Announcements

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • itsdanriley
  • Gig Goer
  • 256553 Views
  • 783 replies
  • 81 likes
  • Account
  • 256553 Views
  • 783 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126688 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126688 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 69902 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 69902 Views
  • 63 replies
  • 8 likes

Downloaded Music

Here’s one for you Spotify, so I have premium and I downloaded my music library to my phone, it worked completely fine when my phone was in airplane mode on my flight over to where I’m on vacation, my phone is still in airplane mode but all of a sudd...

  • Newbie
  • Here’s one for you Spotify, so I have premium and I downloaded my music library to my phone, it worked completely fine when my phone was in airplane mode on my flight over to where I’m on vacation, m...
  • Loxer
  • Spotify Star
  • 263 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 263 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to change email address (Account log in through Facebook)

I log into my Spotify account through Facebook. I have changed my Facebook's email address long time ago (2 years+) and old email address is deleted. However, my Spotify account still showing old email address. I tried to edit in Spotify, but it is n...

  • Casual Listener
  • I log into my Spotify account through Facebook.  I have changed my Facebook's email address long time ago (2 years+) and old email address is deleted. However, my Spotify account still showing ...
  • Bob0424
  • Newbie
  • 863 Views
  • 4 replies
  • 1 likes
  • Account
  • 863 Views
  • 4 replies
  • 1 likes

Help! Version 8.4.53

My spotify auto updated and now my music library has been reduced horrifically! E.g. I previously had songs saved off 22 different Prince albums (quite the fan here) and now there’s only one album on my spotify of Prince! That’s just one example, I’v...

  • Newbie
  • My spotify auto updated and now my music library has been reduced horrifically! E.g. I previously had songs saved off 22 different Prince albums (quite the fan here) and now there’s only one album on...
  • g2auf-v5r_wok
  • Casual Listener
  • 916 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 916 Views
  • 3 replies
  • 0 likes

Account hacked

PlanPremiumCountry UK DeviceiPhone 6 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My account has been hacked twice this month seemingly by two different unknown l people, on two different devices.I have not shared my p...

  • Casual Listener
  • Plan Premium Country UK    Device iPhone 6  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue     My account has been hac...
  • AlexMaster
  • Music Fan
  • 534 Views
  • 7 replies
  • 0 likes
  • 534 Views
  • 7 replies
  • 0 likes

Solved!! Can't make playlist collaborative

I'm trying to make my playlists collaborative but i don't see the option in the playlist menu even on mobile app or windows, the playlist is allready private so i think that i shouldn't face this issue. please help.

  • Casual Listener
  •   I'm trying to make my playlists collaborative but i don't see the option in the playlist menu even on mobile app or windows, the playlist is allready private so i think that i shouldn't face ...
  • Bittencourt
  • Spotify Star
  • 3435 Views
  • 1 replies
  • 0 likes
  • Other
  • 3435 Views
  • 1 replies
  • 0 likes

playlist becomes public again

PlanPremiumCountryCanada Device(iPhone 8, Macbook Air) My Question or IssueI made a playlist for my boyfriend and I made it private. However, the setting option "make public" keeps going back to "make secret" so I'd assume it automatically becomes pu...

  • Visitor
  • Plan Premium Country Canada  Device (iPhone 8, Macbook Air)   My Question or Issue I made a playlist for my boyfriend and I made it private. However, the setting option "make public...
  • user-removed
  • Not applicable
  • 1197 Views
  • 2 replies
  • 0 likes
  • 1197 Views
  • 2 replies
  • 0 likes

Solved!! sign up issues at Belarus

CountryBelarus Device(iPhone 5S My Question or IssueHello, I have a lady friend based in Minsk city, Belarus and she is trying to sign up to Spotify. But it seems it is not working there. Does anybody know if Spotify is accessible in Belarus ? or not...

