Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 4
2024-08-20 3:38:03 PM
1704 Views
0 replies
7 likes
Security

1704 Views
0 replies
7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
a week ago
Not applicable
446585 Views
970 replies
108 likes
Account

446585 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1199316 Views
119 replies
116 likes
Account

1199316 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
Tuesday
Maria
Moderator
108499 Views
72 replies
11 likes
Account
Login
Premium

108499 Views
72 replies
11 likes

Year in music (2018 wrapped)

Hello Is Spotify no longer sending out e-mails at the end of the year with stats about what you listened to? I didn't receive one this year. But I did find this 2018 wrapped page but when it loaded it was just empty. Is it something with my account? ...

Grouser
Regular
Hello Is Spotify no longer sending out e-mails at the end of the year with stats about what you listened to? I didn't receive one this year. But I did find this 2018 wrapped page but when it...
2018-12-29 6:05:06 PM
2018-12-31 7:07:42 AM
Billy-J
Spotify Star
580 Views
3 replies
0 likes
Other

580 Views
3 replies
0 likes

Someone is Hacking Me!!!!!!!!!!!

PlanPremium Student Country USA DeviceSamsung Galaxy S8+, Lenovo ThinkPad, PS4, Samsung Galaxy Watch My Question or Issue Someone is logging into my account and stopping my music to play some weird/creepy stuff i would like to change my account but i...

garciaj2
Newbie
Plan Premium Student Country USA Device Samsung Galaxy S8+, Lenovo ThinkPad, PS4, Samsung Galaxy Watch My Question or Issue Someone is logging into ...
2018-12-30 11:57:31 PM
2018-12-30 12:27:47 AM
user-removed
Not applicable
250 Views
1 replies
0 likes
Account
Login
Security
Unlimited

250 Views
1 replies
0 likes

Cannot link my facebook to spotify

PlanPremiumCountryThe NetherlandsDevice(Desktop/Oneplus 6)Operating System(Android, Windows 10) My Question or IssueI have a spotify premium account 115136601 (username). I want this account to be linked with my facebook, so when I login with faceboo...

user-removed
Visitor
Plan Premium Country The Netherlands Device (Desktop/Oneplus 6) Operating System (Android, Windows 10) My Question or Issue I have a spotify premium account 115136601 (username)...
2018-12-30 6:55:47 PM
2018-12-30 7:40:14 PM
OneByBoo
Roadie
309 Views
1 replies
0 likes
Account
Login
Premium

309 Views
1 replies
0 likes

Can't link account to Facebook

I had created another account with Facebook that I now never use, and now I cannot link my current Spotify account to Facebook. What can I do?

jprtggggg
Casual Listener
I had created another account with Facebook that I now never use, and now I cannot link my current Spotify account to Facebook. What can I do?
2018-12-29 10:28:02 PM
2018-12-30 6:27:13 PM
OneByBoo
Roadie
271 Views
3 replies
0 likes
Account
Login

271 Views
3 replies
0 likes

Solved!! Spammails (Passwordreset)

Dear Community, do you guys have any idea why I get spammed with e-mails to reset my password right now? I got 9 e-mails in the last 40 minutes, even tho I just reset my password (not by clicking any links in the e-mails tho) and when I got back in i...

Shksbr
Casual Listener
Dear Community, do you guys have any idea why I get spammed with e-mails to reset my password right now? I got 9 e-mails in the last 40 minutes, even tho I just reset my password (not by cli...
2018-12-21 8:32:44 PM
2018-12-30 1:33:33 PM
Sebasty
Community Legend
9245 Views
5 replies
0 likes
Account
Security

9245 Views
5 replies
0 likes

Can't access account

Plan Premium Country Canada Device iPhone 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi there, I have two accounts, I'm using an old account right now because it was the only one I could access. I have a Premium a...

