Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
4510 Views
0 replies
9 likes
Security

4510 Views
0 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Saturday
nolosabemos
Visitor
464170 Views
975 replies
110 likes
Account

464170 Views
975 replies
110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1205319 Views
119 replies
117 likes
Account

1205319 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-10-08 9:00:30 AM
Maria
Moderator
113026 Views
72 replies
12 likes
Account
Login
Premium

113026 Views
72 replies
12 likes

Superuser Contribution premium

je me suis inscrit à spotify premium et j'ai déja été prélevé mais imppossible de me connecter. comment faire svp?????(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

user-removed
Visitor
je me suis inscrit à spotify premium et j'ai déja été prélevé mais imppossible de me connecter. comment faire svp????? (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue &...
2018-12-29 7:22:34 PM
2018-12-31 3:38:33 PM
Guido
Spotify Legend
285 Views
1 replies
0 likes
Premium

285 Views
1 replies
0 likes

Can't login to my user

PlanFreeCountry Finland I am new to this whole spotify community thing but now I really need help. I was listening to my spotify as usual but then it logged out by it self. I was trying to log back in but couldn't remember my password so I tried to r...

user-removed
Visitor
Plan Free Country Finland I am new to this whole spotify community thing but now I really need help. I was listening to my spotify as usual but then it logged ...
2018-12-28 1:05:10 PM
2018-12-31 1:31:58 PM
Jose_M
Spotify Star
445 Views
3 replies
0 likes
Account
Free
Login

445 Views
3 replies
0 likes

Solved!! Favorites and playlists deleted

Hi, I am using a free account and am in Canada but spend time in the US. I almost exclusively use Spotify on a Google Pixel 2 phone. My issue is that I logged into Spotify once or twice on my HP laptop, and my account didn't sync up (no playlists or ...

user-removed
Visitor
Hi, I am using a free account and am in Canada but spend time in the US. I almost exclusively use Spotify on a Google Pixel 2 phone. My issue is that I logged into Spotify once or twice on my HP lapt...
2018-12-30 8:07:13 AM
2018-12-31 1:27:38 PM
Luke
Spotify Star
693 Views
3 replies
0 likes
Account
Other

693 Views
3 replies
0 likes

Superuser Contribution Spotify support cancelled my subscription and blocked my account

Plan - FamilyFree/Premium - PremiumCountry - Turkey My Question or Issue Today I decided to contact support as I was not able to understand why there were polish songs in my weekly discovery playlists. I signed in to my Spotify account in Spotify web...

user-removed
Visitor
Plan - Family Free/Premium - Premium Country - Turkey My Question or Issue Today I decided to contact support as I was not able to understand why there were polish songs in ...
2018-12-24 10:43:34 PM
2018-12-31 1:03:16 PM
Teppka
Casual Listener
1182 Views
8 replies
0 likes
Account

1182 Views
8 replies
0 likes

Saved songs disappeared

Hi everyone,Someone or something accessed my account and deleted all my saved songs, I have changed my password and logged my account off from all devices, but ALL my saved music is gone.I like to store music by pressing save without putting them in ...

WoutervLeeuwen
Newbie
Hi everyone, Someone or something accessed my account and deleted all my saved songs, I have changed my password and logged my account off from all devices, but ALL my saved music is...
2018-12-30 10:20:25 PM
2018-12-31 11:18:36 AM
Maxim
Spotify Star
257 Views
1 replies
0 likes
Account
Other
Premium

257 Views
1 replies
0 likes

Solved!! About Analytics of my playlist

PlanPremiumCountryJapan DeviceWindows pc, Xperia z5 premiumOperating SystemWindows10 Android7.1.1 My Question or Issue I'd like to check the trends of people following their playlists and the variation values of followers. But I do not know how to ...

Nagi
Music Fan
Plan Premium Country Japan Device Windows pc, Xperia z5 premium Operating System Windows10 Android7.1.1 My Question or Issue I'd like to check the trends of people follow...
2018-12-31 9:53:39 AM
2018-12-31 10:48:16 AM
Maxim
Spotify Star
4036 Views
2 replies
0 likes
Account
Other

4036 Views
2 replies
0 likes

My account was hacked for a few months. Now all suggested songs arent mine.

My account was hacked by a French dude for a few months now all of my playlists and suggested songs, release radar etc are majority French stuff. Any way to get around this?

