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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alberez57
  • Visitor
  • 171842 Views
  • 695 replies
  • 57 likes
  • Account
  • 171842 Views
  • 695 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1090474 Views
  • 118 replies
  • 104 likes
  • Account
  • 1090474 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 51954 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51954 Views
  • 58 replies
  • 8 likes

Superuser Contribution Someone has created a Spotify account using my email address...Help please?

Hi there I have had someone create a Spotify account by using my email address - Not a clue how they've managed to do this as surely there would be some form of email verification? (it's been a while since I signed up and as I use Facebook log in it ...

  • Music Fan
  • Hi there   I have had someone create a Spotify account by using my email address - Not a clue how they've managed to do this as surely there would be some form of email verification? (it's b...
  • cribera
  • Newbie
  • 27868 Views
  • 14 replies
  • 1 likes
  • Account
    Other
    Security
  • 27868 Views
  • 14 replies
  • 1 likes

Solved!! Account info on mobile phone

Hi, I have Sony M4 Aqua and version of Spotify - 5.7.0.781 armV7. Where can I find account info? When I click on the picture next to username on end of screen, I will get Settings, but not Account info.

  • Casual Listener
  • Hi, I have Sony M4 Aqua and version of Spotify - 5.7.0.781 armV7. Where can I find account info? When I click on the picture next to username on end of screen, I will get Settings, but not Account in...
  • JoelleBlackstar
  • Newbie
  • 42194 Views
  • 8 replies
  • 0 likes
  • Account
  • 42194 Views
  • 8 replies
  • 0 likes

Superuser Contribution What happens with my playlist, if I delete the account and .....

Hello togetheri want to close my premium account and create a new family account in one or two months when i move with my new family. So I don't want to keep the existing account (new address, new email etc.).How can I save my playlists so I can tran...

  • Casual Listener
  • Hello together i want to close my premium account and create a new family account in one or two months when i move with my new family. So I don't want to keep the existing account (new address, new ...
  • Alex
  • Moderator
  • 7127 Views
  • 11 replies
  • 0 likes
  • Other
  • 7127 Views
  • 11 replies
  • 0 likes

Solved!! Password reset form fails to submit

Hi. I am having trouble resetting my password. When I requested the password reset email, I clicked on the link and filled out the form. Once I clicked the submit button, the form was blank and look as if I hadn't tried to fill it out in the first pl...

  • Music Fan
  • Hi.  I am having trouble resetting my password.   When I requested the password reset email, I clicked on the link and filled out the form. Once I clicked the submit button, the form...
  • superheart-4
  • Music Fan
  • 485 Views
  • 8 replies
  • 0 likes
  • Account
    Login
  • 485 Views
  • 8 replies
  • 0 likes

Superuser Contribution Reestablish an old account when the security procedure is not designed for long time ago last access

The security procedure I was asked to follow by chat in order to reestablish my old account (not recently used since I lost access long time ago) is not very useful in my case. I was requested to tell a recently liked song or a private list name. In ...

  • Visitor
  • The security procedure I was asked to follow by chat in order to reestablish my old account (not recently used since I lost access long time ago) is not very useful in my case.   I was request...
  • Alex
  • Moderator
  • 217 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 217 Views
  • 1 replies
  • 0 likes

Superuser Contribution I changed the password but now I accidently made a new free-account with the same email-adress.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueNow I cannot go back to my previous account (premium) where all my old playlists are in. The ...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Now I c...
  • Alex
  • Moderator
  • 184 Views
  • 2 replies
  • 1 likes
  • Login
  • 184 Views
  • 2 replies
  • 1 likes

Superuser Contribution How can I reestablish my account that I registered on another E-mail

Hi! I created a Spotify account about 5 years ago with my old E-mail, but I cant remember the password on the old E-mail account, and I can't reset the password on the old E-mail, since I did not register my mobile phone number on the E-mail. What I ...

