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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80348 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653657 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734058 Views
18 replies
29 likes
Hi, I have a problem... I was sure my account log was paol########@gmail.com and i bought spotify premiumbut since saturday, it tells me that i havent got Premium but my bank account shows me that spotify was paid.Maybe i took spotify premium in anot...
Hi, I have a problem... I was sure my account log was paol########@gmail.com and i bought spotify premium but since saturday, it tells me that i havent got Premium but my bank accoun...
Spotify Star
671 Views
3 replies
1 likes
Hello! Recently I've noticed that an unknown user has been logging in into my account. I realized that I needed to change my password but I can't because I don't remember it. The email that I've registered the account with was apparently fake and I h...
Hello! Recently I've noticed that an unknown user has been logging in into my account. I realized that I needed to change my password but I can't because I don't remember it. The email that I've regi...
Spotify Star
540 Views
2 replies
1 likes
Hallo zusammen,ich habe schon wie oft mein Passwort geändert, um das Problem zu lösen.Als ich meine Anschrift verifizieren wollte, um weiterhin im Genuss von Spotify Family zu bleiben, bin ich dem Link gefolgt und musste mich anmelden.An meinem Compu...
Hallo zusammen, ich habe schon wie oft mein Passwort geändert, um das Problem zu lösen. Als ich meine Anschrift verifizieren wollte, um weiterhin im Genuss von Spotify Family zu bleiben, bin ich de...
Spotify Legend
585 Views
3 replies
0 likes
PlanPremium FamilyCountry GermanyDeviceHuawei P10 lite and PCOperating SystemAndroid 8.0 and Windows Since some time, I see lots of music in "Heavy Rotation" amd "Recently" that I never listened to. Spotify startet on my phone with music I don't know...
Plan Premium Family Country Germany Device Huawei P10 lite and PC Operating System Android 8.0 and Windows Since some time, I see lots of music in "Heavy Rotation" amd "Recently...
Music Fan
2207 Views
6 replies
0 likes
I have noticed that my credit card is charged with premium even tho at that time i didnt have any account active, now that i opned up an account i would like to cancel the account who is charging my credit card, so i could premium my real account . *...
I have noticed that my credit card is charged with premium even tho at that time i didnt have any account active, now that i opned up an account i would like to cancel the account who i...
Regular
391 Views
1 replies
0 likes
HelloI'm using Spotify for 6 weeks now, and I'm listening to music a lot. But till now, there's no daily mix or any mix shown in my library.I'm checking my "made for you" everyday but nothing till now!!PlanPremiumCountry EgyptDeviceHuawei mate 10 lit...
Hello I'm using Spotify for 6 weeks now, and I'm listening to music a lot. But till now, there's no daily mix or any mix shown in my library. I'm checking my "made for you" everyday but nothing til...
Spotify Legend
357 Views
2 replies
0 likes
Hi,I have created my account in The Netherlands but now I want to change the country settings to Argentina so I buy a Spotify premuim card over here. When I trie to change my country setting i can only select The Netherlands. Can I still buy and use ...
Hi, I have created my account in The Netherlands but now I want to change the country settings to Argentina so I buy a Spotify premuim card over here. When I trie to change my country setting i can ...
Spotify Legend
460 Views
3 replies
0 likes
Ik heb mijn abbonnement omgezet via kpn. Zei zeggen dat dit juist gebeurt is maar bij mijn spotify account blijft premium staan. Kan mijn gezinsleden hierdoor niet uitnodigen. Hoop dat dit snel verholpen wordt
Ik heb mijn abbonnement omgezet via kpn. Zei zeggen dat dit juist gebeurt is maar bij mijn spotify account blijft premium staan. Kan mijn gezinsleden hierdoor niet uitnodigen. Hoop dat dit snel verho...
Spotify Legend
1441 Views
6 replies
0 likes
PlanPremiumCountryPhilippinesDeviceSamsung Galaxy J2Operating SystemAndroid My Question or Issue I used to have my Spotify display my Facebook name as my username. I registered the account with Facebook a long time ago. But all of a sudden, just abou...
Plan Premium Country Philippines Device Samsung Galaxy J2 Operating System Android My Question or Issue I used to have my Spotify display my Facebook name as my usernam...
Casual Listener
517 Views
3 replies
0 likes
PlanFreeCountry BelgiumDeviceAny laptopOperating SystemWindows 10 My Question or IssueI'm currently exploring Spotify, I'm making playlist to share amongs my wife, but at some point it stopped being possible to find my profile/account anymore on spot...
