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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Yordan
  • Moderator
  • 396380 Views
  • 943 replies
  • 107 likes
  • Account
  • 396380 Views
  • 943 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170499 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170499 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98838 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98838 Views
  • 68 replies
  • 10 likes

Superuser Contribution All emails in Arabic, I can't read Arabic

PlanPremiumCountryDubai My Question or IssueStop emailing me in Arabic. Getting help with Spotify is aweful.

  • Newbie
  • Plan Premium Country Dubai  My Question or Issue Stop emailing me in Arabic. Getting help with Spotify is aweful. 
  • Maxim
  • Spotify Star
  • 416 Views
  • 1 replies
  • 1 likes
  • Account
    Other
    Premium
  • 416 Views
  • 1 replies
  • 1 likes

Superuser Contribution headspace and family subscription

Hi there. I have upgraded my account to £14.99 per month for headspace access. Does this now mean I can let my wife use my account the same as the family package?

  • Casual Listener
  • Hi there. I have upgraded my account to £14.99 per month for headspace access. Does this now mean I can let my wife use my account the same as the family package?
  • Guido
  • Spotify Legend
  • 14678 Views
  • 6 replies
  • 1 likes
  • Subscription
  • 14678 Views
  • 6 replies
  • 1 likes

Adding a Profile Picture

I've been a Premium Spotify member for over 2 years now, and I have never been able to add a profile picture or change the thumbnails on my playlists. It's a little frustrating and I'm just looking for help. The info regarding pictures on the app did...

  • Newbie
  •     I've been a Premium Spotify member for over 2 years now, and I have never been able to add a profile picture or change the thumbnails on my playlists. It's a little frustrating and I'...
  • OneByBoo
  • Roadie
  • 307 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 307 Views
  • 1 replies
  • 0 likes

need help recovering old account!!

hello there so i was in my old account yesterday and deleted spotify cause of lags and then re downloaded and tried to log in i tried every password i could have made i sent verification and looked through all emails and all spam folders my old accou...

  • Newbie
  • ...hrough all emails and all spam folders my old account was <removed username/ mod> and i’m so stressed cause i had that for a while and my favorite playlist is on there and i didnt make it public...
  • OneByBoo
  • Roadie
  • 298 Views
  • 1 replies
  • 0 likes
  • Account
  • 298 Views
  • 1 replies
  • 0 likes

Facebook keeps disconnecting from Spotify

Hello!If I close Spotify on desktop or mobile, Facebook disconnects. If I log in again, the next start I'm disconnected again. Plus when I'm connected, I can't see my friends even though they connected to Facebook. It was not a problem back then, thi...

  • Casual Listener
  • Hello! If I close Spotify on desktop or mobile, Facebook disconnects. If I log in again, the next start I'm disconnected again. Plus when I'm connected, I can't see my friends even though they conne...
  • Martin0414
  • Casual Listener
  • 2553 Views
  • 2 replies
  • 7 likes
  • Account
    Login
  • 2553 Views
  • 2 replies
  • 7 likes

Premium account not recognized

PlanPremiumCountry BrasilDeviceiPhone XOperating SystemNot apply My Question or Issue I´m paying for a premium account, but my app doesn't not recognize a premium account.What I need to do, to solve this problem?

  • Newbie
  • Plan Premium Country  Brasil Device iPhone X Operating System Not apply   My Question or Issue   I´m paying for a premium account, but my app doesn't not recognize a premium...
  • Billy-J
  • Spotify Star
  • 709 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 709 Views
  • 1 replies
  • 0 likes

cant log in with the app on iphone

PlanFreeCountry Device(iphone x)Operating System(iOS 12.2 ) My Question or Issue hi have a vaid account in witch i can accsess through my computer but not with the ios app and i dont know why. one other qeastion how may I get accsess to the aplha bet...

