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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80362 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653703 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734113 Views
18 replies
29 likes
Hi,First of all I'm new here. What is my problem:My Spotify username is bluebiker60 but when I copy the link to share my accountname I see this: https://open.spotify.com/user/bluebiker60?si=EcDrls4tSuebCjzg9s4IZQAll those characters behind my usernam...
Hi, First of all I'm new here. What is my problem: My Spotify username is bluebiker60 but when I copy the link to share my accountname I see this: https://open.spotify.com/user/bluebiker60?si=...
Music Fan
367 Views
1 replies
0 likes
Hi there. I am trying to delete an account that is linked to my Facebook account. It's an old accoun that I no longer use. I'm trying to delete it so that I can link the account that I actually use to my facebook. The problem is that I have deleted t...
Hi there. I am trying to delete an account that is linked to my Facebook account. It's an old accoun that I no longer use. I'm trying to delete it so that I can link the account that I actua...
Community Legend
722 Views
1 replies
0 likes
PlanPremiumCountryAustriaDeviceiPhone SEOperating SystemiOS 10 My Question or Issue:Hi, my problem is this:I cannot log into my account. I know my account name and password. I was automatically logged out and even though I am typing in the right pass...
Plan Premium Country Austria Device iPhone SE Operating System iOS 10 My Question or Issue: Hi, my problem is this: I cannot log into my account. I know my account name and...
Community Legend
722 Views
1 replies
0 likes
ive logged in to spotify on my phone but cant remember what my password is and want to get it on my computer my email which gets sent spotify promos is not reciving reset instructions when i get it to send me them please help
ive logged in to spotify on my phone but cant remember what my password is and want to get it on my computer my email which gets sent spotify promos is not reciving reset instructions when i get it t...
Spotify Star
342 Views
1 replies
0 likes
I do not know the account log in information for an account I've supposedly been paying for, for a few months. please help as contacting spotify has been a huge hassle. Thanks again.
I do not know the account log in information for an account I've supposedly been paying for, for a few months. please help as contacting spotify has been a huge hassle. Thanks again.
Spotify Star
351 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremium family planCountryCanadaDeviceSamsung galaxy s6Operating SystemAndroid My Question or IssueI just got the family plan my...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium family plan Country Canada Device Samsung galaxy s6 Operati...
Spotify Star
788 Views
3 replies
0 likes
Tried on both computer and phone. It is saying that there is no account linked with facebook. I have Spotify premium and was listening prior to it getting disconnected by something. Someone has robbed my account it seems and you really don't have any...
Tried on both computer and phone. It is saying that there is no account linked with facebook. I have Spotify premium and was listening prior to it getting disconnected by something. Someone has robbe...
Spotify Star
647 Views
1 replies
0 likes
PlanPremiumCountryCzechia Device(iPhone 6s)Operating System(iOS) My Question or Issuea bunch of unknown playlists appeared in my 'recently played' section i have nothing to do with. is there some sort of bug or someone is using my account?
Plan Premium Country Czechia Device (iPhone 6s) Operating System (iOS) My Question or Issue a bunch of unknown playlists appeared in my 'recently played' section i have nothi...
Spotify Star
9211 Views
3 replies
0 likes
PlanFree/PremiumCountry (???) DeviceiphoneOperating SystemiOS My Question or IssueMy country is set to spain because that is where I created the account and I am living in the US but it will not allow me to access my account now due to the abroad dai...
Plan Free/Premium Country (???) Device iphone Operating System iOS My Question or Issue My country is set to spain because that is where I created the account and I am living ...
Casual Listener
572 Views
2 replies
1 likes
PlanPremiumCountryRomaniaDevicePhone5sOperating SystemOS 12.1 My Question or IssueHello , I tried to get spotify premium from something on internet and now my account is linked to another mail , and also changed the passoword , I can connect to my ac...
Plan Premium Country Romania Device Phone5s Operating System OS 12.1 My Question or Issue Hello , I tried to get spotify premium from something on internet and now my account is link...
Spotify Star
374 Views
1 replies
0 likes
Hi, I can't link my Spotify account with my PlayStation account. I'm getting a message: "Your account on PlayStation™Network or your Spotify® account are already linked to different accounts. Please sign out and try a different account." Even though ...
