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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1081006 Views
  • 118 replies
  • 104 likes
  • Account
  • 1081006 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 50038 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 50038 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146554 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146554 Views
  • 4840 replies
  • 118 likes

Account Hijacked

PlanFreeCountry USADeviceLaptopOperating SystemWindows 10 My Question or Issue Random music keeps queueing up on Spotify, mostly Latin/LatinAmerican in origin.Resetting the password on both Spotify and the attached email several times, logging out al...

  • Casual Listener
  • Plan Free Country  USA Device Laptop Operating System Windows 10   My Question or Issue  Random music keeps queueing up on Spotify, mostly Latin/LatinAmerican in origin. Res...
  • EthanS1
  • Community Legend
  • 278 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Security
  • 278 Views
  • 4 replies
  • 0 likes

How do I find out who the Premium for Family Owner is on my account?

PlanPremium My Question or Issue How do I find out who the Premium for Family Owner is on my account?

  • Newbie
  • Plan Premium     My Question or Issue   How do I find out who the Premium for Family Owner is on my account? 
  • Bittencourt
  • Spotify Star
  • 3409 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 3409 Views
  • 1 replies
  • 0 likes

Pagamento e Add membros

Acabei de pagar o plano Premium anual, quanto tempo leva para liberar? E depois como posso add os familiares? Pagamento via boleto.

  • Casual Listener
  • Acabei de pagar o plano Premium anual, quanto tempo leva para liberar? E depois como posso add os familiares?   Pagamento via boleto.
  • Bittencourt
  • Spotify Star
  • 242 Views
  • 4 replies
  • 0 likes
  • Account
  • 242 Views
  • 4 replies
  • 0 likes

Uploaded songs using Promoter (CD Baby). Can I add more Myself?

I have uploaded songs to a Spotify account through a promoter company (CD Baby). My band has since created more music, and want to add new music to this same account ourselves without paying the promoter company again. Is this possible? If so, how?

  • Newbie
  •     I have uploaded songs to a Spotify account through a promoter company (CD Baby). My band has since created more music, and want to add new music to this same account ourselves without...
  • Maxim
  • Spotify Star
  • 372 Views
  • 1 replies
  • 0 likes
  • Account
  • 372 Views
  • 1 replies
  • 0 likes

Mudança do Plano Premium Anual para o Familiar Mensal.

Assinei o Plano Premium Anual porem dois dias depois fiz um upgrade para o Premium Familiar.Porem tinha acabado de assinar o Plano Premium anual onde paguei 200 reais.Ja que estou assinando o plano mensal familiar que é um upgrade do plano deveria co...

  • Newbie
  • Assinei o Plano Premium Anual porem dois dias depois fiz um upgrade para o Premium Familiar. Porem tinha acabado de assinar o  Plano Premium anual onde paguei 200 reais. Ja que estou...
  • Bittencourt
  • Spotify Star
  • 663 Views
  • 1 replies
  • 0 likes
  • Premium
  • 663 Views
  • 1 replies
  • 0 likes

Superuser Contribution Listening history not available

PlanPremiumCountry PolandDevicePCOperating SystemWindows 7 My Question or Issue Hello, I accidentally disliked one song and i can't find anywhere listening history (Web or android app). I can see multiple solved issues in here but solutions are not w...

  • Newbie
  • Plan Premium Country  Poland Device PC Operating System Windows 7   My Question or Issue  Hello,   I accidentally disliked one song and i can't find anywhere listening...
  • SergioDavid
  • Roadie
  • 207 Views
  • 1 replies
  • 0 likes
  • Account
  • 207 Views
  • 1 replies
  • 0 likes

Alterar do Premium para Familia

Eu paguei o premium mas quero o familia, mas agora não aparece a opção cancelar para mim.Não consigo cancelar e nem trocar. Além disso, paguei usando um e-mail para uma conta nova, mas o pagamento caiu em outra conta vinculada ao Facebook. Como faço ...

  • Casual Listener
  •     Eu paguei o premium mas quero o familia, mas agora não aparece a opção cancelar para mim. Não consigo cancelar e nem trocar. Além disso, paguei usando um e-mail para uma conta nova, ...
  • Bittencourt
  • Spotify Star
  • 2141 Views
  • 1 replies
  • 0 likes
  • Account
  • 2141 Views
  • 1 replies
  • 0 likes

[Account] Country

PlanFreeCountryITALY Hi, I want to change my country (billing issues) from Italy to Norway. Unfortunately, as you can see, Spotify only presents one country in the drop-down list. How can I change my country and activate my premium account again? Tha...

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  • Casual Listener
  •   Plan Free Country ITALY   Hi,   I want to change my country (billing issues) from Italy to Norway. Unfortunately, as you can see, Spotify only presents one country in the dr...
  • _Bellagio_
  • Gig Goer
  • 279 Views
  • 5 replies
  • 0 likes
  • Account
  • 279 Views
  • 5 replies
  • 0 likes

Désabonnement impossible

Bonjour à tous, depuis plusieurs mois je suis abonnée à spotify avec, au départ, un compte paypal raccordé à une carte bancaire de mon ex-compagnon.Je souhaite, en vain!!, annuler l’abonnement ou, au moins, modifier les coordonnées bancaires afin d’e...

  • Casual Listener
  • Bonjour à tous,   depuis plusieurs mois je suis abonnée à spotify avec, au départ, un compte paypal raccordé à une carte bancaire de mon ex-compagnon. Je souhaite, en vain!!, annuler l’abonne...
  • musicajet
  • Composer
  • 1513 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 1513 Views
  • 3 replies
  • 0 likes

Solved!! Another artist uses my name, my songs are mixed up with his, how can i fix this?

