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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88938 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
759144 Views
18 replies
29 likes
PlanPremiumCountryBrazil DeviceDesktopOperating SystemWindows 8 My account was hacked. I discovered this because the player was changing the songs by itself and playing on another device. So I disconnected all the devices and changed my password.Ok, ...
Plan Premium Country Brazil Device Desktop Operating System Windows 8 My account was hacked. I discovered this because the player was changing the songs by itself and playing on...
Music Fan
478 Views
2 replies
0 likes
PlanPremiumCountryBrasil/Portugal DeviceGalaxy A5 2017Operating SystemAndroid Oreo My Question or IssueI lived in Brazil and had spotify premium there. On october's 31st I closed my account and credit card there, but while the bank was performing thi...
Plan Premium Country Brasil/Portugal Device Galaxy A5 2017 Operating System Android Oreo My Question or Issue I lived in Brazil and had spotify premium there. On october's...
Roadie
1761 Views
3 replies
0 likes
PlanFreeCountry USADevice(iPhone 8, MacBook Air)Operating System(iOS/OSX) My Question or IssueI’m having issues logging into my account on both mobile (iPhone) and desktop (MacBook). On mobile, I get an invalid password error, but when I attempt to r...
Plan Free Country USA Device (iPhone 8, MacBook Air) Operating System (iOS/OSX) My Question or Issue I’m having issues logging into my account on both mobile (iPhone) and deskt...
Community Legend
583 Views
1 replies
0 likes
Buenas díasTengo una cuenta premium de spotify, he tratado de seguir a mis amigos en Facebook y ver sus activiades y no he podido, pese a que tengo vinculada mi cuenta de spotify con la de Facebook no he podido pues me sale "amigos encontrados 0", lo...
Buenas días Tengo una cuenta premium de spotify, he tratado de seguir a mis amigos en Facebook y ver sus activiades y no he podido, pese a que tengo vinculada mi cuenta de spotify con la de Facebook...
Spotify Legend
575 Views
1 replies
0 likes
PlanPremiumCountryGBDeviceiPhoneOperating System(iOS 10, My Question or IssueI was following a playlist called "Easy 90s" by Spotify. The songs have completed changed from what I was initially interested in. I feel this is because Spotify has adapted...
Plan Premium Country GB Device iPhone Operating System (iOS 10, My Question or Issue I was following a playlist called "Easy 90s" by Spotify. The songs have completed changed from wh...
Spotify Legend
545 Views
3 replies
0 likes
PlanPremiumCountry USA Device Iphone 7 Operating System iPhone is iOS My Question or Issue My iPhone app for Spotify keeps defaulting to an email used previously for a free subscription. I have deleted the app and reinstalled several times but it kee...
Plan Premium Country USA Device Iphone 7 Operating System iPhone is iOS My Question or Issue My iPhone app for Spotify keeps defaulting t...
Casual Listener
481 Views
2 replies
0 likes
Premium for family -Norway DeviceVarious: IMac, Iphone, Macbook, Lenovo Laptop, Google Home, Amazon Echo....) All updated to last versions. My mother got an Amazon Echo this summer. She was thrilled - but didn't quite understand how it workd. - I cha...
Premium for family - Norway Device Various: IMac, Iphone, Macbook, Lenovo Laptop, Google Home, Amazon Echo....) All updated to last versions. My mother got an Amazon Echo th...
Community Legend
539 Views
1 replies
0 likes
PlanFree/PremiumCountry SwedenDeviceiPhone SEOperating System My Question or Issue Hej, jag har lämnat mina kortuppgifter till er och debiteras nu varje månad för mitt Spotify Premium-konto. Promblemet är att jag råkade ange fel (ogilitig) emailaddre...
Plan Free/Premium Country Sweden Device iPhone SE Operating System My Question or Issue Hej, jag har lämnat mina kortuppgifter till er och debiteras nu varje månad...
Visitor
5378 Views
3 replies
0 likes
Hi,I changed my version from Free to Premium and now all my music is gone.. What can I do?? Please help me!
Hi, I changed my version from Free to Premium and now all my music is gone.. 😞 What can I do?? Please help me!
