Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 4
2024-08-20 3:38:03 PM
1607 Views
0 replies
7 likes
Security

1607 Views
0 replies
7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Wednesday
Not applicable
445965 Views
970 replies
108 likes
Account

445965 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1199063 Views
119 replies
116 likes
Account

1199063 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2 hours ago
Maria
Moderator
108330 Views
72 replies
11 likes
Account
Login
Premium

108330 Views
72 replies
11 likes

Favorite Artists issue

DevicePCOperating System(Windows 7, latest Crome browser) My Question or IssueHello.I experience the following issue in Web player regularly. When I open some Artist page from another artist's page (from Related Artists tab) and that is my favorite a...

lotm
Casual Listener
Device PC Operating System (Windows 7, latest Crome browser) My Question or Issue Hello. I experience the following issue in Web player regularly. When I open some Artist page from...
2018-12-21 4:13:07 PM
2018-12-25 3:35:46 PM
lotm
Casual Listener
330 Views
3 replies
0 likes
Other

330 Views
3 replies
0 likes

Everything is gone...

My favorite songs, my playlists, my radios, everything is gone. I couldn't log in the week before so I thought nothing of it. But today I decided to check in and listen, but I had to change my password to even get in which I thought I had just messed...

BenDetert
Casual Listener
My favorite songs, my playlists, my radios, everything is gone. I couldn't log in the week before so I thought nothing of it. But today I decided to check in and listen, but I had to change my p...
2018-12-25 5:50:44 AM
2018-12-25 2:58:12 PM
BenDetert
Casual Listener
350 Views
2 replies
0 likes
Security

350 Views
2 replies
0 likes

Se borran todos mis albúms offlines

Lo que me pasa es que todas las canciones offlines que obviamente descargo se guardan, pero cuando descargo un albúm, pongo modo offline y cierro la aplicación de segundo plano se borra ese albúm, pero las playlist no.Tengo suficiente memoria, alrede...

-Drako-
Newbie
Lo que me pasa es que todas las canciones offlines que obviamente descargo se guardan, pero cuando descargo un albúm, pongo modo offline y cierro la aplicación de segundo plano se borra ese albúm, pe...
2018-12-24 9:30:44 AM
2018-12-25 2:19:47 AM
Billy-J
Spotify Star
159 Views
1 replies
0 likes
Other

159 Views
1 replies
0 likes

Spotify.me not updating since purchasing family plan

My spotify.me statistics have not updated since I purchased a Premium family plan two months ago. The only stat that has changed is the acousticness/danceability/tempo section; everything else is the same (genre, favorite tracks/artists, etc.). How d...

beefstewyum
Newbie
My spotify.me statistics have not updated since I purchased a Premium family plan two months ago. The only stat that has changed is the acousticness/danceability/tempo section; everything else is the...
2018-12-24 7:13:03 PM
2018-12-25 2:12:21 AM
Billy-J
Spotify Star
179 Views
1 replies
0 likes
Account
Other

179 Views
1 replies
0 likes

Solved!! Purchased a family plan on wrong account

I just purchased a family plan and didn't realize I was on my sons account. Is there any simple way to swith this over. I tried to cancel, right away, but the cancellation wont take into effect until next month. This was a gift to him and want it fix...

samiam88
Newbie
I just purchased a family plan and didn't realize I was on my sons account. Is there any simple way to swith this over. I tried to cancel, right away, but the cancellation wont ta...
2018-12-24 10:29:45 PM
2018-12-25 2:08:33 AM
Billy-J
Spotify Star
225 Views
1 replies
0 likes
Account
Subscription

225 Views
1 replies
0 likes

premium

PlanFree/PremiumCountryGermany Device(iPhone 6s)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I bought premium, but it`s not running on the app as premium. It`s still showing shuffle... when I look in it shows premium -...

ACN1
Newbie
Plan Free/Premium Country Germany Device (iPhone 6s) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I bought premium, but it`s not...
2018-12-24 9:29:32 PM
2018-12-25 2:06:28 AM
Billy-J
Spotify Star
205 Views
1 replies
0 likes
Account
Login
Premium

205 Views
1 replies
0 likes

Invader device uses my account!

