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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Patverderrie
  • Visitor
  • 256036 Views
  • 782 replies
  • 81 likes
  • Account
  • 256036 Views
  • 782 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126594 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126594 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 69829 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 69829 Views
  • 63 replies
  • 8 likes

How to access featured artist page?

Hi All, I am Jalan NX and I have an active spotify for artists account.I have published a song featuring "Sara Legaspi". Links: https://open.spotify.com/artist/3dnpMiFtWmNB8SrvnbHn05https://open.spotify.com/artist/4PkJIKvzwpUlCo727nYA8r Now, I can ch...

  • Newbie
  • Hi All,   I am Jalan NX and I have an active spotify for artists account. I have published a song featuring "Sara Legaspi".   Links: https://open.spotify.com/artist/3dnpMiFtWmNB8S...
  • Loxer
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • Account
  • 188 Views
  • 1 replies
  • 0 likes

Solved!! All my musiclist are gone and my premium.

I tried to connect my spotify to the computer. Later when I connect all my list that I had on my phone where gone... My premium to and it is paid. I tried alot of times to log in and out on my phone and the computer but all its gone and the accont is...

  • Casual Listener
  • I tried to connect my spotify to the computer. Later when I connect all my list that I had on my phone where gone... My premium to and it is paid. I tried alot of times to log in and out on my phone ...
  • Jose_M
  • Spotify Star
  • 381 Views
  • 3 replies
  • 1 likes
  • Free
    Login
    Other
    Premium
  • 381 Views
  • 3 replies
  • 1 likes

I do not remember my spotify account adress

Hello, I have spotify for family, but i can not add members because I do not remember what adress I entered when i create my spotify account... Can I somehow to see the adress of my account?

  • Newbie
  •   Hello,   I have spotify for family, but i can not add members because I do not remember what adress I entered when i create my spotify account... Can I somehow to see the adress of my ...
  • Loxer
  • Spotify Star
  • 200 Views
  • 1 replies
  • 0 likes
  • Account
  • 200 Views
  • 1 replies
  • 0 likes

Couldn't Change Country

Hi All,I've used free account and I've moved abroad. I've tried to use my account but it gives error code 17 which is probably related with my location. I've tried to change my country but it haven't gaven orthers options. Thanks in advance. Free acc...

  • Casual Listener
  • Hi All, I've used free account and I've moved abroad. I've tried to use my account but it gives error code 17 which is probably related with my location. I've tried to change my country but it haven...
  • eabanoz
  • Casual Listener
  • 351 Views
  • 7 replies
  • 0 likes
  • Account
    Free
    Login
    Subscription
  • 351 Views
  • 7 replies
  • 0 likes

chrome music player messing up my playlists

PlanFree/PremiumCountry Deviceipad, iphoneOperating Systemiosloged in over facebookpremium account My Question or Issue everytime i open up spotify i get the notification, that someone plays music over the „chrome web browser“. i dont use chrome, jus...

  • Casual Listener
  • Plan Free/Premium Country   Device ipad, iphone Operating System ios loged in over facebook premium account     My Question or Issue   everytime i open up spotify i ...
  • lalipuna
  • Casual Listener
  • 256 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Security
  • 256 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can't see facebook friends

PlanPremiumCountry ChileDeviceDesktop and MobileOperating SystemWindows 10 and Android 9 My Question or Issue I had a spotify account, made by logging with facebook, but that account had the problem that it showed my username(that string spotify crea...

  • Casual Listener
  • Plan Premium Country  Chile Device Desktop and Mobile Operating System Windows 10 and Android 9   My Question or Issue  I had a spotify account, made by logging with facebook...
  • BetaSteam
  • Casual Listener
  • 1453 Views
  • 8 replies
  • 0 likes
  • Account
    Other
  • 1453 Views
  • 8 replies
  • 0 likes

Solved!! [Playlists] View all Playlist Followers

PlanPremiumCountry AustraliaDevice(iPhone 7, Samsung Galaxy 7, Surface Pro, Ipad Mini)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, Does anyone know if i subscribe to Family Premium and close my daughters account wi...

  • Casual Listener
  • Plan Premium Country  Australia Device (iPhone 7, Samsung Galaxy 7, Surface Pro, Ipad Mini) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue &n...
  • submergenick
  • Casual Listener
  • 667 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 667 Views
  • 2 replies
  • 0 likes

Solved!! Applying for student discount continuously leads to student verification page

PlanFreeCountry CanadaDeviceMacbook Pro late 2011Operating SystemMacOS Sierra 10.12.6 My Question or IssueI have continously tried to activate my student offer for premium with the three months with the price of $0.99, but choosing this continously l...

  • Casual Listener
  • Plan Free Country  Canada Device Macbook Pro late 2011 Operating System MacOS Sierra 10.12.6   My Question or Issue I have continously tried to activate my student offer for premi...
  • MrAlexG
  • Composer
  • 304 Views
  • 4 replies
  • 0 likes
  • Premium
  • 304 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can not log in from iPhone

Hello, I recently have a Premium account. It works well on my iPad, but from my iPhone 7 i can not log in. When I try, I get the message that there is currently a problem and that I have to try again later. This is now allready for 3 days, so I start...

  • Newbie
  • Hello, I recently have a Premium account. It works well on my iPad, but from my iPhone 7 i can not log in. When I try, I get the message that there is currently a problem and that I have to try again...
  • Daisy
  • Spotify Legend
  • 160 Views
  • 1 replies
  • 0 likes
  • Premium
  • 160 Views
  • 1 replies
  • 0 likes

Disgusting lack of security

I don't really care for your lousy answers as to how I can stop people from hacking my account, because they do not work.I just want to warn everyone NEVER to login into Spotify Connect, because you will have your account hacked.Everytime I've used t...

