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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

288073 Views

529 replies

34 likes

Account
Free
  • 288073 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13649 Views

6 replies

11 likes

Security
  • 13649 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540638 Views

990 replies

114 likes

Account
  • 540638 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129620 Views

74 replies

12 likes

Account
Login
Premium
  • 129620 Views
  • 74 replies
  • 12 likes

Superuser Contribution It shows my check mark in the search but not on my artist profile

when I search up my artist account, it shows the checkmark in the search, but when I click on my artist account, the checkmark is no longer there

Casual Listener

when I search up my artist account, it shows the checkmark in the search, but when I click on my artist account, the checkmark is no longer there

Dessi

Moderator

224 Views

3 replies

0 likes

  • 224 Views
  • 3 replies
  • 0 likes

Superuser Contribution I need to talk about my credit card for payment

I looked up my credit card number for Spotify payment and it is right but Spotify turned of my service.

Visitor

I looked up my credit card number for Spotify payment and it is right but Spotify turned of my service.

Novy

Moderator

281 Views

1 replies

1 likes

  • 281 Views
  • 1 replies
  • 1 likes

I’d like to know which prime service I’ve been paying for.

I think I may be paying for more people on my account….and they are not using it.

Visitor

I think I may be paying for more people on my account….and they are not using it.

Anyk17

Spotify Star

176 Views

1 replies

0 likes

  • 176 Views
  • 1 replies
  • 0 likes

How can change my country if I can't update my payment method?

I have moved from one country to another. I want to change my country but the help says I have to change my payment method. It doesn't want to accept my new payment method as it says it doesn't match my country. So I am in a loop that I cannot seem t...

Visitor

I have moved from one country to another. I want to change my country but the help says I have to change my payment method. It doesn't want to accept my new payment method as it says it doesn't match...

Maxim

Spotify Star

135 Views

1 replies

0 likes

  • 135 Views
  • 1 replies
  • 0 likes

Du kannst diesem Abo nicht beitreten

PlanPremium DuoCountryGermany DeviceSamsung S22+, Xiaomi 11 Lite 5GOperating SystemWindows 10 My Question or IssueMeine Freundin kann sich nicht mit ihren Handy verbinden, dann kommt oben genannter Fehler... Sie kann Ihre Adresse aber nirgendwo einge...

Casual Listener

Plan Premium Duo Country Germany   Device Samsung S22+, Xiaomi 11 Lite 5G Operating System Windows 10   My Question or Issue Meine Freundin kann sich nicht mit ihren Handy verbin...

Maxim

Spotify Star

164 Views

3 replies

0 likes

Account
  • 164 Views
  • 3 replies
  • 0 likes

Solved!! Family Plan, my ex-wife is the Plan Manager but i have been playing for Spotify for years.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow can I leave the plan? Then cancel it, as I am not the plan manager but I just found out I...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue How can...

Maxim

Spotify Star

216 Views

1 replies

0 likes

Account
  • 216 Views
  • 1 replies
  • 0 likes

Someone is trying to change the email address on one of my duo accounts

My wife has had an email to say someone else has tried to change the email address on her account, she changed her password and that seemed to work, today someone has tried to do the same, and she got locked out of her account please can someone take...

Visitor

My wife has had an email to say someone else has tried to change the email address on her account, she changed her password and that seemed to work, today someone has tried to do the same, and she go...

Maxim

Spotify Star

124 Views

1 replies

0 likes

  • 124 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with my account! (I cannot login neither register)

I had my account linked to Facebook, when I tried to log back in it asked for my email address, when I entered it to verify it told me that it was already in use (I don't have it in use). So I proceeded to delete my account and wait the necessary tim...

Casual Listener

I had my account linked to Facebook, when I tried to log back in it asked for my email address, when I entered it to verify it told me that it was already in use (I don't have it in use). So I procee...

Vasil

Moderator

326 Views

3 replies

0 likes

Login
Subscription
  • 326 Views
  • 3 replies
  • 0 likes

How do i combine a free account with a paid accounts?

I have a free account and a paid account. They both have different email addresses. Can i delete the old account to reuse the email address?

Visitor

I have a free account and a paid account. They both have different email addresses. Can i delete the old account to reuse the email address?

Maxim

Spotify Star

195 Views

1 replies

0 likes

  • 195 Views
  • 1 replies
  • 0 likes

I just got spotify premium on my phone, but when my ipad doesn’t have it?

