Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanPremiumCountryThe Netherlands DeviceIphone 7 My Question or Issue Hello, i have had a lot of Spotify accounts and I had the 3 months offer activated. A week ago my sister asked for my spotify account so I logged out to see on which account I was ...
PlanNo matter, same at allCountry UK but also and other countries i talk with people.DevicePC, Android, Windows APP, Web PlayerOperating SystemWindows 10 and others My Question or IssueI am asking behalf of others to not open multiple topics with the...
I live in Dillsburg and Spotify just sent me an email about a few concerts from my favorite artists in New York
Hello, I've got my Spotify account connected to my Facebook account, so I have my Facebook name.A couple of months back I changed my name to Aleksander Tasevska Jensen on Facebook, but on Spotify it is yet to change, it still says Aleksander Jensen
Beste Spotify, Zojuist opende ik mijn spotify en zie ik dat mijn premium account uit staat en ik ineens op de free account zit. Via KPN heb ik een premium abbonement bij jullie, dus dit heb ik gelijk gecheckt bij hun of dit nog aan stond en dit stond...
Deleted the Facebook account. Now my username is a bunch of numbers.
Dear Spotify Community,Im a member of a family premium account and my account got hacked. My songs and playlists I listened to are completely gone. Some different playlists and songs been added and my password has been changed. I thought that I put i...
My Question or Issue I created my Spotify account using Facebook. I recently started using a new email address which Facebook and all the other websites allowed me to easily change. Spotify is the only one that doesn't allow me to change an email. Ev...
I have a Spotify premium plan in Canada and I am using a OnePlus 6. When I try to log into my account it says that Spotify is currently set to offline and I need to set it to online in order to log in. How can o fix this issue?
I have a premium account with an iPhone 6s running iOS 12. I can no longer play songs by Hopsin, and that includes songs that I had downloaded by him. While in a playlist it will skip over any song by him and if I go back and click on the song direct...
Ok, look. Back then, when I was a Kid, I used to make several fake accounts with an E-mail that didn't even exist. Now I want to delete 'em all (like 2 or something) and to delete them I need to confirm an E-mail. Which I can't get. Because these E-m...
PlanPremiumCountryMalaysiaDevice: iPhone 6, Windows 10 My Question or IssueRecently I've been getting notification on my Spotify App that "You're listening on Web Player (Chrome)". My recently played list was filled with unknown Club hits/Electronic ...
PlanPremiumCountrySwitzerlandDeviceMacbook Pro late 2018Operating SystemiOS 11 My Question or IssueBonjour,Je n'arrive pas à payer mon abonnement Premium avec les cartes de crédit.J'ai essayé avec plusieurs cartes de crédit Mastercard et Visa et j'ai...
Help! Just moved my SIM to my new iPhone and let it do its thing to set up. Im being asked to log into Spotify but can’t recall which email address I used. I only have 2, one is not a recognised user and the other doesn’t have premium attached. Can I...
Ever since the update with spotify I haven't been able to login into my account, I even restarted my password and that has not help. I need help please
Hi -I moved from USA to Singapore and it is not allowing me to update the country in my profile page. Actually I can't get into Spotify at all any longer on the phone App. I want to make sure my Spotify profile NOW see's me living in Singapore AND I ...
I cant upload profile picture. The loading button doesnt even come up. Is it probable that I am in the trial period?
My brother is travelling abroad in New Zealand. As he wasn't able to upgrade his account on his own, I changed his profile to Germany and got him Spotify Prime for 1 month. Now I wanted to change the country back to New Zealand but I cannot change th...
I have tried to use my email and user, and have changed my password several times, but it keeps on telling me unable to log-in, anyone have a solution to this?
I loged out of my Spotify acount (i dont remember why) and the they would not let me log in again. I know perfectly well what my email and password are. But everytime i pressed the "log in" butten it would say "logging in", but it would always change...