  • Casual Listener
  • I don't really care for your lousy answers as to how I can stop people from hacking my account, because they do not work. I just want to warn everyone NEVER to login into Spotify Connect, because yo...
  • Sebasty
  • Spotify Star
  • 155 Views
  • 1 replies
  • 0 likes
  • Security
  • 155 Views
  • 1 replies
  • 0 likes

Superuser Contribution Email Changing

I was wondering how I could change the email on my Spotify account? I followed what the online guidance said and changed my email on Facebook (as I set up my Spotify through my facebook account) but (two months later) my Spotify email still hasn't ch...

  • Newbie
  • I was wondering  how I could change the email on my Spotify account? I followed what the online guidance said and changed my email on Facebook (as I set up my Spotify through my facebook ac...
  • Daisy
  • Spotify Legend
  • 245 Views
  • 3 replies
  • 1 likes
  • 245 Views
  • 3 replies
  • 1 likes

Date of royalties

Hello, I would like to know what the royalty pay day depends on.Why are the dates always different?I use distrokid

  • Casual Listener
  • Hello, I would like to know what the royalty pay day depends on. Why are the dates always different? I use distrokid
  • Jose_M
  • Spotify Star
  • 937 Views
  • 3 replies
  • 1 likes
  • Account
  • 937 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Connexion impossible avec Facebook (code d'erreur : 17)

PlanFreeCountryFranceDeviceLaptopOperating SystemWindows 10 My Question or Issue (French)J'ai eu ce problème à plusieurs reprises, et j'ai réussi à le résoudre plusieurs fois mais j'ai oublié et j'ai tout essayé, il persiste. Je suis normalement cons...

  • Casual Listener
  • Plan Free Country France Device Laptop Operating System Windows 10   My Question or Issue (French) J'ai eu ce problème à plusieurs reprises, et j'ai réussi à le résoudre plusieurs fo...
  • Katerina
  • Spotify Legend
  • 8490 Views
  • 5 replies
  • 0 likes
  • Account
    Free
    Login
  • 8490 Views
  • 5 replies
  • 0 likes

Superuser Contribution Double charged

My Question or Issue So i have spotify premium with my phone plan for the last 3 years.. all of a sudden for the last 5 months spotify has been charging me as well. So I changed my phone plan so now I am paying spotify for premium and my plan has hal...

  • Newbie
  •     My Question or Issue  So i have spotify premium with my phone plan for the last 3 years.. all of a sudden for the last 5 months spotify has been charging me as well. So I change...
  • Daisy
  • Spotify Legend
  • 159 Views
  • 1 replies
  • 0 likes
  • Account
  • 159 Views
  • 1 replies
  • 0 likes

Spotify Acting Strange - Playing Random Songs / Playlists

PlanPremiumCountryUK DeviceP20 Pro - HP LaptopOperating SystemEMUI 8.1 - Windows 10 Hey,Apologies if this is not in correct location, past two or so weeks my spotify has been acting strange, i use it on my phone when out and about and via the Spotify...

  • Newbie
  • Plan Premium Country UK   Device P20 Pro - HP Laptop Operating System EMUI 8.1 - Windows 10   Hey, Apologies if this is not in correct location, past two or so weeks my spoti...
  • Noah
  • Spotify Star
  • 5642 Views
  • 1 replies
  • 5 likes
  • Account
    Other
    Subscription
  • 5642 Views
  • 1 replies
  • 5 likes

[desktop]Another Solution to the spotify/last.fm not scrobble issue

there is a thread about how to fix spotify not scrobbling on last.fm where it might scrobble one or two songs every once a while but not work at all. The one solution is to connect and reconnect spotify on the last fm website in settings-connections....

  • Newbie
  • there is a thread about how to fix spotify not scrobbling on last.fm where it might scrobble one or two songs every once a while but not work at all.   The one solution is to connect and recon...
  • jerryaddison
  • Casual Listener
  • 1595 Views
  • 3 replies
  • 0 likes
  • Other
  • 1595 Views
  • 3 replies
  • 0 likes

Want to clear Spotify's Cache?

Want to clear Spotify's cache? Open SpotifyGo to settings - storage - delete cache And you're done! I hope this helps anyone who needs it!- Emily

  • Composer
  • Want to clear Spotify's cache?   Open Spotify Go to settings - storage - delete cache   And you're done! I hope this helps anyone who needs it! - Emily
  • keepbouncing
  • Composer
  • 8720 Views
  • 7 replies
  • 2 likes
  • Account
    Free
    Login
    Other
  • 8720 Views
  • 7 replies
  • 2 likes

password reset not working.

PlanFreeCountryThe NetherlandsDevicePCOperating SystemWindows My Question or IssueA week ago I noticed I was logged out of my spotify account, so I tried logging back in with the 99,9% sure right login credentials but I couldn't get in. I thought no ...

  • Newbie
  • Plan Free Country The Netherlands Device PC Operating System Windows   My Question or Issue A week ago I noticed I was logged out of my spotify account, so I tried logging back in with...
  • keepbouncing
  • Composer
  • 391 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 391 Views
  • 2 replies
  • 0 likes

Wrong subscription

My Question or Issue Today I renewed my university plan, but I was charged by the family plan, I would like to cancel this plan and renew the university.

  • Newbie
  • My Question or Issue   Today I renewed my university plan, but I was charged by the family plan, I would like to cancel this plan and renew the university.
  • Noah
  • Spotify Star
  • 134 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 134 Views
  • 1 replies
  • 0 likes