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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

88228 Views

9 replies

2 likes

Account
Login
  • 88228 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

739738 Views

13 replies

4 likes

Account
  • 739738 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

756048 Views

18 replies

29 likes

  • 756048 Views
  • 18 replies
  • 29 likes

facebook login issue

DeviceXiaomi Pocophone F1Operating System Android pie My Question or IssueI just messed up with my facebook and spotify account.1st of all i logged in with my fb account a long time ago, but for some reason i think my main email wasnt connected with ...

Newbie

 Device Xiaomi Pocophone F1 Operating System  Android pie   My Question or Issue I just messed up with my facebook and spotify account. 1st of all i logged in with my fb account...

A_Musicophile

Community Legend

3242 Views

1 replies

0 likes

Account
  • 3242 Views
  • 1 replies
  • 0 likes

Superuser Contribution I am unable to play new Ariana Grande songs

Hi everyone! I have been trying to play Ariana Grande's Sweetener and thank u next album, but it always says spotify is unable to play this right now. I am unable to listen on my iPhone 8 or MacBook Air which is very frustrating. I just want my Arian...

Newbie

Hi everyone! I have been trying to play Ariana Grande's Sweetener and thank u next album, but it always says spotify is unable to play this right now. I am unable to listen on my iPhone 8 or MacBook ...

mathiaseirik

Music Fan

3556 Views

1 replies

4 likes

Other
  • 3556 Views
  • 1 replies
  • 4 likes

Solved!! Can't reconnect my account to Facebook

Back in the day when I switched to a new account and got premium I immediately connected my acc with my FB.Since then I disconnected and reconnected FB and Spo. several times with no problems at all. It displayed my full name, or my original username...

Regular

Back in the day when I switched to a new account and got premium I immediately connected my acc with my FB. Since then I disconnected and reconnected FB and Spo. several times with no problems at al...

stratofortress2

Regular

1282 Views

2 replies

1 likes

Account
Login
Other
Premium
  • 1282 Views
  • 2 replies
  • 1 likes

Suspicious activity on my account or bug?

I have a Spotify family premium account, and today, I was using Spotify as I usually do. However, when I was browsing playlists suddenly my session got terminated and I got logged out, and I could not login using my password. I managed to quickly cha...

Regular

  I have a Spotify family premium account, and today, I was using Spotify as I usually do. However, when I was browsing playlists suddenly my session got terminated and I got logged out, and I ...

Mantisentil

Community Legend

672 Views

1 replies

0 likes

Account
  • 672 Views
  • 1 replies
  • 0 likes

Superuser Contribution openbaren afspeellijst niet vindtbaar

Mijn openbaren afspeelijst is niet vindbaar voor anderen, ja hij staat openbaar en niet op prive. ovrigens is mijn account niet ook niet vindtbaar voor andere spotify leden..

Newbie

Mijn openbaren afspeelijst is niet vindbaar voor anderen, ja hij staat openbaar en niet op prive.   ovrigens is mijn account niet ook niet vindtbaar voor andere spotify leden..    

Guido

Spotify Legend

5940 Views

1 replies

1 likes

Account
  • 5940 Views
  • 1 replies
  • 1 likes

Give access to followers but not to non followers?

My Question or Issue I want people that follows us on FB to get access to our playlists here on Spotify. Is that possible? Or how can i do this? In a similar way?Non followers shall not get access.

Newbie

    My Question or Issue  I want people that follows us on FB to get access to our playlists here on Spotify.  Is that possible?  Or how can i do this? In a similar way?...

schafaad

Newbie

445 Views

2 replies

0 likes

Account
  • 445 Views
  • 2 replies
  • 0 likes

Unfollowed artists are still in my artist list

I've unfollowed a few artists, yet they remain in my library. I've had this problem on all my devices. I've refollowed and unfollowed, made sure that there weren't any of their songs saved, and even cleared the cache multiple times.Any idea how to fi...

Regular

I've unfollowed a few artists, yet they remain in my library. I've had this problem on all my devices. I've refollowed and unfollowed, made sure that there weren't any of their songs saved, and even ...

Pufpygotfly

Regular

955 Views

4 replies

0 likes

Account
  • 955 Views
  • 4 replies
  • 0 likes

Uppercase issue e-mail

Operating SystemWindows 10, Firefox 65 My Question or Issue I try to edit my profile, but I can't. I always get the error :Email address already in use (But I'm not trying to edit it)I think it's because Spotify stored my e-mail address with a upperc...

Casual Listener

Operating System Windows 10, Firefox 65   My Question or Issue  I try to edit my profile, but I can't. I always get the error : Email address already in use (But I'm not trying to edit...

Mantisentil

Community Legend

629 Views

3 replies

0 likes

Account
Other
  • 629 Views
  • 3 replies
  • 0 likes

Superuser Contribution Me saco del plan familiar y vivimos en la misma casa

Usamos la cuenta mis familiares y yo, pero hoy que desactive el modo offline me saco del plan familiar ayuda, por favor, intente que me mandaran la invitacion pero al poner nuestro domicilio dice que no es posible unirme que no tengo el mismo domicil...

Casual Listener

Usamos la cuenta mis familiares y yo, pero hoy que desactive el modo offline me saco del plan familiar ayuda, por favor, intente que me mandaran la invitacion pero al poner nuestro domicilio dice que...

