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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alberez57
  • Visitor
  • 171438 Views
  • 695 replies
  • 57 likes
  • Account
  • 171438 Views
  • 695 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1090313 Views
  • 118 replies
  • 104 likes
  • Account
  • 1090313 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 51911 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51911 Views
  • 58 replies
  • 8 likes

PS Plus premium account not working on Android app

PlanPremiumCountry FinlandDeviceOnePlus 5Operating SyAndroid Oreo My Question or Issue I have ordered premium account tru PS Plus. In Playstation The app shows that The account is premium and according to wallet I have paid until 5.7.2018. However on...

  • Newbie
  • Plan Premium Country  Finland Device OnePlus 5 Operating Sy Android Oreo   My Question or Issue   I have ordered premium account tru PS Plus. In Playstation The app s...
  • Jollof
  • Composer
  • 444 Views
  • 1 replies
  • 0 likes
  • 444 Views
  • 1 replies
  • 0 likes

Pagamento em Debito com MASTERCARD

Estou tendo problemas com pagamento em débito com meu cartão mastercard da Santander, gostaria de saber o que está acontecendo, pois o sistema de vocês nem acusa quando coloco o número dele.

  • Casual Listener
  • Estou tendo problemas com pagamento em débito com meu cartão mastercard da Santander, gostaria de saber o que está acontecendo, pois o sistema de vocês nem acusa quando coloco o número dele.
  • Bittencourt
  • Spotify Star
  • 1680 Views
  • 6 replies
  • 4 likes
  • 1680 Views
  • 6 replies
  • 4 likes

Superuser Contribution Sharing Local Files On PLaylists?

I have a few playlists that friends are attempting to listen to, but a few of my local files are not visible on the playlist. Is there a way to make the local files visible for friends to listen to as well? I am nervous about allowing them to sign in...

  • Newbie
  • I have a few playlists that friends are attempting to listen to, but a few of my local files are not visible on the playlist.  Is there a way to make the local files visible for friends to liste...
  • gpgrocker
  • Regular
  • 61163 Views
  • 6 replies
  • 4 likes
  • 61163 Views
  • 6 replies
  • 4 likes

Solved!! Cobro indebido

Buenas tardes me han cobrado la suscripcion A Pesar de Haberla cancelado Revisenlo favor Un saludo y gracias

  • Newbie
  • Buenas tardes     me han cobrado la suscripcion A Pesar de Haberla cancelado    Revisenlo favor   Un saludo y gracias
  • osornios
  • Spotify Star
  • 18117 Views
  • 49 replies
  • 1 likes
  • Subscription
  • 18117 Views
  • 49 replies
  • 1 likes

Solved!! You Can Only Use Spotify Abroad For 14 Days

Please Help I Can't Loging . It Says You Can Only Use Spotify Abroad For 14 Days .

  • Newbie
  • Please Help I Can't Loging . It Says You Can Only Use Spotify Abroad For 14 Days .
  • orh619wh-_ti8
  • Newbie
  • 21852 Views
  • 3 replies
  • 0 likes
  • 21852 Views
  • 3 replies
  • 0 likes

Solved!! Will I be able to access my playlists when I discontinue my Premium subscription?

PlanFree/PremiumCountry US My Question or Issue I am changing from Premium to Free for financil reasons and am wondering if my taste profile will be saved and if my playlists will still be accessable/playable, and if not will I even be able to see th...

  • Casual Listener
  • Plan Free/Premium Country  US   My Question or Issue  I am changing from Premium to Free for financil reasons and am wondering if my taste profile will be saved  and if my p...
  • ma-eun5gh_xdq
  • Casual Listener
  • 513 Views
  • 4 replies
  • 0 likes
  • 513 Views
  • 4 replies
  • 0 likes

log in on iphone app

DeviceiPhone 6Operating SystemiOS 10 My Question or IssueI can't log in on my app on my iphone. i have already tried to change my password, to instal the app again en turn the phone off and on again. I have also tried to login with my email and also ...

  • Newbie
  • Device iPhone 6 Operating System iOS 10   My Question or Issue I can't log in on my app on my iphone. i have already tried to change my password, to instal the app again en turn the p...
  • Loxer
  • Spotify Star
  • 280 Views
  • 1 replies
  • 0 likes
  • Login
  • 280 Views
  • 1 replies
  • 0 likes

Playlists all vanished?

PlanPremiumCountry: England DeviceIphone 6sOperating SystemiOS 11.4 My Question or Issue So went to sleep last night and my spotify was all fine. Wake up this morning and all of my playlists have completely vanished, and my recently played are songs ...

  • Casual Listener
  • Plan Premium Country: England   Device Iphone 6s Operating System iOS 11.4   My Question or Issue  So went to sleep last night and my spotify was all fine. Wake up this mor...
  • Mpretor
  • Casual Listener
  • 459 Views
  • 3 replies
  • 0 likes
  • 459 Views
  • 3 replies
  • 0 likes

Account change

PlanPremiumCountry Canada Device(iPhone 6s) Operating System(iOS 10) My Question or Issue I just switched from a solo to a family plan for premium. Does my solo account get automatically terminated or do I have to cancel it? I don’t want to be double...

  • Newbie
  • Plan Premium Country  Canada  Device (iPhone 6s)  Operating System (iOS 10)   My Question or Issue  I just switched from a solo to a family plan for premium. Does m...
  • Maxim
  • Spotify Star
  • 546 Views
  • 1 replies
  • 0 likes
  • 546 Views
  • 1 replies
  • 0 likes

I don't have a nickname

I just noticed my spotify username is super weird? Its just a bunch of letters and numbers I never put this, It has never asked me to do an username.Is it possible to change it?Proof: https://imgur.com/a/Z2SzPst

  • Newbie
  • I just noticed my spotify username is super weird? Its just a bunch of letters and numbers I never put this, It has never asked me to do an username. Is it possible to change it? Proof: https://img...
  • Maxim
  • Spotify Star
  • 845 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 845 Views
  • 1 replies
  • 0 likes

Solved!! Random playlist subscriptions appearing in my account??

