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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Abraham_1104
  • Visitor
  • 386694 Views
  • 920 replies
  • 107 likes
  • Account
  • 386694 Views
  • 920 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1167372 Views
  • 119 replies
  • 111 likes
  • Account
  • 1167372 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 97720 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 97720 Views
  • 68 replies
  • 10 likes

Stuck in Limbo - Email Not Rec as Tied to Active Account But Also Not Rec for New Password

I'm trying to set up my Family Premium. My son has/had an existing free account tied to *snip*. He is unable to join our Family Premium because:1. Spotify does not recognize this email address as being tied to an active account.2. Spotify won't let h...

  • Newbie
  • I'm trying to set up my Family Premium.  My son has/had an existing free account tied to *snip*.  He is unable to join our Family Premium because: 1. Spotify does not recognize this email ...
  • HowardMarks
  • Composer
  • 274 Views
  • 1 replies
  • 0 likes
  • Account
  • 274 Views
  • 1 replies
  • 0 likes

Solved!! security breach

Hi, I just realized that someone get access to my account, changed my subscription and added random people in family plan... At this moment, i reset my password and remove all of them...anyone knows how to change username in spotify app for windows? ...

  • Casual Listener
  •    Hi, I just realized that someone get  access to my account, changed my subscription and added random people in family plan... At this moment, i reset my password and remove all of ...
  • BlackPillow
  • Composer
  • 595 Views
  • 7 replies
  • 0 likes
  • Account
    Security
  • 595 Views
  • 7 replies
  • 0 likes

Can't "Find Friends" even though Facebook is connected

Plan: PremiumCountry: USAModel / OS: iMac Pro (macOS High Sierra 10.13.6) Issue:I've connected my Facebook successfully. However, when I click "Find Friends", a window pops up that says "Follow" and a white spinning wheel, but it never populates with...

  • Casual Listener
  • Plan: Premium Country: USA Model / OS: iMac Pro (macOS High Sierra 10.13.6)   Issue: I've connected my Facebook successfully. However, when I click "Find Friends", a window pops u...
  • BlackPillow
  • Composer
  • 311 Views
  • 3 replies
  • 0 likes
  • Account
  • 311 Views
  • 3 replies
  • 0 likes

Solved!! Gutscheincode funktoniert nicht

Hab mir eine 10 € Gutscheinkarte gekauft.Aber sie wird einfach nicht angenommen, da ist dieser Premium-Code ist leider nicht gültig. Hat war eine Lösung?

  • Casual Listener
  • Hab mir eine 10 € Gutscheinkarte gekauft.Aber sie wird einfach nicht angenommen, da ist dieser  Premium-Code ist leider nicht gültig. Hat war eine Lösung?    
  • BlackPillow
  • Composer
  • 602 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 602 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Artist dont find my Account

PlanFreeCountryGermany DeviceIPhone 6Operating SystemWindows 10, ios 11 My Question or Issue And my problem is that I go to the site: https://artists.spotify.com/c/access/artist and if I enter my name then my account will not be found ...Can someone ...

  • Music Fan
  •   Plan Free Country Germany   Device IPhone 6 Operating System Windows 10, ios 11   My Question or Issue   And my problem is that I go to the site: https://artists.sp...
  • Jose_M
  • Spotify Star
  • 520 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 520 Views
  • 4 replies
  • 0 likes

Excluir conta

PlanFreeCountry Brasil My Question or IssueQuero deletar minha conta, pois tenho outra, mas não recebo o email para confirmação do cancelamento. O email não está na caixa de entrada e nem nos spams. Essa conta foi criada pelo Facebook.

  • Visitor
  • Plan Free Country  Brasil  My Question or Issue Quero deletar minha conta, pois tenho outra, mas não recebo o email para confirmação do cancelamento. O email não está na caixa de entra...
  • Bittencourt
  • Spotify Star
  • 14197 Views
  • 1 replies
  • 0 likes
  • Account
  • 14197 Views
  • 1 replies
  • 0 likes

How to block a subscriber?

PlanPremiumCountryLatviaDeviceiPhone XOperating SystemiOS 12, Windows 10 My Question or IssueI need to block one user, but didn't find anything that could help me to do that. Does anyone know how to fix it?

