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Forum Posts

Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Pavlis
  • Newbie
  • 281669 Views
  • 826 replies
  • 84 likes
  • Account
  • 281669 Views
  • 826 replies
  • 84 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1133946 Views
  • 118 replies
  • 107 likes
  • Account
  • 1133946 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 75987 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 75987 Views
  • 63 replies
  • 8 likes

Superuser Contribution gift card not starting

yesterday i bought a 30 euro gift card in the store and redeemed it in my account. its now 24 hours later and i still dont have premium can someone pls help

  • Regular
  •   yesterday i bought a 30 euro gift card in the store and redeemed it in my account. its now 24 hours later and i still dont have premium   can someone pls help 
  • Guido
  • Spotify Legend
  • 421 Views
  • 9 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 421 Views
  • 9 replies
  • 0 likes

Solved!! Devolución del pago

Hola, Hace tres meses me suscribí a la cuente premium y hoy era el último día de esos tres meses de prueba y quería cancelar la suscripción por varios motivos, entre ellos, que salgo esta semana de viaje y no le voy dar uso ninguno en un mes, segundo...

  • Casual Listener
  • Hola,   Hace tres meses me suscribí a la cuente premium y hoy era el último día de esos tres meses de prueba y quería cancelar la suscripción por varios motivos, entre ellos, que salgo esta se...
  • Jose_M
  • Spotify Star
  • 470 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 470 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution switching to a family plan from prenium

PlanFree/PremiumCountry DeviceOperating System(iOS 10, Android Oreo, Windows 10,et My Question or Issue I will try my best to explain my issue. So I currently have a premiun account that I also let my son use. Therefore the account has my music and h...

  • Casual Listener
  • Plan Free/Premium Country   Device Operating System (iOS 10, Android Oreo, Windows 10,et   My Question or Issue   I will try my best to explain my issue. So I currently ...
  • Guido
  • Spotify Legend
  • 409 Views
  • 2 replies
  • 0 likes
  • Account
  • 409 Views
  • 2 replies
  • 0 likes

Solved!! What happens to *local files* synced from computer when premium is cancelled?

I am on the free trial right now. I have synced some mp3's from my computer to my account in playlists. I plan on cancelling on one of the last few days of the trial so that I can then opt into the student discount. If I cancel my plan, will my phone...

  • Casual Listener
  • I am on the free trial right now. I have synced some mp3's from my computer to my account in playlists. I plan on cancelling on one of the last few days of the trial so that I can then opt into the s...
  • Loxer
  • Spotify Star
  • 497 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
    Subscription
  • 497 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Facebook login won't log me in

Please help me, I'm desperate. I have another account connected to my Facebook login, and I've tried everything to log in again. I was listening to music and all of a sudden it disconnected and now it says I don't have my facebook connected to a spot...

  • Newbie
  • Please help me, I'm desperate. I have another account connected to my Facebook login, and I've tried everything to log in again. I was listening to music and all of a sudden it disconnected and now i...
  • Daisy
  • Spotify Legend
  • 343 Views
  • 1 replies
  • 0 likes
  • Account
  • 343 Views
  • 1 replies
  • 0 likes

Superuser Contribution 10,000 limit, but my favorite songs say 9,869 songs. Where did the 131 go?

PlanFreeCountry CanadaDeviceWindows app / Web AppOperating SystemWindows 10 My Question or Issue So I checked favorite artists and favorite albums. So that is not what is taking up a song space. What other thing could it be?

  • Visitor
  • Plan Free Country  Canada Device Windows app / Web App Operating System Windows 10   My Question or Issue  So I checked favorite artists and favorite albums. So that is not w...
  • Katerina
  • Spotify Legend
  • 790 Views
  • 6 replies
  • 1 likes
  • Account
  • 790 Views
  • 6 replies
  • 1 likes

Solved!! Can't change icon?

PlanPremium Family planCountry USADeviceSamsung Galaxy 9/hp ComputerOperating SystemWindows 10My Question or Issue Hi! I've changed my icon once, and it was two years ago. Now, because it's been so long, I wanted to go ahead and change it again. I lo...