Plan Free Country Belgium Device Any laptop Operating System Windows 10 My Question or Issue I'm currently exploring Spotify, I'm making playlist to share amongs my wife, but a...
Casual Listener
1257 Views
4 replies
0 likes
I summited my rss feed podcast to spotify and i summited the same to itunes, but in spotify is missing 4 episode of my podcast program, how can i resolve that?. I don't have the same problem on itunes
I summited my rss feed podcast to spotify and i summited the same to itunes, but in spotify is missing 4 episode of my podcast program, how can i resolve that?. I don't have the same problem ...
Visitor
1675 Views
2 replies
0 likes
Hola!Me gustaría saber si podrían explicarme lo que sucedió con mi cuenta:1. Originalmente tengo mi cuenta vinculada con facebook, sin embargo al intentar ingresar con mi correo y mi contraseña de modo independiente, spotify me impide ingresar a meno...
Hola! Me gustaría saber si podrían explicarme lo que sucedió con mi cuenta: 1. Originalmente tengo mi cuenta vinculada con facebook, sin embargo al intentar ingresar con mi correo y mi co...
Spotify Legend
860 Views
2 replies
0 likes
I’m ive Had a spotify account premium for years now and my brother used the same Mac book for his free account, it seems that my premium is linked to him as when he logs on and I’m on I play a track and it plays on his and over rides what he is liste...
I’m ive Had a spotify account premium for years now and my brother used the same Mac book for his free account, it seems that my premium is linked to him as when he logs on and I’m on I play a track ...
Roadie
445 Views
1 replies
0 likes
Hello im suffering for a while now Contacted you on Twitter and online chat but still need help I've been using spotify since the end of 2016 so a pretty long time now In 17 of November 2018 i switched countries and i bought the premium plan Before d...
Hello im suffering for a while now Contacted you on Twitter and online chat but still need help I've been using spotify since the end of 2016 so a pretty long time now In...
Spotify Legend
4645 Views
3 replies
1 likes
PlanFreeCountryArgentina DevicePC (Web open.spotify Chrome)Operating SystemWindows 7 My Question or Issue Cada vez que intento entrar a open.spotify.com aparece un cartel que dice que he alcanzado el límite de pestañas. Ya he cambiado mi contraseña y...
Plan Free Country Argentina Device PC (Web open.spotify Chrome) Operating System Windows 7 My Question or Issue Cada vez que intento entrar a open.spotify.com aparece un ...
Casual Listener
2388 Views
4 replies
1 likes
PlanFreeCountry BulgariaDeviceiphone 6s galaxy tab sony bravia My Question or IssueI cant loggin in my account denso1989email *snip*when i try to reset the passwordim not receiveing email from spotify
Plan Free Country Bulgaria Device iphone 6s galaxy tab sony bravia My Question or Issue I cant loggin in my account denso1989 email *snip* when i try to reset the passw...
Roadie
591 Views
5 replies
0 likes
I canceled my old family plan because i was being double billed and nobody could join my account. I am not currently on any plan nor have I ever joined any other family plan. I am now trying to join my son's family plan but I get the error message ab...
I canceled my old family plan because i was being double billed and nobody could join my account. I am not currently on any plan nor have I ever joined any other family plan. I am now trying to...
Spotify Star
617 Views
3 replies
0 likes
PlanFreeCountry ItalyDevice Macbook AirOperating SystemiOS 10, My Question or IssueWhy suddenly my other account (giuliatroia20002) have disconnected all my devices and I can not log in, saying that username and password are wrong.
Plan Free Country Italy Device Macbook Air Operating System iOS 10, My Question or Issue Why suddenly my other account (giuliatroia20002) have disconnected all my devices...
Not applicable
508 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceiPhone 6s Plus and Asus laptopOperating System(iOS 10, Windows 10) My Question or IssueWhen I went to use the app recently I found I had been logged out and had to log back in. I couldn't remember my password, so reset it an...
Plan Premium Country UK Device iPhone 6s Plus and Asus laptop Operating System (iOS 10, Windows 10) My Question or Issue When I went to use the app recently I found I had been logged...
Regular
823 Views
2 replies
0 likes
hello,recently I realized there is this album that I can't play on Spotify and the songs are unavailable for me saying "Spotify can't play this right now. If you have this file on your computer you can import it"I have no problem playing any other ne...
hello, recently I realized there is this album that I can't play on Spotify and the songs are unavailable for me saying "Spotify can't play this right now. If you have this file on your compute...
Regular
779 Views
1 replies
0 likes
