Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 3
a month ago
444 Views
0 replies
7 likes
Security

444 Views
0 replies
7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
Faithless2o
Regular
440504 Views
968 replies
108 likes
Account

440504 Views
968 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1195731 Views
119 replies
116 likes
Account

1195731 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
106975 Views
70 replies
11 likes
Account
Login
Premium

106975 Views
70 replies
11 likes

Facebook again

PlanPremiumCountry LatviaDeviceIphone 6sOperating SystemWindows 10 My Question or Issue So recently i signed up for spotify family. I had an account before but i deleted it, because i wanted to start all over. Everything was okay, premium worked and ...

soulshakerlv
Newbie
...t's like this for both apps, desktop and mobile. And i'm using my home network, not public or anything else, so facebook should make a safe connection and data transfer between spotify and itself.
2019-02-01 6:53:54 AM
2019-02-01 1:42:54 PM
LaMarCab76
Music Fan
179 Views
1 replies
0 likes
Account

179 Views
1 replies
0 likes

Thoroughly disgusted

I am so thoroughly frustrated that I cannot find my old profile to gather my playlists into this new account. "If you cannot locate your old profile, sign back into it and send a playlist link to your new profile" Well thank you very effing much to f...

hrmilo
Casual Listener
I am so thoroughly frustrated that I cannot find my old profile to gather my playlists into this new account. "If you cannot locate your old profile, sign back into it and send a playlist link to you...
2019-02-01 9:06:31 AM
2019-02-01 1:32:22 PM
LaMarCab76
Music Fan
150 Views
1 replies
0 likes
Account

150 Views
1 replies
0 likes

My IP Adress is German but spotify says Romania

PlanFreeCountry GermanyDeviceallOperating Systemall My Question or IssueMy IP Adress is in Germany but some Sites think its in Romania, Spotify too.Can you please correct that issue.

netzgauner
Newbie
Plan Free Country Germany Device all Operating System all My Question or Issue My IP Adress is in Germany but some Sites think its in Romania, Spotify too. Can you please corr...
2019-02-01 10:17:45 AM
2019-02-01 1:24:14 PM
LaMarCab76
Music Fan
275 Views
1 replies
0 likes
Login

275 Views
1 replies
0 likes

Sign out everywhere BUG?

Plan: PremiumCountry: AustraliaDevice: Iphone XS MaxOperating System: 12.1.2 My issue: Hi, Someone is using my spotify against my consent. I’ve tried sign out everywhere, and it doesn’t work properly. Apparently, what this guy do is he put my spotify...

viper2440880
Casual Listener
Plan: Premium Country: Australia Device: Iphone XS Max Operating System: 12.1.2 My issue: Hi, Someone is using my spotify against my consent. I’ve tried sign out everywhere,...
2019-02-01 1:59:29 AM
2019-02-01 12:50:20 PM
Maxim
Spotify Star
1672 Views
3 replies
1 likes
Account
Other
Security

1672 Views
3 replies
1 likes

Someone is using my acount

Seem is normal topic after i studied it in here. I found out someone is using my account as they skip my song when im listening and i found unplayed songs in my “Recently played”. I used my facebook account to login my spotify, i clicked logout every...

user-removed
Visitor
Seem is normal topic after i studied it in here. I found out someone is using my account as they skip my song when im listening and i found unplayed songs in my “Recently played”. I used...
2019-02-01 11:30:33 AM
2019-02-01 12:29:44 PM
Loxer
Community Legend
310 Views
4 replies
0 likes
Login

310 Views
4 replies
0 likes

[All Platforms] Explicit Filter

Please can an admin log me out of all devices. Someone i no longer which to have access has still got access to my account. They do not know my password so just a log out off all devices please! username:benadams5 Premium Iphone XR CountryUK

benadams5
Newbie
Please can an admin log me out of all devices. Someone i no longer which to have access has still got access to my account. They do not know my password so just a log out off all de...
2019-02-01 9:53:21 AM
2019-02-01 12:15:26 PM
Loxer
Community Legend
142 Views
1 replies
0 likes
Account

142 Views
1 replies
0 likes

Can't log in and reset password says I am not linked to an active account

I am a long time Spotify (Free) member, but I only rarely use it.To cut a long story short I currently unable to log in so I assume I was using the wrong password. When I try to reset my password I am told "The username or email you provided is not a...

user-removed
Visitor
I am a long time Spotify (Free) member, but I only rarely use it. To cut a long story short I currently unable to log in so I assume I was using the wrong password. When I try to reset my password...
2019-02-01 11:54:32 AM
2019-02-01 12:11:25 PM
Loxer
Community Legend
251 Views
1 replies
0 likes
Account
Login

251 Views
1 replies
0 likes

Solved!! Songs downloads count

I might be the only one, but it would be nice on the storage options to see the total number of songs downloaded to the device and (If it´s possible) to see how much space an album, artists, etc. it´s taking.

