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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • chukos
  • Newbie
  • 168451 Views
  • 180 replies
  • 13 likes
  • Account
    Free
  • 168451 Views
  • 180 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Gig Goer
  • 11272 Views
  • 6 replies
  • 11 likes
  • Security
  • 11272 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 514701 Views
  • 986 replies
  • 112 likes
  • Account
  • 514701 Views
  • 986 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125806 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125806 Views
  • 74 replies
  • 12 likes

I can't access hulu through spotify

i cant access hulu from my premium spotify acount. i click on the "start watching" and it sends me to a hulu page that says i need to log in or purchase a plan. Clicking "log in with facebook" (which is how i log in for spotify) does nothing.

  • Newbie
  • i cant access hulu from my premium spotify acount. i click on the "start watching" and it sends me to a hulu page that says i need to log in or purchase a plan. Clicking "log in with facebook" (which...
  • Billy-J
  • Spotify Star
  • 1175 Views
  • 1 replies
  • 0 likes
  • Premium
  • 1175 Views
  • 1 replies
  • 0 likes

Solved!! Login problem

Today when I opened Spotify it was logged out and on logging in I found out that the playlist that I had created was deleted and the last played albums were the ones which i never listened to. There were a lot of new songs added to the songs added to...

  • Casual Listener
  • Today when I opened Spotify it was logged out and on logging in I found out that the playlist that I had created was deleted and the last played albums were the ones which i never listened to. There ...
  • VisheshSaluja
  • Casual Listener
  • 861 Views
  • 4 replies
  • 0 likes
  • Login
    Premium
    Security
  • 861 Views
  • 4 replies
  • 0 likes

Cannot login to my account

PlanFree CountrySlovakia DeviceComputer, Iphone 6s Operating SystemWindows 10, iOS 12.1.4 My Question or Issue (I only made this account to write here, its not the actual account)Hello, so today i tried logging in into my spotify account, which i hav...

  • Newbie
  • Plan Free   Country Slovakia   Device Computer, Iphone 6s   Operating System Windows 10, iOS 12.1.4   My Question or Issue   (I only made this account to wri...
  • lillykrummholz
  • Regular
  • 538 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
  • 538 Views
  • 2 replies
  • 0 likes

I can’t log in to my account

I have changed my password twice and I still can’t log in. I’ve deleted the app and reinstalled. I have tried everything and I can’t log in. DeviceI phone 7plusOperating SystemIOS My Question or Issue

  • Casual Listener
  • I have changed my password twice and I still can’t log in. I’ve deleted the app and reinstalled. I have tried everything and I can’t log in.    Device I phone 7plus Operating System IO...
  • lillykrummholz
  • Regular
  • 454 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 454 Views
  • 3 replies
  • 0 likes

Solved!! The email registered to the acc no longer exists, how do I reset password?

PlanFreeCountryNorwayOperating SystemWindows 10 My Question or IssueI'm trying to reset the password to my Spotify account, but the E-mail does no longer exist. (Spotify sends a "reset mail" that I cannot access) I created it as a kid, but haven't us...

  • Newbie
  • Plan Free Country Norway Operating System Windows 10   My Question or Issue I'm trying to reset the password to my Spotify account, but the E-mail does no longer exist. (Spotify sends a ...
  • Brunelicia
  • Community Legend
  • 6023 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 6023 Views
  • 1 replies
  • 0 likes

Solved!! Desktop - Try to connect with Facebook after an update of the email in FB settings

PlanFamily CountryCanadaDeviceWindowsOperating SystemWindowsWindows 10 My Question or IssueHi, I am able to connect to my spotify account in the web page but when I am trying in the desktop app, it says username and password are wrong error code 3. I...

  • Casual Listener
  • Plan Family  Country Canada Device Windows Operating System Windows Windows 10   My Question or Issue Hi,  I am able to connect to my spotify account in the web page but wh...
  • Nico
  • Community Legend
  • 515 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 515 Views
  • 3 replies
  • 0 likes

Can't login and can't use password reset

PlanFreeCountryIndonesia My Question or IssueHello. I am asking for my father's spotify account.My father can't remember the password so he can't login. But when he uses password reset, it says there are no account associated with the email.When he w...

  • Newbie
  • Plan Free Country Indonesia   My Question or Issue Hello. I am asking for my father's spotify account. My father can't remember the password so he can't login. But when he uses password...
  • OneByBoo
  • Roadie
  • 442 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 442 Views
  • 1 replies
  • 0 likes

Artist title messed up

My artist name in Spotify for Artists is messed up. See attached. Its just a string of numbers and letters. Its been like this for a few days. On MAC laptop and all my IOS devicesCan anyone help?

  • Casual Listener
  • My artist name in Spotify for Artists is messed up. See attached. Its just a string of numbers and letters. Its been like this for a few days. On MAC laptop and all my IOS devices Can anyone help? ...
  • OneByBoo
  • Roadie
  • 495 Views
  • 1 replies
  • 0 likes
  • Security
  • 495 Views
  • 1 replies
  • 0 likes

Friends missing suddenly from Activity Panel on Mac Desktop

I have a new Macbook Pro, MacOs Mojave Version 10.14.3. I installed Spotify and all was working perfectly for the first 2 weeks. Suddenly 2 weeks ago half of my friends went missing (the most important ones!). I have done a clean uninstall/reinstall ...

  • Casual Listener
  • I have a new Macbook Pro, MacOs Mojave Version 10.14.3. I installed Spotify and all was working perfectly for the first 2 weeks. Suddenly 2 weeks ago half of my friends went missing (the most importa...
  • OneByBoo
  • Roadie
  • 480 Views
  • 4 replies
  • 0 likes
  • 480 Views
  • 4 replies
  • 0 likes

Overcharge for Student Account under 1 yr/Reimbursement

Plan student premiumPremiumCountry US Device iphone and macbook air(iPhone SE)Operating System(iOS 10) My Question or IssueI was approved for a student discount in fall and I have been charged full price ever since. I know that this is supposed to la...

  • Newbie
  • Plan student premium Premium Country US   Device iphone and macbook air (iPhone SE) Operating System (iOS 10)   My Question or Issue I was approved for a student discount in fall ...
  • Brunelicia
  • Community Legend
  • 674 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 674 Views
  • 1 replies
  • 0 likes

Função nova de cortar música

Estou escutando a playlist I love my 90s Hip-Hop , e essa playlist ( a única ) está com a função de trocar as musicas aletoriamente e começando e terminando em certo ponto, como se fosse um DJ , essa função é habilitada na playlist ou por fora? Está ...

  • Casual Listener
  • Estou escutando a playlist I love my 90s Hip-Hop , e essa playlist ( a única ) está com a função de trocar as musicas aletoriamente e começando e terminando em certo ponto, como se fosse um DJ , essa...
  • Brunelicia
  • Community Legend
  • 5876 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 5876 Views
  • 3 replies
  • 0 likes

Trojan virus - Free User

PlanFreeCountrySwedenDevicePCOperating SystemWindows 10 My Question or IssueReally Spotify ? Ive been using this app at work and at home to listen to music. Today i got notified of a trojan attack by my firewall and by two different antiviruses. This...

  • Visitor
  • Plan Free Country Sweden Device PC Operating System Windows 10   My Question or Issue Really Spotify ? Ive been using this app at work and at home to listen to music. Today i got notif...
  • scottyxander
  • Newbie
  • 2822 Views
  • 3 replies
  • 1 likes
  • Other
    Security
  • 2822 Views
  • 3 replies
  • 1 likes

Claiming free speaker

Hi, I changed my account to the premium family account. I tried to claim the free google speaker, and all it says is you can’t redeem this. Can anyone help? Thanks.

  • Newbie
  • Hi,   I changed my account to the premium family account. I tried to claim the free google speaker, and all it says is you can’t redeem this.   Can anyone help?   Thanks.
  • rvtvj
  • Music Fan
  • 1344 Views
  • 2 replies
  • 0 likes
  • 1344 Views
  • 2 replies
  • 0 likes

Solved!! Bluetooth issue on Android 10 Beta

PlanPremiumCountryGermany DeviceGoogle Pixel 2 XLOperating SystemAndroid 10 Build QPP2.190228.021 My IssueWhen my phone is connected to my bluetooth device and I want to skip a song, it starts playing for ~1 second, pauses for ~3 seconds and starts p...

  • Newbie
  • Plan Premium Country Germany   Device Google Pixel 2 XL Operating System Android 10 Build QPP2.190228.021   My Issue When my phone is connected to my bluetooth device and I want ...
  • Luan
  • Spotify Star
  • 1437 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 1437 Views
  • 1 replies
  • 0 likes

Solved!! Family Mart payment in japan

I’m having trouble redeeming this code. I have this 20 digits my phone number and the receipt number, but when I try to redeem it it says it’s not a valid code. I paid for like 3 months subscription to this and this is my first time doing it

1280503A-6600-477A-A262-45DB9AD13050.jpeg
  • Newbie
  • I’m having trouble redeeming this code. I have this 20 digits my phone number and the receipt number, but when I try to redeem it it says it’s not a valid code. I paid for like 3 months subscription ...
  • Luan
  • Spotify Star
  • 2249 Views
  • 1 replies
  • 0 likes
  • 2249 Views
  • 1 replies
  • 0 likes

My moring jacket - deleted album??

So apparently, one of my favorite albums by My Morning Jacket, 'Z', is not on Spotify anymore? What's up with deleted albums and songs??

  • Newbie
  • So apparently, one of my favorite albums by My Morning Jacket, 'Z', is not on Spotify anymore? What's up with deleted albums and songs??
  • OneByBoo
  • Roadie
  • 469 Views
  • 1 replies
  • 1 likes
  • 469 Views
  • 1 replies
  • 1 likes

Shuffle should only play each song once

Can we have a way to prevent the same track being played more than once when a playlist is set on shuffle, please?

  • Newbie
  • Can we have a way to prevent the same track being played more than once when a playlist is set on shuffle, please?
  • OneByBoo
  • Roadie
  • 625 Views
  • 1 replies
  • 0 likes
  • 625 Views
  • 1 replies
  • 0 likes

Library deleted and a strange new content in recently played.

My Spotified library just got almost entirely deleted and some new songs, that definitely wasn't played by me, appear now in recently played, artist list and albums. I changed the password to make sure my account wasn't used by someone else but I'm w...

  • Newbie
  • My Spotified library just got almost entirely deleted and some new songs, that definitely wasn't played by me, appear now in recently played, artist list and albums.   I changed the password t...
  • OneByBoo
  • Roadie
  • 446 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 446 Views
  • 1 replies
  • 0 likes

Spotify Duo - unable to reset password

PlanSpotify DuoCountryIrelandDeviceDesktop PCOperating SystemWindows 10 My Question or IssueMy wife recently subscribed to Spotify Duo and sent me a link to activate the second account. I did this and logged in on my phone without issue.I have tried ...

  • Newbie
  • Plan Spotify Duo Country Ireland Device Desktop PC Operating System Windows 10   My Question or Issue My wife recently subscribed to Spotify Duo and sent me a link to activate the seco...
  • OneByBoo
  • Roadie
  • 2919 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 2919 Views
  • 1 replies
  • 0 likes

Connected with facebook, but not showing facebook nickname

Hello. So basically i connected my FB account with spotify, that was a long time ago tho, and i don't really remember when i did it, but my FB name is different, but here on spotify im showing as an "stiffidy", but i want to show it my real name and ...

  • Casual Listener
  • Hello. So basically i connected my FB account with spotify, that was a long time ago tho, and i don't really remember when i did it, but my FB name is different, but here on spotify im showing as an ...
  • OneByBoo
  • Roadie
  • 502 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 502 Views
  • 3 replies
  • 0 likes