Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hiya, Sorry if I just couldn’t find this when I looked, but the 3,333 limit - if you delete a song you’ve downloaded, does this count towards the 3,333, or is it a total of 3,333 can be downloaded at one time, and if you hit that limit and deleted, s...
Unable to login to spotify desktop app (windows 7) with facebook login credentials.
Hola,en dias pasado cerre sesion en mi cuenta premium y no tenia contraseña de la cuenta Spotify y del correo electronico y ahora no se como recuperarla y quiero asosiar esa cuenta a la nueva
I was told the only way to change my display name was to create a new account. I'm now wondering if playlist followers and account followers will transfer over if I ask the support team to transfer my stuff to a new account. p.s. and if my student di...
Üyeliğimi başlattığı verdiğim bilgilerdeki zip kodunu unuttum. ZİP kodumu günceller misiniz. Premium Üyeliğime Aile üyesi ekleyemiyorum. posta kodu: 34882 PlanÖdülÜlke: türkiye
Hi! So as the title says, yesterday I connected my Facebook account to my profile in order to change my display name so people could find me easier. I looked today and I saw that it hadn't changed. I tried logging out, etc. Tried on my iPhone and two...
Recently a strange occurance has been happening. Someone has been connecting to my spotify account through their "kitchen speaker" and playing all sorts of music, and as a paying member...I don't really appreciate that. I have forced sign outs, forgo...
Hi, I wanted to upgrade my account from Premium to Premium Family and my username chenged from szrp1jjmk20i0a6oenehgpdfs to ozi4gbvdz3opoobhdirtk4tpe. Then, I completely lost my playlist.How can I retrieve my playlists?Best regards
PlanPremiumCountry ColombiaDevice(Moto C)Operating System(Android) My Question or Issue Hola, quisiera que por favor me ayudaran. Tengo una cuenta premium, cuando tengo acceso a internet, descargo musica, sin embargo cuando tengo que salir y desconec...
PlanFamily PlanCountry USA My Question or Issue Is there a way to view the 2018 Wrapped recap? When I go to the spotifywrapped site and login, I only get the web client instead of the recap with the slides that show all my music stats from 2018. Mayb...
PlanPremiumCountry USADeviceWeb Player (at work, install is not available)Operating System(Windows 7) My Question or IssueI have been paying for Premium for several years. I haven't missed a payment or had issues with payments. I now receive ads duri...
PlanPremiumCountryAustriaDeviceMacbook Pro My Question or IssueI can't add my MacBook Pro to Spotify Premium. I already have Spotify Premium, for University Students. I currently have two offline-devices.Every time I want to add my MacBook Pro as an ...
Hi guys, I was listening the Radio and I clicked on "ok we won't play this again".Now that song is blocked.How can come back? Thanks for your help. Flavio!
PlanUniversitárioCountryBrasilDevicezenfone 3Operating SystemAndroid My Question or IssueMeu plano universitário só tem os seguintes modos de pagamento disponíveis: -Credito (visa, master american, express)-Débito (BB, Santander, Bradesco, [nao lembr...
Globe PrepaidFreePhilippines Device(Samsung J5 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've recently created an account on my mobile. From that account I signed up for spotify premium 1-month free through debi...
Plan universitário premiumCountry BrasilDeviceZenfone 3Operating SystemAndroidMy Question or Issue Tenho o desconto de universitário ativado e não posso pagar no cartão de credito e nem no débito — as únicas formas disponíveis de pagamentoEu gostaria...
Cómo puedo modificar los Datos de facturación para Incluir el DNI en las Facturas?PlanPremiumCountry EspañaDevice(iPhone)Operating System(iOS 10,) My Question or Issue
PlanFree/PremiumCountry IMy Question or Issue How do I find out how many kudos points I have I'm in the Spotify community Rockstar page
Plan Free/Premium Country France Device Acer Laptop, Samsung J7 2017 Operating System Windows 7, Android Oreo My Question or Issue [English] Hello everyone ! I have a problem with my username. Instead of my Facebook one, it is composed of number and ...
Hi, I have just upgraded from Premium to Family Premium. I want to sign up my kids, have created them an email address each and invited them to the family account but when I go to sign them up to a spotify account the sign-up bar just keeps spinning ...