LaMarCab76
Music Fan
I might be the only one, but it would be nice on the storage options to see the total number of songs downloaded to the device and (If it´s possible) to see how much space an album, artists, etc...
2019-01-31 4:54:45 PM
2019-02-01 12:07:44 PM
Loxer
Community Legend
966 Views
1 replies
0 likes

966 Views
1 replies
0 likes

Paysafecard Guthaben abgezogen aber kein Premium

Hi, ich musste mich komplett abmelden und neu anmelden, auch mit einer neuen E-Mail-Adresse. Auf dem vorherigen Konto war jedoch mein Guthaben von 30€!!!!!!!! Das ist doch jetzt nicht ernsthaft weg?????? Wie kann ich es übertragen??? Ich hoffe instän...

Pocahontas76
Casual Listener
Hi, ich musste mich komplett abmelden und neu anmelden, auch mit einer neuen E-Mail-Adresse. Auf dem vorherigen Konto war jedoch mein Guthaben von 30€!!!!!!!! Das ist doch jetzt nicht ernsthaft weg??...
2019-01-30 11:45:05 AM
2019-02-01 12:00:45 PM
Pocahontas76
Casual Listener
464 Views
2 replies
0 likes
Account

464 Views
2 replies
0 likes

Card details are UK but I live in Costa Rica

I am trying to subscribe to premium but my card is a UK card and I live in Costa Rica. I don’t have a Costa Rican bank account so I want to keep using my English visa. Is there any way round this? I don’t have paypal.

ella37
Newbie
I am trying to subscribe to premium but my card is a UK card and I live in Costa Rica. I don’t have a Costa Rican bank account so I want to keep using my English visa. Is there any way round this? I ...
2019-01-31 7:09:34 PM
2019-02-01 11:50:37 AM
Maxim
Spotify Star
200 Views
1 replies
0 likes
Account
Premium

200 Views
1 replies
0 likes

Grouping singles into an EP

So basically I've uploaded each of my tracks from the EP individually and so they are all sitting on my page as singles, I was wondering if there was anyway I could group them together on my profile into an EP so that when people visit they can see t...

Iameliezer
Gig Goer
So basically I've uploaded each of my tracks from the EP individually and so they are all sitting on my page as singles, I was wondering if there was anyway I could group them together on my profile ...
2019-02-01 1:24:04 AM
2019-02-01 11:49:17 AM
Maxim
Spotify Star
1238 Views
1 replies
0 likes
Account
Other

1238 Views
1 replies
0 likes

Superuser Contribution Email not linked

When I try to login with my real Spotify account which has Premium, I get "The email address you entered is not linked to a Spotify account." I've tried multiple times and I was even signed out on my phone which is giving me the same issue. Email is:...

kolbykskk
Casual Listener
When I try to login with my real Spotify account which has Premium, I get "The email address you entered is not linked to a Spotify account." I've tried multiple times and I wa...
2019-01-29 10:04:07 PM
2019-02-01 10:54:58 AM
Guido
Spotify Legend
1105 Views
3 replies
0 likes
Account
Login

1105 Views
3 replies
0 likes

Superuser Contribution Spotify can't log in to Facebook and freeze

SubscriptionPremiumCountry HungaryDeviceNokia 5Operating SystemAndroid 9 My Question or Issue Hey! So I upgraded to Android 9.0 and now I have problem with Spotify. I use Spotify by Facebook. So here is the problem. Everything is fine, but sometimes ...

puposbali
Newbie
Subscription Premium Country Hungary Device Nokia 5 Operating System Android 9 My Question or Issue Hey! So I upgraded to Android 9.0 and now I h...
2019-01-29 11:49:23 PM
2019-02-01 9:07:11 AM
Katerina
Spotify Legend
529 Views
1 replies
0 likes
Account
Login
Premium

529 Views
1 replies
0 likes

Solved!! Spotify logs me out of my account

PlanPremiumCountry USADeviceiPhone XOperating System(iOS 12) My Question or Issue I log into Spotify and it works as usual for a short while then it randomly logs me out of my account and says the email or password is incorrect. I usually end up rein...

