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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alberez57
  • Visitor
  • 172010 Views
  • 695 replies
  • 57 likes
  • Account
  • 172010 Views
  • 695 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1090556 Views
  • 118 replies
  • 104 likes
  • Account
  • 1090556 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 51974 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51974 Views
  • 58 replies
  • 8 likes

Superuser Contribution Birthday is incorrect on Spotify. Correct on Facebook.

Created my Spotify account using Facebook. My birthday on Facebook is correct (and always has been, I've never edited it), but my birthday on Spotify is completely incorrect (day, month, year, all wrong). I can't edit it either. How can I fix this? A...

  • Newbie
  • Created my Spotify account using Facebook. My birthday on Facebook is correct (and always has been, I've never edited it), but my birthday on Spotify is completely incorrect (day, month, year, all wr...
  • Alfredo
  • Roadie
  • 463 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 463 Views
  • 1 replies
  • 0 likes

You can use spotify abroad for 14 days

PlanFreeCountryI live in germany but my account is from the netherlandsDevicePS4 My Question or Issue It says "can only use spotify abroad for 14 days". I searched the iternaet for a solution and i found one. I have toi change my country to Germany i...

  • Newbie
  • Plan Free Country I live in germany but my account is from the netherlands Device PS4  My Question or Issue  It says "can only use spotify abroad for 14 days". I searched the iternae...
  • Islick
  • Newbie
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes

Account Hacked

PlanPremiumCountry NorwayDeviceSamsung GalaxyOperating SystemAndroid, Windows 10 My Question or Issue Account hacked. Foreign user using my spotify, can still log in via facebook. Password and Email has been changed and are not mine. this is theft an...

  • Newbie
  • Plan Premium Country  Norway Device Samsung Galaxy Operating System Android, Windows 10   My Question or Issue  Account hacked. Foreign user using my spotify, can still log i...
  • user-adi
  • Casual Listener
  • 494 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 494 Views
  • 2 replies
  • 0 likes

Spotify not detecting my current country

PlanPremiumCountryMalaysia My Question or Issue Im trying to change the country on my account to Malaysia as I recently moved back, but Spotify is not detecting my current location. What should I do?

  • Visitor
  • Plan Premium Country Malaysia     My Question or Issue   Im trying to change the country on my account to Malaysia as I recently moved back, but Spotify is not detecting my...
  • user-removed
  • Not applicable
  • 319 Views
  • 1 replies
  • 0 likes
  • 319 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot add an existing account to Famliy Plan

I started a family and my daugthers account cannot be added. I tried with different browsers but no success. Message is always the same, and no hint to identify the problem. Has someone already solved this problem? The other 3 members are using the a...

  • Casual Listener
  • I started a family and my daugthers account cannot be added. I tried with different browsers but no success. Message is always the same, and no hint to identify the problem. Has someone already solve...
  • Alfredo
  • Roadie
  • 427 Views
  • 5 replies
  • 0 likes
  • Account
    Subscription
  • 427 Views
  • 5 replies
  • 0 likes

Can't unlink my facebook account

PlanPremiumCountryBrazil A few days ago i had to delete an old spotify account, and create another with the same e-mail now i cant link my new Spotify with my facebook cause it says that another account is already linked, but i cant unlink it because...

  • Newbie
  • Plan Premium Country Brazil   A few days ago i had to delete an old spotify account, and create another with the same e-mail now i cant link my new Spotify with my facebook cause it says th...
  • 8oz_x-vhslqvo
  • Newbie
  • 318 Views
  • 1 replies
  • 3 likes
  • Account
    Other
    Premium
  • 318 Views
  • 1 replies
  • 3 likes

Premium account being used by unknown device

PlanPremiumCountry Puerto Rico My Question or IssueFor some time now my Premium account has been showing unkown devices that are using my account. At first I thought it was someone at work since we are all using the same wifi, but that is not the cas...

  • Newbie
  • Plan Premium Country  Puerto Rico   My Question or Issue For some time now my Premium account has been showing unkown devices that are using my account. At first I thought it was some...
  • Maxim
  • Spotify Star
  • 248 Views
  • 1 replies
  • 0 likes
  • Account
  • 248 Views
  • 1 replies
  • 0 likes

10,000 song limit .... again

I am fully aware this topic has been talked about before. However the official response from spotify has been that the 10,000 playlist song limit only affects 1% of users therefore is not worth increasing. There are so many people talking about this,...

  • Regular
  • I am fully aware this topic has been talked about before. However the official response from spotify has been that the 10,000 playlist song limit only affects 1% of users therefore is not worth incre...
  • Maxim
  • Spotify Star
  • 404 Views
  • 1 replies
  • 2 likes
  • Premium
  • 404 Views
  • 1 replies
  • 2 likes

I can't login in my cell phone

Hey. I can't do login in my cell phone, but i can normally in my notebook and my playstation 3. Somebody help me, please? Thanks PlanFreeCountry BrazilDeviceLGOperating SystemAndroid

  • Casual Listener
  • Hey. I can't do login in my cell phone, but i can normally in my notebook and my playstation 3. Somebody help me, please? Thanks   Plan Free Country  Brazil Device LG Operating Syst...
  • Luke
  • Spotify Star
  • 267 Views
  • 1 replies
  • 0 likes
  • Login
  • 267 Views
  • 1 replies
  • 0 likes

How can I change my profile name (my surname has changed due to divorce)

PremiumBrasil My Question or Issue My profile name has currently 3 surnames. I had the last one legally removed in the divorce, and I would like my profile to have my update name.

