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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • itsdanriley
  • Gig Goer
  • 256287 Views
  • 783 replies
  • 81 likes
  • Account
  • 256287 Views
  • 783 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126632 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126632 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 69872 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 69872 Views
  • 63 replies
  • 8 likes

Password Change

My Question or Issue HiI am your premium member. I just realized that my registered e-mail adress in your system was changed and this is not my own e-mail adress at all. Possibly my account was hacked or something else. I don't remember my pasword to...

  • Newbie
  •     My Question or Issue  Hi I am your premium member. I just realized that my registered e-mail adress in your system was changed and this is not my own e-mail adress at all. Poss...
  • Loxer
  • Spotify Star
  • 233 Views
  • 1 replies
  • 0 likes
  • Account
  • 233 Views
  • 1 replies
  • 0 likes

Spotify with facebook, old profile pic (with ex)

I have searched everywhere to find a fix and nothing works for me. I use a family account for spotify which i do not pay for, nor do i want to completely make a new spotify because of my playlists etc. But the dicover weekly image annoys me as its a ...

  • Casual Listener
  • I have searched everywhere to find a fix and nothing works for me. I use a family account for spotify which i do not pay for, nor do i want to completely make a new spotify because of my playlis...
  • Loxer
  • Spotify Star
  • 974 Views
  • 6 replies
  • 0 likes
  • Account
  • 974 Views
  • 6 replies
  • 0 likes

Can i add my friends in my spotify family subscription?

I am planning to get a family subscription but none of my family use Spotify. Can I add my friends instead?

  • Newbie
  • I am planning to get a family subscription but none of my family use Spotify.  Can I add my friends instead? 
  • mariajoseluva
  • Music Fan
  • 18163 Views
  • 4 replies
  • 1 likes
  • Premium
    Subscription
  • 18163 Views
  • 4 replies
  • 1 likes

going from solo to family

PlanPremiumCountry AustraliaDeviceiphone6(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My family recently bought the family plann and i was wondering how i can connect my old spotify to it so i dont lose all of my songs?

  • Newbie
  • Plan Premium Country  Australia Device iphone6 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  My family recently bought the family plann and i was wonder...
  • mariajoseluva
  • Music Fan
  • 1504 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 1504 Views
  • 2 replies
  • 0 likes

I want to change my country from UK to Australia while still in UK.

Hi I hope someone can help me. I want to change my subscription from UK free subscription to my wife's Australian Family subscription, but I can't update my profile country. How do I do this?

  • Newbie
  • Hi I hope someone can help me. I want to change my subscription from UK free subscription to my wife's Australian Family subscription, but I can't update my profile country. How do I do this?
  • mariajoseluva
  • Music Fan
  • 386 Views
  • 2 replies
  • 0 likes
  • 386 Views
  • 2 replies
  • 0 likes

No permite a mi familiar aceptar mi invitacion a premium familiar

PlanFree/PremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue No me permite que un familiar acepte mi invitación a premium familiar a pesar de vivir en el mismo domicilio. Alguien podría ayudarme?

  • Newbie
  • Plan Free/Premium Country   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  No me permite que un familiar acepte mi invitación a premium f...
  • mariajoseluva
  • Music Fan
  • 290 Views
  • 1 replies
  • 0 likes
  • Account
  • 290 Views
  • 1 replies
  • 0 likes

Solved!! Idk if my Account is hacked, Deleted, Or if I’m using wrong info.

PlanPremiumCountry United StatesDevice(iPhone 7+Operating System(iOS 10) My Question or Issue- I have never had premium before and just got a 2 month free trial. I’ve loved it. It’s been awesome for the past 3 days. But I just woke up to go to work t...

  • Visitor
  • Plan Premium Country  United States Device (iPhone 7+ Operating System (iOS 10)   My Question or Issue- I have never had premium before and just got a 2 month free trial. I’ve love...
  • Billy-J
  • Spotify Star
  • 364 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 364 Views
  • 4 replies
  • 0 likes

Analytics - Submit a song from your upcoming release.

