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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1080505 Views
  • 118 replies
  • 104 likes
  • Account
  • 1080505 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49960 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49960 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146419 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146419 Views
  • 4840 replies
  • 118 likes

Superuser Contribution Cuenta hackeada

Hace más de un año que cuento con spotify premium, hace un mes aproximadamente contrate plan familiar, y todo andaba bien, pero hace unas semanas desapareció toda mi música, playlist y canciones individuales, todo se borró y apareció otro tipo de mús...

  • Newbie
  • Hace más de un año que cuento con spotify premium, hace un mes aproximadamente contrate plan familiar, y todo andaba bien, pero hace unas semanas desapareció toda mi música, playlist y canciones indi...
  • Alfredo
  • Roadie
  • 3508 Views
  • 1 replies
  • 0 likes
  • 3508 Views
  • 1 replies
  • 0 likes

Different account linked to my account

I had an old iphone with my spotify account, but then I changed it ang gave the phone to my brother. We both are in the same family plan in spotify, but when he is listening to music on his account, it appears also in mine. I have logged out from all...

  • Casual Listener
  • I had an old iphone with my spotify account, but then I changed it ang gave the phone to my brother. We both are in the same family plan in spotify, but when he is listening to music on his account, ...
  • maes91
  • Casual Listener
  • 267 Views
  • 2 replies
  • 0 likes
  • 267 Views
  • 2 replies
  • 0 likes

Country Issues

We are from the US but are living in Germany long term. I went on today to start a Spotify Premium Family account for me and my kids to use. Although the bottom of my screen shows Germany, I only have a credit card from the States. So I put that info...

  • Newbie
  • We are from the US but are living in Germany long term.  I went on today to start a Spotify Premium Family account for me and my kids to use.  Although the bottom of my screen shows Germany...
  • tiarastorm
  • Regular
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Can't log in on my phone

Hi, I've got a premium account, but for some reason it won't let me log in on the app. I can log in fine on the browser. I've tried resetting my password, but no luck! I've also got a regular account and that one is working fine on my phone when I tr...

  • Newbie
  • Hi, I've got a premium account, but for some reason it won't let me log in on the app. I can log in fine on the browser. I've tried resetting my password, but no luck! I've also got a regular account...
  • Luke
  • Spotify Star
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema con annullamento Premium

Salve, volevo chiedere un informazione, ho attivato quasi due mesi fa la prova gratuita di 60 giorni che tra qualche giorno mi scade e sarei intenzione ad annullare premium.Sono andato nella pagina del mio account per annullarlo ma dice che io ho un ...

  • Newbie
  • Salve, volevo chiedere un informazione, ho attivato quasi due mesi fa la prova gratuita di 60 giorni che tra qualche giorno mi scade e sarei intenzione ad annullare premium. Sono andato nella pagina...
  • Alfredo
  • Roadie
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Superuser Contribution problème de connexion spotify android

Bonjour Lorsque je veux me connecter sur l'appli Spotify , il me dit vous êtes en hors connexion alors que j'ai la 4G. Je comprend pas. Quelqu'un peut m'aider svp ?Merci

  • Newbie
  • Bonjour  Lorsque je veux me connecter sur l'appli Spotify , il me dit vous êtes en hors connexion alors que j'ai la 4G.  Je comprend pas. Quelqu'un peut m'aider svp ? Merci
  • Alfredo
  • Roadie
  • 789 Views
  • 1 replies
  • 0 likes
  • 789 Views
  • 1 replies
  • 0 likes

Superuser Contribution Dubbele aanrekening Mastercard

Na nieuwe kaartgegevens in te vullen met nodige problemen moet ik elke maand 2 keer 14.99 euro als bijdrage betalen voor mijn premium abonnement. Een mailadres van spotify zelf is niet te vinden op de site ! Wie kan me hierbij helpen ?

  • Casual Listener
  • Na nieuwe kaartgegevens in te vullen met nodige problemen moet ik elke maand 2 keer 14.99 euro als bijdrage betalen voor mijn premium abonnement. Een mailadres van spotify zelf is niet te vinden op d...
  • Alfredo
  • Roadie
  • 482 Views
  • 3 replies
  • 0 likes
  • 482 Views
  • 3 replies
  • 0 likes

Can't connect to my premium account

I got a new phone and when I tried to log into my account I think I accidentally created a new account. I tried to enter my premium account using a different user name than the one I used for my premium account, but I used the same e-mail-address. No...

  • Newbie
  • I got a new phone and when I tried to log into my account I think I accidentally created a new account. I tried to enter my premium account using a different user name than the one I used for my...
  • Aeffken
  • Newbie
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Lost Music

I have been on deployment for over a month now, and all of a sudden I wasn't able to listen to the music I downloaded. I came to find out that after a month without connecting to the internet, you lose the service. I have no way of connecting to the ...

  • Newbie
  • I have been on deployment for over a month now, and all of a sudden I wasn't able to listen to the music I downloaded. I came to find out that after a month without connecting to the internet, you lo...
  • jsannn
  • Community Legend
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Friends can't see what I'm listening to

Spotify shows that I listened to a song 6d ago when I've been listening to a whole lot of music since. The problem seemed to arise after I listened on my PS4.Yes, I have 'Publish my activity on Spotify' ticked on all my devices but the problem still ...

