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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Vasil
  • Moderator
  • 352858 Views
  • 901 replies
  • 105 likes
  • Account
  • 352858 Views
  • 901 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1152541 Views
  • 119 replies
  • 110 likes
  • Account
  • 1152541 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88394 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88394 Views
  • 68 replies
  • 10 likes

Superuser Contribution Invite Spotify Family not received by invitee

Invited my boyfriend who lives with me to Spotify Family no email was received by him. How can I fix this? I am paying for this service and not getting anything for the money spent! He wants to keep his account so I dont want to use the workaround of...

  • Newbie
  • Invited my boyfriend who lives with me to Spotify Family no email was received by him. How can I fix this? I am paying for this service and not getting anything for the money spent! He wants to keep ...
  • Jemi
  • Spotify Legend
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Superuser Contribution Getting Error 408

Using spotify free.Windows 7.No VPNAustraliaI am using the windows app it recently quit out of spotify and started giving me the "You're country does not match the one set in your profile" error when I tried to log back in.I can log in on the browser...

  • Newbie
  • Using spotify free. Windows 7. No VPN Australia I am using the windows app it recently quit out of spotify and started giving me the "You're country does not match the one set in your p...
  • Jemi
  • Spotify Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 203 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify premium no celular e no computador nao?

Tenho o mesmo e-mail nas duas contas e no cell premium e no computador fica free....Alguem pode me ajudar?

  • Visitor
  • Tenho o mesmo e-mail nas duas contas e no cell premium e no computador fica free.... Alguem pode me ajudar?
  • Jemi
  • Spotify Legend
  • 323 Views
  • 1 replies
  • 0 likes
  • Premium
  • 323 Views
  • 1 replies
  • 0 likes

Superuser Contribution PROBLEMAS PARA **bleep** DE PLANO PREMIUM

Prezados, Meu problema com Spotify e no **bleep**...nao consigo realizar os **bleep** e minha conta ja esta em FREE. Todos os cartoes de Credito que uso nao estao recusando mas no site do spotify sempre da erro inclusive na forma de **bleep** BOLETO....

  • Newbie
  • Prezados,  Meu problema com Spotify e no **bleep**...nao consigo realizar os **bleep** e minha conta ja esta em FREE. Todos os cartoes de Credito que uso nao estao recusando mas no site do spo...
  • Jemi
  • Spotify Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Problem Plan owner of family subscription

We have a family plan but the plan owner has lost access to her playlists and can not retrieve her account. How do we rectify. PlanPremiumCountry UKDeviceIpadOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • We have a family plan but the plan owner has lost access to her playlists and can not retrieve her account. How do we rectify.   Plan Premium Country  UK Device Ipad Operating Syste...
  • user-removed
  • Not applicable
  • 393 Views
  • 8 replies
  • 0 likes
  • Account
  • 393 Views
  • 8 replies
  • 0 likes

Superuser Contribution spotify premium

Ik ben uitgenodigd voor spotify premium, maar krijg geen bevestigingsscherm?

  • Newbie
  • Ik ben uitgenodigd voor spotify premium, maar krijg geen bevestigingsscherm?
  • Jemi
  • Spotify Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook-Account deleted, Student Discount on new account

So I just got rid of my facebook and had to create a new Spotify account.I wanted to use the same E-Mail address so I deleted my Spotify account that was created using my Facebook.Now I want to use my Student Discount, but I can't because it is linke...

  • Newbie
  • So I just got rid of my facebook and had to create a new Spotify account. I wanted to use the same E-Mail address so I deleted my Spotify account that was created using my Facebook. Now I want to u...
  • Jemi
  • Spotify Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Superuser Contribution Subscription

Hi I have looked on my bank statement and i have 9.99 taken out iIhaveI not signed up for Spotify so don't understand why it's been taken out if someone could get back to me that would be brilliant

  • Newbie
  • Hi I have looked on my bank statement and i have 9.99 taken out iIhaveI  not signed up for Spotify so don't understand why it's been taken out if someone could get back to me that would be brill...
  • Jemi
  • Spotify Legend
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Superuser Contribution Email account not recognized

Hi, I have a problem, I was a period without usin spotify (but paying the monthly bill for premium account). Now I tried to use spotify but when I try to login to my account the system says that my email does not have an account associated, I assume ...

  • Newbie
  • Hi,   I have a problem, I was a period without usin spotify (but paying the monthly bill for premium account). Now I tried to use spotify but when I try to login to my account the system says ...
  • Jemi
  • Spotify Legend
  • 2613 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 2613 Views
  • 1 replies
  • 0 likes

Superuser Contribution You can edit your email address, gender, and birthday on your Facebook account page.

It says I can edit my email address, gender, and birthday on my Facebook account page, but I did and that was like 9 days ago and it still hasent changed on the spotify account page?

  • Newbie
  • It says I can edit my email address, gender, and birthday on my Facebook account page, but I did and that was like 9 days ago and it still hasent changed on the spotify account page?
  • Jemi
  • Spotify Legend
  • 684 Views
  • 1 replies
  • 0 likes
  • 684 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can´t manage Podcast

PlanPremiumCountryArgentina Hi community! I've got a podcast with another two Spotify users, but the only one who can manage the show is the one who created it on Spotify. Is there a way the three of us can manage the show, see statistics, etcetera?I...

