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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80347 Views

9 replies

2 likes

Account
Login
  • 80347 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653656 Views

13 replies

4 likes

Account
  • 653656 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734058 Views

18 replies

29 likes

  • 734058 Views
  • 18 replies
  • 29 likes

Our podcasts have been deleted?

Hello, you have accidentally deleted our podcast feed "b! Sal". We just wanted to update the rss but the podcast was deleted. Our followers and all of our episodes have been deleted. We want our podcast back again. I got an e-mail, but it didn't turn...

Newbie

Hello, you have accidentally deleted our podcast feed "b! Sal". We just wanted to update the rss but the podcast was deleted. Our followers and all of our episodes have been deleted. We want our podc...

OneByBoo

Roadie

1967 Views

1 replies

0 likes

Account
Other
  • 1967 Views
  • 1 replies
  • 0 likes

Solved!! Playlist has username, not my artist name

PremiumNorway Device(iPhone XR, Macbook Pro 2015Operating Systemios 12, macOS 10 I have created the following playlist but the link contains my personal user name however this is playlist I was to promote using my artist name Vilan Trax. https://open...

Newbie

Premium Norway   Device (iPhone XR, Macbook Pro 2015 Operating System ios 12, macOS 10   I have created the following playlist but the link contains my personal user name however th...

OneByBoo

Roadie

470 Views

1 replies

0 likes

Premium
  • 470 Views
  • 1 replies
  • 0 likes

Free Account blocking songs with Explicit Lyrics

PlanFreeCountry DeviceDesktop- ThinkCentreOperating System Windows 10My Question or IssueDoes the free account automatically block explicit lyric songs from playing now? They use to play but recently they skip now and are grayed out. I dont see a fil...

Newbie

  Plan Free Country   Device Desktop- ThinkCentre Operating System  Windows 10 My Question or Issue Does the free account automatically block explicit lyric songs from playin...

OneByBoo

Roadie

665 Views

1 replies

0 likes

Account
Free
  • 665 Views
  • 1 replies
  • 0 likes

Solved!! Simple way to stop playlist from ever influencing discovery weekly

I have made a playlist of rain noise which I listen to as I sleep. It's just the 10 minute track looped all night. I use Alexa to start the playlist using a "Sleep" command (I use spotify as the Alexa skill is very confining and doesn't work well). I...

Regular

I have made a playlist of rain noise which I listen to as I sleep. It's just the 10 minute track looped all night. I use Alexa to start the playlist using a "Sleep" command (I use spotify as the Alex...

Luan

Spotify Star

996 Views

1 replies

0 likes

Account
Premium
Unlimited
  • 996 Views
  • 1 replies
  • 0 likes

Discord and Spotify

When a friend wants to join me for joint listening, he has music rewind 30 seconds ahead and it turns out not synchronous listening. But when I connect to it, everything is fine. What is the problem?PlanPremiumCountryUSAOperating SystemWindows 10

Newbie

When a friend wants to join me for joint listening, he has music rewind 30 seconds ahead and it turns out not synchronous listening. But when I connect to it, everything is fine. What is the problem?...

mosohodPeti

Composer

482 Views

1 replies

0 likes

Other
  • 482 Views
  • 1 replies
  • 0 likes

Solved!! Spotify radio

PremiumCountryItalyDeviceiPhone XOperating System(iOS 11.2 My Question or IssueIs it something wrong with spotify radio? The playlists I create aren't endless any more and there is no more the thumb up and down button neither on my phone or in the de...

Newbie

Premium Country Italy Device iPhone X Operating System (iOS 11.2   My Question or Issue Is it something wrong with spotify radio? The playlists I create aren't endless any more and ther...

Teàrlach

Casual Listener

793 Views

1 replies

0 likes

Other
Premium
  • 793 Views
  • 1 replies
  • 0 likes

"Desafortunadamente,este codigo Premium parece no ser valido

Eh comprado una tarjeta de regalo en tienda OXXO ,eh intentado ingresar el codigo de la tarjeta de regalo de $100 para renovar mi suscripcion unica premium pero no acepta el codigo ,verifique con todas las letras y mayusculas pero persiste el problem...

Newbie

Eh comprado una tarjeta de regalo en tienda OXXO ,eh intentado ingresar el codigo de la tarjeta de regalo de $100 para renovar mi suscripcion unica premium pero no acepta el codigo ,verifique con tod...

Brunelicia

Community Legend

3825 Views

1 replies

3 likes

Account
Other
Premium
  • 3825 Views
  • 1 replies
  • 3 likes

Superuser Contribution Was logged out of devices and can’t get back in

PlanPremium family Country Device(iPhone 8,6, iPad Air, Mac book Operating System(iOS 12 My Question or IssueI went to use Spotify today and found that I was logged out, tried to log in and it is saying wrong password and or email and I know it’s cor...

Visitor

Plan Premium family  Country   Device (iPhone 8,6, iPad Air, Mac book  Operating System (iOS 12   My Question or Issue I went to use Spotify today and found that I ...

OscarDC

Moderator

806 Views

5 replies

0 likes

Account
Premium
Subscription
  • 806 Views
  • 5 replies
  • 0 likes

Superuser Contribution Shuffle

Are you going to fix shuffle or what?

Casual Listener

Are you going to fix shuffle or what?

Katerina

Spotify Legend

631 Views

3 replies

0 likes

  • 631 Views
  • 3 replies
  • 0 likes

Can't find my login

My Question or Issue Today I reset my old phone and got new one. Now I can't find my username/email to login to my old account (not this one). On that account I do have premium and am paying for it monthly. I do have the bank account number with whic...