PlanPremium FamiliarCountry: Argentina Device(Sony X-Peria, Toshiba Sattelite 775)Operating System(Linux Mint, Android, Windows 8.1) My Question or Issue There is a PS4 device that use my account in real time, and surely it's not mine. I'm listening ...

ulisesulises
Casual Listener
Plan Premium Familiar Country: Argentina Device (Sony X-Peria, Toshiba Sattelite 775) Operating System (Linux Mint, Android, Windows 8.1) My Question or Issue There is a...
2018-12-12 10:59:41 PM
2018-12-24 10:46:50 PM
ulisesulises
Casual Listener
248 Views
2 replies
0 likes
Account

248 Views
2 replies
0 likes

Cannot Find User

hello,i am looking to find a certain user on Spotify. Neither of us ever signed up with facebook or connected it through Facebook. When I type in his username into the search, nothing pops up. However, he shows me on his phone that he has a username ...

Reganaswezey
Regular
hello, i am looking to find a certain user on Spotify. Neither of us ever signed up with facebook or connected it through Facebook. When I type in his username into the search, nothing pops up. Howe...
2018-12-24 9:28:32 PM
2018-12-24 10:12:22 PM
OneByBoo
Roadie
267 Views
6 replies
0 likes
Account
Other
Premium

267 Views
6 replies
0 likes

Solved!! Merged accounts now premium and playlists are gone

I renewed my Spotify account on my facebook Spotify rather than the one linked to email realised my mistake then tried to merge the accounts by signing into facebook on the email account. Now my premium account does not show however I log in. I do no...

craigkew
Newbie
I renewed my Spotify account on my facebook Spotify rather than the one linked to email realised my mistake then tried to merge the accounts by signing into facebook on the email account. Now my prem...
2018-12-24 9:23:22 PM
2018-12-24 9:59:54 PM
OneByBoo
Roadie
222 Views
1 replies
0 likes
Account
Subscription

222 Views
1 replies
0 likes

Cannot remove profile picture

PlanPremium My Question or Issue I cannot remove my profile picture.

MihaiV
Newbie
Plan Premium My Question or Issue I cannot remove my profile picture.
2018-12-23 8:29:51 PM
2018-12-24 12:25:34 PM
Jose_M
Spotify Star
227 Views
2 replies
0 likes
Account

227 Views
2 replies
0 likes

Changing Spotify Username

Plan: (Premium Family)Country: US Device: PC I was wondering if it was possible to change the display name on my spotify account. It currently says "Spoodah RL" but I only wanted it to say "Spoodah", but I don't see an option to change it? Is it poss...

Spoodah
Newbie
Plan: (Premium Family) Country: US Device: PC I was wondering if it was possible to change the display name on my spotify account. It currently says "Spoodah RL" but I only wanted it...
2018-12-24 11:43:34 AM
2018-12-24 12:18:08 PM
Jose_M
Spotify Star
203 Views
1 replies
1 likes
Account

203 Views
1 replies
1 likes

Spotify Account - disappeared?

Plan - PremiumCountry - Canada Device - Samsung s6 My Question or IssueMy phone storage was filling up, so I decided to clear out some app data. I cleared the Spotify app data and when I went back to the app, I was no longer logged on to the app. So ...

danalum20
Casual Listener
Plan - Premium Country - Canada Device - Samsung s6 My Question or Issue My phone storage was filling up, so I decided to clear out some app data. I cleared the Spotif...
2018-12-15 11:50:31 PM
2018-12-24 9:57:34 AM
Jose_M
Spotify Star
399 Views
5 replies
0 likes
Account
Login
Premium

399 Views
5 replies
0 likes

Solved!! Facebook link corrupted

PlanPremiumCountry LebanonDeviceWindows // Samsung Note 8Operating SystemWindows 10 // Android My Question or IssueMy account was linked to my Facebook account.I was struggling to get Dolby Atmos on my computer so I had to reinstall the entire operat...

NMallah
Casual Listener
Plan Premium Country Lebanon Device Windows // Samsung Note 8 Operating System Windows 10 // Android My Question or Issue My account was linked to my Facebook account. I was s...
2018-12-21 1:44:11 PM
2018-12-24 9:47:57 AM
Jose_M
Spotify Star
342 Views
3 replies
0 likes
Account

342 Views
3 replies
0 likes

Spotify shows Web Player (chrome) twice in devices.

PlanPremiumCountryPolandDeviceiPhone 8Plus and PCOperating SystemiOS 12 and Windows 10 My Question or Issue Hi! Im using two devices, iPhone Spotify app and Web Player on Chrome browser. I dont know the third device (Web Player (Chrome)). I assumed t...

