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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88624 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
757673 Views
18 replies
29 likes
Hi! I have a problem my Spotify... well, i Have a premium for family, I don’t remember the address I registered, for this reason my family can’t login. Is it possible I see my address? Thanks
Hi! I have a problem my Spotify... well, i Have a premium for family, I don’t remember the address I registered, for this reason my family can’t login. Is it possible I see my address? Thanks&nb...
Spotify Star
1114 Views
1 replies
0 likes
PlanPremiumCountry CanadaDeviceiPhone 7Operating SystemiOS 10 My Question or Issue I want to turn on my Publish Activity and share what I am listening to but it isn’t turning on. In the past it has worked but now it isn’t. I’m just wondering what cou...
Plan Premium Country Canada Device iPhone 7 Operating System iOS 10 My Question or Issue I want to turn on my Publish Activity and share what I am listening to but it isn...
Roadie
308 Views
1 replies
0 likes
Until this morning, the name that showed up on my Spotify was my real name. But this morning, it randomly changed to four random Chinese characters! But I didn't do this! So why did this happen?
Until this morning, the name that showed up on my Spotify was my real name. But this morning, it randomly changed to four random Chinese characters! But I didn't do this! So why did this happen?
Roadie
695 Views
1 replies
0 likes
Hi, I have severe paranoid anxiety, to the point of it being crippling. I listen to music on spotify to calm down and reset, but people have followed not just my playlists but my account as well. It's the same username that I use elsewhere and the co...
Hi, I have severe paranoid anxiety, to the point of it being crippling. I listen to music on spotify to calm down and reset, but people have followed not just my playlists but my account as we...
Community Legend
483 Views
3 replies
0 likes
please do not remove my Family Premium. I deleted the named person from my list. I would like to continue to use Family Premium.Thank you
please do not remove my Family Premium. I deleted the named person from my list. I would like to continue to use Family Premium. Thank you
Spotify Star
1343 Views
4 replies
1 likes
Hi, yesterday, I opened my Spotify app, which usually stays logged in, and i was logged out. I filled in my login info and it said my password didn’t match. Super confused because I didn’t change it. I then had to log into my old email account that I...
Hi, yesterday, I opened my Spotify app, which usually stays logged in, and i was logged out. I filled in my login info and it said my password didn’t match. Super confused because I didn’t change it....
Roadie
703 Views
1 replies
0 likes
I cannot access my Spotify account!!On my phone i write my username and password and log in but its a black screen and it after a bit it throws me out.On my pc it says Incorrect username or password.I don't know what to do!!I can't remeber what email...
I cannot access my Spotify account!! On my phone i write my username and password and log in but its a black screen and it after a bit it throws me out. On my pc it says Incorrect user...
Roadie
391 Views
2 replies
0 likes
PlanPremiumCountryFinlandDevice & Operating SystemSony Xperia & Windows 10 My Question or IssueIm a frequent user of Spotify and don't have any problems with the streaming or so. But hope someone can help me with this minor issues any way... Im logge...
Plan Premium Country Finland Device & Operating System Sony Xperia & Windows 10 My Question or Issue Im a frequent user of Spotify and don't have any problems with the str...
Community Legend
338 Views
1 replies
0 likes
When I'm lising my spotify through my phone. I accidnetly click the "dislike/banned" button on the lower right corner. And, in fact, that is a song I like and would like to add it into my list (I don't even remember the name of the song b/c I hit the...
When I'm lising my spotify through my phone. I accidnetly click the "dislike/banned" button on the lower right corner. And, in fact, that is a song I like and would like to add i...
Visitor
100893 Views
18 replies
20 likes
PlanPremiumCountryPortugalDeviceBrowser (Google Chrome)Operating SystemWindows 10 My Question or Issue Hi!I'm trying to recover a playlist that I accidentally deleted, when deleting a folder (called "pre ma"). When I access my Account, on spotify web...
Plan Premium Country Portugal Device Browser (Google Chrome) Operating System Windows 10 My Question or Issue Hi! I'm trying to recover a playlist that I accidentally del...
