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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ironhoodie
  • Visitor
  • 224523 Views
  • 733 replies
  • 70 likes
  • Account
  • 224523 Views
  • 733 replies
  • 70 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1112499 Views
  • 118 replies
  • 106 likes
  • Account
  • 1112499 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 58963 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 58963 Views
  • 61 replies
  • 8 likes

My account got hacked.

PlanPremiumCountrySingapore DeviceOperating System My Question or Issue I got logged out of spotify in every device I use suddenly, and my account turned out to be hacked. Email was changed to some random one, and my password has also changed. I cann...

  • Regular
  • Plan Premium Country Singapore  Device Operating System   My Question or Issue  I got logged out of spotify in every device I use suddenly, and my account turned out to be hack...
  • Billy-J
  • Spotify Star
  • 552 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
  • 552 Views
  • 3 replies
  • 0 likes

Dos cuentas mismo nombre usuario

Hola, Tengo una cuenta premium y cerré sesión sin querer, al volver a iniciar con mi nombre de usuario madmawe7, me lleva a una cuenta antigua, que curiosamente usa el mismo nombre de usuario. Mi problema es que no encuentro el correo asociado a la c...

  • Newbie
  • Hola,   Tengo una cuenta premium y cerré sesión sin querer, al volver a iniciar con mi nombre de usuario madmawe7, me lleva a una cuenta antigua, que curiosamente usa el mismo nombre de usuario....
  • Jose_M
  • Spotify Star
  • 885 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 885 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paid for subscription but my account is still free

This morning I recieved a prepaid card and used that to pay for a subscription. However I am still on a free account. I never got a reciept and this is the only account I have. The card was charged. Please help.

  • Newbie
  • This morning I recieved a prepaid card and used that to pay for a subscription. However I am still on a free account. I never got a reciept and this is the only account I have. The card was charged. ...
  • Katerina
  • Spotify Legend
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Payment details

Hi I have premium account. mokodance. Louisa White My bank card was stolen on Saturday so I am unable to update card details untill my replacement arrives. Please can you keep my account open untilthen. It should be in a few days! Thank you

  • Newbie
  • Hi I have premium account. mokodance. Louisa White  My bank card was stolen on Saturday so I am unable to update card details untill my replacement arrives. Please can you keep my account open ...
  • Jose_M
  • Spotify Star
  • 241 Views
  • 1 replies
  • 0 likes
  • Account
  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution cant change location

i have a free spotify account that i use and is registered in the usa but now when i try to change my location to South Africa it says that my email is already taken? so i cant change to it try get spotify premium in my country

  • Casual Listener
  • i have a free spotify account that i use and is registered in the usa but now when i try to change my location to South Africa it says that my email is already taken? so i cant change to it try ...
  • Katerina
  • Spotify Legend
  • 690 Views
  • 1 replies
  • 0 likes
  • Account
  • 690 Views
  • 1 replies
  • 0 likes

Solved!! Can’t change my country

Hello, I’ve got a problem. I’m a dutch guy but I’m for more than 14 days in Urkaine, so I can’t login. I’ve tried to change my country (from the Netherlands to Ukraine) but I only can choose for the Netherland while I’m in Ukraine. Is there somebody ...

  • Visitor
  • Hello,   I’ve got a problem. I’m a dutch guy but I’m for more than 14 days in Urkaine, so I can’t login. I’ve tried to change my country (from the Netherlands to Ukraine) but I only can choose...
  • user-removed
  • Not applicable
  • 1253 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
  • 1253 Views
  • 2 replies
  • 0 likes

Superuser Contribution trouble logging in

PlanPremiumCountry My Question or IssueI have recently upgraded to premium and I can’t log in! I’ve tried using my user name and password in the username tab and tried resetting my password endless times as well as reisnstallig the app! Really stuck ...

  • Casual Listener
  •   Plan Premium Country     My Question or Issue I have recently upgraded to premium and I can’t log in! I’ve tried using my user name and password in the username tab and tried ...
  • Guido
  • Spotify Legend
  • 386 Views
  • 7 replies
  • 0 likes
  • Login
  • 386 Views
  • 7 replies
  • 0 likes

My Spotify won't let me have a profile name or picture.

PlanStudent Premium My Question or Issue There is no option on my profile to add any of these. I'm just a gray silhouette with a basic username and it's really annoying. I can't get a new profile because I'm on student premium for the next 12 months....

  • Newbie
  • Plan Student Premium  My Question or Issue  There is no option on my profile to add any of these. I'm just a gray silhouette with a basic username and it's really annoying. I can't get a...
  • Maxim
  • Spotify Star
  • 638 Views
  • 1 replies
  • 0 likes
  • Account
  • 638 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account name was changed without my consent!

Plan/PremiumCountry DODevice My Question or Issue My account name was changed without my consent!

