Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi, years ago I linked my band's artist profile to my personal Spotify account (not Facebook connected). The band has been inactive for a couple of years, so now when I tried to access the artist profile at artists.spotify.com, I couldn't access it b...
PlanFree/PremiumOperating System(Windows 10) My Question or Issue A string of zeroes has been permanently added to my username. When I add my password, a popup gives an 'error code 3' telling me that my username or password is incorrect. I have reset...
Hello, I am a new Barista looking to connect my account to the Starbucks/Spotify free Premium. I have been using this link as provided to attempt to link my account. At first I was trying to use my old spotify account (my facebook one) and it gave me...
PlanPremiumCountryUSA My Question or Issue I can't change my email. I tried changing it to another one that I have, but it reads that I already have this email used for another account. That isn't true. I searched the email that I wanted to use and t...
My name as an artist is the same as an Italian. The spoify put both on the same page. How to solve? artist name: Lagrotta PlanFreeCountryBrasl
Ok so many years ago I registered to Spotify using Facebook.I used FB to login etc etc. Since then I have deleted FB and on Spotify I have become a number.Never bothered me as long as I can open up Spotify and access my music. Now this morning I want...
iPhone 7 i have been trying to reset my password. Not working - followed all suggestions in help section. My my account maybe linked to Italy but it has been working until I updated my phone.
PlanFree/PremiumCountry BrazilDeviceiphone 7Operating Systemios10 My Question or IssueI have a Family Plan and I've just invited my wife, she did recieve an invite on her email, but when she tries to confirm her data on the Spotfy website, the name o...
Tried to cange passwort several times, by using the link to reset password. Anyways, i do net receive an email to change password. It is not in spam either. It's realy annoying as i aways try to keep my passwords updated. Any suggestions or does anyb...
PlanPremiumCountry Device(iPhone 8Operating System(iOS 10 My Question or Issue My account username is just numbers i have tried to log in to my account but it says i have free service. I have have premium service i have been paying for it but i want ...
My Question or Issue PlanPremiumCountry SpainDeviceiPhone 6SOperating SystemiOS 12 My Question or Issue After changing my Spotify account to Premium familiar, my playlists have just dissapeared and I am not able to have them back. How can I recover i...
A minha conta de facebook foi eleminada, nao consigo reativa-la. Tenho conta Premium no spotify, e nao consigo aceder a conta por ja nao ter a conta do facebook, ja pedi para reativar a conta mas e impossivel. Alguem me ajuda, nao sei o que fazer????
PlanPremiumCountry GBDeviceDesktop/iPhone 5 Operating System(iOS 10/Windows 10.) My Question or Issue Randomly, without my doing, a fresh pair of playlist appeared along with a device. It also said I was following the author of the aforementioned pla...
PlanFree/PremiumCountry: India DeviceMi poco f1Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssuePlease bring Spotify in india as this is the platform where i can find each and every song specialys the korean ones which i ca...
I changed my spotify account to my student email but I'd like to change it back to my personal email. However, it won't let me use a 'previously used email', so do I just have to make another personal email or can I contact spotify directly and get t...
Hi, a plea from a Spotify fan to your software dev team: It took me a couple of hours working online with your (very helpful) LiveChat team to get my family logged in to my family account. The process is simply not clear at all. I was very close to q...
Hace unos meses, descubri que alguien desconocido estaba reproduciendo una musica espantosa desde mi cuenta. El intruso solo habia tenido acceso a mi cuenta durante unas pocas horas pero habia agregado un gran numero de albums vomitivos a mis listas....
Ich bekomme auf meiner Kreidtkarte Abbuchungen fuer ein Spotify Premium Abo obwohl ich kein solches eingerichtet habe. Ich verfuege auch nicht ueber ein Spotify Konto. Melde mich hier ueber das Konto meiner Freundin.Wie kann ich diese Zahlungen deakt...
PlanFree/PremiumCountry Netherlands My Question or Issue Hello,I've been using spotify premium for ages, but ever since I deleted my FB account I can't log into the account anymore. My username changed to a long random combination of numbers and lett...
PlanPremium/FamilyCountryCanadaDeviceiPhone 7Operating SystemiOS 12.1 My Question or IssueFor about 2 weeks, i've been experiencing suspicious activity on my account. For example, four playlists were played on my account today (between 12:00 pm and 1...