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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Vasil
  • Moderator
  • 352302 Views
  • 901 replies
  • 105 likes
  • Account
  • 352302 Views
  • 901 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1152291 Views
  • 119 replies
  • 110 likes
  • Account
  • 1152291 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88330 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88330 Views
  • 68 replies
  • 10 likes

Account Hacked

My account was hacked somehow and now they have changed all of my information so I cannot log back in and change anything or cancel my account. I really need some help so they can’t get ahold of any credit card information please Thanks

  • Newbie
  • My account was hacked somehow and now they have changed all of my information so I cannot log back in and change anything or cancel my account. I really need some help so they can’t get ahold of any ...
  • Billy-J
  • Spotify Star
  • 226 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 226 Views
  • 1 replies
  • 0 likes

Solved!! can't see the left menu bar

Hi, I can't see the left menu bar (web browser) and therefore can't retrieve my receipts. Who knows how to get there?

  • Visitor
  • Hi, I can't see the left menu bar (web browser) and therefore can't retrieve my receipts. Who knows how to get there?
  • Billy-J
  • Spotify Star
  • 1357 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 1357 Views
  • 3 replies
  • 0 likes

Hacked account and data lost

PlanPremiumCountry Uk My Question or Issue Someone has been using my account. I have resetted my Spotify and Facebook passwords but they seem to still have access. They have also deleted all my playlists and replaced them with their own. What can I d...

  • Casual Listener
  • Plan Premium Country  Uk     My Question or Issue  Someone has been using my account. I have resetted my Spotify and Facebook passwords but they seem to still have access. ...
  • Billy-J
  • Spotify Star
  • 257 Views
  • 1 replies
  • 0 likes
  • Account
  • 257 Views
  • 1 replies
  • 0 likes

Can't login

Hi, I'm french and I have a Spotify account since one year and a half. Yesterday I received an e-mail saying that someone had changed my e-mail address, I looked up on Spotify and my password had changed too. I can't login anymore, and I have a Premi...

  • Newbie
  •   Hi, I'm french and I have a Spotify account since one year and a half. Yesterday I received an e-mail saying that someone had changed my e-mail address, I looked up on Spotify and my password...
  • Billy-J
  • Spotify Star
  • 454 Views
  • 1 replies
  • 0 likes
  • Account
  • 454 Views
  • 1 replies
  • 0 likes

CANt find my premium account maybe cause to IOS 10 too Old version. iPhone?

PlanPremiumCountry France Device iPhone 6 s Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Premium Country  France  Device  iPhone 6 s  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 267 Views
  • 1 replies
  • 0 likes
  • Premium
  • 267 Views
  • 1 replies
  • 0 likes

Stolen Account

PlanPremiumCountry TurkeyDevicePCOperating SystemWindows 8.1 My Question or Issue Someone hack my account and changed both my e mail and password.

  • Newbie
  • Plan Premium Country  Turkey Device PC Operating System Windows 8.1   My Question or Issue  Someone hack my account and changed both my e mail and password.
  • Loxer
  • Community Legend
  • 243 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 243 Views
  • 1 replies
  • 0 likes

another language

My Question or IssueI downloaded sportify but everything is in arabic and i can`t change the language.

  • Newbie
  •   My Question or Issue I downloaded sportify but everything is in arabic and i can`t change the language.  
  • Loxer
  • Community Legend
  • 211 Views
  • 1 replies
  • 0 likes
  • Account
  • 211 Views
  • 1 replies
  • 0 likes

Can’t switch countries.

Hello there,I came from Canada to Saudi recently. I’m trying to switch countries and I can’t change to other any country. The only option is Canada. Therefore I can’t listen to music at the moment on my devices. I’d really appreciate some help. Thank...

  • Casual Listener
  • Hello there, I came from Canada to Saudi recently. I’m trying to switch countries and I can’t change to other any country. The only option is Canada. Therefore I can’t listen to music at the moment ...
  • Idkyetlol
  • Casual Listener
  • 566 Views
  • 3 replies
  • 0 likes
  • Account
    Free
  • 566 Views
  • 3 replies
  • 0 likes

Searching Names

PlanPremiumCountry DeviceSamsung J2Operating SystemAndroid My Question or IssueI've been wondering this, why some of the username can't be found when we search it even though they're already a Premium user? I search my friend's username so that I can...

  • Composer
  • Plan Premium Country   Device Samsung J2 Operating System Android   My Question or Issue I've been wondering this, why some of the username can't be found when we search it even t...
  • sabitkamera
  • Regular
  • 305 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 305 Views
  • 1 replies
  • 0 likes

Playlist

Gostaria de criar uma playlist para que todos os funcionários de nossa empresa pudessem incluir suas musicas prediletas. Esta playlist pode ser reproduzida no espaço do café dentro da nossa empresa?