Aaronk-f
Newbie
My account was hacked by a French dude for a few months now all of my playlists and suggested songs, release radar etc are majority French stuff. Any way to get around this?
2018-12-31 3:44:34 AM
2018-12-31 7:35:38 AM
Billy-J
Spotify Star
219 Views
1 replies
0 likes
Account

219 Views
1 replies
0 likes

Year in music (2018 wrapped)

Hello Is Spotify no longer sending out e-mails at the end of the year with stats about what you listened to? I didn't receive one this year. But I did find this 2018 wrapped page but when it loaded it was just empty. Is it something with my account? ...

Grouser
Regular
Hello Is Spotify no longer sending out e-mails at the end of the year with stats about what you listened to? I didn't receive one this year. But I did find this 2018 wrapped page but when it...
2018-12-29 6:05:06 PM
2018-12-31 7:07:42 AM
Billy-J
Spotify Star
595 Views
3 replies
0 likes
Other

595 Views
3 replies
0 likes

Someone is Hacking Me!!!!!!!!!!!

PlanPremium Student Country USA DeviceSamsung Galaxy S8+, Lenovo ThinkPad, PS4, Samsung Galaxy Watch My Question or Issue Someone is logging into my account and stopping my music to play some weird/creepy stuff i would like to change my account but i...

garciaj2
Newbie
Plan Premium Student Country USA Device Samsung Galaxy S8+, Lenovo ThinkPad, PS4, Samsung Galaxy Watch My Question or Issue Someone is logging into ...
2018-12-30 11:57:31 PM
2018-12-30 12:27:47 AM
user-removed
Not applicable
255 Views
1 replies
0 likes
Account
Login
Security
Unlimited

255 Views
1 replies
0 likes

Cannot link my facebook to spotify

PlanPremiumCountryThe NetherlandsDevice(Desktop/Oneplus 6)Operating System(Android, Windows 10) My Question or IssueI have a spotify premium account 115136601 (username). I want this account to be linked with my facebook, so when I login with faceboo...

user-removed
Visitor
Plan Premium Country The Netherlands Device (Desktop/Oneplus 6) Operating System (Android, Windows 10) My Question or Issue I have a spotify premium account 115136601 (username)...
2018-12-30 6:55:47 PM
2018-12-30 7:40:14 PM
OneByBoo
Roadie
313 Views
1 replies
0 likes
Account
Login
Premium

313 Views
1 replies
0 likes

Can't link account to Facebook

I had created another account with Facebook that I now never use, and now I cannot link my current Spotify account to Facebook. What can I do?

jprtggggg
Casual Listener
I had created another account with Facebook that I now never use, and now I cannot link my current Spotify account to Facebook. What can I do?
2018-12-29 10:28:02 PM
2018-12-30 6:27:13 PM
OneByBoo
Roadie
283 Views
3 replies
0 likes
Account
Login

283 Views
3 replies
0 likes

Solved!! Spammails (Passwordreset)

Dear Community, do you guys have any idea why I get spammed with e-mails to reset my password right now? I got 9 e-mails in the last 40 minutes, even tho I just reset my password (not by clicking any links in the e-mails tho) and when I got back in i...

Shksbr
Casual Listener
Dear Community, do you guys have any idea why I get spammed with e-mails to reset my password right now? I got 9 e-mails in the last 40 minutes, even tho I just reset my password (not by cli...
2018-12-21 8:32:44 PM
2018-12-30 1:33:33 PM
Sebasty
Community Legend
9289 Views
5 replies
0 likes
Account
Security

9289 Views
5 replies
0 likes

Can't access account

Plan Premium Country Canada Device iPhone 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi there, I have two accounts, I'm using an old account right now because it was the only one I could access. I have a Premium a...

