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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • saarth
  • Newbie
  • 263087 Views
  • 790 replies
  • 81 likes
  • Account
  • 263087 Views
  • 790 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1129062 Views
  • 118 replies
  • 106 likes
  • Account
  • 1129062 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 71970 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 71970 Views
  • 63 replies
  • 8 likes

banned from facebook last year

PlanPremiumCountry usa My Question or Issue i was banned form facebook last year and didnt realize i have been being charged 9.99$ a month due to this and i cant sign into my other account because im banned from facebook so i cant even cancel my old ...

  • Newbie
  •   Plan Premium Country     usa  My Question or Issue  i was banned form facebook last year and didnt realize i have been being charged 9.99$ a month due to this and i...
  • Jollof
  • Composer
  • 135 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 135 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook Account Name Remains After Removal

PlanFreeCountry Device Operating SystemWindows 10 My Question or Issue I was trying to disconnect my facebook account from my Spotify account. However, after going into facebook and disconnecting the spotify app I have found that my facebook username...

  • Regular
  •   Plan Free Country   Device   Operating System Windows 10   My Question or Issue  I was trying to disconnect my facebook account from my Spotify account. However,...
  • Alfredo
  • Roadie
  • 305 Views
  • 3 replies
  • 0 likes
  • Account
  • 305 Views
  • 3 replies
  • 0 likes

Superuser Contribution El buscador no encuentra mi usuario. Que puedo hacer?

Tengo una cuenta free en la que el nombre de usuario es "mi nombre" y al no estar vinculada la cuenta con Facebook quien quería encontrarme al hacer un buscar con ese nombre me encontraba.Hace unos días se me cambio el nombre de usuario por otro de n...

  • Regular
  • Tengo una cuenta free en la que el nombre de usuario es "mi nombre" y al no estar vinculada la cuenta con Facebook quien quería encontrarme al hacer un buscar con ese nombre me encontraba. ...
  • Alfredo
  • Roadie
  • 2736 Views
  • 4 replies
  • 0 likes
  • Account
  • 2736 Views
  • 4 replies
  • 0 likes

E-mail universitário

Olá, estudo na universidade federal, mas ela não nos oferece e-mial individual, como eu faço pra ter o desconto pra universitarios sem ter o e-mail?

  • Newbie
  • Olá, estudo na universidade federal, mas ela não nos oferece e-mial individual, como eu faço pra ter o desconto pra universitarios sem ter o e-mail? 
  • Bittencourt
  • Spotify Star
  • 227 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 227 Views
  • 1 replies
  • 0 likes

Solved!! Cannot login to onkyo receiver (HT-R758)

Hello,i own sound system Onkyo HT-S6505 with receiver HT-R758 and i cannot log in into spotify application (log in error). I have read that Spotify integration will be removed for certain types of Onkyo speakers but mine are not in the list. Is it ju...

  • Casual Listener
  •   Hello, i own sound system Onkyo  HT-S6505 with receiver HT-R758 and i cannot log in into spotify application (log in error). I have read that Spotify integration will be ...
  • osornios
  • Spotify Star
  • 1006 Views
  • 3 replies
  • 0 likes
  • Login
  • 1006 Views
  • 3 replies
  • 0 likes

Birth date on Spotify is wrong but it is correct in Facebook

I created my Spotify account with my Facebook account but I still have this problem.

  • Regular
  • I created my Spotify account with my Facebook account but I still have this problem.
  • Billy-J
  • Spotify Star
  • 596 Views
  • 3 replies
  • 0 likes
  • Account
  • 596 Views
  • 3 replies
  • 0 likes

Solved!! I have 2 spotify accounts and one of them has premium.

Is there a way to transfer the premium account to the one that doesn't have premium?

  • Casual Listener
  • Is there a way to transfer the premium account to the one that doesn't have premium?
  • Billy-J
  • Spotify Star
  • 275 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 275 Views
  • 1 replies
  • 0 likes

Actividad de amigos

My Question or IssueHola, desde hace un tiempo no me funciona en la version desktop la "actividad de amigos", así que hice los siguientes pasos:1. Desinstale la version desktop2. Instalé de nuevo la aplicación desktop (esto no solucionó el problema)3...

