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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
293752 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
541952 Views
990 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129753 Views
74 replies
12 likes
PlanFreeCountry U.SDivicePs4Operating SystemPs4 My Question or IssueHow can I stop my ps4 divide from stopping my music every few seconds I've tried everything the help website has to offer. I've even tried changing parental controls. I really want t...
Plan Free Country U.S Divice Ps4 Operating System Ps4 My Question or Issue How can I stop my ps4 divide from stopping my music every few seconds I've tried everything the help ...
Spotify Star
746 Views
1 replies
1 likes
I had a free trial and so Spotify told me that I it’s ending my payment method became invalid so I changed my payment method and it said it’s not gonna charge me , which it did and then renewed my subscription but the problem is that today is the 2nd...
I had a free trial and so Spotify told me that I it’s ending my payment method became invalid so I changed my payment method and it said it’s not gonna charge me , which it did and then renewed my su...
Roadie
205 Views
1 replies
0 likes
Hi anyone that can help...my manager/producer originally claimed my artist profile (Jason Pieroni), but I would like to claim it from my own email. He deleted his profile and every time I try to claim it, I am told that its been claimed already. The ...
Hi anyone that can help...my manager/producer originally claimed my artist profile (Jason Pieroni), but I would like to claim it from my own email. He deleted his profile and every time I try to clai...
Roadie
262 Views
1 replies
0 likes
PlanPremiumCountry USDeviceDesktop app, web player and Android app.Operating SystemWindows and Android 8.0.0 My Question or Issue My Spotify account keeps randomly adding playlists to my account. Like, actually adding them to my playlist list, not ju...
Plan Premium Country US Device Desktop app, web player and Android app. Operating System Windows and Android 8.0.0 My Question or Issue My Spotify account keeps randomly ...
Spotify Star
269 Views
1 replies
0 likes
PlanFreeCountry Argentina My Question or Issue Trato de ingresar a mi cuenta desde la aplicación y me salta el error 408, que el país no es el mismo que el de mi perfil. Pero no he salido del país ni nada.
Plan Free Country Argentina My Question or Issue Trato de ingresar a mi cuenta desde la aplicación y me salta el error 408, que el país no es el mismo que el de mi perf...
Spotify Star
772 Views
7 replies
0 likes
Somehow I have 2 accounts under the same user name and email address. One account shows on mobile and is premium and the other is on desktop and is not. The desktop app shows a profile photo, followers, and is linked to facebook. The mobile version i...
Somehow I have 2 accounts under the same user name and email address. One account shows on mobile and is premium and the other is on desktop and is not. The desktop app shows a profile ph...
Music Fan
791 Views
3 replies
0 likes
A couple of weeks ago I disconnected my facebook from my spotify, not knowing that it would just change my name to a bunch of random numbers. I have tried reconnecting my account but nothing seems to work. I believe the issue has to do with re-connec...
A couple of weeks ago I disconnected my facebook from my spotify, not knowing that it would just change my name to a bunch of random numbers. I have tried reconnecting my account but nothing seems to...
Roadie
465 Views
5 replies
0 likes
PlanPremiumCountry USADeviceHome Computer, LG V35QOperating SystemAndroid & Windows 10 My Question or IssueFor the past couple of weeks, I've noticed that music that I haven't chosen to listen to or have a preference to listen to will play. For examp...
Plan Premium Country USA Device Home Computer, LG V35Q Operating System Android & Windows 10 My Question or Issue For the past couple of weeks, I've noticed that mu...
Community Legend
255 Views
1 replies
0 likes
PlanPremiumCountry USADeviceTwo windows 10 laptops with Sonos and Spotify programsOne Android 9 Pixel 3 My Question or IssueI've been using Spotify with Sonos for a long time, and Spotify connect has worked fine. On both Windows laptops and on my And...
Plan Premium Country USA Device Two windows 10 laptops with Sonos and Spotify programs One Android 9 Pixel 3 My Question or Issue I've been using Spotify with Sonos for ...
Casual Listener
590 Views
1 replies
0 likes
I accidentally hid songs that I like, and now Spotify says it won't play these songs anymore. How can I undo this?
I accidentally hid songs that I like, and now Spotify says it won't play these songs anymore. How can I undo this?
