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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • 1286584072
  • Visitor
  • 265841 Views
  • 519 replies
  • 34 likes
  • Account
    Free
  • 265841 Views
  • 519 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13063 Views
  • 6 replies
  • 11 likes
  • Security
  • 13063 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 529859 Views
  • 989 replies
  • 113 likes
  • Account
  • 529859 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128178 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128178 Views
  • 74 replies
  • 12 likes

Solved!! Login Linking Issue with PS4

I've had my Spotify account for months listening on my phone and laptop with no issues. My boyfriend bought a PS4 so I decided to create a Playstation account on it, and apon discovering PS4 has a spotify app downloaded it and linked my spotify accou...

  • Visitor
  • I've had my Spotify account for months listening on my phone and laptop with no issues. My boyfriend bought a PS4 so I decided to create a Playstation account on it, and apon discovering PS4 has a sp...
  • Jose_M
  • Spotify Star
  • 11867 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 11867 Views
  • 3 replies
  • 0 likes

Spotify for Artist

Plan: basic (via facebook)FreeCountry = Canada Device(iPhone 8 +iMac)Operating System(iOS+ MacOS X) My Question or IssueGood morning, I have claimed my Spotify for artist page, but every time I tried to log in through my web browser, it then read "so...

  • Newbie
  • Plan: basic (via facebook) Free Country = Canada   Device (iPhone 8 +iMac) Operating System (iOS+ MacOS X)   My Question or Issue Good morning,    I have claimed my Sp...
  • Nico
  • Community Legend
  • 521 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 521 Views
  • 1 replies
  • 0 likes

Solved!! Does closing my account delete my playlists

Hello,I want to delete my account that I created over facebook years ago and open a new one that has no connection to facebook. My question now is, am I able to find my old playlists if I set them on "public" and then close my account (not just log o...

  • Visitor
  • Hello, I want to delete my account that I created over facebook years ago and open a new one that has no connection to facebook.   My question now is, am I able to find my old playlists if I ...
  • Bittencourt
  • Spotify Star
  • 714 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 714 Views
  • 3 replies
  • 0 likes

Am I hacked? My spotify will only play one song

My spotify suddenly started playing a bad song called obesa, by obsina. No matter what I do the song will just start again suddenly. It says I'm listening to web player chrome. What am I supposed to do??

  • Visitor
  • My spotify suddenly started playing a bad song called obesa, by obsina. No matter what I do the song will just start again suddenly. It says I'm listening to web player chrome. What am I supposed to ...
  • maxiuca
  • Casual Listener
  • 1204 Views
  • 4 replies
  • 2 likes
  • 1204 Views
  • 4 replies
  • 2 likes

Solved!! Crossfading on One Singular Playlist

PlanPremiumCountryUnited StatesDevice(iPhone 8, PC)Operating System(iOS 12.1.4, Windows 10)My Question or IssueI have crossfading on Spotify disabled, yet music on one specific playlist (I Love My '90s Hip-Hop) crossfades on both my phone and my comp...

  • Newbie
  • Plan Premium Country United States Device (iPhone 8, PC) Operating System (iOS 12.1.4, Windows 10) My Question or Issue I have crossfading on Spotify disabled, yet music on one specific play...
  • Brunelicia
  • Community Legend
  • 2745 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 2745 Views
  • 1 replies
  • 0 likes

Locked out of my Premium Account

Hello,I was recently logged out of my iPhone Spotify Premium. I tried logging back in. My password did not work. It has happened before that I forgot it so I got to reset it. A link was sent to my Hotmail address asking me to set up my new password. ...

  • Newbie
  • Hello, I was recently logged out of my iPhone Spotify Premium. I tried logging back in. My password did not work. It has happened before that I forgot it so I got to reset it. A link was sent to my ...
  • Jose_M
  • Spotify Star
  • 15585 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 15585 Views
  • 1 replies
  • 1 likes

Simultaneous playback on multiple devices

Is there a way for me to listen to one playlist and then my wife listen to 1. the same playlist2. another playlistat the same time? One on iphone 8 and the other on samsung galaxy 8. we have a premium account. Doi we need to download one of the playl...