Paulaaa444
Newbie
Plan Premium Country Canada Device iPhone 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi there, I have...
2018-12-29 8:28:43 PM
2018-12-30 10:47:15 AM
Maxim
Spotify Star
407 Views
1 replies
1 likes
Account

407 Views
1 replies
1 likes

Ranodm device in Spotify Connect

when I open Spotify there is always this random song playing that stops me from playing what I want to play. it says it is playing form some web player on chrome. but it's not my device. I tried logging out of all devices and changing my password but...

willcq12
Casual Listener
when I open Spotify there is always this random song playing that stops me from playing what I want to play. it says it is playing form some web player on chrome. but it's not my device. I tried logg...
2018-12-29 5:12:33 PM
2018-12-29 11:16:36 PM
dmoney23
Regular
294 Views
5 replies
0 likes
Account
Other
Security

294 Views
5 replies
0 likes

Can't log into my other account with premium,

Alright, so I signed up for the spotify premium with hulu about 3 months ago. I'm not able to sign into my Spotify anywhere else other than my phone, and the Hulu account I have associated with it no longer is active. Hulu still says I need to subscr...

user-removed
Visitor
Alright, so I signed up for the spotify premium with hulu about 3 months ago. I'm not able to sign into my Spotify anywhere else other than my phone, and the Hulu account I have associated with it no...
2018-12-29 4:21:23 PM
2018-12-29 7:11:34 PM
Billy-J
Spotify Star
211 Views
1 replies
0 likes
Account
Login
Premium
Subscription

211 Views
1 replies
0 likes

Cannot reset password on one of two accounts

PlanPremiumCountry PortugalDeviceiPhone 7, iPad and PCOperating System(Latest IOS and Windows My Question or Issue I currently have two accounts on Spotify. One free, which I'm using now to open this topic and a Premium in a Spotify Family Plan. The ...

jpsflores
Casual Listener
Plan Premium Country Portugal Device iPhone 7, iPad and PC Operating System (Latest IOS and Windows 😎 My Question or Issue I currently have two accounts on Spotify. One ...
2018-12-27 4:51:53 PM
2018-12-29 7:00:25 PM
Jose_M
Spotify Star
573 Views
4 replies
0 likes
Account
Security

573 Views
4 replies
0 likes

Setting up a Spotify Artist Profile

So I recently released my first song along with two other artists who already have an artist account on Spotify. The song was released under the lable EDM.COM. On the signing they asked for the artist profile which I couldn't provide but I am not abl...

RupavaBaruah
Casual Listener
So I recently released my first song along with two other artists who already have an artist account on Spotify. The song was released under the lable EDM.COM. On the signing they asked for t...
2018-12-29 3:45:50 PM
2018-12-29 6:59:42 PM
Maxim
Spotify Star
313 Views
3 replies
0 likes
Account
Other

313 Views
3 replies
0 likes

Superuser Contribution Recent activity not updating

PlanPremiumCountryHungary Operating SystemAndroid Nougat, Windows 7 My Question or Issue Since the past two weeks my recent activity became empty on all devices, both of which say: "No recent activity. Check out some new music now." (I listen to musi...

user-removed
Visitor
Plan Premium Country Hungary Operating System Android Nougat, Windows 7 My Question or Issue Since the past two weeks my recent activity became empty on all devic...
2018-11-14 9:36:11 PM
2018-12-29 4:45:39 PM
Peter
Spotify Legend
1954 Views
5 replies
2 likes
Account
Premium
Subscription

1954 Views
5 replies
2 likes

Solved!! Eligibility 3 months for $0.99

Hi, so I had a Premium for Student plan for $5 a month. It recently expired and auto-renewed for the basic Premium service for $10 a month. My question is, was I eligible for the 3 months for $0.99 offer for the Premium service? I understand I had Pr...

waldo621
Casual Listener
Hi, so I had a Premium for Student plan for $5 a month. It recently expired and auto-renewed for the basic Premium service for $10 a month. My question is, was I eligible for the 3 months for $0.99 o...
2018-12-29 3:32:59 PM
2018-12-29 4:06:03 PM
waldo621
Casual Listener
507 Views
2 replies
0 likes
Premium
Subscription

507 Views
2 replies
0 likes

Unable to reset my son's new spotify account

PlanPremiumAustralia I have signed my son up to spotify with a new account and invited him to the Family Plan ("invite pending"). I am unable to log him in to accept the invitation and attempting to reset the password does not seem to work at all (I ...

happyvegemites
Newbie
Plan Premium Australia I have signed my son up to spotify with a new account and invited him to the Family Plan ("invite pending"). I am unable to log him in to accept the invitati...
2018-12-29 1:59:13 PM
2018-12-29 3:52:15 PM
Maxim
Spotify Star
592 Views
1 replies
0 likes
Account
Login
Premium
Subscription

592 Views
1 replies
0 likes

My account was hacked

PlanPremiumCountryBrazil DeviceDesktopOperating SystemWindows 8 My account was hacked. I discovered this because the player was changing the songs by itself and playing on another device. So I disconnected all the devices and changed my password.Ok, ...

