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Accounts

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1812 Views
  • 0 replies
  • 8 likes
  • Security
  • 1812 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 448534 Views
  • 970 replies
  • 108 likes
  • Account
  • 448534 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199582 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199582 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108673 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108673 Views
  • 72 replies
  • 11 likes

Superuser Contribution Charged twice per month

I keep getting charged twice per month. Why is this? Need help quickly.

  • Newbie
  • I keep getting charged twice per month. Why is this?    Need help quickly.
  • Daisy
  • Spotify Legend
  • 1173 Views
  • 1 replies
  • 0 likes
  • 1173 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cant login

I cant login  My email-

  • Newbie
  • I cant login  My email-</removed email mod>
  • Daisy
  • Spotify Legend
  • 332 Views
  • 1 replies
  • 0 likes
  • Login
  • 332 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution i can't login my account

i looked to topics , i found the solutions but none of them has worked for me i can't login to my account , i am trying to login with my email keeps saying error code:3 for windows app but when i try to login with my username i can login but just a f...

  • Newbie
  • i looked to topics , i found the solutions but none of them has worked for me  i can't login to my account , i am trying to login with my email keeps saying error code:3 for windows app but whe...
  • Daisy
  • Spotify Legend
  • 478 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 478 Views
  • 1 replies
  • 0 likes

Superuser Contribution Will not accept my log on details. Tried username and email as well as resetting my password.

Will not accept my log on details. Tried logging in with username no email, also tried a password reset. I'm a new member and I'm not impressed. Please help

  • Newbie
  • Will not accept my log on details. Tried logging in with username no email, also tried a password reset. I'm a new member and I'm not impressed. Please help  
  • Daisy
  • Spotify Legend
  • 311 Views
  • 1 replies
  • 0 likes
  • 311 Views
  • 1 replies
  • 0 likes

Superuser Contribution A problem with my account

I forgot my password and I check the night before they put me out and my user name was mercampillo8 so I put that user name and my usual password and it didn’t work so I put that I forgot my password and the send me an email saying that my user name ...

  • Newbie
  • I forgot my password and I check the night before they put me out and my user name was mercampillo8 so I put that user name and my usual password and it didn’t work so I put that I forgot my password...
  • Daisy
  • Spotify Legend
  • 453 Views
  • 1 replies
  • 0 likes
  • 453 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logging in on my new phone

I got a new phone the other day so downloaded Spotify and logged in with my email address and password but it comes up saying my account doesn’t have a password and I can only log in through Facebook. However if I log in through Facebook it’s a diffe...

  • Newbie
  • I got a new phone the other day so downloaded Spotify and logged in with my email address and password but it comes up saying my account doesn’t have a password and I can only log in through Facebook...
  • Daisy
  • Spotify Legend
  • 512 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 512 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account not active?

When I signed in it didn't log me into my account but a completely different account I don't remember. I tried logging into my original account with my username but it said that something was incorrect and when I tried to change my password it said t...

  • Newbie
  • When I signed in it didn't log me into my account but a completely different account I don't remember. I tried logging into my original account with my username but it said that something was incorre...
  • Daisy
  • Spotify Legend
  • 5060 Views
  • 1 replies
  • 2 likes
  • Account
    Login
  • 5060 Views
  • 1 replies
  • 2 likes

Superuser Contribution I cannot login

I cannot access my account and the password reset form does not have my email on file any longer. I need a way to chat with the support team.

  • Newbie
  • I cannot access my account and the password reset form does not have my email on file any longer. I need a way to chat with the support team.
  • Daisy
  • Spotify Legend
  • 300 Views
  • 1 replies
  • 0 likes
  • Account
  • 300 Views
  • 1 replies
  • 0 likes

Change my User Name

Hello, My User Name is *snip* which is very annoying. I want to change it, but from some reason I can't. I'll be more Than Happy if you can help me and change it to Leron1990, or if you can send me a guide to do so. If from some reason you are unable...

  • Visitor
  • Hello,   My User Name is *snip* which is very annoying.   I want to change it, but from some reason I can't. I'll be more Than Happy if you can help me and change it to Leron...
  • user-removed
  • Not applicable
  • 586 Views
  • 4 replies
  • 0 likes
  • Account
  • 586 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify Artists Account Creation?

PlanFreeCountry GermanyDevice Operating System My Question or Issue I want to set up an Artist Account for me but somehow i cant get "access" because when i press the 3 dots like Spotify wants me to, there is no "share" function where i can copy the ...

  • Casual Listener
  •   Plan Free Country  Germany Device   Operating System     My Question or Issue  I want to set up an Artist Account for me but somehow i cant get "access" bec...
  • Guido
  • Spotify Legend
  • 627 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Other
  • 627 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Hacked account

PlanPremiumCountry PortugalDeviceWindows PC, Android PhoneOperating SystemAndroid, Windows My Question or Issue I noticed a few weeks ago that my Spotify account had been hacked since a lot of music suggestions were popping completely out of my prefe...

  • Casual Listener
  • Plan Premium Country  Portugal Device Windows PC, Android Phone Operating System Android, Windows  My Question or Issue  I noticed a few weeks ago that my Spotify account had ...
  • Jemi
  • Spotify Legend
  • 806 Views
  • 5 replies
  • 0 likes
  • Security
    Subscription
  • 806 Views
  • 5 replies
  • 0 likes

cant log in, facebook was deactivated, had to sign up to post...

there is a longNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrylondon, englandDeviceiphone6, hp laptopOperating System Windows 10 My Question or Issue hi i have b...

  • Visitor
  •     there is a longNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country london, england Device ...
  • OneByBoo
  • Roadie
  • 236 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 236 Views
  • 1 replies
  • 0 likes

Solved!! how do i post music

PlanPremiumCountry Deviceiphone 8 plusOperating SystemiOS 12.1.2 My Question or Issue How do I post music on my account?

  • Music Fan
  • Plan Premium Country   Device iphone 8 plus Operating System iOS 12.1.2   My Question or Issue   How do I post music on my account?  
  • Maxim
  • Spotify Star
  • 345 Views
  • 1 replies
  • 0 likes
  • Account
  • 345 Views
  • 1 replies
  • 0 likes

Lost whole library

PlanPremiumCountrySweden DeviceAll my devices, independent of device or platform My Question or IssueI lost all my playlists, artists, albums, and so on. In the songs section, there are songs that I don't recognize. In the Recently played section, I ...

  • Casual Listener
  • Plan Premium Country Sweden  Device All my devices, independent of device or platform     My Question or Issue I lost all my playlists, artists, albums, and so on. In the song...
  • zacharyaddi
  • Music Fan
  • 381 Views
  • 2 replies
  • 1 likes
  • Other
    Premium
    Subscription
  • 381 Views
  • 2 replies
  • 1 likes

Superuser Contribution Music pauses every other minute

PlanPremiumCountry FranceDeviceiPhone7 My Question or Issue Hi,I’m writing because the music on my device has been stopping every minute or so for some time now, with an error message telling me that my account is used somewhere else. I have two tele...

  • Visitor
  • Plan Premium Country  France Device iPhone7   My Question or Issue  Hi, I’m writing because the music on my device has been stopping every minute or so for some time now, with...
  • zacharyaddi
  • Music Fan
  • 485 Views
  • 5 replies
  • 0 likes
  • Other
  • 485 Views
  • 5 replies
  • 0 likes

Can't select a username - even on new accounts

I want to select my username before I upgrade to premium. I see that i can't do that with my existing account so I registered another one - just gave me numbers. Is there no way to create a new account and select a username?

  • Casual Listener
  •   I want to select my username before I upgrade to premium. I see that i can't do that with my existing account so I registered another one - just gave me numbers. Is there no way to create a n...
  • zacharyaddi
  • Music Fan
  • 544 Views
  • 6 replies
  • 3 likes
  • Account
    Login
  • 544 Views
  • 6 replies
  • 3 likes

Different Songs in the Same Spotify-Playlist

PlanPremiumCountrygermanyDevice(iPhone 8Operating System(iOS 12.1My Question or Issue Hi. I‘m often listening to Spotify Playlist „motivation mix“.usually the Songs are changing. I just sent the link to my wife. But when opening the Link in her IPhon...

  • Newbie
  •   Plan Premium Country germany Device (iPhone 8 Operating System (iOS 12.1 My Question or Issue  Hi.   I‘m often listening to Spotify Playlist „motivation mix“. usually th...
  • zacharyaddi
  • Music Fan
  • 1246 Views
  • 1 replies
  • 2 likes
  • Account
  • 1246 Views
  • 1 replies
  • 2 likes

Ongoing Issue

PlanPremiumCountry BrazilDeviceSamsung Galaxy A7 2017Operating SystemAndroidMy Question or IssueWhen i try to download any podcast episode, the app closes. Worth notice that i'm using the alpha version of Spotify, but i don't know where to report thi...

  • Casual Listener
  • Plan Premium Country  Brazil Device Samsung Galaxy A7 2017 Operating System Android My Question or Issue When i try to download any podcast episode, the app closes. Worth notice that i'...
  • Billy-J
  • Spotify Star
  • 280 Views
  • 1 replies
  • 0 likes
  • Other
  • 280 Views
  • 1 replies
  • 0 likes

Solved!! Changing the country for my account.

PlanFreeCountry EgyptDeviceHuawei Y5Operating SystemAndroid 7.0 My Question or Issue Trying to change my accounts county.. from Netherlands to Egypt but everytime, i do so and click on "Save" (in Spotfiy's Edit profile on the web), it just says this ...

  • Casual Listener
  •   Plan Free Country  Egypt Device Huawei Y5 Operating System Android 7.0   My Question or Issue   Trying to change my accounts county.. from Netherlands to Egypt but ...
  • Billy-J
  • Spotify Star
  • 525 Views
  • 4 replies
  • 0 likes
  • Account
  • 525 Views
  • 4 replies
  • 0 likes

Claiming artist

So like 9 months ago I tried to claim "Sugiwo"signed in majority of my media.And one day the pending just disappeared. I wasn't rejected or approved.So.. I like ignored itI'm trying again now. wish me luck.I just gave up back then but this spotify wr...

  • Newbie
  • So like 9 months ago I tried to claim "Sugiwo" signed in majority of my media. And one day the pending just disappeared. I wasn't rejected or approved. So.. I like ignored it I'm trying agai...
  • Maxim
  • Spotify Star
  • 548 Views
  • 1 replies
  • 1 likes
  • Account
  • 548 Views
  • 1 replies
  • 1 likes