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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • maryjane0_0
  • Visitor
  • 397183 Views
  • 947 replies
  • 107 likes
  • Account
  • 397183 Views
  • 947 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170796 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170796 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98942 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98942 Views
  • 68 replies
  • 10 likes

Unknown user continues to play music on my account

PlanPremiumCountry United StatesDeviceAllOperating SystemAll My Question or Issue Within the past half hour, an unknown user has accessed my account, likely on a device I forgot to log out of, and started to listen to music on it without my approval....

  • Casual Listener
  • Plan Premium Country  United States Device All Operating System All   My Question or Issue  Within the past half hour, an unknown user has accessed my account, likely on a de...
  • Jose_M
  • Spotify Star
  • 1451 Views
  • 2 replies
  • 1 likes
  • Account
  • 1451 Views
  • 2 replies
  • 1 likes

Edit profile won’t allow me to choose my country

PlanFreeCountry JapanDeviceIphone 8S Hi, I moved to Japan a few months ago from Australia. Recently my premium ran out and I had the message about changing countries. When I went to edit profile the only country options it gave me was Australia and I...

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  • Casual Listener
  • Plan Free Country  Japan Device Iphone 8S   Hi,  I moved to Japan a few months ago from Australia. Recently my premium ran out and I had the message about changing countries. W...
  • Jose_M
  • Spotify Star
  • 495 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 495 Views
  • 4 replies
  • 0 likes

Lost playlist after upgrading to family.

Hi there, after upgrading from Premium to Family the playlist are gone. Can these be recovered

  • Newbie
  • Hi there, after upgrading from Premium to Family the playlist are gone. Can these be recovered
  • Jose_M
  • Spotify Star
  • 1031 Views
  • 2 replies
  • 0 likes
  • Login
    Subscription
  • 1031 Views
  • 2 replies
  • 0 likes

Solved!! We want Spotify in India !

My Question or Issue There are a lot of craploads of music streaming apps in India but none of them expect saavn does anything good to the people (Yes, saavn does put some rare ads but they are interest-based ads and a paid version of the app can rem...

  • Music Fan
  •    My Question or Issue  There are a lot of craploads of music streaming apps in India but none of them expect saavn does anything good to the people (Yes, saavn does put s...
  • Jose_M
  • Spotify Star
  • 1084 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Subscription
  • 1084 Views
  • 2 replies
  • 0 likes

Change country without loosing playlist

Hi, I want to change my country after an international move but according to Spotify guidelines, it says that I have to downgrade to Spotify Free and create a new Premium Account. From everything I read, when downgrading to a Spotify Free account, I ...

  • Newbie
  •   Hi,  I want to change my country after an international move but according to Spotify guidelines, it says that I have to downgrade to Spotify Free and create a new Premium Account. From...
  • Maxim
  • Spotify Star
  • 277 Views
  • 1 replies
  • 0 likes
  • Account
  • 277 Views
  • 1 replies
  • 0 likes

Unable to Permanently Cancel my Free Account

Hi I have a free account, and I am unable to cancel it. I originally created it through Facebook, so after reading the help article on how to do this, I started to go through the process, when on step 4/5 it said I needed to respond to a "verificatio...

  • Casual Listener
  •   Hi I have a free account, and I am unable to cancel it. I originally created it through Facebook, so after reading the help article on how to do this, I started to go through the process, whe...
  • Jose_M
  • Spotify Star
  • 518 Views
  • 5 replies
  • 0 likes
  • Account
  • 518 Views
  • 5 replies
  • 0 likes

Playlist views

PlanFree/PremiumCountry DeviceOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I make my playlist to where its not private but I dont think anyone can see them. How could is it only the people that follow me? How do I get ...

