviceRokuOperating System My Question or Issue Wondering when the Spotify app is coming back to Roku and will it still be premium only? If so I really don't understand why
Quisiera ayuda debido a que hice un pago para obtener mi spotify premium , me cobraron el dinero a mi tarjeta y no me entregaron el premium. Quisiera ayuda por favor
Does anyone else have the issue where Spotify won't let you log in because according to the you're "abroad" even if you haven't left the States in years? Also I logged in on the website and the language setting was to Canadian English. I'm still in t...
Plan-Free/student All platforms After my account got hacked I found that I couldn't change my profile information that I believe he must have changed. Everytime I try to change it, it says "We're sorry, that email is taken." Even though that is the e...
Someone from Italy registered Yesterday in Spotify an account with my email.I got the confirmation email and I didn't click anything because it was not me.Even I haven't clicked the link to confirm today I got another email from spotify in italian sa...
PlanFree/PremiumCountry México DeviceSamsung A8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Porqué no tengo el Premium si ya lo pagué en oxxo?
Hi,Spotify took duplicate payment for my account from my two different credit card. How do I take my duplicate payment from spotify? I can not reach any mail adress etc. for reaching Spotify help center PlanPremiumCountryTurkey
The email associated with my old account is not active so I'm unable to delete the account, as evidently Spotify must send a confirmation to it. I don't see any way around this so is that account just going to remain dormant since I've opened a new a...
Spotify sent me an email saying that they reset my password because of "something suspicious". When I tried to reset it, it says that there is no account linked to that email address (Which doesn't make sense because I got to the page only because th...
PlanFree/PremiumpremiumCountry DeviceiPhone6Operating System(iOS 10, Android Oreo, Windows 10,etc.)iOS10 My Question or IssueI have a spotify premium account, but ever since I updated the app its telling me that i dont. I tried getting it, but the pr...
PlanFree and premiumCountry DeviceiPhone 7, Macbook Pro late 2016Operating SystemiOS 10, OSX High Sierra My Question or Issue I have accidentaly created double account - one is my original, premium, one which I created a long time without Facebook. I...
PlanFreeCountry DeviceAcer laptopOperating SystemWindows 8 My Question or Issue Hello, I would really like to change my Spotify username. How do I do that? Can I? If I can't, you Spotify people should make it so that I can. I would be really happy if...