  • Casual Listener
  •   Plan Premium Family plan Country  USA Device Samsung Galaxy 9/hp Computer Operating System Windows 10 My Question or Issue   Hi! I've changed my icon once, and it was two ...
  • AeroZ
  • Composer
  • 6501 Views
  • 3 replies
  • 0 likes
  • Account
  • 6501 Views
  • 3 replies
  • 0 likes

Presale Codes

I am not sure how presales codes work. I listen to 6lack all the time on Spotify and found out there is a Spotify presale tomorrow. I have not received a code or anything via email yet. How can I get one?

  • Newbie
  • I am not sure how presales codes work. I listen to 6lack all the time on Spotify and found out there is a Spotify presale tomorrow. I have not received a code or anything via email yet. How can I get...
  • mszmania
  • Casual Listener
  • 36190 Views
  • 62 replies
  • 2 likes
  • Other
  • 36190 Views
  • 62 replies
  • 2 likes

Premium fro Family Log in

PlanPremium for FamilyCountry UKDeviceall devicesOperating SystemIos & Android My Question or Issue My family members only see my library and account when logging in. Should they be using their own email adresses and passwords to access their own mus...

  • Newbie
  • Plan Premium for Family Country  UK Device all devices Operating System Ios & Android   My Question or Issue  My family members only see my library and account when loggi...
  • Jose_M
  • Spotify Star
  • 427 Views
  • 1 replies
  • 1 likes
  • Login
  • 427 Views
  • 1 replies
  • 1 likes

Como cambio mi nombre de usuario?

hola amigos.tuve un problema al registrarme es spotify premiun, y al momento de elegir mi nombre de usuario, parece que ocurrio un error y me puso cuaquier cosa (un nombre re largo de numeros y letras), entonces necesito cambiar mi nombre de usuario,...

  • Newbie
  • hola amigos. tuve un problema al registrarme es spotify premiun, y al momento de elegir mi nombre de usuario, parece que ocurrio un error y me puso cuaquier cosa (un nombre re largo de numeros y let...
  • Jose_M
  • Spotify Star
  • 3584 Views
  • 1 replies
  • 2 likes
  • Account
  • 3584 Views
  • 1 replies
  • 2 likes

Logging in

PlanPremiumCountry England DeviceIpad mini 4Operating System0IOS 11 My Question or Issue It has logged me out of my account and I can't get back in on all my devices. I don't know what email address is associated with my account but I have tried with...

  • Visitor
  •   Plan Premium Country  England  Device Ipad mini 4 Operating System0 IOS 11   My Question or Issue   It has logged me out of my account and I can't get back in o...
  • Loxer
  • Spotify Star
  • 208 Views
  • 1 replies
  • 0 likes
  • Account
  • 208 Views
  • 1 replies
  • 0 likes

Solved!! Can loging app but not on Web

PlanFreeCountry UsDeviceCromebook My Question or Issue I can't login on web but I can on my phone and I tried to reset my password but won't work.

  • Newbie
  • Plan Free Country  Us Device Cromebook    My Question or Issue  I can't login on web but I can on my phone and I tried to reset my password but won't work.
  • Luke
  • Spotify Star
  • 278 Views
  • 1 replies
  • 0 likes
  • Account
  • 278 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify to Chromecast audio paused casting problem.

Hello.Have a premium account as you can see on my account. Having a problem with spotify stoping music frequently when I cast to Chromecast audio. Has seen in the forum that many have had or still have this problem. Uses a Samsung Galaxy A3 and two d...

  • Regular
  •  Hello. Have a premium account as you can see on my account.   Having a problem with spotify stoping music frequently when I cast to Chromecast audio. Has seen in the forum that many...
  • Jerik2
  • Regular
  • 669 Views
  • 5 replies
  • 0 likes
  • Premium
  • 669 Views
  • 5 replies
  • 0 likes

Superuser Contribution I want to switch family to get premium

PlanFree/PremiumCountry SwedenDeviceIphone 6s, ComputerOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I woukd like to change my membership and join another family who has premium but it says that i can't do it. It says t...

