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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9131 Views
  • 2 replies
  • 9 likes
  • Security
  • 9131 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482958 Views
  • 979 replies
  • 111 likes
  • Account
  • 482958 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211146 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211146 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121063 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121063 Views
  • 72 replies
  • 12 likes

artwork for playlist not showing on my facebook links

I'm having trouble sharing one of my playlists on Facebook : it doesn't show the artwork. It doesn't matter how I share it (copy link, or share straight to facebook), and I did try the facebook object debugger without results. (error : We could not r...

  • Casual Listener
  • I'm having trouble sharing one of my playlists on Facebook : it doesn't show the artwork. It doesn't matter how I share it (copy link, or share straight to facebook), and I did try the facebook objec...
  • pulsemandala
  • Casual Listener
  • 700 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 700 Views
  • 2 replies
  • 0 likes

Superuser Contribution Being charged twice a month

PlanPremiumCountry NorwayDeviceHuawei p20Operating SystemAndroid My Question or Issue So throughout the year, I've realized that my Spotify has been charging me twice a month, or every 12 days, at first.i didn't realise that's what it was, but it tur...

  • Casual Listener
  •   Plan Premium Country  Norway Device Huawei p20 Operating System Android   My Question or Issue  So throughout the year, I've realized that my Spotify has been chargin...
  • Jemi
  • Spotify Legend
  • 876 Views
  • 3 replies
  • 0 likes
  • Premium
  • 876 Views
  • 3 replies
  • 0 likes

Superuser Contribution Recently played not my songs

There's a smilar thread but it has been closed and I have been having this issue for more than a month. I open Spotify and see songs, radios and playlists that I have not played. I was in touch with Spotify like a month ago, changed my password and e...

  • Regular
  • There's a smilar thread but it has been closed and I have been having this issue for more than a month. I open Spotify and see songs, radios and playlists that I have not played. I was in touch with ...
  • Guido
  • Spotify Legend
  • 2811 Views
  • 3 replies
  • 1 likes
  • Account
    Other
    Security
  • 2811 Views
  • 3 replies
  • 1 likes

Superuser Contribution Can't login on computer w/ Facebook

I have Spotify Premium. I use it on my phone. Now I want to login on my computer with Facebook so I can use it on my computer, but it keeps saying that the servers are unavailable. (Error code: 7). This has been going on for a few weeks. I already re...

  • Newbie
  • I have Spotify Premium. I use it on my phone. Now I want to login on my computer with Facebook so I can use it on my computer, but it keeps saying that the servers are unavailable. (Error code: 7). T...
  • Guido
  • Spotify Legend
  • 245 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 245 Views
  • 2 replies
  • 0 likes

Can't log in to Spotify in browser

PlanFreeCountry AustriaOperating SystemWindows 10) My Question or IssueHi Guys. I just wanted to listen on play.spotify.com to some music as always, but I realized that i can't login to my profile anymore. There is no error message, just simply no re...

  • Casual Listener
  • Plan Free Country  Austria Operating System Windows 10)   My Question or Issue Hi Guys. I just wanted to listen on play.spotify.com to some music as always, but I realized that i ca...
  • Jose_M
  • Spotify Star
  • 1810 Views
  • 1 replies
  • 1 likes
  • Account
    Free
    Login
  • 1810 Views
  • 1 replies
  • 1 likes

can't access my account

Hello,i can't access my Spotify Account anymore. I can't use the mail address anymore, because i just have the mail adresss for 3 years.I also forgot my password.Now I don't know what to do about it. I want to cancel my premium account, but I just do...

  • Newbie
  • Hello, i can't access my Spotify Account anymore. I can't use the mail address anymore, because i just have the mail adresss for 3 years. I also forgot my password. Now I don't know what to do abo...
  • Jose_M
  • Spotify Star
  • 307 Views
  • 2 replies
  • 0 likes
  • Account
  • 307 Views
  • 2 replies
  • 0 likes

Solved!! Someone else logged on my account

PlanPremiumCountry Czech RepublicDevice(PC, two smartphones)Operating System(Android,Windows 10) My Question or IssueWhen I checked on spotify today, I noticed that someone else was using my account. The devices menu showed devices I've never used an...

