Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Forum Posts

Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Loneliest_Cabin
  • Community Manager
  • 279986 Views
  • 822 replies
  • 84 likes
  • Account
  • 279986 Views
  • 822 replies
  • 84 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1133266 Views
  • 118 replies
  • 107 likes
  • Account
  • 1133266 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 75590 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 75590 Views
  • 63 replies
  • 8 likes

Question About Usernames

I'm not fully sure if this it the right forum, though I do hope it is. This isn't really an issue, but more of a curiosity. I understand that the randomly generated usenames are to allow for a "improved performance". What I was wondering is if anyone...

  • Newbie
  • I'm not fully sure if this it the right forum, though I do hope it is.  This isn't really an issue, but more of a curiosity.    I understand that the randomly generated usenames are ...
  • Billy-J
  • Spotify Star
  • 511 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 511 Views
  • 1 replies
  • 0 likes

why is my username a bunch of words and numbers

 why is my username a bunch of words and numbers  

  • Visitor
  •  why is my username a bunch of words and numbers    
  • Bethany_Dawn
  • Community Legend
  • 679 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 679 Views
  • 1 replies
  • 0 likes

Solved!! Password stopped working and all my playlists are gone

Hi, When I opened Spotify on my laptop it was logged out with error code 3. I couldn't log back in because I didn't remember my password, so I changed my password and logged in. All my playlists are gone, there's just one called 'Muzyczka' which I de...

  • Casual Listener
  •   Hi,  When I opened Spotify on my laptop it was logged out with error code 3. I couldn't log back in because I didn't remember my password, so I changed my password and logged in. All my...
  • Jose_M
  • Spotify Star
  • 416 Views
  • 7 replies
  • 1 likes
  • Account
    Premium
    Security
  • 416 Views
  • 7 replies
  • 1 likes

I need an help for my spotify account

Hello everyone,I downloaded my spotify account during my Erasmus period in another country. Now I'm again in my native country and my spotify stopped to work. I should change on my settings my country but it cannot let me enter on my profile. How can...

  • Newbie
  • Hello everyone, I downloaded my spotify account during my Erasmus period in another country. Now I'm again in my native country and my spotify stopped to work. I should change on my settings my coun...
  • Luke
  • Spotify Star
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

cant login wt fb/account spotify

cant login with fb and spotify accounttry instal 2x still cant login im using huawei y5

  • Newbie
  • cant login with fb and spotify account try instal 2x still cant login   im using huawei y5    
  • Luke
  • Spotify Star
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Can't login Spotify

I can't login Spotify on my Android device. The write "Unable to login. Either the Username or Password is incorrect", but I can login on my computer . Help my please

  • Newbie
  • I can't login Spotify on my Android device. The write "Unable to login. Either the Username or Password is incorrect", but I can login on my computer . Help my please 
  • Luke
  • Spotify Star
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Problem in logging in.

I can't login with my username and password!The app says your username and password combination doesn't match a Spotify account but im sure that I'm typing them correctly!What Can I do now to have access again?

  • Newbie
  • I can't login with my username and password! The app says your username and password combination doesn't match a Spotify account but im sure that I'm typing them correctly! What Can I do now to hav...
  • Luke
  • Spotify Star
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

New unfamiliar songs added to my playlists

For months I've been having this issue. I rarely add songs to my favorites playlist but lately, every time I log on there is a new song in there. I'm 100 percent sure I didn't add it myself. It's always a song I don't know, esometimes even 2 and it i...

unfamiliar song.PNG
  • Newbie
  • For months I've been having this issue. I rarely add songs to my favorites playlist but lately, every time I log on there is a new song in there. I'm 100 percent sure I didn't add it myself. It'...
  • Luke
  • Spotify Star
  • 460 Views
  • 1 replies
  • 0 likes
  • Playlist
  • 460 Views
  • 1 replies
  • 0 likes

My playlists are gone; other ones appear

When I log in, I see a lot of playlists appear that I have never made. My own playlists however are all gone! What's happening?

  • Casual Listener
  • When I log in, I see a lot of playlists appear that I have never made. My own playlists however are all gone! What's happening?
  • Luke
  • Spotify Star
  • 210 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 210 Views
  • 1 replies
  • 0 likes

Won't let me login woth facebook

It will not let me login with facebook

  • Newbie
  • It will not let me login with facebook
  • Luke
  • Spotify Star
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

playlists getting lost ?

Hey therei have an account in NZ for Spotify premium in connection with a mobile prepaid plan ...now im back in my home country and i want to change the spotify account in a premium account without the mobile thing but i just read that i have to canc...