  • Music Fan
  • Spotify shows that I listened to a song 6d ago when I've been listening to a whole lot of music since. The problem seemed to arise after I listened on my PS4. Yes, I have 'Publish my activity on Spo...
  • frederikdrewes
  • Newbie
  • 1030 Views
  • 1 replies
  • 0 likes
  • Other
  • 1030 Views
  • 1 replies
  • 0 likes

Unable to change Country

Hi, I'm trying to change my country details as per the FAQ by giving up a payment card issued in a different country, but I am unable to change my country afterwards.It will give me an error, but no possibility to change my account's location:Your pa...

  • Newbie
  • Hi,   I'm trying to change my country details as per the FAQ by giving up a payment card issued in a different country, but I am unable to change my country afterwards. It will give me an err...
  • Ren187
  • Newbie
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daño en el PIN

Hola, justo hoy compré una tarjeta para obtener premium 3 meses y al raspar mi pin, este se daño, necesito ayuda por que ya no puedo recuperar los 3 digitos que me faltan

  • Newbie
  • Hola, justo hoy compré una tarjeta para obtener premium 3 meses y al raspar mi pin, este se daño, necesito ayuda por que ya no puedo recuperar los 3 digitos que me faltan
  • Alfredo
  • Roadie
  • 1638 Views
  • 1 replies
  • 0 likes
  • Premium
  • 1638 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account azzerato, resettato

Salve, premetto che ho già provato a risolvere il problema con le vostre guide ma è stato tutto inutile.Ho appena aperto l'app Spotify sul mio telefono ed essa dopo l'aggiornamento mi ha chiesto di fare il log in, io ho fatto il login con Facebook, c...

  • Newbie
  • Salve, premetto che ho già provato a risolvere il problema con le vostre guide ma è stato tutto inutile. Ho appena aperto l'app Spotify sul mio telefono ed essa dopo l'aggiornamento mi ha chiesto di...
  • Alfredo
  • Roadie
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Superuser Contribution Compromised Accounts

Hello, I spoke to a CS agent in Spotify chat called Daniel M and he advised I post here about this problem. I found that my Spotify account had been compromised this morning so decided to do some research, simply by googling my e-mail I found a list ...

  • Newbie
  • Hello,   I spoke to a CS agent in Spotify chat called  Daniel M and he advised I post here about this problem.   I found that my Spotify account had been compromised this morning...
  • Jack
  • Roadie
  • 645 Views
  • 2 replies
  • 1 likes
  • 645 Views
  • 2 replies
  • 1 likes

Superuser Contribution Restablecí me contraseña pero no puedo acceder a mi cuenta.

Quise iniciar sesión pero no me lo permitió, asi que restablecí la contraseña. Seguí todos los pasos, pero cuando quise entrar de nuevo me decía que el email o la contraseña no eran válidos. También probé con el nombre de usuario que me dio Spotify, ...

  • Newbie
  • Quise iniciar sesión pero no me lo permitió, asi que restablecí la contraseña. Seguí todos los pasos, pero cuando quise entrar de nuevo me decía que el email o la contraseña no eran válidos. También ...
  • Alfredo
  • Roadie
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium Student in another country

Hello! I am in the US for vacation, so I switched country to US (as the app prompted me) and a couple days later I decided to get Premium.On the Spotify web page I selected Premium for Students, and I was told I need to change my country to match my ...

  • Casual Listener
  • Hello! I am in the US for vacation, so I switched country to US (as the app prompted me) and a couple days later I decided to get Premium. On the Spotify web page I selected Premium for Students, an...
  • Alfredo
  • Roadie
  • 586 Views
  • 3 replies
  • 0 likes
  • 586 Views
  • 3 replies
  • 0 likes

Artist profile does not appear in search bar

Hi, I'm a new artist on Spotify, and I can find my account through the "share" link, but other users cannot find my artist profile using the search bar. My artist profile is "Sebastian Simon" and it does not show up anywhere in the search function. H...

  • Newbie
  • Hi, I'm a new artist on Spotify, and I can find my account through the "share" link, but other users cannot find my artist profile using the search bar.  My artist profile is "Sebastian Simon" a...
  • atyourservice00
  • Music Fan
  • 5676 Views
  • 1 replies
  • 5 likes
  • 5676 Views
  • 1 replies
  • 5 likes

Superuser Contribution Username issue

Hi,I have my subscription through my VidafoneUK SIM-card contract.When I did my contract I didn’t realized I had Spotify included so I didn’t register myself, one of my “awesome” friends decided to use my phone to setup my Spotify account in his emai...

  • Newbie
  • Hi, I have my subscription through my VidafoneUK SIM-card contract. When I did my contract I didn’t realized I had Spotify included so I didn’t register myself, one of my “awesome” friends decided ...
  • Jack
  • Roadie
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Solved!! When abroad, get playlist suggestions related to the country

Hi there, Here is my situation: I am part of a Family registered in a country A. However, I'm currently spending a few months in a country B. I can still use Spotify in the country B, but all the playlist suggestions I get on my home page are related...

  • Regular
  • Hi there,   Here is my situation: I am part of a Family registered in a country A. However, I'm currently spending a few months in a country B. I can still use Spotify in the country B, but al...
  • stoufjp
  • Regular
  • 470 Views
  • 2 replies
  • 0 likes
  • 470 Views
  • 2 replies
  • 0 likes

Unlink facebook

i sign in with facebook and my friend logged me out and somehow signed in to his spotify on my phone and it somehow linked it and now i can’t unlink it so i can sign in, help please

  • Newbie
  • i sign in with facebook and my friend logged me out and somehow signed in to his spotify on my phone and it somehow linked it and now i can’t unlink it so i can sign in, help please
  • atyourservice00
  • Music Fan
  • 292 Views
  • 1 replies
  • 0 likes
  • Account
  • 292 Views
  • 1 replies
  • 0 likes