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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alliev1
  • Casual Listener
  • 169436 Views
  • 694 replies
  • 57 likes
  • Account
  • 169436 Views
  • 694 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1089390 Views
  • 118 replies
  • 104 likes
  • Account
  • 1089390 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 51739 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51739 Views
  • 57 replies
  • 8 likes

Unlink my login from my Facebook account

Plan: PremiumCountry: Spain My Question or Issue: I want to unlink my login from my Facebook account. I currently have my Facebook account deactivated and will eventually delete it. I want to be able to change my email and password so I can log in to...

  • Casual Listener
  • Plan: Premium Country: Spain   My Question or Issue:   I want to unlink my login from my Facebook account. I currently have my Facebook account deactivated and will eventually del...
  • Brunelicia
  • Spotify Star
  • 349 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 349 Views
  • 1 replies
  • 0 likes

Notification to update account

I keep receiving emails from Spotify to update my account info. Is this legit?

  • Newbie
  • I keep receiving emails from Spotify to update my account info. Is this legit?
  • MattSuda
  • Spotify Star
  • 291 Views
  • 1 replies
  • 0 likes
  • App & Features
  • 291 Views
  • 1 replies
  • 0 likes

Only "Male" and "Female" available for choice

My friend from Russia wanted to try out Spotify, but they can't register, because they're asked to mark their gender as either "Male" or "Female", and they don't identify as either. What can they do, and why do you remove that option in certain regio...

  • Casual Listener
  • My friend from Russia wanted to try out Spotify, but they can't register, because they're asked to mark their gender as either "Male" or "Female", and they don't identify as either. What can they do,...
  • slicepin
  • Newbie
  • 267 Views
  • 3 replies
  • 0 likes
  • Account
  • 267 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution [Community] password change

HiI want to change my e-mail address, but I don't remember my password that was connected to the address that I want to change. I also can't reset it, because that e-mail address doesn't exist anymore, so sending an e-mail with a reset link is not an...

  • Casual Listener
  • Hi I want to change my e-mail address, but I don't remember my password that was connected to the address that I want to change. I also can't reset it, because that e-mail address doesn't exist anym...
  • Eni
  • Moderator
  • 249 Views
  • 1 replies
  • 0 likes
  • Community
  • 249 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't let me sign into sites

So, I've been trying to log into 2 different websites, 'todaystopfans' and 'statsforspotify' neither of them are letting me sign in with my details. On my iPhone the login button just doesn't do anything, it lets me press it infinitely with no respon...

  • Newbie
  • So, I've been trying to log into 2 different websites, 'todaystopfans' and 'statsforspotify' neither of them are letting me sign in with my details. On my iPhone the login button just doesn't do anyt...
  • Jeremy
  • Moderator
  • 1195 Views
  • 1 replies
  • 0 likes
  • Login
  • 1195 Views
  • 1 replies
  • 0 likes

Superuser Contribution Popup podcast notifications in app -

I recently registered for a premium account. The experience has been pretty good, but i've noticed that i'm getting a popup in the ios app suggesting content (like a sponsored podcast) that I have to dismiss before i start listening to music. This is...

  • Regular
  • I recently registered for a premium account. The experience has been pretty good, but  i've noticed that i'm getting a popup in the ios app suggesting content (like a sponsored podcast) that I h...
  • Magickly
  • Regular
  • 5846 Views
  • 31 replies
  • 22 likes
  • Account
    Other
    Premium
    Subscription
  • 5846 Views
  • 31 replies
  • 22 likes

Superuser Contribution Tenho o mesmo email para a mesma conta

Tenho duas contas, uma chamada Leonardo Freitas e outra 8vjuany7e062cv0irikgvpsqw a minha conta Leonardo Freitas é premium e a outra não é, mas eu tenho cadastrado o mesmo email para as duas, e sempre quando eu me conecto pelo navegador eu entro na m...