  • Casual Listener
  • Plan Free/Premium Country  Sweden Device Iphone 6s, Computer Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I woukd like to change my m...
  • Jemi
  • Spotify Legend
  • 307 Views
  • 3 replies
  • 0 likes
  • Premium
  • 307 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can’t login into my premium account!! ))):

Plan Free Device (iPhone 7) Operating System (iOS 10) My Question or Issue I am using this account just to ask my question. So there is a very strange problem with my premium account. One day when I turned on the app I was logged off (I don’t know wh...

  • Visitor
  •   Plan Free Device (iPhone 7) Operating System (iOS 10)   My Question or Issue I am using this account just to ask my question.  So there is a very strange problem ...
  • Jemi
  • Spotify Legend
  • 773 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 773 Views
  • 3 replies
  • 0 likes

Superuser Contribution charged for a cancelled subscription

PlanFreeCountry England DeviceIPhone 7+Operating SystemiOS 11 My Question or Issue A couple of months ago (late June) I purchased the 3 months of Spotify premium for £9.99. Shortly after I cancelled it ( so I don’t get charged again after the three m...

  • Casual Listener
  • Plan Free Country  England  Device IPhone 7+ Operating System iOS 11   My Question or Issue  A couple of months ago (late June) I purchased the 3 months of Spotify premi...
  • Jemi
  • Spotify Legend
  • 823 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 823 Views
  • 5 replies
  • 0 likes

Superuser Contribution Says you r offline please go online to connect

I opened the app and I was logged out. When logging back in it says I am offline and I must go online in order to log in. But I can't go online because I am not logged in. But I can't log in because it says I am offline. This has happened a bunch bef...

  • Regular
  • I opened the app and I was logged out. When logging back in it says I am offline and I must go online in order to log in. But I can't go online because I am not logged in. But I can't log in because ...
  • Daisy
  • Spotify Legend
  • 785 Views
  • 8 replies
  • 0 likes
  • Account
  • 785 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Playlist eliminada

Hola!He perdido mi playlist "CURRO"No se que ha pasado pero un día ya no estaba en mis playlistsAlguien puede ayudarme a recuperarla? Tambien las tenia descargadas ya que soy premium pero no hay manera de encontrarla... Usuario: carlospamplona Gracia...

  • Newbie
  •     Hola! He perdido mi playlist "CURRO" No se que ha pasado pero un día ya no estaba en mis playlists Alguien puede ayudarme a recuperarla? Tambien las tenia descargadas ya que soy pr...
  • Jemi
  • Spotify Legend
  • 339 Views
  • 2 replies
  • 0 likes
  • Premium
  • 339 Views
  • 2 replies
  • 0 likes

Someone else is using my account

PlanPremiumCountry Germany My Question or Issue Hi guys, it seems that some one else is using my account. Evertime I check there are some new playlists that I'm following, though I never listened to them or even saw them. I am logging in with my Face...

  • Visitor
  •   Plan Premium Country  Germany  My Question or Issue   Hi guys,   it seems that some one else is using my account. Evertime I check there are some new playlists tha...
  • Josiah_Laurens
  • Music Fan
  • 430 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
  • 430 Views
  • 3 replies
  • 0 likes

Superuser Contribution Me hicieron un cobro doble en mi tarjeta de debito

Hola buenas tardes alguien me podria dar apoyoo con Spotify Me Hizo un cargo doble en mi Tarjeta de debito y quiero solucion A Este Problema, que me regresen mi dinero trato de Hacer contacto con soporte tecnico de spotify Pero nisiquiera responden m...

  • Casual Listener
  • Hola buenas tardes alguien me podria dar apoyoo con Spotify Me Hizo un cargo doble en mi Tarjeta de debito y quiero solucion A Este Problema, que me regresen mi dinero trato de Hacer contacto con sop...
  • Jemi
  • Spotify Legend
  • 35003 Views
  • 26 replies
  • 14 likes
  • Other
  • 35003 Views
  • 26 replies
  • 14 likes