Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi there I have had someone create a Spotify account by using my email address - Not a clue how they've managed to do this as surely there would be some form of email verification? (it's been a while since I signed up and as I use Facebook log in it ...
Hi, I have Sony M4 Aqua and version of Spotify - 5.7.0.781 armV7. Where can I find account info? When I click on the picture next to username on end of screen, I will get Settings, but not Account info.
Can I log in on 2 different computers at the same time
Hello togetheri want to close my premium account and create a new family account in one or two months when i move with my new family. So I don't want to keep the existing account (new address, new email etc.).How can I save my playlists so I can tran...
Hi. I am having trouble resetting my password. When I requested the password reset email, I clicked on the link and filled out the form. Once I clicked the submit button, the form was blank and look as if I hadn't tried to fill it out in the first pl...
The security procedure I was asked to follow by chat in order to reestablish my old account (not recently used since I lost access long time ago) is not very useful in my case. I was requested to tell a recently liked song or a private list name. In ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueNow I cannot go back to my previous account (premium) where all my old playlists are in. The ...
Hi! I created a Spotify account about 5 years ago with my old E-mail, but I cant remember the password on the old E-mail account, and I can't reset the password on the old E-mail, since I did not register my mobile phone number on the E-mail. What I ...
PlanFreeCountryUKDevicePC, Sony Walkman NW-A105Operating SystemWindows 10, Android 9 My Question or IssueI cannot log in to the Spotify app on my Walkman. When logging in with the username and password it just stalls on 'logging in' and then asks to ...
PlanPremiumCountry: USA DeviceMacBook Pro 2019Operating SystemmacOS Catalina My Question or IssueI cannot log in to Spotify. I go Reset Password, and I type in a new password in the browser page. It confirms I've changed my password, and redirects me...
None of the below informationp is required. However, the more you provide the easier it will be for us to try and help.Plan - PremiumCountryUnited StatesDevice - Iphone 8 - iOS 14.7.1 My Question or IssueStarting last night my spotify would play arou...
Plan: UnlimitedCountry: NZ/UK Devices: Macbook Pro mid 2014, Galaxy S9, JBL link google home speaker I got an email telling me my plan will change to free, as unlimited is phasing out. Fine. However I've still been charged on the 3rd of September, my...
Hello, I have a Spotify Premium family account. I recently went on a 1 week camping trip, and downloaded some podcasts/music the night before I left. To my surprise, when I went to open the Spotify App on my phone to play the downloaded content, it b...
PlanPremiumCountrycanadaDeviceAsus LaptopOperating System Windows 10 My Question or Issuewhen I try to login to my account (through Facebook) on the windows 10 app it gives me Error code http:8. I have allowed access through my firewall and i do not ...
Planpremium (student)Countrythe netherlands DeviceiPhone Xr, Macbook Pro 2019Operating SystemiOS 14.7.1, MacOS Big Sur My Question or Issuehi, i accidentally reversed a payment for spotify and received the e-mail that my account is disabled. i would ...
Guys. wthI sent a few emails already and have no response.Is this what you call customer support? So where and when can I get customer support? And not some automated answers. Every other customer support at least sends out an email that they receive...
PlanFree/PremiumCountryGermanyDevice(Desktop Windows 10, Huawei P30 lite)Operating System(Android 10, Windows 10) My Question or IssueHey Everyone :),I'm using Spoftify since 2013 and got a Premium Account since 2015.I use Spoftify on a daily basis a...
PlanFreeCountrySouth Korea, formerly UK DeviceSame on desktop app and browserOperating SystemWindows 10 My Question or IssueYesterday, after having moved to South Korea approx 3 weeks ago, I received a message saying that my location and saved profil...
Hallo, ich habe Premium Family und wollte meine Kinder einladen. Bei der Eingabe der Adresse ist aber nicht möglich die richtige Adresse auszuwählen. Vor 2 Jahren hat sich unsere PLZ geändert und das ist hier noch nicht hinterlegt. Ich kann jetzt das...
PlanPremiumCountryIndiaDevice(iPhone 12 Pro Max, Samsung Galaxy S21 Ultra, Macbook Pro 16)Operating System(iOS 14, Android 11, MacOS Monterey,etc.) My Question or IssueHow can I remove offline devices from my Spotify account?
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