  • Newbie
  • Plan Free/Premium Country   Device Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I make my playlist to where its not private but I dont...
  • OneByBoo
  • Roadie
  • 1424 Views
  • 1 replies
  • 0 likes
  • Free
  • 1424 Views
  • 1 replies
  • 0 likes

can't log into spotify

PlanpremiumCountryThe NetherlandsDeviceAcer Aspire V 15Operating SystemWindows 10 My Question or Issue Can't log into my spotify app not using facebook nor entering username and password. After a while a error code shows up saying something like serv...

  • Newbie
  • Plan premium Country The Netherlands Device Acer Aspire V 15 Operating System Windows 10   My Question or Issue  Can't log into my spotify app not using facebook nor entering user...
  • OneByBoo
  • Roadie
  • 323 Views
  • 1 replies
  • 0 likes
  • Login
  • 323 Views
  • 1 replies
  • 0 likes

Superuser Contribution Username on APP and Account management doesn't match.

PlanFreeCountry USAOperating SystemWindows 10My Question or Issue My username should be neauxla. HOWEVER on the account management page it says something completely different. Please see attached.

  • Casual Listener
  • Plan Free Country  USA Operating System Windows 10 My Question or Issue  My username should be neauxla. HOWEVER on the account management page it says something completely different....
  • Jemi
  • Spotify Legend
  • 868 Views
  • 2 replies
  • 0 likes
  • Account
  • 868 Views
  • 2 replies
  • 0 likes

Solved!! Unavailable tracks

So I've noticed, that some tracks from my library became unavailable. Almost all of the album of the band Sodom, for example, though I've listened to them a week ago for sure.I'm sure, that this issue comes from some local copyright stuff or smthng (...

  • Newbie
  • So I've noticed, that some tracks from my library became unavailable. Almost all of the album of the band Sodom, for example, though I've listened to them a week ago for sure. I'm sure, that this is...
  • Jose_M
  • Spotify Star
  • 401 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 401 Views
  • 1 replies
  • 0 likes

Premium

I had premium on my iPhone 6s and today I got the iPhone 8 and when I downloaded Spotify I put my email and logged in but it was a free account. I don’t remember what email or password I used for my premium account, how can I log back into my old acc...

  • Newbie
  • I had premium on my iPhone 6s and today I got the iPhone 8 and when I downloaded Spotify I put my email and logged in but it was a free account. I don’t remember what email or password I used for my ...
  • Jose_M
  • Spotify Star
  • 252 Views
  • 1 replies
  • 1 likes
  • Account
  • 252 Views
  • 1 replies
  • 1 likes

Solved!! Gutschein einlösen bei aktivem Studentenrabatt

Liebe CommunityIch habe einen Spotify Premium Account mit aktivem Studentenrabatt, bezahle also nur 50% des monatlichen Preises. Nun habe ich auf Weihnachten einen Gutschein für drei Monate Spotify erhalten und diesen eingelöst. Der Wert wäre bei Stu...

  • Newbie
  • Liebe Community Ich habe einen Spotify Premium Account mit aktivem Studentenrabatt, bezahle also nur 50% des monatlichen Preises. Nun habe ich auf Weihnachten einen Gutschein für drei Monate Spotify...
  • Maxim
  • Spotify Star
  • 6492 Views
  • 1 replies
  • 0 likes
  • Account
  • 6492 Views
  • 1 replies
  • 0 likes

My playlist disappear

Mynplaylist are not on my account anymore ... someone know what happen ?

  • Newbie
  • Mynplaylist are not on my account anymore ... someone know what happen ?
  • Sebasty
  • Spotify Star
  • 348 Views
  • 1 replies
  • 0 likes
  • TV
  • 348 Views
  • 1 replies
  • 0 likes

Superuser Contribution Restore songs on a playlist

PlanPremiumCountry EnglandDeviceSamsung Galaxy S9Operating SystemAndroid My Question or Issue My account got hacked and someone in spain was using it. They would make new playlists and save songs, all of these i would delete. They got annoyed and dec...