gsmhepburn
Newbie
Plan Premium Country USA Device iPhone X Operating System (iOS 12) My Question or Issue I log into Spotify and it works as usual for a short while then it rando...
2019-01-31 4:23:55 PM
2019-01-31 5:00:37 PM
Brunelicia
Community Legend
337 Views
1 replies
0 likes
Account
Security

337 Views
1 replies
0 likes

Spotify Offline

Good Day, I am having the problem where i signed out while on offline mode and now am unable to login as the message says "you are in offline mode please connect to proceed" and it will not let me connect and proceed. How do I go about getting back i...

RNelson1
Newbie
Good Day, I am having the problem where i signed out while on offline mode and now am unable to login as the message says "you are in offline mode please connect to proceed" and it will not ...
2019-01-31 8:56:15 AM
2019-01-31 3:14:15 PM
oburger04
Roadie
264 Views
2 replies
0 likes
Login

264 Views
2 replies
0 likes

I can't search for music on my Android

I can't search for music or artists on my app, it keep showing this error message. I'm already reset my phone and reinstall the app and doesn't work. Could someone help, please?! PlanPremium Country Brazil DeviceMoto G4 Operating SystemAndroid 7.1.2 ...

telsalatiel
Newbie
I can't search for music or artists on my app, it keep showing this error message. I'm already reset my phone and reinstall the app and doesn't work. Could someone help, please?! Plan Premi...
2019-01-30 3:08:17 PM
2019-01-31 1:34:21 PM
Brunelicia
Community Legend
2446 Views
1 replies
0 likes
Other
Premium

2446 Views
1 replies
0 likes

Superuser Contribution Aile için premium adres sorunu - Family plan address issue

PlanFamilyCountry TurkeyDevice(iPhone 6S, Macbook Pro late 2016)Operating System(iOS 12, Android Oreo, Windows 10,etc.) My Question or IssueI am living with my friend in same physical address but my friend kicked from family program. We are waitin fo...

vareesa
Newbie
Plan Family Country Turkey Device (iPhone 6S, Macbook Pro late 2016) Operating System (iOS 12, Android Oreo, Windows 10,etc.) My Question or Issue I am living with my fr...
2019-01-28 8:26:11 AM
2019-01-31 11:30:57 AM
Guido
Spotify Legend
388 Views
1 replies
2 likes
Premium

388 Views
1 replies
2 likes

Superuser Contribution Need Support

so,something strange happend to my account a few monthes after i went premium.Ive been a premium user on spotify for at least a couple of monthes when it accoured,one day the app on my phone started doing me some issues,stopping the songs in the midd...

yardenart
Newbie
so,something strange happend to my account a few monthes after i went premium. Ive been a premium user on spotify for at least a couple of monthes when it accoured,one day the app on my phone starte...
2019-01-29 3:05:24 PM
2019-01-31 10:48:46 AM
Guido
Spotify Legend
251 Views
1 replies
0 likes
Account
Premium

251 Views
1 replies
0 likes

Superuser Contribution Username displaying incorrectly

Soptify's internal username id is showing in places where I should see my display name. This has always been happening on mobile several months ago when I had Spotify admins migrate my entire account to resolve am internal playlist error that couldn'...

GhostRavenstorm
Regular
Soptify's internal username id is showing in places where I should see my display name. This has always been happening on mobile several months ago when I had Spotify admins migrate my entire account...
2019-01-29 6:13:37 PM
2019-01-31 10:41:24 AM
Guido
Spotify Legend
300 Views
1 replies
0 likes
Account

300 Views
1 replies
0 likes

Superuser Contribution Avoir accès au stats 2018

CountryFranceDeviceiPhoneX, PC, Ps4...My Question;Bonjour, je voulais juste savoir si je pouvais acceder à mes stats, comme le temps de musique en minutes que j'ai ecouté en 2018. Si oui je voudrais juste savoir comment sachant que le site SpotifyWra...

karshangel
Newbie
Country France Device iPhoneX, PC, Ps4... My Question; Bonjour, je voulais juste savoir si je pouvais acceder à mes stats, comme le temps de musique en minutes que j'ai ecouté en 2018. Si oui je...
2019-01-29 7:09:46 PM
2019-01-31 10:36:53 AM
Guido
Spotify Legend
6396 Views
1 replies
0 likes
Other

6396 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Accounts

Forum Posts