  • Casual Listener
  • Country Belarus   Device (iPhone 5S   My Question or Issue Hello,   I have a lady friend based in Minsk city, Belarus and she is trying to sign up to Spotify. But it seems it ...
  • Maxim
  • Spotify Star
  • 4231 Views
  • 3 replies
  • 0 likes
  • 4231 Views
  • 3 replies
  • 0 likes

How can I know my spotify address?

I'm adding a new member of my spotify family (my sister), but it asks fir a verification about the address (same address), is there anyway that I can view my exact address because it keeps on denying the address that I input last year. PlanSpotify Fa...

  • Newbie
  • I'm adding a new member of my spotify family (my sister), but it asks fir a verification about the address (same address), is there anyway that I can view my exact address because it keeps on denying...
  • Maxim
  • Spotify Star
  • 373 Views
  • 1 replies
  • 0 likes
  • 373 Views
  • 1 replies
  • 0 likes

Superuser Contribution Se borran las canciones descargadas

Hola, todavia no solucionaron el error del borrado de canciones bajadas? Uno cree tener el album listo para escuchar off-line y oh! casualidad, el album se borro.Es un error muy comun que genero muchos topic sobre lo mismo. Por favor revean esto, es ...

  • Casual Listener
  • Hola, todavia no solucionaron el error del borrado de canciones bajadas? Uno cree tener el album listo para escuchar off-line y oh! casualidad, el album se borro. Es un error muy comun que genero mu...
  • -g_ik8hzckwgb
  • Casual Listener
  • 37673 Views
  • 26 replies
  • 29 likes
  • Premium
  • 37673 Views
  • 26 replies
  • 29 likes

How does an invited person fulfill the invitation?

Plan - Premium for familyCountry - DenmarkDevice - MiscOperating System - Misc My Question or Issue - please look at the attached and explain how to enter the invite code...

  • Casual Listener
  • Plan - Premium for family Country - Denmark Device - Misc Operating System - Misc   My Question or Issue - please look at the attached and explain how to enter the ...
  • Bahrt
  • Casual Listener
  • 416 Views
  • 1 replies
  • 0 likes
  • Account
  • 416 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify desktop version not playing any songs

PlanPremiumCountryUSA DeviceHP desktopOperating SystemLinux My Question or Issue Spotify on my desktop is incredibly flaky to begin with, but this week I haven't been able to play a song at all. For example, I go to the TGIF playlist, double click on...

  • Casual Listener
  • Plan Premium Country USA   Device HP desktop Operating System Linux   My Question or Issue   Spotify on my desktop is incredibly flaky to begin with, but this week I haven...
  • Alfredo
  • Roadie
  • 3531 Views
  • 3 replies
  • 0 likes
  • 3531 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cancelling Premium

So, I tried since last week to cancel my Spotify Premium but they always told me to try it later again. I am very thankful for evry Help!PlanPremiumCountry Germany My Question or Issue lol

  • Casual Listener
  • So, I tried since last week to cancel my Spotify Premium but they always told me to try it later again. I am very thankful for evry Help! Plan Premium Country  Germany     My Qu...
  • Alfredo
  • Roadie
  • 435 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 435 Views
  • 3 replies
  • 0 likes

Superuser Contribution App keeps suggesting music that I do not listen to; why?

Hi all! I have been a Spotify user for a long time; and I'm a diehard fan of the service. I'm also a premium member, and as such, I do enjoy creating, tweaking and just enjoy finding vibes with playlists. Yet sometimes, I just want to jump into a "ra...

  • Casual Listener
  • Hi all!  I have been a Spotify user for a long time; and I'm a diehard fan of the service. I'm also a premium member, and as such, I do enjoy creating, tweaking and just enjoy finding vibes wit...
  • Alfredo
  • Roadie
  • 2664 Views
  • 4 replies
  • 6 likes
  • 2664 Views
  • 4 replies
  • 6 likes

Superuser Contribution missing playlistname, songs are still in play queue

PlanPremiumCountry BelgiumDeviceiPhone 6Operating SystemWindows 10 My Question or Issue My playlist vanished, but my songs are still in the play queue and I can still listen to them. What happened and how can I fix it?