  • Newbie
  • Is there a way for me to listen to one playlist and then my wife listen to    1. the same playlist 2. another playlist at the same time?  One on iphone 8 and the other on samsung g...
  • Loxer
  • Community Legend
  • 2340 Views
  • 1 replies
  • 0 likes
  • Account
  • 2340 Views
  • 1 replies
  • 0 likes

HELP I have been charged twice for one month

PlanPremiumCountryisraelI was charged twice for the Spotify Premium Account. I got charged 1/3/19 and 28/3/19 . I only have one account. I always get charged on the 28th.

  • Newbie
  • Plan Premium Country israel I was charged twice for the Spotify Premium Account. I got charged 1/3/19 and 28/3/19 . I only have one account.  I always get charged on the 28th.
  • Nico
  • Community Legend
  • 283 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
  • 283 Views
  • 1 replies
  • 1 likes

Solved!! Moved countries and I can't link my accounts

PlanPremiumCountryNL Operating System(iOS 10 and Windows 10) My Question or IssueI recently moved from the UK to the Netherlands. I have updated my region and my payment method to pay for Premium (I used to pay through PayPal), but no matter what I d...

  • Newbie
  • Plan Premium Country NL   Operating System (iOS 10 and Windows 10)   My Question or Issue I recently moved from the UK to the Netherlands.  I have updated my region and my pay...
  • Luan
  • Spotify Star
  • 410 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 410 Views
  • 1 replies
  • 0 likes

Username all alpha numeric characters

A while back, I signed up for a family plan. When I went to sign up my daughter, I noticed the username is all alpha numeric characters. A bit of research suggests the username can be automatically generated if using a Facebook account. To my knowled...

  • Casual Listener
  • A while back, I signed up for a family plan.  When I went to sign up my daughter, I noticed the username is all alpha numeric characters.  A bit of research suggests the username can be aut...
  • OneByBoo
  • Roadie
  • 673 Views
  • 1 replies
  • 0 likes
  • Account
  • 673 Views
  • 1 replies
  • 0 likes

My premium for family account

My sisiter has the premium account and I am part of that family account, why am I being logged out and saying I am no longer part of it?

  • Newbie
  • My sisiter has the premium account and I am part of that family account, why am I being logged out and saying I am no longer part of it? 
  • OneByBoo
  • Roadie
  • 398 Views
  • 1 replies
  • 0 likes
  • 398 Views
  • 1 replies
  • 0 likes

Cosmic Zodiac Horoscope Playlists from January

Hi folks! I really liked the Spotify Leo playlist back in January. I wasn't really thinking about it when they released the feature and didn't realize that all the songs would get deleted and replaced at the end of the month. The February playlist is...

  • Casual Listener
  • Hi folks! I really liked the Spotify Leo playlist back in January. I wasn't really thinking about it when they released the feature and didn't realize that all the songs would get deleted and replace...
  • Ahhreeyah
  • Newbie
  • 1020 Views
  • 2 replies
  • 2 likes
  • 1020 Views
  • 2 replies
  • 2 likes

Streamcount

Hi guys, I released a new track on spotify last sunday so my streamcount is still live. I got some playlist promotion so my streams were going well, I had 207 streams yesterday (checked it on the spotify for artist app on IOS). But now the streams ar...

  • Newbie
  • Hi guys, I released a new track on spotify last sunday so my streamcount is still live. I got some playlist promotion so my streams were going well, I had 207 streams yesterday (checked it on the spo...
  • OneByBoo
  • Roadie
  • 598 Views
  • 1 replies
  • 0 likes
  • 598 Views
  • 1 replies
  • 0 likes

List Accounts Premium found on internet

My Question or Issue Dear Spotify,My name is Phong,Recently, I have found a list with many accounts Premium on Spotify.For Example LoginID: Password*removed passwords* This is the list I have found: *removed link* I have tried login these acounts and...

