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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Country PolandDeviceSamsung Galaxy J7 My Question or Issue I don't want to connect my computer account with mobile phone. How to change the settings and have two apps seperately?
Nor does signing out everywhere help. A week ago I realized my account was compromised. I immediately changed password and signed out on all devices. I contacted Spotify too because I'd like to know where this compromise come from. All I knew was tha...
PlanFreeCountry USADevice/OSDesktop Windows/Web Player My Question or Issue On Web Player, I can play music fine as a guest, but once I log in, the UI still shows up but when I click on something to play it, it just doesn't play. On the Desktop app, ...
PlanPremiumCountry ArgentinaDeviceMotrolla Z2 PlayOperating SystemAndroid Oreo My Question or IssueNeither of them just a suggestion! It would be nice to watch live concerts of bands! Its a nice idea, I know videos are not that popular for the applic...
PlanPremiumCountry MalaysiaDeviceOppo r7Operating System(android ) My Question or Issue I signed up for RM2 for 3 months package, but was told I have previously signed up for a promo, the system then went on to Bill my credit card of RM2
PlanPremiumCountryGermanyDevice Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue This morning I went to update my payment method and chose my mobile provider, I put in all the data and it charged me for 9.99 euro, however,...
PlanPremiumCountryCanadaDeviceSamsung Galaxy 8 My Question or Issue I sign back into my account. All my playlists are gone and replaced with someone elses all in French. How do I get my playlists back?
Im at university on the wifi and my music stopped and a new device pops and it says it is playing on it. It keeps happening, even tho i logged out and changed my password. The only way to make it stop is to go offline. PlanFree/PremiumCountry CanadaD...
There are some old posts about this already but none of the answers help.I haven't been able to see my recently played artists on my profile page for a few weeks. Happens on both mobile and desktop. Have logged out and in a few times on both to no av...
PlanPremiumCountry Finland DeviceSamsung Galaxy S8Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android My Question or IssueHi.I have a new mobile phone and premium doesn't work with my email anymore. I can only use Spotify Free, my family u...
Hey, Hi, Hello, So it has come to my attention that Spotify has been charging me twice since April, one payment through Spotify of 9.99 and one through Apple of 12.99(13.80 w/ tax). I contacted Apple and say they could only refund me two months back ...
Why is there a return fee of 35$ on my bank statement when the subcrition fee is 9.99$? This is outrageous
Hi there! I hope someone can help me...About 5 months ago, I played a vew songs with my friend all via my spotify on the iPhone. Because he recently passed away I am now looking back for the songs we played then. Does anyone know if it is possible to...
We live in Turkey and we wish to upgrade our account to Premium but we are only given the option to pay by credit card. Unfortunately we do not have a credit card, only a debit card which is not accepted. Is there any other method of payment in Turke...
PlanPremiumCountry USADeviceiPhone X, Windows laptopOperating SystemiOS 12 & Windows 10 My Question or Issue Buenas a todos,No puedo acceder a mi cuenta, Spotify me manda este mensaje:"No tienes una cuenta de Spotify conectada a tu cuenta de Facebook...
My Question or Issue Ich habe Premium Family abonniert und es lief lange Zeit sehr gut. Heute funktionierte die Suchfunktion nicht mehr und da habe ich mich abgemeldet. Das Wiederanmelden hat nicht funktioniert und ich habe ein neues Passwort angefor...
Set up an account with an old email, now logged out. Email is locked and cannot reset password on old account. Set up a new one up a new one but need to cancel the old one please. Can I get some customer support? Perhaps the credit card can be traced...
If I make a new account is there a way I can transfer all of my saved songs, playlists, followers, people I am following? I just need a new username but inorder to do that I need a new account
PlanPremiumCountryDenmarkDeviceiPhone 7Operating SystemWindows 10 My Question or Issue So my question is -I have a Logitech X-230 which needs a AUX input, if i put that in, will i be able to listen to the same song on the Logitech speaker, and on my ...
1. Is there anywhere where I can claim compensation? I am deeply disappointed in the lack on proper customer service, even the chat option...2. I purchased the premium a week ago, reinstalled the app and the premium is gone, at least a few days. The ...