Visitor

My Question or Issue   Today I reset my old phone and got new one. Now I can't find my username/email to login to my old account (not this one). On that account I do have premium and am paying...

Deli-isnt-okay

Newbie

392 Views

1 replies

0 likes

Account
Login
Subscription
  • 392 Views
  • 1 replies
  • 0 likes

I am logged into my account on my phone, but do not know which email or username it has

PlanPremiumCountrySwedenDeviceAndroid Phone LG G3Operating SystemWindows 10 My Question or IssueI just reinstalled my windows and some emails that I had went away. I have a premium subscription on my phone and used to use it on my PC aswell. But I ha...

Visitor

  Plan Premium Country Sweden Device Android Phone LG G3 Operating System Windows 10   My Question or Issue I just reinstalled my windows and some emails that I had went away. I ...

Jose_M

Spotify Star

389 Views

1 replies

2 likes

Account
Login
Premium
Subscription
  • 389 Views
  • 1 replies
  • 2 likes

Someone is using my spotify

PlanPremiumCountryNorwayDeviceIphone 6/PCOperating SystemiOS 10, Windows 10 My Question or IssueSomeone has been using my spotify for a while and i have tried to get rid of him by changing password and disconnecting all devices atleast 3 times.. i ha...

Newbie

Plan Premium Country Norway Device Iphone 6/PC Operating System iOS 10, Windows 10   My Question or Issue Someone has been using my spotify for a while and i have tried to get rid of h...

Jose_M

Spotify Star

676 Views

1 replies

1 likes

Account
Other
Premium
  • 676 Views
  • 1 replies
  • 1 likes

Solved!! Login on Samsung galaxy watch active

None of please help! I Am brand new to Spotify and I also just bought a Samsung Galaxy watch active. I created my Spotify account on my phone, through the app. I have tried to log into Spotify on my watch and it continues to say invalid password / us...

Casual Listener

None of please help! I Am brand new to Spotify and I also just bought a Samsung Galaxy watch active. I created my Spotify account on my phone, through the app. I have tried to log into Spotify on my ...

Alexaw1170

Casual Listener

2941 Views

2 replies

0 likes

Login
  • 2941 Views
  • 2 replies
  • 0 likes

I keep being logged out

PlanPremiumCountryNorwayDevice(iPhone XR, Huawei P10) Operating System(iOS 10, Android Oreo) My Question or IssueHello. My Spotify keeps being logged out for some reason, and when i try to log in again my password is incorrect, and i need to reset my...

Casual Listener

Plan Premium Country Norway Device (iPhone XR, Huawei P10)  Operating System (iOS 10, Android Oreo)   My Question or Issue Hello. My Spotify keeps being logged out for some r...

OneByBoo

Roadie

416 Views

1 replies

0 likes

Account
  • 416 Views
  • 1 replies
  • 0 likes

Solved!! Account Hacked Help

PlanPremiumCountry: United States Of America DeviceiPhone 10Operating System(iOS 10) My Question or IssueSo I recently got my account (alxeisen) hacked. They somehow managed to change my email and password. I can’t access my account at all what so ev...

Newbie

Plan Premium Country: United States Of America   Device iPhone 10 Operating System (iOS 10)   My Question or Issue So I recently got my account (alxeisen) hacked. They somehow man...

Luan

Spotify Star

1039 Views

1 replies

0 likes

Account
Login
Premium
Security
  • 1039 Views
  • 1 replies
  • 0 likes

[Discover Weekly] Changing thumbnails Discover Weekly

Hello, how can i Changing thumbnails Discover Weekly ?I have thumbnails from facebook, but i deleted avatar from facebook.

Casual Listener

Hello, how can i Changing thumbnails Discover Weekly ? I have thumbnails from facebook, but i deleted avatar from facebook.

tommysat

Casual Listener

881 Views

2 replies

0 likes

Account
Other
  • 881 Views
  • 2 replies
  • 0 likes

30-Day Trial, charged immediately on credit card

Hi All, I signed up for a 30-day trial and got charged immediately. I was wondering if this is normal and if this has been applied to my account. CountryCanada Thanks

Newbie

Hi All,   I signed up for a 30-day trial and got charged immediately. I was wondering if this is normal and if this has been applied to my account.   Country Canada   Thanks &n...

diorxx

Regular

737 Views

3 replies

0 likes

Account
Premium
Subscription
  • 737 Views
  • 3 replies
  • 0 likes

Can't delete Facebook-SignedUp Account. What to do?

I can't delete my "Facebook-Signed Up" Spotify Account.What to do? - I keep trying to delete it but literally nothing happens...

Casual Listener

I can't delete my "Facebook-Signed Up" Spotify Account. What to do?   - I keep trying to delete it but literally nothing happens...

Baldurjohanness

Casual Listener

462 Views

2 replies

0 likes

Account
Login
  • 462 Views
  • 2 replies
  • 0 likes

My music keeps stopping on dorm wifi, other account playing instead

PlanPremiumCountryUnited StatesDeviceMSI-Stealth-Pro and Samsung Galaxy S9Operating SystemWin10 and AndroidMy Question or IssueI have had Spotify premium since November, and this issue just started a few weeks ago. Sometimes, when I am listening to m...

Casual Listener

Plan Premium Country United States Device MSI-Stealth-Pro and Samsung Galaxy S9 Operating System Win10 and Android My Question or Issue I have had Spotify premium since November, and this is...

dragonainer

Casual Listener

1005 Views

1 replies

0 likes

Other
  • 1005 Views
  • 1 replies
  • 0 likes