  • Newbie
  •   My Question or Issue Dear Spotify, My name is Phong, Recently, I have found a list with many accounts Premium on Spotify. For Example Login ID: Password *removed passwords* This is ...
  • xoholo
  • Composer
  • 1222 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 1222 Views
  • 1 replies
  • 0 likes

This makes me mad..

My Question is when I just sign up for Spotify I Chose my user name to be Michael Lamberson everything went smooth the went to my account settings the user name is 9l04ryy26q6wm082mwu6fot02 What is this garbage. What can I do about this? Thanks for y...

  • Casual Listener
  • My Question is when I just sign up for Spotify I Chose my user name to be Michael Lamberson everything went smooth the went to my account settings the user name is 9l04ryy26q6wm082mwu6...
  • KatesHere
  • Community Legend
  • 476 Views
  • 3 replies
  • 0 likes
  • Account
  • 476 Views
  • 3 replies
  • 0 likes

Cuenta Premium y actualización

Se actualizó mi aplicación y la de mi familia, ahora a todos nos aparece que nuestras cuentas son FREE y no premium. ¿Qué hago para que nuestras cuentas vuelvan a premium y recuperar nuestros datos?

  • Casual Listener
  • Se actualizó mi aplicación y la de mi familia, ahora a todos nos aparece que nuestras cuentas son FREE y no premium. ¿Qué hago para que nuestras cuentas vuelvan a premium y recuperar nuestros datos? ...
  • Jose_M
  • Spotify Star
  • 730 Views
  • 3 replies
  • 0 likes
  • Premium
  • 730 Views
  • 3 replies
  • 0 likes

Response Time on Account Hack

I replied to the email sent this morning informing me that my email address had been changed, and also filed a form stating that my account had been hacked. However, I have, after 5 hours, yet to have any response. How long does it take for community...

  • Casual Listener
  • I replied to the email sent this morning informing me that my email address had been changed, and also filed a form stating that my account had been hacked. However, I have, after 5 hours, yet to hav...
  • Jose_M
  • Spotify Star
  • 1735 Views
  • 3 replies
  • 1 likes
  • Account
    Login
    Premium
    Security
  • 1735 Views
  • 3 replies
  • 1 likes

Superuser Contribution Fake account

PlanFreeCountryItalyDeviceLenovo ThinkpadOperating SystemWindows 10 My Question or IssueI've never registered a spotify account with this email address. But I keep receiving emails in Portuguese, even if I've deleted this account many times. It looks...

  • Casual Listener
  • Plan Free Country Italy Device Lenovo Thinkpad Operating System Windows 10   My Question or Issue I've never registered a spotify account with this email address. But I keep receiving ...
  • Guido
  • Spotify Legend
  • 774 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 774 Views
  • 3 replies
  • 0 likes

Solved!! Simple way to stop playlist from ever influencing discovery weekly

I have made a playlist of rain noise which I listen to as I sleep. It's just the 10 minute track looped all night. I use Alexa to start the playlist using a "Sleep" command (I use spotify as the Alexa skill is very confining and doesn't work well). I...

  • Regular
  • I have made a playlist of rain noise which I listen to as I sleep. It's just the 10 minute track looped all night. I use Alexa to start the playlist using a "Sleep" command (I use spotify as the Alex...
  • Luan
  • Spotify Star
  • 935 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Unlimited
  • 935 Views
  • 1 replies
  • 0 likes

Songs/Albums That Coming Late

PlanPremiumCountryTurkeyDeviceLG G4cOperating SystemAndroid 6.0 My Question or IssueWhy some songs/albums come late to the Spotify? I search those on another music applications and those exist there. But those come late to the Spotify or sometimes do...

  • Casual Listener
  • Plan Premium Country Turkey Device LG G4c Operating System Android 6.0   My Question or Issue Why some songs/albums come late to the Spotify? I search those on another music applicatio...
  • xoholo
  • Composer
  • 388 Views
  • 1 replies
  • 1 likes
  • Other
  • 388 Views
  • 1 replies
  • 1 likes