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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2742 Views
  • 0 replies
  • 8 likes
  • Security
  • 2742 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 454718 Views
  • 973 replies
  • 109 likes
  • Account
  • 454718 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1201522 Views
  • 119 replies
  • 116 likes
  • Account
  • 1201522 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 109980 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 109980 Views
  • 72 replies
  • 12 likes

Added Hulu account but didn't work

PlanStudent Premium My Question or Issue I clicked create hulu account from my spotify student page and created a new hulu. When I logged out to sign in with another device my hulu account could not be found. I contacted hulu and they couldnt find my...

  • Newbie
  •   Plan Student Premium     My Question or Issue  I clicked create hulu account from my spotify student page and created a new hulu. When I logged out to sign in with another...
  • Maxim
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • Other
  • 214 Views
  • 1 replies
  • 0 likes

My account using by another device which I dont know

PlanPremiumCountry TurkeyDeviceiPhone 8Operating SystemiOS 12 My Question or Issue Hello there I have a problem that I just recognized, for 1 or 2 weeks when I open the application from my phone, from web browser or from windows application. There is...

  • Newbie
  • Plan Premium Country  Turkey Device iPhone 8 Operating System iOS 12   My Question or Issue  Hello there I have a problem that I just recognized, for 1 or 2 weeks when I open...
  • katiek_
  • Composer
  • 638 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 638 Views
  • 2 replies
  • 0 likes

Artist with many profiles

Hi! I´m a label manager and few days ago we release an ep of an artist called Thimble. As I can see, this artist have many profiles, almost one for each release. He told me that all that release are from him, but don´t understant why so many profiles...

  • Newbie
  • Hi! I´m a label manager and few days ago we release an ep of an artist called Thimble. As I can see, this artist have many profiles, almost one for each release. He told me that all that release are ...
  • osornios
  • Spotify Star
  • 890 Views
  • 1 replies
  • 0 likes
  • 890 Views
  • 1 replies
  • 0 likes

Help: Using Spotify at home and on the move

I have the Spotify Premium family plan. My account is hooked up to our Amazon Echo, as well as on my phone, and my wife has her own on her phone. If I'm outside the house listening to music, and she plays a song on the Amazon Echo, since it's on my a...

  • Newbie
  • I have the Spotify Premium family plan. My account is hooked up to our Amazon Echo, as well as on my phone, and my wife has her own on her phone.   If I'm outside the house listening to music,...
  • osornios
  • Spotify Star
  • 361 Views
  • 1 replies
  • 0 likes
  • 361 Views
  • 1 replies
  • 0 likes

Premium acc reduced to free and i don't Know why

Hey guys , i just logged into my account to check it . So i found that my username has changed to that code in the picrure i sent u guys .and I noticedthat my account is no more premium need help

Screenshot_20190111-140849.png
  • Casual Listener
  •  Hey guys , i just logged into my account to check it . So i found that my username has changed to that code in the picrure i sent u guys .and I noticed that my account is no more premium need ...
  • osornios
  • Spotify Star
  • 341 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 341 Views
  • 1 replies
  • 0 likes

Artist account

How can I create an artist account converting my user account?  

  • Newbie
  • How can I create an artist account converting my user account?    
  • Bethany_Dawn
  • Community Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • Account
  • 219 Views
  • 1 replies
  • 0 likes

I can't register my son, I'll cancel Family account!

I've been trying to register a new account for my son for the past two hours. The sign up page is simply not working. I've tried different devices, browsers, clearing my cache, blah blah. Nothing works. It's ridiculous. If I don't manage to sign him ...

  • Newbie
  •   I've been trying to register a new account for my son for the past two hours. The sign up page is simply not working.   I've tried different devices, browsers, clearing my cache, blah ...
  • Loxer
  • Community Legend
  • 251 Views
  • 1 replies
  • 0 likes
  • Account
  • 251 Views
  • 1 replies
  • 0 likes

Solved!! Worldwide Distribution - CDBaby on Spotify

Hi there, I'm an artist who's scheduled a release on Spotify via CDBaby. I know that CDBaby covers Spotify releases for most countries (US, Canada, Europe), but does anybody know if Asia is also covered? For example, my home country Indonesia. Has an...

  • Newbie
  •   Hi there,    I'm an artist who's scheduled a release on Spotify via CDBaby. I know that CDBaby covers Spotify releases for most countries (US, Canada, Europe), but does anybody kn...
  • Maxim
  • Spotify Star
  • 358 Views
  • 1 replies
  • 0 likes
  • Other
  • 358 Views
  • 1 replies
  • 0 likes

Address Verification

Address Verification and zipcode change Country Colombia My Question or Issue I have been trying to add my family members to the premium family plan with no luck. I think i used the wrong zipcode. Is it possible to change the zipcode and vreify the a...

  • Newbie
  •  Address Verification and zipcode change  Country Colombia    My Question or Issue  I have been trying to add my family members to the premium family plan with no luck. I...
  • Maxim
  • Spotify Star
  • 265 Views
  • 1 replies
  • 0 likes
  • Account
  • 265 Views
  • 1 replies
  • 0 likes

Solved!! Studentenrabatt

Ich komme aus Deutschland und habe auch eine deutsche Kreditkarte und Konto, studiere aber in Österreich.Ich würde gerne den Studentenrabatt in Anspruch nehmen, ich wurde daür auch verifiziert, allerdings wird meine Zahlungsmethode nicht akzeptiert, ...