  • Casual Listener
  • Plan Premium Country  Belgium Device iPhone 6 Operating System Windows 10   My Question or Issue  My playlist vanished, but my songs are still in the play queue and I can sti...
  • Alfredo
  • Roadie
  • 445 Views
  • 3 replies
  • 0 likes
  • Other
    Premium
  • 445 Views
  • 3 replies
  • 0 likes

Superuser Contribution Facebook issues - Able to log in through FB, but Spotify says I'm still not connected

PlanPremiumCountry U.S.Operating SystemWindows 10 My Question or IssueSpotify (on both desktop and mobile) seems to think that my Facebook account is not connected. When I click the option to connect, however, nothing happens. This all happened after...

  • Visitor
  • Plan Premium Country  U.S. Operating System Windows 10   My Question or Issue Spotify (on both desktop and mobile) seems to think that my Facebook account is not connected...
  • Alfredo
  • Roadie
  • 446 Views
  • 3 replies
  • 0 likes
  • 446 Views
  • 3 replies
  • 0 likes

Getting songs added to my playlist and my music. Only from one artist (R3hab)

PlanPremiumCountry MexicoDeviceiPhone X, XPS 13 9360Operating SystemiOS 11, Windows 10 My Question or IssueI suddenly see that music from R3hab gets added to my saved music or a specific playlist. Only from that artist.Don't know if I swiped on one o...

  • Newbie
  • Plan Premium Country  Mexico Device iPhone X, XPS 13 9360 Operating System iOS 11, Windows 10   My Question or Issue I suddenly see that music from R3hab gets added to my saved mu...
  • s_d-e5vbs8gym
  • Newbie
  • 791 Views
  • 2 replies
  • 7 likes
  • Account
    Other
    Subscription
  • 791 Views
  • 2 replies
  • 7 likes

Account Name

I know that there is tons of posts about this topic but I would like to ask just to be sure. I guess I've singed up 8 years ago so i don't remember my sing up process. I used it back then but stop using it after a while. Recently I've upgraded my acc...

  • Newbie
  •   I know that there is tons of posts about this topic but I would like to ask just to be sure.   I guess  I've singed up 8 years ago so i don't remember my sing up process. I used i...
  • user-removed
  • Not applicable
  • 366 Views
  • 2 replies
  • 0 likes
  • Account
  • 366 Views
  • 2 replies
  • 0 likes

Solved!! Can't get Spotify Premium with PayPal

Today I saw there was a 30 da free trial thing so I went ahead to get it. When I typed in everything it looped me back to the page that lets me select my payment option. My zip code was entered the same as on Spotify. I've tried buying it several tim...

  • Casual Listener
  • Today I saw there was a 30 da free trial thing so I went ahead to get it. When I typed in everything it looped me back to the page that lets me select my payment option. My zip code was entered the s...
  • cnbxlf_o-c67i
  • Newbie
  • 87356 Views
  • 85 replies
  • 10 likes
  • Account
    Premium
    Subscription
  • 87356 Views
  • 85 replies
  • 10 likes

Do promotions apply to Gift Cards?

I am just wondering if the current 3 months of Spotify Premium for $9.99 applies when using gift cards to purchase Premium. Thanks!

  • Newbie
  • I am just wondering if the current 3 months of Spotify Premium for $9.99 applies when using gift cards to purchase Premium.   Thanks!
  • Bethany_Dawn
  • Community Legend
  • 413 Views
  • 1 replies
  • 0 likes
  • 413 Views
  • 1 replies
  • 0 likes

Support chat

Como faço para entrar em contato com o suporte chat do spotify?PlanPremiumCountry BrazilDeviceMoto g4 plus

  • Casual Listener
  • Como faço para entrar em contato com o suporte chat do spotify? Plan Premium Country  Brazil Device Moto g4 plus  
  • Bittencourt
  • Spotify Star
  • 4840 Views
  • 3 replies
  • 6 likes
  • 4840 Views
  • 3 replies
  • 6 likes