  • Visitor
  • Plan Premium Country Latvia Device iPhone X Operating System iOS 12, Windows 10   My Question or Issue I need to block one user, but didn't find anything that could help me to do that....
  • Bethany_Dawn
  • Community Legend
  • 211 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
  • 211 Views
  • 1 replies
  • 0 likes

2 different people using same email address

PlanFree/PremiumCountry AustraliaDeviceMobile and laptopOperating SystemAndroid, Windows 10 My Question or IssueHello,I signed up to a free Spotify account using my email address. About a week ago I could not log in. When I tried to reset the passwor...

  • Casual Listener
  • Plan Free/Premium Country  Australia Device Mobile and laptop Operating System Android, Windows 10   My Question or Issue Hello, I signed up to a free Spotify account using my em...
  • Jose_M
  • Spotify Star
  • 311 Views
  • 3 replies
  • 0 likes
  • Account
  • 311 Views
  • 3 replies
  • 0 likes

Superuser Contribution Changing Bill Payment

I have been trying to update my method of payment and keep getting this messagePremium for FamilyYour account is part of a family plan, please refer to the Premium for Family owner to manage your plan.Everytime i click Premium for Family I get the sa...

  • Casual Listener
  • I have been trying to update my method of payment and keep getting this message Premium for Family Your account is part of a family plan, please refer to the Premium for Family owner to manage your...
  • chrisburton67
  • Casual Listener
  • 394 Views
  • 6 replies
  • 0 likes
  • Account
  • 394 Views
  • 6 replies
  • 0 likes

Sem acesso ao facebook

PlanPremiumCountry Brasil Device(Samsung Galaxy A8) My Question or IssueOlá. Tive meu email/facebook hackeado, e não consigo mais ter acesso á minha conta Premium Spotify (que estava cadastrada pelo Facebook). Eu gostaria de alterar meu acesso ao Spo...

  • Casual Listener
  • Plan Premium Country  Brasil   Device (Samsung Galaxy A8)     My Question or Issue Olá. Tive meu email/facebook hackeado, e não consigo mais ter acesso á minha conta Pre...
  • Bittencourt
  • Spotify Star
  • 178 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 178 Views
  • 2 replies
  • 0 likes

Unable to link account to google home

PlanPremiumCountryNorway Operating SystemAndroid latest My Question or Issue I`m trying to add my spotify account to my media accounts in Google Home.I get as far as "connect Google to your spotify account","you are logged in as *******."I press Okay...

  • Newbie
  • Plan Premium Country Norway     Operating System Android latest   My Question or Issue  I`m trying to add my spotify account to my media accounts in Google Home. I get ...
  • user-removed
  • Not applicable
  • 1644 Views
  • 1 replies
  • 4 likes
  • Account
    Premium
  • 1644 Views
  • 1 replies
  • 4 likes

Superuser Contribution No puedo iniciar sesión con Samsung Gear Fit 2 pro

HolaHe intentado como 100 veces iniciar sesion desde mi smartwatch Gear Fit 2. Me pide nombre de usuario y contraseña. He puesto mi correo, mi nombre que pone en spotify, he verificado si estaba correcto con Facebook... pero siempre me pone el mismo ...

  • Casual Listener
  • Hola He intentado como 100 veces iniciar sesion desde mi smartwatch Gear Fit 2. Me pide nombre de usuario y contraseña. He puesto mi correo, mi nombre que pone en spotify, he verificado si estaba co...
  • Jemi
  • Spotify Legend
  • 1709 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 1709 Views
  • 4 replies
  • 0 likes

New Releases Not Updating

PlanPremiumCountryPortugalDeviceHuawei P9 LiteOperating SystemAndroid My Question or Issue Hi everyone. My new releases are not updating. It hasn't been updated since Ariana Grande's 'sweetner' album came out. What should I do? It's not updating on t...

  • Casual Listener
  • Plan Premium Country Portugal Device Huawei P9 Lite Operating System Android   My Question or Issue   Hi everyone. My new releases are not updating. It hasn't been updated since ...
  • dianagribeiro
  • Newbie
  • 4342 Views
  • 6 replies
  • 3 likes
  • Other
  • 4342 Views
  • 6 replies
  • 3 likes

[Discovery Weekly] Every week the same genre and nothing else

My Question or Issue Hi all, this is my first post on the community Discovery Weekly always worked flawlessly for me, except for the past 3/4 weeksAll i get is ambient music, I tried listening to other generes (dub techno, lofi hip hop) for a week st...