  • Newbie
  • Premium Brasil   My Question or Issue  My profile name has currently 3 surnames. I had the last one legally removed in the divorce, and I would like my profile to have my update name.
  • Luke
  • Spotify Star
  • 253 Views
  • 1 replies
  • 0 likes
  • Account
  • 253 Views
  • 1 replies
  • 0 likes

All my music library is gone

PlanFreeCountry DeviceSamsung Galaxy 7Sony Xperia XA1 UltraMicrosoft Surface 3 Operating SystemAndroid Nougat, Windows 10 My Question or Issue All my music playlist dissapeared

  • Newbie
  • Plan Free Country   Device Samsung Galaxy 7 Sony Xperia XA1 Ultra Microsoft Surface 3   Operating System Android Nougat, Windows 10   My Question or Issue  All my mus...
  • jsannn
  • Community Legend
  • 217 Views
  • 1 replies
  • 0 likes
  • Account
  • 217 Views
  • 1 replies
  • 0 likes

can't change email address

Hello, I'd like to change my email address (i'm not using it anymore) but when i try to edit my profil, I have no access. I can't click or write to modify the email address or even the date of birth and **bleep**. Technically not possible. Anybody to...

  • Newbie
  • Hello,   I'd like to change my email address (i'm not using it anymore) but when i try to edit my profil, I have no access. I can't click or write to modify the email address or even the date ...
  • iamandyhill
  • Community Legend
  • 210 Views
  • 1 replies
  • 0 likes
  • Account
  • 210 Views
  • 1 replies
  • 0 likes

Un paso atrás: no poder ver los seguidores

Hola, hoy mismo he actualizado y me encuentro con que en las listas ahora sólo puedes ver el número de suscriptores -bueno, ahora seguidores- pero no su identidad...solo aparecen tres o así... Esto es así o hay alguna forma de ver quiénes están suscr...

  • Visitor
  • Hola, hoy mismo he actualizado y me encuentro con que en las listas ahora sólo puedes ver el número de suscriptores -bueno, ahora seguidores- pero no su identidad...solo aparecen tres o así... &nbsp...
  • bfsh_lz9s-eai
  • Newbie
  • 105367 Views
  • 33 replies
  • 95 likes
  • 105367 Views
  • 33 replies
  • 95 likes

Account has been Hacked and Hijacked! Help!

PlanPremiumCountry USADeviceIphone 7Operating SystemiOS 10 My Question or IssueRandom playlists and albums are being downloaded to my Spotify. My playlists are being deleted. I pressed the "log out everywhere" button and attempted to change my passwo...

  • Casual Listener
  •   Plan Premium Country  USA Device Iphone 7 Operating System iOS 10   My Question or Issue Random playlists and albums are being downloaded to my Spotify. My playlists are ...
  • Maxim
  • Spotify Star
  • 463 Views
  • 3 replies
  • 0 likes
  • Account
  • 463 Views
  • 3 replies
  • 0 likes

Superuser Contribution All Liked Songs Lost

PlanFreeCountry South AfricaDeviceHuawei P8 Lite, Windows 10 PCOperating SystemAndroid Nougat, Windows 10 My Question or Issue All of my liked music has disappeared and I'm having to find all of the songs again and re-create the playlists.Additionall...

  • Regular
  • Plan Free Country  South Africa Device Huawei P8 Lite, Windows 10 PC Operating System Android Nougat, Windows 10   My Question or Issue  All of my liked music has disappeared...
  • Alfredo
  • Roadie
  • 730 Views
  • 3 replies
  • 0 likes
  • 730 Views
  • 3 replies
  • 0 likes

Can't get to page to cancel subscription

I am attempting to cancel my premium sunscription. I looked on the help page to find instuctions on how to do it and found this: How to cancel your subscription Canceling your subscription reverts your account to the Free level: Note: If you subscrib...

  • Newbie
  • I am attempting to cancel my premium sunscription. I looked on the help page to find instuctions on how to do it and found this:   How to cancel your subscription   Canc...
  • gvi36-9y_k01i
  • Newbie
  • 13803 Views
  • 7 replies
  • 0 likes
  • 13803 Views
  • 7 replies
  • 0 likes

Authorize account for my son

PlanFreeCountry Italy DeviceiPhone 5sOperating SystemiOS 10 My Question or Issue My son is 13. How can I authorize his account? He downloads the app, but he can’t use it till I signe my ok...

  • Casual Listener
  • Plan Free Country  Italy  Device iPhone 5s Operating System iOS 10   My Question or Issue  My son is 13. How can I authorize his account? He downloads the app, but he ca...
  • Bittencourt
  • Spotify Star
  • 492 Views
  • 3 replies
  • 0 likes
  • 492 Views
  • 3 replies
  • 0 likes

How can people find me on search?

At the Spotify App my username is "***" but at the Spotify Website my username is "****". I read some topics and connected my accounted to Facebook and nothing changed. My Facebook name and surname is "*****". How can people find my profile on Spotif...

  • Newbie
  • At the Spotify App my username is " *** " but at the Spotify Website my username  is " **** ". I read some topics and connected my accounted to Facebook and nothing changed. My Facebook name and...
  • LlukKas
  • Composer
  • 443 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 443 Views
  • 1 replies
  • 0 likes

App doesn't open on my Samsung Smart TV

PlanPremium DeviceSamsung Smart TV UE40MU6122Operating SystemTizen My Question or Issue The app doesn't open on my tv....it shows me an error message: "wait and try again later". This happend out of nowhere cause one hour ago i was able to use it. I ...

  • Casual Listener
  •   Plan Premium   Device Samsung Smart TV UE40MU6122 Operating System Tizen   My Question or Issue  The app doesn't open on my tv....it shows me an error message:  ...
  • LlukKas
  • Composer
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

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