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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

75974 Views

28 replies

0 likes

  • 75974 Views
  • 28 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

93426 Views

9 replies

2 likes

Account
Login
  • 93426 Views
  • 9 replies
  • 2 likes

My moring jacket - deleted album??

So apparently, one of my favorite albums by My Morning Jacket, 'Z', is not on Spotify anymore? What's up with deleted albums and songs??

Newbie

So apparently, one of my favorite albums by My Morning Jacket, 'Z', is not on Spotify anymore? What's up with deleted albums and songs??

OneByBoo

Roadie

533 Views

1 replies

1 likes

  • 533 Views
  • 1 replies
  • 1 likes

Shuffle should only play each song once

Can we have a way to prevent the same track being played more than once when a playlist is set on shuffle, please?

Newbie

Can we have a way to prevent the same track being played more than once when a playlist is set on shuffle, please?

OneByBoo

Roadie

732 Views

1 replies

0 likes

  • 732 Views
  • 1 replies
  • 0 likes

Library deleted and a strange new content in recently played.

My Spotified library just got almost entirely deleted and some new songs, that definitely wasn't played by me, appear now in recently played, artist list and albums. I changed the password to make sure my account wasn't used by someone else but I'm w...

Newbie

My Spotified library just got almost entirely deleted and some new songs, that definitely wasn't played by me, appear now in recently played, artist list and albums.   I changed the password t...

OneByBoo

Roadie

502 Views

1 replies

0 likes

Account
Security
  • 502 Views
  • 1 replies
  • 0 likes

Spotify Duo - unable to reset password

PlanSpotify DuoCountryIrelandDeviceDesktop PCOperating SystemWindows 10 My Question or IssueMy wife recently subscribed to Spotify Duo and sent me a link to activate the second account. I did this and logged in on my phone without issue.I have tried ...

Newbie

Plan Spotify Duo Country Ireland Device Desktop PC Operating System Windows 10   My Question or Issue My wife recently subscribed to Spotify Duo and sent me a link to activate the seco...

OneByBoo

Roadie

3150 Views

1 replies

0 likes

Account
Login
Premium
  • 3150 Views
  • 1 replies
  • 0 likes

Connected with facebook, but not showing facebook nickname

Hello. So basically i connected my FB account with spotify, that was a long time ago tho, and i don't really remember when i did it, but my FB name is different, but here on spotify im showing as an "stiffidy", but i want to show it my real name and ...

Casual Listener

Hello. So basically i connected my FB account with spotify, that was a long time ago tho, and i don't really remember when i did it, but my FB name is different, but here on spotify im showing as an ...

OneByBoo

Roadie

609 Views

3 replies

0 likes

Account
Other
  • 609 Views
  • 3 replies
  • 0 likes

Subscription in Spain with UK mobile

My Question or IssueHi, I am anout to take out a family sub in Spain where I live. I just wanted to check that it won't be an issue that I still use a UK sim in my phone, as do my kids

Newbie

  My Question or Issue Hi, I am anout to take out a family sub in Spain where I live. I just wanted to check that it won't be an issue that I still use a UK sim in my phone, as do my kids

mosohodPeti

Composer

362 Views

1 replies

0 likes

Premium
Subscription
  • 362 Views
  • 1 replies
  • 0 likes

Solved!! Tumor removal without replacing the whole body

Hello, people of Spotify! I made my Spotify account using Facebook and I would like to delete my Facebook account but continue using my Spotify account.Making a new premium account and going through the hassle of setting one up as a replacement is un...

Casual Listener

Hello, people of Spotify!   I made my Spotify account using Facebook and I would like to delete my Facebook account but continue using my Spotify account. Making a new premium account and goi...

Nico

Community Legend

940 Views

3 replies

0 likes

Account
Login
  • 940 Views
  • 3 replies
  • 0 likes

Solved!! I think my Spotify Community Account, and my Actual Spotify are running as 2 separate entities.

DeviceDesktop Windows 10 Operating SystemI also use a Android Samsung S7 edge but not for this? My Question or IssueI think my Spotify Community Account, and my Actual Spotify are running as 2 totally separate entities. Some simple Community Function...

Regular

Device Desktop Windows 10  Operating System I also use a Android Samsung S7 edge but not for this?   My Question or Issue I think my Spotify Community Account, and my Actual Spotify a...

Billy-J

Spotify Star

1429 Views

3 replies

0 likes

Account
  • 1429 Views
  • 3 replies
  • 0 likes

Como indexar playlist alfabeticamente

PlanPremiumCountry México DeviceSamsung Galaxy 10Operating SystemiOS 10 y Windows 10 My Question Como poder indexar los playlist de forma alfabetica, a-z ya que se ponen de forma aleatoria y me cuesta trabajo encontrar un playlist cuando busco

Newbie

Plan Premium Country México   Device Samsung Galaxy 10 Operating System iOS 10 y Windows 10   My Question  Como poder indexar los playlist de forma alfabetica, a-z ya que se ...

Brunelicia

Community Legend

472 Views

1 replies

0 likes

Account
  • 472 Views
  • 1 replies
  • 0 likes

Skipping songs

PlanPremiumCountryCzech RepublicDeviceSmartphone/desktop/chrome playerOperating SystemAndroid/Windows 10 My Question or IssueHello, I have read many topics here discussing this problem but haven't found a successful solution yet. My problem is that y...

Newbie

Plan Premium Country Czech Republic Device Smartphone/desktop/chrome player Operating System Android/Windows 10   My Question or Issue Hello, I have read many topics here discussing th...