  • Newbie
  •  My Question or Issue Hola, desde hace un tiempo no me funciona en la version desktop la "actividad de amigos", así que hice los siguientes pasos: 1. Desinstale la version desktop 2. Instalé ...
  • musicajet
  • Composer
  • 232 Views
  • 1 replies
  • 0 likes
  • Other
  • 232 Views
  • 1 replies
  • 0 likes

Can't create account because my email is already in use.

Spotify says to create a new account if you want to change your username, but if you want to continue using your original email, it won't let you recreate your account as it says that email is already in use. How can I get around this? Thanks!

  • Casual Listener
  • Spotify says to create a new account if you want to change your username, but if you want to continue using your original email, it won't let you recreate your account as it says that email is alread...
  • Loxer
  • Spotify Star
  • 9315 Views
  • 5 replies
  • 0 likes
  • Account
  • 9315 Views
  • 5 replies
  • 0 likes

Superuser Contribution Data Transfer Project

Will Spotify be joining Microsoft, Google et al in the participation of the Date Transfer Project (https://datatransferproject.dev) this would be a chance to join the user and developer community and support a standard from the get go, be a leader an...

  • Newbie
  • Will Spotify be joining Microsoft, Google et al in the participation of the Date Transfer Project (https://datatransferproject.dev) this would be a chance to join the user and developer community and...
  • Jack
  • Roadie
  • 409 Views
  • 1 replies
  • 0 likes
  • Account
  • 409 Views
  • 1 replies
  • 0 likes

I have premium and lately when I wanna search something it says that I'm offline when I'm not

PlanPremiumCountry HoustonDeviceGalaxy Note 8Operating SystemAndroid My Question or IssueI have premium and lately when I wanna search something it says that I'm offline when I'm not, even when I'm on wifi and that does not make sense, I feel like I'...

  • Casual Listener
  • Plan Premium Country  Houston Device Galaxy Note 8 Operating System Android   My Question or Issue I have premium and lately when I wanna search something it says that I'm offline...
  • Noah
  • Spotify Star
  • 299 Views
  • 3 replies
  • 0 likes
  • Premium
  • 299 Views
  • 3 replies
  • 0 likes

Option to Select Korean as App Language

PlanPremiumCountry South KoreaDevice(iPhone 7 Plus & ASUS Vivobook S15 )Operating System(iOS 11 & Windows 10) My Question or Issue Good day Spotify, Please include Korean language in the options for the mobile app and the desktop app. I think this wi...

  • Newbie
  • Plan Premium Country  South Korea Device (iPhone 7 Plus & ASUS Vivobook S15 ) Operating System (iOS 11 & Windows 10)   My Question or Issue  Good day Spotify,  ...
  • Loxer
  • Spotify Star
  • 2197 Views
  • 1 replies
  • 7 likes
  • Account
    Other
    Premium
  • 2197 Views
  • 1 replies
  • 7 likes

Streams count doesnt update for 4 days already

Spotify streams count doesnt update. 4 days already Please fix it asap. Greets PlanPremium / ARTIST MANAGER CountryGermany Device(Samsung Galaxy S7)Operating System(Android) My Question or Issue

  • Casual Listener
  • Spotify streams count doesnt update. 4 days already   Please fix it asap.   Greets     Plan Premium / ARTIST MANAGER  Country Germany  Device (Samsung Galaxy...
  • Maxim
  • Spotify Star
  • 259 Views
  • 3 replies
  • 1 likes
  • Account
    Other
    Premium
  • 259 Views
  • 3 replies
  • 1 likes

Issue to get access to Spotify Analytics

PlanPremiumCountryGermany DeviceMac Pro 2013Operating SystemMacOS 10.12.6Safari, Chrome My Question or IssueI would like to get access to Spotify Analytics for my label.When I try to login to Spotify Analytics at https://analytics.spotify.com, I get ...