Hi, on analytics.spotify under catalog it says: submit a song from your upcoming release. I clicked the learn more link and it says: There, you’ll have the option of selecting one unreleased song for playlist consideration and submitting it to our te...

  • Songwriter
  • Hi, on analytics.spotify under catalog it says: submit a song from your upcoming release. I clicked the learn more link and it says:   There, you’ll have the option of select...
  • Wardco
  • Songwriter
  • 1927 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 1927 Views
  • 4 replies
  • 0 likes

My MacBook Pro shows up TWICE as offline device. How can I get rid of one of them

PlanPremiumCountryUSA Device(Macbook Pro late 2016)Operating SystemOS X 10.13.6 My Question or IssueMy MacBook Pro shows up TWICE as offline device. How can I get rid of this one of them in order to not hit the 3 device limit?

  • Casual Listener
  • Plan Premium Country USA   Device (Macbook Pro late 2016) Operating System OS X 10.13.6   My Question or Issue My MacBook Pro shows up TWICE as offline device. How can I get...
  • Billy-J
  • Spotify Star
  • 652 Views
  • 5 replies
  • 0 likes
  • Account
    Other
  • 652 Views
  • 5 replies
  • 0 likes

Cant activate premium family

HiPlanFree/PremiumCountry GermanyPhone HTC playOperating SystemAndroid My Question or Issue Hi, I can't activate premium even I got the email with an invite to the premium. My wife sent it several times and each time I couldn't activate and start the...

  • Newbie
  • Hi Plan Free/Premium Country  Germany Phone HTC play Operating System Android    My Question or Issue  Hi, I can't activate premium even I got the email with an invite...
  • Billy-J
  • Spotify Star
  • 264 Views
  • 1 replies
  • 1 likes
  • Premium
  • 264 Views
  • 1 replies
  • 1 likes

Problema account. Email disattivata

Ciao a tutti, ho il seguente problema:La mail associata al mio precedente account é stata disattivata dal provider. Di conseguenza, non riesco più ad accedere al mio account spotify perché la mail non è più esistente e quindi mi da errore. Ho provato...

  • Newbie
  • Ciao a tutti, ho il seguente problema: La mail associata al mio precedente account é stata disattivata dal provider. Di conseguenza, non riesco più ad accedere al mio account spotify perché la mail ...
  • musicajet
  • Composer
  • 1334 Views
  • 1 replies
  • 0 likes
  • Account
  • 1334 Views
  • 1 replies
  • 0 likes

Account Hijacked

PlanFreeCountry USADeviceLaptopOperating SystemWindows 10 My Question or Issue Random music keeps queueing up on Spotify, mostly Latin/LatinAmerican in origin.Resetting the password on both Spotify and the attached email several times, logging out al...

  • Casual Listener
  • Plan Free Country  USA Device Laptop Operating System Windows 10   My Question or Issue  Random music keeps queueing up on Spotify, mostly Latin/LatinAmerican in origin. Res...
  • EthanS1
  • Community Legend
  • 339 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Security
  • 339 Views
  • 4 replies
  • 0 likes

How do I find out who the Premium for Family Owner is on my account?

PlanPremium My Question or Issue How do I find out who the Premium for Family Owner is on my account?

  • Newbie
  • Plan Premium     My Question or Issue   How do I find out who the Premium for Family Owner is on my account? 
  • Bittencourt
  • Spotify Star
  • 3629 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 3629 Views
  • 1 replies
  • 0 likes

Pagamento e Add membros

Acabei de pagar o plano Premium anual, quanto tempo leva para liberar? E depois como posso add os familiares? Pagamento via boleto.

  • Casual Listener
  • Acabei de pagar o plano Premium anual, quanto tempo leva para liberar? E depois como posso add os familiares?   Pagamento via boleto.
  • Bittencourt
  • Spotify Star
  • 267 Views
  • 4 replies
  • 0 likes
  • Account
  • 267 Views
  • 4 replies
  • 0 likes

Uploaded songs using Promoter (CD Baby). Can I add more Myself?