Spotify Legend
1805 Views
4 replies
0 likes
PlanFreeCountry USADeviceMacbook Pro late 2016Operating SystemiOS 10 My Question or IssueI would like to upload a podcast onto Spotify - as a band. Is this possible?
Plan Free Country USA Device Macbook Pro late 2016 Operating System iOS 10 My Question or Issue I would like to upload a podcast onto Spotify - as a band. Is this possibl...
Community Legend
363 Views
1 replies
0 likes
PlanPremiumCountry HKDeviceIphoneOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My account has been hacked, email address being changed as well. Although I already submitted the problem but havn't received any reply yet....
Plan Premium Country HK Device Iphone Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My account has been hacked, email address being c...
Roadie
357 Views
1 replies
0 likes
PlanPremium CountryCanada DeviceiPhone 8 Plus, or Mac OSX (same issue, it's not related to device) Operating SystemLatest OS on both devices. My Question or IssueWhat's up with Spotify today? It seems most songs in my playlists are "not available". I...
Plan Premium Country Canada Device iPhone 8 Plus, or Mac OSX (same issue, it's not related to device) Operating System Latest OS on both devices. &nb...
Music Fan
1421 Views
10 replies
0 likes
Hi, On Feb 12th spotify had taken my paymet for premium then proceeded to delete my account with all of my music and paylists. I confirmed this by making a new account with the same exact email address and username. I am very upset about this and mig...
Hi, On Feb 12th spotify had taken my paymet for premium then proceeded to delete my account with all of my music and paylists. I confirmed this by making a new account with the same exact em...
Visitor
16145 Views
4 replies
2 likes
J'ai perdu mon compte possèdant tout un tas de musique le tout dans une playlist, lorsque j'essaye de me connecter a celui-ci ça me dit que le mot de passe est incorrect et quand j'essaye la fonction ''Mot de Passe Oublié" ça me dit que l'adresse ema...
J'ai perdu mon compte possèdant tout un tas de musique le tout dans une playlist, lorsque j'essaye de me connecter a celui-ci ça me dit que le mot de passe est incorrect et quand j'essaye la fonction...
Spotify Legend
664 Views
1 replies
0 likes
So I have a premium account under a different accout and I've lost my password. I submit a password reset email and It's not sent. Yes I did check my spam folder and all the rest. I feel the problem may be that It used to be that the account used to ...
So I have a premium account under a different accout and I've lost my password. I submit a password reset email and It's not sent. Yes I did check my spam folder and all the rest. I feel the problem ...
Spotify Star
861 Views
1 replies
0 likes
I get charged twice on my card, a full membership and a half one (student). I can only access the student account but cannot access the other. I have tried all my emails, all the potential usernames but nothing. How can i cancel the one of the two? F...
I get charged twice on my card, a full membership and a half one (student). I can only access the student account but cannot access the other. I have tried all my emails, all the potential usernames ...
Community Legend
410 Views
1 replies
0 likes
PlanFree/PremiumCountry United StatesDeviceIphoneXOperating System My Question or Issue I've been using the same account for years now and have never had a problem with my password until it logged me out on 2/22-2/23. I'm unable to use the set passwo...
Plan Free/Premium Country United States Device IphoneX Operating System My Question or Issue I've been using the same account for years now and have never ...
Spotify Legend
616 Views
2 replies
0 likes
I can't login (forgot my details and suddenly my automatic login on my phone and laptop requires me to fill out password and username). When I try to send a new password to my e-mail address, I don't receive anything. I cannot contact Spotify without...
I can't login (forgot my details and suddenly my automatic login on my phone and laptop requires me to fill out password and username). When I try to send a new password to my e-mail address, I don't...
Spotify Star
409 Views
1 replies
0 likes
My first name has two words, and after connecting my Facebook profile with Spotify, it seems to only parse the first two words in a name, which means my last name doesn't show up in Spotify. This makes it hard for friends to search for my profile.
My first name has two words, and after connecting my Facebook profile with Spotify, it seems to only parse the first two words in a name, which means my last name doesn't show up in Spotify. This mak...
Not applicable
351 Views
2 replies
0 likes