Nico

Community Legend

751 Views

1 replies

0 likes

Account
Premium
  • 751 Views
  • 1 replies
  • 0 likes

Spotify Account name

Hello! My Spotify name was my IRL name. Now its only random numbers and letters. How I change it back to my name?

Newbie

Hello! My Spotify name was my IRL name. Now its only random numbers and letters. How I change it back to my name?

Nico

Community Legend

747 Views

1 replies

0 likes

Account
  • 747 Views
  • 1 replies
  • 0 likes

Solved!! My song is mapped to another artist need help creating artist profile

PlanFree/PremiumCountry: India My Question or Issue: I have one of my song 'Mystic Jounetsu' featured on Spotify. My Artist Name is Ibex However on clicking artist name I am taken to a different artist with the same name Ibex. How can I create my uni...

Newbie

Plan Free/Premium Country: India     My Question or Issue: I have one of my song 'Mystic Jounetsu' featured on Spotify. My Artist Name is Ibex However on clicking artist name I am take...

Maxim

Spotify Star

859 Views

1 replies

0 likes

Account
Free
  • 859 Views
  • 1 replies
  • 0 likes

Solved!! Can't sign in to account after deleting facebook

PlanPremiumCountry Netherlands My Question or Issue Good evening,I have looked trough the FAQ but there wasn't an answer to my special case. Here I go: I have created a spotify account trough Facebook around 2012, it used my facebook login credential...

Visitor

  Plan Premium Country  Netherlands     My Question or Issue   Good evening, I have looked trough the FAQ but there wasn't an answer to my special case.   He...

Jose_M

Spotify Star

1708 Views

7 replies

0 likes

Account
Login
Premium
  • 1708 Views
  • 7 replies
  • 0 likes

Superuser Contribution Shuffle

Are you going to fix shuffle or what?

Casual Listener

Are you going to fix shuffle or what?

Katerina

Spotify Legend

743 Views

3 replies

0 likes

  • 743 Views
  • 3 replies
  • 0 likes

Someone using my account for fake plays?

I noticed someone was using my account on web player yesterday. My music kept skipping to the next song, and I kept being prompted to "keep listening on webplayer or switch to this iPhone". I went to my account settings and signed out of all devices,...

Casual Listener

I noticed someone was using my account on web player yesterday. My music kept skipping to the next song, and I kept being prompted to "keep listening on webplayer or switch to this iPhone". I went to...

d-o3zelp1c_4

Newbie

2329 Views

5 replies

3 likes

Account
Security
  • 2329 Views
  • 5 replies
  • 3 likes

Superuser Contribution Mi hanno scalato i soldi dalla postepay 2 volte senza rinnovo

Io e mio fratello abbiamo un abbonamento standard a spotify pemium da 10 euro al mese, una volta caricata la carta di 30 euro ci sono stati 3 prelievi da parte di Spotify per un totale di 30 euro ma solo l'account di mio fratello si è rinnovato.Non h...

Visitor

Io e mio fratello abbiamo un abbonamento standard a spotify pemium da 10 euro al mese, una volta caricata la carta di 30 euro ci sono stati 3 prelievi da parte di Spotify per un totale di 30 euro ma ...

Jemi

Spotify Legend

950 Views

1 replies

0 likes

Account
Premium
  • 950 Views
  • 1 replies
  • 0 likes

Superuser Contribution Where'd this punk in my Artists list come from?

When I go to my "Artists" list, there's a punk I've never heard of named "Dynoro" sucking his thumb at me (litterally). It offers to let me follow this **bleep**, so the system knows I never did and shows it to me anyway? Is Spotify playing Google an...

Casual Listener

When I go to my "Artists" list, there's a punk I've never heard of named "Dynoro" sucking his thumb at me (litterally). It offers to let me follow this **bleep**, so the system knows I never did and ...

Jemi

Spotify Legend

620 Views

1 replies

0 likes

  • 620 Views
  • 1 replies
  • 0 likes

strange samsung s4 connection while listening

Hello, A satisfied user since many years, i just noticed a "samsung s4" connecting twice while i was listening to music (win 10) laptop. It disconnected immediately I have only my phone devices in the "offline", and no samsung... None of my lists, fa...

Newbie

Hello,    A satisfied user since many years, i just noticed a "samsung s4" connecting twice while i was listening to music (win 10) laptop. It disconnected immediately   I have onl...

viktorskiski

Regular

453 Views

1 replies

0 likes

Account
Security
  • 453 Views
  • 1 replies
  • 0 likes

Spotify charges twice/month, every month. Help Articles do not help

Hello! I know this has been posted by others, as well, but the recommended troubleshooting is not helpful. So here it goes... I have been charged on 04/03/19 and again on 28/03/19. I thought that this might have been this way because I delayed a paym...

Newbie

Hello! I know this has been posted by others, as well, but the recommended troubleshooting is not helpful. So here it goes...   I have been charged on 04/03/19 and again on 28/03/19. I thought...

OneByBoo

Roadie

402 Views

1 replies

0 likes

Account
Premium
Subscription
  • 402 Views
  • 1 replies
  • 0 likes

Captcha **bleep**

I'm just trying to register a new account for my daughter. When I fill in the registration form I have to complete a recaptcha. Problem is that after I've completed it and I click the green button I get the captcha all over again. Tried disabling adb...

Newbie

I'm just trying to register a new account for my daughter. When I fill in the registration form I have to complete a recaptcha. Problem is that after I've completed it and I click the green button I ...

OneByBoo

Roadie

648 Views

1 replies

0 likes

Account
  • 648 Views
  • 1 replies
  • 0 likes