  • Casual Listener
  • Plan Premium Country Argentina    Hi community! I've got a podcast with another two Spotify users, but the only one who can manage the show is the one who created it on Spotify. Is the...
  • Guido
  • Spotify Legend
  • 765 Views
  • 3 replies
  • 0 likes
  • Other
  • 765 Views
  • 3 replies
  • 0 likes

How to claim profile when using a distribution service

So I’m using this free distribution service called amuse for my music it automatically made me a Spotify I just want to claim it I tried but it said I need i website this profile is really me amuse just made it for me I just want to claim it please h...

CE44BE90-76B9-43FE-ABD2-13C5A663072A.png
  • Casual Listener
  •    So I’m using this free distribution service called amuse for my music it automatically made me a Spotify I just want to claim it I tried but it said I need i website this profile is rea...
  • Jose_M
  • Spotify Star
  • 4426 Views
  • 3 replies
  • 0 likes
  • Account
  • 4426 Views
  • 3 replies
  • 0 likes

They broke my account

They broke my account. I changed my password, all my playlists, my music, have disappeared. Somehow can not be restored? Then I would be making a completely new account and then we should put everything back as it was. It is possible ?

  • Casual Listener
  • They broke my account. I changed my password, all my playlists, my music, have disappeared. Somehow can not be restored? Then I would be making a completely new account and then we should put ev...
  • Jose_M
  • Spotify Star
  • 161 Views
  • 1 replies
  • 0 likes
  • Account
  • 161 Views
  • 1 replies
  • 0 likes

Can't Disconnect an Unknown Device From My Account

Hi Spotify Family-For a few months now, there has been an unknown device connected to my Spotify account called "PS4-228". I do not own a PS4, nor have I ever owned one. I have tried disconnecting every device and re-connecting- no luck; it's still t...

  • Casual Listener
  •   Hi Spotify Family- For a few months now, there has been an unknown device connected to my Spotify account called "PS4-228". I do not own a PS4, nor have I ever owned one. I have tried discon...
  • Jose_M
  • Spotify Star
  • 405 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 405 Views
  • 1 replies
  • 0 likes

Someone else using account?

I have a premium account in the United States, but it is being used by someone else, who I assume is from the Netherlands based on the music they listen to. I've changed my password twice and logged out of all devices 3 times but they keep getting on...

  • Newbie
  •   I have a premium account in the United States, but it is being used by someone else, who I assume is from the Netherlands based on the music they listen to. I've changed my password twice and...
  • Jose_M
  • Spotify Star
  • 231 Views
  • 1 replies
  • 1 likes
  • Account
    Security
  • 231 Views
  • 1 replies
  • 1 likes

Solved!! New release not showing on artist profile

PlanFree/PremiumCountry CanadaDevice(OnePlus 6)Operating System(Android Oreo) My Question or Issue My single "candy" is suppose to release tomorrow. On my Spotify for artists account, it shows that it's out. However, it does not show in the actual ar...

  • Regular
  • Plan Free/Premium Country  Canada Device (OnePlus 6) Operating System (Android Oreo)   My Question or Issue  My single "candy" is suppose to release tomorrow. On my Spotify f...
  • Maxim
  • Spotify Star
  • 5453 Views
  • 3 replies
  • 0 likes
  • Account
  • 5453 Views
  • 3 replies
  • 0 likes

Mail Your Subscription is on hold

PlanPremiumCountry NetherlandsDevice(iPhone XS)Operating System(iOS 10) My Question or Issue I received a mail (see image) which I don't trust and understand.

  • Newbie
  • Plan Premium Country  Netherlands Device (iPhone XS) Operating System (iOS 10)   My Question or Issue  I received a mail (see image) which I don't trust and understand.
  • Billy-J
  • Spotify Star
  • 196 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 196 Views
  • 1 replies
  • 0 likes

Superuser Contribution My music on my account pauses when girlfriend plays music from her own account. Both premium.

PlanPremiumCountry SwedenDeviceAll devices My Question or Issue Hello.For some reason my music pauses when my girlfriend listens to music from hers account. This started just now. Both of us has our own account and both have premium. We have not done...

  • Casual Listener
  •     Plan Premium Country  Sweden Device All devices     My Question or Issue   Hello. For some reason my music pauses when my girlfriend listens to music fr...
  • Melody
  • Community Manager
  • 452 Views
  • 7 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 452 Views
  • 7 replies
  • 0 likes

Superuser Contribution Personally made playlists.

Plan. Premium. Country. Device. (ipod , Samsung Galaxy, Windows 10 Laptop)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue. I am a premium monthly playing member. Unwanted songs keep playing on my personally made playlists...

  • Music Fan
  • Plan. Premium. Country.  Device. (ipod , Samsung Galaxy, Windows 10 Laptop) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue.  ...
  • blackspark00
  • Music Fan
  • 504 Views
  • 6 replies
  • 0 likes
  • Other
    Premium
  • 504 Views
  • 6 replies
  • 0 likes

Solved!! Release Radar Disappeared

PlanPremiumCountry South AfricsDevicePixel 3 XL, but now all devicesOperating SystemAndroid 9 Pie, but noe Web Player etc. My Question or Issue I got a new phone yersterday, a Puixel 3 XL. I installed Spotify, and wanted to check out my new Release R...

  • Casual Listener
  • Plan Premium Country  South Africs Device Pixel 3 XL, but now all devices Operating System Android 9 Pie, but noe Web Player etc.   My Question or Issue  I got a new phone ye...
  • Cyberchaos
  • Casual Listener
  • 8004 Views
  • 12 replies
  • 8 likes
  • Premium
  • 8004 Views
  • 12 replies
  • 8 likes