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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2857 Views
  • 0 replies
  • 8 likes
  • Security
  • 2857 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 455253 Views
  • 973 replies
  • 109 likes
  • Account
  • 455253 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1201837 Views
  • 119 replies
  • 116 likes
  • Account
  • 1201837 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110132 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110132 Views
  • 72 replies
  • 12 likes

Não consigo mudar do plano individual para o plano família

PlanPremium Individual CountryBrazilDevice(Poco x3 pro)Operating System(Android 13) errorNão foi possível trocar de plano. Pode ser porque você não atende aos requisitos do plano, porque já tem este plano ou porque não tem nenhuma forma de pagamento ...

  • Casual Listener
  • Plan Premium Individual  Country Brazil Device (Poco x3 pro) Operating System (Android 13)   error Não foi possível trocar de plano. Pode ser porque você não atende aos requisitos...
  • Bittencourt
  • Spotify Star
  • 903 Views
  • 8 replies
  • 0 likes
  • Account
    Premium
  • 903 Views
  • 8 replies
  • 0 likes

Superuser Contribution followers and follow option keeps selecting and unselecting itself

Hi In the privacy and social section, the option about followers and following, keeps selecting and unselecting by itself, which is weird.

  • Casual Listener
  • Hi In the privacy and social section, the option about followers and following, keeps selecting and unselecting by itself, which is weird.
  • MartinT
  • Moderator
  • 213 Views
  • 3 replies
  • 0 likes
  • 213 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify duo and changing country

I just moved from the US to Canada and would like to invite my partner to join my spotify duo plan. I've changed my payment to my Canadian account, but I am still unable to change my country under my account settings. My partner still can't accept my...

  • Music Fan
  • I just moved from the US to Canada and would like to invite my partner to join my spotify duo plan. I've changed my payment to my Canadian account, but I am still unable to change my country under my...
  • AlejaR
  • Moderator
  • 3611 Views
  • 8 replies
  • 0 likes
  • Account
  • 3611 Views
  • 8 replies
  • 0 likes

Superuser Contribution Ho sbagliato accoount in cui attivare Premium, come si fa a modificarlo?

PlanPremiumCountryItaliaDeviceIphone 12/MacOs My Question or IssueHo fatto l'abbonamento a Premium, ma subito dopo mi sono accorta di averlo fatto nell'account sbagliato. Come faccio a spostare l'abbonamento sull'account giusto?

  • Visitor
  •   Plan Premium Country Italia Device Iphone 12/MacOs   My Question or Issue Ho fatto l'abbonamento a Premium, ma subito dopo mi sono accorta di averlo fatto nell'account sbagliato....
  • Eni
  • Moderator
  • 192 Views
  • 1 replies
  • 0 likes
  • Account
  • 192 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't log into my artist account !

Hi ! Posting from an old account now because I can't log into my main one - I recently signed up for Spotify for Artists in order to share some music, but I actually can't seem to log back in. I'm getting emails from Spotify to my account, but when I...

  • Casual Listener
  • Hi ! Posting from an old account now because I can't log into my main one - I recently signed up for Spotify for Artists in order to share some music, but I actually can't seem to log back in. I'm ge...
  • AliviaJoco
  • Visitor
  • 6278 Views
  • 5 replies
  • 0 likes
  • 6278 Views
  • 5 replies
  • 0 likes

Invited guest signing into Duo

PlanPremium DuoUSA My Question or Issue- when my husband received my invitation to join Premium Duo we thought that he should enter MY username and password- so he is now signed into mine, but that doesn’t give him DUO access and prevents me from usi...

  • Visitor
  • Plan Premium Duo USA   My Question or Issue- when my husband received my invitation to join Premium Duo we thought that he should enter MY username and password- so he is now signed into min...
  • Maxim
  • Spotify Star
  • 169 Views
  • 1 replies
  • 0 likes
  • Premium
  • 169 Views
  • 1 replies
  • 0 likes

New phone won't update playlists

I have a Family account on my previous phone. It broke so I got a new one. When I log in on my new phone, my user image doesn't show, it's not showing I have a family plan, and I can't retrieve my playlists created on my previous phone. Need help ple...

  • Visitor
  • I have a Family account on my previous phone. It broke so I got a new one. When I log in on my new phone, my user image doesn't show, it's not showing I have a family plan, and I can't retrieve my pl...
  • noahaarthur
  • Newbie
  • 237 Views
  • 2 replies
  • 0 likes
  • 237 Views
  • 2 replies
  • 0 likes

Account suspended because of malicious user actions, no answer from support

Hello, I'm posting here today because my Spotify account was suspended almost a month ago. I have contacted Spotify Support almost every day since the suspension but they are not giving me any answer.So my last resort is now to post here, in the hope...