vinicius94
Casual Listener
Plan Premium Country Brazil Device Desktop Operating System Windows 8 My account was hacked. I discovered this because the player was changing the songs by itself and playing on...
2018-12-28 12:53:51 AM
2018-12-29 2:18:07 PM
mariustholen
Music Fan
324 Views
2 replies
0 likes
Account
Login
Premium
Security

324 Views
2 replies
0 likes

Username Rabdom Letters/Numbers

PlanPremiumCountryUS DeviceSamsung Galaxy Note 8Operating SystemWindows 10 My Question or Issue When viewing my playlists it shows my username (MxxTrash) for a second and then it switches to numbers and letters. In my account, it says those numbers a...

mxxtrash
Newbie
Plan Premium Country US Device Samsung Galaxy Note 8 Operating System Windows 10 My Question or Issue When viewing my playlists it shows my username (MxxTrash) for a seco...
2018-12-29 1:00:32 AM
2018-12-29 11:28:30 AM
Luke
Spotify Star
290 Views
1 replies
2 likes
Account

290 Views
1 replies
2 likes

Missing artists albums

FamilyFree/PremiumCountry USADeviceSamsung GalaxyOperating SystemAndroid My Question or Issue A Pale Horse Named Death are missing their first two albums. I had them downloaded on spotify and now that is gone also. When I go to artist page thry only ...

Sirraven
Newbie
Family Free/Premium Country USA Device Samsung Galaxy Operating System Android My Question or Issue A Pale Horse Named Death are missing their first two albums.&nbs...
2018-12-29 1:34:38 AM
2018-12-29 10:15:23 AM
OneByBoo
Roadie
229 Views
1 replies
0 likes
Account

229 Views
1 replies
0 likes

Facebook name as Display name

Hello! I would like to know if there is a possible way to remove my username, which i don't like that much and display my Facebook name instead. I've linked my Facebook account and my profile picture shows as normal but other people see me as my user...

user-removed
Visitor
Hello! I would like to know if there is a possible way to remove my username, which i don't like that much and display my Facebook name instead. I've linked my Facebook account and my profile pi...
2018-12-28 12:10:09 PM
2018-12-29 10:00:31 AM
OneByBoo
Roadie
394 Views
3 replies
0 likes
Account

394 Views
3 replies
0 likes

Hacked account, they're using it now and i can't stop them

PlanPremiumCountry EnglandDeviceSamsung s9 +, laptopOperating SystemAndroid, windows My Question or Issue Someone is using my account right now, and i have no idea where from. I've changed my password for spotify and facebook and they're still using ...

Dommehsandeh
Newbie
Plan Premium Country England Device Samsung s9 +, laptop Operating System Android, windows My Question or Issue Someone is using my account right now, and i have no idea ...
2018-12-29 1:47:48 AM
2018-12-29 8:27:45 AM
Maxim
Spotify Star
458 Views
1 replies
0 likes
Account
Security

458 Views
1 replies
0 likes

Premium for family - but can only play at one device at the time?!? Help!

Premium for family -Norway DeviceVarious: IMac, Iphone, Macbook, Lenovo Laptop, Google Home, Amazon Echo....) All updated to last versions. My mother got an Amazon Echo this summer. She was thrilled - but didn't quite understand how it workd. - I cha...

Puisin
Newbie
Premium for family - Norway Device Various: IMac, Iphone, Macbook, Lenovo Laptop, Google Home, Amazon Echo....) All updated to last versions. My mother got an Amazon Echo th...
2018-12-28 5:06:46 PM
2018-12-28 8:20:32 PM
Loxer
Community Legend
476 Views
1 replies
0 likes
Other
Premium
Subscription

476 Views
1 replies
0 likes

Can't add songs to playlist

PlanPremiumDevice Samsung Galaxy 8My Question or Issue Whenever I go to add a song to a playlist it says it adds the song but it doesn't (yes I own the playlist)

JHDJ
Casual Listener
Plan Premium Device Samsung Galaxy 8 My Question or Issue Whenever I go to add a song to a playlist it says it adds the song but it doesn't (yes I own the playlist)
2018-12-28 4:34:48 AM
2018-12-28 8:11:59 PM
Loxer
Community Legend
339 Views
2 replies
0 likes
Other

339 Views
2 replies
0 likes

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