Announcements

Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80380 Views

9 replies

2 likes

Account
Login
  • 80380 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653770 Views

13 replies

4 likes

Account
  • 653770 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734184 Views

18 replies

29 likes

  • 734184 Views
  • 18 replies
  • 29 likes

Passwordless Account

PlanPremiumCountry USDeviceSamsung Galaxy 7Operating SystemWindows 10 My Question or Issue:Ive been using a spotify account that was created through a Facebook that was deleted at least a year ago. Somehow, i'v been able to continue using this accoun...

Casual Listener

Plan Premium Country  US Device Samsung Galaxy 7 Operating System Windows 10   My Question or Issue: Ive been using a spotify account that was created through a Facebook that wa...

Artist_kinzie

Casual Listener

1071 Views

4 replies

0 likes

Account
Login
Other
Premium
Subscription
  • 1071 Views
  • 4 replies
  • 0 likes

Unwanted songs not on my playlist playing

PlanPremiumCountry UKDevice(iPhone 7, Desktop (Windows)Operating System(iOS 12, Windows 10,) My Question or IssueWhen I am choosing a playlist, it keeps jumping to a different song that I haven't heard of and isn't on any of my playlists. I have trie...

Newbie

Plan Premium Country  UK Device (iPhone 7, Desktop (Windows) Operating System (iOS 12, Windows 10,)   My Question or Issue When I am choosing a playlist, it keeps jumping to a dif...

osornios

Spotify Star

471 Views

1 replies

0 likes

Account
Other
  • 471 Views
  • 1 replies
  • 0 likes

My username

Hi, I created a Spotify but my username contains a lot of numbers and letters. I'm using Premium. My phone is Galaxy A5 and my operating system is android oreo.Operating SystemCan you help me with the changing my username?

Newbie

Hi, I created a Spotify but my username contains a lot of numbers and letters. I'm using Premium.  My phone is Galaxy A5 and my operating system is android oreo. Operating System Ca...

Bethany_Dawn

Community Legend

647 Views

1 replies

0 likes

Account
  • 647 Views
  • 1 replies
  • 0 likes

I changed my spotify username??

First of all I didn't mean to change it.. so it was an accident and would like my username back the way it was. Now let's go steps that I took. -I Crated a new account to see those spotify premium sales and named it different than my own (ofcourse), ...

Newbie

First of all I didn't mean to change it.. so it was an accident and would like my username back the way it was.    Now let's go steps that I took.  -I Crated a new account to see th...

cutz

Roadie

584 Views

1 replies

0 likes

Account
Other
  • 584 Views
  • 1 replies
  • 0 likes

Solved!! Changing the country for my account.

PlanFreeCountry EgyptDeviceHuawei Y5Operating SystemAndroid 7.0 My Question or Issue Trying to change my accounts county.. from Netherlands to Egypt but everytime, i do so and click on "Save" (in Spotfiy's Edit profile on the web), it just says this ...

Casual Listener

  Plan Free Country  Egypt Device Huawei Y5 Operating System Android 7.0   My Question or Issue   Trying to change my accounts county.. from Netherlands to Egypt but ...

Billy-J

Spotify Star

604 Views

4 replies

0 likes

Account
  • 604 Views
  • 4 replies
  • 0 likes

Superuser Contribution Email not associated with account

PlanFreeMy Question or Issue I went to open Spotify after not using it for a while and it made me sign back in. When I tried to, it said invalid password/username. I tried to then reset the password, as I believed the issue was that I forgot my passw...

Newbie

Plan Free My Question or Issue  I went to open Spotify after not using it for a while and it made me sign back in. When I tried to, it said invalid password/username. I tried to then reset th...

Jemi

Spotify Legend

450 Views

2 replies

0 likes

Account
  • 450 Views
  • 2 replies
  • 0 likes

Unable to go online

I can browse olny with wi-fi connection and i can’t go online without wi-fi PlanPremiumCountry DeviceIphone 7Operating SystemiOS 12My Question or Issue

Newbie

I can browse olny with wi-fi connection and i can’t go online without wi-fi   Plan Premium Country   Device Iphone 7 Operating System iOS 12 My Question or Issue  

arnavsareen123

Roadie

330 Views

1 replies

0 likes

Account
  • 330 Views
  • 1 replies
  • 0 likes

Solved!! family member and student discount question

PlanFreeCountry USADeviceiPhone 8+Operating SystemWindows 10 My Question or Issue One of my family members signed up for the student discount in my name - how do I make sure that I alone will be able to get the student discount? When I go to set it u...

Casual Listener

  Plan Free Country  USA Device iPhone 8+ Operating System Windows 10   My Question or Issue  One of my family members signed up for the student discount in my name - h...

user-removed

Not applicable

2260 Views

4 replies

0 likes

Account
Login
Premium
Security
Subscription
  • 2260 Views
  • 4 replies
  • 0 likes

I created my account without Facebook, but connected it for a short time. Can I get my username back

PlanFreeCountry GermanyDeviceMacbook ProOperating SystemMacOS Sierra 10.2.6 My Question or Issue I created my account without Facebook, so I always had a username. I linked my account with facebook once and disconnected my account from facebook a few...

Newbie

Plan Free Country  Germany Device Macbook Pro Operating System MacOS Sierra 10.2.6   My Question or Issue   I created my account without Facebook, so I always had a username...

Billy-J

Spotify Star

384 Views

1 replies

0 likes

Account
  • 384 Views
  • 1 replies
  • 0 likes

Solved!! Can't change my email address when don't know own password (FB login)

Hello, I want to change my email address (my address has been deleted) but I am using fb login (and don't know my password) and when you want to change your email address you must verify your password, even though you are already logged in. I can't r...

