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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 398854 Views
  • 950 replies
  • 107 likes
  • Account
  • 398854 Views
  • 950 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171675 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171675 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99137 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99137 Views
  • 68 replies
  • 10 likes

Superuser Contribution My account has been hacked

PlanPremiumCountry CanadaDeviceSamsung Galaxy S7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My account was hacked. I had to create this account to be able to contact spotify about this. This should be easier to contac...

  • Casual Listener
  • Plan Premium Country  Canada Device Samsung Galaxy S7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  My account was hacked. I had to cr...
  • Guido
  • Spotify Legend
  • 286 Views
  • 3 replies
  • 0 likes
  • Account
  • 286 Views
  • 3 replies
  • 0 likes

logged out few days ago and can't logged in

Desktop : Macbook Pro 2018Mobile: Android - Pixel 2 latest OSCountry: Indonesia I got logged out from my Spotify desktop version few days ago and logged in using my Facebook account via browser. Then I realized my premium plan disappeared, I believe ...

  • Casual Listener
  • Desktop : Macbook Pro 2018 Mobile: Android - Pixel 2 latest OS Country: Indonesia   I got logged out from my Spotify desktop version few days ago and logged in using my Facebook account via ...
  • Mantisentil
  • Community Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • Login
  • 182 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hacked!!! Help

Hi Guys, My account seemed to be hacked. Someone is listening to music on my account and it only says listinging from webbrower. They change my music while I im listening and I cant figure out what to do. I have reset passwor, logged out all devices,...

  • Casual Listener
  • Hi Guys,   My account seemed to be hacked. Someone is listening to music on my account and it only says listinging from webbrower. They change my music while I im listening and I cant figure o...
  • Guido
  • Spotify Legend
  • 312 Views
  • 5 replies
  • 0 likes
  • Account
  • 312 Views
  • 5 replies
  • 0 likes

Playlist not showing up

One of my older playlists is not showing up in my library or on my profile anymore, but I can still access it with a link. However, I cannot edit the playlist from this link. https://open.spotify.com/playlist/5cQUnQsnKvGJLYCCMf0fiN

  • Newbie
  • One of my older playlists is not showing up in my library or on my profile anymore, but I can still access it with a link. However, I cannot edit the playlist from this link.   https://op...
  • OneByBoo
  • Roadie
  • 268 Views
  • 1 replies
  • 0 likes
  • Account
  • 268 Views
  • 1 replies
  • 0 likes

Solved!! Is there any possibility to cancel a support ticket?

So I sent a support ticket regarding account transfering from facebook to "normal" (with login ID and such) a few hours ago, but I changed my mind so is there anyway to "cancel" a support ticket?

  • Casual Listener
  •   So I sent a support ticket regarding account transfering from facebook to "normal" (with login ID and such) a few hours ago, but I changed my mind so is there anyway to "cancel" a support tic...
  • Jose_M
  • Spotify Star
  • 618 Views
  • 3 replies
  • 0 likes
  • Other
  • 618 Views
  • 3 replies
  • 0 likes

Can't Log In

PlanFree/PremiumCountry DeviceHuawei Nova 2i & Mac AirOperating SystemiOS & Android My Question or Issue Hi There, I was a student in NZ and i subscribe on Spotify premium. I recently just moved back to my country in Indonesia for a month, and I forg...

  • Newbie
  • Plan Free/Premium Country   Device Huawei Nova 2i & Mac Air Operating System iOS & Android   My Question or Issue  Hi There,  I was a student in NZ and i subscr...
  • kesany
  • Newbie
  • 284 Views
  • 2 replies
  • 1 likes
  • Account
    Free
    Login
    Premium
  • 284 Views
  • 2 replies
  • 1 likes

Cannot change my paying information

Want to change my bank account 

  • Newbie
  • Want to change my bank account  
  • Jose_M
  • Spotify Star
  • 282 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 282 Views
  • 1 replies
  • 0 likes

connected to facebook but no friends in list

PlanPremium My Question or Issue My account is linked with my Facebook account, yet I can't seem to be able to find any friends and connect with them. I tried logging in through the app and the PC and it's the same. there's something wrong. my Facebo...

  • Casual Listener
  •   Plan Premium   My Question or Issue   My account is linked with my Facebook account, yet I can't seem to be able to find any friends and connect with them. I tried logging in t...
  • Jose_M
  • Spotify Star
  • 360 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution WTH where is my privacy

I just noticed yesterday that all my playlist gets automatically published as public. I had to install this stupid spottify "Client Software" (just used it und PS and iOS till now) to mark all (each by one #wth!) as private and change all my profile ...

  • Casual Listener
  •   I just noticed yesterday that all my playlist gets automatically published as public.  I had to install this stupid spottify "Client Software" (just used it und PS and iOS till now) t...
  • ParentalControl
  • Composer
  • 598 Views
  • 5 replies
  • 1 likes
  • Account
  • 598 Views
  • 5 replies
  • 1 likes

Superuser Contribution Minha conta no Spotfy foi clonada.

Faço parte de um plano Premium Familiar, e, quando estou usando meu Spotify sempre aparace que estou escutando em outro dispositivo que eu não conheço, como se outra pessoa estivesse usando meu login.Já troquei minha senha do email e do facebook, bem...