So i got spotify premium on my phone and then i logged onto spotify on my ipad but it says it doesn’t have spotify premium on my ipad. This is the same account on both devices

Visitor

So i got spotify premium on my phone and then i logged onto spotify on my ipad but it says it doesn’t have spotify premium on my ipad. This is the same account on both devices

Maxim

Spotify Star

154 Views

1 replies

0 likes

  • 154 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Reset password button in email link redirects to spam sites

Plan Family Country UK Device iPhone 12 My Question or Issue More of an obervation than a question... I have requested a password reset several times and each time I click the RESET PASSWORD button it takes me to a page that redirects to spam sites. ...

Casual Listener

Plan Family Country UK Device iPhone 12     My Question or Issue More of an obervation than a question... I have requested a password reset several times and each time I c...

garymscott

Casual Listener

682 Views

3 replies

0 likes

Account
Login
Security
  • 682 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Blurry Profile Picture

PlanPremiumCountry United States DeviceDell LaptopOperating SystemWindows My Question or IssueI recently updated my spotify profile and had no issues, however any time I close out spotify from my phone, or laptop, the photo appears blurry. I have tri...

Regular

  Plan Premium Country  United States   Device Dell Laptop Operating System Windows   My Question or Issue I recently updated my spotify profile and had no issues, how...

Schway47

Casual Listener

15489 Views

14 replies

1 likes

Account
Premium
  • 15489 Views
  • 14 replies
  • 1 likes

can't login on win 7

Installed the app for Win7 from here https://www.spotify.com/us/download/other/But I just can't login.Tried to use Web player, I can login there but playback stops after 10 seconds, have to reload the page, and again , only 10sec playback

Visitor

Installed the app for Win7 from here https://www.spotify.com/us/download/other/ But I just can't login. Tried to use Web player, I can login there but playback stops after 10 seconds, have to reloa...

Syrel

Visitor

587 Views

3 replies

0 likes

  • 587 Views
  • 3 replies
  • 0 likes

My account was hacked last night. How will you ensure this does not happen?

My account was hacked last night - This exposes my personal and payment details- Hours of music was played taking over my algorithm How will you ensure account safety?

Visitor

My account was hacked last night - This exposes my personal and payment details - Hours of music was played taking over my algorithm How will you ensure account safety?

KKKlekbruh

Newbie

343 Views

2 replies

0 likes

  • 343 Views
  • 2 replies
  • 0 likes

Superuser Contribution link already existing podcast episodes with buzzsprout account

I have a podcast with five current episodes, uploaded through Spotify. I want to create a buzzsprout page to host the current episodes and to post more going forward...is it possible to link the accounts in some way so that I can get the current epis...

Visitor

I have a podcast with five current episodes, uploaded through Spotify. I want to create a buzzsprout page to host the current episodes and to post more going forward...is it possible to link the acco...

Vasil

Moderator

205 Views

1 replies

0 likes

  • 205 Views
  • 1 replies
  • 0 likes

How do I separate my Alexa listening from my phone/Mac?

I have several Alexa devices at home, which my wife and kid regularly use to stream music. The Alexa skill is connected to my Premium account, and it's VERY annoying: I'm listening to something in my office, and when they request a song from Alexa, m...

Visitor

I have several Alexa devices at home, which my wife and kid regularly use to stream music. The Alexa skill is connected to my Premium account, and it's VERY annoying: I'm listening to something in my...

Luan

Spotify Star

190 Views

1 replies

0 likes

  • 190 Views
  • 1 replies
  • 0 likes

Ghost account from KPN XS4all No response from Spotify

I have a premium account, have had it for years. Originally it was offerend as a promo on a subscription for a mobile phone by KPN/XS4all in the Netherlands. I Pay 0 nada niente for it. I had the urge to change to a family account but i cant do nothi...

Casual Listener

I have a premium account, have had it for years. Originally it was offerend as a promo on a subscription for a mobile phone by KPN/XS4all in the Netherlands. I Pay 0 nada niente for it.   I ha...

Flowergirl2010

Casual Listener

179 Views

2 replies

0 likes

Subscription
  • 179 Views
  • 2 replies
  • 0 likes

Can I still remove audiobooks from subscription?

UK Android Premium UserI used to be able to remove audiobooks and it saved me £1 a month. I've recently changed account and can't see this option anymore. Does it still exist?I have no need for audiobooks so the Basic-but-still-Premium option suited ...

Visitor

UK Android Premium User I used to be able to remove audiobooks and it saved me £1 a month. I've recently changed account and can't see this option anymore. Does it still exist? I have no need for a...

Maxim

Spotify Star

472 Views

1 replies

0 likes

Premium
  • 472 Views
  • 1 replies
  • 0 likes

My account is not updating to premium duo from free

PlanFree/PremiumCountry uk Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy account is not updating to premium duo from free

Visitor

Plan Free/Premium Country uk   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My a...

Maxim

Spotify Star

130 Views

1 replies

0 likes

Premium
  • 130 Views
  • 1 replies
  • 0 likes