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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1077653 Views
  • 118 replies
  • 104 likes
  • Account
  • 1077653 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49527 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49527 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1145701 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1145701 Views
  • 4840 replies
  • 118 likes

Can't connect to my premium account

I got a new phone and when I tried to log into my account I think I accidentally created a new account. I tried to enter my premium account using a different user name than the one I used for my premium account, but I used the same e-mail-address. No...

  • Newbie
  • I got a new phone and when I tried to log into my account I think I accidentally created a new account. I tried to enter my premium account using a different user name than the one I used for my...
  • Aeffken
  • Newbie
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Lost Music

I have been on deployment for over a month now, and all of a sudden I wasn't able to listen to the music I downloaded. I came to find out that after a month without connecting to the internet, you lose the service. I have no way of connecting to the ...

  • Newbie
  • I have been on deployment for over a month now, and all of a sudden I wasn't able to listen to the music I downloaded. I came to find out that after a month without connecting to the internet, you lo...
  • jsannn
  • Community Legend
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Friends can't see what I'm listening to

Spotify shows that I listened to a song 6d ago when I've been listening to a whole lot of music since. The problem seemed to arise after I listened on my PS4.Yes, I have 'Publish my activity on Spotify' ticked on all my devices but the problem still ...

  • Music Fan
  • Spotify shows that I listened to a song 6d ago when I've been listening to a whole lot of music since. The problem seemed to arise after I listened on my PS4. Yes, I have 'Publish my activity on Spo...
  • frederikdrewes
  • Newbie
  • 1023 Views
  • 1 replies
  • 0 likes
  • Other
  • 1023 Views
  • 1 replies
  • 0 likes

Unable to change Country

Hi, I'm trying to change my country details as per the FAQ by giving up a payment card issued in a different country, but I am unable to change my country afterwards.It will give me an error, but no possibility to change my account's location:Your pa...

  • Newbie
  • Hi,   I'm trying to change my country details as per the FAQ by giving up a payment card issued in a different country, but I am unable to change my country afterwards. It will give me an err...
  • Ren187
  • Newbie
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daño en el PIN

Hola, justo hoy compré una tarjeta para obtener premium 3 meses y al raspar mi pin, este se daño, necesito ayuda por que ya no puedo recuperar los 3 digitos que me faltan

  • Newbie
  • Hola, justo hoy compré una tarjeta para obtener premium 3 meses y al raspar mi pin, este se daño, necesito ayuda por que ya no puedo recuperar los 3 digitos que me faltan
  • Alfredo
  • Roadie
  • 1633 Views
  • 1 replies
  • 0 likes
  • Premium
  • 1633 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account azzerato, resettato

Salve, premetto che ho già provato a risolvere il problema con le vostre guide ma è stato tutto inutile.Ho appena aperto l'app Spotify sul mio telefono ed essa dopo l'aggiornamento mi ha chiesto di fare il log in, io ho fatto il login con Facebook, c...

  • Newbie
  • Salve, premetto che ho già provato a risolvere il problema con le vostre guide ma è stato tutto inutile. Ho appena aperto l'app Spotify sul mio telefono ed essa dopo l'aggiornamento mi ha chiesto di...
  • Alfredo
  • Roadie
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Superuser Contribution Compromised Accounts

Hello, I spoke to a CS agent in Spotify chat called Daniel M and he advised I post here about this problem. I found that my Spotify account had been compromised this morning so decided to do some research, simply by googling my e-mail I found a list ...

  • Newbie
  • Hello,   I spoke to a CS agent in Spotify chat called  Daniel M and he advised I post here about this problem.   I found that my Spotify account had been compromised this morning...
  • Jack
  • Roadie
  • 642 Views
  • 2 replies
  • 1 likes
  • 642 Views
  • 2 replies
  • 1 likes

Superuser Contribution Restablecí me contraseña pero no puedo acceder a mi cuenta.

Quise iniciar sesión pero no me lo permitió, asi que restablecí la contraseña. Seguí todos los pasos, pero cuando quise entrar de nuevo me decía que el email o la contraseña no eran válidos. También probé con el nombre de usuario que me dio Spotify, ...

  • Newbie
  • Quise iniciar sesión pero no me lo permitió, asi que restablecí la contraseña. Seguí todos los pasos, pero cuando quise entrar de nuevo me decía que el email o la contraseña no eran válidos. También ...
  • Alfredo
  • Roadie
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium Student in another country

Hello! I am in the US for vacation, so I switched country to US (as the app prompted me) and a couple days later I decided to get Premium.On the Spotify web page I selected Premium for Students, and I was told I need to change my country to match my ...

  • Casual Listener
  • Hello! I am in the US for vacation, so I switched country to US (as the app prompted me) and a couple days later I decided to get Premium. On the Spotify web page I selected Premium for Students, an...
  • Alfredo
  • Roadie
  • 584 Views
  • 3 replies
  • 0 likes
  • 584 Views
  • 3 replies
  • 0 likes

Artist profile does not appear in search bar

Hi, I'm a new artist on Spotify, and I can find my account through the "share" link, but other users cannot find my artist profile using the search bar. My artist profile is "Sebastian Simon" and it does not show up anywhere in the search function. H...