  • Newbie
  • Hey there i have an account in NZ for Spotify premium  in connection with a mobile prepaid plan ... now im back in my home country and i want to change the spotify account in a premium account...
  • Luke
  • Spotify Star
  • 887 Views
  • 1 replies
  • 0 likes
  • 887 Views
  • 1 replies
  • 0 likes

error when logging in with facebook or email

I have not been able to login with any email account, nor with Facebook, it says "username / password invalid" and when I want to create a new account it says "we have not been able to log in" and it does not let me create and then says that the mail...

  • Newbie
  • I have not been able to login with any email account, nor with Facebook, it says "username / password invalid" and when I want to create a new account it says "we have not been able to log in" and it...
  • Luke
  • Spotify Star
  • 436 Views
  • 1 replies
  • 0 likes
  • 436 Views
  • 1 replies
  • 0 likes

Free spotify

I have the app and I have a free spotify and I try logging in and it don' allow me it says password or username is incorrect. I did the reset password and still not allowed to log in. I appreciate the help and your time.

  • Newbie
  • I have the app and I have a free spotify and I try logging in and it don' allow me it says password or username is incorrect. I did the reset password and still not allowed to log in. I appreciate th...
  • Luke
  • Spotify Star
  • 733 Views
  • 1 replies
  • 0 likes
  • 733 Views
  • 1 replies
  • 0 likes

I phone app not logging in

I go to log in and get a pop up box saying Spotify can only be used for 14 days abroad.... I’m not abroad.... help please!!!

  • Newbie
  • I go to log in and get a pop up box saying Spotify can only be used for 14 days abroad.... I’m not abroad.... help please!!!
  • Luke
  • Spotify Star
  • 525 Views
  • 1 replies
  • 0 likes
  • 525 Views
  • 1 replies
  • 0 likes

Cant login

Hi Can you help me to fix my problem? my problem is i cant login but my email and password are correct

  • Newbie
  • Hi  Can you help me to fix my problem?  my problem is i cant login but my email and password are correct
  • Luke
  • Spotify Star
  • 798 Views
  • 1 replies
  • 0 likes
  • 798 Views
  • 1 replies
  • 0 likes

username

When I originally created my Spotify account it was connected to my Facebook. I have since deleted my Facebook and now my username is just a bunch of numbers. Can I please change this?

  • Newbie
  • When I originally created my Spotify account it was connected to my Facebook. I have since deleted my Facebook and now my username is just a bunch of numbers. Can I please change this?
  • Luke
  • Spotify Star
  • 801 Views
  • 1 replies
  • 2 likes
  • 801 Views
  • 1 replies
  • 2 likes

All playlists deleted

Yesterday while in class my spotify started playing a random playlist, so I immediately logged out of all devices and changed my password. Asked everyone possible if they had accessed my account, but noone had. After this happened I also noticed that...

  • Newbie
  • Yesterday while in class my spotify started playing a random playlist, so I immediately logged out of all devices and changed my password. Asked everyone possible if they had accessed my account, but...
  • Luke
  • Spotify Star
  • 693 Views
  • 1 replies
  • 0 likes
  • 693 Views
  • 1 replies
  • 0 likes

Logging out automatically after logging in

I accidentally logged out of my account, yesterday and then, after resetting my password (as i forgot the original), logged in successfully and played music. But after some hours i opened the app and found that I'm logged out again, therefore i logge...

  • Newbie
  • I accidentally logged out of my account, yesterday and then, after resetting my password (as i forgot the original), logged in successfully and played music.  But after some hours i opened the ...
  • Luke
  • Spotify Star
  • 512 Views
  • 1 replies
  • 0 likes
  • 512 Views
  • 1 replies
  • 0 likes

Can't log into my account.

It keeps saying username or password is incorrect. Or it logs in for a second, says your offline nd logs out again before giving me a chance to do anything. This has been happening since the past 2 hours now.

  • Newbie
  • It keeps saying username or password is incorrect. Or it logs in for a second, says your offline nd logs out again before giving me a chance to do anything. This has been happening since the past 2 h...
  • Luke
  • Spotify Star
  • 786 Views
  • 1 replies
  • 0 likes
  • 786 Views
  • 1 replies
  • 0 likes

leoleesgardens account doenst exist ? despite beingcharged

Hello the account i am contacting you through is not the account i want to be using. I have been charged 9.99 for the account Leoleesgardens. which woud be fine if spotify actually said the account existed ! i can not log in. in any way, and i am bei...

  • Visitor
  • Hello the account i am contacting you through is not the account i want to be using.  I have been charged 9.99 for the account Leoleesgardens. which woud be fine if spotify actually said the ac...
  • Jose_M
  • Spotify Star
  • 4225 Views
  • 5 replies
  • 1 likes
  • Login
  • 4225 Views
  • 5 replies
  • 1 likes