  • Casual Listener
  • Plan /Premium Country  DO Device     My Question or Issue  My account name was changed without my consent!
  • Peter
  • Spotify Legend
  • 517 Views
  • 7 replies
  • 0 likes
  • Account
  • 517 Views
  • 7 replies
  • 0 likes

Transferring Spotify Premium Account

Plan: Premium (looking to transfer the Premium onto this Free account)Country: CanadaDevice: MSI Laptop & Galaxy S7Operating System: Wind

  • Newbie
  • Plan: Premium (looking to transfer the Premium onto this Free account) Country: Canada Device: MSI Laptop & Galaxy S7 Operating System: Wind
  • Jose_M
  • Spotify Star
  • 488 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 488 Views
  • 1 replies
  • 0 likes

Losing Premium

PlanPremium Country KazakhstanDevice(iPhone 7)My Question or Issue Hello. I know it's illegal, but I bought a Premium subscription to Ebay. And the person who sold me a subscription removed me from my account after a month (although subscribing for a...

  • Newbie
  • Plan Premium  Country  Kazakhstan Device (iPhone 7) My Question or Issue   Hello. I know it's illegal, but I bought a Premium subscription to Ebay. And the person who sold me a...
  • Billy-J
  • Spotify Star
  • 400 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
    Security
  • 400 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Changing my D.O.B

Hello guys, I've been trying to register myself as a student for the student premium plan but everytime I put in my information, I get a message that I could not be found in the system. I thought it might have been my spotify's DOB which was made usi...

  • Casual Listener
  • Hello guys, I've been trying to register myself as a student for the student premium plan but everytime I put in my information, I get a message that I could not be found in the system. I thought it ...
  • Guido
  • Spotify Legend
  • 1243 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 1243 Views
  • 5 replies
  • 0 likes

Setting up Taste Profile with new Account

Dear community,a friend of mine just set up a new premium account. When she first opened the app she was asked to define the music she likes/dislikes (check/uncheck) to boost her taste profile. She liked the suggestions the thereby generated mix-tape...

  • Casual Listener
  •   Dear community, a friend of mine just set up a new premium account. When she first opened the app she was asked to define the music she likes/dislikes (check/uncheck) to boost her taste prof...
  • Jose_M
  • Spotify Star
  • 867 Views
  • 3 replies
  • 0 likes
  • Account
  • 867 Views
  • 3 replies
  • 0 likes

Albums suddenly no longer downloaded

Hi! Once in a while or, 2 times in the last freaking week I lose ALL my downloaded albums. This seems to happen when i'm leaving home or in the metro. I have seen other people here having the same issue and haven't seen any working solutions so far. ...

  • Casual Listener
  • Hi! Once in a while or, 2 times in the last freaking week I lose ALL my downloaded albums. This seems to happen when i'm leaving home or in the metro. I have seen other people here having the sa...
  • Jose_M
  • Spotify Star
  • 414 Views
  • 1 replies
  • 0 likes
  • Premium
  • 414 Views
  • 1 replies
  • 0 likes

Can’t log into the account which I have premium

hi I have deleted my Facebook account and can’t log into my premium account, my name isPaul Bardgett can you please help as I’m going abroad tomorrow and need my premium account for traveling l, thanks in advanceFree/PremiumCountry Ireland Device(iPh...

  • Newbie
  • hi I have deleted my Facebook account and can’t log into my premium account, my name isPaul Bardgett   can you please help as I’m going abroad tomorrow and need my premium account for travelin...
  • IguanaSetup
  • Community Legend
  • 403 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Premium
  • 403 Views
  • 1 replies
  • 1 likes

Need help

/Premium My Question or Issue I don't have access to my account and being charged every month and not being able to listen to music how can I cancel my premium and stop being charged for something I am not able to listen to.

  • Regular
  •   /Premium   My Question or Issue  I don't have access to my account and being charged every month and not being able to listen to music how can I cancel my premium and  stop ...
  • 19justme74
  • Regular
  • 686 Views
  • 6 replies
  • 0 likes
  • Premium
  • 686 Views
  • 6 replies
  • 0 likes

Superuser Contribution Connecting to Facebook

Whenever I attempt to manually connect my account to facebook, I receive the message "Sorry there has been a temporary error, please try again later". I am unsure what to do about this and would appreciate any help.Thanks!

  • Newbie
  • Whenever I attempt to manually connect my account to facebook, I receive the message "Sorry there has been a temporary error, please try again later". I am unsure what to do about this and would appr...
  • Katerina
  • Spotify Legend
  • 561 Views
  • 1 replies
  • 0 likes
  • Account
  • 561 Views
  • 1 replies
  • 0 likes

Spotify Isn't Displaying My Facebook Name

PlanFreeCountry USADeviceLaptop and Andriod PhoneOperating SystemWindows 10 and Andriod Marshmellow My Question or Issue I recently read that if I connect my Facebook account to my Spotify account, my Facebook name will be displayed on my Spotify pro...

  • Regular
  • Plan Free Country  USA Device Laptop and Andriod Phone Operating System Windows 10 and Andriod Marshmellow   My Question or Issue  I recently read that if I connect my Facebo...
  • IguanaSetup
  • Community Legend
  • 6568 Views
  • 3 replies
  • 6 likes
  • Account
    Free
  • 6568 Views
  • 3 replies
  • 6 likes

No access my profile

HiI have logged in with a new phone, but my player lists are gone. I also have Premium.How do I access my profile?

  • Visitor
  • Hi I have logged in with a new phone, but my player lists are gone. I also have Premium. How do I access my profile?      
  • Billy-J
  • Spotify Star
  • 439 Views
  • 22 replies
  • 0 likes
  • Premium
  • 439 Views
  • 22 replies
  • 0 likes