Daisy

Spotify Legend

3967 Views

3 replies

0 likes

Account
  • 3967 Views
  • 3 replies
  • 0 likes

Solved!! Name

I have connected my spotify to my facebook, and it still havent updated my full name to my account. It's been months as well. Any solution for that?

Casual Listener

I have connected my spotify to my facebook, and it still havent updated my full name to my account. It's been months as well. Any solution for that? 

Billy-J

Spotify Star

572 Views

1 replies

0 likes

Other
  • 572 Views
  • 1 replies
  • 0 likes

unable to login

PlanFree/PremiumCountry USDevicemacbbok aair late 2014Operating SystemiOS 10 My Question or Issue Hi, I have had a spotify account for a while and have had no problem with it i was able to login and out no problem many times. I have recently loged ou...

Newbie

Plan Free/Premium Country  US Device macbbok aair late 2014 Operating System iOS 10   My Question or Issue  Hi, I have had a spotify account for a while and have had no probl...

Mantisentil

Community Legend

486 Views

1 replies

0 likes

Account
Login
Premium
  • 486 Views
  • 1 replies
  • 0 likes

Superuser Contribution HITS - Twin Peaks

Country - Turkey Does anyone know how to communicate with Spotify and make them upload this georgous music??? I really need your help on this. Thank you https://youtu.be/MmmUNsaGHzk

Casual Listener

  Country  -  Turkey    Does anyone know how to communicate with Spotify and make them upload this georgous music??? I really need your help on this. Thank you 🙂   ...

Guido

Spotify Legend

501 Views

3 replies

0 likes

Premium
  • 501 Views
  • 3 replies
  • 0 likes

60 day trial, went through as a 30 day

Hi Australian here I followed a link for 60days free from my listed email address, but once I had accepted it in my account and started using premium I noticed it was only 30 days..... First time using premium have never used any other offers, had be...

Casual Listener

Hi Australian here   I followed a link for 60days free from my listed email address, but once I had accepted it in my account and started using premium I noticed it was only 30 days..... &nbs...

Mantisentil

Community Legend

608 Views

3 replies

0 likes

Account
Subscription
  • 608 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Facebook and non-facebook profile

PlanPremiumCountryPLDevicephone, winOperating Systemwin 10 My Question or IssueHello, I have created a non-fb account some time ago and I have all my music suited there, very good suggestions, weekly tailored playlists, my own playlists etc. The only...

Casual Listener

Plan Premium Country PL Device phone, win Operating System win 10   My Question or Issue Hello,  I have created a non-fb account some time ago and I have all my music suited ther...

Daisy

Spotify Legend

865 Views

3 replies

0 likes

Account
Login
  • 865 Views
  • 3 replies
  • 0 likes

Songs not playing

PlanFreeCountry UKDevicePCOperating SystemWindows 8 My Question or Issue I opened spotify and realised that it had removed EVERY song from my playlists and wont let me listen to anything. Every song is greyed out and wont play. It seems that it is on...

Newbie

Plan Free Country  UK Device PC Operating System Windows 8   My Question or Issue  I opened spotify and realised that it had removed EVERY song from my playlists and wont let...

kmbrly

Casual Listener

651 Views

3 replies

1 likes

Account
  • 651 Views
  • 3 replies
  • 1 likes

Solved!! Lost access to e-mail address

PlanPremiumCountry Germany My Question or IssueI don't have access to the e-mail address I registered with anymore and forgot my spotify password. But I qualified for students discount using Unidays(with another e-mail address). Is there a way to cha...

Casual Listener

Plan Premium Country  Germany   My Question or Issue I don't have access to the e-mail address I registered with anymore and forgot my spotify password. But I qualified for stude...

Mantisentil

Community Legend

1267 Views

3 replies

0 likes

Account
Login
Premium
  • 1267 Views
  • 3 replies
  • 0 likes

Empty Playlists

Hi, my name is Fede and I'm a Spotify Premiun user.A few weeks ago, I was opening Spotify on my laptop (Windows 7), when I notice that I couldn't listen to many songs on streaming. I didn't have any problem with the songs I had downloaded, but I coul...

Casual Listener

Hi, my name is Fede and I'm a Spotify Premiun user. A few weeks ago, I was opening Spotify on my laptop (Windows 7), when I notice that I couldn't listen to many songs on streaming. I didn't have an...

davisemc_eams

Regular

643 Views

2 replies

0 likes

Other
  • 643 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify does not play a single song

PlanPremiumCountry GermanyDeviceWIndows PCOperating SystemWindows My Question or Issue Hello! I cant play any music at all on my PC. Happened out of nowhere. It works on my Phone but not on my PC. Also tried the Spotify connect function -> music from...

Casual Listener

  Plan Premium Country  Germany Device WIndows PC Operating System Windows   My Question or Issue  Hello! I cant play any music at all on my PC. Happened out of nowhere...

Peter

Spotify Legend

1632 Views

5 replies

2 likes

Account
  • 1632 Views
  • 5 replies
  • 2 likes

Marging accounts and lost

For unknown reasons, I had two accounts - ordinary (on a computer) and facebook (on a mobile device). I decided to combine the accounts and now on mobile devices is the normal account and it works through facebook. As a result, all playlists have dis...

Newbie

For unknown reasons, I had two accounts - ordinary (on a computer) and facebook (on a mobile device). I decided to combine the accounts and now on mobile devices is the normal account and it works th...

itu_

Community Legend

361 Views

1 replies

0 likes

Account
  • 361 Views
  • 1 replies
  • 0 likes