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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

88189 Views

9 replies

2 likes

Account
Login
  • 88189 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

737166 Views

13 replies

4 likes

Account
  • 737166 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

755613 Views

18 replies

29 likes

  • 755613 Views
  • 18 replies
  • 29 likes

Disabled Facebook Account

PlanFamily PremiumCountry PhilippinesPhoneIphone 6s to S8Operating SystemMy Question or Issue Hello, recently my facebook account was deactivated by facebook without any reason that I can confirm. The issue was my premium account was link to that fac...

Visitor

Plan Family Premium Country  Philippines Phone Iphone 6s  to S8 Operating System My Question or Issue  Hello, recently my facebook account was deactivated by facebook without a...

Noah

Spotify Star

430 Views

1 replies

0 likes

Account
Premium
  • 430 Views
  • 1 replies
  • 0 likes

Security breach

PlanFamilyCountry NorwayDeviceSamsung Galaxy S9+Operating SystemAndroid Pie My Question or Issue I just noticed that someone else was using my Spotify and others were piggy-backing on my family plan. I logged out of all sessions and changed my passwo...

Casual Listener

Plan Family Country  Norway Device Samsung Galaxy S9+ Operating System Android Pie   My Question or Issue  I just noticed that someone else was using my Spotify and others we...

Brunelicia

Community Legend

665 Views

1 replies

0 likes

Security
  • 665 Views
  • 1 replies
  • 0 likes

How to get user profile verified? NOT artist page!

PlanPremiumCountry Sweden My Question or Issue Hello.This is something I've been trying to get an answer to for some time.I am a playlist curator for a pretty big playlist (over 73k followers) and I see that some other curators have got their profile...

Roadie

Plan Premium Country  Sweden   My Question or Issue   Hello. This is something I've been trying to get an answer to for some time. I am a playlist curator for a pretty big pla...

HugoBlackie

Visitor

3165 Views

2 replies

4 likes

Account
Premium
  • 3165 Views
  • 2 replies
  • 4 likes

Account Removal Confirmation Mail

PlanFreeCountryAustria Operating SystemWindows 10 My Question or IssueI tried to delete my account and received the confirmation Email that asks if I really want to close the account. It says I should "click the button" in the Mail. However, there is...

Visitor

Plan Free Country Austria    Operating System Windows 10   My Question or Issue I tried to delete my account and received the confirmation Email that asks if I really want to ...

Maxim

Spotify Star

650 Views

1 replies

0 likes

Account
  • 650 Views
  • 1 replies
  • 0 likes

Mi cuenta cambió completamente

PlanPremiumCountry MéxicoDevicePC, Sony XPERIA XZOperating SystemWindows 10 My Question or IssueHace alrededor de poco mas de un mes, la app de spotify en mi celular comenzó a fallar: se abría y reproducía una canción que yo no había seleccionado y d...

Visitor

  Plan Premium Country  México Device PC, Sony XPERIA XZ Operating System Windows 10   My Question or Issue Hace alrededor de poco mas de un mes, la app de spotify en mi cel...

Brunelicia

Community Legend

367 Views

1 replies

0 likes

Account
Login
Other
Subscription
  • 367 Views
  • 1 replies
  • 0 likes

change country without changing payment method

PlanPremiumCountry France and USDeviceMoto G5 PlusOperating System Android Oreo, My Question or Issue I changed my payment method at the beginning of the year (from my french debit card to my american debit card), and ever since, one third of my save...

Casual Listener

Plan Premium Country  France and US Device Moto G5 Plus Operating System  Android Oreo,   My Question or Issue  I changed my payment method at the beginning of the ...

OneByBoo

Roadie

1222 Views

3 replies

0 likes

Account
Other
Premium
Subscription
  • 1222 Views
  • 3 replies
  • 0 likes

noone can find me

Hello yall.So, i setup a new spotify account under my new email/new phone and i cant find myself from my old account/phone (or any other i presume). my new username is "mjmseitif" and it does not pop up under search for some reason? So i cant be foun...

Casual Listener

Hello yall. So, i setup a new spotify account under my new email/new phone and i cant find myself from my old account/phone (or any other i presume).   my new username is "mjmseitif" and it d...

Noah

Spotify Star

1800 Views

3 replies

1 likes

Account
  • 1800 Views
  • 3 replies
  • 1 likes

Solved!! How to use Spotify with a Facebook Business Page?

The old post dated from 2013 and a lot of things changed in 5/6 years. So I actually have the same question. I know it was made for Spotify For Partners, but all links towards it are gone. How can I change the username of my Spotify account towards m...

Casual Listener

The old post dated from 2013 and a lot of things changed in 5/6 years. So I actually have the same question. I know it was made for Spotify For Partners, but all links towards it are gone. How can I ...

Maxim

Spotify Star

1516 Views

1 replies

0 likes

Account
Other
  • 1516 Views
  • 1 replies
  • 0 likes

Solved!! Email changing

Hi, I have two spotify accounts account 1 is tied to my current email but it's username is a random series of numbers and letters, account 2 is tied to my old email and has the username i'd prefer to use, if i close account 1 can i then swap account ...

Visitor

Hi, I have two spotify accounts account 1 is tied to my current email but it's username is a random series of numbers and letters, account 2 is tied to my old email and has the username i'd pref...

Billy-J

Spotify Star

882 Views

1 replies

0 likes

Account
  • 882 Views
  • 1 replies
  • 0 likes

Spotify account already linked to other PSN account

PlanPremiumCountryNetherlandsDeviceiPhone 8PS4 slimOperating SystemiPhone: iOs 12.2PS4: 6.20 My Question or Issue:When I try to link my spotify account to my PSN account, it doesn't link and it says that the spotify account is already linked to anoth...

