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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alberez57
  • Visitor
  • 169989 Views
  • 695 replies
  • 57 likes
  • Account
  • 169989 Views
  • 695 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1089597 Views
  • 118 replies
  • 104 likes
  • Account
  • 1089597 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 51784 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51784 Views
  • 58 replies
  • 8 likes

Can only log in to Spotify player through Facebook

This is really weird. I have been a member of Spotify since 2009 and linked the account to my Facebook account in autumn 2011. Now, if I log out, the email address that shows on the login screen is the address my Facebook account is registered to (my...

  • Casual Listener
  • This is really weird.   I have been a member of Spotify since 2009 and linked the account to my Facebook account in autumn 2011.   Now, if I log out, the email address that shows on the...
  • dubcorerecords
  • Casual Listener
  • 3804 Views
  • 20 replies
  • 1 likes
  • 3804 Views
  • 20 replies
  • 1 likes

stuck trying to change country

I'm unable to change my country. I initially opened a spotify account in Australia - linking an australian Paypal account as payment. I'm now in New Zealand and trying to make a family subscription so i don't have to listen to my kids music all the t...

  • Casual Listener
  • I'm unable to change my country. I initially opened a spotify account in Australia - linking an australian Paypal account as payment. I'm now in New Zealand and trying to make a family subscription s...
  • tomeedee
  • Casual Listener
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes

Can't download any playlists

Hey all, I had to redownload spotify onto my phone and now it's not letting me download any playlists for offline mode. It keeps saying turn cellular data to download but I am connected to Wi-Fi already. Has anyone else had this problem? Thanks guys!

  • Newbie
  • Hey all,   I had to redownload spotify onto my phone and now it's not letting me download any playlists for offline mode.    It keeps saying turn cellular data to download but I am...
  • Nico
  • Community Legend
  • 110 Views
  • 1 replies
  • 0 likes
  • 110 Views
  • 1 replies
  • 0 likes

Recuperar login com e-mail deletado

Boa tarde. Gostaria de uma ajuda para recuperar um login meu, que antes era automatico no celular e hoje ao tentar conectar novamente, avisou que a senha estava errada.Não posso enviar redefinição de senha para o e-mail da conta, pois o email que era...

  • Newbie
  • Boa tarde. Gostaria de uma ajuda para recuperar um login meu, que antes era automatico no celular e hoje ao tentar conectar novamente, avisou que a senha estava errada. Não posso enviar redefinição ...
  • Bittencourt
  • Spotify Star
  • 202 Views
  • 1 replies
  • 0 likes
  • Login
  • 202 Views
  • 1 replies
  • 0 likes

Account

Why i cant upgrade my account to premium in the Spotify app?

  • Newbie
  • Why i cant upgrade my account to premium in the Spotify app?
  • Noah
  • Spotify Star
  • 122 Views
  • 1 replies
  • 0 likes
  • 122 Views
  • 1 replies
  • 0 likes

Account hacked

Hey. Just got my account hacked. The hackers Changed The password and sekretess everything. Help help help. What Can be done?

  • Newbie
  • Hey. Just got my account hacked. The hackers Changed The password and sekretess everything. Help help help. What Can be done? 
  • Noah
  • Spotify Star
  • 111 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
  • 111 Views
  • 1 replies
  • 0 likes

Cobrança errada no cartao de crédito

Boa noite Realizei a assinatura com um mês grátis do pacote R$ 16,90 no dia 26/04 porem esta cobrando da minha fatura R$ 40,00 de um pacote que não fechei .... Solicito o estorno em minha fatura com urgência

  • Newbie
  • Boa noite    Realizei a assinatura com um mês grátis do pacote R$ 16,90 no dia 26/04 porem esta cobrando da minha fatura R$ 40,00 de um pacote que não fechei .... Solicito o estorno em mi...
  • Bittencourt
  • Spotify Star
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

I want to change my account-name

I yust made an account and misunderstood the "choose name" function, so i want to change my name and make a new account, because i can not show this account-name to my friends and family. I want to make a new account. Thankyou.

  • Visitor
  • I yust made an account and misunderstood the "choose name" function, so i want to change my name and make a new account, because i can not show this account-name to my friends and family. I want to m...
  • user-removed
  • Not applicable
  • 101 Views
  • 1 replies
  • 0 likes
  • 101 Views
  • 1 replies
  • 0 likes

Como concluir o acesso como estudante?

Recebi a seguinte mensagem;"Sua verificação foi um sucesso!Verificamos que você está matriculado em uma faculdade ou universidade reconhecida. Agora, só faltam alguns cliques para você aproveitar o desconto do Spotify Premium para Universitários. Vol...

