Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
4445 Views
0 replies
9 likes
Security

4445 Views
0 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
chiccawith2cs
Visitor
463545 Views
974 replies
110 likes
Account

463545 Views
974 replies
110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1205131 Views
119 replies
117 likes
Account

1205131 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-10-08 9:00:30 AM
Maria
Moderator
112911 Views
72 replies
12 likes
Account
Login
Premium

112911 Views
72 replies
12 likes

Solved!! Spotify Family: Different accounts cannot play music simultaneously

PlanPremiumCountry USADeviceiPhone X, PC, Mac OSXOperating SystemiOS 12.1.2, Windows 10My Question or Issue If my sister is listening to her music on her seperate account under the family plan, and then I open the spotify app, I am prompted to contin...

dineco123
Newbie
Plan Premium Country USA Device iPhone X, PC, Mac OSX Operating System iOS 12.1.2, Windows 10 My Question or Issue If my sister is listening to her music on her seperate account ...
2019-01-14 3:04:09 AM
2019-01-14 5:26:53 AM
Billy-J
Spotify Star
665 Views
1 replies
0 likes
Account
Other

665 Views
1 replies
0 likes

Solved!! Discover Weekly Not Updating

Hi folks, My Discover Weekly has been stuck updating (13 days so far since last update): https://open.spotify.com/user/spotify/playlist/37i9dQZEVXcIcIXVGuzpz3?si=TVznHqwtTkuyNFF7qvZz4A Fortunately, it's one of my favorite DWs in a long time, so that'...

seanmatheny
Casual Listener
Hi folks, My Discover Weekly has been stuck updating (13 days so far since last update): https://open.spotify.com/user/spotify/playlist/37i9dQZEVXcIcIXVGuzpz3?si=TVznHqwtTkuyN...
2019-01-12 3:46:33 AM
2019-01-13 10:48:50 PM
seanmatheny
Casual Listener
776 Views
4 replies
0 likes
Account
Premium
Subscription

776 Views
4 replies
0 likes

Solved!! Account disappeared

Plan:Free My account seemed to disappear, couldn't log in through phone nor browser. Did a password reset using web browser, it worked fine.Note: Fixed the problem almost immediately after noticing (approx. 1 day from occurrence)

JJkingas
Newbie
Plan: Free My account seemed to disappear, couldn't log in through phone nor browser. Did a password reset using web browser, it worked fine. Note: Fixed the problem al...
2019-01-13 10:27:52 PM
2019-01-13 10:41:12 PM
Jose_M
Spotify Star
10762 Views
1 replies
0 likes
Account

10762 Views
1 replies
0 likes

Eventbrite Events on my artist profile.

Hello, so i heard i could start listing my Eventbrite events on my artist page. How do i go about doing this? Thanks in advance

jcmusic86
Newbie
Hello, so i heard i could start listing my Eventbrite events on my artist page. How do i go about doing this? Thanks in advance
2019-01-13 3:47:02 PM
2019-01-13 4:27:32 PM
Billy-J
Spotify Star
615 Views
1 replies
0 likes
Account

615 Views
1 replies
0 likes

Solved!! Can't link Facebook account

PlanPremiumCountry DevicePC, Samsung S8Operating SystemAndroid, Windows, Linux My Question or Issue When I link my account to Facebook I can't see my friends and after I restart the app it asks me to link it again.

SERISET
Casual Listener
Plan Premium Country Device PC, Samsung S8 Operating System Android, Windows, Linux My Question or Issue When I link my account to Facebook I can't see my friends and af...
2019-01-12 8:51:10 PM
2019-01-13 3:30:35 PM
SERISET
Casual Listener
298 Views
2 replies
0 likes
Account
Login

298 Views
2 replies
0 likes

change country

Hi, I'm trying to change my country in my account settings beceause my profil is now in France but I live also in Spain and I would like to join my Family Plan based in Spain. However, on the dropdown list, I only have the country where I am currentl...

parma_448
Newbie
Hi, I'm trying to change my country in my account settings beceause my profil is now in France but I live also in Spain and I would like to join my Family Plan based in Spain. H...
2019-01-13 11:51:28 AM
2019-01-13 12:22:13 PM
Maxim
Spotify Star
252 Views
1 replies
0 likes
Account
Premium

252 Views
1 replies
0 likes

Spotify widget not working

PlanPremium DeviceHuawei mate 20 lite My Question or Issue I'd like to use the lockscreen widget to change songs and whatnot but it doesn't show up. Is there a possible fix?

