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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

83406 Views

29 replies

0 likes

  • 83406 Views
  • 29 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

104435 Views

10 replies

3 likes

Account
Login
  • 104435 Views
  • 10 replies
  • 3 likes

Spotify for Artists - Album mixup - Help

Hey all,Posting because I e-mailed Spotify last Tuesday and haven't gotten a reply yet. Ticket - ref:_00DD0pxIW._5002o28km3c:refIn short, I manage an artist and we took down all the music from the previous distributor, because we decided to work with...

Casual Listener

Hey all, Posting because I e-mailed Spotify last Tuesday and haven't gotten a reply yet. Ticket - ref:_00DD0pxIW._5002o28km3c:ref In short, I manage an artist and we took down all the music fro...

Billy-J

Spotify Star

857 Views

3 replies

0 likes

Account
Other
  • 857 Views
  • 3 replies
  • 0 likes

Says FB account is not Linked, FB shows it is

PlanPremiumCountryNorway Device(iPhone 8, Macbook Air) Hi guys,I really need help, I've read most of the articles.I was recently kicked out from my account from all my devices. I have Premium account (last payment was with my visa on 31.05, checked b...

Visitor

Plan Premium Country Norway   Device (iPhone 8, Macbook Air)   Hi guys, I really need help, I've read most of the articles. I was recently kicked out from my account from all ...

user-removed

Not applicable

676 Views

2 replies

0 likes

Account
Login
Premium
  • 676 Views
  • 2 replies
  • 0 likes

My account was hacked about a year ago and my favourites were all deleted, can i recover them?

PlanStudent PremiumCountryScotlandDevice(iPhone 6s, Macbook Pro mid 2015) My Question or IssueWhen my account was hacked about a year ago, I got it recovered quickly and easily, however all of my music had been wiped. I decided to just start again, b...

Newbie

Plan Student Premium Country Scotland Device (iPhone 6s, Macbook Pro mid 2015)   My Question or Issue When my account was hacked about a year ago, I got it recovered quickly and easily, ...

kejt_

Community Legend

394 Views

1 replies

0 likes

Account
Premium
  • 394 Views
  • 1 replies
  • 0 likes

Last name not appearing--Can't link my Facebook either.

PlanFree until I can get this working.CountryUSADeviceWindows 10 desktop, Samsung Galaxy Android My Question or IssueI know we can't change usernames, so I was trying to create a new account using my Facebook. I tied my FB account to my existing acco...

Newbie

Plan Free until I can get this working. Country USA Device Windows 10 desktop, Samsung Galaxy Android   My Question or Issue I know we can't change usernames, so I was trying to create a...

JBayudz

Rising Star 1

462 Views

1 replies

0 likes

Account
Login
  • 462 Views
  • 1 replies
  • 0 likes

Change Email Address on a Facebook Login Account

Plan - Premium FamilyCountry - USADevice - Samsung Galaxy S3 and Macbook Pro My Question or IssueI created my account many years ago with Facebook Login and an email address from a previous employer. I no longer have access to that email address and ...

Newbie

Plan - Premium Family Country - USA Device - Samsung Galaxy S3 and Macbook Pro   My Question or Issue I created my account many years ago with Facebook Login and an email address ...

JBayudz

Rising Star 1

769 Views

1 replies

0 likes

Account
Login
  • 769 Views
  • 1 replies
  • 0 likes

How to un-dislike a song?

PlanPremiumCountryHong KongOperating SystemWindows 10My Question or IssueHi, I've accidentally disliked a song. What should I do? Is there any function to redo this action in Spotify?

Newbie

Plan Premium Country Hong Kong Operating System Windows 10 My Question or Issue Hi, I've accidentally disliked a song. What should I do? Is there any function to redo this action in Spotify?

JBayudz

Rising Star 1

777 Views

1 replies

0 likes

Other
  • 777 Views
  • 1 replies
  • 0 likes

Logged in at former workplace

PlanPremiumCountry US My Question or IssueHi, so somehow, my password got saved to the register ipad at work. I quit my job a month ago and my former co workers are usign my account to play their music in the store. I already changed my password but ...

Newbie

  Plan Premium Country  US   My Question or Issue Hi, so somehow, my password got saved to the register ipad at work. I quit my job a month ago and my former co workers are usig...

Bethany_Dawn

Community Legend

512 Views

1 replies

0 likes

Security
  • 512 Views
  • 1 replies
  • 0 likes

It’s Like someone else used my account

I have a premium account and I just opened it on my phone and all my playlists are gone and there are 4 new ones that I didn’t put there and when I opened spoitfy on my pc my playlists were there but 10 seconds later and everything changed same as my...

Newbie

I have a premium account and I just opened it on my phone and all my playlists are gone and there are 4 new ones that I didn’t put there and when I opened spoitfy on my pc my playlists were there but...

Billy-J

Spotify Star

386 Views

1 replies

0 likes

Account
Login
Premium
Security
  • 386 Views
  • 1 replies
  • 0 likes

account locked?

PlanPremiumCountryUSDevice(iPhone XOperating SystemiOS 12 My Question or Issuetried to jump on spotify and was logged out of my phone even though i never am entered password and its not working, tried on pc which has my pass stored and still not work...

Visitor

  Plan Premium Country US Device (iPhone X Operating System iOS 12   My Question or Issue tried to jump on spotify and was logged out of my phone even though i never am  ent...

Billy-J

Spotify Star

643 Views

1 replies

0 likes

Account
Login
Premium
Security
Subscription
  • 643 Views
  • 1 replies
  • 0 likes

Superuser Contribution LOST ACCOUNT

Plan: Family PlanFree/Premium: PremiumCountry: NC, USA Device: iPhone XS Max(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System: iOS 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just recently received an email in a ...