Hi, I can't link my Spotify account with my PlayStation account. I'm getting a message: "Your account on PlayStation™Network or your Spotify® account are already linked to different accounts. Please ...
Spotify Star
868 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceLaptopOperating SystemWindows10 My Question or IssueI am having an issue this morning with one song playing over and over again. No matter which song I want to play in my libary, this one song keeps on playing. I can't get ...
Plan Premium Country USA Device Laptop Operating System Windows10 My Question or Issue I am having an issue this morning with one song playing over and over again. No matter wh...
Composer
386 Views
1 replies
0 likes
PlanPremiumCountryNetherlandsDevicePhilips 49PUS6412 (TV)Operating SystemAndroid My Question or IssueFor a couple of weeks now, my TV app refuses to keep me logged in to my Spotify account. Each time I need to log in via either my phone or by enterin...
Plan Premium Country Netherlands Device Philips 49PUS6412 (TV) Operating System Android My Question or Issue For a couple of weeks now, my TV app refuses to keep me logged in to my S...
Newbie
6861 Views
8 replies
2 likes
PlanfreeCountryUSOperating SystemIphone My Question or IssueA while ago I was automatically logged out of my spotify account, the password stopped working and when I try and reset the password on my phone the links never work. When I try and reset th...
Plan free Country US Operating System Iphone My Question or Issue A while ago I was automatically logged out of my spotify account, the password stopped working and when I try ...
Spotify Star
628 Views
1 replies
1 likes
PlanPremiumCountryMexicoDeviceiPhone 7Operating SystemiOS 10 Hi, recently i closed my FB account, so i lost all my playlists i made, is there any way to recover them up? BTW i still use the same email to login.
Plan Premium Country Mexico Device iPhone 7 Operating System iOS 10 Hi, recently i closed my FB account, so i lost all my playlists i made, is there any way to recover them up? BTW i ...
Spotify Star
355 Views
1 replies
0 likes
Hello I am part of a family plan but wish to cancel it. I am not the owner of the subscription. I have followed the instructions to "Cancel Premium" on my profile page and it says to me "your premium will end on the next date" but it doesn't. I have ...
Hello I am part of a family plan but wish to cancel it. I am not the owner of the subscription. I have followed the instructions to "Cancel Premium" on my profile page and it says to me "...
Roadie
420 Views
1 replies
0 likes
Se actualizó mi aplicación y la de mi familia, ahora a todos nos aparece que nuestras cuentas son FREE y no premium. ¿Qué hago para que nuestras cuentas vuelvan a premium y recuperar nuestros datos?
Se actualizó mi aplicación y la de mi familia, ahora a todos nos aparece que nuestras cuentas son FREE y no premium. ¿Qué hago para que nuestras cuentas vuelvan a premium y recuperar nuestros datos? ...
Spotify Star
756 Views
3 replies
0 likes
So, I recently exceeded my playlist on Spotify. Now, I want to continue this playlist in a second part. Now here is where my problem lies: I don't want to have the same tracks from the first one be on the second one. I wish there was a way to "Skip D...
So, I recently exceeded my playlist on Spotify. Now, I want to continue this playlist in a second part. Now here is where my problem lies: I don't want to have the same tracks from the first one...
Roadie
313 Views
1 replies
0 likes
Okay, so this started happening about a month ago, but multiple times each day my phone/computer starts playing some random album and then logs me out of my account. Something of note is that it is always the same album that is played before this hap...
Okay, so this started happening about a month ago, but multiple times each day my phone/computer starts playing some random album and then logs me out of my account. Something of note is that it is a...
Roadie
15952 Views
1 replies
0 likes
My Question or IssueFrom the video you can see a popular artist has their Instagram profile connected, in some way that I do not comprehend, to the song that they own. I want to be able to do that.Thank you, in advance, for your response!Best regards...
My Question or Issue From the video you can see a popular artist has their Instagram profile connected, in some way that I do not comprehend, to the song that they own. I want to be able to do t...
Newbie
9554 Views
6 replies
1 likes