  • Visitor
  • Tenho duas contas, uma chamada Leonardo Freitas e outra  8vjuany7e062cv0irikgvpsqw a minha conta Leonardo Freitas é premium e a outra não é, mas eu tenho cadastrado o mesmo email para as duas, e...
  • Bittencourt
  • Spotify Star
  • 2113 Views
  • 9 replies
  • 0 likes
  • Account
  • 2113 Views
  • 9 replies
  • 0 likes

Superuser Contribution Can’t add Email to Facebook Spotify account

I cannot add a email to my Spotify account that was created through Facebook, how can I add an email. It pulls up with an x on top of the add email thing under account overview.

  • Casual Listener
  • I cannot add a email to my Spotify account that was created through Facebook, how can I add an email. It pulls up with an x on top of the add email thing under account overview.  
  • Jeremy
  • Moderator
  • 492 Views
  • 5 replies
  • 0 likes
  • Account
  • 492 Views
  • 5 replies
  • 0 likes

Let us email you when we need help!

There is no accurate way to contact you guys, meaning Spotify. I received a notification to verify my account which I’ve never had to do before. So I’m trying to figure out why you would need me to do that now. The email that you sent I was not able ...

  • Visitor
  • There is no accurate way to contact you guys, meaning Spotify. I received a notification to verify my account which I’ve never had to do before. So I’m trying to figure out why you would need me to d...
  • Siddharth21
  • Casual Listener
  • 273 Views
  • 2 replies
  • 0 likes
  • 273 Views
  • 2 replies
  • 0 likes

Superuser Contribution Lyric

I paid to make a premium account because I wanted to hear the lyrics of the song without being disturbed by ads while listening to the song but why after I updated the application on the Playstore the function of the song lyrics disappeared? It's use...

  • Casual Listener
  • I paid to make a premium account because I wanted to hear the lyrics of the song without being disturbed by ads while listening to the song but why after I updated the application on the Playstore th...
  • Siddharth21
  • Casual Listener
  • 359 Views
  • 4 replies
  • 1 likes
  • 359 Views
  • 4 replies
  • 1 likes

Superuser Contribution How do I recover app permissions?

PlanFree/PremiumCountryUSOperating System(iOS 10, Windows 10) My Question or IssueI recently disabled google from accessing my account. I want to enable this again. For easier sign-ins and email sign-in notifications.

  • Casual Listener
  • Plan Free/Premium Country US Operating System (iOS 10, Windows 10)   My Question or Issue I recently disabled google from accessing my account. I want to enable this again. For easier si...
  • Novy
  • Moderator
  • 208 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 208 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Continue with Apple" option leads to the wrong account on iPhone

PlanPremiumCountryUSADeviceiPhone 11 MaxOperating SystemIOS 14.6My Question or Issue I accidentally signed up to Spotify 2 separate times. I used the same email address both times, but because I chose the "hide my email" option the 2nd time, it didn'...

  • Visitor
  • Plan Premium Country USA Device iPhone 11 Max Operating System IOS 14.6 My Question or Issue   I accidentally signed up to Spotify 2 separate times. I used the same email address both ...
  • Novy
  • Moderator
  • 334 Views
  • 2 replies
  • 0 likes
  • Account
  • 334 Views
  • 2 replies
  • 0 likes

release radar

I generally like release radar, but there's been a problem lately. Some artists that I like, for example, Pixies, Fleetwood Mac, and Rolling Stones, have been releasing waves and waves of old live material, that I don't really want to show up in my r...

  • Casual Listener
  • I generally like release radar, but there's been a problem lately. Some artists that I like, for example, Pixies, Fleetwood Mac, and Rolling Stones, have been releasing waves and waves of old live ma...
  • TreyAnastasio
  • Spotify Star
  • 215 Views
  • 1 replies
  • 0 likes
  • App & Features
    Discovery & Promo
  • 215 Views
  • 1 replies
  • 0 likes

Change email account on my Premium subscription

My Spotify acct is linked to an email account I don't use anymore. I've been trying to move all my emails from Yahoo to Gmail, but I can't figure out how to do it in Spotify. Instructions on Spotify say to go to Account, then Edit Profile, but it doe...

