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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • mothical
  • Newbie
  • 157215 Views
  • 175 replies
  • 12 likes
  • Account
    Free
  • 157215 Views
  • 175 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10639 Views
  • 3 replies
  • 10 likes
  • Security
  • 10639 Views
  • 3 replies
  • 10 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 507542 Views
  • 985 replies
  • 112 likes
  • Account
  • 507542 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124539 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124539 Views
  • 74 replies
  • 12 likes

Como indexar playlist alfabeticamente

PlanPremiumCountry México DeviceSamsung Galaxy 10Operating SystemiOS 10 y Windows 10 My Question Como poder indexar los playlist de forma alfabetica, a-z ya que se ponen de forma aleatoria y me cuesta trabajo encontrar un playlist cuando busco

  • Newbie
  • Plan Premium Country México   Device Samsung Galaxy 10 Operating System iOS 10 y Windows 10   My Question  Como poder indexar los playlist de forma alfabetica, a-z ya que se ...
  • Brunelicia
  • Community Legend
  • 378 Views
  • 1 replies
  • 0 likes
  • Account
  • 378 Views
  • 1 replies
  • 0 likes

Skipping songs

PlanPremiumCountryCzech RepublicDeviceSmartphone/desktop/chrome playerOperating SystemAndroid/Windows 10 My Question or IssueHello, I have read many topics here discussing this problem but haven't found a successful solution yet. My problem is that y...

  • Newbie
  • Plan Premium Country Czech Republic Device Smartphone/desktop/chrome player Operating System Android/Windows 10   My Question or Issue Hello, I have read many topics here discussing th...
  • Nico
  • Community Legend
  • 645 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 645 Views
  • 1 replies
  • 0 likes

Spotify Account name

Hello! My Spotify name was my IRL name. Now its only random numbers and letters. How I change it back to my name?

  • Newbie
  • Hello! My Spotify name was my IRL name. Now its only random numbers and letters. How I change it back to my name?
  • Nico
  • Community Legend
  • 658 Views
  • 1 replies
  • 0 likes
  • Account
  • 658 Views
  • 1 replies
  • 0 likes

Solved!! My song is mapped to another artist need help creating artist profile

PlanFree/PremiumCountry: India My Question or Issue: I have one of my song 'Mystic Jounetsu' featured on Spotify. My Artist Name is Ibex However on clicking artist name I am taken to a different artist with the same name Ibex. How can I create my uni...

  • Newbie
  • Plan Free/Premium Country: India     My Question or Issue: I have one of my song 'Mystic Jounetsu' featured on Spotify. My Artist Name is Ibex However on clicking artist name I am take...
  • Maxim
  • Spotify Star
  • 773 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 773 Views
  • 1 replies
  • 0 likes

Solved!! Can't sign in to account after deleting facebook

PlanPremiumCountry Netherlands My Question or Issue Good evening,I have looked trough the FAQ but there wasn't an answer to my special case. Here I go: I have created a spotify account trough Facebook around 2012, it used my facebook login credential...

  • Visitor
  •   Plan Premium Country  Netherlands     My Question or Issue   Good evening, I have looked trough the FAQ but there wasn't an answer to my special case.   He...
  • Jose_M
  • Spotify Star
  • 1390 Views
  • 7 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1390 Views
  • 7 replies
  • 0 likes

Superuser Contribution Shuffle

Are you going to fix shuffle or what?

  • Casual Listener
  • Are you going to fix shuffle or what?
  • Katerina
  • Spotify Legend
  • 478 Views
  • 3 replies
  • 0 likes
  • 478 Views
  • 3 replies
  • 0 likes

Someone using my account for fake plays?

I noticed someone was using my account on web player yesterday. My music kept skipping to the next song, and I kept being prompted to "keep listening on webplayer or switch to this iPhone". I went to my account settings and signed out of all devices,...