  • Newbie
  • Hi, I'm a new artist on Spotify, and I can find my account through the "share" link, but other users cannot find my artist profile using the search bar.  My artist profile is "Sebastian Simon" a...
  • atyourservice00
  • Music Fan
  • 5671 Views
  • 1 replies
  • 5 likes
  • 5671 Views
  • 1 replies
  • 5 likes

Superuser Contribution Username issue

Hi,I have my subscription through my VidafoneUK SIM-card contract.When I did my contract I didn’t realized I had Spotify included so I didn’t register myself, one of my “awesome” friends decided to use my phone to setup my Spotify account in his emai...

  • Newbie
  • Hi, I have my subscription through my VidafoneUK SIM-card contract. When I did my contract I didn’t realized I had Spotify included so I didn’t register myself, one of my “awesome” friends decided ...
  • Jack
  • Roadie
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Solved!! When abroad, get playlist suggestions related to the country

Hi there, Here is my situation: I am part of a Family registered in a country A. However, I'm currently spending a few months in a country B. I can still use Spotify in the country B, but all the playlist suggestions I get on my home page are related...

  • Regular
  • Hi there,   Here is my situation: I am part of a Family registered in a country A. However, I'm currently spending a few months in a country B. I can still use Spotify in the country B, but al...
  • stoufjp
  • Regular
  • 465 Views
  • 2 replies
  • 0 likes
  • 465 Views
  • 2 replies
  • 0 likes

Unlink facebook

i sign in with facebook and my friend logged me out and somehow signed in to his spotify on my phone and it somehow linked it and now i can’t unlink it so i can sign in, help please

  • Newbie
  • i sign in with facebook and my friend logged me out and somehow signed in to his spotify on my phone and it somehow linked it and now i can’t unlink it so i can sign in, help please
  • atyourservice00
  • Music Fan
  • 291 Views
  • 1 replies
  • 0 likes
  • Account
  • 291 Views
  • 1 replies
  • 0 likes

Superuser Contribution Updating

My account on Spotify will not update to the latest version but my friend’s will, and it’s not my phone because I can login to hers and it’s updated but my account is not. What do I do to update it?

  • Newbie
  • My account on Spotify will not update to the latest version but my friend’s will, and it’s not my phone because I can login to hers and it’s updated but my account is not. What do I do to update...
  • Luke
  • Spotify Star
  • 425 Views
  • 10 replies
  • 0 likes
  • Premium
  • 425 Views
  • 10 replies
  • 0 likes

Login problem

I try to login and everytime I do it keeps logging me in and immediately log me out and I tried to reinstall and nothing works...

  • Casual Listener
  • I try to login and everytime I do it keeps logging me in and immediately log me out and I tried to reinstall and nothing works...
  • Tomerlit123
  • Casual Listener
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot connect Facebook account to Spotify account

Welcome. I have got problem with connecting Spotify account to Facebook account. I unlink Facebook account and after that I removed my account on Facebook. At now in the desktop application I have not option to link my new Facebook account and in the...

  • Newbie
  • Welcome. I have got problem with connecting Spotify account to Facebook account. I unlink Facebook account and after that I removed my account on Facebook. At now in the desktop application I have no...
  • SergioDavid
  • Roadie
  • 400 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 400 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify has locked my account

I created a Spotify account in February 2017 with my email account only for use on my mobile . Since yesterday, Spotify has without permission or my consent connected to my Facebook account ( which also uses the same email) and thus, has rendered my ...

  • Not applicable
  • I created a Spotify account in February 2017 with my email account only for use on my mobile . Since yesterday,  Spotify has without permission or my consent connected to my Facebook account ( w...
  • SergioDavid
  • Roadie
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

Solved!! Won't let me login.

So I noticed my spotify was stuck on offline mode even though I was connected, so I decided to log out and log back in. Now it won't let me log in through facebook, I can click the Log in with facebook banner multiple times and nothing, when use my l...

  • Casual Listener
  • So I noticed my spotify was stuck on offline mode even though I was connected, so I decided to log out and log back in. Now it won't let me log in through facebook, I can click the Log in with facebo...
  • Luke
  • Spotify Star
  • 9544 Views
  • 6 replies
  • 0 likes
  • Account
    Login
    Other
  • 9544 Views
  • 6 replies
  • 0 likes

My profile is a number and not my name

Hey my profile is connected to facebook, but my name no longer is shown on my profile and my friends can't find my profile. Why did it change, and how can my name come back? Also how can I change my email, it won't let me edit my email either, as now...

  • Casual Listener
  • Hey my profile is connected to facebook, but my name no longer is shown on my profile and my friends can't find my profile. Why did it change, and how can my name come back? Also how can I change my ...
  • Luke
  • Spotify Star
  • 219 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 219 Views
  • 1 replies
  • 0 likes

Spotify in Portugal und Spanien nutzen.

Hallo,ich lebe in Deutschland und möchte Spotify auch im Urlaub nutzen.Ich verbringe meinen Urlaub in Portugal und in Spanien.Ist es möglich meinen Premium Account im Ausland zu nutzen?GrußG.Kunter

  • Newbie
  • Hallo, ich lebe in Deutschland und möchte Spotify auch im Urlaub nutzen. Ich verbringe meinen Urlaub in Portugal und in Spanien. Ist es möglich meinen Premium Account im Ausland zu nutzen? Gruß ...
  • Luke
  • Spotify Star
  • 494 Views
  • 1 replies
  • 0 likes
  • Account
  • 494 Views
  • 1 replies
  • 0 likes