Community Legend
340 Views
2 replies
0 likes
PlanPremiumCountry LatviaDevicePCOperating Systemwindows 10 64-bit My Question or Issue Someone is logged in to my account form a web browser i did change the password then logged out from everywhere but still this guy keeps playing his indian songs ...
Plan Premium Country Latvia Device PC Operating System windows 10 64-bit My Question or Issue Someone is logged in to my account form a web browser i did change t...
Spotify Legend
2889 Views
2 replies
0 likes
PlanFreeCountry Finland I am new to this whole spotify community thing but now I really need help. I was listening to my spotify as usual but then it logged out by it self. I was trying to log back in but couldn't remember my password so I tried to r...
Plan Free Country Finland I am new to this whole spotify community thing but now I really need help. I was listening to my spotify as usual but then it logged ...
Spotify Star
542 Views
3 replies
0 likes
Hello! I would like to know if there is a possible way to remove my username, which i don't like that much and display my Facebook name instead. I've linked my Facebook account and my profile picture shows as normal but other people see me as my user...
Hello! I would like to know if there is a possible way to remove my username, which i don't like that much and display my Facebook name instead. I've linked my Facebook account and my profile pi...
Roadie
490 Views
3 replies
0 likes
PlanFree, but I want to upgrade to PremiumCountryCurrently in Australia Operating SystemWindows 10 My Question or Issue My account is registered in Vietnam, but I am now in Australia. I have followed the instructions here, but Australia does not show...
Plan Free, but I want to upgrade to Premium Country Currently in Australia Operating System Windows 10 My Question or Issue My account is registered in Vietnam,...
Casual Listener
480 Views
2 replies
0 likes
PlanPremiumDevice Samsung Galaxy 8My Question or Issue Whenever I go to add a song to a playlist it says it adds the song but it doesn't (yes I own the playlist)
Plan Premium Device Samsung Galaxy 8 My Question or Issue Whenever I go to add a song to a playlist it says it adds the song but it doesn't (yes I own the playlist)
Community Legend
479 Views
2 replies
0 likes
Hi my account got hacked but not this one it has an other email and it is *snip* but this is not my account so can you delete or it would be better to reset that account to a nother and then you can give me that same one but with a diferent email and...
Hi my account got hacked but not this one it has an other email and it is *snip* but this is not my account so can you delete or it would be better to reset that account to a nother and then you can ...
Spotify Star
556 Views
3 replies
0 likes
I cant login in my spotify profile username denso1989I cant remember my email adress to reset my password
I cant login in my spotify profile username denso1989 I cant remember my email adress to reset my password
Roadie
479 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry NetherlandsDevice(iPhone6, Samsung Galaxy 9, acer aspire)Operating System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Netherlands Device (iPhone6, Samsung Gal...
Composer
411 Views
2 replies
0 likes
Buenas me paso lo siguiente, cree una cuenta de spotify la puse premium, pero resulta ser que puse mal el mail, quisera saber como saber cual es el correo de un usuario porque la contraseña me la se, lo que no se es el correo ya que lo puse mal.https...
Buenas me paso lo siguiente, cree una cuenta de spotify la puse premium, pero resulta ser que puse mal el mail, quisera saber como saber cual es el correo de un usuario porque la contraseña me la se,...
Visitor
189200 Views
7 replies
1 likes
Hi, I want to change my country after an international move but according to Spotify guidelines, it says that I have to downgrade to Spotify Free and create a new Premium Account. From everything I read, when downgrading to a Spotify Free account, I ...
Hi, I want to change my country after an international move but according to Spotify guidelines, it says that I have to downgrade to Spotify Free and create a new Premium Account. From...
Spotify Star
383 Views
1 replies
0 likes
PlanFamily PremiumCountry BulgariaDevicePC, Note9Operating SystemWidnows 10, Android 8 My Question or Issue Hello,I have a problem receiving emails from the system for 'setting the device password'. My account is created via Facebook and I have acces...
Plan Family Premium Country Bulgaria Device PC, Note9 Operating System Widnows 10, Android 8 My Question or Issue Hello, I have a problem receiving emails from the sys...
Roadie
393 Views
1 replies
0 likes