  • Casual Listener
  •   My Question or Issue   Hi all, this is my first post on the community   Discovery Weekly always worked flawlessly for me, except for the past 3/4 weeks All i get is ambient mus...
  • PygmyLepper
  • Regular
  • 911 Views
  • 7 replies
  • 2 likes
  • Other
  • 911 Views
  • 7 replies
  • 2 likes

Superuser Contribution My 'Heavy Rotation' is a load of stuff I've never listened to or heard of

PlanPremiumCountryUSA Device(iPhone 7, iPad 1, Desktop)Operating System(iOS 12) My Question or Issue I've just logged in to my iPhone Spotify for the first time in about three days, and it started blurting terrible EDM at me. Went to the home screen ...

  • Newbie
  • Plan Premium Country USA   Device (iPhone 7, iPad 1, Desktop) Operating System (iOS 12)   My Question or Issue  I've just logged in to my iPhone Spotify for the first time i...
  • Jemi
  • Spotify Legend
  • 6128 Views
  • 5 replies
  • 14 likes
  • Account
  • 6128 Views
  • 5 replies
  • 14 likes

Superuser Contribution Incorrect Facebook display name inside the app

PlanPremium CountryRomania DeviceSamsung Galaxy A5 2016Operating SystemWindows 10 My Question or IssueIs there any way I can have the app display my full name? It only says ''Alex''. I already tried disconnecting my Facebook account and reconnecting ...

  • Visitor
  • Plan Premium   Country Romania   Device Samsung Galaxy A5 2016 Operating System Windows 10   My Question or Issue Is there any way I can have the app display my full name? ...
  • Peter
  • Spotify Legend
  • 312 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 312 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesnt work on wifi abroad (but 4G)

I cannot use Spotify abroad on wifi but it works on 4G (which is expensive....) on my iPad. Why is that? Can i fix this pls? Why would i pay for Spotify if i cannot use it abroad?! Thank you Daniele

  • Regular
  • I cannot use Spotify abroad on wifi but it works on 4G (which is expensive....) on my iPad. Why is that? Can i fix this pls? Why would i pay for Spotify if i cannot use it abroad?! Thank you Daniele
  • Jemi
  • Spotify Legend
  • 1085 Views
  • 7 replies
  • 0 likes
  • Premium
  • 1085 Views
  • 7 replies
  • 0 likes

someone using my account somehow from the webplayer??

PlanPremiumCountry USADeviceall devices (I guess)Operating SystemN/A My Question or Issue So lately i started noticing random playlists starting to pop up in my playlists, and now randomly my song will change and say that my deviced was changed to we...

  • Casual Listener
  • Plan Premium Country  USA Device all devices (I guess) Operating System N/A   My Question or Issue  So lately i started noticing random playlists starting to pop up in my pla...
  • Billy-J
  • Spotify Star
  • 5944 Views
  • 6 replies
  • 1 likes
  • Account
    Other
    Premium
    Security
  • 5944 Views
  • 6 replies
  • 1 likes

Tech problem

PlanFree/PremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello someone is using my old account who I don’t know camillewalker00 and when I try to login it’s saying my login info is incorrect even though it ...

  • Casual Listener
  •   Plan Free/Premium Country   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Hello someone is using my old account who I don’t know...
  • Billy-J
  • Spotify Star
  • 365 Views
  • 5 replies
  • 0 likes
  • Account
  • 365 Views
  • 5 replies
  • 0 likes

Solved!! wrong accound

At an early stage I had opened two accounts, one (inactive) via facebook (with yahoo mail) and a premium one (that I am using) via gmail. Now, I had to update my credit card but connected to wrong (facebook) account.So I have no access (library etc) ...

  • Newbie
  • At an early stage I had opened two accounts, one (inactive) via facebook (with yahoo mail) and a premium one (that I am using) via gmail.  Now, I had to update my credit card but connected to...
  • Jose_M
  • Spotify Star
  • 481 Views
  • 1 replies
  • 1 likes
  • Account
  • 481 Views
  • 1 replies
  • 1 likes