Casual Listener

Plan: Family Plan Free/Premium: Premium Country: NC, USA   Device: iPhone XS Max (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System: iOS 10 (iOS 10, Android Oreo, W...

Peter

Spotify Legend

556 Views

2 replies

0 likes

Account
Login
Premium
Security
  • 556 Views
  • 2 replies
  • 0 likes

Superuser Contribution My account seems to have been deleted overnight.

PlanPremiumCountryUSDeviceiPhone SEOperating SystemWindows 10 My Question or IssueI made this account just so I could post this, but my actual account doesn't seem to exist anymore. I last used it two days ago, but when I went to use it today, I had ...

Visitor

Plan Premium Country US Device iPhone SE Operating System Windows 10   My Question or Issue I made this account just so I could post this, but my actual account doesn't seem to exist a...

Peter

Spotify Legend

1280 Views

4 replies

0 likes

Account
  • 1280 Views
  • 4 replies
  • 0 likes

Login issue

PlanFree My Question or IssueI've been logged out of my devices - computer and iphone. I've tried resetting the password but I don't receive the reset email - and I've forgotten which email I used before - and my username is not connected to my FB ac...

Visitor

Plan Free   My Question or Issue I've been logged out of my devices - computer and iphone. I've tried resetting the password but I don't receive the reset email - and I've forgotten which em...

ListenToGlobal

Composer

922 Views

3 replies

0 likes

Account
Login
  • 922 Views
  • 3 replies
  • 0 likes

PASSWORD ACCOUNT AND PASSWORD EMAIL FORGOTTEN

PlanFreeCountry DeviceBQ Aquaris U PlusOperating SystemAndroid My Question or IssueI'm trying to reset my spotify account but I need to do it with an old e-mail account which password I don't remember either. So, is there any way to log in or necessa...

Newbie

Plan Free Country   Device BQ Aquaris U Plus Operating System Android   My Question or Issue I'm trying to reset my spotify account but I need to do it with an old e-mail account ...

Billy-J

Spotify Star

628 Views

1 replies

0 likes

Account
  • 628 Views
  • 1 replies
  • 0 likes

Someone is using my account from an unknown device

PlanFreeCountryUSA DeviceiPhone 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo basically, when ever I use Spotify it disconnects me from my music and says it’s playing from another device(web fox) and when I press for...

Newbie

  Plan Free Country USA  Device iPhone 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So basically, when ever I use Spotify it discon...

Billy-J

Spotify Star

508 Views

1 replies

0 likes

Account
Login
Security
  • 508 Views
  • 1 replies
  • 0 likes

Google Home mini CAN

PlanPremiumCountryCanadaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi There - I was successful in ordering my Google Home Mini during the spotify promo but it w...

Newbie

Plan Premium Country Canada Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi There - I...

Billy-J

Spotify Star

490 Views

1 replies

0 likes

Account
Other
Premium
  • 490 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Random Numbers as Username

Plan Premium Country US Device iPhone X Operating System iOS 12.4 My Question or Issue I have an another account, [snip - Community Moderator edit], and I have been wanting to cancel premium subscription but I forgot what email I used for this accoun...

Newbie

  Plan Premium Country  US Device iPhone X Operating System iOS 12.4 My Question or Issue I have an another account, [snip - Community Moderator edit], and I have been w...

Katerina

Spotify Legend

898 Views

1 replies

0 likes

Account
  • 898 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant reset password

Plan Premium Device Samsung Galaxy 9 Operating System iOS 10 My Question or Issue I have no email connected to the account and I need someone to help me connect an email to it so I can reset my password. I am paying for premium and have no access to ...

Casual Listener

  Plan Premium Device Samsung Galaxy 9 Operating System iOS 10   My Question or Issue I have no email connected to the account and I need someone to help me connect an ema...

Katerina

Spotify Legend

797 Views

3 replies

0 likes

Account
Login
Premium
  • 797 Views
  • 3 replies
  • 0 likes

if I have a spotify artist account I have to pay a premium subscription.

because if I have a spotify artist account I have to pay a premium subscription... I would like to know if it is necessary for me to pay for a subscription if I have music which is on your platform.

Newbie

because if I have a spotify artist account I have to pay a premium subscription... I would like to know if it is necessary for me to pay for a subscription if I have music which is on your platform.

OneByBoo

Roadie

5944 Views

1 replies

2 likes

Account
Free
Login
Other
Premium
Security
Subscription
Unlimited
  • 5944 Views
  • 1 replies
  • 2 likes

Mute artist

PlanPremiumCountryUKDevice(iPhone Xs / Windows 10)Operating System(iOS 12, Windows 10,etc.) My Question or IssueI would like to know how to mute an artist. I have read it is now possible but I can’t find it either on my phone or Windows Apps.

Newbie

Plan Premium Country UK Device (iPhone Xs / Windows 10) Operating System (iOS 12, Windows 10,etc.)   My Question or Issue I would like to know how to mute an artist. I have read it is ...

ontvrgl

Regular

1251 Views

1 replies

0 likes

Premium
  • 1251 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't log in or reset password

Yeah I have a premium account and I randomly was logged out of my account and I can't use the reset password form because the email I used to set up the account I no longer have access to. The username for this account is jjdevoe2001 and I just want ...

Visitor

Yeah I have a premium account and I randomly was logged out of my account and I can't use the reset password form because the email I used to set up the account I no longer have access to. The userna...

Katerina

Spotify Legend

1755 Views

9 replies

3 likes

Account
  • 1755 Views
  • 9 replies
  • 3 likes