Newbie

Hello,   I want to change my email address (my address has been deleted) but I am using fb login (and don't know my password) and when you want to change your email address you must verify you...

arnavsareen123

Roadie

619 Views

1 replies

0 likes

Account
  • 619 Views
  • 1 replies
  • 0 likes

Solved!! Email Address Changed

Hello everyone, Yesetrday I received an email that someone changed my account email, and now I cannot log in. My email account was originally "*snip*", but has been changed to "*snip*", and I created a throwaway account so I can post on here. I have ...

Visitor

Hello everyone,   Yesetrday I received an email that someone changed my account email, and now I cannot log in. My email account was originally "*snip*", but has been changed to "*snip*", and ...

Alcateia

Newbie

1744 Views

2 replies

0 likes

Account
  • 1744 Views
  • 2 replies
  • 0 likes

[All Platforms][Your Music] 2018 Wrapped problem

PlanPremiumCountry Italy My Question or Issue Hi all, mi Spotify Wrapped 2018 stop working at page 7, how is it possible? Thanks

Casual Listener

Plan Premium Country  Italy   My Question or Issue  Hi all, mi Spotify Wrapped 2018 stop working at page 7, how is it possible? Thanks 

Jose_M

Spotify Star

1055 Views

3 replies

1 likes

Account
  • 1055 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Not able to unfollow/unsubscribe artist

Hello together, last year I subscribed to an artist via an Instagram-Link, because I really liked his songs. Whenever he uploads a new song, his songs appear in my "Songs". Since a few months I'm trying now to get rid of this subscription, but it doe...

Regular

Hello together,   last year I subscribed to an artist via an Instagram-Link, because I really liked his songs. Whenever he uploads a new song, his songs appear in my "Songs". Since a few month...

velvetrose

Casual Listener

7726 Views

6 replies

3 likes

Other
Subscription
  • 7726 Views
  • 6 replies
  • 3 likes

Problems in changing the country on the profile

Hello!I am Italian and few months ago I moved in Denmark. I knew I had to change country on the porfile settings, but a part from Italy I couldn't choose another one (even though I was already in Denmark).Now, my spotify is blocked because the countr...

Newbie

Hello! I am Italian and few months ago I moved in Denmark. I knew I had to change country on the porfile settings, but a part from Italy I couldn't choose another one (even though I was already in D...

OneByBoo

Roadie

405 Views

1 replies

1 likes

Account
  • 405 Views
  • 1 replies
  • 1 likes

username buggy, want to change it

Hello! So, I've registered on Spotify and didn't use it for a few days until I bought 3 months of subscription. Now, while listening to music, I realized that my username isn't "afyns514" (how it's actually supposed to be) but "e4m2wb51y2rs2n58168t3t...

Newbie

Hello!   So, I've registered on Spotify and didn't use it for a few days until I bought 3 months of subscription.  Now, while listening to music, I realized that my username isn't "afyns...

OneByBoo

Roadie

553 Views

1 replies

0 likes

Account
  • 553 Views
  • 1 replies
  • 0 likes

Recover older Wrapped-playlists?

PlanPremiumCountrySweden DeviceSony Xperia X Compact F5321Operating SystemAndroid 8.0 and Windows 10 My Question or IssueIs there any way to recover personal Wrapped/Most played songs-playlists from previous years if I havn't saved them?

Newbie

Plan Premium Country Sweden  Device Sony Xperia X Compact F5321 Operating System Android 8.0 and Windows 10   My Question or Issue Is there any way to recover personal Wrappe...

Jose_M

Spotify Star

3132 Views

1 replies

0 likes

Other
  • 3132 Views
  • 1 replies
  • 0 likes

Solved!! Wrapped 2018 needs special access, why?

Hello I'd like to use the Wrapped 2018 feature that I received email about. However first thing it does is request access to my personal spotify data. Questions: 1. do I give access to this data to a different legal entity than Spotify? If so why? Wh...

Regular

Hello I'd like to use the Wrapped 2018 feature that I received email about. However first thing it does is request access to my personal spotify data.    Questions:   1. do I give ...

jurgenvinju

Regular

1537 Views

5 replies

5 likes

Account
Security
  • 1537 Views
  • 5 replies
  • 5 likes

Solved!! I want to know the stats of 2018 of my own device

I used to share my account with a friend, but I want to know the stats of my own device, can I?

Casual Listener

   I used to share my account with a friend, but I want to know the stats of my own device, can I?

Maxim

Spotify Star

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Solved!! 2018 Wrapped and previously hijacked account

PlanPremiumCountryArgentina My Question or IssueEarlier this year, my account got "hacked"; I would try to listen to my music and random songs would start playing or get added to my library even if I was disconnected (more information on this thread)...

Casual Listener

Plan Premium Country Argentina   My Question or Issue Earlier this year, my account got "hacked"; I would try to listen to my music and random songs would start playing or get added to my ...

santikun

Casual Listener

1173 Views

2 replies

1 likes

Account
Login
Security
  • 1173 Views
  • 2 replies
  • 1 likes

Profile Name change

My Spotify profile plan is free now. However i connected my Facebook profile to my Spotify account, it's still showing my profile name only with numbers. I uninstalled Spotify from my Windows 10 desktop and logout from mobile phone, and then installe...

Regular

My Spotify profile plan is free now. However i connected my Facebook profile to my Spotify account, it's still showing my profile name only with numbers.   I uninstalled Spotify from my Window...

OneByBoo

Roadie

470 Views

1 replies

0 likes

Account
Login
Other
  • 470 Views
  • 1 replies
  • 0 likes