I have uploaded songs to a Spotify account through a promoter company (CD Baby). My band has since created more music, and want to add new music to this same account ourselves without paying the promoter company again. Is this possible? If so, how?

  • Newbie
  •     I have uploaded songs to a Spotify account through a promoter company (CD Baby). My band has since created more music, and want to add new music to this same account ourselves without...
  • Maxim
  • Spotify Star
  • 406 Views
  • 1 replies
  • 0 likes
  • Account
  • 406 Views
  • 1 replies
  • 0 likes

Mudança do Plano Premium Anual para o Familiar Mensal.

Assinei o Plano Premium Anual porem dois dias depois fiz um upgrade para o Premium Familiar.Porem tinha acabado de assinar o Plano Premium anual onde paguei 200 reais.Ja que estou assinando o plano mensal familiar que é um upgrade do plano deveria co...

  • Newbie
  • Assinei o Plano Premium Anual porem dois dias depois fiz um upgrade para o Premium Familiar. Porem tinha acabado de assinar o  Plano Premium anual onde paguei 200 reais. Ja que estou...
  • Bittencourt
  • Spotify Star
  • 748 Views
  • 1 replies
  • 0 likes
  • Premium
  • 748 Views
  • 1 replies
  • 0 likes

Superuser Contribution Listening history not available

PlanPremiumCountry PolandDevicePCOperating SystemWindows 7 My Question or Issue Hello, I accidentally disliked one song and i can't find anywhere listening history (Web or android app). I can see multiple solved issues in here but solutions are not w...

  • Newbie
  • Plan Premium Country  Poland Device PC Operating System Windows 7   My Question or Issue  Hello,   I accidentally disliked one song and i can't find anywhere listening...
  • SergioDavid
  • Roadie
  • 263 Views
  • 1 replies
  • 0 likes
  • Account
  • 263 Views
  • 1 replies
  • 0 likes

Alterar do Premium para Familia

Eu paguei o premium mas quero o familia, mas agora não aparece a opção cancelar para mim.Não consigo cancelar e nem trocar. Além disso, paguei usando um e-mail para uma conta nova, mas o pagamento caiu em outra conta vinculada ao Facebook. Como faço ...

  • Casual Listener
  •     Eu paguei o premium mas quero o familia, mas agora não aparece a opção cancelar para mim. Não consigo cancelar e nem trocar. Além disso, paguei usando um e-mail para uma conta nova, ...
  • Bittencourt
  • Spotify Star
  • 2171 Views
  • 1 replies
  • 0 likes
  • Account
  • 2171 Views
  • 1 replies
  • 0 likes

[Account] Country

PlanFreeCountryITALY Hi, I want to change my country (billing issues) from Italy to Norway. Unfortunately, as you can see, Spotify only presents one country in the drop-down list. How can I change my country and activate my premium account again? Tha...

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  • Casual Listener
  •   Plan Free Country ITALY   Hi,   I want to change my country (billing issues) from Italy to Norway. Unfortunately, as you can see, Spotify only presents one country in the dr...
  • _Bellagio_
  • Gig Goer
  • 351 Views
  • 5 replies
  • 0 likes
  • Account
  • 351 Views
  • 5 replies
  • 0 likes

Désabonnement impossible

Bonjour à tous, depuis plusieurs mois je suis abonnée à spotify avec, au départ, un compte paypal raccordé à une carte bancaire de mon ex-compagnon.Je souhaite, en vain!!, annuler l’abonnement ou, au moins, modifier les coordonnées bancaires afin d’e...

  • Casual Listener
  • Bonjour à tous,   depuis plusieurs mois je suis abonnée à spotify avec, au départ, un compte paypal raccordé à une carte bancaire de mon ex-compagnon. Je souhaite, en vain!!, annuler l’abonne...
  • musicajet
  • Composer
  • 1743 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 1743 Views
  • 3 replies
  • 0 likes