  • Newbie
  • Ich komme aus Deutschland und habe auch eine deutsche Kreditkarte und Konto, studiere aber in Österreich. Ich würde gerne den Studentenrabatt in Anspruch nehmen, ich wurde daür auch verifiziert, all...
  • Maxim
  • Spotify Star
  • 358 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Unlimited
  • 358 Views
  • 1 replies
  • 0 likes

Solved!! Pay with Paysafe in Italy

Plan:PremiumCountryItaly DeviceSamsung galaxy a5 2017 Operating SystemAndroid Oreo My Question or IssueThis month I can't pay with my 10€ Paysafe , why? My premium expires on 16 of January. Please help me

  • Newbie
  • Plan: Premium Country Italy   Device Samsung galaxy a5 2017     Operating System Android Oreo   My Question or Issue This month I can't pay with my 10€ Paysafe ,...
  • Maxim
  • Spotify Star
  • 416 Views
  • 1 replies
  • 0 likes
  • Premium
  • 416 Views
  • 1 replies
  • 0 likes

Solved!! Can't play Spotify from Alexa

PlanPremiumCountrySpain DeviceSmartphone Samsung Galaxy J3 2007 (SM-J330FN)Soundbar Sonos BeamOperating SystemSmartphone: Android 7.0My Question or IssueI can't play music on Spotify using Alexa. The following is the traduction to English of the conv...

Screenshot_20190109-142058.png
  • Regular
  •   Plan Premium Country Spain  Device Smartphone Samsung Galaxy J3 2007 (SM-J330FN) Soundbar Sonos Beam Operating System Smartphone: Android 7.0 My Question or Issue I can't ...
  • josemartinezbe
  • Regular
  • 94064 Views
  • 7 replies
  • 1 likes
  • Account
    Login
    Premium
  • 94064 Views
  • 7 replies
  • 1 likes

Account

My original premium account *snip* user name password has disappeared and has now been replaced with a basic account . This occured after being prompted to sign out and to change password. I am livid this is costing me £9.99 per month and I'm not ab...

  • Newbie
  • My original premium account *snip* user name <removed - sensitive info> password  <removed - sensitive info> has disappeared and has now been replaced with a basic account &nbs...
  • Billy-J
  • Spotify Star
  • 386 Views
  • 1 replies
  • 0 likes
  • Premium
  • 386 Views
  • 1 replies
  • 0 likes

Reset recommendations

PlanPremiumCountry GBDevice(Alexa, Samsung Galaxy S9, Laptop)Operating System(Windows 10) My Question or Issue My father-in-law came around the other night to babysit. He apparently asked Alexa to play some of his favourite songs using spotify and no...

  • Newbie
  • Plan Premium Country  GB Device (Alexa, Samsung Galaxy S9, Laptop) Operating System (Windows 10)   My Question or Issue  My father-in-law came around the other night to babys...
  • WevertReis
  • Regular
  • 31646 Views
  • 1 replies
  • 13 likes
  • Account
    Other
    Premium
  • 31646 Views
  • 1 replies
  • 13 likes

Share data between 2 accounts

Hi, I am on a familly plan - mainly not to interupt each other to listen to music with my wife.Thing is she want's to have the list's update with stuff I listen to as she likes the recomendations she gets based on that. Is there a chance to have 2 ac...

  • Casual Listener
  • Hi,   I am on a familly plan - mainly not to interupt each other to listen to music with my wife. Thing is she want's to have the list's update with stuff I listen to as she likes the recomen...
  • WevertReis
  • Regular
  • 455 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 455 Views
  • 3 replies
  • 0 likes

account info

PlanPremiumCountry CanadaDevicesamsung galaxy and pcOperating Systemandroid and windows 10 My Question or Issue I signed up with facebook about a year ago. I noticed my username changed from my fb name to numbers and letters a while ago. Now my pictu...

  • Visitor
  •   Plan Premium Country  Canada Device samsung galaxy and pc Operating System android and windows 10   My Question or Issue  I signed up with facebook about a year ago. ...
  • Billy-J
  • Spotify Star
  • 293 Views
  • 1 replies
  • 0 likes
  • Account
  • 293 Views
  • 1 replies
  • 0 likes

Can I get the free trial and when it ends pay for 6 months instead of paying monthly?

I'm new, never had an account before. I want to try Premium for free but instead of having to pay the monthly subscription let's say I want to pay for 6 months or a year. Is that an option with the free trial? Or is it just a free and then I have to ...

  • Newbie
  • I'm new, never had an account before. I want to try Premium for free but instead of having to pay the monthly subscription let's say I want to pay for 6 months or a year. Is that an option with the f...
  • Loxer
  • Community Legend
  • 298 Views
  • 1 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 298 Views
  • 1 replies
  • 0 likes

I keep getting signed out

PlanPremium (Student)CountryUnited StatesDeviceSamsung Galaxy S7Operating SystemWindows 10 & Android My Question or IssueFor the last couple of days, I am getting signed out of Spotify on all of my devices. The web player at work is asking me to sign...

  • Casual Listener
  • Plan Premium (Student) Country United States Device Samsung Galaxy S7 Operating System Windows 10 & Android   My Question or Issue For the last couple of days, I am getting signed ...
  • Loxer
  • Community Legend
  • 844 Views
  • 2 replies
  • 1 likes
  • Login
    Other
  • 844 Views
  • 2 replies
  • 1 likes

My name is wrong

I have a Premium account and my name is completely wrong.Maybe it was connected to someone’s Facebook account but it was not mine. I don’t even have a Facebook account. My name is Pupo Neto, and that’s the name I’d like to see there. Im in Brazil, I ...

  • Newbie
  • I have a Premium account and my name is completely wrong. Maybe it was connected to someone’s Facebook account but it was not mine.  I don’t even have a Facebook account.   My name is P...
  • WevertReis
  • Regular
  • 302 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 302 Views
  • 1 replies
  • 0 likes