  • Casual Listener
  • Plan Premium Country  Czech Republic Device (PC, two smartphones) Operating System (Android,Windows 10)   My Question or Issue When I checked on spotify today, I noticed that some...
  • Jose_M
  • Spotify Star
  • 3292 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Premium
    Security
  • 3292 Views
  • 1 replies
  • 1 likes

Russian songs on Week discovery

PlanPremiumCountry FranceDeviceOnePlus 5Operating SystemAndroid My Question or Issue Hi Everyone,I have an odd problem with my week's discoveries playlist, which is what i mainly listen to on spotify.Since a couple of months or so, my playlist starte...

  • Newbie
  • Plan Premium Country  France Device OnePlus 5 Operating System Android   My Question or Issue  Hi Everyone, I have an odd problem with my week's discoveries playlist, which ...
  • Jᴀᴄᴋ
  • Roadie
  • 677 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 677 Views
  • 1 replies
  • 0 likes

Two accounts in one

Hello, I have a problem with the account!I had an account in which I would activate my family plan with my brother, but when I activated it I ended up activating in another account, to solve the problem I changed the account email that I activated fo...

  • Casual Listener
  • Hello, I have a problem with the account! I had an account in which I would activate my family plan with my brother, but when I activated it I ended up activating in another account, to solve the pr...
  • Lunik
  • Casual Listener
  • 211 Views
  • 1 replies
  • 0 likes
  • Account
  • 211 Views
  • 1 replies
  • 0 likes

Spotify favoring songs in your language

Spotify seems to favor recommend me songs in my own language (danish) even though the playlist they are recommended for has few if any songs in it in that language. It's a little annoying cause i more often than not dislike music in my own language a...

  • Newbie
  • Spotify seems to favor recommend me songs in my own language (danish) even though the playlist they are recommended for has few if any songs in it in that language. It's a little annoying cause i mor...
  • matthewoli98
  • Gig Goer
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Re: Access to Spotify account after deleting Facebook

Hi, hoping I can jump on this reponse to get an answer to a related issue. I deleted my Facebook account, which my email address for Spotify was linked to. My Spotify account still has access as it started off as an isolated account and was later lin...

  • Newbie
  • Hi, hoping I can jump on this reponse to get an answer to a related issue.   I deleted my Facebook account, which my email address for Spotify was linked to. My Spotify account still has acces...
  • matthewoli98
  • Gig Goer
  • 622 Views
  • 4 replies
  • 0 likes
  • 622 Views
  • 4 replies
  • 0 likes

Superuser Contribution spotify two accounts

hey this morning i opened spotify and my account was logged out. My username wasn't working so i updated spotify and tried again. it still wasn't working so i did a password reset with my email and now i have two accounts accociated with my email add...

  • Newbie
  • hey this morning i opened spotify and my account was logged out. My username wasn't working so i updated spotify and tried again. it still wasn't working so i did a password reset with my email and n...
  • Daisy
  • Spotify Legend
  • 200 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 200 Views
  • 1 replies
  • 0 likes

Superuser Contribution Login not working anymore

PlanFreeCountry US DevicePCOperating SystemWIN 10 My Question or IssueHi there. The login functionality seems broken. I cannot login to Spotify as of today at all, Anyone with similat issue?

  • Regular
  • Plan Free Country  US   Device PC Operating System WIN 10    My Question or Issue Hi there.  The login functionality seems broken.  I cannot login to Spotif...
  • Daisy
  • Spotify Legend
  • 3597 Views
  • 1 replies
  • 0 likes
  • Login
  • 3597 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unwanted subscription to a Family account

Hi everyone:This morning I received an email welcoming to my Family Plan and asking me to include family members users. But I haven't subscribe myself to a Family Plan. I logged into my account and I discovered that I already had five unknow users (b...