Michczaq
Casual Listener
Plan Premium Country Poland Device iPhone 8Plus and PC Operating System iOS 12 and Windows 10 My Question or Issue Hi! Im using two devices, iPhone Spotify ...
2018-12-23 8:28:42 PM
2018-12-24 9:04:36 AM
Gmugan
Casual Listener
964 Views
5 replies
0 likes
Account
Other
Premium
Security

964 Views
5 replies
0 likes

Login via android app on chromebook

My Spotify password does not work as login, only Facebook login works as login. I am 100% sure I have the right spotify password. What is wrong? Facebook login does not work when running the Spotify android app on a Chromebook PlanPremiumCountryUS De...

carlfredrikm
Newbie
My Spotify password does not work as login, only Facebook login works as login. I am 100% sure I have the right spotify password. What is wrong? Facebook login does not work when running the...
2018-12-24 1:56:31 AM
2018-12-24 8:18:04 AM
Jᴀᴄᴋ
Roadie
342 Views
1 replies
0 likes
Login

342 Views
1 replies
0 likes

Solved!!Superuser Contribution Unable to change country

I had a free US account and now that Spotify has launched in the UAE, I wanted to switch to Premium but it is not letting me change my country. Even though I enter the correct Zip code, it says it's an invalid code. PlanFree/PremiumCountry United Ara...

varunn90
Casual Listener
I had a free US account and now that Spotify has launched in the UAE, I wanted to switch to Premium but it is not letting me change my country. Even though I enter the correct Zip code, it says it's ...
2018-11-14 9:25:39 AM
2018-12-24 8:13:47 AM
Oraafat
Casual Listener
2996 Views
14 replies
2 likes
Account
Login

2996 Views
14 replies
2 likes

Solved!!Superuser Contribution Playlist Cover Photo- no pencil icon?

PlanPremiumCountryUSA DeviceiPhone 6s Plus and Chromebook ThinkPad My Question or IssueI've been trying to change the cover photos of my playlists for a while now. All the help I've found has said to click on the white pencil tool that is supposed to...

_sandraserbu_
Casual Listener
Plan Premium Country USA Device iPhone 6s Plus and Chromebook ThinkPad My Question or Issue I've been trying to change the cover photos of my playlists for a while no...
2018-12-18 3:37:37 AM
2018-12-24 7:58:40 AM
Daisy
Spotify Legend
4245 Views
4 replies
0 likes
Account
Other

4245 Views
4 replies
0 likes

PS4 App

PlanPremiumCountry CanadaDevicePlayStation4Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am trying to use spotify on my ps4 but it keeps saying you cant use spotify abroad for more than 14 days. I've never even left c...

Mikeyboi420
Casual Listener
Plan Premium Country Canada Device PlayStation4 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am trying to use spotify on my ...
2018-11-16 5:39:28 AM
2018-12-24 7:18:33 AM
Mikeyboi420
Casual Listener
273 Views
2 replies
0 likes
Account
Login
Other

273 Views
2 replies
0 likes

Minha conta foi excluída

PlanPremiumCountry BrasilDeviceMotorola Moto Z3Operating SystemAndroid My Question or IssueMinha conta foi excluída e não consigo mais acessa-la. Ao tentar fazer o login recebo a informação de que os meus dados não estão cadastrados. Porém eu tinha u...

user-removed
Visitor
Plan Premium Country Brasil Device Motorola Moto Z3 Operating System Android My Question or Issue Minha conta foi excluída e não consigo mais acessa-la. Ao tentar fazer...
2018-12-13 5:01:42 PM
2018-12-24 2:13:20 AM
Bittencourt
Spotify Star
504 Views
3 replies
0 likes
Account

504 Views
3 replies
0 likes

ERROR AL REPRODUCIR

PlanPremiumCountryFRANCE Operating SystemWindows XP My Question or IssueMUSICA QUE FIGURA EN TIPOGRAFIA OSCURA Y QUE AL QUERER REPRODUCIRLA INDICA QUE "SPOTIFY NO PUEDE REPRODUCIR ESTO EN ESTE MOMENTO"

JULIANCITO
Newbie
Plan Premium Country FRANCE Operating System Windows XP My Question or Issue MUSICA QUE FIGURA EN TIPOGRAFIA OSCURA Y QUE AL QUERER REPRODUCIRLA INDICA QUE "SPOTIFY NO PU...
2018-12-22 10:02:18 PM
2018-12-23 12:32:56 AM
Billy-J
Spotify Star
164 Views
1 replies
0 likes
Premium

164 Views
1 replies
0 likes

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