Screen Shot 2019-04-02 at 10.06.47 AM.png Screen Shot 2019-04-02 at 10.06.57 AM.png Screen Shot 2019-04-02 at 10.07.08 AM.png
  • Casual Listener
  • I noticed someone was using my account on web player yesterday. My music kept skipping to the next song, and I kept being prompted to "keep listening on webplayer or switch to this iPhone". I went to...
  • d-o3zelp1c_4
  • Newbie
  • 2045 Views
  • 5 replies
  • 3 likes
  • Account
    Security
  • 2045 Views
  • 5 replies
  • 3 likes

Superuser Contribution Mi hanno scalato i soldi dalla postepay 2 volte senza rinnovo

Io e mio fratello abbiamo un abbonamento standard a spotify pemium da 10 euro al mese, una volta caricata la carta di 30 euro ci sono stati 3 prelievi da parte di Spotify per un totale di 30 euro ma solo l'account di mio fratello si è rinnovato.Non h...

  • Visitor
  • Io e mio fratello abbiamo un abbonamento standard a spotify pemium da 10 euro al mese, una volta caricata la carta di 30 euro ci sono stati 3 prelievi da parte di Spotify per un totale di 30 euro ma ...
  • Jemi
  • Spotify Legend
  • 851 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 851 Views
  • 1 replies
  • 0 likes

Superuser Contribution Where'd this punk in my Artists list come from?

When I go to my "Artists" list, there's a punk I've never heard of named "Dynoro" sucking his thumb at me (litterally). It offers to let me follow this **bleep**, so the system knows I never did and shows it to me anyway? Is Spotify playing Google an...

  • Casual Listener
  • When I go to my "Artists" list, there's a punk I've never heard of named "Dynoro" sucking his thumb at me (litterally). It offers to let me follow this **bleep**, so the system knows I never did and ...
  • Jemi
  • Spotify Legend
  • 544 Views
  • 1 replies
  • 0 likes
  • 544 Views
  • 1 replies
  • 0 likes

strange samsung s4 connection while listening

Hello, A satisfied user since many years, i just noticed a "samsung s4" connecting twice while i was listening to music (win 10) laptop. It disconnected immediately I have only my phone devices in the "offline", and no samsung... None of my lists, fa...

  • Newbie
  • Hello,    A satisfied user since many years, i just noticed a "samsung s4" connecting twice while i was listening to music (win 10) laptop. It disconnected immediately   I have onl...
  • viktorskiski
  • Regular
  • 373 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 373 Views
  • 1 replies
  • 0 likes

Spotify charges twice/month, every month. Help Articles do not help

Hello! I know this has been posted by others, as well, but the recommended troubleshooting is not helpful. So here it goes... I have been charged on 04/03/19 and again on 28/03/19. I thought that this might have been this way because I delayed a paym...

  • Newbie
  • Hello! I know this has been posted by others, as well, but the recommended troubleshooting is not helpful. So here it goes...   I have been charged on 04/03/19 and again on 28/03/19. I thought...
  • OneByBoo
  • Roadie
  • 337 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 337 Views
  • 1 replies
  • 0 likes

Captcha **bleep**

I'm just trying to register a new account for my daughter. When I fill in the registration form I have to complete a recaptcha. Problem is that after I've completed it and I click the green button I get the captcha all over again. Tried disabling adb...

  • Newbie
  • I'm just trying to register a new account for my daughter. When I fill in the registration form I have to complete a recaptcha. Problem is that after I've completed it and I click the green button I ...
  • OneByBoo
  • Roadie
  • 520 Views
  • 1 replies
  • 0 likes
  • Account
  • 520 Views
  • 1 replies
  • 0 likes

could not verify my account

Hi I share the family account with my boyfriend. We live toghether. For the second time, even Iif I confirmed my adress through the link that was send to me by email, spotify send me an email telling me I was moved to the free subscription beacause i...