Community Legend
243 Views
1 replies
0 likes
My playlists keep disappearing, is it anything to do with my account listening to my Sonos? I use iPhone XS Max for Sonos and listen to Spotify through sonos or sometimes through the Spotify app. I keep going on the live chat to get them back but it’...
My playlists keep disappearing, is it anything to do with my account listening to my Sonos? I use iPhone XS Max for Sonos and listen to Spotify through sonos or sometimes through the Spotify app. I k...
Regular
369 Views
1 replies
1 likes
PlanPremiumCountry turkeyDevicehuiweiOperating SystemAndroid Oreo My Question or Issuedue to phone change my mother cant loging to her acc. because she cant remember neither the password nor the mail adress she used when se registered.Premium still c...
Plan Premium Country turkey Device huiwei Operating System Android Oreo My Question or Issue due to phone change my mother cant loging to her acc. because she cant remembe...
Community Legend
493 Views
4 replies
0 likes
PlanPremiumCountry LatviaDeviceIphone 6sOperating SystemWindows 10 My Question or Issue So recently i signed up for spotify family. I had an account before but i deleted it, because i wanted to start all over. Everything was okay, premium worked and ...
Plan Premium Country Latvia Device Iphone 6s Operating System Windows 10 My Question or Issue So recently i signed up for spotify family. I had an account before but i de...
Music Fan
216 Views
1 replies
0 likes
I am so thoroughly frustrated that I cannot find my old profile to gather my playlists into this new account. "If you cannot locate your old profile, sign back into it and send a playlist link to your new profile" Well thank you very effing much to f...
I am so thoroughly frustrated that I cannot find my old profile to gather my playlists into this new account. "If you cannot locate your old profile, sign back into it and send a playlist link to you...
Music Fan
189 Views
1 replies
0 likes
PlanFreeCountry GermanyDeviceallOperating Systemall My Question or IssueMy IP Adress is in Germany but some Sites think its in Romania, Spotify too.Can you please correct that issue.
Plan Free Country Germany Device all Operating System all My Question or Issue My IP Adress is in Germany but some Sites think its in Romania, Spotify too. Can you please corr...
Music Fan
320 Views
1 replies
0 likes
Plan: PremiumCountry: AustraliaDevice: Iphone XS MaxOperating System: 12.1.2 My issue: Hi, Someone is using my spotify against my consent. I’ve tried sign out everywhere, and it doesn’t work properly. Apparently, what this guy do is he put my spotify...
Plan: Premium Country: Australia Device: Iphone XS Max Operating System: 12.1.2 My issue: Hi, Someone is using my spotify against my consent. I’ve tried sign out everywhere,...
Spotify Star
1785 Views
3 replies
1 likes
Seem is normal topic after i studied it in here. I found out someone is using my account as they skip my song when im listening and i found unplayed songs in my “Recently played”. I used my facebook account to login my spotify, i clicked logout every...
Seem is normal topic after i studied it in here. I found out someone is using my account as they skip my song when im listening and i found unplayed songs in my “Recently played”. I used...
Community Legend
392 Views
4 replies
0 likes
Please can an admin log me out of all devices. Someone i no longer which to have access has still got access to my account. They do not know my password so just a log out off all devices please! username:benadams5 Premium Iphone XR CountryUK
Please can an admin log me out of all devices. Someone i no longer which to have access has still got access to my account. They do not know my password so just a log out off all de...
Community Legend
179 Views
1 replies
0 likes
I am a long time Spotify (Free) member, but I only rarely use it.To cut a long story short I currently unable to log in so I assume I was using the wrong password. When I try to reset my password I am told "The username or email you provided is not a...
I am a long time Spotify (Free) member, but I only rarely use it. To cut a long story short I currently unable to log in so I assume I was using the wrong password. When I try to reset my password...
Community Legend
272 Views
1 replies
0 likes
I might be the only one, but it would be nice on the storage options to see the total number of songs downloaded to the device and (If it´s possible) to see how much space an album, artists, etc. it´s taking.
I might be the only one, but it would be nice on the storage options to see the total number of songs downloaded to the device and (If it´s possible) to see how much space an album, artists, etc...
Community Legend
1051 Views
1 replies
0 likes
