Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanPremiumCountryPolandDeviceEcho Dot 3 My Question or IssueHi! Everything was fine (except that: when I tried to play different playlist/artist or whatever Alexa said that she starts playing that playlist, but previous was still playing and to fix ...
I have the Duo plan so my two sons can listen to music, and they do. I do not use Spotify to listen to music. Recently I was convinced to post my own original music on Spotify. I am preparing to do so. This might be obvious, but I have no way to conf...
Plan : Family PlanPremiumCountry: India Device: iPhone(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System iOS(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a family plan to which my wife was able to join but my bro...
Hello everyone! So I received an email on April 6 saying my acc was suspended for unauthorized use. Now, I think it was a mistake because I honestly just use spotify to make playlists and listen to them, as normal. I had that acc for 3 years or more ...
Hello Spotify , thank you for allowing Balkan Countries to use Spotify . We live in Kosova. I bought a Family plan , and it changed my country to Kosova automatically. But my other family members can not change the Country to Kosovo . It says only Se...
One of my friends can see my social activity, but when they click on my profile, they cannot see any of my playlists even though they say they are public for me and that they are added to my profile.
Hi, I'm trying to create a new account based on my old account's email. On my old account I just updated my email address to be able then to use the same email for my new account. But the system when I sign up is still saying to me this email address...
Hi, I'm not sure if this is the right place to post but: I got blocked by my ex on spotify, and we shared a public playlist together, that i had on my profile. I now cannot access the playlist at all (as I'm blocked), however it still is on my profil...
Hola!el administrador de mi plan familiar murió. Necesito ser yo la administradora manteniendo a los mismos miembros y sus cuentas. ¿cómo lo puedo hacer?El plan es Premium en Chile gracias
Hello, hoy can o hey my suscription vaco in a new phone? I tried to open it I’m a new phone but it give me the option to suscribe again and I have a suscription already
So I wanted renew my student account (since I'm a bit late it actually switched to a premium account) but for my studies I just moved from Europe to the VS. When I use the guide on Spotify’s website the US is not listed, so I read through the blogs o...
I follow a number of playlists created by other users - but what happens if those users accounts become inactive? Does there come a point when the account has been inactive for so long that the users playlists are wiped? Or do they remain in the Spot...
I know you need 25 unique monthly listeners for streams from a playlist to show on the spotify for artists dashboard. I was recently added to a playlist (to my surprise) that generated 275 unique listeners in one day but after that it has shown zero ...
PlanPremiumCountryBrazilDeviceEcho DotOperating SystemAlexa My Question or IssueHello,I have 2 3rd generation Echo Dot and 1 4th generation Echo Dot.For some reason, only two are available to play music on Spotify. Do you know how to solve this issue...
PlanPremiumCountryUSADeviceiPhone or DesktopOperating SystemiOS and Windows 11 My Question or IssueI signed up for my premium account and used apple ID to log in. Now I am trying to sign my kids up and cannot log them in with their ID unless I use mi...
Hi, as part of an album, I uploaded a remastered version of a previously released single using the same ISRC code for both. I'm wondering if, based on the songs sharing an ISRC, the remastered version will appear on the album or be replaced by the al...
My Question or IssueFrom the video you can see a popular artist has their Instagram profile connected, in some way that I do not comprehend, to the song that they own. I want to be able to do that.Thank you, in advance, for your response!Best regards...
Hola! queria pedir ayuda, yo tengo el plan duo, pero quiero cambiar al plan individual y no lo encuentro en los planes disponibles, ayuaaaPlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Androi...
I got logged out of my Spotify due to getting a new phone. I forgot my password but I remembered my Username. When I try resetting my password it created a new account and all my songs are gone. Please help. Username is “NomeyHemmy”
Por cuestiones del trabajo tuve que reproducir listas de cumbia y reggaeton para clientes por meses. La cosa es que ya no lo uso pero en Spotify me recomienda artistas de esos géneros y hasta los tengo en los Daily mix. Quisiera saber cómo eliminar e...