Paulaaa444
Newbie
Plan Premium Country Canada Device iPhone 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi there, I have...
2018-12-29 8:28:43 PM
2018-12-30 10:47:15 AM
Maxim
Spotify Star
413 Views
1 replies
1 likes
Account

413 Views
1 replies
1 likes

Ranodm device in Spotify Connect

when I open Spotify there is always this random song playing that stops me from playing what I want to play. it says it is playing form some web player on chrome. but it's not my device. I tried logging out of all devices and changing my password but...

willcq12
Casual Listener
when I open Spotify there is always this random song playing that stops me from playing what I want to play. it says it is playing form some web player on chrome. but it's not my device. I tried logg...
2018-12-29 5:12:33 PM
2018-12-29 11:16:36 PM
dmoney23
Regular
324 Views
5 replies
0 likes
Account
Other
Security

324 Views
5 replies
0 likes

Can't log into my other account with premium,

Alright, so I signed up for the spotify premium with hulu about 3 months ago. I'm not able to sign into my Spotify anywhere else other than my phone, and the Hulu account I have associated with it no longer is active. Hulu still says I need to subscr...

user-removed
Visitor
Alright, so I signed up for the spotify premium with hulu about 3 months ago. I'm not able to sign into my Spotify anywhere else other than my phone, and the Hulu account I have associated with it no...
2018-12-29 4:21:23 PM
2018-12-29 7:11:34 PM
Billy-J
Spotify Star
218 Views
1 replies
0 likes
Account
Login
Premium
Subscription

218 Views
1 replies
0 likes

Cannot reset password on one of two accounts

PlanPremiumCountry PortugalDeviceiPhone 7, iPad and PCOperating System(Latest IOS and Windows My Question or Issue I currently have two accounts on Spotify. One free, which I'm using now to open this topic and a Premium in a Spotify Family Plan. The ...

jpsflores
Casual Listener
Plan Premium Country Portugal Device iPhone 7, iPad and PC Operating System (Latest IOS and Windows 😎 My Question or Issue I currently have two accounts on Spotify. One ...
2018-12-27 4:51:53 PM
2018-12-29 7:00:25 PM
Jose_M
Spotify Star
585 Views
4 replies
0 likes
Account
Security

585 Views
4 replies
0 likes

Setting up a Spotify Artist Profile

So I recently released my first song along with two other artists who already have an artist account on Spotify. The song was released under the lable EDM.COM. On the signing they asked for the artist profile which I couldn't provide but I am not abl...

RupavaBaruah
Casual Listener
So I recently released my first song along with two other artists who already have an artist account on Spotify. The song was released under the lable EDM.COM. On the signing they asked for t...
2018-12-29 3:45:50 PM
2018-12-29 6:59:42 PM
Maxim
Spotify Star
321 Views
3 replies
0 likes
Account
Other

321 Views
3 replies
0 likes

Superuser Contribution Recent activity not updating

PlanPremiumCountryHungary Operating SystemAndroid Nougat, Windows 7 My Question or Issue Since the past two weeks my recent activity became empty on all devices, both of which say: "No recent activity. Check out some new music now." (I listen to musi...

user-removed
Visitor
Plan Premium Country Hungary Operating System Android Nougat, Windows 7 My Question or Issue Since the past two weeks my recent activity became empty on all devic...
2018-11-14 9:36:11 PM
2018-12-29 4:45:39 PM
Peter
Spotify Legend
1975 Views
5 replies
2 likes
Account
Premium
Subscription

1975 Views
5 replies
2 likes

Solved!! Eligibility 3 months for $0.99

Hi, so I had a Premium for Student plan for $5 a month. It recently expired and auto-renewed for the basic Premium service for $10 a month. My question is, was I eligible for the 3 months for $0.99 offer for the Premium service? I understand I had Pr...

waldo621
Casual Listener
Hi, so I had a Premium for Student plan for $5 a month. It recently expired and auto-renewed for the basic Premium service for $10 a month. My question is, was I eligible for the 3 months for $0.99 o...
2018-12-29 3:32:59 PM
2018-12-29 4:06:03 PM
waldo621
Casual Listener
534 Views
2 replies
0 likes
Premium
Subscription

534 Views
2 replies
0 likes

Unable to reset my son's new spotify account

PlanPremiumAustralia I have signed my son up to spotify with a new account and invited him to the Family Plan ("invite pending"). I am unable to log him in to accept the invitation and attempting to reset the password does not seem to work at all (I ...

happyvegemites
Newbie
Plan Premium Australia I have signed my son up to spotify with a new account and invited him to the Family Plan ("invite pending"). I am unable to log him in to accept the invitati...
2018-12-29 1:59:13 PM
2018-12-29 3:52:15 PM
Maxim
Spotify Star
597 Views
1 replies
0 likes
Account
Login
Premium
Subscription

597 Views
1 replies
0 likes

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