  • Gig Goer
  • Hello, I'm posting here today because my Spotify account was suspended almost a month ago. I have contacted Spotify Support almost every day since the suspension but they are not giving me any answer...
  • msd_qusyairi
  • Casual Listener
  • 3904 Views
  • 35 replies
  • 7 likes
  • Account
    Other
  • 3904 Views
  • 35 replies
  • 7 likes

Can't find password reset and Gmail associated with account not found

My Question or IssueI just got a free trial for the Premium subscription and I'm trying to log in on another phone. The problem is is that I forgot the password to the Gmail that's associated with my Spotify account. I tried to reset the password, bu...

  • Visitor
  •     My Question or Issue I just got a free trial for the Premium subscription and I'm trying to log in on another phone. The problem is is that I forgot the password to the Gmail that's ...
  • osornios
  • Spotify Star
  • 223 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 223 Views
  • 1 replies
  • 0 likes

I have signed up for a premium duo account but the app on my phone doesnt s

signed up for premium duo, but my iphone app seems to think i only have the free version. cannot shuffle playlists.

  • Visitor
  • signed up for premium duo, but my iphone app seems to think i only have the free version. cannot shuffle playlists.
  • Maxim
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

I don't have a artist account and my music got mixed with another artist? how can i fix this?

Please help me, i do not know what to do. i just want to get an artist account but now i cannot since my music is mixed up with some random artist.

  • Visitor
  • Please help me, i do not know what to do. i just want to get an artist account but now i cannot since my music is mixed up with some random artist.
  • Maxim
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 164 Views
  • 1 replies
  • 0 likes

cant log in to Spotify

PlanPremiumCountryUKDeviceiPhone 13 proOperating SystemiOS 17 My Question or IssueI can't log into my spotify which is linked to my google account. Whenever i try it says incorrect username or password. I have tried changing the password or logging i...

  • Visitor
  • Plan Premium Country UK Device iPhone 13 pro Operating System iOS 17   My Question or Issue I can't log into my spotify which is linked to my google account. Whenever i try it says inc...
  • TanyaS
  • Rising Star 4
  • 433 Views
  • 1 replies
  • 0 likes
  • Login
  • 433 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify is unavailable in Donetsk region, Ukraine, without using VPN or proxy.

PlanPremiumCountryUkraine, Donetsk regionAll DeviceAll Operating SystemSpotify does not launch natively on all devices in the specified region without using VPN or proxy. How can this issue be resolved?

  • Newbie
  • Plan Premium Country Ukraine, Donetsk region All Device All Operating System Spotify does not launch natively on all devices in the specified region without using VPN or proxy. How can this iss...
  • Elena
  • Moderator
  • 423 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Unlimited
  • 423 Views
  • 1 replies
  • 0 likes

Superuser Contribution showing email and password is incorrect.

can't receive change your password email for reasons. it's been 4-5 days. nothing has worked so far. it shows the same message for my other account but logs in after 3-4 attempts. that's not the case for my main account.

  • Visitor
  • can't receive change your password email for reasons. it's been 4-5 days. nothing has worked so far. it shows the same message for my other account but logs in after 3-4 attempts. that's not the case...
  • Elena
  • Moderator
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Superuser Contribution Restoring my Spotify

I have a premium account and have been accessing my Spotify account very well but I now just got a new phone. I moved from my iPhone 7 to an iPhone 11 and I cannot get my Spotify account

  • Visitor
  • I have a premium account and have been accessing my Spotify account very well but I now just got a new phone.  I moved from my iPhone 7 to an iPhone 11 and I cannot get my Spotify account 
  • Maria
  • Moderator
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Missing account

PlanFreeCountryUnited KingdomDeviceAll, including websiteOperating SystemN/A My Question or IssueMy friend has had a free account for a couple of months. However, they were randomly logged out of the app. They had issues logging back in so followed t...

  • Visitor
  •   Plan Free Country United Kingdom Device All, including website Operating System N/A   My Question or Issue My friend has had a free account for a couple of months. However, the...
  • Billy-J
  • Spotify Star
  • 183 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 183 Views
  • 1 replies
  • 0 likes

No me deja canjear el pin virtual

Compre la membresia de "Pin virtual Spotify Premium 1 mes" y cuando canjeeo el codigo me aparece "Se produjo un error. Vuelve a intentarlo o visita nuestra página de ayuda."

  • Visitor
  • Compre la membresia de "Pin virtual Spotify Premium 1 mes" y cuando canjeeo el codigo me aparece "Se produjo un error. Vuelve a intentarlo o visita nuestra página de ayuda."
  • Billy-J
  • Spotify Star
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes