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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

285805 Views

529 replies

34 likes

Account
Free
  • 285805 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13591 Views

6 replies

11 likes

Security
  • 13591 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

539610 Views

990 replies

114 likes

Account
  • 539610 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129546 Views

74 replies

12 likes

Account
Login
Premium
  • 129546 Views
  • 74 replies
  • 12 likes

Daily Mix have COMPLETEY disappeared from account

PlanPremiumCountryDenmark DeviceiPhone and MacbookOperating SystemiOS 10 My Question or IssueHello! My Daily Mixes have completely disappeared from my Spotify account. I've been an user of Spotify for several years and used my Daily Mixes a lot as we...

Newbie

Plan Premium Country Denmark   Device iPhone and Macbook Operating System iOS 10   My Question or Issue Hello! My Daily Mixes have completely disappeared from my Spotify acc...

OneByBoo

Roadie

1060 Views

1 replies

0 likes

Account
Other
Premium
  • 1060 Views
  • 1 replies
  • 0 likes

Playlist deleted

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, We have a premium family account, and my father got all his playlists deleted. (He doe...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello, ...

OneByBoo

Roadie

276 Views

1 replies

0 likes

Other
  • 276 Views
  • 1 replies
  • 0 likes

My username is a random set of numbers and letters.

I recently had to make a new Spotify account on my family's premium plan. When I went to enter my username under the "What should we call you?" box, they didn't tell me the name I entered was unavailable and instead set my username to a mess of rando...

Newbie

I recently had to make a new Spotify account on my family's premium plan. When I went to enter my username under the "What should we call you?" box, they didn't tell me the name I entered was unavail...

jsannn

Community Legend

277 Views

1 replies

0 likes

Account
Premium
  • 277 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleted Facebook account used to create Spotify account

Hey all, So due to recent issues, I've deleted my Facebook entirely. It's been two weeks and I cannot recover the account, but I just noticed that my Spotify account is now just a bunch of numbers, and I can't seem to change anything. Is there any wa...

Newbie

Hey all,   So due to recent issues, I've deleted my Facebook entirely. It's been two weeks and I cannot recover the account, but I just noticed that my Spotify account is now just a bunch of n...

user-removed

Not applicable

717 Views

2 replies

0 likes

Account
Premium
  • 717 Views
  • 2 replies
  • 0 likes

Superuser Contribution username does not belong to an active account

PlanFreeCountryUnited States My Question or Issuei tried to log into my spotify account by typing in the username because i forgot what email i used for it but it said "this username does not belong to an active account" even though it does. the user...

Casual Listener

Plan Free Country United States   My Question or Issue i tried to log into my spotify account by typing in the username because i forgot what email i used for it but it said "this username...

user-removed

Not applicable

877 Views

2 replies

0 likes

Account
Free
Login
Other
  • 877 Views
  • 2 replies
  • 0 likes

Solved!! Account suddenly deleted

It seems my account 'jennyschavemaker' was suddenly deleted! I'm a bit freaked out, because there is a lot of music from past years I collected... I created a free account now with another emailadres so I could post a message. How can this be fixed??

Visitor

It seems my account 'jennyschavemaker' was suddenly deleted! I'm a bit freaked out, because there is a lot of music from past years I collected... I created a free account now with another emailadres...

Billy-J

Spotify Star

1747 Views

3 replies

0 likes

Account
  • 1747 Views
  • 3 replies
  • 0 likes

Can't login

PlanPremiumCountrySingaporeDeviceWindowsOperating SystemWindows 10 My Question or IssueHi i have been using spotify with no issues for the past few years. however just today i am loged out of my account. And i have been unable to access it again. I a...

Newbie

  Plan Premium Country Singapore Device Windows Operating System Windows 10   My Question or Issue Hi i have been using spotify with no issues for the past few years. however jus...

Billy-J

Spotify Star

340 Views

1 replies

0 likes

Account
  • 340 Views
  • 1 replies
  • 0 likes

Solved!! My account is deleted

PlanFree/PremiumCountryTurkeyDeviceLg g3Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy account is deleted out of nowhere. I had premium and have been using it for a while. I just tried to login to my account but it sai...

Casual Listener

Plan Free/Premium Country Turkey Device Lg g3 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My account is deleted out of nowhere. I had premium a...

Luan

Spotify Star

928 Views

4 replies

0 likes

Premium
  • 928 Views
  • 4 replies
  • 0 likes

Can t log in

Hello. I m using spotify from switzerland. I forget my email and so i can t log in. I have the spotify premium. I pay it with the mastercard but at the pay information there is only: Spotify and then a numberWhat can i do to find out my spotify email...

Visitor

Hello. I m using spotify from switzerland. I forget my email and so i can t log in. I have the spotify premium. I pay it with the mastercard but at the pay information there is only: Spotify and then...

Billy-J

Spotify Star

387 Views

1 replies

0 likes

Account
  • 387 Views
  • 1 replies
  • 0 likes

no followers or friends feed

PlanPremiumCountryIreland DeviceMac and iphone Operating SystemiOs My Question or Issue i have suddenly lost all followers and friends feed wont load however it says nobody has any followers when searching people and my recently played artists also h...