MJSAMS
Newbie
Plan Premium Device Huawei mate 20 lite My Question or Issue I'd like to use the lockscreen widget to change songs and whatnot but it doesn't show up. Is there a possible f...
2019-01-11 7:57:38 PM
2019-01-13 4:33:23 AM
Billy-J
Spotify Star
7044 Views
1 replies
0 likes
Premium

7044 Views
1 replies
0 likes

hey, i think i'm hacked too

Hey Everyone, I want to get help and get more attention on this issue as i have seen other people with similar complaints. 1. I can see uknown devices connected to my account, i don't own android.. what the **bleep**?2. i have weird new playlists...3...

114664697
Newbie
Hey Everyone, I want to get help and get more attention on this issue as i have seen other people with similar complaints. 1. I can see uknown devices connected to my account,...
2019-01-12 8:10:43 PM
2019-01-12 8:29:36 PM
Brunelicia
Community Legend
316 Views
1 replies
0 likes
Account
Security

316 Views
1 replies
0 likes

nao consigo redefinir minha senha, mesmo recebendo o link no meu email, diz que o link expirou

My Question or Issue Não consigo redefinir minha senha, o link enviado ao meu gmail não funciona, já tentei varias vezes, tenho uma assinatura premium e não consigo usar por isso.assinatura premiumiphone xios 12brazil

Marcelohoop
Newbie
My Question or Issue Não consigo redefinir minha senha, o link enviado ao meu gmail não funciona, já tentei varias vezes, tenho uma assinatura premium e não consigo usar por is...
2019-01-11 6:27:02 PM
2019-01-12 8:20:37 PM
Brunelicia
Community Legend
1268 Views
1 replies
0 likes
Login

1268 Views
1 replies
0 likes

One-time payment via Momo not working

PlanN/ACountryVietnam DeviceNokia 7 PlusOperating SystemAndroid 9 My Question or IssueI made my one-time payment (1 month) using Momo.The transaction in Momo was successful (my Momo balance was subtracted) but when I was redirected to live.adyen.com/...

easd
Casual Listener
Plan N/A Country Vietnam Device Nokia 7 Plus Operating System Android 9 My Question or Issue I made my one-time payment (1 month) using Momo. The transaction in Momo was suc...
2019-01-12 4:17:09 PM
2019-01-12 4:26:47 PM
easd
Casual Listener
713 Views
1 replies
0 likes
Premium

713 Views
1 replies
0 likes

Solved!! Change my personal information

Hello.I just wanted to know how can I change my birth date on Spotify if I created the account with a Facebook account. When I created my Facebook account, I was 10 years old, and in order to do so, I had to add a fake birth date there.I created my S...

jcrissnell
Casual Listener
Hello. I just wanted to know how can I change my birth date on Spotify if I created the account with a Facebook account. When I created my Facebook account, I was 10 years old, and in order...
2019-01-12 2:59:39 AM
2019-01-12 3:51:29 PM
josemartinezbe
Regular
911 Views
2 replies
0 likes
Account
Free
Login
Other

911 Views
2 replies
0 likes

Have I been hacked?

PlanPremiumCountry UkDeviceFairphoneOperating SystemAndroid My Question or Issue I have had some pretty weird stuff going on with my Spotify account in the last few weeks. I play Spotify on my phone as well as on a pc using the Spotify app; (A) when ...

user-removed
Visitor
Plan Premium Country Uk Device Fairphone Operating System Android My Question or Issue I have had some pretty weird stuff going on with my Spotify account in the ...
2019-01-12 11:29:14 AM
2019-01-12 2:47:15 PM
OneByBoo
Roadie
238 Views
1 replies
0 likes
Account
Login
Security

238 Views
1 replies
0 likes

Username is a bunch of random numbers and letters

PlanPremium My username (My actual name) Turned into a bunch of letters and numbers some months ago and thought it just was some bug, that would disappear over time, but it hasn't My user name now is: 21lofy4ed66bu4j7lavl66pliI would just like to be ...

Elias_Mellerup
Casual Listener
Plan Premium My username (My actual name) Turned into a bunch of letters and numbers some months ago and thought it just was some bug, that would disappear over time, but it hasn't&...
2019-01-12 11:54:25 AM
2019-01-12 2:42:57 PM
OneByBoo
Roadie
232 Views
1 replies
0 likes
Account

232 Views
1 replies
0 likes

Solved!!Superuser Contribution Temporarily freeze song analysis

PlanPremiumCountryUSADeviceComputer; Ipad Pro; Android Phone (I use all 3 with Spotify)Operating System(Windows 10; iOS 12.1.1; Android 8.0.0) My Question or Issue There are times when I want to listen to a certain genre, for instance late at night, ...