  • Newbie
  • Hi! I created a  Spotify account about 5 years ago with my old E-mail, but I cant remember the password on the old E-mail account, and I can't reset the password on the old E-mail, since I di...
  • Alex
  • Moderator
  • 459 Views
  • 3 replies
  • 1 likes
  • Account
  • 459 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Different password for email and username on same account?

PlanFreeCountryUKDevicePC, Sony Walkman NW-A105Operating SystemWindows 10, Android 9 My Question or IssueI cannot log in to the Spotify app on my Walkman. When logging in with the username and password it just stalls on 'logging in' and then asks to ...

  • Casual Listener
  • Plan Free Country UK Device PC, Sony Walkman NW-A105 Operating System Windows 10, Android 9   My Question or Issue I cannot log in to the Spotify app on my Walkman. When logging in wit...
  • Novy
  • Moderator
  • 327 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
  • 327 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Cannot login with reset password

PlanPremiumCountry: USA DeviceMacBook Pro 2019Operating SystemmacOS Catalina My Question or IssueI cannot log in to Spotify. I go Reset Password, and I type in a new password in the browser page. It confirms I've changed my password, and redirects me...

  • Casual Listener
  • Plan Premium Country: USA   Device MacBook Pro 2019 Operating System macOS Catalina   My Question or Issue I cannot log in to Spotify. I go Reset Password, and I type in a new pas...
  • Elena
  • Moderator
  • 356 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 356 Views
  • 3 replies
  • 0 likes

Can not log into spotify ios.

None of the below informationp is required. However, the more you provide the easier it will be for us to try and help.Plan - PremiumCountryUnited StatesDevice - Iphone 8 - iOS 14.7.1 My Question or IssueStarting last night my spotify would play arou...

  • Casual Listener
  • None of the below informationp is required. However, the more you provide the easier it will be for us to try and help. Plan - Premium Country United States Device - Iphone 8 - iOS 14.7.1 &...
  • Billy-J
  • Spotify Star
  • 273 Views
  • 4 replies
  • 0 likes
  • Premium
  • 273 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Still getting charged for Spotify Unlimited, but account acts as free account

Plan: UnlimitedCountry: NZ/UK Devices: Macbook Pro mid 2014, Galaxy S9, JBL link google home speaker I got an email telling me my plan will change to free, as unlimited is phasing out. Fine. However I've still been charged on the 3rd of September, my...

  • Casual Listener
  • Plan: Unlimited Country: NZ/UK   Devices: Macbook Pro mid 2014, Galaxy S9, JBL link google home speaker   I got an email telling me my plan will change to free, as unlimited is phasing...
  • StephenHay
  • Casual Listener
  • 405 Views
  • 2 replies
  • 1 likes
  • Account
    Free
    Premium
    Subscription
    Unlimited
  • 405 Views
  • 2 replies
  • 1 likes

[Android][Other] Unable to use App when out of Cell Service

Hello, I have a Spotify Premium family account. I recently went on a 1 week camping trip, and downloaded some podcasts/music the night before I left. To my surprise, when I went to open the Spotify App on my phone to play the downloaded content, it b...

  • Visitor
  • Hello,   I have a Spotify Premium family account.  I recently went on a 1 week camping trip, and downloaded some podcasts/music the night before I left.  To my surprise, when I went ...
  • Amayy
  • Rising Star 4
  • 200 Views
  • 1 replies
  • 0 likes
  • Android
    Other
  • 200 Views
  • 1 replies
  • 0 likes

Superuser Contribution Login: Error Code: http:8

PlanPremiumCountrycanadaDeviceAsus LaptopOperating System Windows 10 My Question or Issuewhen I try to login to my account (through Facebook) on the windows 10 app it gives me Error code http:8. I have allowed access through my firewall and i do not ...

  • Visitor
  • Plan Premium Country canada Device Asus Laptop Operating System  Windows 10   My Question or Issue when I try to login to my account (through Facebook) on the windows 10 app it gi...
  • TortPanini
  • Casual Listener
  • 9519 Views
  • 9 replies
  • 3 likes
  • Account
    Login
    Premium
  • 9519 Views
  • 9 replies
  • 3 likes

account disabled, contact form impossible to find.