  • Newbie
  • Hi I share the family account with my boyfriend. We live toghether. For the second time, even Iif I confirmed my adress through the link that was send to me by email, spotify send me an email telling...
  • OneByBoo
  • Roadie
  • 588 Views
  • 1 replies
  • 0 likes
  • Other
  • 588 Views
  • 1 replies
  • 0 likes

Superuser Contribution Adding Hulu to Premium

PlanFree/PremiumCountry US DeviceOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue i have Premium and would like to add Hulu, but want to ensure that I don’t jeopardize restarting my account and losing existing playlists. H...

  • Newbie
  • Plan Free/Premium Country US   Device Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   i have Premium and would like to add Hulu, but wa...
  • Guido
  • Spotify Legend
  • 545 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 545 Views
  • 3 replies
  • 0 likes

Superuser Contribution Privacy breach: Spotify passed on my details to a third party.

PlanFreeCountryAus DeviceSamsung S7 My Question or IssueHelloI recently started listening to podcasts on the app. I found one I liked and listened to two or three episodes. I subscribed to the podcast using the little heart icon at the top, all was f...

  • Regular
  • Plan Free Country Aus   Device Samsung S7   My Question or Issue Hello I recently started listening to podcasts on the app. I found one I liked and listened to two or three episod...
  • Zz37
  • Regular
  • 1260 Views
  • 11 replies
  • 4 likes
  • Security
  • 1260 Views
  • 11 replies
  • 4 likes

Can't delete account or switch email address

Hello, I would like to change my email address associated with this profile.When I try to enter the new email address, a message saying this email is already linked to another profile pops up. When I try deleting the profile associated with that new ...

  • Newbie
  • Hello,   I would like to change my email address associated with this profile. When I try to enter the new email address, a message saying this email is already linked to another profile pops...
  • Billy-J
  • Spotify Star
  • 471 Views
  • 1 replies
  • 0 likes
  • Account
  • 471 Views
  • 1 replies
  • 0 likes

Spotify Artist profile claim does not work via CDBaby

I constantly get this error message (see picture) when I want to claim my Spotify profile via CDBaby. I have already tried several browsers (Firefox, Chrome, Opera) and also another computer. I also tried the incognito mode of the browsers. I always ...

  • Casual Listener
  • I constantly get this error message (see picture) when I want to claim my Spotify profile via CDBaby.   I have already tried several browsers (Firefox, Chrome, Opera) and also another computer...
  • OneByBoo
  • Roadie
  • 1360 Views
  • 1 replies
  • 0 likes
  • Account
  • 1360 Views
  • 1 replies
  • 0 likes

I cant log into my account due to the location being wrong.

I live on a island that is a UK overseas territory. The account is set to the UK however i am still getting the error message that it does not match the location set.

  • Newbie
  • I live on a island that is a UK overseas territory. The account is set to the UK however i am still getting the error message that it does not match the location set.
  • OneByBoo
  • Roadie
  • 571 Views
  • 1 replies
  • 0 likes
  • Account
  • 571 Views
  • 1 replies
  • 0 likes

Tried to go premium

Hi there, OS: Android 9 on the 19th March I attempted to subscribe to the premium service, the app on the phone unlocked and I was able to use the various premium services. However a few days later when using spotify again the app has reverted to the...

  • Newbie
  • Hi there,   OS: Android 9   on the 19th March I attempted to subscribe to the premium service, the app on the phone unlocked and I was able to use the various premium services.   ...
  • OneByBoo
  • Roadie
  • 310 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 310 Views
  • 1 replies
  • 0 likes

Song on desktop won't download on phone

PlanPremiumCountryUSA DeviceiPhone 7Operating SystemiOS 12.1.4 My Question or IssueI have a song saved on my desktop "Bronco" by Canaan Smith. This song is greyed out on Spotify, so I moved the version from my local files into a playlist. However, th...

  • Casual Listener
  • Plan Premium Country USA   Device iPhone 7 Operating System iOS 12.1.4   My Question or Issue I have a song saved on my desktop "Bronco" by Canaan Smith.  This song is greye...
  • OneByBoo
  • Roadie
  • 1065 Views
  • 3 replies
  • 0 likes
  • Premium
  • 1065 Views
  • 3 replies
  • 0 likes