Regular

 Plan Premium Country Netherlands Device iPhone 8 PS4 slim Operating System iPhone: iOs 12.2 PS4: 6.20   My Question or Issue: When I try to link my spotify account to my PSN ac...

JulianDH

Regular

11307 Views

3 replies

0 likes

Account
Login
Premium
  • 11307 Views
  • 3 replies
  • 0 likes

someone stole my music and put it on spotify under his name

I noticed that someone has been using my music and renaming it to sell."A New Challenger Appears" by "Digital Smash" has stolen a number of tracks I've made and renamed them under his or her name to sell on multiple platforms, one of them being Prime...

Newbie

I noticed that someone has been using my music and renaming it to sell. "A New Challenger Appears" by "Digital Smash" has stolen a number of tracks I've made and renamed them under his or her name t...

astronmusic

Visitor

3883 Views

3 replies

0 likes

Account
  • 3883 Views
  • 3 replies
  • 0 likes

How can I contact the Spotify Team?

I'vo got the impression that Spotify does not appreciate direct contact with customers. How can I send an E-Mail to Spotify? How can I give Feedback? How can I put a question?

Regular

  I'vo got the impression that Spotify does not appreciate direct contact with customers. How can I send an E-Mail to Spotify? How can I give Feedback? How can I put a question? 

OneByBoo

Roadie

943 Views

1 replies

0 likes

Premium
  • 943 Views
  • 1 replies
  • 0 likes

Family account

PlanPremiumCountry FranceDevice(Honor 7A)Operating System(Android ) My Question or IssueI have a premium plan and I would like to have a family account, can I transform this account in a family account? Thx

Newbie

  Plan Premium Country  France Device (Honor 7A) Operating System (Android )   My Question or Issue I have a premium plan and I would like to have a family account, can I tr...

Brunelicia

Community Legend

493 Views

1 replies

0 likes

Account
Premium
  • 493 Views
  • 1 replies
  • 0 likes

Superuser Contribution Albums list suddenly filled with a lot of old entries

PlanPremiumCountrySwitzerlandDeviceSony Xperia XZ1 Compact / PCOperating SystemAndroid Oreo / Windows 10 My Question or IssueSuddenly my Album folder is full of Albums. Maybe I added them once but it must be 2 years ago and they were definitely not i...

Regular

Plan Premium Country Switzerland Device Sony Xperia XZ1 Compact / PC Operating System Android Oreo / Windows 10   My Question or Issue Suddenly my Album folder is full of Albums. ...

hahahatschiii

Regular

564 Views

5 replies

0 likes

Account
Other
  • 564 Views
  • 5 replies
  • 0 likes

AND AGAIN I CAN'T PAY (MY CREDIT CARD IS VALID)

Well, for the second time when my plan requires a new confirmation payment, they simple don't accept the payment. I already contact Nubank and they say they didn't receive any request and don't know whats about. So they can't help. I already generate...

Regular

Well, for the second time when my plan requires a new confirmation payment, they simple don't accept the payment. I already contact Nubank and they say they didn't receive any request and don't know ...

Brunelicia

Community Legend

744 Views

3 replies

0 likes

Account
Premium
Subscription
  • 744 Views
  • 3 replies
  • 0 likes

Solved!! Update [Daily Mixes] Undo Dislikes in Daily Mix

PlanPremiumCountrySwitzerlandDeviceiPhone SEOperating SystemiOS (12)My Question or IssueI have the same issue as per post under the following link:https://community.spotify.com/t5/Live-Ideas/Daily-Mixes-Undo-Dislikes-in-Daily-Mix/idi-p/1455181(accide...

Newbie

Plan Premium Country Switzerland Device iPhone SE Operating System iOS (12) My Question or Issue I have the same issue as per post under the following link: https://community.spotify.com/t5...

Jose_M

Spotify Star

842 Views

1 replies

1 likes

Account
  • 842 Views
  • 1 replies
  • 1 likes

Solved!! Spotify Not Showing Facebook Name After Reactivation

PlanPremiumCountryUSA DeviceDesktop and Google Pixel 3Operating SystemWindows 10 and Android Pi My Question or Issue I recently deactivated my Facebook account that I used to create the spotify account with and now my name is a bunch of letters and n...

Newbie

Plan Premium Country USA  Device Desktop and Google Pixel 3 Operating System Windows 10 and Android Pi   My Question or Issue  I recently deactivated my Facebook account that...

OneByBoo

Roadie

1239 Views

2 replies

0 likes

Account
  • 1239 Views
  • 2 replies
  • 0 likes

Superuser Contribution “Your Spotify is being used elsewhere,” already logged out

PlanPremiumCountry USADeviceiPhone 6Operating SystemiOS 11 My Question or Issue Have logged out of account everywhere twice, and changed password. Account will still pause at random and say it’s playing elsewhere without giving me the normal pop up, ...

Newbie

Plan Premium Country  USA Device iPhone 6 Operating System iOS 11   My Question or Issue  Have logged out of account everywhere twice, and changed password. Account will stil...

Guido

Spotify Legend

958 Views

3 replies

0 likes

Account
Login
Premium
Security
  • 958 Views
  • 3 replies
  • 0 likes

[Discover Weekly] Image does not reset when disconnected from facebook

I connected my account to my facebook a while back, and noticed the playlist took my profile picture. Since then I have disconnected on all my devices (Nokia 6.1 and Macbook Air) and deleted my Facebook account for unrelated reasons, yet the image re...

Visitor

I connected my account to my facebook a while back, and noticed the playlist took my profile picture. Since then I have disconnected on all my devices (Nokia 6.1 and Macbook Air) and deleted my Faceb...

user-removed

Not applicable

524 Views

2 replies

0 likes

Other
  • 524 Views
  • 2 replies
  • 0 likes