Planpremium (student)Countrythe netherlands DeviceiPhone Xr, Macbook Pro 2019Operating SystemiOS 14.7.1, MacOS Big Sur My Question or Issuehi, i accidentally reversed a payment for spotify and received the e-mail that my account is disabled. i would ...

  • Newbie
  • Plan premium (student) Country the netherlands   Device iPhone Xr, Macbook Pro 2019 Operating System iOS 14.7.1, MacOS Big Sur   My Question or Issue hi, i accidentally reversed ...
  • Maxim
  • Spotify Star
  • 212 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 212 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Artist customer support

Guys. wthI sent a few emails already and have no response.Is this what you call customer support? So where and when can I get customer support? And not some automated answers. Every other customer support at least sends out an email that they receive...

  • Casual Listener
  • Guys. wth I sent a few emails already and have no response. Is this what you call customer support?   So where and when can I get customer support? And not some automated answers.   E...
  • MafeG
  • Moderator
  • 856 Views
  • 7 replies
  • 0 likes
  • 856 Views
  • 7 replies
  • 0 likes

Import all Information from my old Premium Account into my new Account

PlanFree/PremiumCountryGermanyDevice(Desktop Windows 10, Huawei P30 lite)Operating System(Android 10, Windows 10) My Question or IssueHey Everyone :),I'm using Spoftify since 2013 and got a Premium Account since 2015.I use Spoftify on a daily basis a...

  • Newbie
  •   Plan Free/Premium Country Germany Device (Desktop Windows 10, Huawei P30 lite) Operating System (Android 10, Windows 10)   My Question or Issue Hey Everyone :), I'm using Spof...
  • Maxim
  • Spotify Star
  • 213 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 213 Views
  • 1 replies
  • 0 likes

Popup about premium preventing further use

PlanFreeCountrySouth Korea, formerly UK DeviceSame on desktop app and browserOperating SystemWindows 10 My Question or IssueYesterday, after having moved to South Korea approx 3 weeks ago, I received a message saying that my location and saved profil...

Larkin2_0-1631089670440.png
  • Newbie
  •   Plan Free Country South Korea, formerly UK   Device Same on desktop app and browser Operating System Windows 10   My Question or Issue Yesterday, after having moved to So...
  • Maxim
  • Spotify Star
  • 218 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 218 Views
  • 1 replies
  • 0 likes

Adresse nicht vorhanden

Hallo, ich habe Premium Family und wollte meine Kinder einladen. Bei der Eingabe der Adresse ist aber nicht möglich die richtige Adresse auszuwählen. Vor 2 Jahren hat sich unsere PLZ geändert und das ist hier noch nicht hinterlegt. Ich kann jetzt das...

  • Casual Listener
  • Hallo, ich habe Premium Family und wollte meine Kinder einladen. Bei der Eingabe der Adresse ist aber nicht möglich die richtige Adresse auszuwählen. Vor 2 Jahren hat sich unsere PLZ geändert und das...
  • Maxim
  • Spotify Star
  • 160 Views
  • 3 replies
  • 0 likes
  • Account
  • 160 Views
  • 3 replies
  • 0 likes

Removing offline devices

PlanPremiumCountryIndiaDevice(iPhone 12 Pro Max, Samsung Galaxy S21 Ultra, Macbook Pro 16)Operating System(iOS 14, Android 11, MacOS Monterey,etc.) My Question or IssueHow can I remove offline devices from my Spotify account?

  • Visitor
  • Plan Premium Country India Device (iPhone 12 Pro Max, Samsung Galaxy S21 Ultra, Macbook Pro 16) Operating System (iOS 14, Android 11, MacOS Monterey,etc.)   My Question or Issue How ca...
  • Maxim
  • Spotify Star
  • 481 Views
  • 1 replies
  • 0 likes
  • Account
  • 481 Views
  • 1 replies
  • 0 likes

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