Newbie

  Plan Premium Country Ireland  Device Mac and iphone    Operating System iOs   My Question or Issue  i have suddenly lost all followers and friends feed won...

OneByBoo

Roadie

577 Views

4 replies

0 likes

Account
Premium
  • 577 Views
  • 4 replies
  • 0 likes

Solved!! My uncle is not accepted in the family plan

Hello, I tried adding my uncle to the family plan..it works for a week until he gets kicked out from the plan. I don't understand why? Can I get a direct support please? I tried canceling his email adress and then adding it again..still doesn't work....

Casual Listener

Hello, I tried adding my uncle to the family plan..it works for a week until he gets kicked out from the plan. I don't understand why? Can I get a direct support please?   I tried canceling hi...

Luan

Spotify Star

1173 Views

5 replies

0 likes

Other
  • 1173 Views
  • 5 replies
  • 0 likes

Don't even have a Profile Name only a bunch of numbers.

Hi, i decided to try Spotify, was refered from a friend. I downloaded the app on Android and tryied to Sign-up. When i entered the email, i got an error saying that the email is already being used. Had no memories of ever signing up to Spotify but an...

Casual Listener

Hi,   i decided to try Spotify, was refered from a friend. I downloaded the app on Android and tryied to Sign-up. When i entered the email, i got an error saying that the email is already bein...

Jᴀᴄᴋ

Roadie

677 Views

3 replies

0 likes

Account
  • 677 Views
  • 3 replies
  • 0 likes

Solved!! 3 Spotify account on 3 google home mini's broken after upgrading to premium

Plan2 Free / 1 PremiumCountryCanadaDeviceGoogle Home Mini'sOperating SystemGoogle My Question or IssueWe have 3 google home minis (one in each bedroom) and 3 home members (Myself and 2 kids) each with their own Spotify free account linked to their ow...

Regular

  Plan 2 Free / 1 Premium Country Canada Device Google Home Mini's Operating System Google   My Question or Issue We have 3 google home minis (one in each bedroom) and 3 home mem...

Jᴀᴄᴋ

Roadie

5348 Views

11 replies

1 likes

Account
Free
Premium
  • 5348 Views
  • 11 replies
  • 1 likes

Solved!!Superuser Contribution How do a START an account with a real username?

I want an account with a username that is searchable, but no matter what way I try to open an account I just get a random set of letters and numbers. How do people get actual usernames that can be searched for? My friends have them, but regardless of...

Casual Listener

I want an account with a username that is searchable, but no matter what way I try to open an account I just get a random set of letters and numbers. How do people get actual usernames that can be se...

Winds

Casual Listener

1375 Views

7 replies

0 likes

Account
  • 1375 Views
  • 7 replies
  • 0 likes

Superuser Contribution been charged even though I just changed my card details

Hello,i reacenly changed my card details and even though they first sent me a text which said 0.00 charge then I was charged for 3.49 which is how I pay for my student account. What should I do?For more info please contact me privately.thank you(I'm ...

Casual Listener

Hello, i reacenly changed my card details and even though they first sent me a text which said 0.00 charge then I was charged for 3.49 which is how I pay for my student account. What should I do? F...

user-removed

Not applicable

689 Views

2 replies

0 likes

Subscription
  • 689 Views
  • 2 replies
  • 0 likes

Superuser Contribution Offline mode problem

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI had set my profile to offline recently and I found my account logged out when I came back t...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I had s...

user-removed

Not applicable

928 Views

2 replies

0 likes

Account
Login
Other
Premium
  • 928 Views
  • 2 replies
  • 0 likes

This song is not available

Suddenly I am not able to play most of my albums and songs. Respons from Spotify: this song is not available. Tried to get help on this site, did not work, most posts are more than 3years old. Same problem on Android phone and ipad, Booth relative ne...

Visitor

Suddenly I am not able to play most of my albums and songs. Respons from Spotify: this song is not available. Tried to get help on this site, did not work, most posts are more than 3years old. Same p...

Billy-J

Spotify Star

1101 Views

6 replies

0 likes

Account
  • 1101 Views
  • 6 replies
  • 0 likes

Label Account

I am trying to setup a label account with Spotify. I went to Spotify.com/signup but it didn't sign me up as a label. Please advise on how to sign up as a label and get the verification process started.

Newbie

I am trying to setup a label account with Spotify. I went to Spotify.com/signup but it didn't sign me up as a label. Please advise on how to sign up as a label and get the verification process starte...

Billy-J

Spotify Star

530 Views

1 replies

0 likes

Account
  • 530 Views
  • 1 replies
  • 0 likes

Incorrect username or password

PlanFreeCountry UK Hi,I get the 'Incorrect username or password. ' message when I try to login to my account. I've tried resetting my password but I didn't get any email's from spotify so I'm stuck. and had to create this new account. If it's any hel...

Newbie

Plan Free Country UK   Hi, I get the 'Incorrect username or password. ' message when I try to login to my account. I've tried resetting my password but I didn't get any email's fr...

OneByBoo

Roadie

1007 Views

1 replies

0 likes

Account
Login
  • 1007 Views
  • 1 replies
  • 0 likes