  • Casual Listener
  • Recebi a seguinte mensagem; "Sua verificação foi um sucesso! Verificamos que você está matriculado em uma faculdade ou universidade reconhecida. Agora, só faltam alguns cliques para você aproveitar...
  • Bittencourt
  • Spotify Star
  • 4532 Views
  • 9 replies
  • 0 likes
  • 4532 Views
  • 9 replies
  • 0 likes

Hacked and all my playlists are gone

Hello, I think I’ve been hacked and now all my playlists are gone I worked hard on those. Can you restore them?

  • Newbie
  • Hello, I think I’ve been hacked and now all my playlists are gone 😞 I worked hard on those. Can you restore them?
  • iamlit24-7
  • Casual Listener
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist gone

Hi I logged into my Spotify and now my playlist is gone 

  • Newbie
  • Hi I logged into my Spotify and now my playlist is gone 
  • Melody
  • Community Manager
  • 203 Views
  • 5 replies
  • 0 likes
  • 203 Views
  • 5 replies
  • 0 likes

Superuser Contribution Dissociation avc Facebook mais le nom reste

J'ai lié mon compte spotify à un mauvais compte Facebook par accident. Je l'ai alors dissocié mais impossible de retirer le nom du compte Facebook (qui est erroné) de mon compte spotify... Comment récuperer mon ancien nom d'utilisateur d'avant l'asso...

  • Casual Listener
  • J'ai lié mon compte spotify à un mauvais compte Facebook par accident. Je l'ai alors dissocié mais impossible de retirer le nom du compte Facebook (qui est erroné) de mon compte spotify... Comment ré...
  • Chris
  • Spotify
  • 302 Views
  • 3 replies
  • 0 likes
  • 302 Views
  • 3 replies
  • 0 likes

Solved!! Use exisitng email on a new account

Hello,Now I am using A account and I would like to create a new B account with email that is used in A account.After that I want A account to be deleted and all data transfered to B account.Then I would like to subscribe premium student offer on my B...

  • Visitor
  • Hello, Now I am using A account and I would like to create a new B account with email that is used in A account. After that I want A account to be deleted and all data transfered to B account. T...
  • user-removed
  • Not applicable
  • 222 Views
  • 4 replies
  • 0 likes
  • 222 Views
  • 4 replies
  • 0 likes

Deleting account created using Facebook and connect Facebook to a new one

I first created a Spotify account using my Facebook. Then I forgot about that account and I created another one using my email address. How can I delete my account created using Facebook and then link it with the email address account?

  • Newbie
  • I first created a Spotify account using my Facebook. Then I forgot about that account and I created another one using my email address. How can I delete my account created using Facebook and then lin...
  • user-removed
  • Not applicable
  • 146 Views
  • 1 replies
  • 0 likes
  • Account
  • 146 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Started family subscription after moving to different country

I have recently moved from The Netherlands to Germany and changed my free subscription to a family subscription. For my family members to benefit from this, they need to be on the same address as me obviously, but I am however stuck in the Spotify da...

  • Casual Listener
  • I have recently moved from The Netherlands to Germany and changed my free subscription to a family subscription. For my family members to benefit from this, they need to be on the same address as me ...
  • Melody
  • Community Manager
  • 376 Views
  • 3 replies
  • 0 likes
  • Account
  • 376 Views
  • 3 replies
  • 0 likes

Undergrad to Graduate School Student account

Hello! I will soon be graduating from undergraduate - will I be able to switch over my student account to my upcoming graduate school information?

  • Newbie
  • Hello! I will soon be graduating from undergraduate - will I be able to switch over my student account to my upcoming graduate school information?
  • Bethany_Dawn
  • Community Legend
  • 1086 Views
  • 1 replies
  • 0 likes
  • 1086 Views
  • 1 replies
  • 0 likes

Activity sharing

Hi all,I got a question I don't want to share what I am listening to, but people did follow me. I turned activity sharing off in my account but still, they can see what I am listening to. In addition I turned off show my best artists (are how it's ca...

  • Casual Listener
  • Hi all, I got a question I don't want to share what I am listening to, but people did follow me. I turned activity sharing off in my account but still, they can see what I am listening to. In additi...
  • User1213
  • Casual Listener
  • 639 Views
  • 3 replies
  • 0 likes
  • Account
  • 639 Views
  • 3 replies
  • 0 likes

Superuser Contribution Double payed subscription

Hello!I have used Spotify for several years, and I love it! But yesterday i found that I have payed double price for several months. How is that possible? I just have one account.

  • Newbie
  • Hello! I have used Spotify for several years, and I love it! But yesterday i found that I have payed double price for several months. How is that possible? I just have one account.
  • Melody
  • Community Manager
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Keeping Song Lists and Playlists when changing from own account to Family

Just changed the family to a Family account. How do we transfer our individual accounts and keep playlists and song lists when logging in to the new family account?

  • Casual Listener
  • Just changed the family to a Family account.    How do we transfer our individual accounts and keep playlists and song lists when logging in to the new family account?  
  • Eddie26
  • Newbie
  • 221 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 221 Views
  • 1 replies
  • 0 likes

Env: prod