BobboZmuda
Regular
Plan Premium Country USA Device Computer; Ipad Pro; Android Phone (I use all 3 with Spotify) Operating System (Windows 10; iOS 12.1.1; Android 8.0.0) My Question or Issue The...
2019-01-10 8:19:25 AM
2019-01-12 10:57:41 AM
Guido
Spotify Legend
663 Views
2 replies
0 likes
Other

663 Views
2 replies
0 likes

Superuser Contribution Connect my Spotify to a different Fb account.

PlanFreeCountry BelgiumDeviceMoto g6 plusOperating SystemAndroid Oreo My Question or IssueSo my spotify account was created via Facebook.Now this Facebook account is one I don't utilize anymore. And I would like to get rid of it.Problem is my Spotify...

SomaSchicksal
Newbie
Plan Free Country Belgium Device Moto g6 plus Operating System Android Oreo My Question or Issue So my spotify account was created via Facebook. Now this Facebook...
2019-01-10 6:09:29 PM
2019-01-12 10:48:48 AM
Guido
Spotify Legend
194 Views
2 replies
0 likes
Account

194 Views
2 replies
0 likes

Help was I hacked

My Question or Issue is that somehow 3 day´s ago I was kicked out of my account on my phone and laptop. Idon´t know what happend. If tried to lock back in but on my phone it randomly rests as if I never tiped in my password and on my laptop it says t...

JohnnyCroner
Newbie
My Question or Issue is that somehow 3 day´s ago I was kicked out of my account on my phone and laptop. Idon´t know what happend. If tried to lock back in but on my phone it randomly rests as...
2019-01-12 7:07:44 AM
2019-01-12 8:37:04 AM
bobsjame
Casual Listener
324 Views
2 replies
0 likes
Login
Other
Security

324 Views
2 replies
0 likes

Added Hulu account but didn't work

PlanStudent Premium My Question or Issue I clicked create hulu account from my spotify student page and created a new hulu. When I logged out to sign in with another device my hulu account could not be found. I contacted hulu and they couldnt find my...

sydneylbnr
Newbie
Plan Student Premium My Question or Issue I clicked create hulu account from my spotify student page and created a new hulu. When I logged out to sign in with another...
2019-01-12 5:30:27 AM
2019-01-12 6:50:52 AM
Maxim
Spotify Star
217 Views
1 replies
0 likes
Other

217 Views
1 replies
0 likes

My account using by another device which I dont know

PlanPremiumCountry TurkeyDeviceiPhone 8Operating SystemiOS 12 My Question or Issue Hello there I have a problem that I just recognized, for 1 or 2 weeks when I open the application from my phone, from web browser or from windows application. There is...

berkan998
Newbie
Plan Premium Country Turkey Device iPhone 8 Operating System iOS 12 My Question or Issue Hello there I have a problem that I just recognized, for 1 or 2 weeks when I open...
2019-01-11 3:44:59 PM
2019-01-12 2:48:35 AM
katiek_
Composer
639 Views
2 replies
0 likes
Account
Security

639 Views
2 replies
0 likes

Artist with many profiles

Hi! I´m a label manager and few days ago we release an ep of an artist called Thimble. As I can see, this artist have many profiles, almost one for each release. He told me that all that release are from him, but don´t understant why so many profiles...

Oncina
Newbie
Hi! I´m a label manager and few days ago we release an ep of an artist called Thimble. As I can see, this artist have many profiles, almost one for each release. He told me that all that release are ...
2018-03-09 1:32:11 PM
2019-01-11 12:29:42 AM
osornios
Spotify Star
893 Views
1 replies
0 likes

893 Views
1 replies
0 likes

Help: Using Spotify at home and on the move

I have the Spotify Premium family plan. My account is hooked up to our Amazon Echo, as well as on my phone, and my wife has her own on her phone. If I'm outside the house listening to music, and she plays a song on the Amazon Echo, since it's on my a...

ashgarg
Newbie
I have the Spotify Premium family plan. My account is hooked up to our Amazon Echo, as well as on my phone, and my wife has her own on her phone. If I'm outside the house listening to music,...
2018-03-09 4:54:23 PM
2019-01-11 12:28:55 AM
osornios
Spotify Star
366 Views
1 replies
0 likes

366 Views
1 replies
0 likes

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