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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9950 Views
  • 3 replies
  • 9 likes
  • Security
  • 9950 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 496336 Views
  • 982 replies
  • 112 likes
  • Account
  • 496336 Views
  • 982 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214099 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214099 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122764 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122764 Views
  • 72 replies
  • 12 likes

Superuser Contribution Czy można przełączać się między profilami w planie Duo jak np. w Netfixie?

Użytkując aplikację na komputerze albo tv (Samsung) czy może moja partnerka przełączyć się na swoje konto. Nie widzę zmiany profilu z mojego na jej.

  • Newbie
  • Użytkując aplikację na komputerze albo tv (Samsung) czy może moja partnerka przełączyć się na swoje konto. Nie widzę zmiany profilu z mojego na jej.
  • Elena
  • Moderator
  • 480 Views
  • 1 replies
  • 0 likes
  • 480 Views
  • 1 replies
  • 0 likes

Can I stop from seeing ads for Duo?

Hello,I pay for spotify premium. I do not like ads. And today I encountered 2 ads prompting me to try spotify duo. First was when I opened the android app, a full page thing popped up. Later I also found a notification sitting in my drop down menu. I...

  • Newbie
  • Hello, I pay for spotify premium. I do not like ads. And today I encountered 2 ads prompting me to try spotify duo. First was when I opened the android app, a full page thing popped up. Later I also...
  • nadzz_18
  • Roadie
  • 708 Views
  • 3 replies
  • 2 likes
  • 708 Views
  • 3 replies
  • 2 likes

I got logged out of my account and I don't remember my password or email

I was trying to log in on a different device and I got logged out and can not get back in, I forgot my email and password,

  • Visitor
  • I was trying to log in on a different device and I got logged out and can not get back in, I forgot my email and password,
  • Maxim
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

My fees are being charged to an old credit card and are declined. How do I fix this?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 209 Views
  • 1 replies
  • 0 likes
  • Other
    Subscription
  • 209 Views
  • 1 replies
  • 0 likes

Superuser Contribution Forgot password, can't login and can't access login email anymore

I was suddenly logged out from Spotify today, forgot my password but cannot get a password reset since I cannot access the email I logged in with in the first place. I do however have Premium so am still subject to the monthly payments without being ...

  • Visitor
  • I was suddenly logged out from Spotify today, forgot my password but cannot get a password reset since I cannot access the email I logged in with in the first place.  I do however have Premium ...
  • user-removed
  • Not applicable
  • 374 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 374 Views
  • 2 replies
  • 0 likes

Max Limit of Possible Jam Session Users

PlanPremium My Question or IssueI am considering hosting a Jam Session and it is a need to logistically understand if Spotify can cut it or if working with a different platform is better. I have searched the web and there are mainly articles from 202...

  • Casual Listener
  • Plan Premium   My Question or Issue I am considering hosting a Jam Session and it is a need to logistically understand if Spotify can cut it or if working with a different platform is better...
  • Maxim
  • Spotify Star
  • 1175 Views
  • 5 replies
  • 1 likes
  • Account
    Premium
    Unlimited
  • 1175 Views
  • 5 replies
  • 1 likes

Unable to join Duo plan, the error says "You can't join this plan"

I upgraded to the Duo plan tonight specifically so my housemate can be on the same sub. I sent him the provided link to join, and takes him to a page that says: "You can't join this plan. We couldn't confirm that you live with the plan manager for th...

  • Casual Listener
  • I upgraded to the Duo plan tonight specifically so my housemate can be on the same sub. I sent him the provided link to join, and takes him to a page that says: "You can't join this plan. We couldn't...
  • sadprovod
  • Casual Listener
  • 451 Views
  • 2 replies
  • 0 likes
  • 451 Views
  • 2 replies
  • 0 likes

Won't accept payment method. Cash app card.

Trying to change payment method to my cash app card and it won't let me.

  • Visitor
  • Trying to change payment method to my cash app card and it won't let me.
  • Maxim
  • Spotify Star
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sou premium e continuo com propagandas

Olá! Sou assinante premium mas, por algum motivo, continuo com propagandas durante a reprodução. Consigo ouvir offline, passar músicas e todas as demais funções normalmente.Os outros membros do mesmo pacote (premium family) não têm o mesmo problema. ...