  • Newbie
  • Plan Premium Country  England Device Samsung Galaxy S9 Operating System Android   My Question or Issue  My account got hacked and someone in spain was using it. They would ma...
  • Jemi
  • Spotify Legend
  • 459 Views
  • 1 replies
  • 0 likes
  • Account
  • 459 Views
  • 1 replies
  • 0 likes

Superuser Contribution Constantly log me out BS!

What gives? Both my wife and I both getting constantly logged out. Then I have to reset password. After resetting the password, then it still won't let me log back in. BUT...... I create this fake bullshet account and can log in right away. wth?? My ...

  • Visitor
  • What gives?  Both my wife and I both getting constantly logged out.  Then I have to reset password.  After resetting the password, then it still won't let me log back in.  BUT.......
  • Jemi
  • Spotify Legend
  • 283 Views
  • 1 replies
  • 0 likes
  • Account
  • 283 Views
  • 1 replies
  • 0 likes

Superuser Contribution Reset password link is forever expired

Can no longer log in, so I reset my password. I go to my email and click the reset password link and it immediately says it's expired! I have to create this fake account to even log in to get any help. WTH? A lot of BS to get help, but is there somet...

  • Visitor
  • Can no longer log in, so I reset my password.  I go to my email and click the reset password link and it immediately says it's expired!  I have to create this fake account to even log in to...
  • Jemi
  • Spotify Legend
  • 32686 Views
  • 1 replies
  • 3 likes
  • Account
  • 32686 Views
  • 1 replies
  • 3 likes

Superuser Contribution Spotify will not connect on new Samsung smart watch

Plan - premium familyCountry - U.S. DeviceSamsung Galaxy Watch Model SM- R810NZKaXAR (and Samsung Galaxy 8 Active)Operating SystemAndroid on the phone, updated, standard updated on the watch My Question or IssueA huge use of my new smart watch will b...

  • Newbie
  •   Plan - premium family Country - U.S.   Device Samsung Galaxy Watch Model SM- R810NZKaXAR (and Samsung Galaxy 8 Active) Operating System Android on the phone, updated, standard upda...
  • Jemi
  • Spotify Legend
  • 527 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 527 Views
  • 1 replies
  • 0 likes

Superuser Contribution 2018 Wrapped not working

PlanPremiumCountry USA DeviceMacbook ProOperating SystemOS X 10.14.1 My Question or Issue Spotify Wrapped will not load for me. I just get the following message: Hmmmmm. Something's not working, so sorry about that. We'll work on it and please try ag...

  • Casual Listener
  •   Plan Premium Country  USA   Device Macbook Pro Operating System OS X 10.14.1   My Question or Issue   Spotify Wrapped will not load for me.  I just get th...
  • Katerina
  • Spotify Legend
  • 1317 Views
  • 5 replies
  • 8 likes
  • Account
  • 1317 Views
  • 5 replies
  • 8 likes

Solved!! Recommended / suggested contents localized for the app's country settings

Background info:I am on a 3-year expat assignment in Argentina, a country in South America. Before I left the US, I opened a free Spotify account hoping to be able to listen to my favorite local music while I was away. I was planning to use the free ...

  • Casual Listener
  • Background info: I am on a 3-year expat assignment in Argentina, a country in South America. Before I left the US, I opened a free Spotify account hoping to be able to listen to my favorite local mu...
  • Maxim
  • Spotify Star
  • 1026 Views
  • 3 replies
  • 1 likes
  • Account
    Free
    Premium
    Subscription
  • 1026 Views
  • 3 replies
  • 1 likes

Cant login because my account is offline

My account was in offline mode and somehow i manage to log out and now i cant log in to my account from my phone cuz it says ure offline be online,how do i turn on the online mode without getting into my account ??

  • Newbie
  • My account was in offline mode and somehow i manage to log out and now i cant log in to my account from my phone cuz it says ure offline be online,how do i turn on the online mode without getting int...
  • briannaflo
  • Casual Listener
  • 515 Views
  • 3 replies
  • 0 likes
  • Account
  • 515 Views
  • 3 replies
  • 0 likes