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Accounts

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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 421964 Views
  • 965 replies
  • 108 likes
  • Account
  • 421964 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1186762 Views
  • 119 replies
  • 116 likes
  • Account
  • 1186762 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • twiggypopclaudia
  • Visitor
  • 103549 Views
  • 69 replies
  • 10 likes
  • Account
    Login
    Premium
  • 103549 Views
  • 69 replies
  • 10 likes

Solved!! My mobile provider payment is ending - how do I switch to direct debit?

I currently pay for Spotify Premium via my mobile network provider (Three) but they are no longer offering Spotify with contract renewals. I understand that I can change my payment to direct debit in my account, but will this affect my profile, playl...

  • Visitor
  • I currently pay for Spotify Premium via my mobile network provider (Three) but they are no longer offering Spotify with contract renewals. I understand that I can change my payment to direct debit i...
  • Maxim
  • Spotify Star
  • 1083 Views
  • 1 replies
  • 0 likes
  • 1083 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution 0 Friends on Spotify

Hi, I'm logged into Spotify using my Facebook account, but when I go to follow friends, it says "There are no more friends to show at this time" or "0 friends on Spotify/None of your Facebook friends are on Spotify." I know a lot of my friends are on...

  • Newbie
  • Hi,   I'm logged into Spotify using my Facebook account, but when I go to follow friends, it says "There are no more friends to show at this time" or "0 friends on Spotify/None of your Faceboo...
  • sunshinelov1n
  • Newbie
  • 17430 Views
  • 19 replies
  • 1 likes
  • Account
    Other
  • 17430 Views
  • 19 replies
  • 1 likes

Superuser Contribution Não consigo entrar na minha conta PREMIUM

Sou cliente premium e administrador de conta DUO e agora quando acessO minha conta diz que não sou nem PREMIUM.Na conta da outra usuária aparece que sou a administrador, mas não consigo acessar minha conta como PREMIUM. Somente como usuário free.Plan...

  • Visitor
  • Sou cliente premium e administrador de conta DUO e agora quando acessO minha conta diz que não sou nem PREMIUM. Na conta da outra usuária aparece que sou a administrador, mas não consigo acessar min...
  • Maria
  • Moderator
  • 1183 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1183 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't afford premium

I need help I'm live in the Philippines please Spotify can you fix this I don't want premium in my Spotify account.Why did you update this. I love to play music in Spotify but now I hate this app. I don't afford the premium because we're very poor, m...

  • Visitor
  • I need help I'm live in the Philippines please Spotify 🙏😭 can you fix this I don't want premium in my Spotify account.Why did you update this. I love to play music in Spotify but now  I hate t...
  • Ivelina
  • Moderator
  • 936 Views
  • 1 replies
  • 0 likes
  • Free
  • 936 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn’t work on the app but only on the web site

PlanFreeCountry DeviceiPhone 12 ProOperating SystemiOS 17.2.1 My Question or Issuemy spotify works only on the web site but not on the app. if i try it on the app, it says that i need to put my email and password but when i do it it says “you can onl...

  • Visitor
  •   Plan Free Country   Device iPhone 12 Pro Operating System iOS 17.2.1   My Question or Issue my spotify works only on the web site but not on the app. if i try it on the a...
  • MihailY
  • Moderator
  • 1155 Views
  • 1 replies
  • 0 likes
  • Account
  • 1155 Views
  • 1 replies
  • 0 likes

Link song to two artists accounts

PlanPremiumCountryUSA DeviceMac/iPhone My Question or IssueI have a single on my profile that was written and performed with another artist who is also on Spotify. How do we get that song to show up on both of our pages? It's uploaded through my acco...

  • Newbie
  • Plan Premium Country USA   Device Mac/iPhone   My Question or Issue I have a single on my profile that was written and performed with another artist who is also on Spotify. How do ...
  • FOJOM
  • Casual Listener
  • 2547 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 2547 Views
  • 2 replies
  • 0 likes

Premium payment North Cyprus

PlanFree/PremiumCountryNorth Cyprus Device(Samsung)Operating System(Android ) My Question or IssueI have tried to pay for premium from multiple cards that are from Turkish banks but they all fail. Spotify does not seem have North Cyprus option. So I ...

  • Visitor
  • Plan Free/Premium Country North Cyprus   Device (Samsung) Operating System (Android )   My Question or Issue I have tried to pay for premium from multiple cards that are from Tur...
  • Maxim
  • Spotify Star
  • 1151 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 1151 Views
  • 1 replies
  • 0 likes

Solved!! Spotify thinks my son is trying to join our premium family plan from a different country.. WHY???

PlanFamily premiumDeviceOPPOOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify thinks my son is trying to join our premium family plan from a different country.. WHY???

  • Casual Listener
  • Plan Family premium Device OPPO Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotify thinks my son is trying to join our premium family plan from ...
  • Chrisocon
  • Casual Listener
  • 1115 Views
  • 2 replies
  • 0 likes
  • Premium
  • 1115 Views
  • 2 replies
  • 0 likes

can't found profile

24 hours ago, i created my Profile and still others can't find my profile; other stuff seems work properly, under my account.Thank you so much

  • Newbie
  • 24 hours ago, i created my Profile and still others can't find my profile; other stuff seems work properly, under my account. Thank you so much
  • Maxim
  • Spotify Star
  • 1156 Views
  • 1 replies
  • 0 likes
  • 1156 Views
  • 1 replies
  • 0 likes

Lost Spotify Gift Card

PlanFree/PremiumCountryUnited StateDeviceiphone 12Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI bought two spotify gift card on November 29th, 2023. I thought I couldn’t stack the subscription, so I only redeemed on ca...

  • Visitor
  •   Plan Free/Premium Country United State Device iphone 12 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I bought two spotify gift card on N...
  • Maxim
  • Spotify Star
  • 1280 Views
  • 1 replies
  • 0 likes
  • Account
  • 1280 Views
  • 1 replies
  • 0 likes

i cannot enter my new email address

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei already disable my other spotify account because i want to use that email for my new spotif...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue i alrea...
  • Maxim
  • Spotify Star
  • 1420 Views
  • 1 replies
  • 0 likes
  • Question
  • 1420 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have reach devices limit, how can I erase all my devices?

I want to start fresh since I sold most of my devices. I uninstalled the app but I never erase the songs. Help please.

  • Visitor
  • I want to start fresh since I sold most of my devices. I uninstalled the app but I never erase the songs. Help please.
  • Paytonious
  • Casual Listener
  • 759 Views
  • 4 replies
  • 0 likes
  • 759 Views
  • 4 replies
  • 0 likes

Error Logging In on website

PlanFreeCountryUnited StatesDeviceChromebook My Question or IssueEvery time I try to log in to Spotify on my the web player it says that there's an error logging in, but it always lets my dad log in on the same device. I always log in with google, so...

  • Visitor
  •   Plan Free Country United States Device Chromebook   My Question or Issue Every time I try to log in to Spotify on my the web player it says that there's an error logging in, but ...
  • Billy-J
  • Spotify Star
  • 798 Views
  • 1 replies
  • 0 likes
  • Account
  • 798 Views
  • 1 replies
  • 0 likes

Premium account without remembering email associated

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello,I have a problem, my credit card is paying for two different accounts in Spotify, one i...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello, ...
  • Maxim
  • Spotify Star
  • 1115 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 1115 Views
  • 1 replies
  • 0 likes

Account options

I work for a private (nonprofit) school for autistic children. We are looking at get Spotify set up for a handful of students to have access to music throughout the school day. I've read what the business account looks like and that doesn't seem to f...

  • Visitor
  • I work for a private (nonprofit) school for autistic children.  We are looking at get Spotify set up for a handful of students to have access to music throughout the school day.  I've read ...
  • Maxim
  • Spotify Star
  • 1062 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 1062 Views
  • 1 replies
  • 0 likes

Collaborative Playlist and changing the plan

I am the HOST in a Duo Premium and I'm planning to become a GUEST in a Family Premium. 3 questions: 1) Would it be possible for me to keep my current account? 2) With my current account I manage a collaborative playlist (called GUESTORITHM) with abou...

  • Newbie
  • I am the HOST in a Duo Premium and I'm planning to become a GUEST in a Family Premium. 3 questions:   1) Would it be possible for me to keep my current account?   2) With my current acc...
  • Anyk17
  • Spotify Star
  • 1193 Views
  • 1 replies
  • 0 likes
  • 1193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Just paid for Premium Sevice via my Desktop Computer,, but Can't Access Premium Service on my iPhone

I upgraded on my Desktop Dell Computer to Premium yesterday evening (11-26-16) and received the User Name: ; and I created a Password for the Account. I then went on to my iPhone 6, and went on my Spotify iPhone App (which I had been using for free f...

  • Newbie
  • I upgraded on my Desktop Dell Computer to Premium yesterday evening (11-26-16) and received the User Name: ; and I created a Password for the Account. I then went on to my iPhone 6, and went on my Sp...
  • OscarDC
  • Moderator
  • 705 Views
  • 3 replies
  • 0 likes
  • 705 Views
  • 3 replies
  • 0 likes

Google Sign In Issue

PlanFree/PremiumCountryUSADevice(Web)Operating System(Windows 10) My Question or IssueI cannot sign in with my google account. After clicking the sign in with google button an error messages appears that says "oops something went wrong". I have tried...

  • Newbie
  • Plan Free/Premium Country USA Device (Web) Operating System (Windows 10)   My Question or Issue I cannot sign in with my google account. After clicking the sign in with google button a...
  • ChooseAGoodUsername
  • Roadie
  • 1224 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 1224 Views
  • 1 replies
  • 0 likes

Email Associated with Account Deactivated

PlanPremiumCountryUSA DeviceiPhone 13, 2017 MacBook Air Operating SystemiPhone iOS 16.6.1, MacBook iOS 10.15.7 I do not remember the password for my premium account. I tried to reset my password, however the email associated with my account was a uni...

  • Newbie
  • Plan Premium Country USA   Device iPhone 13, 2017 MacBook Air  Operating System iPhone iOS 16.6.1, MacBook iOS 10.15.7   I do not remember the password for my premium account...
  • Maxim
  • Spotify Star
  • 538 Views
  • 1 replies
  • 0 likes
  • Account
  • 538 Views
  • 1 replies
  • 0 likes