  • Casual Listener
  • Olá!   Sou assinante premium mas, por algum motivo, continuo com propagandas durante a reprodução.  Consigo ouvir offline, passar músicas e todas as demais funções normalmente. Os outro...
  • clarissapimentel
  • Visitor
  • 5927 Views
  • 3 replies
  • 1 likes
  • Premium
  • 5927 Views
  • 3 replies
  • 1 likes

edit display name

similar to question/issue posted above my display/profile name is spelled very wrong and following steps for both mobile and desktop I am not offered an edit button anywhere???

  • Visitor
  • similar to question/issue posted above my display/profile name is spelled very wrong and following steps for both mobile and desktop I am not offered an edit button anywhere???
  • Maxim
  • Spotify Star
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Desisti de encerrar minha conta Premium

Tinha solicitado o encerramento da minha conta,ou seja,solicitei o cancelamento da minha conta,mas pensei melhor e quero continuar com minha conta que está prevista para ser encerrada amanhã 13/09

  • Visitor
  • Tinha solicitado o encerramento da minha conta,ou seja,solicitei o cancelamento da minha conta,mas pensei melhor e quero continuar com minha conta que está prevista para ser encerrada amanhã 13/09
  • Billy-J
  • Spotify Star
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not receiving any promotional emails

In early 2021 I had to change the email on my account as I kept getting hacked, but ever since then I do not get any spotify promotional emails (i.e. codes for spotify presales/ spotify exclusive merch). I do still get emails from spotify but they ar...

  • Visitor
  • In early 2021 I had to change the email on my account as I kept getting hacked, but ever since then I do not get any spotify promotional emails (i.e. codes for spotify presales/ spotify exclusive mer...
  • Jessica_C
  • Newbie
  • 523 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 523 Views
  • 3 replies
  • 0 likes

Military usage in country other than my billing address

PlanFree/PremiumCountry Kuwait Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Dell Vostro and IphoneOperating System(iOS 10, Android Oreo, Windows 10,etc.) Windows 11 and IOS 17 My Question or IssueI am currently stationed in the Middle Ea...

  • Casual Listener
  • Plan Free/Premium Country Kuwait   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Dell Vostro and Iphone Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows ...
  • sduggins
  • Casual Listener
  • 332 Views
  • 5 replies
  • 0 likes
  • Account
  • 332 Views
  • 5 replies
  • 0 likes

Superuser Contribution Video podcasts only playing audio

PlanFree DeviceMacbook Pro 2015Operating SystemBig Sur Version 11.2.3 My Question or IssueWhenever I play a podcast with video (any podcast), the mini video player that pops out only shows the thumbnail while the audio plays. I've tried switching bro...

  • Casual Listener
  • Plan Free   Device Macbook Pro 2015 Operating System Big Sur  Version 11.2.3   My Question or Issue Whenever I play a podcast with video (any podcast), the mini video player ...
  • Dessi
  • Moderator
  • 2297 Views
  • 5 replies
  • 0 likes
  • Account
    Free
  • 2297 Views
  • 5 replies
  • 0 likes

Unable to add any new log in method.

My default log in way is facebook, I want to add email with password or at least connect with google account. However whatever I try, I keep getting the same "somthing went wrong, please try again" error.

  • Visitor
  • My default log in way is facebook, I want to add email with password or at least connect with google account. However whatever I try, I keep getting the same "somthing went wrong, please try again" e...
  • Billy-J
  • Spotify Star
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Solved!! It logs me out when time passes after playing something on Spotify web

When I play something for more than 2 hours, I am automatically logged out of Spotify Web, and every time I turn my computer off and back on, I have to log in again:PS: I use Microsoft Edge

  • Casual Listener
  • When I play something for more than 2 hours, I am automatically logged out of Spotify Web, and every time I turn my computer off and back on, I have to log in again: PS: I use Microsoft Edge
  • Billy-J
  • Spotify Star
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes