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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 383428 Views
  • 918 replies
  • 107 likes
  • Account
  • 383428 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166561 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166561 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 97160 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 97160 Views
  • 68 replies
  • 10 likes

Superuser Contribution Can't login, says offline

Have premium accountSony xperia xz premium Can't login, tells me I'm offline.Seen this issue has existed since 2013? Seen tons of posts that old about it. Workaround does nothing. I also can't Uninstall Spotify because it came with this OS so it does...

  • Newbie
  • Have premium account Sony xperia xz premium   Can't login, tells me I'm offline. Seen this issue has existed since 2013? Seen tons of posts that old about it.   Workaround does nothin...
  • Guido
  • Spotify Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • Login
  • 266 Views
  • 1 replies
  • 0 likes

Has my profile been hacked?

So basically - for the last two months I keep getting told via the app that Spotify is being played elsewhere - I've also had random music being played and searched for. I cancelled my premium as it hasn't mattered how I've changed my details (Spotif...

  • Newbie
  • So basically - for the last two months I keep getting told via the app that Spotify is being played elsewhere - I've also had random music being played and searched for. I cancelled my premium as it ...
  • Jose_M
  • Spotify Star
  • 233 Views
  • 1 replies
  • 1 likes
  • 233 Views
  • 1 replies
  • 1 likes

my playlists have dissappeared ??

I've just logged in to my spotify account on my partners lap top and all my play lists seem to have dissapeared ??they are all there when I log in on my smart phone.any idea's

  • Casual Listener
  • I've just logged in to my spotify account on my partners lap top and all my play lists seem to have dissapeared ?? they are all there when I log in on my smart phone. any idea's
  • Jose_M
  • Spotify Star
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Solved!! Zahlung per Paypal funktioniert nicht

Hallo, ich möchte mir das Spotify-Premium-Abo für 99 ct/3Monate kaufen (bin Student und habe den Status auch per Unidays verifiziert). Bei der Zahlung per Paypal (mit Paypal-Guthaben) werde ich nach dem Klick auf "Bezahlen" wieder zur Hauptseite gele...

  • Casual Listener
  • Hallo,   ich möchte mir das Spotify-Premium-Abo für 99 ct/3Monate kaufen (bin Student und habe den Status auch per Unidays verifiziert). Bei der Zahlung per Paypal (mit Paypal-Guthaben) werde ...
  • BuggedCustomer
  • Newbie
  • 7548 Views
  • 4 replies
  • 1 likes
  • Account
    Premium
  • 7548 Views
  • 4 replies
  • 1 likes

Artist Account Connection Problem

PlanFreeUnited States My Question or Issue Whenever I try to claim my profile on https://artists.spotify.com/c/access/artist I cannot find my profile. None of the people that show up have my profile picture either.

  • Newbie
  • Plan Free United States     My Question or Issue  Whenever I try to claim my profile on https://artists.spotify.com/c/access/artist  I cannot find my profile.  Non...
  • Jose_M
  • Spotify Star
  • 179 Views
  • 1 replies
  • 1 likes
  • Other
  • 179 Views
  • 1 replies
  • 1 likes

Random device in offline device

Hi, For the past couple of days, there have been random songs added to my song list. This morning I logged into Spotify online to find an Andriod Device added to the list of offline devices. I removed this and have changed my password. Is this an err...

  • Newbie
  • Hi,   For the past couple of days, there have been random songs added to my song list. This morning I logged into Spotify online to find an Andriod Device added to the list of offline devices....
  • Jose_M
  • Spotify Star
  • 347 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Security
  • 347 Views
  • 1 replies
  • 1 likes

Superuser Contribution How can I change family account to private?

PlanPremiumCountry US My Question or Issue Hey, currently I'm part of a family plan with friends.I wish to separate my account to a private one, with a different payment method, but I don't want to cancel my account and re-create it so I won't lose a...

  • Casual Listener
  •  Plan Premium Country  US   My Question or Issue  Hey, currently I'm part of a family plan with friends. I wish to separate my account to a private one, with a di...
  • Guido
  • Spotify Legend
  • 971 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 971 Views
  • 5 replies
  • 0 likes

Superuser Contribution Change of account

UK DeviceMotorolaOperating SystemAndroid My Question or Issue So I've been using my ex husband's account. I've made my own account, Premium. I am using on Sonos,and have all my own playlists, but the Spotify stuff is all from ex's account. I am now t...

  • Casual Listener
  •   UK   Device Motorola Operating System Android   My Question or Issue  So I've been using my ex husband's account. I've made my own account, Premium. I am using on Sonos...
  • Peter
  • Spotify Legend
  • 319 Views
  • 3 replies
  • 0 likes
  • Other
  • 319 Views
  • 3 replies
  • 0 likes

Superuser Contribution artist page social medias links

hello Spotify community !i have a problem...i edit my artist account and put all my social medias links in there. As soon i open the spotify app it dosent shows me the links ? what can i do ? pls help meThank you

  • Gig Goer
  • hello Spotify community ! i have a problem... i edit my artist account and put all my social medias links in there. As soon i open the spotify app it dosent shows me the links ? what can i do ? pls...
  • Guido
  • Spotify Legend
  • 266 Views
  • 2 replies
  • 1 likes
  • Account
    Login
  • 266 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Changing email without password/password without email

PlanPremium My Question or Issue I wanted to share a playlist, but it shows my real name. I found this was due to Facebook linking, but I don't want to get rid of that at the moment because I can't login otherwise as I've forgotten my password and my...

  • Casual Listener
  • Plan Premium   My Question or Issue  I wanted to share a playlist, but it shows my real name. I found this was due to Facebook linking, but I don't want to get rid of that at the moment...
  • Guido
  • Spotify Legend
  • 1383 Views
  • 3 replies
  • 0 likes
  • Login
  • 1383 Views
  • 3 replies
  • 0 likes

Master shuffle

Is there a master shuffle? A feature that will shuffle all playlists together rather than just a shuffle in each separate playlist?

  • Casual Listener
  • Is there a master shuffle? A feature that will shuffle all playlists together rather than just a shuffle in each separate playlist?  
  • Jose_M
  • Spotify Star
  • 308 Views
  • 3 replies
  • 0 likes
  • 308 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problem with Facebook and Spotify connection

PlanPremium My Question or Issue I don't remember did I first create account by email or through Facebook. But there was always showing my full name and profile picture. I was also able to search FB friends. Now I have only numbers and no picture. Al...

  • Newbie
  • Plan Premium   My Question or Issue   I don't remember did I first create account by email or through Facebook. But there was always showing my full name and profile picture. I was als...
  • Peter
  • Spotify Legend
  • 338 Views
  • 3 replies
  • 0 likes
  • Account
  • 338 Views
  • 3 replies
  • 0 likes

someone else is using my account

Hello, Someone is using my Spotify Premium, and I don't know who it is. There are songs that I've never heard of on my Recently Played, and someone tries to listen to music on a different device at the same time I'm listening to music. I've changed m...

  • Newbie
  • Hello,   Someone is using my Spotify Premium, and I don't know who it is. There are songs that I've never heard of on my Recently Played, and someone tries to listen to music on a different de...
  • maylissxo
  • Casual Listener
  • 245 Views
  • 2 replies
  • 1 likes
  • Account
  • 245 Views
  • 2 replies
  • 1 likes

Stuck in Limbo - Email Not Rec as Tied to Active Account But Also Not Rec for New Password

I'm trying to set up my Family Premium. My son has/had an existing free account tied to *snip*. He is unable to join our Family Premium because:1. Spotify does not recognize this email address as being tied to an active account.2. Spotify won't let h...