  • Casual Listener
  •   Plan Free Country   Device (iphone x) Operating System (iOS 12.2 )   My Question or Issue   hi  have a vaid account  in witch i can accsess through my ...
  • Billy-J
  • Spotify Star
  • 307 Views
  • 4 replies
  • 0 likes
  • Account
  • 307 Views
  • 4 replies
  • 0 likes

Solved!! Disappearing music

Hello. Premium member here. Currently registered with Canada address, used to be singapore. I’ve been making playlists painstakingly for over five years. Now I notice quite extensively that entire music is disappearing from Spotify. For example Malia...

  • Music Fan
  • Hello. Premium member here. Currently registered with Canada address, used to be singapore. I’ve been making playlists painstakingly for over five years. Now I notice quite extensively that entire mu...
  • Nearlynubile
  • Music Fan
  • 1567 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1567 Views
  • 4 replies
  • 0 likes

Superuser Contribution My email address won't sync and change

Hey!I have a problem with my Facebook created free account. My email address won't sync.Currently this FB Spotify account of mine has my old email address synced to it. This is my old FB email address and I have no access to it anymore (because of th...

  • Newbie
  •   Hey! I have a problem with my Facebook created free account. My email address won't sync. Currently this FB Spotify account of mine has my old email address synced to it. This is my old FB ...
  • Guido
  • Spotify Legend
  • 490 Views
  • 2 replies
  • 1 likes
  • Account
  • 490 Views
  • 2 replies
  • 1 likes

Spotify follow link to Facebook page

Hello! Iam trying to add Spotify follow link to my bands Facebook page. Not like a post! More like permanent link or button or something like that. Is this even possible? If it is, please some one tell me how its done. Thank you in advance! Also, ple...

  • Casual Listener
  •   Hello!  Iam trying to add Spotify follow link to my bands Facebook page. Not like a post! More like permanent link or button or something like that. Is this even possible? If it is, ple...
  • Mrtti
  • Casual Listener
  • 2349 Views
  • 2 replies
  • 0 likes
  • Other
  • 2349 Views
  • 2 replies
  • 0 likes

How do I find a track I blocked by mistake?

I was listening to recommended tracks, i.e. random tracks that play after you finished your own playlist. There I discovered a song I liked but blocked it by accident. I don’t know the title of the song nor the artist, and because it was not a specif...

  • Newbie
  • I was listening to recommended tracks, i.e. random tracks that play after you finished your own playlist. There I discovered a song I liked but blocked it by accident. I don’t know the title of the s...
  • Jose_M
  • Spotify Star
  • 272 Views
  • 1 replies
  • 0 likes
  • Account
  • 272 Views
  • 1 replies
  • 0 likes

Solved!! I missed a payment

PlanPremium/Fsmily My Question or IssueHello. I missed a payment. I had family plan for years. So when I went in to pay from my account, I guess I ended up paying for premium instead of family. Finding this out from my husband and daughter who do not...

  • Newbie
  •   Plan Premium/Fsmily   My Question or Issue Hello. I missed a payment.   I had family plan for years.   So when I went in to pay from my account, I guess I ended up paying f...
  • Brunelicia
  • Community Legend
  • 500 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 500 Views
  • 1 replies
  • 0 likes

Artist page cannot be claimed

Hello, I am trying to claim my Artist page, which is this:https://open.spotify.com/artist/7z08dCgfyZFDbnapJvV93h I have music uploaded over a year ago via DistroKid. When I try to claim my profile, it redirects me to Distrokid, which informs me that ...

  • Newbie
  • Hello,   I am trying to claim my Artist page, which is this: https://open.spotify.com/artist/7z08dCgfyZFDbnapJvV93h   I have music uploaded over a year ago via DistroKid.   When...
  • Maxim
  • Spotify Star
  • 973 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 973 Views
  • 1 replies
  • 0 likes

Superuser Contribution Gift cars issue (in Turkey)

PlanPremiumCountry TurkeyDevice(iPhone 6)Operating System(iOS 12) My Question or Issue Why not get a gift card in Turkey?