  • Casual Listener
  • My Spotify acct is linked to an email account I don't use anymore.  I've been trying to move all my emails from Yahoo to Gmail, but I can't figure out how to do it in Spotify.  Instructions...
  • TreyAnastasio
  • Spotify Star
  • 1919 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 1919 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't reset password

My Question or IssueRecently I got a fairly suspicious email stating that my Spotify account password had to be reset due to suspicious activity. It provided a password reset link that lead to a site starting with wl.spotify.com, however I couldn't g...

  • Newbie
  • My Question or Issue Recently I got a fairly suspicious email stating that my Spotify account password had to be reset due to suspicious activity. It provided a password reset link that lead to a si...
  • Ver
  • Spotify Legend
  • 670 Views
  • 5 replies
  • 0 likes
  • Account
    Security
  • 670 Views
  • 5 replies
  • 0 likes

Superuser Contribution It needs to be easier to get live support

I find it extremely difficult and frustrating to get live support from someone from Spotify to help me with my problem. I wish it was easier to contact someone who works for Spotify to help me with issues when it they occur on the app. I have a premi...

  • Visitor
  • I find it extremely difficult and frustrating to get live  support from someone from Spotify to help me with my problem. I wish it was easier to contact someone who works for Spotify to help me ...
  • Eni
  • Moderator
  • 118 Views
  • 1 replies
  • 0 likes
  • 118 Views
  • 1 replies
  • 0 likes

Wife is currently deployed overseas; cant join duo account?

My wife is currently serving in the military overseas, and after inviting her to join a duo account so she could enjoy some music, she was told she couldnt join due to her current location. She entered the correct address and everything. Is there any...

  • Visitor
  • My wife is currently serving in the military overseas, and after inviting her to join a duo account so she could enjoy some music, she was told she couldnt join due to her current location. She enter...
  • bittergod
  • Regular
  • 1051 Views
  • 3 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 1051 Views
  • 3 replies
  • 1 likes

Solved!! Duo set-up not working as I am on Holidays and not in our flat

I upgraded from Premium to Duo Plan to share with my partner. We both have IOS (Iphones) I am currently in Austria, Europe for a holiday, my partner is in our flat in Cape Town, South Africa. Duo set-up location verification doesn't work as I am curr...

  • Newbie
  • I upgraded from Premium to Duo Plan to share with my partner.  We both have IOS (Iphones)  I am currently in Austria, Europe for a holiday, my partner is in our flat in Cape Town, South A...
  • Billy-J
  • Spotify Star
  • 299 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 299 Views
  • 1 replies
  • 0 likes

Superuser Contribution No content under 'New Releases' across all apps on my account

PlanDuo PremiumCountryN. MacedoniaDeviceiPhone XR, MacBook Pro 2017Operating SystemiOS 13.6, macOS 10.15.5 My Question or IssueI have no content under New Releases. There are two sections:'The best new releases', which has one playlist titled 'New Mu...

  • Regular
  • Plan Duo Premium Country N. Macedonia Device iPhone XR, MacBook Pro 2017 Operating System iOS 13.6, macOS 10.15.5   My Question or Issue I have no content under New Releases. There are...
  • IsmarH87
  • Newbie
  • 5014 Views
  • 40 replies
  • 1 likes
  • Account
    Other
    Premium
    Subscription
  • 5014 Views
  • 40 replies
  • 1 likes

Solved!!Superuser Contribution Deleted all songs from playlist

my playlist called "Jatt" collaborative playlist had (i think) 40 songs 39 were deleted by someone else how can i recover these songs the playlist wasnt deleted, so doign teh "recover playlist" thing doesnt help thank you!!

  • Regular
  • my playlist called "Jatt" collaborative playlist had (i think) 40 songs 39 were deleted by someone else   how can i recover these songs   the playlist wasnt deleted, so doign te...
  • Alex
  • Moderator
  • 564 Views
  • 12 replies
  • 1 likes
  • Account
    Other
  • 564 Views
  • 12 replies
  • 1 likes

Env: prod