Hi, so I keep noticing new subscriptions to random playlists each time I log into my account. I am the only person that uses my account and I do not have it synced across any mobile devices. I am the only one with access to the interface. In either c...

  • Newbie
  • Hi, so I keep noticing new subscriptions to random playlists each time I log into my account.  I am the only person that uses my account and I do not have it synced across any mobile devices. &n...
  • suzu1991
  • Casual Listener
  • 42086 Views
  • 29 replies
  • 10 likes
  • 42086 Views
  • 29 replies
  • 10 likes

Solved!! canceling account without access to email or password

i have a premium account associated with my old school email which i no longer have access to. i have lost the password for my account as well. i wish to cancel the account/regain access to it as i am currently paying the subscription and not having ...

  • Newbie
  •  i have a premium account associated with my old school email which i no longer have access to. i have lost the password for my account as well. i wish to cancel the account/regain access to it ...
  • m59za2x-sv_q
  • Newbie
  • 129481 Views
  • 7 replies
  • 2 likes
  • Premium
  • 129481 Views
  • 7 replies
  • 2 likes

Artist Biography Shows HTML Code

My Question or IssueMy artist biography shows HTML Code that is not visible when I edit it in the 'Spotify For Artists Programme'. You can see screenshots of both in the attachments. How can I get rid of the code? I already tried deleting the biograp...

  • Casual Listener
  • My Question or Issue My artist biography shows HTML Code that is not visible when I edit it in the 'Spotify For Artists Programme'. You can see screenshots of both in the attachments.   How c...
  • -vf_ntxodf4v
  • Casual Listener
  • 1332 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 1332 Views
  • 1 replies
  • 0 likes

NEED HELP REGARDING STREAM COUNT

does anyone know if spotify streams are impacted by saving the songs because i remember someone saying they don’t count. can anyone please confirm this?

  • Casual Listener
  • does anyone know if spotify streams are impacted by saving the songs because i remember someone saying they don’t count. can anyone please confirm this?
  • dumboldfag
  • Casual Listener
  • 552 Views
  • 4 replies
  • 0 likes
  • 552 Views
  • 4 replies
  • 0 likes

Account paused and cant play music

PlanPremiumCountry AustraliaDeviceSamsung Tab A8Operating SystemAndriod My Question or IssueWe are trying to play music but keeps coming up as paused due to the account being used by another device. We have tried logging out of all devices and reinst...

  • Casual Listener
  • Plan Premium Country  Australia Device Samsung Tab A8 Operating System Andriod  My Question or Issue We are trying to play music but keeps coming up as paused due to the account be...
  • p4i50i-vvm_4
  • Casual Listener
  • 367 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 367 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Not able to change my email?

Email is not editable text box but just displayed. Here's a photo:

  • Newbie
  •   Email is not editable text box but just displayed.  Here's a photo:   <mod edit: Screenshot had personal info>
  • Alfredo
  • Roadie
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

Password reset email not received

Spotify- Your password reset email is not sending to me. It’s also not in **bleep** and this is my only email address. I pay for premium abs Spotify logged me out today and won’t let me reset the password because it’s not sending me the email. I crea...

  • Visitor
  • Spotify-      Your password reset email is not sending to me. It’s also not in **bleep** and this is my only email address. I pay for premium abs Spotify logged me out today and won’t...
  • user-removed
  • Not applicable
  • 479 Views
  • 2 replies
  • 0 likes
  • Login
  • 479 Views
  • 2 replies
  • 0 likes

Switched to family plan, invited girlfriend. No mail is sent to her.

As the subject says, no invitation is received on her end. She currently has a free account. I've tried to resend the invitation multiple times. Also tried to cancel and reinvite.

  • Newbie
  • As the subject says, no invitation is received on her end. She currently has a free account.   I've tried to resend the invitation multiple times. Also tried to cancel and reinvite.
  • 7o2pyo-m7_pcd
  • Music Fan
  • 254 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 254 Views
  • 1 replies
  • 0 likes

Account hacked and e-mail address changed

PlanPremiumCountryFranceDeviceSamsung Galaxy S7, and Iphone 8Operating SystemAndroid 7.0 / IOS 11.3.1 My Question or IssueMy Spotify account is linked with facebook. Today when going on the app I was disconnected and had to log back on. Then I found ...

  • Newbie
  • Plan Premium Country France Device Samsung Galaxy S7, and Iphone 8 Operating System Android 7.0 / IOS 11.3.1   My Question or Issue My Spotify account is linked with facebook. Today wh...
  • juliusklaus
  • Newbie
  • 295 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 295 Views
  • 1 replies
  • 0 likes

Spotify on Google Home

PlanPremiumCountry UKDevice(iPhone 6Operating Systemios10 My Question or Issue I have my free Spotify account linked to my Google Mini Home as my default music player. However I have just upgraded to Premium and assumed I could keep my same username,...

  • Newbie
  • Plan Premium Country  UK Device (iPhone 6 Operating System ios10   My Question or Issue  I have my free Spotify account linked to my Google Mini Home as my default music play...
  • denlm
  • Music Fan
  • 606 Views
  • 3 replies
  • 0 likes
  • 606 Views
  • 3 replies
  • 0 likes

Env: prod