PlanFreeCountryUK My Question or IssueMyself and another artist release music using the same name (DJ GUY).I am currently actively releasing music, and the other artist has not been active for over 10 years.How can I make my music priotitized in the ...

  • Casual Listener
  • Plan Free Country UK   My Question or Issue Myself and another artist release music using the same name (DJ GUY). I am currently actively releasing music, and the other artist has not bee...
  • Sebasty
  • Spotify Star
  • 7596 Views
  • 3 replies
  • 0 likes
  • Account
  • 7596 Views
  • 3 replies
  • 0 likes

other users can’t find my account

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/Premium. premium Country TurkeyDeviceiphone X Operating System ios 11My Question or Issue My friends or other spotify users...

  • Newbie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium.  premium  Country  Turkey Device iphon...
  • mariajoseluva
  • Music Fan
  • 270 Views
  • 2 replies
  • 0 likes
  • Account
  • 270 Views
  • 2 replies
  • 0 likes

My account got hacked.

Someone entered my account and change my picture and username. How do I change back to my old user name and could you check my account activity please.

  • Newbie
  • Someone entered my account and change my picture and username. How do I change back to my old user name and could you check my account activity please.
  • Jollof
  • Composer
  • 214 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 214 Views
  • 1 replies
  • 0 likes

Changed password

I changed my password, but when I try to login it says its the wrong password. I can only login via fb. Why?

  • Casual Listener
  •   I changed my password, but when I try to login it says its the wrong password. I can only login via fb. Why? 
  • Billy-J
  • Spotify Star
  • 390 Views
  • 3 replies
  • 0 likes
  • Login
  • 390 Views
  • 3 replies
  • 0 likes

Spotify got my music taste all wrong

I'm quite new to spotify and the night I got it i decided to listen to a jazz for sleep playlist whilst I slept that night and it's been a week and I haven't done it since but now in my recommended for you playlist, weekly playlists and discover play...

  • Newbie
  •  I'm quite new to spotify and the night I got it i decided to listen to a jazz for sleep playlist whilst I slept that night and it's been a week and I haven't done it since but now in my recomme...
  • Sebasty
  • Spotify Star
  • 863 Views
  • 1 replies
  • 1 likes
  • Account
    Other
    Unlimited
  • 863 Views
  • 1 replies
  • 1 likes

I lost y premium account... I think

PlanPremiumCountryUS My Question or IssueToday, all my devices (desktop and phone) asked me to login to spotify, but I couldn't, then I tried to reset the password but the app (web and android) gave me an error saying the email did not exist!!! Then ...

  • Visitor
  • Plan Premium Country US    My Question or Issue Today, all my devices (desktop and phone) asked me to login to spotify, but I couldn't, then I tried to reset the password but the app ...
  • Billy-J
  • Spotify Star
  • 258 Views
  • 5 replies
  • 0 likes
  • Login
    Premium
  • 258 Views
  • 5 replies
  • 0 likes

spotify artist page

If i got a spotify artist page via distrokid, how long should it take until i can claim that profile?

  • Newbie
  • If i got a spotify artist page via distrokid, how long should it take until i can claim that profile?
  • Maxim
  • Spotify Star
  • 306 Views
  • 1 replies
  • 0 likes
  • Account
  • 306 Views
  • 1 replies
  • 0 likes

Cuenta Hackeada/Hacked account

Alguien tendra el mismo problema?El hacker se conecta a travez de Spotify Connect sin que yo este conectado por wifi o compartiendo internet a travez de mi dispositivo movil. Ya verifique que mi celular o computadora no esten conectados a una red que...

  • Newbie
  •   Alguien tendra el mismo problema? El hacker se conecta a travez de Spotify Connect sin que yo este conectado por wifi o compartiendo internet a travez de mi dispositivo movil. Ya verifique q...
  • musicajet
  • Composer
  • 965 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 965 Views
  • 1 replies
  • 0 likes

[Account] E-mail changed without my permission

PlanPremiumCountry BrazilDeviceXiomi mi A1Operating SystemAndroid Oreo My Question or Issue Hello Guys,Today I recivied an e-mail telling me that my Spotify e-mail account was changed. But I'm did not this request. I think someone was trying to stole...

  • Visitor
  • Plan Premium Country  Brazil Device Xiomi mi A1 Operating System Android Oreo   My Question or Issue  Hello Guys, Today I recivied an e-mail telling me that my Spotif...
  • Billy-J
  • Spotify Star
  • 1427 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Security
  • 1427 Views
  • 4 replies
  • 0 likes

New Phishing EMAIL Philippines Targetted!

    You can see the whole story here: [Snipped]

phish.jpg
  • Newbie
  •     You can see the whole story here: [Snipped]
  • EthanS1
  • Community Legend
  • 374 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
    Subscription
  • 374 Views
  • 1 replies
  • 0 likes

Web Player ''Sorry couldn't find that''

Hi! So I've been trying to log in spotify's web player and everytime that I log in it says ''sorry couldnt find that''. I use google chrome and I had previously use spotify web player on it so I really dont know what couldve happened for it to stop w...

  • Casual Listener
  • Hi! So I've been trying to log in spotify's web player and everytime that I log in it says ''sorry couldnt find that''. I use google chrome and I had previously use spotify web player on it so I real...
  • Billy-J
  • Spotify Star
  • 2785 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 2785 Views
  • 3 replies
  • 0 likes