  • Casual Listener
  • Hi everyone: This morning I received an email welcoming to my Family Plan and asking me to include family members users.   But I haven't subscribe myself to a Family Plan.   I logged i...
  • Pakochin
  • Casual Listener
  • 466 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 466 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Friends Feed showing not my friends. Probably Nickname bug

Hello,From few months now I'm having a problem with my friends feed. I'm following about 50 people but I can't see them. I see only 2 people and to be more funny I don't know them and don't follow these people. I thought it was random people because ...

  • Regular
  • Hello, From few months now I'm having a problem with my friends feed. I'm following about 50 people but I can't see them. I see only 2 people and to be more funny I don't know them and don't follow ...
  • grip95
  • Regular
  • 2039 Views
  • 5 replies
  • 1 likes
  • Account
    Other
  • 2039 Views
  • 5 replies
  • 1 likes

Superuser Contribution Merge account?

PlanFree, used to be PremiumCountry USADeviceDesktopOperating SystemWindows 7 My Question or IssueHi, Hoping for some technical assistance from a Spotify employee... About 2 years ago, I created my Spotify account using my primary email address and I...

  • Newbie
  • Plan Free, used to be Premium Country  USA Device Desktop Operating System Windows 7   My Question or Issue Hi,   Hoping for some technical assistance from a Spotify employ...
  • Katerina
  • Spotify Legend
  • 296 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
  • 296 Views
  • 2 replies
  • 0 likes

Superuser Contribution Multiple issues with my spotify account.

PlanFreeCountryUnited StatesDeviceLaptopOperating SystemWindows 10, running Chrome and Edge. My Question or Issue Awhile back the spotify desktop app stopped showing me the 'new releases for you' section in the discover tab, which is the primary reas...

  • Casual Listener
  • Plan Free Country United States Device Laptop Operating System Windows 10, running Chrome and Edge.   My Question or Issue  Awhile back the spotify desktop app stopped showing me ...
  • Katerina
  • Spotify Legend
  • 444 Views
  • 4 replies
  • 0 likes
  • Account
    Free
  • 444 Views
  • 4 replies
  • 0 likes

Changing Countries

PlanFree/PremiumCountry DeviceN/AOperating SystemMacBook My Question or IssueSo I went abroad and had to change my country which was all fine and dandy but now that I have come back it wont let me change my country back!! nothing shows up except for ...

  • Casual Listener
  • Plan Free/Premium Country   Device N/A Operating System MacBook   My Question or Issue So I went abroad and had to change my country which was all fine and dandy but now that I ha...
  • Maxim
  • Spotify Star
  • 278 Views
  • 3 replies
  • 0 likes
  • Account
  • 278 Views
  • 3 replies
  • 0 likes

username has been changed

PlanFreeCountry EnglandDeviceiphone 7Operating SystemiOS 12 My Question or Issue I set my username as my name but the next time I opened the app, the username had changed to letters and numbers. Neither of the usernames will let me log in and I have ...

  • Newbie
  •   Plan Free Country  England Device iphone 7 Operating System iOS 12   My Question or Issue  I set my username as my name but the next time I opened the app, the userna...
  • OneByBoo
  • Roadie
  • 310 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 310 Views
  • 1 replies
  • 0 likes

Daughter Cannot Remember Login or Password

My daughter has a new phone, and can't remember her login or her password for spotify.I've tried to reset it, but it ends up resetting my password to my account, which I don't want to do!She is on my family subscription.

  • Newbie
  • My daughter has a new phone, and can't remember her login or her password for spotify. I've tried to reset it, but it ends up resetting my password to my account, which I don't want to do! Sh...
  • OneByBoo
  • Roadie
  • 275 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 275 Views
  • 1 replies
  • 0 likes