  • Newbie
  • Gostaria de criar uma playlist para que todos os funcionários de nossa empresa pudessem incluir suas musicas prediletas. Esta playlist pode ser reproduzida no espaço do café dentro da nossa empresa?
  • YahTehgz
  • Composer
  • 172 Views
  • 1 replies
  • 0 likes
  • Account
  • 172 Views
  • 1 replies
  • 0 likes

Glömt min email och vill avsluta mitt konto.

jag har glömt min gamla email adress då jag gjorde ett Spotify konto för längden. Hur avslutar jag detta då jag inte får tag i någon support på spotify

  • Newbie
  • jag har glömt min gamla email adress då jag gjorde ett Spotify konto för längden. Hur avslutar jag detta då jag inte får tag i någon support på spotify
  • Billy-J
  • Spotify Star
  • 717 Views
  • 1 replies
  • 1 likes
  • Account
    Login
  • 717 Views
  • 1 replies
  • 1 likes

Premium not working

I recently switched from android to iPhone and have been paying for premium plans and when I try logging in with my iPhone it says I don’t have premium. I’ve tried a couple different logins incase I forgot but only one works. Any suggestions how to f...

  • Newbie
  • I recently switched from android to iPhone and have been paying for premium plans and when I try logging in with my iPhone it says I don’t have premium. I’ve tried a couple different logins incase &n...
  • Billy-J
  • Spotify Star
  • 250 Views
  • 2 replies
  • 0 likes
  • Account
  • 250 Views
  • 2 replies
  • 0 likes

Distribution Company

Hello,As a new distribution company how can I get a contract to become a aggragetor with Spotify

  • Newbie
  •   Hello, As a new distribution company how can I get a contract to become a aggragetor with Spotify
  • Billy-J
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • Other
  • 197 Views
  • 1 replies
  • 0 likes

Paying in advance for family subscription

PlanPremiumCountryPhilippines DeviceLG g3 stylusOperating SystemAndroid 5 My Question or Issue Is it possible that we can pay in advance for family subscription like 2 month advanve.

  • Casual Listener
  • Plan Premium Country Philippines   Device LG g3 stylus Operating System Android 5   My Question or Issue  Is it possible that we can pay in advance for family subscript...
  • gregsin14
  • Casual Listener
  • 569 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 569 Views
  • 2 replies
  • 0 likes

Playlist deleted when linked to Facebook

So i recently instatlled spotify on a new computer and i saw a possibility that i could login with a username and password. (Before always used facebook to login). But it seemed that i have forgotten my password and did reset it.So when i was logged ...

  • Regular
  • So i recently instatlled spotify on a new computer and i saw a possibility that i could login with a username and password. (Before always used facebook to login). But it seemed that i have forgotten...
  • Jose_M
  • Spotify Star
  • 915 Views
  • 5 replies
  • 1 likes
  • Account
    Other
  • 915 Views
  • 5 replies
  • 1 likes

Can't log in on the app

Title. I was logged out of the app for whatever reason and now I can't sign back in. My email doesn't work, my username doesn't work, I just can't sign back in. Why can't we sign in with our display names? It would make things so much easier on every...

  • Newbie
  • Title. I was logged out of the app for whatever reason and now I can't sign back in. My email doesn't work, my username doesn't work, I just can't sign back in.   Why can't we sign in with our...
  • Loxer
  • Community Legend
  • 268 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 268 Views
  • 1 replies
  • 0 likes

Solved!! How can I get Spotify_appkey.key?

PlanFreeCountry JapanDeviceRaspberry Pi Zero WOperating SystemRaspbian Jessie My Question or IssueI want to install retropie-spotify.Spotify_appkey.key is required for installation. How can I get Spotify_appkey.key? https://github.com/nikoferro/retro...

  • Newbie
  • Plan Free Country  Japan Device Raspberry Pi Zero W Operating System Raspbian Jessie  My Question or Issue I want to install retropie-spotify. Spotify_appkey.key is required ...
  • Loxer
  • Community Legend
  • 8442 Views
  • 1 replies
  • 0 likes
  • Other
  • 8442 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleted Facebook without removing it + Invalid E-Mail

PlanPremiumCountryDenmark DeviceSonyOperating SystemAndroid My Question or IssueI've had Spotify for many many years, for so long that I can hardly imagine my life without it. About a year ago, I deleted my Facebook profile (Apparently I used my Face...

  • Casual Listener
  •   Plan Premium Country Denmark   Device Sony Operating System Android   My Question or Issue I've had Spotify for many many years, for so long that I can hardly imagi...
  • Guido
  • Spotify Legend
  • 306 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 306 Views
  • 1 replies
  • 0 likes

Solved!! Community account not syncing?

So near the start of the year (maybe?) I had my account migrated to a new one (with the same email) because I wanted to change my username, it worked fine until I realized like 2 weeks in that all my albums that I had saved were gone, (but that didn'...

  • Regular
  •      So near the start of the year (maybe?) I had my account migrated to a new one (with the same email) because I wanted to change my username, it worked fine until I realized like 2 ...
  • Jose_M
  • Spotify Star
  • 465 Views
  • 3 replies
  • 1 likes
  • Account
    Other
  • 465 Views
  • 3 replies
  • 1 likes

Someone has been using my account for some time now

Hi Spotify Community/Supports, I have a problem regarding my account, it seems that someone is using my account from Brazil or some other country. I have changed my account password three times since I saw this issue, logged out to every device after...

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  • Casual Listener
  • Hi Spotify Community/Supports,   I have a problem regarding my account, it seems that someone is using my account from Brazil or some other country. I have changed my account password three ti...
  • Maxim
  • Spotify Star
  • 375 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 375 Views
  • 3 replies
  • 0 likes