  • Casual Listener
  •   Faço parte de um plano Premium Familiar, e, quando estou usando meu Spotify sempre aparace que estou escutando em outro dispositivo que eu não conheço, como se outra pessoa estivesse usando m...
  • Bittencourt
  • Spotify Star
  • 1471 Views
  • 4 replies
  • 2 likes
  • Account
    Login
    Premium
    Security
  • 1471 Views
  • 4 replies
  • 2 likes

Facebook and spotify

I deleted my facebook account that was linked to my spotify account, now I do have facebook again, but I have lost the old spotify account with my playlists and the account that was linked to family-premium system + I can not login with the new faceb...

  • Casual Listener
  • I deleted my facebook account that was linked to my spotify account, now I do have facebook again, but I have lost the old spotify account with my playlists and the account that was linked to family-...
  • Jose_M
  • Spotify Star
  • 349 Views
  • 4 replies
  • 0 likes
  • Account
  • 349 Views
  • 4 replies
  • 0 likes

how do i merge accounts?

Hello, i have a spotify account with premium that is connected to my facebook already and i am trying to create a new account and link it to my facebook. i changed my facebook email a while back and spotify is using the old email that i longer have a...

  • Newbie
  •   Hello, i have a spotify account with premium that is connected to my facebook already and i am trying to create a new account and link it to my facebook. i changed my facebook email a while b...
  • OneByBoo
  • Roadie
  • 167 Views
  • 1 replies
  • 0 likes
  • Account
  • 167 Views
  • 1 replies
  • 0 likes

Log in issue with new iphone

I accidentally signed into another account of mine which is under Spotify free. I want to log into the one that I’ve been using which I’ve paid, but the Spotify app doesn’t allow the option of logging out and logging in again even after I deleted the...

  • Casual Listener
  • I accidentally signed into another account of mine which is under Spotify free.  I want to log into the one that I’ve been using which I’ve paid, but the Spotify app doesn’t allow the option of...
  • OneByBoo
  • Roadie
  • 328 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 328 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Clarity on Facebook's data sharing scandal

Hi there, 10 year user of Spotify here looking for some answers. I'd like to get some clarity on the issues currently reported on the news by Facebook and I would like to think that Spotify will provide me with a sensible answer to the question. Like...

  • Casual Listener
  • Hi there,   10 year user of Spotify here looking for some answers.   I'd like to get some clarity on the issues currently reported on the news by Facebook and I would like to think that...
  • ashjm
  • Casual Listener
  • 1585 Views
  • 2 replies
  • 2 likes
  • Account
    Login
  • 1585 Views
  • 2 replies
  • 2 likes

new account to change username not working

Hello,I deleted my old account to create a new one with the same email to change the username, and the spotify desktop app is showing the deleted account name.in the spotify website, on the top right it just says "profile", except when i go in the he...

  • Visitor
  •    Hello, I deleted my old account to create a new one with the same email to change the username, and the spotify desktop app is showing the deleted account name. in the spotify website...
  • user-removed
  • Not applicable
  • 369 Views
  • 1 replies
  • 0 likes
  • Account
  • 369 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify cut the connection.

Hello Spotify,You will give me 3 months use for a very low price.But for what?You cut the connection to my Squeezebox.........You cut the connection to my 4 yaer old Pioneer Premium Atmos reciever.WHY?

  • Casual Listener
  • Hello Spotify, You will give me 3 months use for a very low price. But for what? You cut the connection to my Squeezebox......... You cut the connection to my 4 yaer old Pioneer Premium Atmos rec...
  • Katerina
  • Spotify Legend
  • 786 Views
  • 3 replies
  • 0 likes
  • Premium
  • 786 Views
  • 3 replies
  • 0 likes

Superuser Contribution Not enough listening for wrapped - 5k+ songs listened

PlanPremiumCountryItaly My Question or Issue I tried to access my wrapped 2018 for 2 days and I got different responses at different times (I don't remember what I did differently). One was the black screen after tapping "connect with Spotify" (somet...

  • Casual Listener
  • Plan Premium Country Italy   My Question or Issue  I tried to access my wrapped 2018 for 2 days and I got different responses at different times (I don't remember what I did different...
  • Katerina
  • Spotify Legend
  • 1546 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1546 Views
  • 3 replies
  • 0 likes

Solved!! Unable to change country in profile

PlanFree Operating SystemWindows 10 My Question or IssueI'm from Australia but I'm currently in Malaysia, and because it's been 14 days since I've arrived Spotify requires me to change my country in my profile so that I can keep on using Spotify. How...

  • Regular
  • Plan Free   Operating System Windows 10   My Question or Issue I'm from Australia but I'm currently in Malaysia, and because it's been 14 days since I've arrived Spotify requires me ...
  • Skrufve
  • Casual Listener
  • 517 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Login
  • 517 Views
  • 4 replies
  • 0 likes

Lost Playlists

I just went onto my account to find that all of my playlists had been deleted. I recovered the playlists that I had created but I couldn't get back the playlists that I was following, such as several that were created by Spotify. Has anyone else had ...

  • Casual Listener
  •   I just went onto my account to find that all of my playlists had been deleted.  I recovered the playlists that I had created but I couldn't get back the playlists that I was following, s...
  • Keanu_C
  • Community Legend
  • 275 Views
  • 3 replies
  • 0 likes
  • Account
  • 275 Views
  • 3 replies
  • 0 likes