CF7E9C0C-2DE7-469B-8C6F-185F27C95CB3.png
  • Newbie
  • Plan Premium Country  Turkey Device (iPhone 6) Operating System (iOS 12)  My Question or Issue   Why not get a gift card in Turkey?          
  • Guido
  • Spotify Legend
  • 6995 Views
  • 3 replies
  • 1 likes
  • 6995 Views
  • 3 replies
  • 1 likes

Superuser Contribution Playing on Alexa and iOS at the same time

PlanPremium (Family)Country NetherlandsDeviceiPhone 6s + Amazon Echo 2nd genOperating SystemiOS 12 My Question or Issue Currently my personal Spotify account is hooked up to my Amazon Echo devices at home. However, whenever I'm listening to music at ...

  • Casual Listener
  •   Plan Premium (Family) Country  Netherlands Device iPhone 6s + Amazon Echo 2nd gen Operating System iOS 12   My Question or Issue  Currently my personal Spotify accoun...
  • Guido
  • Spotify Legend
  • 4775 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 4775 Views
  • 3 replies
  • 0 likes

Artist Playlist Issue

Hello I have a Spotify profile as 'darrenbisme' and an artist page I run as 'Evadney'. I would like to post a playlist to 'Evadney' which I have managed to do, however when I do it says "created by darrenbisme" and I woud like it to say it is "create...

  • Casual Listener
  • Hello   I have a Spotify profile as 'darrenbisme' and an artist page I run as 'Evadney'. I would like to post a playlist to 'Evadney' which I have managed to do, however when I do it says "cre...
  • darrenbisme
  • Casual Listener
  • 241 Views
  • 3 replies
  • 0 likes
  • Account
  • 241 Views
  • 3 replies
  • 0 likes

Superuser Contribution Trouble logging in

PlanFreeCountry IrelandDevice(iPhone 6) My Question or Issue Today I suddenly got logged out of my Spotify account on both my phone and laptop. I tried logging in with what I thought was my password but it said it was not the correct password so I at...

  • Visitor
  • Plan Free Country  Ireland Device (iPhone 6)   My Question or Issue  Today I suddenly got logged out of my Spotify account on both my phone and laptop. I tried logging in ...
  • Guido
  • Spotify Legend
  • 414 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 414 Views
  • 3 replies
  • 0 likes

Superuser Contribution Charged for no apparent reason

PlanPremiumCountry Canada My Question or Issue I renewed my Premium account and got charged 131 CAD for no reason. I don't understand. I also got charged 10.99 CAD the same day, which is the price I am supposed to pay for the month. But what about th...

  • Newbie
  • Plan Premium Country  Canada     My Question or Issue  I renewed my Premium account and got charged 131 CAD for no reason. I don't understand. I also got charged 10.99 CAD ...
  • Guido
  • Spotify Legend
  • 258 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 258 Views
  • 2 replies
  • 0 likes

Superuser Contribution "Not permitted in this community"

When I tried to post a problem on spotify, spotify didn't allow me to post my message and told me to "correct the highlighted errors and try again." Which is fair.But when I scrolled down to find my errors I saw nothing highlighted and spotify had in...

Screen Shot 2019-02-03 at 1.57.08 AM.png Screen Shot 2019-02-03 at 1.55.58 AM.png
  • Roadie
  • When I tried to post a problem on spotify, spotify didn't allow me to post my message and told me to "correct the highlighted errors and try again." Which is fair. But when I scrolled down to find m...
  • Guido
  • Spotify Legend
  • 316 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 316 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't figure out how to disable Premium

Hi, I'm nearing the end of my 1 month free Premium trial and can't figure out how to disable it so that I don't start getting charged. Is it automatic, or am I missing something? Thanks,

  • Newbie
  •   Hi,   I'm nearing the end of my 1 month free Premium trial and can't figure out how to disable it so that I don't start getting charged. Is it automatic, or am I missing something? &n...
  • Guido
  • Spotify Legend
  • 335 Views
  • 3 replies
  • 1 likes
  • Premium
  • 335 Views
  • 3 replies
  • 1 likes