  • Newbie
  • I'm trying to set up my Family Premium.  My son has/had an existing free account tied to *snip*.  He is unable to join our Family Premium because: 1. Spotify does not recognize this email ...
  • HowardMarks
  • Composer
  • 274 Views
  • 1 replies
  • 0 likes
  • Account
  • 274 Views
  • 1 replies
  • 0 likes

Solved!! security breach

Hi, I just realized that someone get access to my account, changed my subscription and added random people in family plan... At this moment, i reset my password and remove all of them...anyone knows how to change username in spotify app for windows? ...

  • Casual Listener
  •    Hi, I just realized that someone get  access to my account, changed my subscription and added random people in family plan... At this moment, i reset my password and remove all of ...
  • BlackPillow
  • Composer
  • 592 Views
  • 7 replies
  • 0 likes
  • Account
    Security
  • 592 Views
  • 7 replies
  • 0 likes

Can't "Find Friends" even though Facebook is connected

Plan: PremiumCountry: USAModel / OS: iMac Pro (macOS High Sierra 10.13.6) Issue:I've connected my Facebook successfully. However, when I click "Find Friends", a window pops up that says "Follow" and a white spinning wheel, but it never populates with...

  • Casual Listener
  • Plan: Premium Country: USA Model / OS: iMac Pro (macOS High Sierra 10.13.6)   Issue: I've connected my Facebook successfully. However, when I click "Find Friends", a window pops u...
  • BlackPillow
  • Composer
  • 310 Views
  • 3 replies
  • 0 likes
  • Account
  • 310 Views
  • 3 replies
  • 0 likes

Solved!! Gutscheincode funktoniert nicht

Hab mir eine 10 € Gutscheinkarte gekauft.Aber sie wird einfach nicht angenommen, da ist dieser Premium-Code ist leider nicht gültig. Hat war eine Lösung?

  • Casual Listener
  • Hab mir eine 10 € Gutscheinkarte gekauft.Aber sie wird einfach nicht angenommen, da ist dieser  Premium-Code ist leider nicht gültig. Hat war eine Lösung?    
  • BlackPillow
  • Composer
  • 597 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 597 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Artist dont find my Account

PlanFreeCountryGermany DeviceIPhone 6Operating SystemWindows 10, ios 11 My Question or Issue And my problem is that I go to the site: https://artists.spotify.com/c/access/artist and if I enter my name then my account will not be found ...Can someone ...

  • Music Fan
  •   Plan Free Country Germany   Device IPhone 6 Operating System Windows 10, ios 11   My Question or Issue   And my problem is that I go to the site: https://artists.sp...
  • Jose_M
  • Spotify Star
  • 518 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 518 Views
  • 4 replies
  • 0 likes

Excluir conta

PlanFreeCountry Brasil My Question or IssueQuero deletar minha conta, pois tenho outra, mas não recebo o email para confirmação do cancelamento. O email não está na caixa de entrada e nem nos spams. Essa conta foi criada pelo Facebook.

  • Visitor
  • Plan Free Country  Brasil  My Question or Issue Quero deletar minha conta, pois tenho outra, mas não recebo o email para confirmação do cancelamento. O email não está na caixa de entra...
  • Bittencourt
  • Spotify Star
  • 14194 Views
  • 1 replies
  • 0 likes
  • Account
  • 14194 Views
  • 1 replies
  • 0 likes

How to block a subscriber?

PlanPremiumCountryLatviaDeviceiPhone XOperating SystemiOS 12, Windows 10 My Question or IssueI need to block one user, but didn't find anything that could help me to do that. Does anyone know how to fix it?

  • Visitor
  • Plan Premium Country Latvia Device iPhone X Operating System iOS 12, Windows 10   My Question or Issue I need to block one user, but didn't find anything that could help me to do that....
  • Bethany_Dawn
  • Community Legend
  • 210 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
  • 210 Views
  • 1 replies
  • 0 likes