  • Casual Listener
  • Plan Premium Country Germany  Device Mac Pro 2013 Operating System MacOS 10.12.6 Safari, Chrome   My Question or Issue I would like to get access to Spotify Analytics for my lab...
  • deevoe
  • Casual Listener
  • 332 Views
  • 2 replies
  • 0 likes
  • Account
  • 332 Views
  • 2 replies
  • 0 likes

Change country

I moved from germany to the USA. If I try to change my country, it shows me the message that my email address is alreday used. That actually right because I'm using it. It's my email address. So I can't change my country and can't log in.

  • Newbie
  • I moved from germany to the USA. If I try to change my country, it shows me the message that my email address is alreday used. That actually right because I'm using it. It's my email address. So I ca...
  • hoffmanjoshua
  • Regular
  • 221 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 221 Views
  • 1 replies
  • 0 likes

Someone else's device is playing my music

PlanPremiumCountry USADeviceMacBook Pro 2017 My Question or IssueHi,Starting last week, it appears someone else has been playing music through my spotify account. I'll see my music stop and the Spotify player will say my music is playing on someone's...

  • Casual Listener
  • Plan Premium Country  USA Device MacBook Pro 2017   My Question or Issue Hi, Starting last week, it appears someone else has been playing music through my spotify account. I'll see...
  • clairejelagin
  • Casual Listener
  • 4107 Views
  • 4 replies
  • 0 likes
  • Account
    Security
  • 4107 Views
  • 4 replies
  • 0 likes

Vou mudar de país, devo cancelar minha conta no Brasil e criar uma nova no outro pais?

Boa noite! No mês que vem vou me mudar do Brasil para as Filipinas. Vou ficar por lá uns dois-três anos. Gostaria de saber se preciso cancelar minha conta aqui e criar uma nova conta lá.Hoje a cobrança é feita no meu cartão de crédito, o qual será ma...

  • Newbie
  •   Boa noite!   No mês que vem vou me mudar do Brasil para as Filipinas. Vou ficar por lá uns dois-três anos. Gostaria de saber se preciso cancelar minha conta aqui e criar uma nova conta...
  • Billy-J
  • Spotify Star
  • 349 Views
  • 1 replies
  • 0 likes
  • Account
  • 349 Views
  • 1 replies
  • 0 likes

Nonexistent Username

Does anyone else find it quite frustrating that we are unable to choose our own usernames? I have no desire to link my account to my Facebook, seeing as how I would prefer for my full name NOT to show up as my display name. It makes it rather difficu...

  • Newbie
  •   Does anyone else find it quite frustrating that we are unable to choose our own usernames? I have no desire to link my account to my Facebook, seeing as how I would prefer for my full name NO...
  • Noah
  • Spotify Star
  • 206 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 206 Views
  • 1 replies
  • 0 likes

PS4 linking account issue

Hello spotify community, Recently I've had an issue when trying to login from my PS4 to the spotify account. I've been using spotify on PS4 since 4 months ago, I've already linked my spotify account with the account on PlayStation Network since day o...

  • Regular
  • Hello spotify community,   Recently I've had an issue when trying to login from my PS4 to the spotify account. I've been using spotify on PS4 since 4 months ago, I've already linked my spotify...
  • adddeey
  • Regular
  • 4122 Views
  • 5 replies
  • 0 likes
  • Account
  • 4122 Views
  • 5 replies
  • 0 likes

Not able to update payment method

PlanPremiumCountryUSA My Question or IssueI am trying to updte my payment method and get this screen each time I try (tried paypal and 3 different credit cards):I am about to loose my premiom accont and do not know what to do.Any advise?

Payment.PNG
  • Newbie
  • Plan Premium Country USA   My Question or Issue I am trying to updte my payment method and get this screen each time I try (tried paypal and 3 different credit cards): I am abou...
  • Billy-J
  • Spotify Star
  • 203 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 203 Views
  • 1 replies
  • 0 likes